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U.S. Department of Veteran Affairs

Materials Handler

Summary: Uniti Med is looking for a Director in Tulsa, OK. This assignment lasts 52 weeks and is scheduled to start on April 28, 2025. Benefits: <ul> <li>Day 1 Insurance</li> <li>Cigna medical, MetLife dental and vision insurance</li> <li>Generous 401K with company match effective the 1st of the first day of the following month</li> <li>License reimbursement for new licenses needed for each assignment</li> <li>Continuing Education Unit (CEU) reimbursement after 750 hours worked</li> <li>Employee Assistance Program (EAP)</li> <li>Discounts with hotels and rental cars</li> <li>A dedicated recruiter and support team that will help you every step of the way to sure you start on time and have an exceptional experience</li> <li>Referral bonus up to $700</li> </ul> About the Company: Uniti Med is an award-winning healthcare staffing company with a mission to provide staffing services with heart. Apply today to speak with a recruiter! Awards: <ul> <li>BluePipes – The Best Travel Nursing Companies 2023</li> <li>Fortune Magazine’s Best Workplaces in Healthcare for 2023</li> <li>ClarlyRated’s Best of Staffing – Talent Satisfaction</li> <li>Best Staffing Firms to Work For by Staffing Industry Analysts (SIA)</li> </ul> *Estimated weekly pay includes projected hourly wages and weekly meal and lodging per diems for eligible clinicians based on nationally published GSA rates. Actual weekly pay and per diems may differ from the amount shown and are subject to change during an assignment. For all employees and employee applicants, Uniti Med is an Equal Employment Opportunity ("EEO") Employer, including Disability/Vets, and welcomes all to apply.

Uniti Med

Director

<h2>Job Description</h2>Zendesk’s award-winning Product Marketing team is looking for a Sr. Manager, Product Marketing: Contact Center to help drive Zendesk’s GTM and product initiatives. This role is responsible for supporting a wide variety of PMM functions including research, messaging and positioning, GTM support, enablement and partnership across multiple organizations to achieve the company goals. You will support and partner with a cross-functional team tied to all the GTM organizations in our business and will work closely with senior leaders in sales, marketing, and product. You are also passionate about ‘rolling your sleeves up’ and working cross-functionally with a broad set of stakeholders to get things done. Reporting to the Senior Director of PMM, this role requires regular communication with Zendesk’s global teams in time zones around the world.Responsibilities:<ul> <li>Developing fundamental insights of our market, customers, key buyers, and competitors </li> <li>Apply market insights and research to drive unique messaging &amp; positioning to differentiate Zendesk in a crowded marketplace</li> <li>Develop fundamental sales enablement assets. Bring learnings from research to drive more effective training &amp; assets.</li> <li>Bring innovative ideas to up-level deliverables or improve processes.</li> <li>Subject matter expert for their discipline who works cross-functionally to accomplish goals. </li> <li>Work closely with Product to launch new features, update roadmaps and create GTM materials</li> <li>Work closely with teams and leaders to develop, operationalize, and execute marketing activities related to the strategy</li> <li>Work with teams working in Field Sales, Marketing, Partner Sales, and Post-Sales Services </li> <li>Support cross-functional efforts including long-range planning and matrixed regional programs</li> <li>Help maintain internal alignment with other parts of the company including Product, Finance, IT, and HR</li> <li>Support strategic updates and presentations for E-Staff and other key stakeholders </li> <li>Plus, additional duties that might be assigned by your manager from time-to-time, including duties that might not be specific to competitive analysis, messaging and positioning.</li> </ul>Skills and Experience:<ul> <li>8+ years experience in Product Marketing, preferably for a CCaaS or company that provides contact center software to enterprise companies</li> <li>Strong business skills and knowledge.</li> <li>Must have an understanding of the contact center industry and customer service platforms that support that industry.</li> <li>Articulate and very skilled at storytelling in a simple straightforward way.</li> <li>Superior analytical and problem-solving skills with a focus on attention to detail, pattern recognition, insight generation, and ability to process information quickly to deliver against tight deadlines</li> <li>Executive presence and ability to engage with senior leadership in a constructive and collaborative manner</li> <li>Willingness to go beyond strategy in order to support execution and realization</li> <li>Determination to focus on outcomes and be self-motivated and directed</li> <li>A customer-first mentality</li> <li>BA/BS or equivalent</li> </ul>Nice to haves:<ul><li>Familiarity with AWS and Amazon Connect</li></ul>The US annualized base salary range for this position is $148,000.00-$222,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.The intelligent heart of customer experienceZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Zendesk

Senior Product Marketing Manager, Contact Center

Overview PRN days Are you looking for a rewarding career in homecare? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Attractive pay <ul><li>$46.80-$ 58.50</li></ul> What's in it for you <ul> <li>A full benefits package with choice of affordable PPO or HSA medical plans.</li> <li>Paid time off.</li> <li>Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.</li> <li>Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa services, gym memberships, sports, hobbies, pets and more.*</li> <li>Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.</li> <li>401(k) with a company match.</li> <li>Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.</li> <li>Fleet vehicle program (restrictions apply) and mileage reimbursement.</li> <li>And more.</li> </ul> Please note: Benefit eligibility can vary by position depending on shift status. *To participate, you must be enrolled in an Amedisys medical plan. Why Amedisys? <ul> <li>Community-based care centers with a supportive and inclusive work environment.</li> <li>Better work/life balance and increased flexibility compared to other settings.</li> <li>Job stability and the opportunity to advance with a growing company.</li> <li>The opportunity to make a meaningful impact on the lives of patients and their families providing much needed care where they want to be - in their homes.</li> </ul> Responsibilities <ul> <li> Provides physical therapy services and interventions under the direction and supervision of a physical therapist and in accordance with the physician approved plan of care. </li> <li> Observes, records and reports the patient's response to treatment and any change in the patient's condition to the supervising PT, physician and other appropriate clinical staff. </li> <li> Provides resources for future needs and promotes wellness and prevention. </li> <li> Includes documentation of supervisory activities in the patient's medical record. </li> <li> Monitors and documents the patient's response to physical therapy intervention. </li> <li> Participates in patient care conferences, in services, chart audit activities, quality improvement activities including OBQI and OBQM and peer-review activities. </li> <li> Maintains confidentiality of information relating to the physical therapist-client relationship. </li> <li> Makes recommendations for follow-up care in coordination with the agency that admitted the patient and utilizes other agency care providers to assist with referrals to community resources. </li> <li> Performs other duties as assigned. </li> </ul> Qualifications <ul> <li> Current license to practice as a physical therapy assistant, specific to the state you're assigned to work in. </li> <li> Graduate from an accredited physical therapy assistant educational program as set by the Commission on Accreditation of Physical Therapy Education (CAPTE). </li> <li> One year related physical therapy experience for PTAs entering home health care to ensure that knowledge and skills are sufficient to safely provide physical therapy services to patients. </li> <li> If less than one year of experience, approval from regional clinical leaders is required as well as appropriate mentoring and/or participating in a residency program. </li> <li> Current CPR certification. </li> </ul> Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

Amedisys

Physical Therapist Assistant- PRN

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileClient Performance Manager A - CAIManagement LevelIndividual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %Yes, 50% of the timeWork ShiftDayCompensationCompensation includes a base salary of $73,200.00 - $109,800.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $27,000.00.Job Description The Dealer.com Performance Manager is expected to build and maintain relationships with external clients and ensure client needs are the driving force behind priorities, decisions, and activities in order to ensure success through product utilization, product upgrades, group harvest sales, and revenue retention. The Performance Manager owns the client relationship on behalf of the company and will act as the client advocate internally by communicating the client’s needs to various departments. The Performance Manager works remotely under limited supervision and responsible for protecting monthly revenue where no long term client contracts may be in place. The Performance Manager is also responsible for identifying the level of customer interest in additional products, harvesting additional accounts, and expanding/upselling product functionality to potentially increase revenue growth across their client base. The Performance Manager is expected to collaborate with other Performance Managers to ensure clients with multiple products encounter a seamless and consistent experience. This is a regional position encompassing New England and New York. Preference will go to applicants living within these states. What You'll Do <ul> <li>Responsible for external client and revenue retention by working independently to effectively managing the progress and results of all accounts assigned within their portfolio.</li> <li>Build upgrade/harvest revenue opportunities and maintain relationships with a portfolio of clients to ensure client goals are the driving force behind priorities, decisions, and activities with a portfolio of clients and ensure customers’ needs are the driving force behind every priority, decision, and activity. Will carry a full and/or complex account load.</li> <li>Retain clients by engaging with each client through virtual screen share engagements and occasional onsite visits that increase product utilization, improved processes and client goal attainment to drive valuable insights to increase product utilization and improving client’s business processes and helps them meet their objectives. </li> <li>Build and develop strong working relationships with clients and all client staff at all levels from within the dealership.</li> <li>Works with ‘at risk’ clients, using Consultative strategies to identify and develop an action plan to turn around and retain the relationship. </li> <li>Identify key barriers and core problems with their client’s situations preventing them from meeting business objectives. By using independent thought and problem‐solving skills along with strategic insight to make recommendations to accomplish client goals. </li> <li>Demonstrate responsiveness to client contact and provide guidance they need, not just what they ask for. Proven ability to influence clients on how to use and leverage the capabilities of the product to meet their business objectives. </li> <li>Monitor and analyze account performance and trends to determine adjustments to dealer expectations/goals/objectives in order to achieve results. </li> <li>Closely monitor system ‘red flags’/emergencies with clients and take immediate action.</li> <li>Improve existing processes &amp; systems using conceptualizing, reasoning &amp; interpretation during engagement with clients.</li> <li>Responsible for maintaining product knowledge and trainings, including new releases and enhancements to products in their direct AOR.</li> <li>Works Independently to identify and moderate complex issues.</li> <li>Conducts analysis using independent thought to make recommendations to clients to build ROI in the software.</li> <li>Serve as a point of assistance to new or lower-level PMs through job shadowing. May provide general guidance/direction or train new or less experienced performance managers. </li> <li>Performs full range of performance management responsibilities that typically requires processing and interpreting, more complex, less clearly‐defined client issues.</li> <li>Consistently able to maintain client relationships and internal metrics</li> <li>Asked to assist or own special -projects including but not limited to Dealer workshops/webinars, product ownership, new hire training, Attend outside Vendor events (NADA, Digital Dealer, Etc.) </li> <li>Complete internal tasks and trainings in a timely manner</li> <li>All other duties as assigned.</li> </ul> What’s in It for You? Here’s a sneak peek of the benefits you could experience as a Cox employee: <ul> <li>A competitive salary and top-notch bonus/incentive plans. </li> <li>A pro-sales culture that honors what salespeople (like you!) contribute to our success. </li> <li>Exceptional work-life balance, flexible time-off policies and accommodating work schedules. </li> <li>Comprehensive healthcare benefits, with multiple options for individuals and families. </li> <li>Generous 401(k) retirement plans with company match. </li> <li>Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.</li> <li>Professional development and continuing education opportunities. </li> <li>Access to financial wellness/planning resources. </li> </ul> <a href="https://jobs.coxenterprises.com/en/life-at-cox/benefits/" target="_blank">Check out all our benefits.</a> Who You Are: Minimum Qualifications <ul><li>Bachelor’s degree in a related discipline and 4 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field</li></ul> Preferred Qualifications <ul> <li>4+ years experience in a retail automotive dealership setting </li> <li>4+ years managing digital marketing strategies for a single rooftop or dealer group</li> <li>Proven sales acumen</li> <li>Requires in‐depth conceptual and practical knowledge of client engagement and experience in retail automotive and broadens capabilities through software utilization.</li> <li>Proficient in Microsoft suite of technologies, screen share technologies and other relevant software systems.</li> <li>Ability to effectively work with all levels at an automotive dealership or dealer group.</li> <li>Demonstrate and expert level of both verbal and written communication in a way that retains audience engagement. </li> <li>Exceptional listening skills and to be able to detect problems/risks without being in a face-to-face situation, ability to ask open-ended questions to provoke healthy debates.</li> <li>Strong client focus and strong customer service skills/approach.</li> <li>Persistent and proactive highly motivated self-starter passionate about client satisfaction.</li> <li>Ability to work remote, works independent with limited supervision with ability to proactively take on risk and follow departmental standard practices and procedures.</li> <li>Demonstrated ability to work in a highly collaborative atmosphere through remote sharing technologies.</li> <li>Ability and eagerness to learn complex technology and basic understanding of web-based systems.</li> <li>Ability to travel potentially up to 50%; exact amount may vary depending on client demands, most travel consists of in market and overnight and occasional weekends.</li> </ul> Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Cox Communications

Dealer.com Performance Manager

<h3>About Us</h3> <a href="http://usenourish.com/" target="_blank">Nourish</a> is on a mission to improve people’s health by making it easy to eat well. More than half of Americans have a chronic condition related to what they eat, and poor nutrition is the number one driver of preventable death. Nourish is addressing this healthcare crisis by helping people eat better. We connect chronic disease patients with a Registered Dietitian via telehealth and get it covered by their health insurance. We launched three years ago and already have thousands of dietitians and hundreds of thousands of patients on the platform. Our patients span a wide range of nutrition-related conditions including diabetes, eating disorders, kidney disease, GI conditions, cancer, obesity / weight management, cardiovascular disease, and more. We are live in all 50 states. We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised over $44M from top-tier VCs including Index Ventures, Thrive Capital, Y Combinator, and Box Group, amongst others. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion. Learn more about us in TechCrunch <a href="https://techcrunch.com/2023/01/20/with-a-focus-on-patients-with-chronic-illness-nourish-hopes-to-help-americans-eat-better/" target="_blank">here</a> and read about our recent Series A <a href="https://www.businesswire.com/news/home/20240327148762/en/Nourish-Raises-35M-Series-A-to-Expand-Access-to-Registered-Dietitians" target="_blank">here</a>. <h3>About the Role:</h3> We’re hiring a Creative Operations Manager (Contract) to optimize creative workflows for our performance marketing and creative teams. You will own creative processes across digital and offline assets, including paid social, lifecycle, TV, audio, direct mail, web assets, and influencer/affiliate. The ideal candidate is highly organized, process-driven, and an empathetic communicator who thrives in a mission-oriented, performance environment. Most importantly, you should be excited about Nourish’s mission to improve millions of lives through food. This is a contract role with potential for full-time depending on performance. We’re seeking folks who can fulfill a minimum of 15-20H weekly. <h3>Key Responsibilities:</h3> <ul> <li> Creative Process Optimization: <ul> <li>Own and refine creative workflows across Nourish’s marketing channels for scale</li> <li>Implement quality control measures to maintain creative excellence, brand consistency, and compliance with clinical messaging standards</li> <li>Identify inefficiencies and execute solutions to streamline production</li> </ul> </li> <li> Daily Project and Resource Management: <ul> <li>Lead project intake, prioritization, and capacity planning across design, copy, video, and other creative teammates</li> <li>Manage and traffic creative assets across external creative partners, Google Drive, and Asana, ensuring all files are categorized and accessible for team collaboration</li> </ul> </li> <li> Cross-Functional Collaboration and Leadership <ul> <li>Lead cross-functional brief kickoffs, feedback loops, and project sign-offs</li> <li>Collaborate closely with marketing leadership to align creative output forecasts with strategic goals</li> </ul> </li> </ul> <h3>We’d love to hear from you if:</h3> <ul> <li>You have 4–5 years of experience in creative operations, project management, or marketing production. You’ve worked with in-house and external creative teams, preferably in health, wellness, or consumer-facing industries.</li> <li>You have direct experience managing DR marketing assets, such as paid social, lifecycle, TV, audio, direct mail, web, and influencer/affiliate.</li> <li>You’re an expert in project management tools like Asana and familiar with creative tools like Figma.</li> <li>You have experience leading complex, fast paced marketing campaigns from kickoff to execution with product and campaign launch experience being a plus.</li> <li>You’re excited about Nourish’s mission and want to make an impact in the health and wellness space.</li> </ul>

Nourish

Creative Operations Manager (Contract to Hire)

Industrial Oils Unlimited

Field Service Technician

The impact you’ll make: Provides high-level specialized customer service for large corporate customers with the purpose of retaining and growing corporate business. Essential duties and responsibilities, shown below, will vary accordingly based on assignment. What you’ll do: <ul> <li>Provide customer service and administrative support to contracted accounts.</li> <li>Provide highly accurate and prompt responses to customer inquiries and concerns. Complete and process forms and/or special reports related to reservation special handling requirements and requests.</li> <li>Interact with executives of accounts that range in size from minimum of $50,000 annually.</li> </ul><ul> <li>Provide general information regarding ABG locations, service, policies and procedures.</li> <li>Maintain accurate listing of ABG charge cards of corporate accounts. Maintain accurate listing of corporate account wizard information.</li> <li>Promote special offers. Free-sell and extend corporate rentals as needed.</li> <li>Coordinate specialist needs of executive-level reservations.</li> <li>Provide administrative support including but not limited to writing correspondence, faxing, ordering renter applications.</li> <li>Coordinate future reservations and/or investigate customer service issues through telephone and email communication with field operations associates.</li> <li>Investigate and respond to any customer service or billing issues.</li> <li>Communicate and collaborate with team members, account managers and ABG personnel at rental locations in order to retain and grow the business of corporate accounts.</li> </ul>What we’re looking for: <ul> <li>HS Diploma or equivalent required. Some college preferred.</li> <li>Minimum of two years sales and/or customer service experience required.</li> <li>Preferred candidate will have previous contact center experience.</li> <li>Previous experience providing “concierge/prestige” level services for corporate and Fortune 100 customers. </li> </ul>Required Knowledge, Skills and Abilities<ul> <li>Highly proficient/advanced PC skills using MS Outlook, MS Office and multiple specialized software applications.</li> <li>Strong negotiation, decision-making and problem-solving skills</li> <li>Good customer service skills</li> <li>Strong verbal and written communication skills</li> <li>Strong detail organization and organizational skills</li> <li>Able to multitask and prioritize effectively</li> <li>Excellent telephone and listening skills, specifically requiring professional telephone demeanor to effectively serve clients.</li> <li>Ability to work in a fast-paced team environment</li> <li>Regular and punctual attendance required</li> </ul>Perks you’ll get: <ul> <li>Access to Medical, Dental, Vision, Life and Disability insurance</li> <li>Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages</li> <li>401(k) Retirement Plan with company matched contributions.</li> <li>Full training to learn the business and enhance professional skillsEmployee discounts, including discounted prices on the purchase of Avis/Budget carsAccess to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more</li> <li>Community involvement opportunities</li> </ul>Who are we? Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget &amp; Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. The fine print:Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.TulsaOklahomaUnited States of America

Avis Budget Group

Account Services Representative

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryAetna Better Health is Aetna’s Medicaid managed care plan. Backed by over 30 years of experience managing the care of those with a broad array of health care needs, our Medicaid plans have demonstrated that getting the right help when you need it is essential to better health. That’s why Aetna® Medicaid plans include the guidance and support needed to connect our members with the right coverage, resources, and care. We are focused on enhancing quality and population health outcomes while integrating CVS assets to bring accessible healthcare to our members.The Chief Executive Officer has the responsibility for growing and leading the Medicaid business in North Carolina. These responsibilities include leading all aspects of the plan including implementation of all contract requirements, ownership of profit and loss by meeting revenue projections, maintaining and growing membership, developing a high-performing network, and maintaining network adequacy. This leader will ensure Quality benchmarks are met, articulating, and executing initiatives that drive member and provider satisfaction, and operating income plans. The CEO must ensure that the plan is following all state and federal requirements, statutory mandates and NCQA requirements.The CEO must develop a strong local leadership team (CFO, COO, CMO, Community Development, and Contract Managers) and ensure the state customer has familiarity with and confidence in this team. The CEO must strive to establish themselves as a thought-leader and Aetna brand ambassador throughout the state, particularly through interactions with state agency leaders and community-based partners who serve the beneficiaries of Medicaid (TANF, LTC/LTSS, ABD) and CHIP programs.You’ll make an impact by:<ul> <li>Executing all market-specific state requirements through efficient programs and processes to meet or exceed all State contract expectations.</li> <li>Strategically drive successful results in a highly matrixed environment. Executing innovative market-specific strategies to drive sustainable and profitable growth while setting the strategic direction to drive business growth.</li> <li>Possessing the state-specific knowledge and executive presence to command respect and establish a spirit of partnership in all regulatory interactions.</li> <li>Understanding the competitive landscape and state environment and translate that into business strategy. Collaborating closely with State Agency on strategies to improve and lead in market share across the statewide Medicaid footprint.</li> <li>Responsibility for building and maintaining trust and exceptional relationships with State, Aetna leadership and colleagues. State stakeholders include state legislators/regulators, Governor’s offices, Secretaries, and top community leaders. </li> <li>Transformational leader who is inspirational and can communicate Aetna’s vision, so others follow. Driving a purpose-driven culture of collaboration, talent development, transparency, and trust.</li> <li>Understanding the demographics, health, social risk, and cultural profiles of the beneficiaries served under the contract.</li> <li>Planning for upcoming RFP’s and lead the team with business development to be successful in winning business and having strong outcomes. </li> <li>Communicating state agency requirements to the Aetna organization for program implementations; coordinating with internal resources to implement contract requirements; communicating ongoing implementation progress with representatives of the State and regulatory agencies.</li> <li>Achieving and maintaining full understanding of the contract/requirements, programs, and policies, including service scope, special service features, and history of service issues.</li> <li>Supporting CVS Health in attracting, retaining, and engaging a diverse and inclusive consumer-centric workforce that delivers on our purpose and reflects the communities in which we work, live, and serve.</li> </ul>Required QualificationsThe candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of the company’s business, as well as significant interaction with all the business leaders. The candidate will be expected to have the following key attributes:<ul> <li>10+ years of progressive leadership experience in the healthcare industry, with a minimum of 5 years at a senior executive level within a Medicaid managed care environment.</li> <li>Demonstrated success in strategic planning, financial management, operations optimization, and regulatory compliance. Experience with RFP bid responses and orals presentations will be highly valued.</li> <li>Exceptional communication, interpersonal, and negotiation skills, with the ability to build trust and consensus among diverse stakeholders.</li> <li>Thorough understanding of Medicaid managed care program, policies, and healthcare delivery systems.</li> <li>Commitment to promoting health equity, addressing social determinants of health, and improving the health and well-being of Medicaid beneficiaries.</li> <li>Strong knowledge of the State-specific political landscape including State budget issues, legislative leadership goals and areas of focus.</li> <li>Experience with all aspects of successful plan management is essential: Compliance and Regulatory Oversight, Member Experience, Provider Engagement Strategy, Member Advocacy/ Outreach/ Retention, Quality Management/Outcomes, Value Based Contracting, Population Health/Heath Equity/ SDOH, Network Development and overall Operational Execution. </li> <li>Proven ability to understand business strategies, to set strategic direction and formulate/execute concise solutions to complex problems.</li> <li>Proven ability to work successfully within a matrix environment and influence internal stakeholders to achieve optimal results.</li> <li>Strong people management skills and proven experience leading teams through growth and change.</li> <li>Must be nimble and adaptable - embrace change, foster a learning culture, empower the team, and maintain a proactive and innovative mindset.</li> <li>Aligns with and promotes the values of CVS Health – Innovation, Collaboration, Caring, Integrity, Accountability.</li> <li>Ability to work Hybrid Model (in office Tuesday / Wednesday / Thursday) in our North Carolina office. Must live in North Carolina or be willing to relocate to North Carolina.</li> <li>Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.</li> </ul>Preferred QualificationsA background of living in the state; connections with the North Carolina Department of Health and/or health system leadership and key provider group relationships.EducationBachelor's degree required; Master's degree preferred.We anticipate the application window for this opening will close on: 05/15/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through <a href="#">ColleagueRelations@CVSHealth.com</a> If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

CVSHealth

CEO, Aetna Better Health of North Carolina

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.<h3>Position Summary:</h3><h3>Responsible for the successful design and delivery of complex analyses, reporting solutions and applications to meet business needs. Interacts directly with internal customers and colleagues in the development of reporting and analytic solutions.</h3><ul> <li><h3>Collaborates with internal partners and organizations in the design and development of reporting solutions, analytic studies and applications to support business needs.</h3></li> <li><h3>Develops, validates and executes complex queries, develops complex reports and performs complex data analysis that answers business questions for internal customers; interprets results, and makes recommendations to business areas based on findings.</h3></li> <li><h3>Designs and Develops applications for internal customers.</h3></li> <li><h3>Evaluates data needs of assigned projects, assures data integrity and suitability, and determines data collection methods, metrics definitions and evaluation methods.</h3></li> <li><h3>Turns data into actionable information through reporting solutions.</h3></li> <li><h3>Troubleshoots technical details / issues.</h3></li> <li><h3>Presents analysis and reports to internal customers and stakeholders.</h3></li> </ul><h3>Required Qualifications:</h3><h3>2 - 4 + years of experience in most of the following:</h3><ul> <li><h3>Experience with Microsoft Access (manipulating forms, tables, queries, etc.), Excel, Visual Basic for Applications (VBA)</h3></li> <li><h3>Experience with reporting platform SQL Server Integrated Services (SSIS)</h3></li> <li><h3>Development Database Languages / Knowledge / Experience - Transact SQL (T-SQL)</h3></li> <li><h3>Database Knowledge / Experience - MS SQL Server</h3></li> </ul><h3>Preferred Qualifications:</h3><ul> <li><h3>Development Programming Languages / Knowledge / Experience - ASP.NET, C#, JavaScript</h3></li> <li><h3>Oracle PLSQL</h3></li> <li><h3>Experience with GCP (querying with BigQuery) and Oracle</h3></li> <li><h3>Experience with reporting platform WEBI (SAP BI Launchpad)</h3></li> <li><h3>Knowledge of QNXT databases and underlying data structures</h3></li> <li><h3>Crystal Reporting experience preferred</h3></li> </ul><h3>Education</h3><ul><li><h3>Bachelor's degree in Information Systems, Computer Science, or equivalent related work experience</h3></li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/10/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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