Sr. Manager, Solutions Readiness

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Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Role Overview

As the Sr. Manager, Solutions Readiness, you will lead the Technical Enablement Team at Atlassian, driving the development and execution of programs that empower our technical sales pros, and advance our broader field teams in the art & science of solutions selling. Your leadership will ensure that our team possesses the technical expertise, skills, and resources necessary to effectively differentiate and sell Atlassian solutions. This role requires a strategic thinker with a deep understanding of the Atlassian portfolio spanning ITSM, Agile + Dev Ops, & Work Management technologies and a serious passion for enabling others.

In This Role You’ll:

1. Lead a Critical Team: Build best & next practices within technical enablement, testing & learning, then establishing common cadences to meet the advanced needs of our sellers while helping the Technical Enablement Managers grow & thrive

2. Establish Expertise: Cultivate and maintain a comprehensive understanding of Atlassian technologies, products, solutions, and go-to-market (GTM) strategies to lead the team effectively.

3. Drive Cross-Functional Engagement: Proactively collaborate with cross-functional teams to plan and execute enablement strategies, ensuring alignment and successful implementation of scalable programs.

4. Project Manage: Demonstrate strong planning, prioritization, and execution skills to manage multiple projects and anticipate potential challenges, ensuring timely delivery and follow-up.

5. Collaborate with Sales Readiness: Work closely with the Sales Onboarding and Ongoing Readiness teams to ensure cohesive and comprehensive enablement initiatives.

6. Metrics and Improvement: Establish benchmarks, track performance, and report on success metrics, using insights to continually refine and enhance enablement programs.

7. Uphold Atlassian Values: Embody and promote Atlassian's values in all interactions and initiatives, fostering a positive and inclusive team culture.

On day one we'll expect you to...

1. Educational Background: Hold a Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field. A Master’s degree or MBA is advantageous.

2. Experience: Have a minimum of 5+ years of experience in a technical sales, sales engineering, or sales training role within the technology space.

3. Product Knowledge: Possess a strong understanding of Atlassian solutions and market trends, with hands-on experience in tools such as Jira, Confluence, Trello, and more.

4. Cross-Functional Management: Demonstrate ability to manage cross-functional projects and relationships at all organizational levels without direct authority.

5. Program Development: Build and manage enablement programs from business case creation to execution, including roadmaps and communication plans.

6. Technical Depth: Possess the product and solution expertise required to act as a liaison between field observations and GTM strategies.

7. Learning Design: Apply adult learning theory and instructional design principles to develop a world-class technical enablement program.

Added bonuses if you have a strong background in:

1. Solutions Selling: A background in solutions selling to Software Development or IT c-suite/SVPs/VP leadership, even better is an understanding of the ecosystem of potential integrations and partnerships we would work with

2. Raising the Talent Bar: An understanding of how to continually advance the team’s organization, strategy, and tactical activities to best impact the business growth expectations

3. Transformational Leadership: Successfully led diverse teams to reach challenging goals and can leverage organizational networks to get things done

4. Change Management: The ability to run a team within a fast-growing organization; effectively balancing the needs of the team with the needs of the business

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $172,900 - $230,500

Zone B: $155,600 - $207,500

Zone C: $143,500 - $191,300

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

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