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Job Description:The Product Operations Analyst plays a critical role in enhancing product performance and customer satisfaction. This position is responsible for facilitating the voice of the customer by triaging feedback and leveraging insights to inform and drive product strategy. The analyst will also focus on tool enablement to optimize workflows, ensuring that teams have the resources they need for efficiency. Additionally, the role involves building and implementing new processes across the organization to streamline operations and enhance overall product delivery. The ideal candidate is a proactive problem-solver with strong analytical skills and a passion for driving continuous improvement in product operations.Who you’re committed to being:<ul> <li>You enjoy learning and are open to new ways of doing things.</li> <li>You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.</li> <li>When communicating you are self-aware, insightful, and proactive.</li> <li>You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.</li> <li>You believe in continuous improvement and request frequent feedback from others.</li> </ul>What you’ll do:<ul> <li>Triage customer feedback to inform product strategy and enhancements.</li> <li>Enable and optimize tools and resources to improve team efficiency.</li> <li>Develop and implement standardized processes across the organization.</li> <li>Collaborate with cross-functional teams to identify and resolve operational challenges.</li> <li>Monitor key performance metrics to drive data-driven decisions and improvements.</li> </ul>Experience you’ll bring:<ul> <li>A strong understanding of process improvement</li> <li>2+ years of prior experience working in a product organization</li> <li>Analytical background preferred</li> </ul>Requirements:<ul> <li>Experience leading challenging org wide initiatives that require a high degree of critical thinking</li> <li>Strong ability to navigate ambiguity</li> <li>Experience with critiquing, improving, and implementing complex processes</li> <li>Requires a minimum of 2 years of related or equivalent experience; or 1+ years with an advanced degree.</li> </ul>Travel Requirements:While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.Why you’ll love working here:<ul> <li>We’re remote- and hybrid-friendly</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul>About us:We’re Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud products, teams can develop critical skills, improve processes and gain data-driven insights.Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.Physical and Mental Requirements:Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.EEOC StatementBring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.Non-Commission Roles- The annual US base salary range for this role is $69,300 - $85,500 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses.Applications must be submitted within 90 days after the initial posting date to be considered. #LI-JM2

Pluralsight

Product Operations Analyst

<a href="#">Apply</a> Description JOB TITLE: Healthy Living Coordinator REPORTS TO: Executive Director FLSA TYPE: Non-Exempt, Hourly JOB PURPOSE: The Healthy Living Coordinator shall be responsible for representing and promoting the mission and benefits of the YMCA of Greater Tulsa by working closely with assigned Director to develop operational objectives and innovative approaches for membership and program growth and retention through program development related to Healthy Living. The coordinator will lead all day-to-day functions of the Health &amp; Wellness Department and related facility management. This person will give leadership in these areas and be responsible for the planning, coordination, and administration efforts to ensure consistent, superior service procedures to maximize member enrollment and program participation. They will build and maintain relationships with area companies and organizations to increase association membership. This includes working public and private events, and other times as needed or directed by the business needs and expectations.? ESSENTIAL FUNCTIONS (not a complete list): <ul> <li>Work with assigned Director on budgeting for all areas of responsibility fitness floor, group exercise, &amp; personal training programs. </li> <li>Ensure growth of group exercise programs, water exercise programs and other fitness related programming. </li> <li>Work with assigned Director to research and maintain cutting edge fitness and wellness classes and programs </li> <li>Recruit, develop and lead wellness staff. </li> <li>Distribute wellness information including scheduling. </li> <li>Assist with promotions for fitness including flyers, newsletter, news releases, advertisements, etc. </li> <li>Responsible for all communication coming from fitness to the branch.? </li> <li>Seek out, represent, and promote the mission of the YMCA at a variety of functions, including but not limited to employee health and benefit fairs and community events, including some evening and/or weekend activities. </li> <li>Reach annual goals for continuous improvement of both quality and quantity of areas of supervision. </li> <li>Engage in active listening with prospects and existing contacts to build relationships, understand organizational goals and interests, and take the initiative to ensure they have a positive experience. </li> <li>Help prospects and members experience the YMCA by introducing them to other group membership participants, YMCA staff and members. By creating these interactions, we will demonstrate that the YMCA is a place where we take the time to connect, communicate and engage in respectful and friendly relationships. Develop new opportunities for participants to interact with one another. Be a “Relationship Builder” for the YMCA. </li> <li>Provide accurate information about membership and programs. </li> </ul> Requirements Required: <ul> <li>Must be 18 years old</li> <li>High school diploma or GED</li> <li>Associate’s Degree or 2 years experience in related field </li> <li>Personal Training Certification and/or 2 years work experience in related field </li> <li>Excellent communication skills </li> <li>Interpersonal &amp; coaching skills </li> <li>CPR/First Aid/AED/Oxygen Administration (will provide upon employment) </li> </ul> Preferred: <ul> <li>Supervisory Experience </li> <li>YMCA work experience </li> <li>Ability to build strong relationships, inspire confidence, and work effectively with a wide variety of stakeholders </li> <li>Understands the YMCA Mission and purpose as a cause-driven movement </li> <li>Demonstrated competencies in the areas of staff development, relationship building skills, conflict resolution, and resource development </li> <li>Knowledge of fitness trends in the health and wellness community </li> <li>Bachelor’s Degree (BA/BS) </li> </ul> Salary Description $14.00- $15.00

YMCA

Membership Coordinator

See yourself at Twilio. Join the team as our next DEI Program Manager, Senior Manager on Twilio’s Diversity Equity and Inclusion team. Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. About the job This position is needed to drive diversity, equity, and inclusion (DEI) programs and initiatives. This role will be responsible for planning, execution, and evaluation of DEI initiatives to create an environment of inclusion at Twilio. The DEI Program Lead will collaborate with cross-functional teams, senior leadership, and external partners to implement impactful programs and initiatives that drive environmental change and foster inclusion. The ideal candidate is an utility player with extensive experience in program management, deep knowledge of DEI best practices, and a proven track record in driving organizational change. Responsibilities In this role, you will: Program Management: <ul> <li>Lead the planning, implementation, and management of DEI programs and initiatives across Twilio.</li> <li>Establish project plans, timelines, and budgets, ensuring successful delivery of program objectives.</li> <li>Coordinate and collaborate with cross-functional teams and stakeholders to ensure end to end alignment and engagement.</li> </ul> Stakeholder Engagement: <ul> <li>Engage with senior leadership, XFN partners, and employee resource groups to foster buy-in, support, and commitment to DEI initiatives.</li> <li>Act as a trusted advisor and subject matter expert, providing guidance and recommendations on DEI-related matters to stakeholders at all levels.</li> <li>Build strong relationships with external partners, community organizations, and industry leaders to enhance the organization's DEI efforts.</li> </ul> Training and Education: <ul> <li>Develop and deliver DEI training programs and educational initiatives to increase awareness, knowledge, and skills related to diversity and inclusion.</li> <li>Collaborate with internal stakeholders to incorporate DEI principles into talent development and leadership programs.</li> </ul> Data Analysis and Reporting: <ul> <li>Collect and analyze DEI data, including diversity metrics, employee feedback, and program evaluation results.</li> <li>Prepare regular reports and presentations on DEI progress, trends, and outcomes for senior leadership and board-level stakeholders.</li> <li>Use data insights to drive data-driven decision-making and identify areas for improvement and innovation.</li> </ul> Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>Minimum of 6 years of experience in DEI, program management, or related roles.</li> <li>Strong project management skills, with the ability to prioritize, plan, and execute multiple initiatives simultaneously.</li> <li>Deep knowledge and expertise in DEI principles, best practices, and legal requirements.</li> <li>Proven track record in leading and managing complex DEI programs and initiatives.</li> <li>Strong analytical and problem-solving abilities, with proficiency in data analysis and reporting.</li> </ul> <ul> <li>Demonstrated leadership skills, with the ability to drive change and build consensus across diverse teams.</li> <li>Experience working independently and as part of a team. Will take the initiative to drive projects forward even under ambiguous circumstances.</li> </ul> Desired: <ul> <li>Bachelor's degree in a relevant field , Advanced degree preferred</li> <li>Familiarity with large scale global solutions</li> <li>Collaborative mindset, with experience working effectively in a matrixed organization.</li> <li>Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.</li> <li>Excellent written and verbal communication skills.</li> </ul> Location This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. What we offer There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. *Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado or Washington D.C.: $112,320.00- $140,400</li> <li>Based in New York, Washington State or California (outside the San Francisco Bay Area): $118,960.00-$148,700.00</li> <li>Based in the San Francisco Bay area, California: $132,160.00-$165,200.00</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Applications for this role are intended to be accepted until 12/20/24 but may change based on business needs. Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodation@twilio.com</a>.

Twilio

Senior Program Manager, DEI

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> As a regulated business, our second line of defense team plays a critical role in ensuring Stripe is effectively trained and aware of our top risks and regulatory obligations. In this role, you will help to ensure that Stripe continues to promote a culture of risk and compliance. You will play a key role in the development and evolution of Stripe’s risk and regulatory compliance programs. <h2 id="what-youll-do">What you’ll do</h2> As a Program Manager in the Compliance Program Oversight Office, you will serve as the primary second line of defense resource for information and activities for Global Regulatory Compliance and ERM. You will be responsible for building the strategic resource hub and process methodology that enables effective engagement between Stripe and our global financial partners and regulators. You will take the lead in coordinating partners' strategic information needs from Stripe, including formal audits, requests for information, and other ad hoc risk inquiries that fall outside the scope of standard partner reporting. Given Stripe’s global presence, your role will involve designing and implementing scalable information solutions and communication strategies to address market and partner-specific needs. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Drive strategic risk and compliance programs and support initiatives that span the enterprise or cross functional teams, including but not limited to maturation of risk programs across 1st and 2nd Line of Defense </li> <li>Provide end-to-end ownership of high impact partner audits, including both content and DRI preparation </li> <li>Advise, influence, and challenge the accountable LOB in preparation for, and engagement in, audits and exams; assist in addressing deficiencies and help prepare responses </li> <li>Create and maintain resources and processes, often drawing from disparate teams, to ensure efficient, timely, effective and cohesive response from the company </li> <li>Maintain tight coordination with cross-functional stakeholders who participate in audit delivery, ensuring alignment with our overall approach </li> <li>Maintain thorough and accurate records of exams in progress, recurring meetings, and reporting provided to regulators </li> <li>Manage and modify long- and short-term project management plans, including setting targets for milestones and adhering to deadlines </li> <li>Lead and liaise with cross-functional teams such as Marketing, Risk Management, Operations, and Legal to ensure alignment with compliance requirements; delegating and overseeing assigned tasks on the underlying project(s) </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>5+ years of experience in business process analysis, strategy and operations, consulting, and/or program management </li> <li>The ability to represent Stripe at the risk practitioner level with a wide range of financial partners and other outside stakeholder groups </li> <li>Ability to set and deliver against ambitious roadmaps in one or more core risk disciplines </li> <li>Successful track record of working collaboratively and cross-functionally to solve complex risk problems </li> <li>Strong stakeholder management, including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders </li> <li>Ability to distill complex, ambiguous risk and policy problems into clear, concise, and reliable guidance for internal stakeholders and Stripe users </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience with data querying languages (e.g., SQL) and proficiency in quantitative analysis geared towards drawing actionable insights from complex datasets </li> <li>Experience digging in to understand network and financial partner rules and regulations </li> <li>Experience overseeing execution and delivery of highly-strategic programs; proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines </li> </ul> A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $117,100 - $175,600. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Remote locations Remote in United States Team Legal Job type Full time <a href="#">Apply for this role </a>

Stripe

Compliance Program Manager

CommunityCare

Project Management Operations - Project Manager 141-2004

What you can expectThe Events Consultant will join our existing team, to help manage and support the growing demand for Online Event Support. This role will also support public and private training on all of Zoom’s services.About the TeamThis role is part of the Professional Services Organization who are responsible for consultation and deployment of events across Zoom Meetings, Webinars, Sessions and Events. Zoom is a leading provider of video communication and collaboration solutions, dedicated to connecting people through seamless and innovative technology. Our objective is to empower individuals and organizations to achieve more through effective communication and collaborationResponsibilities<ul> <li>Covering all duties of the Event Services Program: discovery calls, fielding and scheduling requests, managing pricing, conducting events to include troubleshooting during these events.</li> <li>Providing high-touch technical troubleshooting / support and project management for customer online events (remotely and on site).</li> <li>Distributing resources accordingly to support online events.</li> <li>Being self-motivated, highly detail oriented and have expert communications and soft skills.</li> <li>Working collaboratively in a fast moving, high growth software company where change is a constant</li> </ul>What we’re looking for<ul> <li>Have experience with Project Management and/or Hybrid or Virtual Event Management.</li> <li>Have experience troubleshooting computer hardware or software; can be Audio Visual (AV) and telephony hardware.</li> <li>Have exceptional communication skills including clear and concise writing, an engaging presentation style, and group facilitation skills.</li> <li>Have leadership and teamwork skills, with a demonstrated ability to collaborate across teams and roles.</li> <li>Have experience working cross-functionally, especially with internal clients or subject matter experts</li> </ul>Salary Range or On Target Earnings:Minimum:$65 200,00Maximum:$158 900,00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:11/26/24Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment​ We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

Events Consultant

What you can expect Zoom is looking for a Pre-hire Operations Specialist to join our Talent Acquisition Operations &amp; Enablement team. You will be responsible for partnering with recruiters to provide a positive pre-hire experience for our candidates. This role reports to the Head of Global TA Operations &amp; Enablement.This role requires someone with prior experience of generating offers / Employment Agreements from Workday. About the Team Our organization delivers on initiatives that contribute to the success and delivery against TA’s recruiting strategy and vision. The core functions of our TA Operations organization include: tool support, training, resource management, interview scheduling, offer generation, background check processing, and pre-hire support.Responsibilities: <ul><li>Generating offers and employment agreements via Workday, within established SLAs, ensuring all offer details are incorporated as provided by the Recruiter</li></ul> <ul><li>Evangelizing our value of care to incoming Zoomies by answering questions and providing technical and general support throughout the pre-boarding process</li></ul> <ul><li>Providing consistent and effective communication regarding candidate status to Talent partners</li></ul> <ul><li>Initiating and adjudicating background checks globally</li></ul> <ul> <li>Leading team engagement and training, enabling adoption of new tools and processes</li> <li>Partnering with our Workday Recruiting team to solution technical candidate issues</li> <li>Responding to and resolving tickets within established SLAs; process requests related to start date changes and hire rescinds</li> </ul> What we’re looking for<ul> <li>Able to be flexible with working hours, ideally overlapping with Eastern Time (ET)</li> <li>2+ years of experience in recruiting and/or recruiting operations at a fast-growing technology company</li> <li>Have a proficient systems knowledge and ability to learn systems and processes quickly</li> <li>Experience with Workday Recruiting &amp; ServiceNow</li> <li>Have the ability to prioritize work and handle multiple projects simultaneously</li> <li>Have a customer service orientation with a desire to go above and beyond</li> <li>Have a creative, open mind, flexibility in a rapidly changing environment</li> <li>Experience with Asana and Jira would be useful</li> <li>Have effective written and verbal communication skills</li> </ul>Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment​ We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Pre-hire Operations Specialist

<h3>See yourself at Twilio</h3> Join the team as Twilio’s next Co-Sell Partner Program Manager! <h3>Who we are </h3> At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. <h3> About the job </h3> We are seeking an experienced and driven Partner Program Manager to lead and scale critical aspects of our partner program for our Systems Integrators (SIs), Independent Software Vendors (ISVs), Resell, and Technology partners.. This role requires expertise in partner management, program development, and operational execution. The ideal candidate will focus on designing, implementing, and optimizing partner-focused initiatives, including co-sell strategies, lead passing programs, Crossbeam platform ownership. You will play a key role in enhancing our partner ecosystem by enabling strategic collaboration, ensuring effective program delivery, and driving measurable impact for both the company and our partners. <h3>Responsibilities</h3> In this role, you’ll: Co-Sell Program Development and Management <ul> <li>Design and oversee co-sell programs to maximize shared revenue opportunities with ISV partners, ensuring programs are both scalable and flexible to meet diverse customer needs across verticals and regions</li> <li>Track, analyze, and optimize co-sell performance metrics to ensure alignment with company goals.</li> <li>Collaborate with product, sales, marketing, and partner teams to enable the salesforce on co-sell initiatives, ensuring they have the tools and resources needed for success.</li> </ul> Lead Passing Program <ul> <li>Develop a structured, transparent lead passing framework that ensures seamless communication and collaboration between partners and internal sales teams.</li> <li>Establish KPIs to track the performance and ROI of co-sell efforts. Analyze program results and make data-driven recommendations to improve and scale future initiatives.</li> <li>Ensure partners are equipped with resources and tools to effectively participate in the program.</li> </ul> Crossbeam Implementation and Ownership <ul> <li>Lead the setup, integration, and ongoing management of Crossbeam to enable efficient data sharing and partner collaboration.</li> <li>Educate partners and internal stakeholders on Crossbeam best practices and usage.</li> <li>Regularly assess the platform’s performance and implement enhancements as needed.</li> </ul> Cross-Functional Collaboration <ul> <li>Act as the primary point of contact for partner-related initiatives across sales, marketing, product, and operations teams.</li> <li>Develop and deliver training and enablement materials to support partner success.</li> <li>Foster strong relationships with partners to understand their needs and align on joint business goals.</li> </ul> Data and Performance Analysis <ul> <li>Establish KPIs and benchmarks to measure the success of partner programs.</li> <li>Generate regular reports and dashboards to share program outcomes with stakeholders.</li> <li>Leverage insights to continuously refine and improve partner programs.</li> </ul> <h3>Qualifications </h3> Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! <h4>Required: </h4> <ul> <li>Bachelor’s degree in Business Administration, Marketing, or a related field; MBA is a plus.</li> <li>5+ years of experience in program management with a partner/channel focus, or related roles.</li> <li>Proven track record of managing co-sell, lead passing, and/or resell programs.</li> <li>Hands-on experience with Crossbeam or similar partner collaboration tools is highly preferred.</li> </ul> <h4>Desired:</h4> <ul> <li>MBA or advanced degree in a related field is a plus.</li> <li>Experience supporting or scaling resell program frameworks.</li> <li>Proven ability to manage and scale programs for global partner ecosystems.</li> <li>Familiarity with Impartner, SFDC &amp; Crossbeam.</li> </ul> <h3> Location </h3> This role will be remote, but is not eligible to be hired in CA, CT, J, NY, PA, WA. <h3>Travel </h3> We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. <h3>What We Offer</h3> There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. <h3>Twilio thinks big. Do you?</h3> We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. <h3>Compensation</h3> The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado or Washington D.C. : $112,320 - $140,400.</li> <li>Based in New York, Washington State, or California (outside of the San Francisco Bay area): $118,960 - $148,700.</li> <li>Based in the San Francisco Bay area, California: $132,160 - $165,200.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role will be accepted until December 4th, 2024. Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodation@twilio.com</a>.

Co-Sell Partner Program Manager

Capital One

Work From Home Voluntary Repo Sr. Ops Coordinator

Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 45 countries, Addepar’s platform aggregates portfolio, market and client data for over $6 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh and Pune. The Role As the Regional People Operations Manager for the Americas, you will lead and manage People Operations in the Americas region for a rapidly growing, high-impact organization. This role requires strategic thinking, operational excellence, and a hands-on approach to problem-solving. You will oversee compliance, employee lifecycle processes, policy management, and more, while managing a team that delivers exceptional service to Addepeeps. You’ll collaborate with cross-functional partners, support global expansion, and drive efforts to balance processes across the global People Operations organization, ensuring operational efficiencies in a high-growth environment. Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $106,000 - $133,000 (base salary) + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits. What You'll Do Core People Operations <ul> <li>Lead the People Operations function for the Americas region, managing processes and practices and focusing on scalability in a growing organization.</li> <li>Oversee all aspects of the employee lifecycle, including onboarding, offboarding, data management, travel, benefits, and retirement administration.</li> <li>Work cross-functionally with teams such as Legal, Talent Acquisition, Compensation, Finance, and People Partners to deliver effective and compliant People solutions.</li> <li>Utilize data and analytics to identify trends, address operational gaps, and create streamlined solutions that enhance overall effectiveness.</li> <li>Continuously seek ways to enhance the efficiency and effectiveness of people-related systems and processes, including Workday HRIS, to ensure they support Addepeeps in doing their best work.</li> <li>Drive process optimization across People Operations to improve speed, accuracy, and scalability. Ensure that workflows and SOPs are well-defined and documented.</li> <li>Manage our People ticketing system and direct the team in responding to and resolving employee inquiries and issues.</li> </ul> Compliance Management <ul> <li>Lead the regular review and updates of employee handbooks and policies, keeping them current with local laws and best practices.</li> <li>Manage the distribution of employment law posters and required notices to ensure legal compliance.</li> <li>Oversee, deliver, and track completion of compliance training (e.g., harassment prevention, GDPR) as required.</li> <li>Serve as a subject matter expert for compliance-related issues such as I-9s, employment practices, and more.</li> <li>Coordinate and complete governmental and audit compliance reporting, including EEO1, SOC 2, and client requests.</li> <li>Oversee contingent workforce management and ensure all relevant compliance requirements are met.</li> <li>Manage regional immigration and visa compliance, ensuring seamless global employee transfers and legal compliance.</li> </ul> Supporting Global Expansion <ul> <li>Partner with global People Operations teams to ensure consistency and balance of People policies, practices, and processes across regions, while accommodating local nuances.</li> <li>Support the global expansion of Addepar by ensuring that processes, systems, and compliance are effectively managed as the company grows into new geographies within the Americas region.</li> <li>Drive the execution of initiatives that balance short-term needs with long-term growth, ensuring People operations scale efficiently as the organization expands.</li> </ul> People Management <ul> <li>Lead, mentor, and develop a local high-performing People Operations team, setting clear goals and ensuring alignment with Addepar’s global People strategy.</li> <li>Foster a collaborative, growth-oriented environment that empowers your team to deliver operational excellence and continuous improvement.</li> <li>Encourage open communication and provide regular feedback, coaching team members to develop their skills and advance their careers.</li> </ul> Who You Are <ul> <li> Experience: 6+ years in People Operations or HR roles, with at least 3 years of people management. Experience at a global organization is preferred.</li> <li> Compliance Knowledge: Deep expertise in managing employment compliance (e.g., I-9, EEO-1, SOC2 audits), ensuring adherence to regional labor laws.</li> <li> Strategic Problem-Solver: Strong ability to think strategically and implement solutions that improve operational efficiencies in a growing, fast-paced organization.</li> <li> Data and Process Savvy: Proficient with HRIS systems (e.g., Workday) and skilled in using data and analytics to drive decisions and optimize operations.</li> <li> Growth Mindset: Ability to thrive in a high-growth, fast-paced environment and approach challenges with curiosity and a solutions-oriented mindset.</li> <li> Attention to Detail: Possess a keen eye for detail, ensuring accuracy in documents and processes</li> <li> Project Management: Excellent organizational and project management skills, with the ability to manage multiple priorities simultaneously.</li> </ul> Why Addepar? At Addepar, we are passionate about creating the best solutions for our clients and building a culture that empowers every employee to thrive. As a member of the People Team, you’ll collaborate with talented, caring, and driven colleagues who are committed to making a meaningful impact. Our Values <ul> <li> Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes. </li> <li> Build Together - Collaborate to unlock the best solutions. Deliver lasting value. </li> <li> Champion Our Clients - Exceed client expectations. Our clients’ success is our success. </li> <li> Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. </li> <li> Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. </li> </ul> In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to <a href="#">TAinfo@addepar.com</a>.

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