field_remote_option

field_job_occupational_field_parents_all

job_organization_name

job_upgrade_is_featured

<h2>Job Details</h2>    Job Location Global Holdings LLC - Tulsa, OK   Position Type Full Time    Job Category Information Technology   <h2>Description</h2>  <ul> <li><strong>Facilitate Agile Ceremonies: </strong>Lead and facilitate all agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.</li> <li><strong>Coach and Mentor Teams:</strong> Guide and coach the team on agile principles and practices to ensure they understand and follow the Scrum framework effectively.</li> <li><strong>Remove Impediments:</strong> Identify and address impediments to team progress and facilitate solutions through collaboration with other teams and stakeholders.</li> <li><strong>Promote Collaboration:</strong> Foster collaboration within the team and across teams, promoting transparency, communication, and servant leadership.</li> <li><strong>Support Product Owner: </strong>Assist the product owner with backlog refinement and prioritization, ensuring the team is always working on the highest priority items.</li> <li><strong>Monitor Metrics: </strong>Track and communicate team metrics and progress to stakeholders, using data to drive decision-making and continuous improvement.</li> <li><strong>Continuous Improvement:</strong> Promote a culture of continuous improvement through regular retrospectives and by identifying opportunities to increase efficiency and effectiveness.</li> <li> <strong>Facilitate Decision Making:</strong> Help the team make decisions that maximize value and minimize risk, foster an environment of trust and empowerment. </li> </ul>  <h2>Qualifications</h2>  <ul> <li><strong>Experience: </strong>5+ years of experience as a Scrum master in a software development environment, with a deep understanding of agile methodologies.</li> <li><strong>Certification: </strong>Certified Scrum Master (CSM) or equivalent certification is required. Additional certifications such as Certified Scrum Professional (CSP) or Agile Certified Practitioner (PMI-ACP) are a plus.</li> <li><strong>Leadership Skills:</strong> Strong leadership and facilitation skills with the ability to lead and influence teams without direct authority through leading by example and serving.</li> <li><strong>Problem-Solving: </strong>Excellent problem-solving and conflict-resolution abilities, with a proactive and solution-oriented mindset.</li> <li><strong>Communication:</strong> Exceptional interpersonal and communication skills, both written and verbal, with the ability to effectively communicate with technical and non-technical stakeholders.</li> <li><strong>Adaptability:</strong> Flexibility and adaptability in a fast-paced and changing environment, with a passion for continuous learning and improvement.</li> <li><strong>Technical Knowledge:</strong> Familiarity with modern software development practices and tools is preferred.</li> </ul>

Global Holdings

SCRUM MASTER

<h2>Job Details</h2>    Job Location Global Holdings LLC - Tulsa, OK   Position Type Full Time   Education Level 4 Year Degree     <h2>Description</h2>  <p>RESPONSIBILITIES</p> <ul> <li>Design, develop, test, debug, and document software applications, including batch scripts, system integrations, web applications, and multi-platform, distributed systems. Ensure comprehensive documentation and configuration management.</li> <li>Lead software development projects, guiding a team of two or more developers. Establish best practices based on industry standards and conduct code reviews to ensure adherence to these practices.</li> <li>Collaborate with the Solution Architect to define project architecture and design. Provide technical leadership and lead proof-of-concept activities for technology and tool evaluations.</li> <li>Manage software development tasks within the scope of the sprint, ensuring proper ticket creation, tracking, and prioritization.</li> <li>Offer mentorship and technical guidance to junior developers, sharing knowledge and training team members on new technologies and development methodologies.</li> <li>Diagnose and resolve application issues, conduct root cause analysis, and implement solutions to ensure application stability and reliability.</li> <li>Communicate effectively with stakeholders, providing updates on project progress, risks, and issues.</li> <li>Participate in sprint planning, ensuring appropriate allocation of resources and timely project delivery.</li> <li>Contribute to continuous improvement by identifying process enhancements and implementing best practices.</li> <li>Perform other related duties as assigned.</li> </ul>   <h2>Qualifications</h2>  <ul> <li>Bachelor’s degree in Computer Science, Information Technology, or a related field with 10+ years of experience in software development.</li> <li>Strong expertise in SQL and C# with comprehensive knowledge of the Software Development Life Cycle (SDLC), including design, documentation, coding, testing, debugging, implementations, and maintenance.</li> <li>Experience in project leadership and code review, with the ability to interact effectively with stakeholders and team members.</li> <li>Strong organizational skills and project management experience, with the ability to manage a dynamic and changing environment.</li> <li>Customer service orientation, with a proactive approach to problem-solving and the ability to collaborate with cross functional teams.</li> </ul>

LEAD SOFTWARE DEVELOPER

<h2>Job Details</h2>    Job Location Global Holdings LLC - Tulsa, OK   Position Type Full Time     <h2>Description</h2>  <p><strong>Job Summary:</strong></p> <p>A CRM Accounts Manager is a results-driven individual who will develop strong relationships with business customers, connecting with key business executives and stakeholders to handle business queries and find innovative solutions for complex problems while collaborating with CRM sales and Technology integration to provide top tier business to business service.</p>  <p><strong>Specific</strong><strong> Responsibilities May include</strong></p> <ul> <li>Implementation and oversight of software releases and process changes.</li> <li>Configuration management across multiple business accounts.</li> <li>Collaboration with executives and managers to assess and develop strategic goals for CRM Roadmap planning.</li> <li>Establish productive, professional relationships with key personnel on assigned business accounts, monitoring customer expectations and satisfaction.</li> </ul> <p><strong>Essential Duties</strong></p> <ul> <li>Identify and review trends across industry; analyzes and shares this information for growth strategies and future development</li> <li>Assist in production of supplemental training materials for use.</li> <li>Answer queries, handle escalations, and cascade messaging in a clear, concise manner, ensuring the timely and successful delivery of solutions according to customer needs and objectives.</li> <li>When necessary, launch new initiatives and projects that improve upon support-related processes to meet changing customer needs.</li> <li>Oversee day to day CRM support relationships with customers, training of new employees on team, monitoring productivity, addressing issues as they arise to ensure maximum efficiency and consistent service experiences.</li> <li>Responsible for administrative aspects including tracking customer inquiries, creating, and maintaining updated process documentation.</li> <li>Work with the technology team to ensure development requests from their customers are entered into the backlog and the priorities aligned appropriately.</li> <li>Responsible for communicating new product releases to their customers. Includes working with the customer to ensure configuration changes are also updated to support the new technology release.</li> <li>Establish and monitor metrics, leveraging customer feedback to drive continuous improvement of service practices.</li> </ul>   <h2>Qualifications</h2>  <p><strong>Competencies and Skills</strong></p> <ul> <li>Highly motivated with strong verbal and written communication skills and the ability to work well under pressure.</li> <li>Excellent listening and presentation abilities with strong problem-solving skills</li> <li>Understand usage of CRMS and the product knowledge and platform functionality to deliver focused solutions to customer needs.</li> <li>Demonstrable ability present and influence key stakeholders at all levels of an organization.</li> <li>Sets high standards of performance for self and team; assuming responsibility and accountability for successfully completing assignments or tasks.</li> <li>Adhere to all company policies, procedures, and business ethics codes.</li> </ul>  <p><strong>Knowledge Qualifications and Conditions</strong></p> <ul> <li>Availability to work weekends and/or extended hours as required.</li> <li>Position is a hybrid role some remote and in-office work hours are required.</li> <li>Minimum 3 years of relevant B2B customer service. Corporate customer service experience a plus.</li> <li>Proven track record of consistently meeting/surpassing targets and KPIs, with the capability of handling large corporate accounts.</li> <li>Able to understand and translate technical information in terms the customer can understand.</li> <li>Working knowledge of support methods and practices, problem resolution and escalation protocol</li> <li>Strong analytical skills to identify trends and patterns.</li> <li>Proven ability to juggle multiple customer requests at a time, while maintaining sharp attention to detail.</li> <li>Advantageous to have experience in both account management and establishing new business relationships.</li> </ul>

CRM ACCOUNTS MANAGER

<h2>Job Details</h2>    Job Location Global Holdings LLC - Tulsa, OK   Position Type Full Time   Education Level 4 Year Degree    Job Category Project Management   <h2>Description</h2>  <p><strong>Job Summary:</strong> The Project Coordinator will support projects in all aspects. This includes coordinating resources, scheduling meetings, managing documentation, and communicating with stakeholders. The Project Coordinator will ensure that projects are delivered on time, within scope, and within budget.</p>  <p><strong>Key Responsibilities:</strong></p> <ul> <li>Assist in the planning and implementation of projects.</li> <li>Coordinate project activities, resources, equipment, and information.</li> <li>Create and maintain comprehensive project documentation, plans, and reports.</li> <li>Monitor project progress and handle any issues that arise.</li> <li>Act as the point of contact and communicate project status to all participants.</li> <li>Work with the Customer Success Director to eliminate blockers.</li> <li>Prepare and distribute project-related reports and documentation.</li> <li>Schedule and coordinate project meetings and minutes.</li> <li>Track project performance, specifically to analyze the successful completion of short and long-term goals.</li> <li>Perform risk management to minimize project risks.</li> <li>Ensure all projects adhere to frameworks and all documentation is maintained appropriately for each project.</li> <li>Manage relationships with clients and stakeholders.</li> <li>Conduct post-project evaluations and identify successful and unsuccessful project elements.</li> </ul>   <h2>Qualifications</h2>  <p><strong>Qualifications:</strong></p> <ul> <li>Bachelor’s degree in Business Administration, Project Management, or related field.</li> <li>Proven work experience as a Project Coordinator or similar role.</li> <li>Strong working knowledge of Microsoft Office and project management software (e.g., Microsoft Project, Trello, Asana).</li> <li>Excellent organizational and multitasking skills.</li> <li>Ability to work on tight deadlines.</li> <li>Strong communication and interpersonal skills.</li> <li>Detail-oriented with a focus on accuracy.</li> <li>Ability to work independently and as part of a team.</li> </ul> <p><strong>Preferred Qualifications:</strong></p> <ul> <li>Certification in Project Management (e.g., PMP, CAPM) is a plus.</li> <li>Experience in [specific industry relevant to your company] is preferred.</li> <li>Knowledge of risk management and quality assurance control.</li> </ul>

PROJECT COORDINATOR

<h2>Job Details</h2>    Job Location Global Holdings LLC - Tulsa, OK   Position Type Full Time    Job Category Management   <h2>Description</h2>  <p>Global is seeking a highly motivated Head of Compliance &amp; Risk to lead our risk and compliance teams. The role will report to the Chief Risk &amp; Compliance Officer and be integral to the ongoing growth and success of the business. This leader will be responsible for leading day-to-day compliance efforts, expanding our existing cyber and physical security structures, and engaging with third party auditors and state and federal regulators to conduct regularly scheduled audits. Global Holdings has a strong culture of compliance and is looking for a leader to maintain and build upon that culture, while instilling a sense of urgency in the work that we do. </p>  <p><strong>Responsibilities Will Include</strong></p> <ul> <li>Overseeing Global Holdings’ day-to-day regulatory policies, processes and procedures, including but not limited to BSA-AML, KYC, Compliance Management System (CMS), GLBA/IT, and OFAC </li> <li>Managing compliance related external audits and limited internal audit functions</li> <li>Collaborating with CAO to communicate with regulators, bank partners and others about compliance processes and audit results</li> <li>Leading efforts to enhance and expand fraud and risk management tools and controls</li> <li>Partnering with IT to enhance cyber risk protections across the enterprise</li> <li>Developing improved physical security and risk reduction strategies, policies and procedures</li> <li>Managing an experienced team through periods of change</li> <li>Enhancing current processes and procedures to improve efficiency</li> <li>Building on a strong culture of compliance while bringing a great sense of urgency to the work of the team</li> <li>Being a key leader within the company, working with the executive team, product, engineering and legal to ensure new product development continues to support compliance efforts</li> </ul>   <h2>Qualifications</h2>  <p><strong>Required Skills and Abilities</strong></p> <ul> <li>Demonstrated ability to manage distributed teams and successfully achieve objectives</li> <li>Strong working knowledge of regulatory landscape, in particular BSA/AML, GLBA, UDAAP, TSR and other regulations relevant to the company and its clients and partners</li> <li>Proven ability to work with auditors and assist in successful audits, particularly GLBA, SOC 1 (Type 2), BSA/AML audits</li> <li>Demonstrated history of working with a sense of purpose and urgency, and developing the same within your team</li> <li>Strong written, oral, and analytical skills and ability to effectively interact with all levels of an organization</li> <li>Ability to work independently and cross functionally with different departments</li> <li>Exceptional interpersonal, relationship management and organizational skills</li> <li>Excellent organizational skills and the ability to manage multiple commitments and lead multiple workstreams simultaneously</li> <li>Flexibility in adapting to changes in strategic direction and/or priorities</li> </ul>  <p><strong>Education and Experience</strong></p> <ul> <li>Minimum of 7+ years of experience managing compliance and risk management teams in the financial services industry, preferably with a bank, fintech, debt settlement or money services business</li> <li>Experience conducting and/or leading internal and third-party compliance audits, including SOC, BSA/AML, IT/GLBA </li> <li>History of leading or being highly involved with state and/or federal financial services audits</li> <li>Previously led and upscaled Compliance and Risk Management teams</li> <li>Proven ability to implement change and develop or maintain a compliance-led culture</li> <li>Compliance-related certifications (CRCM or similar) preferred but not required</li> </ul>

DIRECTOR, COMPLIANCE & RISK MANAGEMENT

<h2>Job Details</h2>    Job Location Global Holdings LLC - Tulsa, OK   Position Type Full Time   Education Level 4 Year Degree     Salary Range $80,000.00 - $90,000.00 Salary/year   Job Category Information Technology    <h2>Description</h2>  <p>Global is seeking a highly motivated, self-starter to take on the Documentation Specialist role. S/he will be primarily responsible for preparing internal and external documentation.</p>  <ul> <li>Management of document life cycle from creation to deactivation.</li> <li>Preparation of internal and external documents such as user guides and product overviews</li> <li>Monitor and follow up on assigned projects and documentation requests.</li> <li>Manage document library.</li> <li>Standardization of documentation and the processes required to create and manage the document library.</li> </ul>  <h2>Qualifications</h2>  <ul> <li>Expert knowledge of grammar, usage, punctuation.</li> <li>Self-motivated and able to work independently while balancing multiple projects, priorities, and meeting deadlines.</li> <li>Highly collaborative and able to effectively work across multiple roles and levels of the organization.</li> <li>Highly organized with strong written and verbal communication skills.</li> <li>Knowledge of Microsoft Word, Adobe Acrobat, Adobe InDesign, SharePoint, and Visio.</li> <li>Flow charts and process diagram is a plus.</li> <li>Proficient in proof reading and an attention to detail.</li> <li>Bachelor’s degree in English or related field or equivalent work experience in technical documentation preparation.</li> </ul>

6 Global Holdings Jobs