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<h1>Lead Principal Technical Program Manager</h1> Engineering | Seattle, United States | Remote, Remote | Full-Time <a href="https://careers-americas.icims.com/jobs/14923/lead-principal-technical-program-manager/job?mode=apply" target="_blank">Apply for this job</a> We're hiring the Lead Principal Technical Program Manager for Foundations. This is the most senior Individual Contributor TPM role at Atlassian covering wide and most foundational parts of our technical stack (Compute, Network, Data Platform, Identity, Security, Reliability, to name a few). In this role you will bring leadership necessary to transform and drive some of the most critical company-wide initiatives. In this role, you will demonstrate innovative thinking, collaborative problem-solving skills, as well as a passion for working in a highly cross-functional environment. This is a unique opportunity to influence and make some of the most critical technical decisions across the company. You will be working with world-class engineering teams and experts evolving the most foundational aspects of Atlassian's technical stack while breaking down technical barriers and strengthening existing systems. As one of the most senior members of the TPM team, you will also shape the TPM craft, which is still in a formation stage. We envision TPMs to have strong technical depth, ability to shape product strategy and drive its execution in close collaboration with stakeholders across numerous crafts and product areas. Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. <ul> <li>Analyze the current state of Foundations, business objectives, customer needs, product adoption inhibitors, industry trends, and based on these, in close collaboration with your stakeholders, define long-term strategy and roadmap for Foundations.</li> <li>Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts.</li> <li>Streamline the execution of the articulated roadmap. Evangelize adoption/usage of the platform and tools across Atlassian executives and product teams.</li> <li>While this list highlights the most common responsibilities, I want to emphasize the importance of the sense of ownership that you will have for your platforms and products, programs. This means that you will need to proactively identify any inhibitors, issues or opportunities, and proactively address them yourself or find the right owners to do so. The bottom line is that you are a true owner of your area and the buck stops with you.</li> <li>As a senior member of the Foundations org, you will be driving some of the most complex, cross-divisional projects/initiatives. This will likely include managing complex dependencies and projects with a broad scope across the company</li> </ul> <ul> <li>15+ years on software teams as TPM, Engineer, Engineering Manager or PM</li> <li>Analyzing business priorities, customer needs, industry trends and articulating a long-term roadmap for your area of responsibilities</li> <li>Translating customer and/or product requirements into technical requirements</li> <li>Influencing architecture or technical design, by leveraging subject matter expertise and technical depth that you built in your previous roles</li> <li>Driving projects spanning multiple orgs, including negotiating and reaching agreement with your partners and stakeholders, shepherding the project while identifying and mitigating risks, making trade-off decisions optimizing the outcome</li> <li>Rich experience building large-scale commercial Cloud Services and PaaS</li> </ul> Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/14923/lead-principal-technical-program-manager/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Lead Principal Technical Program Manager

<h1>Senior Principal Software Engineer - Search Platform</h1> Engineering | Remote, India | Remote, Remote | Full-Time <a href="https://careers-apac-atlassian.icims.com/jobs/13968/senior-principal-software-engineer---search-platform/job?mode=apply" target="_blank">Apply for this job</a> <h2>Working at Atlassian India</h2> Atlassian's mission "to unleash the potential of every team" is the guiding light behind what we do. We have developed well-known products such as Jira, Confluence, and Bitbucket, that fit into the fabric of teamwork across different types of teams and the processes to help every team succeed. Think <a href="https://www.atlassian.com/customers/nasa" target="_blank">NASA launching the Rover on Mars</a> or <a href="https://www.atlassian.com/customers/cochlear" target="_blank">Cochlear gifting those born deaf with the ability to hear</a>, your work directly impacts the products they use to promote humanity. Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle. We call this <a href="https://www.atlassian.com/company/careers/teamanywhere" target="_blank">TEAM anywhere</a>. <h2>Your future team: Search Platform</h2> The Search Platform team is responsible for powering all of <a href="https://www.atlassian.com/software/rovo" target="_blank">Rovo Search</a> as well as search across all Atlassian products. Our mission is to make all our customers' data across Atlassian and third-party applications searchable securely and reliably through an insanely fast, globally scalable, enterprise grade search infrastructure. In addition to <a href="https://www.atlassian.com/blog/announcements/introducing-atlassian-rovo-ai" target="_blank">unlocking enterprise knowledge</a> through natural language search, much of Rovo AI also relies on search as a core capability for secure, flexible and quick access to relevant information which is instantly kept up-to-date. As the world of AI continues to move incredibly fast, so do we with our ‘<a href="https://www.atlassian.com/company/shipit" target="_blank">ShipIt</a>’ philosophy. <h2>Your role</h2> As a Senior Principal Software Engineer in the Search Platform team, you will help envision, build and evolve a cutting-edge platform for storing, indexing and searching massive volumes of unstructured data . You will use your deep expertise in search technologies and systems to solve some of our most complex problems including infrastructure, data and architectural challenges. As a senior technical leader, you will be expected to lead other engineers to define our strategic technical direction, and to execute involved projects from design to launch. You will widely collaborate with other teams and leaders globally to influence, set expectations, gather inputs and communicate results. Your role is pivotal in identifying and driving step-change initiatives, ensuring Search and AI's transformative potential is realized across our offerings for all our customers. <h3>Responsibilities:</h3> <ul> <li>Collaborate with partner teams and internal customers to help define technical direction and OKRs for the Search Platform team.</li> <li>Collaborate with cross-functional teams to ensure seamless integration and deliver a world-class end-to-end search experience.</li> <li>Own key OKRs and end-to-end outcomes of critical projects in a microservices environment</li> <li>Champion best practices and innovative techniques for scalability, reliability, and performance optimizations.</li> <li>Own engineering and operational excellence for the health of our systems and processes. Proactively drive opportunities for continuous improvements and own key operational metrics.</li> <li>Continually drive developer productivity initiatives to ensure that we unleash the potential of our own team.</li> <li>Help hire and mentor engineers to build an open, innovative and operationally responsible culture.</li> </ul> <h2>On your first day, we’ll expect you to have</h2> <ul> <li>Strong technical expertise and 12+ years experience in designing/building enterprise grade solutions using microservices. Fluency in at least one modern object-oriented programming language (preferably Java)</li> <li>Deep knowledge and experience building large-scale, highly available distributed systems and search technologies (e.g. Lucene, Solr, OpenSearch, Vector dbs)</li> <li>Experience building and operating large scale distributed systems using cloud technologies from AWS/Azure/GCP</li> <li>Focus on business outcomes and the 80/20 rule; very high bar for output quality, but recognize the business benefit of 'ship small, ship fast and iterate’ vs ‘building for perfection’</li> <li>Passion for engineering rigor and operational excellence (design principles and patterns, unit testing, best practices for security and privacy, CI/CD etc). You will be a role model for operational responsibility and data-driven engineering rigor.</li> <li>Excellent collaboration, communication and leadership skills. Ability to get engineers to follow their lead as well as mentor/coach</li> <li>High level of energy and a desire to innovate in a large, fast-paced organization; ability to balance multiple projects under pressure</li> </ul> <h3>If you’ve got these skills, even better</h3> <ul> <li>Experience with search relevance models and ML platforms</li> <li>Significant experience in cell based architecture</li> <li>Data analysis using Spark/Databricks</li> </ul> Let’s build universal Search for all teams around the world together! <a href="https://careers-apac-atlassian.icims.com/jobs/13968/senior-principal-software-engineer---search-platform/job?mode=apply" target="_blank">Apply for this job</a>

Senior Principal Software Engineer - Search Platform

<h1>Sr. Manager, Solutions Readiness</h1> Sales | Austin, United States | Remote, Remote | San Francisco, United States | New York, United States | Full-Time <a href="https://careers-americas.icims.com/jobs/15374/sr.-manager%2c-solutions-readiness/job?mode=apply" target="_blank">Apply for this job</a> <h3>Working at Atlassian</h3> Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. <h3>Role Overview</h3> As the Sr. Manager, Solutions Readiness, you will lead the Technical Enablement Team at Atlassian, driving the development and execution of programs that empower our technical sales pros, and advance our broader field teams in the art &amp; science of solutions selling. Your leadership will ensure that our team possesses the technical expertise, skills, and resources necessary to effectively differentiate and sell Atlassian solutions. This role requires a strategic thinker with a deep understanding of the Atlassian portfolio spanning ITSM, Agile + Dev Ops, &amp; Work Management technologies and a serious passion for enabling others. <h3>In This Role You’ll:</h3> <ol> <li>Lead a Critical Team: Build best &amp; next practices within technical enablement, testing &amp; learning, then establishing common cadences to meet the advanced needs of our sellers while helping the Technical Enablement Managers grow &amp; thrive</li> <li>Establish Expertise: Cultivate and maintain a comprehensive understanding of Atlassian technologies, products, solutions, and go-to-market (GTM) strategies to lead the team effectively.</li> <li>Drive Cross-Functional Engagement: Proactively collaborate with cross-functional teams to plan and execute enablement strategies, ensuring alignment and successful implementation of scalable programs.</li> <li>Project Manage: Demonstrate strong planning, prioritization, and execution skills to manage multiple projects and anticipate potential challenges, ensuring timely delivery and follow-up.</li> <li>Collaborate with Sales Readiness: Work closely with the Sales Onboarding and Ongoing Readiness teams to ensure cohesive and comprehensive enablement initiatives.</li> <li>Metrics and Improvement: Establish benchmarks, track performance, and report on success metrics, using insights to continually refine and enhance enablement programs.</li> <li>Uphold Atlassian Values: Embody and promote Atlassian's values in all interactions and initiatives, fostering a positive and inclusive team culture.</li> </ol> On day one we'll expect you to... <ol> <li>Educational Background: Hold a Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field. A Master’s degree or MBA is advantageous.</li> <li>Experience: Have a minimum of 5+ years of experience in a technical sales, sales engineering, or sales training role within the technology space.</li> <li>Product Knowledge: Possess a strong understanding of Atlassian solutions and market trends, with hands-on experience in tools such as Jira, Confluence, Trello, and more.</li> <li>Cross-Functional Management: Demonstrate ability to manage cross-functional projects and relationships at all organizational levels without direct authority.</li> <li>Program Development: Build and manage enablement programs from business case creation to execution, including roadmaps and communication plans.</li> <li>Technical Depth: Possess the product and solution expertise required to act as a liaison between field observations and GTM strategies.</li> <li>Learning Design: Apply adult learning theory and instructional design principles to develop a world-class technical enablement program.</li> </ol> Added bonuses if you have a strong background in: <ol> <li>Solutions Selling: A background in solutions selling to Software Development or IT c-suite/SVPs/VP leadership, even better is an understanding of the ecosystem of potential integrations and partnerships we would work with</li> <li>Raising the Talent Bar: An understanding of how to continually advance the team’s organization, strategy, and tactical activities to best impact the business growth expectations</li> <li>Transformational Leadership: Successfully led diverse teams to reach challenging goals and can leverage organizational networks to get things done</li> <li>Change Management: The ability to run a team within a fast-growing organization; effectively balancing the needs of the team with the needs of the business</li> </ol> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $172,900 - $230,500 Zone B: $155,600 - $207,500 Zone C: $143,500 - $191,300 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15374/sr.-manager%2c-solutions-readiness/job?mode=apply" target="_blank">Apply for this job</a>

Sr. Manager, Solutions Readiness

<h1>Director, Sales Analytics Post Sales</h1> Analytics &amp; Data Science | San Francisco, United States | Remote, Remote | Full-Time <a href="https://careers-americas.icims.com/jobs/14858/director%2c-sales-analytics-post-sales/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. At Atlassian, we are on a mission to reinvent B2B selling. We have built a multi-billion fast-growing business by focusing relentlessly on converting free trials into happy customers. As a Director of Sales Analyst Post-Sales, you will be integral to this. You will work directly with our Field Operations teams to ensure we optimize our customer engagements. This highly visible role is a hybrid of traditional jobs in Sales operations and strategic planning. The ideal candidate should be familiar with SaaS go-to-market framework and have experience engaging with C-level executives and GMs. Do you love working with Sales teams? Are you highly analytical and can confidently lead insight generation? If so, continue reading. In this role, you’ll get to: <ul> <li>Direct a team that supports the Channel and Customer Success Organizations.. You will partner closely with multiple groups and lead your team to create best-in-class standard reporting &amp; analytics.</li> <li>Work with the global Partner &amp; Customer Success leaders to drive recommendation for improvement plans. There are multiple levers Leadership can pull. It is our job to identify the correct one.</li> <li>Participate as a critical contributor of change management and go-to-market projects. Identify root cause and execute related projects to improve team performance around key customer lifecycle and conversion metrics.</li> <li>Be the driver of planning modeling, ad-hoc analytics, and lead internal quarterly business reviews</li> </ul> On your first day, we’ll expect you to have: <ul> <li>A minimum of 3+ years of team management experience and a proven track record of managing &amp; coaching high performing teams, in a fast-changing environment and with multiple teams relying on you</li> <li>Analytics skills and the ability to mentor Manager and individuals on the best way to approach complex problems: You know what questions to ask, what the data says, and what actions to take based upon the results. </li> <li>Deft ability to communicate data into relevant insight: You know how to create compelling presentations and can lead executives through data deep-dives.</li> <li>You love partnering: You get that an organization is made up of very different parts. You are proficient in and relish influencing other teams and co-piloting cross-team initiatives.</li> <li>Process improvement know-how: Continuous improvement is in your DNA. You can enhance business processes from the diagnosis to documentation to execution.</li> <li>Ability and desire to cover the range of activities from C-level presentations to hands-on, data deep-dives.</li> <li>10-12+ years of ever-increasing responsibility in Sales Operations, Strategy, BizOps, or Analytics role within a B2B (ideally SaaS) company or in a strategy consulting environment.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $231,500 - $308,700 Zone B: $208,400 - $277,800 Zone C: $192,200 - $256,200 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/14858/director%2c-sales-analytics-post-sales/job?mode=apply" target="_blank">Apply for this job</a>

Head of Sales Analytics, Post-Sales

<h1>Manager, Account Executives - Enterprise (Southeast)</h1> Sales | Austin, United States | Remote, Remote | Full-Time <a href="https://careers-americas.icims.com/jobs/14460/manager%2c-account-executives---enterprise-%28southeast%29/job?mode=apply" target="_blank">Apply for this job</a> At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung, <a href="http://Booking.com" target="_blank">Booking.com</a> , Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth. What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products. We are looking for a Sales Leader that will oversee a team dedicated to acquiring and managing large enterprise customers. This involves the development and implementation of sales strategies customized for enterprise-level customers, fostering long-term relationships with key accounts, and achieving revenue targets. Collaborative efforts are frequently undertaken with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to refine sales procedures and elevate customer satisfaction. Additionally, you will be accountable for recruiting top sales professionals, nurturing a culture of high performance, and cultivating strong relationships with key enterprise clients. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $201k-$241k Zone B: $180k-$217k Zone C: $166k-$200k This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. <ul> <li>Leading and managing a team of enterprise sales account executives to achieve sales targets and revenue goals within the enterprise segment.</li> <li>Developing and implementing strategic sales plans and initiatives to penetrate and expand market share in the enterprise segment.</li> <li>Providing mentorship, coaching, and guidance to the sales team to help them develop their skills and achieve their individual targets.</li> <li>Setting performance goals and metrics for the sales team and monitoring their progress towards meeting these goals.</li> <li>Recruiting, hiring, and onboarding new members of the sales team as needed to support business growth objectives.</li> <li>Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction</li> <li>Analyzing sales data and market trends to identify opportunities for growth and improvement.</li> <li>Conducting regular performance evaluations and providing feedback to the sales team to drive continuous improvement.</li> <li>Managing key client relationships and participating in high-level negotiations and discussions as needed.</li> <li>Providing regular updates and reports on sales performance to senior management.</li> <li>Staying informed about industry trends, competitor activities, and market dynamics within the enterprise segment.</li> </ul> <ul> <li>8+ years experience in Sales &amp; 3+ years of management experience</li> <li>Strong a track record of success</li> <li>Experience using CRM, Pipeline Management, and Analytic tools</li> <li>Motivated and inspired to coach, enable, and mentor selling professionals</li> <li>Experience leading and coaching through value driven and solution oriented sales cycles.</li> <li>Comfortable building and managing relationships with senior stakeholders.</li> <li>Experience in consultative selling approach defining business outcome a value definition.</li> <li>You are someone who wants to challenge the traditional Sales Model and optimize sales processes.</li> <li>Motivated and inspired to coach, enable, and mentor selling professionals</li> <li>You love working in a fast-paced international environment, take the initiative to get stuff done, try new things and love sharing your findings with your team.</li> </ul> <a href="https://careers-americas.icims.com/jobs/14460/manager%2c-account-executives---enterprise-%28southeast%29/job?mode=apply" target="_blank">Apply for this job</a>

Manager, Account Executives - Enterprise (Southeast)

<h1>Global Head of Renewals</h1> Sales | San Francisco, United States | Remote, Remote | Full-Time <a href="https://careers-americas.icims.com/jobs/14886/global-head-of-renewals/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote-enabled position. To help our teams work together effectively, this role requires you to be located in PST, CST or EST timezones Your future team The Renewals team is comprised of curious, proactive, fun-loving Account Associates who are responsible for renewing Mid-Market and SMB subscriptions that include Atlassian's full suite of products and services. We look for opportunities to expand our customers' footprint at time of renewal, are experts in mitigating customer friction and overcoming objections, and have an eye for discovering new opportunities for the broader Account team. Our team drives renewal strategies that engage clients and keep the churn rates low. We uncover expansion opportunities by probing for opportunity, using data and partnering with our Customer Success Management team to understand customer’s goals. What you'll do Atlassian is looking for a new executive to join our leadership team as Head of Renewals. Reporting directly to the Global Head of Customer Success Management &amp; Renewals, you will help transform the Renewals function to align with our refreshed go-to-market strategy and build a customer transaction journey that delivers value to every Atlassian customer. With a retention target of $800M and a team of 70 reps, you and your team of segment leaders will deliver on aggressive retention and expansion targets. Atlassian is continuing to evolve our go-to-market approach to scale across our growing customer segments. To support that evolution, we are looking for an experienced Head of Renewals to lead a global team of experienced Renewal Specialists. As a third-line leader your teams are based across the globe, from Americas to Europe to the Philippines. You will report to the Global Head of Customer Success Management &amp; Renewals. This is a high-visibility, high-accountability role that is central to Atlassian’s transition from a product-led-growth company to a company led by a world class go-to-market capability. The global role requires exceptional leadership, excellence in both strategy and process, and strength in building productive cross-functional relationships. You will be an important member of the CSM &amp; Renewals leadership team, working collaboratively to define, articulate, and execute the global strategy for a redefined Customer Success vision across all post-sales functions. The Head of Renewals will be responsible for retaining some of Atlassian’s largest customers. You will help build and evolve our GTM motion, and work with many of our cross-functional teams, such as sales, account management, channel, and customer success to evolve Atlassian’s go-to-market approach. You will work together with our Sales teams to build a cohesive partnership that removes blockers, drives improved customer engagement, and accelerates growth. If you are excited by building strategy, pipeline management, forecasting accuracy, and team development, then you are a terrific fit for this role. Your background On your first day, we'll expect you to have the following: <ul> <li>10+ years of renewals/account management/sales experience</li> <li>7 years+ of management experience with experience achieving revenue goals focused on Enterprise customers with a global footprint</li> <li>Experience in coaching and developing experienced managers</li> <li>Experience leading change across a complex organization and footprint</li> <li>Experience using CRM, forecast management, and analytic tools</li> <li>Experience working in an international environment, leaning into nuances across both industry verticals and markets</li> <li>Experience leading strategic projects and problems with measurable results</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $188,800 - $251,700 Zone B: $169,900 - $226,500 Zone C: $156,700 - $208,900 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/14886/global-head-of-renewals/job?mode=apply" target="_blank">Apply for this job</a>

Global Head of Renewals

<h1>Senior Software Engineer - Media &amp; intelligence</h1> Engineering | Remote, Remote | Remote, Remote | Mountain View, United States or Remote | San Francisco, United States | Austin, United States | Washington DC, United States | Seattle, United States | Full-Time <a href="https://globalcareers-atlassian.icims.com/jobs/15198/senior-software-engineer---media-%26-intelligence/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team Loom is the video communication platform for async work that helps companies communicate better at scale. The Media &amp; Intelligence Team lives at the heart of Loom's product development, providing a set of libraries, services, platforms, and APIs used across our systems to power recording, playback, editing, and advanced AI features. We are looking for a senior software engineer to contribute to our media systems. You will report to the Senior EM of this team and collaborate with broad cross functional teams. This role can be remote or work from one of Atlassian's US offices. What you'll do <ul> <li>Build the server-side and client-side infrastructure that enables engineering teams to build world-class video messaging products.</li> <li>Design and implement media features that delight our users and differentiate Loom’s products and services from our competitors.</li> <li>Uphold a high standard of engineering excellence because the performance and reliability of media infrastructure directly impact our product experience, hence the perception of Loom’s overall brand.</li> <li>Diagnose and improve the quality of the end-to-end video experience. Optimize our media pipelines to be performant across all the platforms.</li> <li>Display strong ownership and influence over the team's roadmap.</li> </ul> Your background <ul> <li>Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).</li> <li>5+ years of professional experience in software development, with a strong emphasis on distributed systems.</li> <li>Be familiar with media processing API for MacOS (AVFoundation/VideoToolBox) and Windows (Microsoft Media Foundation)</li> <li>Know video/audio coding concepts: codecs (H264/H265, AAC), containers (TS, MP4)</li> <li>Be fluent in C++17 or newer: multithreading, real time systems, ASIO</li> <li>Know your way around ffmpeg/ffprobe: transcode to different resolutions, change formats, apply time offsets, apply filters, inspect media files</li> <li>Experience with cloud platforms (AWS, Azure, GCP) and container orchestration (Docker, Kubernetes).</li> <li>Deep understanding of backend technologies and service architectures.</li> <li>Solid understanding of database technologies and data modeling.</li> <li>Strong problem-solving skills and ability to debug complex issues in a distributed environment.</li> <li>Excellent communication skills and ability to collaborate effectively with cross-functional teams.</li> </ul> Compensation At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $Min - $TA Max ((&lt;-- Recruiter to insert)) Zone B: $Min - $TA Max ((&lt;-- Recruiter to insert)) Zone C: $Min - $TA Max ((&lt;-- Recruiter to insert)) This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. #LI-Remote Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/15198/senior-software-engineer---media-%26-intelligence/job?mode=apply" target="_blank">Apply for this job</a>

Senior Software Engineer, Loom Media & Intelligence

<h1>Manager, Account Executives - Enterprise (Southeast)</h1> Sales | San Francisco, United States | Remote, Remote | Full-Time <a href="https://careers-americas.icims.com/jobs/14459/manager%2c-account-executives---enterprise-%28southeast%29/job?mode=apply" target="_blank">Apply for this job</a> At Atlassian, we work with over 300,000 customers worldwide, including organizations like NASA, IBM, Hubspot, Samsung, <a href="http://Booking.com" target="_blank">Booking.com</a> , Heineken, IKEA, and Coca-Cola. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth. What makes us unique is our belief in our value of ‘play as a team'. We support each other, celebrate our wins together and share knowledge. Our employees work with Atlassian, not for Atlassian. There’s a strong earning potential for our sales team which is supported by the vast enterprise market awaiting our exploration, along with the consistent preference of our customers for Atlassian products. We are looking for a Sales Leader that will oversee a team dedicated to acquiring and managing large enterprise customers. This involves the development and implementation of sales strategies customized for enterprise-level customers, fostering long-term relationships with key accounts, and achieving revenue targets. Collaborative efforts are frequently undertaken with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to refine sales procedures and elevate customer satisfaction. Additionally, you will be accountable for recruiting top sales professionals, nurturing a culture of high performance, and cultivating strong relationships with key enterprise clients. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $201k-$241k Zone B: $181k-$217k Zone C: $$167k-$200k This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. What you'll do <ul> <li>Leading and managing a team of enterprise sales account executives to achieve sales targets and revenue goals within the enterprise segment.</li> <li>Developing and implementing strategic sales plans and initiatives to penetrate and expand market share in the enterprise segment.</li> <li>Providing mentorship, coaching, and guidance to the sales team to help them develop their skills and achieve their individual targets.</li> <li>Setting performance goals and metrics for the sales team and monitoring their progress towards meeting these goals.</li> <li>Recruiting, hiring, and onboarding new members of the sales team as needed to support business growth objectives.</li> <li>Collaborating with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to streamline sales processes and enhance overall customer satisfaction</li> <li>Analyzing sales data and market trends to identify opportunities for growth and improvement.</li> <li>Conducting regular performance evaluations and providing feedback to the sales team to drive continuous improvement.</li> <li>Managing key client relationships and participating in high-level negotiations and discussions as needed.</li> <li>Providing regular updates and reports on sales performance to senior management.</li> <li>Staying informed about industry trends, competitor activities, and market dynamics within the enterprise segment</li> </ul> Qualifications: <ul> <li>8+ years experience in Sales &amp; 3+ years of management experience</li> <li>Strong a track record of success</li> <li>Experience using CRM, Pipeline Management, and Analytic tools</li> <li>Motivated and inspired to coach, enable, and mentor selling professionals</li> <li>Experience leading and coaching through value driven and solution oriented sales cycles.</li> <li>Comfortable building and managing relationships with senior stakeholders.</li> <li>Experience in consultative selling approach defining business outcome a value definition.</li> <li>You are someone who wants to challenge the traditional Sales Model and optimize sales processes.</li> <li>Motivated and inspired to coach, enable, and mentor selling professionals</li> <li>You love working in a fast-paced international environment, take the initiative to get stuff done, try new things and love sharing your findings with your team.</li> </ul> <a href="https://careers-americas.icims.com/jobs/14459/manager%2c-account-executives---enterprise-%28southeast%29/job?mode=apply" target="_blank">Apply for this job</a>

Manager, Account Executives - Enterprise (Northeast)

<h1>Director, Sales Analytics Pre Sales</h1> Analytics &amp; Data Science | San Francisco, United States | Remote, Remote | Full-Time <a href="https://careers-americas.icims.com/jobs/14860/director%2c-sales-analytics-pre-sales/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. At Atlassian, we are on a mission to reinvent B2B selling. We have built a multi-billion fast-growing business by focusing relentlessly on converting free trials into happy customers. As a Director of Sales Analyst Pre-Sales, you will be integral to this. You will work directly with our Field Operations teams to ensure we optimize our customer engagements. This highly visible role is a hybrid of traditional jobs in Sales operations and strategic planning. The ideal candidate should be familiar with SaaS go-to-market framework and have experience engaging with C-level executives and GMs. Do you love working with Sales teams? Are you highly analytical and can confidently lead insight generation? If so, continue reading. In this role, you’ll get to: <ul> <li>Direct a team that supports the Core Enterprise Direct Business team and Product Overlay team. You will partner closely with multiple groups and lead your team to create best-in-class standard reporting &amp; analytics.</li> <li>Work with the global Sales leaders and your team to monitor EA sales performance efficiency and drive recommendation for improvement plans. There are multiple levers Sales Leadership can pull. It is our job to identify the correct one.</li> <li>Participate as a critical contributor of change management and go-to-market projects. Identify root cause and execute related projects to improve team performance around key customer lifecycle and conversion metrics.</li> <li>Be the driver of planning modeling, capacity planning, ad-hoc analytics, and lead internal quarterly business reviews</li> </ul> On your first day, we’ll expect you to have: <ul> <li>A minimum of 3+ years of team management experience and a proven track record of managing &amp; coaching high performing teams, in a fast-changing environment and with multiple teams relying on you</li> <li>Analytics skills and the ability to mentor Managers and individuals on the best way to approach complex problems: You know what questions to ask, what the data says, and what actions to take based upon the results. </li> <li>Deft ability to communicate data into relevant insight: You know how to create compelling presentations and can lead executives through data deep-dives.</li> <li>You love partnering: You get that an organization is made up of very different parts. You are proficient at and relish influencing other teams and co-piloting cross-team initiatives.</li> <li>Process improvement know-how: Continuous improvement is in your DNA. You can enhance business processes from the diagnosis to documentation to execution.</li> <li>Ability and desire to cover the range of activities from C-level presentations to hands-on, data deep-dives.</li> <li>10-12+ years of ever-increasing responsibility in Sales Operations, Strategy, BizOps, or Analytics role within a B2B (ideally SaaS) company or in a strategy consulting environment.</li> </ul> More about our team Welcome to the Sales Analytics team! We love solving chunky business problems. Our goal: support our business partners and use a data-driven approach to accelerate Atlassian's top line growth. We support teams across the “go-to-market” function and we are part of the broader Revenue Operations family here at Atlassian. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $231,500 - $308,700 Zone B: $208,400 - $277,800 Zone C: $192,200 - $256,200 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/14860/director%2c-sales-analytics-pre-sales/job?mode=apply" target="_blank">Apply for this job</a>

Head of Sales Analytics, Pre-Sales

<h1>Account Executive, Loom</h1> Sales | Remote, Remote | Remote, Remote | Full-Time <a href="https://globalcareers-atlassian.icims.com/jobs/15076/account-executive%2c-loom/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. <ul> <li>You are a hunter. Sourcing your own pipeline is second nature - you never wait for others to feed you</li> <li>Mastery in closing net new logos within a given territory across SMB, Mid Market, and Enterprise segments</li> <li>Research and understand your customers and prospects to gain insight into their business challenges and be solutions-oriented on how Loom can provide value</li> <li>Influence and drive the sales process while managing a multitude of stakeholders, creating executive alignment, driving mutual action plans to close, and generating quantifiable impact</li> <li>Expert on MEDDPICC and know how to run a values-driven and consultative approach with your customers</li> <li>Constantly collaborating with internal partners to move deals forward, ensure customer success, and be as forward-thinking and creative as possible when driving revenue growth</li> <li>Operate as an exemplary brand ambassador for Loom, both internally and externally</li> </ul> <ul> <li>5+ years of closing experience in Sales with a track record of over-attainment</li> <li>Proven ability to learn new technology and products</li> <li>Have clear examples of closing fast-paced and complex deals</li> <li>Artist in selling value to C-level executives, while also multi-threading with IT and business users to build groundswell</li> <li>Experience on a fast-growing sales team with a preference for hyper-growth and product-led companies. Comfortability in ambiguity</li> <li>Strong communicator, both verbal and written</li> <li>Strong problem-solving skills, the ability and desire to find solutions and build processes where none previously exists</li> <li>Thrives in a fast-paced, diverse, and highly collaborative team environment.</li> </ul> Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/15076/account-executive%2c-loom/job?mode=apply" target="_blank">Apply for this job</a>

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