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Objective: We are a collaborative, conscientious, and goal-oriented team that values initiative and quality work. In this role, you will drive the process of designing and delivering impactful learning and development programs aimed at increasing employee performance and professional growth. Working closely with managers across the line of business, you'll assess, plan, develop, implement, and evaluate programs that align with the company’s strategic objectives. Our leadership is readily available to support you, and mentorship within the team offers you opportunities for growth. Essential Job Functions: <ul> <li>Collaborate with the Chief Administrative Officer to ensure training initiatives are aligned with the organization's strategic objectives and consistently applied across all teams.</li> <li>Design and lead the delivery of comprehensive training solutions using a blended learning approach, including classroom sessions, e-learning modules, coaching, and experiential learning.</li> <li>Regularly research emerging industry trends, new technologies, and innovative training techniques to continuously update the training curriculum.</li> <li>Monitor and evaluate the effectiveness of training programs through participant feedback, tracking costs, and analyzing outcomes, adjusting efforts for greater impact.</li> <li>Lead the instruction of functional, tactical, and leadership development programs, maximizing employee performance, retention, and overall growth.</li> <li>Work closely with departmental representatives to identify specific training needs, tailoring programs to support both employee development and company objectives.</li> <li>Present training using a variety of instructional materials, including handouts, audiovisual aids, and digital platforms.</li> <li>Track and report on the effectiveness, costs, and other key metrics of training programs.</li> <li>Stay informed of company changes and operational developments, updating the curriculum to reflect new processes and procedures as needed.</li> </ul> Other Responsibilities: <ul> <li>Adhere to company safety policies and maintain certifications in First Aid and CPR, administering them when necessary.</li> <li>Provide mentorship within the team, supporting others in their growth and contributing to a collaborative work environment.</li> <li>Demonstrate attention to detail and strong organizational skills, ensuring timely delivery of all training initiatives.</li> <li>Stay current on trends in learning and development, particularly in adult learning techniques and instructional design.</li> </ul> Qualifications: <ul> <li>A bachelor's degree or equivalent experience in training and development, with a focus on adult learning techniques or instructional design, is highly preferred.</li> <li>Proficiency in e-learning development software, audiovisual tools, and Microsoft Office (Word, Excel, PowerPoint, Outlook).</li> <li>Must be 21 years of age, possess a valid Oklahoma Driver’s License with a good driving record, and pass the State of Oklahoma criminal background check.</li> <li>Ability to work with a diverse population and maintain compliance with Goodwill's Drug and Alcohol Abuse Policy.</li> </ul> Physical Requirements: <ul> <li>Frequent activities such as talking, hearing, reaching, stooping, kneeling, and using hand/finger dexterity.</li> <li>Ability to lift and carry up to 25 pounds, with frequent lifting of up to 10 pounds.</li> </ul>

Goodwill Industries

Organizational Development Specialist

Manages the ongoing execution, training, and support of protecting Goodwill Industries of Tulsa, Inc. (GWIT) team members, assets, property, donations, and revenue. Maintains and implements programs and security controls to mitigate risk and loss. The LP Manager, in collaboration with LP team members, will establish strong partnerships with Operations and Store Management, Human Resources, and the local law enforcement community, representing GWIT professionally in a manner that reflects the values and standards of the organization's mission and goals. ESSENTIAL JOB FUNCTIONS: <ul> <li> Communicates, trains, and educates loss prevention programs and strategies. Makes necessary adjustments when applicable to the needs of the business.</li> </ul> <ul> <li> Analyzes and reviews Point of Sales and Over Short reports for suspicious activity and provides further research to determine potential loss or exposure to loss.</li> </ul> <ul> <li> Conducts site visits to ensure loss prevention strategies and training are adhered to through audits and/or inspections and communicates findings to respective leadership</li> </ul> <ul> <li> Conducts investigations for shoplifting and internal theft following GWIT guidelines and standard operating procedures.</li> </ul> <ul> <li> Maintains confidentiality and discretion in dealing with sensitive or controversial issues and information.</li> </ul> <ul> <li> Performs all functions in close collaboration with Operations and Retail Management, relaying issues, providing solutions, and implementing changes in all loss prevention-related areas.</li> </ul> <ul> <li> Responds and assists in all critical incidents and emergency response situations, including communication, problem-solving, and remediation.</li> </ul> <ul> <li> Assists in issuing and maintaining alarm systems and codes.</li> </ul> <ul> <li> Investigates disturbances such as alarm calls, unlawful intrusions, fires, and property damage. Coordinates activities with department heads, police, and fire departments during alarms and/or emergencies.</li> </ul> <ul> <li> Maintains the current detail key log of all facility keys as assigned.</li> </ul> <ul> <li> Conducts routine physical security checks and recommends preventing loss and improving expense-to-revenue ratio.</li> </ul> <ul> <li> Travels to all GWIT service areas and other travel as required.</li> </ul> <ul> <li>Follows, enforces, and provides training to assure that all safety rules and regulations are followed. Completes and submits any necessary forms and/or reports immediately, but no longer than within 24 hours, when an incident occurs. Maintains current certifications in First Aid and CPR and administers if required. </li> </ul> <ul> <li>Performs other duties as assigned. </li> </ul> OTHER JOB FUNCTIONS: <ul> <li>Demonstrate professionalism and good judgment and presents a friendly, cooperative attitude. </li> </ul> <ul> <li>Ability to multi-task, make quick decisions, adapt to change, and work in a team­ oriented, fast-paced environment. Work in a multi-unit environment. </li> </ul> <ul> <li>Must adhere to all GWIT Policies &amp; Procedures and LP Regulations. </li> </ul> <ul> <li>Must be able to work occasional after-hours to meet the needs of the business, including holidays, evenings, overnight, and weekends. Also, be available for on­ call support as needed. </li> </ul> <ul> <li>Completes all GWIT training requirements and maintains certifications required by law. </li> </ul> <ul> <li>Must adhere to local, state, and federal laws and regulations. </li> </ul> OTHER JOB REQUIREMENTS: <ul> <li>Must be at least 21 years of age. </li> </ul> <ul> <li>Must have reliable transportation, a valid Oklahoma Driver's License, and insurance. </li> </ul> <ul> <li>Must be eligible for a favorable outcome on the required criminal conviction background check. </li> </ul> <ul> <li>Must maintain Goodwill's Drug-Free Workplace. </li> </ul> <ul> <li>Must be willing to work in both technical and non-technical teams. </li> </ul> <ul> <li>Goodwill considers this a safety-sensitive position because it includes tasks or duties that Goodwill reasonably believes could affect the safety and health of the employee or others. </li> </ul> EDUCATIONAL REQUIREMENTS: A bachelor's degree or equivalent in work experience is preferred. 3-5 years: Retail LP experience in a multi-unit capacity is preferred. Comprehensive understanding of Loss Prevention systems and techniques. Good computer skills (proficient in Microsoft Office).

Loss Prevention Manager

OUR MISSION Goodwill Industries of Tulsa, Inc. provides work opportunities, job training and support services for people with disabilities or other employment barriers. JOB SUMMARY Assists in managing all phases of the operation of the store in accordance with Goodwill policies and provides an optimum shopping environment for its customers. Is responsible for assisting the Store Manager and the Assistant Manager I in all duties required to efficiently run the store on a daily basis. MANAGEMENT POSITION PER HOUR PLUS BENEFITS ESSENTIAL JOB FUNCTIONS <ul> <li>Participates in the development and implementation of plans to meet daily sales goals and to increase the average sale per transaction and sales per square foot in assigned store.</li> <li>Participates as a member of the store management team in performing and supervising activities related to merchandise arrangement, visual displays, and space allocation according to merchandising plan. Will manage a division of the store layout as an assigned “area of responsibility." Area of responsibility will vary by assignment.</li> <li>Supervises employees in association with senior members of management and acts as the manager on duty in the absence of the Store Manager and the Assistant Manager I.</li> <li>Ensures that all employees provide friendly, courteous customer service and satisfaction. Responds to requests for management assistance in a helpful and accommodating manner.</li> <li>Supports the mission of Goodwill by exhibiting a willingness to employ and supervise persons with barriers to employment. May assist with training and supervising of client/trainees assigned to the store as directed by the store manager.</li> <li>Verifies quantity, quality and dollar value of merchandise received in the store. Evaluates pricing of goods and makes and reports any necessary adjustments according to established procedure. Determines the value and price of some merchandise such as housewares, shoes, purses, books and electronics in accordance with company pricing guidelines.</li> <li>Completes all reports and documents that are to be submitted on a daily, weekly and monthly basis.</li> <li>Assists in the control of inventory and loss of merchandise due to errors, internal shrinkage and shoplifting. Takes appropriate action in preventing such losses under the direction of the Store Manager.</li> <li>Maintains security of all cash and store receipts. Travels to the bank to make deposits or change purchases as authorized by senior members of management.</li> <li>Attends all in-service training sessions, including First Aid/CPR training as scheduled.</li> <li>Performs all basic responsibilities common to all Goodwill store management positions, i.e.: performs cash register transactions</li> <li>Attends to any after-hours emergencies that occur in the store in the absence of the store manager.</li> <li>Addresses facility maintenance and security issues in the absence of the store manager</li> <li>Monitors the proper use of store equipment to minimize need for repairs and replacement</li> <li>Performs any and all functions pertaining to the opening and closing of the store.</li> <li>Directs and performs housekeeping and recovery duties.</li> <li>In the absence of his/her supervisor, follows, enforces and provides training to ensure that all safety policies, rules and regulations are followed.</li> <li>Completes and submits any necessary forms and/or reports immediately, but no longer than within 24 hours, when an incident occurs.</li> <li>Maintains current certifications in First Aid and CPR and administers First Aid and CPR as required.</li> </ul> OTHER JOB FUNCTIONS <ul> <li>Answers the phone, relays information and makes store announcements.</li> <li>Moves and maneuvers shipping racks, shipping carts, small pieces of furniture and electrical/mechanical appliances and small display fixtures.</li> <li>Performs light housekeeping duties as needed. Keeps floor and fixtures cleared of discarded or fallen merchandise. Monitors dressing rooms and assists cashiers in returning garments to proper display racks.</li> <li>Places inventory into stock in proper category by size and color.</li> <li>Pulls merchandise by tag number for return to the processing plant. Accurately records the category and quantity on a merchandise return voucher.</li> <li>Other duties as assigned.</li> </ul> OTHER REQUIREMENTS <ul> <li>Must have two years customer service experience, preferably in retail apparel management.</li> <li>Must have two years supervisory experience and merchandising skills. Must have insured vehicle to be used for store-related travel. Must have home or cell phone.</li> <li>Must be 21 years of age.</li> <li>Must have a valid resident driver’s license, with a good driving record.</li> <li>Must be eligible for positive outcome on required resident state criminal conviction background check.</li> <li>Must maintain appropriate requirements for legal vehicle operation including current automobile insurance and license plates.</li> <li>Must maintain compliance with Goodwill’s Drug and Alcohol Abuse Policy.</li> <li>Goodwill considers this a safety sensitive position because it includes tasks or duties that Goodwill reasonably believes could affect the safety and health of the employee or others.</li> </ul> EDUCATIONAL REQUIREMENTS <ul> <li>High school diploma or equivalent required.</li> <li>Ability to calculate figures and amounts such as discounts, proportions and percentages.</li> <li>Training is over a period up to and including six months.</li> </ul> PHYSICAL REQUIREMENTS <ul> <li>Climbing, balancing, talking, hearing, stooping, crouching, reaching, handling, fingering, feeling and seeing.</li> <li>Lifting/Carrying: Medium work -- Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs.</li> <li>Pushing/Pulling Heavy work - -Pushing/Pulling 100 lbs. maximum with frequent pushing/pulling of objects weighing up to 50 lbs.</li> </ul> AN EQUAL OPPORTUNITY EMPLOYER Goodwill is an Equal Opportunity Employer and service provider for all individuals, including those with disabilities. Goodwill does not discriminate against any person, but rather bases all employment decisions on an individual’s demonstrated, job-related ability, skill, and knowledge. It is our policy to provide equal employment opportunities for all without regard to mental or physical disability, genetic information of any individual or of his/her family, race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, or veteran status. Equal opportunity is also provided in assignments, training, compensation, transfers, promotions, classification, referral, benefit programs, and discharge. This is a management position This is a full time position

Assistant Manager I

JOB SUMMARY: The Loss Prevention Specialist supports the Loss Prevention Manager (LPM) in the ongoing execution, training, and support of protecting Goodwill Industries of Tulsa, Inc. (GWIT) assets and resources. Assists in establishing strong partnerships with Operations and Store Management, Human Resources, and the local law enforcement community, representing GWIT in a manner that reflects the values and standards of the organization's mission and goals. ESSENTIAL JOB FUNCTIONS: <ol> <li> <ol> <li>Communicates, trains, and educates our team members in our loss prevention programs and strategies.</li> <li>Protect and monitor company assets, alarms, property, team members, and visitors through the enforcement of GWIT and Loss Prevention policies.</li> <li>Reviews and analyzes exception reports for suspicious activity and conducts further research to determine potential loss.</li> <li> Conducts site visits to ensure loss prevention strategies and training are adhered to through audits and/or inspections, providing findings to the LPM.</li> <li>Conducts investigations into shoplifting and internal and external theft following GWIT guidelines and standard operating procedures.</li> <li>CCTV review of GWIT locations including stores, donation sites, and processing sites, reporting suspicious activities to applicable management.</li> <li>Maintain confidentiality and discretion in dealing with sensitive or controversial issues and information.</li> <li>Perform other duties as assigned.</li> </ol> </li> </ol> QUALIFICATIONS AND COMPETENCIES: <ol> <li> <ol> <li>Excellent written and verbal communication skills.</li> <li>Strong interpersonal profile and ability to build partnerships.</li> <li>Ability to prioritize, effectively plan and execute strategies.</li> <li>Resourceful and able to adapt quickly to changing priorities.</li> <li>Commitment to exemplifying the highest integrity and professional business standards.</li> </ol> </li> </ol> OTHER JOB REQUIREMENTS: <ol> <li>Must be at least 21 years of age.</li> <li>Must have reliable transportation, a valid Oklahoma Driver's License and insurance.</li> <li>Must be eligible for a favorable outcome on required criminal conviction background check.</li> <li>Must maintain Goodwill's Drug-Free Workplace.</li> <li>Goodwill considers this a safety-sensitive position because it includes tasks or duties that Goodwill reasonably believes could affect the safety and health of the employee or others.</li> </ol> EDUCATIONAL REQUIREMENTS: <ol> <li>Associate degree or equivalent work experience is preferred.</li> <li>Minimum 3-5 years Retail LP experience in a multi-unit capacity.</li> <li>Comprehensive understanding of Loss Prevention systems and techniques.</li> <li>Good computer skills (proficient in Microsoft Office).</li> </ol> PHYSICAL REQUIREMENTS: Climbing, balancing, talking, hearing, stooping, crouching, reaching, handling, feeling, and seeing. Lifting/Carrying: Medium work - lifting 50 lbs. maximum with frequent lifting and carrying of objects withing up to 25 lbs. Pushing/Pulling: Heavy work - Pushing/Pulling 100 lbs. maximum with frequent pushing/pulling of objects weighing up to 50 lbs.

Part Time Loss Prevention Specialist

JOB SUMMARY Assists in managing all phases of the operation of the store in accordance with Goodwill policies and provides an optimum shopping environment for its customers. Is responsible for assisting the Store Manager and the Assistant Manager I in all duties required to efficiently run the store on a daily basis. MANAGEMENT POSITION PER HOUR PLUS BENEFITS ESSENTIAL JOB FUNCTIONS <ul> <li>Participates in the development and implementation of plans to meet daily sales goals and to increase the average sale per transaction and sales per square foot in assigned store.</li> <li>Participates as a member of the store management team in performing and supervising activities related to merchandise arrangement, visual displays, and space allocation according to merchandising plan. Will manage a division of the store layout as an assigned “area of responsibility." Area of responsibility will vary by assignment.</li> <li>Supervises employees in association with senior members of management and acts as the manager on duty in the absence of the Store Manager and the Assistant Manager I.</li> <li>Ensures that all employees provide friendly, courteous customer service and satisfaction. Responds to requests for management assistance in a helpful and accommodating manner.</li> <li>Supports the mission of Goodwill by exhibiting a willingness to employ and supervise persons with barriers to employment. May assist with training and supervising of client/trainees assigned to the store as directed by the store manager.</li> <li>Verifies quantity, quality and dollar value of merchandise received in the store. Evaluates pricing of goods and makes and reports any necessary adjustments according to established procedure. Determines the value and price of some merchandise such as housewares, shoes, purses, books and electronics in accordance with company pricing guidelines.</li> <li>Completes all reports and documents that are to be submitted on a daily, weekly and monthly basis.</li> <li>Assists in the control of inventory and loss of merchandise due to errors, internal shrinkage and shoplifting. Takes appropriate action in preventing such losses under the direction of the Store Manager.</li> <li>Maintains security of all cash and store receipts. Travels to the bank to make deposits or change purchases as authorized by senior members of management.</li> <li>Attends all in-service training sessions, including First Aid/CPR training as scheduled.</li> <li>Performs all basic responsibilities common to all Goodwill store management positions, i.e.: performs cash register transactions</li> <li>Attends to any after-hours emergencies that occur in the store in the absence of the store manager.</li> <li>Addresses facility maintenance and security issues in the absence of the store manager</li> <li>Monitors the proper use of store equipment to minimize need for repairs and replacement</li> <li>Performs any and all functions pertaining to the opening and closing of the store.</li> <li>Directs and performs housekeeping and recovery duties.</li> <li>In the absence of his/her supervisor, follows, enforces and provides training to ensure that all safety policies, rules and regulations are followed.</li> <li>Completes and submits any necessary forms and/or reports immediately, but no longer than within 24 hours, when an incident occurs.</li> <li>Maintains current certifications in First Aid and CPR and administers First Aid and CPR as required.</li> </ul> OTHER JOB FUNCTIONS <ul> <li>Answers the phone, relays information and makes store announcements.</li> <li>Moves and maneuvers shipping racks, shipping carts, small pieces of furniture and electrical/mechanical appliances and small display fixtures.</li> <li>Performs light housekeeping duties as needed. Keeps floor and fixtures cleared of discarded or fallen merchandise. Monitors dressing rooms and assists cashiers in returning garments to proper display racks.</li> <li>Places inventory into stock in proper category by size and color.</li> <li>Pulls merchandise by tag number for return to the processing plant. Accurately records the category and quantity on a merchandise return voucher.</li> <li>Other duties as assigned.</li> </ul> OTHER REQUIREMENTS <ul> <li>Must have two years customer service experience, preferably in retail apparel management.</li> <li>Must have two years supervisory experience and merchandising skills. Must have insured vehicle to be used for store-related travel. Must have home or cell phone.</li> <li>Must be 21 years of age.</li> <li>Must have a valid resident driver’s license, with a good driving record.</li> <li>Must be eligible for positive outcome on required resident state criminal conviction background check.</li> <li>Must maintain appropriate requirements for legal vehicle operation including current automobile insurance and license plates.</li> <li>Must maintain compliance with Goodwill’s Drug and Alcohol Abuse Policy.</li> <li>Goodwill considers this a safety sensitive position because it includes tasks or duties that Goodwill reasonably believes could affect the safety and health of the employee or others.</li> </ul> EDUCATIONAL REQUIREMENTS <ul> <li>High school diploma or equivalent required.</li> <li>Ability to calculate figures and amounts such as discounts, proportions and percentages.</li> <li>Training is over a period up to and including six months.</li> </ul> PHYSICAL REQUIREMENTS <ul> <li>Climbing, balancing, talking, hearing, stooping, crouching, reaching, handling, fingering, feeling and seeing.</li> <li>Lifting/Carrying: Medium work -- Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs.</li> <li>Pushing/Pulling Heavy work - -Pushing/Pulling 100 lbs. maximum with frequent pushing/pulling of objects weighing up to 50 lbs.</li> </ul> AN EQUAL OPPORTUNITY EMPLOYER Goodwill is an Equal Opportunity Employer and service provider for all individuals, including those with disabilities. Goodwill does not discriminate against any person, but rather bases all employment decisions on an individual’s demonstrated, job-related ability, skill, and knowledge. It is our policy to provide equal employment opportunities for all without regard to mental or physical disability, genetic information of any individual or of his/her family, race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, or veteran status. Equal opportunity is also provided in assignments, training, compensation, transfers, promotions, classification, referral, benefit programs, and discharge. This is a management position This is a full time position

Assistant Manager II

The Career Navigator facilitates access to services provided by Goodwill, strategic partners, and community resources to ensure participants’ career and personal growth leading to increased self-sufficiency. This position emphasizes creating individualized career and personal development plans that align with Goodwill's mission. ESSENTIAL JOB FUNCTIONS: <ul> <li>Actively promote Goodwill and community programs to create awareness and demonstrate the potential it has for career and personal advancement. </li> <li>Assess participants’ backgrounds, education, and skills to help set realistic career and personal goals.</li> <li>Assist individuals of diverse backgrounds while upholding professionalism and confidentiality. </li> <li>Be fluent in local community resources and programs and provide constant referrals to programs that foster the continued growth. This includes educational and training opportunities both within Goodwill and within the community.</li> <li>Develop, implement, and maintain personalized development plans for participants, including assessment, planning, implementation, and monitoring for self-sufficiency achievement, personal and career growth. </li> <li>Educate participants in career decision-making, such as selecting career paths, professions, or educational opportunities. </li> <li>Effectively develop a positive empowering relationship with all participants through coaching, motivating, and educating. </li> <li>Guide participants through career and personal decision making, such as choosing a new profession, career paths within Goodwill, or advancement within the community. </li> <li>Promote Goodwill programs to increase awareness of available career and personal development resources. </li> <li>Timely document participants’ contact, activity, and progress through accurate case notes in electronic case (success) management systems.</li> </ul> <h1>OTHER JOB FUNCTIONS:</h1> <ul> <li>Maintain knowledge of local community, educational, and training resources and make regular referrals to support team members' continued development. </li> <li>Must have demonstrated evidence of successfully working in a collaborative team environment.</li> <li>Maintain accurate records and handle multiple tasks with effective prioritization</li> <li>Multi-tasking several assignments at once and prioritizing effectively</li> <li>Professionally and confidentially assist individuals with different types of lifestyles, genders, personal beliefs, and disabilities.</li> </ul> OTHER JOB REQUIREMENTS: <ul> <li>Goodwill considers this a safety-sensitive position with tasks or duties that could affect the employee's or others' safety and health. </li> <li>Maintain appropriate requirements for legal vehicle operation including current automobile insurance and license plates. </li> <li>Must be at least 21 years old. </li> <li>Must be eligible for a positive outcome on the required State of Oklahoma, and National, criminal background check.</li> <li>Must have a valid Oklahoma Driver’s License with a good driving record. </li> <li>Must maintain compliance with Goodwill’s Drug and Alcohol Abuse Policy. </li> </ul> EDUCATIONAL and OTHER REQUIREMENTS: <ul> <li>High School diploma with career coaching, counseling, or workforce development certification. Bachelor's degree in counseling, social work, psychology, human resources, or a related field is preferred.</li> <li>Experience providing career coaching/counseling to diverse adult populations across the full career and personal development lifespan including career assessments, career exploration, career decision-making, resumes, personal branding, interview strategies, job search strategies, etc.</li> <li>Experience working with under-served populations including but not limited to veterans, returning citizens, GED/non-high school graduates, persons with disabilities, and senior citizens.</li> <li>Knowledgeable in Microsoft Office Suite and database systems.</li> <li>Strong interpersonal and motivational skills.</li> <li>Strong written and oral communication skills required.</li> <li>Comfort with ambiguity and adaption to change.</li> </ul> PHYSICAL REQUIREMENTS: <ul> <li>Talking, hearing, stooping, kneeling, crouching, reaching, handling, hand and finger dexterity, feeling, and seeing.</li> <li>Lifting/Carrying/Pushing/Pulling: Light Work: Lifting 20 lbs. maximum with frequent lifting and/or carrying objects weighing up to 10 lbs. Even though the weight lifted may be only a negligible amount, a job is included in this category when it requires walking or standing to a significant degree, or when it involves sitting most of the time with a degree of pushing and pulling or arm and/or leg controls.</li> </ul>

Career Navigator

JOB SUMMARY Beyond the typical tax season, the VITA Program Specialist will work to reach eligible taxpayers in their own communities and networks with the message of free tax preparation. Establish connections with trusted local organizations where VITA services might be offered in future tax seasons, and recruit VITA volunteers who can serve taxpayers in their preferred languages. The VITA Program Specialist will also assist in translating and distributing print and other materials. During the tax season, the VITA Program Specialist will review tax returns for accuracy, contact taxpayers to review their tax returns and facilitate transmitting returns. The VITA Program Specialist may answer questions from tax return preparers regarding returns they are working and may contact taxpayers for additional tax-related information to ensure accurate tax returns. ESSENTIAL JOB FUNCTIONS <ul> <li>Facilitate outreach to potential VITA clients, volunteers and partners, securing new tax preparation locations, volunteers to staff the location and taxpayers to serve.</li> <li>Assist in preparation and translation of needed materials and supplies to serve non-English speaking taxpayers, and serve as a resource for non-English media inquiries.</li> <li>Certify annually with the IRS as a tax preparer at the Advanced Level prior to the tax season.</li> <li>Complete annual IRS training required to be a VITA Site Coordinator and Quality Reviewer.</li> <li>Assure that IRS Volunteer Standards of Conduct and Quality Site Requirements are met.</li> <li>Assure that all taxpayers are told that the tax return is prepared with the information that was provided to the tax preparer and that the taxpayer is ultimately responsible for the accuracy for the tax return.</li> <li>Use online tools for client management, tax return preparation and other tasks as needed.</li> <li>Attend scheduled VITA team meetings and Financial Resilience team meetings.</li> <li>Review and be familiar with Goodwill Industries of Tulsa safety policies, programs and procedures. Adhere to all safety rules, regulations and safety codes, and attend safety training sessions and safety meetings.</li> </ul> OTHER JOB FUNCTIONS: <ul> <li>Other duties as assigned.</li> </ul> OTHER JOB REQUIREMENTS: <ul> <li>Must be 21 years of age.</li> <li>Bilingual preferred, speaking English as well as Spanish, Zomi or Burmese. Excellent interpersonal skills.</li> <li>Ability to use an online client management database.</li> <li>Basic computer skills and familiarity with digital technologies.</li> <li>Must have a valid Oklahoma Driver’s License, with a good driving record.</li> <li>Must be eligible for positive outcome on required State of Oklahoma criminal conviction background check.</li> <li>Must maintain appropriate requirements for legal vehicle operation including current automobile insurance, inspection and license plates.</li> <li>Must maintain compliance with Goodwill’s Drug and Alcohol Abuse Policy.</li> <li>Goodwill considers this a safety sensitive position because it includes tasks or duties that Goodwill reasonably believes could affect the safety and health of the employee or others.</li> </ul> EDUCATIONAL REQUIREMENTS <ul> <li>High school graduate or equivalent with demonstrated proficiency with computer skills using a personal computer, with similar level of experience for at least one year.</li> <li>Certification with the IRS as a tax preparer at the Advanced Level is a plus.</li> <li>Completion of IRS training as a VITA Site Coordinator and Quality Reviewer once hired.</li> </ul> PHYSICAL REQUIREMENTS <ul> <li>Talking, hearing, reaching, handling, fingering, seeing and accommodation.</li> <li>Lifting/Carrying/Pushing/Pulling: Medium Work--Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs.</li> </ul> AN EQUAL OPPORTUNITY EMPLOYER Goodwill is an Equal Opportunity Employer and service provider for all individuals, including those with disabilities. Goodwill does not discriminate against any person, but rather bases all employment decisions on an individual’s demonstrated, job-related ability, skill, and knowledge. It is our policy to provide equal employment opportunities for all without regard to mental or physical disability, genetic information of any individual or of his/her family, race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, or veteran status. Equal opportunity is also provided in assignments, training, compensation, transfers, promotions, classification, referral, benefit programs, and discharge. This is a non-management position This is a full time position

VITA Specialist

Seeking positive professional role models to help individuals with disabilities obtain jobs. Must have good communication skills in order to market program to area businesses. Must be willing to work varied schedule including weekends and some late nights. $16.00 PER HOUR PLUS BENEFITS JOB SUMMARY Assesses individual’s appropriateness and preparedness for employment by administering various types of evaluations, some in community situations. Develops appropriate job match, trains job skills, gradually fades as service recipient acquires the skills necessary to perform the job, and then provides job retention services as needed. ESSENTIAL JOB FUNCTIONS <ul> <li>Conducts interviews, reviews documentation, and provides situational assessments to determine strengths and needs of individual as it relates to community employment.</li> <li>Assesses the individual’s needs in the job search process and provides the needed support. May include completion/review of applications, networking with prospective employers, coaching/attending interviews, and assisting with any pre-employment paperwork or online application process.</li> <li>Models the job obtained for the individual, using the precise techniques required by the employer.</li> <li>Ensures that employer quality and quantity standards are maintained by fully training the individual to perform all aspects of the job. Provides on-the-job support until independence is achieved by the individual on the job.</li> <li>Provides positive reinforcement for positive behavior and promotes social integration, worker socialization, proper communication skills, and positive work attitudes.</li> <li>Completes documentation of individual’s performance towards completion of goals, monthly reports to referral/funding source, vocational assessments of individuals served, and incident/accident reports as necessary.</li> <li>Markets training program to potential employers, pointing out how the program can benefit the business.</li> <li>Completes job training and in-service training as determined by the company and the funding source requirements.</li> <li>Provides quality assurance for service recipient files, making certain that all pertinent documentation is in the files following index guidelines.</li> <li>Completes data entry in Service Trak and the funding website database, as required. </li> <li>Reviews and is familiar with Company safety policies, programs and procedures. Adheres to all safety rules, regulations and safety codes, and attends safety training sessions and safety meetings. Maintains current certification in First Aid and CPR and administers First Aid and CPR as required.</li> </ul> OTHER JOB FUNCTIONS <ul> <li>Attends team meetings in the capacity of the vocational professional and reports on progress of service recipients, as well as plans for future service needs.</li> <li>May transport individual served to and from potential employer for the purpose of job application, interview, or situational assessment.</li> <li>Other duties as assigned.</li> </ul> EDUCATIONAL REQUIREMENTS <ul> <li>High school graduate with ability to pass required competency-based training.</li> </ul> PHYSICAL REQUIREMENTS <ul> <li>Climbing, balancing, talking, hearing, stooping, kneeling, crouching, reaching, handling, hand and finger dexterity, depth perception and seeing.</li> <li>Lifting/Carrying/Pushing/Pulling: Medium Work - Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. </li> </ul> SPECIAL CONTRACTUAL REQUIREMENTS <ul> <li>Must be at least 21 years old. </li> <li>Must have a valid Oklahoma driver’s license, with a good driving record.</li> <li>Must maintain appropriate requirements for legal vehicle operation, including current automobile insurance inspection, and license plate.</li> <li>Must be eligible for a positive outcome on required State of Oklahoma criminal conviction background check.</li> <li>Must maintain Goodwill’s Drug-Free Workplace.</li> <li>Must maintain use of current cell phone.</li> </ul>

Employment Consultant

ADMINISTRATIVE&amp; PROGRAM SUPPORT ***This is an on-site position in Tulsa, Oklahoma*** The Administrative and Program Support role is responsible for the administrative operations of the WRO Employment Center, data entry, and organizational tasks. This individual will work closely with the local leadership team to perform multifaceted, time-sensitive functions to ensure that projects are organized and completed effectively and in a timely fashion. The position requires strong attention to detail, organization, critical thinking, confidentiality, and dependability. This position will be responsible for providing reports and data to the WRO central office. Additionally, this person may join in program activities with participants during peak training times. Essential Functions <ul> <li>Accurately manage information, data, and resources, including systems for paper and electronic documents, databases, spreadsheets, and other materials and resources</li> <li>Provide logistical support for meetings and division activities by taking notes and preparing resources</li> <li>Provide support for the preparation of client reports and internal project management tools</li> <li>Work with key staff to maintain accurate and thorough records of project activities, program deliverables, and outcomes</li> <li>Help with the preparation of presentations, spreadsheets, and other materials.</li> <li>Establish and maintain filing and record keeping for project activities</li> </ul> Knowledge, Skills, and Abilities <ul> <li>Integrity, credibility, and a commitment to and passion for the program’s mission</li> <li>Advanced Microsoft Office skills and an ability to become familiar with firm-specific programs and software</li> <li>Strong organizational, multitasking, and problem-solving skills, with exceptional attention to detail and the ability to remain calm and be effective under pressure</li> <li>A proven ability to exercise sound judgment in the performance of responsibilities andthe handling of information while upholding confidentiality</li> <li>Excellent verbal and written communication skills and the interpersonal skills to communicate effectively</li> </ul> Minimum Qualifications (Education and Experience) <ul> <li>Bachelor’s degree in business administration, marketing, or other related fields preferred</li> <li>At least two years of office management experience</li> </ul>

9 Goodwill Industries Jobs