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Affirm

Manager, Quality Assurance (Customer Operations)

Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.At Vetsource, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply. WHO WE ARE LOOKING FORTechnical Program ManagerTechnical Program Managers (TPMs) are responsible for Vetsource’s most challenging cross-team projects. TPMs are highly technical, organized, and deliver projects across ambiguous ownership lines. When Vetsource needs to update our platform to work with new infrastructure or implement new system-wide capabilities, TPMs lead the effort. TPMs are responsible for seeing programs through from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key company stakeholders to drive critical programs and activities across the company.As the Technical Program Manager, you will work closely with other teams such as engineering, product, business stakeholders and external partners to drive technical program delivery. You will lead coordination and planning for complex technical programs and initiatives. You will monitor risks and communicate program progress across stakeholders.This is a full-time, remote position.WHAT YOU’LL DO<ul> <li>Lead end-to-end technical programs from inception to deployment.</li> <li>Clearly understand Vetsource system capabilities and APIs.</li> <li>Represent Vetsource with partners and advocate for partner success.</li> <li>Bridge gap between engineering and business stakeholders.</li> <li>Influence process improvements across multiple teams and functions, ensuring the approach is aligned with Vetsource’s culture.</li> <li>Help build program documentation and best practices.</li> <li>Define &amp; remove obstacles that slow down or prevent programs from delivering.</li> <li>Establish credibility and rapport with senior technical and non-technical team members alike.</li> </ul>WHAT YOU BRING<ul> <li>Bachelor’s Degree or equivalent experience in technical projects implementation.</li> <li>5-7 years of experience in managing technical programs or equivalent roles, ideally at a SaaS company.</li> <li>Proven ability to deliver complex cross-functional technical programs.</li> <li>Thorough understanding of the software development lifecycle using agile methodologies.</li> <li>E-commerce, pharmaceutical and/or veterinary industry experience preferred.</li> </ul>#LI-Remote #LI-ML1WHAT CAN YOU EXPECT FROM VETSOURCEIn addition to an inclusive and welcoming culture, Vetsource also offers:<ul> <li>Competitive pay and benefits including medical, vision*, dental, and life insurance</li> <li>Employee Assistance Program</li> <li>Pet insurance* and Virtual vet care</li> <li>PTO, Holidays, Floating Holidays, and Volunteer Day</li> <li>Retirement Savings Plan (401k/ RRSP) with employer matching program</li> <li>Paid parental leave</li> <li>Flexible scheduling and remote work where possible</li> <li>The opportunity to join one of our Associate Resource Groups, and fun company events! </li> </ul><h3>* For Canadian based associates these specific benefits are not included</h3>OUR VALUESIn addition to the benefits listed above, all associates are expected to support and model Vetsource’s Core Values: Do the right thing every time; Treat others the way they want to be treated; Embrace change; Be innovative; Get it done; Enjoy the work! A culture where everyone can thrive!Pay range (US based applicants): $95,172 - $118,000 (annualized)Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity.The statements in this document are intended to describe the general nature and level of work being performed for this role, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Our pre-employment process in the US includes a background check as a part of the hiring process, and will include a drug screen for pharmacy related roles. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please email <a href="#">careers@vetsource.com</a>, or if you have general questions relating to this process. No agencies please. We are an equal opportunity employer.Vetsource is an E-verify employer.<a href="http://www.vetsource.com" target="_blank">www.vetsource.com</a>

VetSource

Technical Program Manager

Director, Claims Strategic Planning Location: Virtual Reporting to the VP of Disability Claims, this role will be responsible for enabling customer delivery to ensure we are more efficient and are more proactively addressing our customer inquiries and issues. The role will be responsible for executing and driving transformational programs to deliver on all claims’ goals &amp; objectives. This individual will manage and execute against strategic initiatives to improve customer sentiment and service delivery. In addition, this position will conduct organizational reviews to identify strengths, weaknesses, and opportunities and evaluate operations effectiveness. Strategy Execution: <ul> <li>Assists in defining and continuously refresh service strategy, leveraging external market trends and metrics to support strategic direction</li> <li>Implement STD/AMS service strategic business efforts and transformation to develop and execute well-informed strategic plans</li> <li>Drive business process and technology requirements to effectively execute on strategies including providing comprehensive business, operational, and project support</li> <li>Lead and support adoption of new claim model efforts across STD/Absence operations</li> <li>Identify strengths, weaknesses, and opportunities for improvement within the operation</li> <li>Identify and interpret customer data, internal metrics, industry trend data, and partner feedback to deliver insights and leverage the information to produce recommendations and incorporate into ongoing operational enhancements</li> </ul> Operational Leadership: <ul> <li>Define business case for all team initiatives to improve service delivery and successful progress against those plans including a solid change management process and adoption rate</li> <li>Support team through implementation of practices which result in the organization consistently meeting and/or exceeding its customer and performance metrics</li> <li>Collaborate with partners across departments and the Enterprise to meet and exceed all objectives</li> </ul> Communications: <ul> <li>Leveraging the identified opportunities partner with the Disability Solutions Train to drive automation and efficiencies reducing errors and increasing productivity</li> <li>Drive communication across and into organization regarding process improvements, capabilities enhancements, etc.</li> <li>Coordinate and lead myVoice initiatives on behalf of the department</li> <li>Facilitation and planning of agenda of staff meetings: Lead and participate in STD/Absence Team Meetings including, but not limited to, Town Halls, On-site/Off-site meetings, meetings with direct reports, meetings with GSO senior leadership teams.</li> </ul> Qualifications: <ul> <li>7-10 years of experience, preferably a mix of management consulting, financial services and/or technology, customer service, marketing or operations</li> <li>Proven success in planning, governance, and execution in positions of similar scope and complexity</li> <li>Strong communication skills (verbal, written and presentation)</li> <li>Proven track record of building collaborative partnerships and alliances at all levels while holding people accountable; ability to operate effectively in a global and highly matrixed environment</li> <li>Strong Executive leadership skills. Collaborative partner able to influence and drive accountability across organizational, geographic and domain boundaries for alignment, approvals, decision-making and governance. Experience leading large, matrix managed initiatives</li> <li>Ability to work in a fast-paced environment and adapt to changing priorities</li> <li>Prior experience managing or coordinating complex projects, including the ability to create and execute project plans.</li> <li>Attention to detail and strong organizational skills</li> <li>Moderate knowledge of business operations, planning, budgeting, re-engineering, and performance measures is a plus.</li> <li>Strong knowledge of company and department operations and leave based programs preferred</li> </ul>

MetLife

Director, Strategy & Planning- TAM Operations

Hunger Free Oklahoma

Senior Operations Specialist, Double Up Oklahoma

Are you a visionary leader with a passion for creating impactful and engaging events and experiences? Do you excel at driving event strategies that deliver measurable results while showcasing a company’s innovative mission? If so, read on! We are looking for a dynamic and experienced Director of Events Marketing to lead and inspire our end-to-end marketing and production of Apollo’s strategic and field events, ensuring every initiative reflects Apollo’s core values and commitment to delivering exceptional customer experiences. This includes support for our biggest events each year. Apollo GraphQL is transforming how software teams build and scale applications by providing tools to seamlessly connect front-end applications and back-end data sources. Events are a vital part of how we bring our mission to life, creating opportunities to connect with our customers, partners, and developer community. In this role, you’ll collaborate with cross-functional teams to design and execute a bold, innovative events strategy aligned with Apollo’s mission and business objectives. Reporting to the CMO, you will play a pivotal role in shaping our global events strategy, delivering experiences that elevate Apollo’s presence, amplify our vision, and drive growth through meaningful connections. This is a remote role, but if you are based in the Bay Area, CA, that's even better!<h3>What you'll do</h3> <ul> <li>Develop and implement a bold, innovative, and comprehensive in person, hybrid, and virtual events strategy aligned with Apollo’s brand, products, and business objectives.</li> <li>Oversee the end-to-end strategy, planning, and execution of events, including budgeting, logistics, programming, vendor management, integrated campaign planning, and flawless on-site execution.</li> <li>Build and execute sponsorship and partner strategies, including identifying potential partners and negotiating agreements to enhance event reach and impact.</li> <li>Collaborate with leadership to develop a total investment and return strategy.</li> <li>Manage a direct report, an events marketing contractor, and an event planning agency.</li> <li>Collaborate with internal teams, such as Communications, Demand Gen, Sales, Product Marketing, DevRel, and Customer Marketing.</li> <li>Partner with senior leadership to define clear event goals, develop success metrics, evaluate outcomes, and communicate insights to inform future event strategies.</li> <li>Leverage analytics tools and attendee behavior data to optimize event performance and enhance engagement.</li> <li>Build and maintain relationships with external partners, sponsors, and vendors to elevate event quality and reach.</li> <li>Work with speakers, panelists, and content creators to develop compelling, audience-focused event content.</li> <li>Innovate on the attendee experience, using technology and creative concepts to engage and delight audiences.</li> <li>Monitor industry trends and competitor activities to keep Apollo’s events at the cutting edge.</li> </ul><h3>Who you are</h3> <ul> <li>Develop and implement a bold, innovative, and comprehensive in person, hybrid, and virtual events strategy aligned with Apollo’s brand, products, and business objectives.</li> <li>Oversee the end-to-end strategy, planning, and execution of events, including budgeting, logistics, programming, vendor management, integrated campaign planning, and flawless on-site execution.</li> <li>Build and execute sponsorship and partner strategies, including identifying potential partners and negotiating agreements to enhance event reach and impact.</li> <li>Collaborate with leadership to develop a total investment and return strategy.</li> <li>Manage a direct report, an events marketing contractor, and an event planning agency.</li> <li>Collaborate with internal teams, such as Communications, Demand Gen, Sales, Product Marketing, DevRel, and Customer Marketing.</li> <li>Partner with senior leadership to define clear event goals, develop success metrics, evaluate outcomes, and communicate insights to inform future event strategies.</li> <li>Leverage analytics tools and attendee behavior data to optimize event performance and enhance engagement.</li> <li>Build and maintain relationships with external partners, sponsors, and vendors to elevate event quality and reach.</li> <li>Work with speakers, panelists, and content creators to develop compelling, audience-focused event content.</li> <li>Innovate on the attendee experience, using technology and creative concepts to engage and delight audiences.</li> <li>Monitor industry trends and competitor activities to keep Apollo’s events at the cutting edge.</li> </ul><h3>Nice to have</h3> <ul> <li>Experience engaging with developer or technical communities, including developer advocacy events.</li> <li>Experience working in a high-growth startup environment.</li> </ul>At Apollo, we strive to provide competitive, market-informed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process. In addition to the U.S. base salary range, we also provide equity and benefits. Apollo offers all U.S. employees a choice of 3 Anthem Blue Cross medical plans and California residents can also choose from an additional 2 Kaiser medical plans. Dental and Vision benefits are provided by Sun Life Financial. Location: This is a remote position that can be done from anywhere in the US. Equal Opportunity: Apollo is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce. Privacy: California residents applying for positions at Apollo can see our privacy policy <a href="https://www.apollographql.com/CCPA-Privacy-Notice-for-Employees.pdf" target="_blank">here</a>. E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit<a href="https://www.e-verify.gov/" target="_blank"> E-Verify.</a>

Apollo Graph

Director of Events Marketing

<h2>About the team</h2>Are you looking for an opportunity to help millions of customers navigate one of the biggest life decisions they'll ever make? Zillow's mission is to give people the power to unlock life's next chapter. We work with Designers, Engineers, Data Scientists, and Researchers to solve complex engineering problems and build products that transform the real estate industry. Finding your dream home is only the first step in the home-buying process! On the Zillow Mortgages team, we are building products to educate and empower people throughout the home financing process. Getting a mortgage is the most time consuming and arduous part of buying a home - we believe we can radically improve the experience for homebuyers. Our vision is to make behind-the-scenes complexity of mortgages look simple and bring efficient experiences to consumers’ fingertips while prioritizing a scalable operational infrastructure, and significant business impact. And, we need your help to do it!<h2>About the role</h2>As a Senior Technical Program Manager, you will act as both the glue and the grease between our Product Management and Engineering teams. You will manage the lifecycle and execution of some of our largest and most critical initiatives across multiple teams. You will facilitate cross-team collaboration, cross-functional communication, and engineering efficiency. Responsibilities include but are not limited to:<ul> <li>Support multiple engineering teams that drive full stack development of tools, systems, and applications.</li> <li>Collaborate across team and organizational boundaries including acting as a liaison for engineering with partners in Product Management, Design, UX Research, Marketing, and Partnerships.</li> <li>Develop detailed technical project plans and drive the execution until completion.</li> <li>Maintain and report on project status, identify risks and gaps, and seek opportunities to optimize timely delivery of projects</li> <li>Assess risks, anticipate bottlenecks, balance business needs versus technical constraints and refine scope to deliver the best product possible on schedule</li> <li>Engage leadership effectively when needed and find a path forward in difficult situations</li> <li>Make trade-offs between short-term needs vs. long-term needs</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $145,500.00 - $232,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>5+ years of experience in software program management</li> <li>Familiarity with current web development technologies, distributed architecture, and agile development methodology. Mobile experience is a plus.</li> <li>Ability to proactively identify dependencies/risks and work with your engineering counterparts to mitigate these</li> <li>Comfortable interacting with a diverse set of technical and non-technical team members</li> <li>Excellent oral and written communication skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize tasks</li> <li>Bachelor’s Degree in Computer Science or equivalent experience</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Senior Technical Program Manager - Zillow Home Loans

Coinbase

Staff Accountant, Platform Operations

Full Job Description: <a href="https://drive.google.com/file/d/11Q6eT-TrMLuDgo37Sqo27Lr2J_h7WwNC/view" target="_blank">Instructional Mentor</a> Salary Grade: Educational Grade-3/EG-03 Tulsa Public Schools’ existing salary schedules provide career increment adjustments based on education/experience and/or years of creditable service. For more information about the salary for this specific position please review the <a href="https://www.tulsaschools.org/about/teams/talent-management/compensation" target="_blank">Salary Schedule</a> for the corresponding Salary Grade (listed above). For more information on our comprehensive benefits packages, please visit: <a href="https://www.tulsaschools.org/careers/comp-benefits" target="_blank">Compensation and Benefits website</a>. About Our District: At Tulsa Public Schools, our mission is to inspire and prepare every student to love learning, achieve ambitious goals, and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college, careers, and life. Our core values of equity, character, excellence, team, and joy guide how we work and interact with each other and our community. Position Summary: Instructional Mentors provide instructional mentoring support to novice teachers in high need schools across the district. In addition to 1:1 mentoring, Instructional Mentors provide frequent professional learning sessions to support teacher development. As an Instructional Mentor, individuals will influence, coach, motivate, and develop groups of novice teachers to reach ambitious goals with students. Minimum Qualifications: Education: • Bachelor’s degree Experience: • Four (4) years teaching experience (highly preferred) • Two (2) years recent classroom teaching experience preferred • Proven track record of raising student achievement • Previous experience designing and facilitating professional development for teachers (highly preferred) • Experience with Teach Like a Champion techniques (preferred) • Experience with large, urban school district (preferred) • Experience and comfort providing direct feedback to teachers and colleagues, both written and verbal, that leads to immediate improvement Specialized Knowledge, Licenses, Etc.: • Possess or ability to obtain an Oklahoma teaching certificate • Knowledge of professional development and adult learning theories • Knowledge and understanding of curricular frameworks, pedagogy, and quality classroom materials • Familiarity with Oklahoma Academic Standards and curricular resources • Proficient in Microsoft Office Suite and Google Office Suite • Bilingual in Spanish (preferred)

Tulsa Public Schools

Instructional Mentor

Description About the Tulsa Higher Education Consortium The Tulsa Higher Education Consortium (THE Consortium) is an organization of colleges, universities, and community partnerships that meaningfully improve students' journeys towards degree completion, professional independence, and economic mobility. Its members include nine Tulsa-area colleges and universities and seven affiliate partners. The Tulsa Higher Education Consortium's mission is to cultivate an aligned network of higher education institutions and community partners committed to increasing degree completion for all students in the region. More information can be found at <a href="http://www.tulsahighered.com" target="_blank">www.tulsahighered.com</a>. Job Summary The Director of Finance and Operations ensures the financial health and operational efficiency of THE Consortium by overseeing financial operations, federal grant management, donor fund management, financial reporting, and operational compliance. This position develops and implements financial strategies that support THE Consortium's mission and growth. The Director of Finance and Operations reports to the Executive Director. Key Responsibilities Financial &amp; Grant Management: <ul> <li>Lead financial operations including budgeting, accounting, and reporting</li> <li>Design and maintain internal control systems and compliance measures</li> <li>Manage federal grants, including budgeting, reporting, documentation, and compliance</li> <li>Develop and maintain grant budgets and financial tracking systems</li> <li>Coordinate with program staff to align grant spending with programmatic goals</li> <li>Collaborate with Tulsa Community Foundation to oversee donor fund management and audit processes</li> <li>Develop and maintain financial policies and procedures</li> <li>Prepare monthly, quarterly, and annual financial reports for the Executive Director and Board of Directors</li> <li>Monitor cash flow and maintain relationships with banking institutions </li> </ul> Operations Management <ul> <li>Oversee contracts, vendor relations, and procurement</li> <li>Develop and implement operational policies and procedures</li> <li>Design and maintain systems for detecting and preventing operational inefficiencies or irregularities</li> <li>Ensure regulatory compliance and maintain organizational records</li> <li>Lead strategic financial planning and analysis </li> </ul> Strategic Leadership <ul> <li>Participate in strategic planning and implementation, particularly regarding financial sustainability</li> <li>Provide financial analysis and recommendations for organizational decision-making</li> <li>Support the Executive Director in developing long-term financial strategies</li> <li>Collaborate with leadership team on organizational initiatives </li> </ul> Requirements Required Qualifications <ul> <li>Bachelor's degree in Finance, Accounting, Business Administration, or related field</li> <li>5+ years of financial management experience, preferably in nonprofit sector</li> <li>Federal grant management and compliance experience</li> <li>Strong knowledge of nonprofit accounting and internal controls</li> <li>Proven experience with financial reporting and budget management</li> <li>Proficiency in financial software systems</li> <li>Excellence in analytical and communication skills </li> </ul> Preferred Qualifications <ul> <li>Master's degree in Finance/Accounting</li> <li>CPA certification</li> <li>Higher education financial management experience</li> <li>Federal education grant expertise</li> <li>Donor fund management experience </li> </ul> Physical And Logistics Requirements <ul> <li>Computer work with extended periods of sitting/standing</li> <li>Independent travel between multiple work sites</li> <li>Occasional overnight travel</li> <li>Valid driver's license and auto insurance required </li> </ul> Hours and Location <ul> <li>Typical workday is 8:00 a.m. – 5:00 p.m. with one-hour lunch break</li> <li>Occasional evening events </li> <li>Hybrid work environment (virtual and in-person) </li> </ul> Salary Range <ul><li>$65,000-$75,000 based on qualifications and experience </li></ul> About Our Benefits As part of our overall compensation package, we offer work/life flexibility, comprehensive health benefits, paid time off, and a generous retirement contributions designed to support you and your family. Details <ul> <li>100% employer paid medical, dental, and long-term disability for full-time employees only. Option to add vision and dependents.</li> <li>401K employee and employer contributions.</li> <li>Paid time off to support you while you are out of the office.</li> <li>Paid holidays so our employees can spend time with those they care about.</li> <li>Employer paid AD&amp;D life insurance, with employee options to add supplemental life insurance.</li> </ul>

Tulsa Community Foundation

Director of Finance and Operations

John Zink Hamworthy Combustion

Project Execution Supervisor

193 Operations Jobs