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White Cap

Sales Recruiter

Job Description:An Enterprise Account Executive Team is responsible for the revenue expansion of their accounts in the region. With identified accounts, the incumbent will ensure revenue growth, customer success and long term partnership with assigned customers. You will also work closely with and provide direction to the extended account team (solution engineers, business development reps and customer success managers), to identify the best 'plan of attack', increase efficiencies, and develop winning tactics and strategies for your accounts. being:Who you are committed to being:<ul> <li>You have extreme ownership of your business</li> <li>You are competitive with yourself, yet collaborative with other team members up, down, and across the business</li> <li>You are autonomous - you like to understand the guidelines for success,</li> <li>Partner with the business to get what you need, and then work entrepreneurially to get it done</li> <li>You are a consultative seller who is seen as a trusted advisor</li> <li>Self motivated, goal and detail oriented, persistent and dependable</li> <li>Strong verbal and written communicator, especially at the executive level</li> <li>You are hungry for feedback and coaching</li> </ul>What you’ll do:<ul> <li>Ownership of the full sales cycle from lead to close with Enterprise business customers</li> <li>Effectively build trust-based relationships with senior-level sales professionals</li> <li>Identify and understand the customer’s strategy and the related capability and skills requirements</li> <li>Help educate customers on the value of Pluralsight throughout the adoption cycle through jointly developed and agreed success criteria and provide recommendations based on customers’ business needs and usage patterns</li> <li>Develop and set a strategy aligned to the goals set that enables Pluralsight ‘s growth within existing businesses and building new business opportunities</li> </ul>Experience you’ll bring:<ul> <li>Expert on Solution-Selling, Customer-centric Selling, Strategic Selling, the Challenger sale, Business Impact Selling and/or Value Selling.</li> <li>Enterpise selling expereince</li> <li>Excellent verbal, written and presentation communication skills both with customers and within Pluralsight.</li> <li>Proven strategic negotiation and closing skills with a successful track record of navigating stakeholders within large complex organizations and internally.</li> </ul>Requirements:<ul> <li>Preferable experience selling in a SaaS organization, ideally with multi-year SaaS contracts into the C-Suite.</li> <li>The ability to travel, while not required is encouraged</li> <li>Experience managing a pipeline and closing Enterprise contracts.</li> <li>Requires a minimum of 8 years of related or equivalent experience; or 6+ years with an advanced degree.</li> </ul>Why you’ll love working here:<ul> <li>We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul>About us:Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.Physical and Mental Requirements:Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.EEOC Statement:Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.The annual base salary + variable for this role is $228,800 - $254,200 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary and variable, this role may also be eligible for benefits and bonuses.Applications must be submitted within 90 days after the initial posting date to be considered.Please be aware of recruiting scams that may impersonate Pluralsight. These unauthorized parties may use our name, logo, and employee information to solicit personal information or payments from job seekers under the guise of employment offers. Please note the following:<ul> <li>Pluralsight will only contact candidates through official channels, such as emails from the @pluralsight.com domain or direct messages via our verified profiles (e.g., LinkedIn).</li> <li>We will never request payment, banking information, or personal documents (such as your social security number or passport) as part of the application process.</li> <li>All legitimate Pluralsight job openings are posted on our <a href="https://www.pluralsight.com/careers" target="_blank">Careers page</a>, and our hiring process is outlined in detail on our <a href="https://www.pluralsight.com/careers/how-we-hire" target="_blank">How We Hire</a> page.</li> </ul>If you receive a suspicious message claiming to be from or about Pluralsight, we encourage you to contact us directly via <a href="mailto:recruiting@pluralsight.com" target="_blank">recruiting@pluralsight.com</a> to verify its authenticity.#LI-NB #LI-Remote

Pluralsight

Enterprise Account Executive

About Us: At AMETEK Power Quality Solutions (PQS), we are at the forefront of power quality solutions, safeguarding mission-critical equipment in data centers, network closets, and IT closets. Our cutting-edge products and services ensure the reliability and efficiency of our clients' IT infrastructure. Join us and be part of a team that is driving innovation and excellence in the industry! Job Summary: Are you a visionary with a passion for business development and a knack for building lasting relationships? PQS is looking for a dynamic and results-driven Business Development Manager to spearhead our growth in the data center, network closet, and IT closet sectors with power quality and uninterrupted power supply solutions which are manufactured by the Powervar brand of AMETEK. This is not just a job; it's an opportunity to shape the future of IT infrastructure and make a significant impact on our company's success. This role offers a massive opportunity to significantly grow our business and expand our market presence. The sales representative will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner who has strong negotiating skills and an ability to showcase the value we bring in a compelling way. Often tasked with giving presentations and attending networking events and trade shows, the sales representative must be both personable and professional with excellent organization and communication skills along with attention to detail and accuracy. Key Responsibilities: <ul> <li>Strategic Channel Partner Development: Identify, engage, and develop strategic channel partners to expand our market reach and drive sales growth. Design and deliver comprehensive training programs for channel partners and end users to ensure they are well-versed in PQS's products and solutions.</li> <li>Develop Key Direct End-User Relationships: Build and nurture strong relationships with key direct decision-makers at end-user organizations to secure long-term business partnerships. </li> <li>Market Research and Analysis: Conduct thorough market research to identify new business opportunities and stay updated on industry trends and competitor activities. </li> <li>Sales and Revenue Growth: Drive sales initiatives with creativity and dedication, surpassing revenue targets and expanding our market footprint. </li> <li>Customer Support: Provide exceptional support to existing clients, ensuring their needs are met and fostering long-term relationships. Travel is expected to be at least 50%.</li> <li>Reporting: Maintain accurate records of business development activities and provide insightful reports to senior management. Maintain client database (via Salesforce) and delegate time accordingly to ensure monthly objectives are met.</li> </ul> Minimum Qualifications: <ul> <li>Bachelor's degree in Engineering, Business, Marketing, or a related field</li> <li>7+ years of experience in business development</li> <li>Knowledge of data centers, network closets, and IT closets</li> <li>Customer relationship management (CRM) system experience</li> </ul> Desired Qualifications: <ul> <li>Business development experience in the IT infrastructure or data center industry with a history of strong performance</li> <li>Knowledge of competitors, plus existing relationships with channel partners and end customers </li> <li>Excellent communication, negotiation, and presentation skills </li> <li>Ability to build and maintain strong relationships with clients and partners </li> <li>Self-motivated, goal-oriented, and able to work independently </li> <li>Proficiency in Microsoft Office Suite, Power BI and CRM software (Salesforce preferred)</li> </ul> What’s in It for You: <ul> <li>Competitive compensation, holiday pay, and paid time off</li> <li>Great benefits package that includes health, vision, and dental insurance</li> <li>401(k), plus matching</li> <li>Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave</li> <li>Employee referral program</li> <li>Tuition reimbursement program</li> <li>Employee assistance program</li> <li>Make a real difference by contributing to the reliability and efficiency of mission-critical IT infrastructure.</li> <li>This role is a unique opportunity to significantly grow our business and expand our market presence, making a lasting impact on the company's success.</li> <li>Opportunities for career advancement within our business unit and across all other AMETEK business entities</li> </ul> Additional Details: Location: This position is a remote role. Up to 50% travel will be required. To learn more about our company and our job opportunities, visit us at: <a href="https://www.ametek.com/careers" target="_blank">https://www.ametek.com/careers</a> To learn more about the business unit you’ll be joining, visit us at: <a href="https://www.powervar.com/" target="_blank">https://www.powervar.com/</a>

AMETEK

Business Development Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing, and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Role will require managing a team of Treasury Sales Officers and Treasury Sales Associates based in Singapore, Malaysia, Philippines, Indonesia, and Thailand (noting the Vietnam client base is covered out of Singapore). Coverage focus is Financial Institutions and non-bank financial institutions at a time of tremendous opportunity and change. These clients are innovative, moving quickly in adopting new products, acclimating to extensive technology trends, and our team needs to provide thought leadership, client advice on tailored solutions in this changing landscape. The head of FI Sales SEA is responsible for coordinating and directing treasury management sales activities to include development of new business, expansion of existing business with strong focus on responsible growth. Unlimited client contact within the region with clients headquartered in SEA, and with those headquartered elsewhere globally with a meaningful presence in SEA. Additionally, the individual must be well versed with our Treasury Product Solutions suite to assist in the assessment of new solution sets in conjunction with the economic trends. Role reports into the Head of APAC FI Sales Additional responsibilities include: <ul> <li>Responsible for hiring best in class talent and ensuring we have a motivated and driven sales team. Responsible for development of sales strategy for FI SEA sector to maximize growth within risk parameters and optimize relationship profitability and executing upon it via the front line sales and sales support who deliver integrated treasury solutions to the Global Corporate Banking and GPS client base.</li> <li>Responsibility to closely partner with Product, Region Heads, Markets, Investment Banking, Corporate Bankers and Risk globally.</li> <li>Resource and performance management including hiring, setting team and individual goals, performance management, compensation input and other HR related matters.</li> <li>Influences the team through effective leadership that includes presenting a strategy for the team, coaching, leading through example, role model for teamwork, communication, and collaboration.</li> </ul> Required Skills: <ul> <li>15+ years of experience in serving and selling sophisticated treasury and payment solutions to FIs, Insurers, Asset Managers and other NBFI clients, with a proven track record in developing and maintaining collaborative working relationships </li> <li>Strong business, commercial and origination skills</li> <li>Strong executive presence both internally/externally. In depth knowledge of USD clearing, regulatory matters relating to the sector, Swift, Real Time Payments, blockchain alternatives and the changing landscape of global payments</li> <li>Excellent communication and writing skills</li> </ul> Desired Skills: <ul> <li>Strong risk identification and management skills</li> <li>Ability to navigate rapidly changing competitive and technological landscape</li> <li>Solid strategic thinking to create and advance global treasury solutions with clients</li> <li>Team player and ability to work in fast paced environment</li> </ul>

Bank of America

Managing Director, Head of FI Sales SEA, Global Payments Solutions

The Director of Sales for North America (NA) is responsible for leading the regional sales in driving revenue and maximizing sales volume by developing and executing strategic plans to achieve sales targets and expand our customer base. Building and maintaining strong, long-lasting customer relationships is a critical component. This role works closely with other internal departments and several external parties. What you will do: <ul> <li>Develop and implement strategic sales plans to meet business unit and division goals. Investigate and establish sales potential for specific markets and aid in development of a sales plan for the profitable penetration of the market including products, business potential, pricing, competition, logistics and channels. </li> </ul> <ul> <li>Direct sales forecasting and budgeting activities and sets goals accordingly. Recommends or approves budget and expenditures.</li> </ul> <ul> <li>Assists direct sales team with account strategies, territory planning and administrative responsibilities to grow the regional business within existing accounts and to insure a high level of customer satisfaction is maintained.</li> </ul> <ul> <li>Acts as the quoting &amp; pricing authority for OEM/distributors within company policies.</li> </ul> <ul> <li>Manage and perform sales administration relative to assigned accounts; align product pricing to applicable market levels.</li> </ul> <ul> <li>Works with regional sales team and applicable internal departments on the review of customer specifications, prints and other customer documents to develop and prepare cost estimates or projected increases in production from the customer’s use of proposed products.</li> </ul> <ul> <li>Works closely with key decision makers, such as purchasing, engineering, management, or other professional and technical personnel to value sell and drive profitable sales growth.</li> </ul> <ul> <li>Provides direction and assistance to sales team towards the successful introduction of new products and analyses of sales and marketing procedures. Works closely with Product Management and Marketing and makes recommendations for sales procedures including analyses of regional pricing vs. competition and discount policies and recommendations to increase profitability and market penetration.</li> </ul> <ul> <li>Administer existing contracts and agreements and establish others as required. Perform contractual and commercial negotiations.</li> </ul> <ul> <li>Act as a liaison with other departments to ensure that customer orders are shipped on a timely basis, correctly, and via the most economical routing consistent with the needs of the customer.</li> </ul> <ul> <li>Ensure adequate flow of information from the business to the customer.</li> </ul> <ul> <li>Represent the business at trade shows and meetings.</li> </ul> <ul> <li>Deliver sales presentations to key clients, assist with maintaining relationships, negotiations, and closing deals.</li> </ul> <ul> <li>Prepares and presents sales reports and data as required.</li> </ul> <ul> <li>Monitor and evaluate activities of competitors.</li> </ul> We are looking for: <ul> <li>Bachelor's degree (BS or BA) from four-year University; or equivalent combination of education and experience.</li> </ul> <ul> <li>Minimum 3 years’ direct leadership experience required.</li> </ul> <ul> <li>Excellent interpersonal skills required.</li> </ul> <ul> <li>Excellent working knowledge of sales and marketing principles required.</li> </ul> <ul> <li>Demonstrated track record of sales quota over-achievement. </li> </ul> <ul> <li>Experience prospecting, driving, orchestrating, and closing complex sales cycles required.</li> </ul> <ul> <li>Track record of understanding product and ideas quickly. </li> </ul> <ul> <li>Ability to travel domestically and internationally.</li> </ul>

Director of Sales, Americas

Job Summary: As Director of Sales for United Electronic Industries (UEI) you will spearhead all sales activities, driving significant business growth and market share expansion in critical verticals. You must be a visionary strategist with a deep understanding of global sales dynamics and a knack for crafting and executing powerful commercial strategies. In this pivotal role, you'll own the entire sales process, from identifying opportunities to sealing the deal. If you're passionate about making a significant impact and thrive in a fast-paced, results-driven environment, we want you on our team! This position reports to the DVP Business Manager, UEI. Responsibilities: <ul> <li> Develop and execute comprehensive sales plans to achieve long-term business growth. </li> <li> Train, mentor and set goals for the sales team to maximize performance. </li> <li> Direct sales efforts including all results for sales personnel, service, and after-sales support. </li> <li> Implement policies and procedures to optimize sales processes and outcomes. </li> <li> Manage interface between the company and our existing, new, or potential customers. </li> <li> Develop, schedule, and participate in training programs for customers or representatives as needed. Monitor content and update as required. </li> <li> Initiate and approve special engineering requests mandated by customer requirements. Manage the review and prioritizing of open sales orders. </li> <li> Leverage the CRM system to document sales processes and schedule follow-ups. </li> <li> Provide insights to engineering and management on product requirements, new product needs, and additions to the product line for new opportunities and product roadmaps. </li> <li> Lead sales account activities including actively selling UEI’s products and routinely visiting key accounts. </li> <li> Lead quarterly sales meetings for territory planning and identification of needs to promote sales success and a sense of team with a unified vision. </li> <li> Gather and analyze market data to inform sales strategies and product development. </li> <li> Forecast sales monthly. </li> <li> Routinely review and adjust business plans and identify top prospects. </li> <li> Generate leads through industry networking, asking for referrals when appropriate. </li> <li> Participate in trade shows and company seminars as required. </li> </ul> Requirements: <ul> <li> 10+ years of progressive technical sales management experience. </li> <li> Bachelor’s degree in Electrical Engineering, Computer Science, Physics or a related field. </li> <li> Experience with international sales and product development with a technical background. </li> <li> Travel up to 50% </li> </ul> Desired Qualifications: <ul> <li> Awareness of global market trends and experience developing products that meet international demands. </li> <li> Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively. </li> <li> Proven ability to develop sales strategies and effectively communicate recommendations to key leaders within the organization. </li> <li> Exceptional leadership skills with a proven track record of building and leading high-performing teams. </li> <li> Demonstrated success in executing tactical sales plans and managing budgets. </li> <li> Strong analytical skills to interpret sales data and market trends. </li> <li> Ability to drive innovation and continuous improvement in sales strategies and processes. </li> <li> Proficiency in using CRM systems and other sales-related software. </li> <li> Ability to build a solid and actionable customer understanding by mapping customer journeys and capturing their needs. </li> <li> Exceptional and creative strategic and negotiation skills. </li> <li> Results-oriented mindset and proven experience executing tactical sales plans. </li> <li> Strong networking skills with the ability to build and maintain relationships with key industry stakeholders. </li> </ul> To learn more about the business unit you'll be joining, please visit us at: United Electronic Industries <a href="http://www.ueidaq.com" target="_blank"> www.ueidaq.com</a> #LI-REMOTE

Director, Sales

About Us: Join AMETEK Power Quality Solutions, a leader in safeguarding sensitive equipment from power disruptions like spikes, blackouts, and electrical noise. As part of our team, you’ll help ensure smooth, reliable power for critical systems worldwide. This is your chance to create innovative solutions and make a real difference in keeping vital systems running strong. Job Summary: The ideal candidate for this Business Development and Account Manager role will have a high sense of urgency to create the best possible customer experience. We’re seeking a sales representative to provide our customers with power quality and uninterrupted power supply solutions which are manufactured by the Powervar brand of AMETEK. The sales representative will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals. The ideal candidate will be a quick learner who has strong negotiating skills and an ability to showcase the value we bring in a compelling way. Often tasked with giving presentations and attending networking events and trade shows, the sales representative must be both personable and professional with excellent organization and communication skills along with attention to detail and accuracy. Key Responsibilities: <ul> <li>Manage sales of products and services to large key accounts.</li> <li>Focus on client engagement of both new account opportunities and existing clients to discover, build value, and move forward with solutions which provide both client and business objective success.</li> <li>Blueprint client account structure. Maintain key relationships within departments (i.e., Executive Groups, Sales Group, Marketing Group, Service Group), as needed to ensure high client satisfaction.</li> <li>Maintain client database (via Salesforce) and delegate time accordingly to ensure monthly objectives are met. Monitor sales updates, forecasting, reports, etc.</li> <li>Participate in developing marketing strategy and tactical plans in support of achieving business plan objectives. Provide sales information to the management team. Provide analysis and marketing/training assessment needs to support Powervar sales plans.</li> <li>Prepare and execute presentations for large groups as needed.</li> <li>Coordinate engineering effort when Powervar products are required on new systems.</li> <li>Work with management team to define and execute future plans for growth including new applications, new vertical markets, and new product development plans.</li> <li>Work with internal departments (Order Entry, Service, Accounting, etc.) to ensure clients remain in good standing and are well informed. Assist with process improvement initiatives when required.</li> <li>Attend trade shows to support sales/engineering teams.</li> <li>Travel is expected to be up to 50%.</li> </ul> Minimum Qualifications: <ul> <li>Bachelor's degree</li> <li>5+ years of sales/client engagement experience</li> <li>Power and/or electrical industry experience</li> <li>Customer relationship management (CRM) system experience</li> </ul> Desired Qualifications: <ul> <li>Bachelor’s degree in a technical field</li> <li>Uninterruptible power supply (UPS) experience</li> <li>Salesforce experience</li> <li>Excellent verbal and written communication</li> <li>Strong interpersonal skills to build rapport</li> <li>Strong organizational skills</li> <li>Excel, PowerPoint, Teams, and Word knowledge</li> <li>Power BI and One Note experience</li> <li>Effective organizational and time management skills to succeed in a fast-paced environment </li> </ul> What’s in It for You: <ul> <li>Competitive compensation, holiday pay, and paid time off</li> <li>Great benefits package that includes health, vision, and dental insurance</li> <li>401(k), plus matching</li> <li>Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave</li> <li>Employee referral program</li> <li>Tuition reimbursement program</li> <li>Employee assistance program</li> <li>Exciting, fast-paced environment where you could make a true impact</li> <li>Opportunities for career advancement within our business unit and across all other AMETEK business entities</li> </ul> Additional Details: Location: This position is a remote role. Up to 50% travel will be required. To learn more about our company and our job opportunities, visit us at: <a href="https://www.ametek.com/careers" target="_blank">https://www.ametek.com/careers</a> To learn more about the business unit you’ll be joining, visit us at: <a href="https://www.powervar.com/" target="_blank">https://www.powervar.com/</a>

Business Development and Account Manager

<h2>About Great Question</h2>Great Question is on a mission to help businesses build better products by making customer research fast, easy, and scalable. We’re a Series A B2B SaaS company backed by top-tier investors and trusted by leading brands like Gusto, Miro, Brex, and Canva.Our all-in-one research platform enables teams to recruit participants, run interviews and surveys, and analyze insights — all in one place. As we enter the era of AI, we’re pioneering automated qualitative analysis to help teams turn customer feedback into actionable insights faster than ever.We’re a remote-first, customer-obsessed team committed to helping product teams deeply understand and serve their users. Learn more at<a href="https://greatquestion.co" target="_blank"> </a><a href="http://greatquestion.co" target="_blank">greatquestion.co</a>.<h2>About the Role</h2>We’re looking for a North America-based Director of Customer Success to lead our post-sale strategy and execution — driving revenue growth, building scalable systems, and guiding our CS team through a new phase of growth.Customer Success is a core pillar of our GTM strategy and essential to achieving our ARR goals. You’ll own the customer lifecycle from onboarding through renewal and expansion, transforming it into a repeatable, measurable engine for Net Dollar Retention (NDR).<h2>What You’ll Do</h2><h3>📍 Commercial Leadership</h3><ul> <li>Own ambitious Net Dollar Retention goals across all segments.</li> <li>Define and execute a segmented NDR strategy (e.g., 120% Enterprise, 110% Self-Serve).</li> <li>Be accountable for renewals, expansion, and churn.</li> <li>Identify and grow new revenue streams, including professional services.</li> <li>Build forecasting, pacing, and attribution models to track revenue impact.</li> </ul><h3>🔁 Customer Lifecycle &amp; Experience</h3><ul> <li>Design and scale repeatable onboarding, adoption, expansion, and renewal playbooks.</li> <li>Identify success patterns among high-performing accounts and standardize those motions.</li> <li>Operationalize usage signals, customer health scores, and churn/risk alerts.</li> </ul><h3>🤝 Cross-Functional Collaboration</h3><ul> <li>Partner with Sales, Product, Marketing, and Ops to build an aligned GTM strategy.</li> <li>Integrate CS into our PLG motion (e.g., in-app success triggers, lifecycle comms).</li> <li>Support adoption of usage-based pricing through training and enablement.</li> </ul><h3>👥 Team Leadership</h3><ul> <li>Hire, coach, and manage a high-performing CS team.</li> <li>Define clear ownership across renewals, expansion, and product adoption.</li> <li>Launch scaled initiatives like champion programs and strategic customer visits.</li> <li>Drive performance through accountability, goal-setting, and feedback.</li> </ul><h2>About You</h2><ul> <li>Proven success leading CS teams in high-growth B2B SaaS environments, ideally having scaled from Series A to Series B/C and beyond</li> <li>Experience serving enterprise customers and ideally managing both enterprise and scaled CS motions.</li> <li>Demonstrated commercial acumen: achieved or exceeded quotas, driven upsells, opened new revenue streams.</li> <li>Systems thinker with strong process-building and performance tracking abilities.</li> <li>Empathetic, high-clarity people leader experienced in hiring, coaching, and managing performance.</li> <li>Cross-functional collaborator who aligns CS tightly with GTM partners.</li> <li>Passionate about the opportunity around AI</li> </ul><h2>Success in First 6–12 Months</h2><ul> <li>Achieving QoQ revenue targets</li> <li>Segmented NDR strategy implemented and tracking to 115%+.</li> <li>Expansion ownership between CS and Sales clearly defined and smoothly operating.</li> <li>Revenue attribution for CS is live, with CSMs confidently executing and hitting quota.</li> </ul><h2>Benefits</h2><ul> <li>Competitive salary and benefits package.</li> <li>Opportunity to work on challenging and impactful projects.</li> <li>Be part of a passionate and supportive team. </li> <li>Make a real difference in the world of customer feedback.</li> </ul><h2>Hiring Process</h2>We endeavor to deliver a great candidate experience, including notifications of your status in the hiring process throughout.The hiring process includes the following steps and typically happens across 2-4 weeks from first interview:<ol> <li>Initial phone screens for shortlisted candidates.</li> <li>Interview with Co-Founder &amp; CEO, Ned Dwyer.</li> <li>Cross-functional collaboration interview with our VP of Sales.</li> <li>Collaboration interview with a member of Customer Success.</li> <li>A take-home assignment and synchronous review.</li> <li>Final leadership interview.</li> <li>Reference checks with a past manager, and if relevant, a person you have managed.</li> </ol>Note - Each interview is sequential, so you’ll only move to the next round if you pass the previous one. After each interview, we’ll aim to notify you if you’re progressing within 3 days of your interview taking place.<h2>How to Apply</h2>If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you! Please submit your resume, making sure it’s a concise representation of your previous work experience. Note, we will only ever contact you over email using a <a href="http://greatquestion.co" target="_blank">greatquestion.co</a> email address.

Great Question

Director of Customer Success

Job TitleSourcing ManagerJob Description SummaryThis position leads and manages the strategic sourcing, contract administration, vendor relationship management and overall operations for all Under the direction of the Sr. Sourcing Manager, this role leads and manages the strategic sourcing, contract administration, supplier relationship management, and overall operations for all Procurement activities across the portfolio of sites on a Client account. This position is highly visible to internal &amp; external stakeholders and will be client-facing.Job DescriptionOur Core Values <ul> <li>Driven: We celebrate determination in pursuit of excellence.</li> <li>Resilient: We navigate uncertainty with courage and adapt to deliver impactful outcomes.</li> <li>Inclusive: We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions.</li> <li>Visionary: Our continuous quest for improvement is guided by our desire to design a better future.</li> <li>Entrepreneurial: We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.</li> </ul>Responsibilities <ul> <li>Manage all aspects of the Procurement relationship with Client, Account Management Team, Vendors, C&amp;W Corporate, and other key stakeholders.</li> <li>Responsible for high and low-range supplier consolidation and supplier diversity efforts.</li> <li>Implement programs, facilitate supplier audits &amp; QBRs, and initiatives to ensure the achievement of all goals, metrics, and KPIs are met.</li> <li>Analyze account-wide spend, benchmarking, vendors, operations, and processes to consistently identify opportunities for value creation. Identify cost-saving opportunities and optimize procurement strategies.</li> <li>Develop and facilitate various complexity eRFPs, analyze responses, negotiate, and use other techniques as required to obtain the expected results.</li> <li>Interprets contracts, SOW coordination, negotiates with vendors, and ensures appropriate contractual records retention plans are in place on the account. </li> <li>Advise management regarding contractual rights, COI escalations, obligations, and other contractual matters, such as effective use of resources and legal issues.</li> <li>Manage the development, installation, and maintenance of tracking &amp; reporting mechanisms that yield the appropriate outputs and conform to requested forms and frequencies.</li> <li>Maintain organized records to ensure any implemented system of checks and balances is being continually met for service contracts and additional compliance items.</li> <li> Employ C&amp;W best practices, policies, processes, tools, and templates to include both C&amp;W corporate and Client account specifications, as well as engaging with Category Managers and preferred suppliers in the execution of Procurement responsibilities. </li> <li>Participate at an appropriate level &amp; frequency in all meetings and exhibit client presentation delivery expertise.</li> <li>Generate and distribute all necessary and requested reports.</li> <li>Maintain good business practices</li> <li>Resolve issues from the client with respect to supplier performance and quality</li> <li>Exhibit people management expertise by overseeing all aspects of personnel and roles with a direct reporting relationship. </li> <li>Perform other miscellaneous related duties as assigned</li> </ul>Job Requirements and Qualifications<ul> <li>Bachelor’s degree in business or a related field is required. MBA or related Master's Degree preferred.</li> <li>7+ years’ experience in Procurement/Strategic Sourcing, ideally in Facility services, or related discipline. </li> </ul>Targeted Competencies<ul> <li>Understanding of the Strategic Sourcing processes and demonstrated proficiency with e-tools such as e-RFPs, reverse auctions, e-catalogs, and contract management systems</li> <li>Must possess legal knowledge, the ability to prepare/negotiate agreements &amp; amendments, and the ability to explain to clients the specifics of the contracts.</li> <li>Must possess analytical and quantitative skills with ability to analyze and interpret information, data, and related documentation.</li> <li>Ability to communicate effectively with all levels of management</li> <li>Self-motivated and work independently to find solutions</li> </ul>WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.AAP/EEO STATEMENTC&amp;W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&amp;W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.OTHER DUTIESThis job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $97,750.00 - $115,000.00Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

Sourcing Manager

At Marqeta we’ve built an innovative platform that is a leader in the fintech space. We are redefining what is capable within financial services and are at the vanguard of embedded finance. We are looking to accelerate our growth by adding teammates who have the right qualifications and drive to meet the needs of our current customers and drive the next stage of our expansion! As a Key Account Manager at Marqeta, you will manage strategic accounts, focusing on relationship-building, revenue growth, and addressing customer needs through insightful solutions and data-driven strategies. You will collaborate with cross-functional teams to provide exceptional client service, uncover revenue-generating opportunities, and deliver workable solutions to your customers. This position requires a proactive, resourceful team player who has the ability to take ownership of projects, collaborate with cross-functional teams, and to see those initiatives to completion while streamlining processes and allowing our team to scale the growth of our business. No day is the same in this role, as this role is key to working across our partners, customers, and organization to drive innovation in the industry. We work <a href="https://www.marqeta.com/blog/2022/05/10/flexible-first" target="_blank">Flexible First</a>. This role can be performed remotely anywhere within the United States or from our Oakland office. We’d love for you to join us! The Impact You'll Have This role performs a wide range of activities, including maintaining and growing revenue by identifying new upsell and cross-sell opportunities, in addition to: <ul> <li>Collaborate with AE partners to drive all aspects of a customer growth and retention strategy, including: </li> <li>Day-to-day management of customer portfolio.</li> <li>Ensure partnership and programs are running smoothly and successfully.</li> <li>Be a trusted leader to the customer and help them navigate the payments landscape.</li> <li>Create monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information pertinent to the Revenue &amp; Go To Market team.</li> <li>Add strategic value to the team by identifying opportunities to drive business and process improvements.</li> <li>Develop and deliver high-impact presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.).</li> <li>Perform in-depth analysis to identify macro, business, technology, and pipeline trends for key customers.</li> </ul> Who You Are <ul> <li>Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; </li> <li> Organization Master: Staying on top of all matters in-flight by documenting, tracking, and supporting the daily functioning and operations of customer programs. Attention to detail and professionalism is key in all communications.</li> <li> Self-Starter: You don’t sit around and wait for things to happen. You’re aggressive about getting the necessary tasks done while also anticipating needs before they arise.</li> <li> Curious: Your passion for knowledge and learning drives you to constantly dig deeper to understand your customers, Marqeta, our technology, and the payments industry. Come to the table with potential solutions rather than problems. </li> <li> Strategic Connector: Build relationships and navigate internal teams in order to get answers, drive progress, and create solutions in a timely manner.</li> <li> FinTech Fascination: You want to develop a deep knowledge of disruption in the payments space while working with the top innovators in the space. Strong skill-set working with Microsoft Excel and Google Sheets (pivot tables, VLOOKUPs, IF statements, SUMIFs, etc.).</li> </ul> Typical Process <ul> <li>Application submission</li> <li>Recruiter phone call</li> <li>Hiring manager video call</li> <li>Virtual “Onsite” consisting of 4-5, 45 min calls</li> <li>Pitch (panel interview), 45 min</li> <li>Offer!</li> </ul> Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National: A baseline tier that applies to most of the geographic territory of the United States. Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit <a href="https://www.marqeta.com/company/salaryzones" target="_blank">this page</a> or consult with a Recruiter to determine which tier would be applicable to you. Within our Revenue organization at Marqeta, On Target Earnings (OTE) is composed of a mix between annual salary and variable compensation, which is earned based on your individual performance and that of your immediate team. When determining an OTE figure we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire OTE range for this position is: <ul> <li>National: $151,875 - $202,500</li> <li>Premium: $160,313 - $213,750</li> <li>Premium Plus: $168,750 - $225,000</li> </ul> We also believe in recognizing the contributions of our people. Along with monetary compensation, Marqeta offers <ul> <li>Multiple health insurance options</li> <li>Flexible time off – take what you need</li> <li>Retirement savings program with company contribution and after tax contributions</li> <li>Equity in a publicly-traded company and an Employee Stock Purchase Program</li> <li>Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave</li> <li>Free therapy sessions, financial and professional coaching, and legal advice</li> <li>Monthly stipend to support our remote work model</li> <li>Annual “development dollars” to support our people growth and development</li> </ul> <h4>About Marqeta</h4> Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. <h4>Marqeta’s Values</h4> – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is proud to be an equal opportunity employer that gives consideration to all qualified applicants regardless of race, ancestry, national origin, color, Indigenous, citizenship, religion/creed, sex, sexual orientation, gender identity, gender expression marital status, family status, disability, veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by applicable law. Our dedication to diversity and inclusion extends beyond the categories above. Review Marqeta’s<a href="https://investors.marqeta.com/esg" target="_blank"> ESG Report</a> to see that dedication in action. Fostering an environment where everyone feels valued and respected creates a stronger and more innovative team at Marqeta. We celebrate the unique contributions of each individual and empower all members of our organization. Join us in building a company where diversity thrives and everyone can be their authentic selves. If you require reasonable accommodation for the application process and beyond (including due to a disability), please submit<a href="https://forms.gle/Nx79JaH22WR94nBh7" target="_blank"> this form</a> and we will be more than happy to assist you. Marqeta will make reasonable accommodations for candidates when needed in accordance with applicable law. The<a href="https://www.marqeta.com/company/applicant" target="_blank"> Applicant and Candidate Privacy Notice</a> applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.

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