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CommunityCare

Quality Improvement - Senior Manager Quality Improvement 195-6000

Tenstreet is a growing, fast-paced, Software as a Service (SaaS) business providing solutions for the transportation industry. Tenstreet is based in Tulsa, Oklahoma. Together we’re disrupting the ways in which companies market to, recruit, onboard and manage drivers. We’re a team of overachievers who excel in execution, collaboration and problem solving. We offer great benefits and a casual environment. But the real perk of working at Tenstreet is being part of a community that values your work, encourages life-long learning and fosters a supportive culture. The Account Manager Summary: The Account Manager at Tenstreet, is a part of a team who is responsible for understanding the complexity and value of Tenstreet’s software while providing support, guidance and training for our client’s specific needs. *This is not a sales position. This role does not earn commission. What you'll be responsible for: <ul> <li> Serving as an expert on all operational aspects of all Tenstreet programs and software solutions. </li> <li> Handling all phases of new product implementation and training for assigned clients. </li> <li> Providing top level application support: Responding to &amp; resolving client requests and questions via phone and email while delivering a high level of customer satisfaction. </li> <li> Being the main interface with the client and working closely with other Tenstreet teams to implement strategic projects. </li> <li> Focusing on client relationship and retention to ensure that each client is as successful as possible in using our product. </li> <li> Working with Advisory team members to identify additional products and services that would add value for your clients. </li> </ul> You may be a fit if: <ul> <li> You’re a highly motivated, self-starter, able to effectively work cross-functionally between various teams. </li> <li> You’re passionate about learning, do so quickly, and enjoy solving problems. </li> <li> You have a tenacious focus on making every client as successful as possible and gain energy from making clients happy. </li> <li> You very quickly get to the heart of the matter when discussing issues important with clients. </li> <li> You have a natural ability to handle a lot of complexity, understand what next steps are needed, then take action. </li> <li> You are organized and not intimidated by (sometimes lengthy) to-do lists. </li> <li> You teach yourself new things on a computer daily. </li> <li> You’re a strong communicator and easily build rapport over the phone. </li> <li> You accept feedback from coworkers about working or personal style. </li> <li> You’re a highly motivated, self-starter, able to effectively work and collaborate with various internal teams. </li> <li> You deal positively with obstacles and failures in pursuit of challenging goals </li> <li> You’re known for getting stuff done as an individual, but also thrive with a team. </li> </ul> What we’ll provide you: <ul> <li> A great compensation plan </li> <li> A positive and generative work environment enabling you to develop your skills, collaborate with other professionals and invest in others. </li> <li> A work community that strives to take great care of you through great benefits like health insurance, dental, vision, 401k, PTO and others. </li> </ul> A few tips when applying that could help you be successful in securing a phone interview: <ul> <li>Make sure that your resume tells a story. Example bullet points could be something like, 'Outbound Sales, Prospecting, Scheduled demos' or they could sound more like 'Cold called 40 prospects per day, Hit and exceeded quota for 11 out of 12 months last year, Led the team in closed deals'. See the difference? The first few list responsibilities that everyone who performed that same job would list. The second set are specific to you. That difference makes a huge impact!</li> <li>Create a format that is easy to follow along. Your most recent experience should be at the top. Do not write long paragraphs, use bullet points.</li> <li>The resume itself should be in .pdf or .doc format. If the resume was formatted by Indeed, AI, or another source that was not you, it may decrease your chances in moving forward in our process. </li> <li>We want to learn as much as we can about you, so don't try to minimize your experience to fit on one page if it doesn't allow enough room to include all your experience. The length of the resume depends on how much experience you have so if your resume is one page, great! 2 pages, also great! </li> </ul> #LI-CH1

Tenstreet

Account Manager

Mental Health Association

Senior Director of Development

Classification: Exempt Reports To: Client Services Manager Company Overview MyHealth Access Network is a 501(c)(3) non-profit statewide Health Information Exchange (HIE) that provides cutting-edge technology solutions to improve patient care by facilitating collaboration between providers. We coordinate care across various agencies, supporting not only physical health but also addressing social determinants of health. MyHealth also empowers community-wide initiatives aimed at improving health and empowers patients facing social difficulties through screening and referral to essential life services. Our commitment to the 5 rights of health information—right patient, right provider, right information, at the right time, in the right setting—ensures better patient outcomes while safeguarding individual privacy. Position Summary We are seeking a dedicated Account Relationship Manager (ARM) specializing in Medical Insurance Providers (Payers) and Accountable Care Organizations (ACOs). This role will be focused on understanding the unique needs of these clients, particularly around data quality, reporting, care management, quality measures, and value-based care initiatives. The ARM will be the key liaison ensuring that payers and ACOs leverage MyHealth’s services to improve their data-driven decision-making and care coordination. Key Responsibilities Include: 1. Relationship Building and Outreach Responsibilities: <ul> <li>Build and maintain long-term relationships with Payers and ACOs, ensuring that their data and reporting needs are met through our HIE services.</li> <li>Serve as a subject matter expert on data quality, healthcare analytics, and value-based care programs (e.g., Quality Measures, HEDIS, ACO reporting).</li> <li>Act as the liaison between Payer/ACO clients and internal teams to ensure the successful delivery of MyHealth products and services.</li> <li>Collaborate with cross-functional teams to ensure that data quality and reporting standards meet the requirements of Payers and ACOs.</li> <li>Track key performance metrics and client engagement, focusing on improving outcomes in care coordination, quality reporting, and population health.</li> <li>Regularly communicate updates, progress, and future initiatives to Payer and ACO leadership.</li> <li>Assist in resolving any data-related issues or escalations, working with internal teams to implement solutions.</li> </ul> Qualifications: <ul> <li>3+ years of experience working with or within Payers, ACOs, or healthcare organizations, particularly focused on data quality, reporting, and care management.</li> <li>Strong knowledge of healthcare data standards, including claims data, quality measures, and population health metrics.</li> <li>Familiarity with claims data and All Payer Claims Databases, and understanding how these can be utilized to drive product development and improve client engagement.</li> <li>Experience working with Healthcare Information Exchanges (HIEs) or similar healthcare data-sharing platforms.</li> <li>Excellent communication skills with the ability to engage senior leaders and C-suite executives within Payer organizations.</li> <li>Proficiency in Microsoft Office, especially Excel, PowerPoint, and CRM systems (preferably Salesforce).</li> </ul> Education/Experience: <ul> <li>Bachelor’s Degree in Healthcare Management, Business, or related field preferred.</li> <li>Experience with care management tools, healthcare analytics platforms, or HIE systems.</li> <li>Experience managing contracts with Payers, ACOs, and understanding population health initiatives and quality measure reporting.</li> </ul> Supervisory Responsibilities: None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to lift a maximum of 30 pounds. Position Type/Expected Hours of Work This is a remote position. The employee must have a private location from which to work, with Internet access and a personal smartphone with capability to be secured and have support for SMS, apps for multifactor authentication and remote hotspot (technology stipend provided to help offset costs). Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 8:30 a.m. to 5 p.m. CST. and must work 40 hours each week to maintain full-time status. Work Environment This job operates in a professional virtual office environment (Remote). This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, fax machines, paper binders and paper cutters. While performing the duties of this job, the employee is regularly required to read (see), talk and hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to lift a maximum of 30 pounds. Travel Occasional travel may be required in support of on-site meetings, projects and customers, primarily local and statewide. AAP/EEO Statement MyHealth expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The following are always expected: <ul> <li>Comply with employee handbook</li> <li>Be prompt and on time</li> <li>Communicate clearly</li> <li>Treat others with respect</li> <li>Maintain confidentiality where appropriate</li> <li>Be honest and open with questions, concerns and feedback for others</li> </ul>

MyHealth

Account Relationship Manager - Payers & ACOs

Classification: Exempt Reports To: Integrations Manager Company Overview MyHealth Access Network is a 501(c)(3) non-profit statewide Health Information Exchange (HIE) that provides cutting-edge technology solutions to improve patient care by facilitating collaboration between providers. We coordinate care across various agencies, supporting not only physical health but also addressing social determinants of health. Our commitment to the 5 rights of health information—right patient, right provider, right information, at the right time, in the right setting—ensures better patient outcomes while safeguarding individual privacy. Position Summary The Technical Business Analyst will serve as a critical bridge between technical teams, business stakeholders, and clients. The ideal candidate will have experience in healthcare interoperability standards such as HL7, FHIR, and working knowledge of standardized code sets like LOINC and SNOMED. They will work closely with technical teams to ensure that business requirements are well-understood and fully developed for scoping, technical design, and implementation. The analyst will translate business needs into detailed technical requirements and support the creation of test cases, workflows, and process documentation. This role requires someone with a strong understanding of both business and technical requirements, who can communicate effectively across departments to meet the organization’s goals. Key Responsibilities 1. Business Analysis and Requirements Gatherings <ul> <li>Translate business needs into comprehensive and actionable technical requirements, use cases, and test scenarios.</li> <li>Collaborate with business-facing teams to ensure that requirements meet client expectations.</li> <li>Elicit, document, and manage business rules and track requirements through testing phases, including user acceptance testing (UAT).</li> <li>Ensure that business requirements align with healthcare interoperability standards (e.g., HL7, FHIR) and the organization’s products.</li> </ul> 2. Stakeholder Management <ul> <li>Serve as the liaison between business and technical teams to ensure alignment of goals, requirements, and deliverables.</li> <li>Facilitate communication between internal teams and external vendors.</li> <li>Develop and manage stakeholder communication plans, ensuring effective updates throughout project lifecycles.</li> </ul> 3. Technical Support for Interoperability Initiatives <ul> <li>Support technical teams with healthcare data integration, including HL7, FHIR, and standardized code sets like LOINC and SNOMED.</li> <li>Monitor and provide technical vendor management for data integration processes and initiatives, such as Patient Centered Data Home and Social Services Information Exchange.</li> <li>Assist in the development of dashboards, workflow automation, and performance monitoring for technical services processes.</li> </ul> 4. Change Management and Communication <ul> <li>Develop and implement change management strategies to ensure the successful deployment of technology initiatives.</li> <li>Communicate technical complexities to non-technical stakeholders clearly and concisely.</li> <li>Prepare presentations and documentation for the Board of Directors, committees, and other stakeholders.</li> </ul> 5. Strategic Problem Solving <ul> <li>Identify and resolve issues that may arise during the design and deployment of technology solutions.</li> <li>Provide strategic input on how business processes will impact technical solutions and propose recommendations for improvement.</li> <li>Assist in monitoring technical vendor performance and participate in managing performance issues.</li> </ul> Qualifications <ul> <li>5+ years of experience in technical business analysis, ideally within healthcare, HIEs, or similar fields.</li> <li>Knowledge of healthcare interoperability standards such as HL7, FHIR, and experience with standardized code sets (e.g., LOINC, SNOMED).</li> <li>Experience working with SQL, Python, Tableau/Power BI, and data integration tools.</li> <li>Bachelor’s degree in Computer Science, Information Systems, Medical Informatics, or a related field.</li> <li>Strong analytical, organizational, and problem-solving skills.</li> <li>Excellent communication skills with the ability to translate technical details into business terms.</li> <li>Demonstrated ability to work in cross-functional teams and manage complex stakeholder relationships.</li> </ul> Preferred Qualifications <ul> <li>Prior experience working in a healthcare environment, HIE/HIN/HDU, or related health technology space.</li> <li>Experience in managing technical vendor relationships and resolving technical performance issues.</li> </ul> Working Conditions <ul> <li>Flexible hours may be required but must be available during core hours (8:30 a.m. – 5:00 p.m.).</li> <li>Occasional travel may be required for customer support, primarily local or statewide.</li> </ul> Travel Occasional travel may be required in support of customers, primarily local and statewide. AAP/EEO Statement MyHealth expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The following are always expected: <ul> <li>Comply with employee handbook</li> <li>Be prompt and on time</li> <li>Communicate clearly</li> <li>Treat others with respect</li> <li>Maintain confidentiality where appropriate</li> <li>Be honest and open with questions, concerns and feedback for others</li> </ul>

Technical Business Analyst

<a href="#">Apply</a> Description JOB TITLE: Healthy Living Coordinator REPORTS TO: Executive Director FLSA TYPE: Non-Exempt, Hourly JOB PURPOSE: The Healthy Living Coordinator shall be responsible for representing and promoting the mission and benefits of the YMCA of Greater Tulsa by working closely with assigned Director to develop operational objectives and innovative approaches for membership and program growth and retention through program development related to Healthy Living. The coordinator will lead all day-to-day functions of the Health &amp; Wellness Department and related facility management. This person will give leadership in these areas and be responsible for the planning, coordination, and administration efforts to ensure consistent, superior service procedures to maximize member enrollment and program participation. They will build and maintain relationships with area companies and organizations to increase association membership. This includes working public and private events, and other times as needed or directed by the business needs and expectations.? ESSENTIAL FUNCTIONS (not a complete list): <ul> <li>Work with assigned Director on budgeting for all areas of responsibility fitness floor, group exercise, &amp; personal training programs. </li> <li>Ensure growth of group exercise programs, water exercise programs and other fitness related programming. </li> <li>Work with assigned Director to research and maintain cutting edge fitness and wellness classes and programs </li> <li>Recruit, develop and lead wellness staff. </li> <li>Distribute wellness information including scheduling. </li> <li>Assist with promotions for fitness including flyers, newsletter, news releases, advertisements, etc. </li> <li>Responsible for all communication coming from fitness to the branch.? </li> <li>Seek out, represent, and promote the mission of the YMCA at a variety of functions, including but not limited to employee health and benefit fairs and community events, including some evening and/or weekend activities. </li> <li>Reach annual goals for continuous improvement of both quality and quantity of areas of supervision. </li> <li>Engage in active listening with prospects and existing contacts to build relationships, understand organizational goals and interests, and take the initiative to ensure they have a positive experience. </li> <li>Help prospects and members experience the YMCA by introducing them to other group membership participants, YMCA staff and members. By creating these interactions, we will demonstrate that the YMCA is a place where we take the time to connect, communicate and engage in respectful and friendly relationships. Develop new opportunities for participants to interact with one another. Be a “Relationship Builder” for the YMCA. </li> <li>Provide accurate information about membership and programs. </li> </ul> Requirements Required: <ul> <li>Must be 18 years old</li> <li>High school diploma or GED</li> <li>Associate’s Degree or 2 years experience in related field </li> <li>Personal Training Certification and/or 2 years work experience in related field </li> <li>Excellent communication skills </li> <li>Interpersonal &amp; coaching skills </li> <li>CPR/First Aid/AED/Oxygen Administration (will provide upon employment) </li> </ul> Preferred: <ul> <li>Supervisory Experience </li> <li>YMCA work experience </li> <li>Ability to build strong relationships, inspire confidence, and work effectively with a wide variety of stakeholders </li> <li>Understands the YMCA Mission and purpose as a cause-driven movement </li> <li>Demonstrated competencies in the areas of staff development, relationship building skills, conflict resolution, and resource development </li> <li>Knowledge of fitness trends in the health and wellness community </li> <li>Bachelor’s Degree (BA/BS) </li> </ul> Salary Description $14.00- $15.00

YMCA

Membership Coordinator

POWER Engineers

Natural Resources Department Manager

Req ID: 75942 Location: Tulsa -TUL Areas of Interest: Customer Service/Call Center; Treasury Services Pay Transparency Salary Range: Not Available Application Deadline: 01/30/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> If you are interested in a career in Treasury Services with an industry-leading provider of sophisticated financial solutions, you've come to the right place. Our commitment to you is a positive work environment, a deep connection to our communities, and a focus on putting our clients first. We believe no challenge is too big, and no opportunity is too small when we work together to build relationships. <h2>Job Description</h2> The Treasury Client Services Professional II provides technical and operational support to a portfolio of Commercial Banking customers (including high priority) for all DDA and Treasury Management Products and Services; Treasury products assist customers in setting their daily cash position and related investment options; Responsible for obtaining all Legal and BSA/AML CIP information required for new account opening; analyze documentation for accuracy and appropriateness for fulfilling regulatory and legal requirements; resolves daily customer issues/concerns sometimes engaging various departments in Treasury Services, Operations, Information Technology, and/or Relationship Managers; some products require communications with third party vendors to identify and resolve customer issue; inputs and tracks all customer initiated operating and system problems via Salesforce. Identifies and refers cross sell opportunities. Must develop and maintain Product Expert status in at least one product. <h2>Team Culture</h2> Our teams are decentralized. We stay in communication with one another to ensure we deliver a consistent message. We learn from one another and draw on each other’s level of experience, no matter what location. We operate as “One Team” and use the 7 Habits of a Highly Effective Team as a guide. Our team is fun, engaging, and inspiring. We take the initiative, focus on the final goal, set priorities, create win-wins, and seek to understand, synergize, and maintain a work-life balance. You will build relationships and get to know your coworkers in operations and technology, and sales, working across multiple lines of business. Our teams work with product managers, analysts, operations, sales, vendors, and the product support team. You are the voice of the client. <h2>How You'll Spend Your Time</h2> <ul> <li>You will analyze accounts receivable aging reports and settlement statements, and manage a portfolio of commercial and corporate relationships.</li> <li>You will respond to customers promptly, troubleshoot problems with Operations, IT, and third-party processors, and establish proactive customer relationships.</li> <li>You will utilize skills and documentation to resolve system problems, instruct users on technical tasks, and remain knowledgeable about customer account products.</li> <li>You will maintain quality control systems, identify operational problems, and ensure back-office follow-up using Salesforce Case Management.</li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of an Associate’s Degree in a Business related field (Bachelor’s preferred) and 4 years’ experience in banking and treasury client servicing or an equivalent combination of education and experience. <h2>Working Conditions &amp; Physical Requirements</h2> Office - 20 lbs BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Treasury Client Svcs Professional II

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