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<h2>DESCRIPTION</h2> The Customer Engagement Technology (CET) organization powers customer service by developing elegant customer and CS Associate (CSA) facing products globally. These products offer effortless self-service and automation solutions to our customers. If customers prefer to interact with a human, we enable CSAs to effectively and elegantly solve customers’ issues using our associate-facing products powered through human-centered design. We are seeking a ML (Machine Learning) Quality Process Lead, who are fluent in Portuguese and English, to join the Omni Machine Learning Data Associate (MLDA) team within CET to help manage quality management processes to analyze, improve annotation, testing, and contact reading accuracy to support new feature and product launches for Customer Service Large Language Models (LLMs). Key job responsibilities - Review annotations by paying close attention to details, making necessary adjustments to ensure high-quality data that supports ongoing model improvement. - Perform root cause analysis using basic data analysis in Excel and SageMaker (annotation tool) on annotations to identify opportunities for improving data accuracy. - Provide support for ML model training data annotations, assisting annotators in maintaining high-quality work by enforcing best practices. - Improve Standard Operating Procedures (SOPs) by sharing findings from reviews or deep dives, ensuring a consistent standard of excellence across the team. - Review LLM testing results provided by testers, paying close attention to details, to ensure their accuracy and identify areas for improvement. - Carefully monitor the accuracy of multiple annotation projects and proactively communicate any blockers or potential delays in the completion of quality checks. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan About the team Omni MLDA (Machine Learning Data Associate) is a team that remotely works to develop and fine-tune generative AI machine learning models and executes testing plans to take the customer service experience to the next level. This is executed by teams of MLDAs working alongside Science and Product/Program Management teams to release localized customer-facing and agent-facing CS solutions, while allowing them to focus on the development of their new products. In addition, teams with existing CS experiences can rely on the Omni MLDA team to keep their solutions up-to-date and push identified technical defects to tech partner teams or defect elimination teams. <h2>BASIC QUALIFICATIONS</h2> - Language fluency in Portuguese (Native-level) and English. - Experience in creating and managing ML annotation processes, testing models, and quality assurance methodologies. - Analytical and problem-solving skills to identify patterns, inconsistencies, and areas for improvement. - Ability to thoroughly investigate and identify misalignment between annotations and SOPs, as well as the root causes of inaccuracies. - Strong ownership and accountability to meet SLAs, and proactive communication regarding blockers, and proposed solutions. - Ability to collaborate closely with cross-functional teams, understand project/stakeholder requirements, and align annotation efforts and model testing accordingly. <h2>PREFERRED QUALIFICATIONS</h2> - Bachelor's Degree - Experience in annotation - Familiarity in using Excel - Experience with project management and stakeholder management Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $40,400/year in our lowest geographic market up to $86,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

ML Quality Process Lead - Portuguese, Customer Engagement Technology

American Airlines

Business Intelligence Developer/Sr Developer, IT Applications

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> For our Senior Lead Business Analyst role we are looking for a professional with strong analytical and communication skills to analyze data for financial governance and develop audience-specific reports. The role involves collaborating with leaders and stakeholders to ensure financial compliance, addressing variances, developing ad hoc reports, and making monthly presentations. <h2>Location</h2> This is a Work from Home position within the U.S. <h2>The Main Responsibilities</h2> • Conduct thorough and innovative financial analysis to generate actionable insights. Identify variances and areas of concern and collaborate with stakeholders to promptly address any discrepancies. • Build rapport with finance teams for clear and accurate communication. • Facilitate discussions and sessions to ensure consistency and accuracy in business case requests for funding approval. • Streamline reports and collaborate with stakeholders and cross-functional teams to meet financial reporting needs. • Provides ad hoc analysis to support non-routine communication / budgetary requirements. • Contribute to the development of new processes and methods. • Develop solutions to complex problems that require creative thinking • Proficient in data analytics and data visualization tools, including Power BI, SQL, Python, and Microsoft Office suite. • Work with Lumen finance and Advancement teams to share insights, connect dots, and drive outcomes. • Possess an understanding of how Finance manages Opex and Capex funding and budgets • Strong written and verbal communication skills are necessary to interact with peers and managers, as well as to deliver monthly presentations to the leadership team. • Uses judgement within broadly defined policies and practices • Exert significant latitude in determining objectives of assignment • Exerts significant latitude in determining objectives of assignment. • Demonstrate the ability to complete work with minimal supervision. • Strong organization capabilities • Decent understanding telecom industry. <h2>What We Look For in a Candidate</h2> Required Education / Experience • Bachelor's degree or equivalent education and relevant experience. • Experience: 4+ yrs • Field Of Study: Business, Finance, Business Analytics, Math/Statistics, Management or related field Preferred Education / Experience • Master’s degree • 7+ years related experience <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a> <a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a> Requisition #: 336281 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/06/2025

CenturyLink

Senior Lead Business Analyst

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The Lumen Production Systems Infrastructure team is seeking customer focused, detail-oriented engineers that enjoy solving problems, delighting customers, and have backgrounds from a variety of different fields. If you have experience managing full application stacks from the system up through a custom application, managing part of a network from layer 3 and higher, we’d like to talk with you! You will be surrounded by people that are smart, passionate about cloud computing and who know that world class support is critical to customer success. Creating the best customer experience is at the root of all that we do. Every day will bring new and exciting challenges on the job. <h2>Location</h2> This is a work from home position within the U.S. <h2>The Main Responsibilities</h2> <ul> <li>In this position, the candidate will be working with a small, focused team responsible for production systems including SASE, SDWAN, DNS, and other IP services. </li> <li>The chosen candidate will be technically responsible for a broad range of systems and services supporting everything from the physical layer, configuration &amp; performance tuning throughout the stack, including integration with performance and fault systems. </li> <li>The ideal candidate will be working with planning and architect teams to improve and/or develop new technologies and enhance existing platforms related to our various service offerings.</li> <li>Due to the highly technical nature of this position, continuing technical education is required. The economic impact of this job to Lumen can be substantial. Failure to perform at acceptable levels may result in significant loss of revenue for Lumen and substantial legal liabilities.</li> </ul> <h2>What We Look For in a Candidate</h2> Required: <ul> <li>Bachelor’s Degree in Computer Science or other related field or the equivalent in training and experience.</li> <li>Minimum four (4) years work experience in Linux systems administration, including scripting, configuring, tuning &amp; networking.</li> <li>Experience communicating effectively, verbally and in writing, with technical and non-technical personnel. </li> <li>Experience with Linux/KVM and/or OpenStack.</li> <li>Strong knowledge of network concepts such as TCP/IP, DHCP, subnetting, etc.</li> <li>Experience with automation tools such as Ansible and Cockpit.</li> <li>Strong knowledge of server and storage systems.</li> </ul> Preferred Qualifications: <ul> <li>Experience with configuration and administration of Zabbix, Splunk, syslog, and/or similar tools.</li> <li>Programming experience related to systems administration (Python, Perl, etc.).</li> <li>Experience with Docker containers a plus.</li> <li>Experience with TACACS and bastion/jump servers.</li> <li>Experience in network administration and troubleshooting/analysis (DNS, IPsec, BGP, etc).</li> <li>Good understanding of routers, switches, and firewalls.</li> <li>Experience with cloud hosting technologies such as AWS, Azure, etc.</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills experience and other relevant factors. Location Based Pay Ranges $82,969 - $110,625 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $87,117 - $116,156 in these states: CO HI MI MN NC NH NV OR RI $91,266 - $121,688 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <a href="https://www.lumenbenefits.com/httpdocs2/index.html" target="_blank">Benefits</a> <a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a> <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 336208 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 02/27/2025

Senior Systems Administrator

At <a href="https://amperity.com/company" target="_blank">Amperity</a>, our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps over 400<a href="https://amperity.com/customers" target="_blank"> leading global brands</a> like Alaska Airlines and DICK'S Sporting Goods drive revenue growth and meaningful customer experiences. We help users unlock the value of all of their customer data with simplicity and speed. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute and grow. We're looking for talented individuals from diverse backgrounds to help us eliminate data bottlenecks and accelerate business impact for the world's most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you'll be part of a fast-growing team solving critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let's talk. <h3>The Role</h3> As a Sr. Technical Consultant on our Professional Services team, you will partner with Implementation Managers and Customer Solutions Engineers to implement Amperity’s solution. This is a high impact, collaborative role that will see you own solution architecture, validate technical requirements, lead customers with guidance on best practice technical strategy, and execute a defined project plan for each customer. The role is deeply technical, but also customer-facing and will require familiarity with cloud platforms, database technologies, and SQL. <h3>Interesting Problems</h3> <ul> <li>Own end to end solution design to meet the customer requirements and use cases. </li> <li>Own the performance and scalability of database creation and SQL creation within the Amperity platform. </li> <li>Ability to explain complex technical solutions to a non-technical audience.</li> <li>Understand and provide feedback to Implementation Managers on customer requirements. </li> <li>Implement production-grade databases and queries that enable highly-visible, and highly-valuable, customer use cases to non-technical end-users.</li> <li>Provide best practice guidance to customers regarding integration strategy between Amperity, their technical architecture, and 3rd party systems.</li> </ul> <h3>About You</h3> <ul> <li>8 - 10 years experience in software development, software implementation, or professional services. </li> <li>8 - 10 years integrating data including various ETL/data service processes.</li> <li>8 - 10 years of experience with relational databases, SQL scripts, optimization, and dealing with large datasets is a requirement.</li> <li>Proven communication and interpersonal skills with both customers and internal stakeholders.</li> <li>Leads and facilitates data discovery sessions to inform solution decisions and configure the solution.</li> <li>Ability to understand the business impacts of technical decisions and is empathetic to the full end to end customer use case.</li> <li>Analyze &amp; design the solution according to project specifications. Should have in-depth knowledge of design issues and best practices.</li> <li>Excellent communication skills and documentation experience, with an emphasis on explaining technical concepts to business users.</li> <li>A wide breadth of technical knowledge, with an eagerness to learn and use new technologies. </li> <li>A creative, versatile approach to solving problems with technology - the variety of problems you face will rarely have a well-defined, obvious solution. </li> <li>Basic Unix/Linux/CLI experience</li> <li>Familiarity with various cloud-based technologies (AWS, Azure).</li> <li>A positive can-do attitude and tireless work ethic. Driven, self-sufficient, and able to thrive and adapt to change in a very fast-paced environment.</li> </ul> <h3>Location </h3> We have a hybrid work model for employees based in Seattle, WA, and New York, NY, with three days in the office days each week, providing a mix of in-person collaboration and remote flexibility We will also consider fully remote in CA, CO, FL, GA, IL, IN, MA, MN, NJ, OH, OR, and TX <h3>Compensation</h3> Base Salary: $132,000 - $180,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training. Cash Incentives: Cash incentives are also available. Stock Options: The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position. <h3>Benefits</h3> We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our<a href="https://drive.google.com/file/d/1Jd5O27HxNE1AbAQu8jeQyC7aR1vWQHud/view" target="_blank"> US Benefits &amp; Perks Guide</a>. Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Amperity

Senior Technical Consultant

<h2> BI Analyst </h2> <a href="#"> apply now </a> <a href="#"> Back To Search Results </a> LOCATION: Oklahoma City, Oklahoma FLEXIBILITY: Hybrid/Onsite SALARY: $80,000 - $90,000 SALARY: $35 - $45/hour POSTED: March 19, 2025 JOB TYPE: Contract To Hire JOB ID: 30788 <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h4> Job details </h4> <h4><a href="https://jobs.inceed.com/job/30788" target="_blank">To Apply for this Job Click Here</a></h4> Compensation: $35/HR – $45/HR Location: Onsite Position: Business Intelligence Analyst Inceed has partnered with a great company to help find a skilled Business Intelligence Analyst to join their team! This is a unique opportunity to step into a well-established role within a growing organization. The Business Intelligence Analyst will play a crucial role in developing and enhancing business intelligence processes, providing key insights that drive data-driven decision-making. This position offers stability, career growth, and the ability to shape BI initiatives within a company that values innovation and collaboration. Responsibilities: <ul> <li> Develop, maintain, and enhance Power BI dashboards and reports to provide actionable insights. </li> <li> Analyze large and complex data sets to identify trends, patterns, and opportunities for improvement. </li> <li> Collaborate with business stakeholders to gather requirements and translate them into technical specifications. </li> <li> Write, optimize, and maintain SQL queries and scripts to extract and manipulate data. </li> <li> Ensure data accuracy, consistency, and integrity across various data sources. </li> <li> Provide training and support to end-users on Power BI tools and data interpretation. </li> <li> Communicate findings and recommendations effectively to both technical and non-technical audiences. </li> <li> Continuously improve and automate data collection, analysis, and reporting processes. </li> <li> Stay current with BI trends, best practices, and emerging technologies. </li> </ul> Required Qualifications &amp; Experience: <ul> <li> 3+ years of experience in a BI Analyst role with a strong focus on SQL and Power BI. </li> <li> Proven experience in data analysis, report development, and dashboard creation. </li> <li> Experience with data warehousing and database management. </li> <li> Proficiency in SQL, including writing complex queries and optimizing performance. </li> <li> Strong expertise in creating reports in Power BI, including knowledge of DAX and ETL processes. </li> </ul> Nice to Have Skills &amp; Experience: <ul> <li> Understanding of financial data analysis. </li> <li> Experience with automation and process improvement. </li> <li> Python scripting and development experience. </li> <li> Previous experience working at a Managed Service Provider (MSP). </li> </ul> Perks &amp; Benefits: <ul> <li> 3 different medical health insurance plans, dental, and vision insurance. </li> <li> Voluntary and Long-term disability insurance. </li> <li> Paid time off, 401k, and holiday pay. </li> <li> Weekly direct deposit or pay card deposit. </li> </ul> Other Information: <ul> <li> Well-established company with over 70 years in the industry. </li> <li> Low turnover and growth opportunities within the organization. </li> <li> Ability to contribute to a growing team and have a direct impact on business intelligence initiatives. </li> <li> Safety-sensitive role. </li> <li> Traditional business hours (8 AM – 5 PM) with some after-hours/on-call work required. </li> <li> Business casual work environment. </li> </ul> If you are interested in learning more about the Business Intelligence Analyst opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #LI-Onsite #LI-LH1 <h4><a href="https://jobs.inceed.com/job/30788" target="_blank">To Apply for this Job Click Here</a></h4> <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/30788-bi-analyst-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/30788-bi-analyst-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/30788-bi-analyst-oklahoma-city-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/30788-bi-analyst-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/30788-bi-analyst-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/30788-bi-analyst-oklahoma-city-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h4> Apply Now </h4> "*" indicates required fields <h2> About Us </h2> Inceed is a staffing and recruiting team full of people-loving people. Specializing in the IT and Finance &amp; Accounting fields, we thrill at the opportunity to help you discover the next step in your career or, as we call it, your “something better”. And with the broad reach of our multiple branches, we’re able to do so nationwide. It feels weird tooting our own horn, but we are super proud to be: (same list awards and recognitions) Once we synch up with you to discuss a job posting, we value connection above all else. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?

Inceed

BI Analyst

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> We are seeking a dedicated and detail-oriented Process Analyst and Writer to join our team in supporting connected communities. The successful candidate will play a crucial role in evaluating existing processes, facilitating complex business initiatives, and identifying and implementing changes for process improvements. This role requires strong analytical skills, excellent communication abilities, and the capacity to lead complex projects. <h2>The Main Responsibilities</h2> <ul> <li>Evaluate Existing Processes: Thoroughly assess current processes to identify areas for improvement and optimization. </li> <li>Facilitate Business Initiatives: Provide support for complex business initiatives, ensuring they are executed efficiently and effectively. </li> <li>Implement Process Improvements: Identify and implement changes to enhance process efficiency and effectiveness. </li> <li>Consult with Management: Collaborate with middle and senior-level management to review and update new and existing processes. </li> <li>Lead Complex Projects: Manage and lead projects aimed at improving efficiency or boosting revenue, including identification, analysis, development, and documentation. </li> <li>Identify Training Needs: Recognize and address process improvement training requirements for staff and stakeholders. </li> </ul> <h2>What We Look For in a Candidate</h2> Minimum Qualifications: <ul> <li>Proficiency in CRM tools, Microsoft Suite (especially PowerPoint and Excel), and process analysis software. </li> <li>Excellent verbal, written and interpersonal communication skills. </li> <li>Written skills include demonstrating the ability to analyze and document processes, including creating detailed process documents and work instruction manuals that are clear and understandable to a wide audience </li> <li>Ability to solve complex analytical challenges, independently analyze information and make recommendations based on analysis. </li> <li>Proven collaborative skills in reaching a team approach to accomplishing work </li> <li>Proven ability to work in a customer service-oriented organization. </li> <li>Excellent negotiating and persuasive skills </li> <li>Ability to motivate others, use good teamwork skills, including development of interdepartmental relationships and the ability to make complex decisions. </li> <li>Demonstrates high personal work standards </li> <li>Embraces change, inspires trust, communicates in all directions and is a continuous learner </li> <li>Experience with project management and leading complex initiatives.</li> </ul> Preferred Qualifications: <ul> <li>Systems Business analysis experience</li> <li>Bachelor’s degree and/or 5+ years related experience</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $82,969 - $110,625 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $87,117 - $116,156 in these states: CO HI MI MN NC NH NV OR RI $91,266 - $121,688 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a> <a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a> <h2>What to Expect Next</h2> Requisition #: 337014 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 04/01/2025

Lead Process Analyst

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> Provide expert technical direction across multiple and complex systems, including planning, designing, implementing, and maintaining enterprise cloud network infrastructure. This role combines advanced networking expertise with collaboration and leadership to ensure optimal network performance, security, and scalability across the organization. The position requires working with cross-functional teams, mentoring junior engineers, and developing innovative solutions for complex networking challenges while maintaining high availability and security standards. <h2>Location</h2> Work from home, anywhere within the US. <h2>The Main Responsibilities</h2> <ul> <li>Develop and maintain cloud network architecture and standards for hybrid and multi-cloud environments, ensuring seamless integration with on-premises systems.</li> <li>Design, implement, and maintain enterprise cloud network infrastructure, ensuring optimal performance, resiliency, scalability, and security.</li> <li>Understand and drive network integration requirements for security initiatives, including firewall configurations, VPN implementations, and intrusion detection/prevention systems.</li> <li>Monitor and optimize network performance through advanced diagnostic tools, implementing necessary adjustments for enhanced efficiency.</li> <li>Provide high-level technical guidance and resolve escalated issues from lower support tiers while maintaining system stability.</li> <li>Develop and maintain comprehensive network documentation, including detailed network diagrams, design references, and standard operating procedures.</li> <li>Collaborate with technology vendors and stakeholders to implement business-focused networking solutions.</li> <li>Mentor and provide technical leadership while fostering a culture of knowledge sharing.</li> <li>Plan and execute network capacity improvements, failure testing, and disaster recovery strategies to ensure business continuity.</li> <li>Utilize automation tools and scripting to improve efficiency for network deployments and operations.</li> </ul> <h2>What We Look For in a Candidate</h2> Required Skills: <ul> <li>Cloud Networking: Expertise in cloud networking technologies, including virtual networks, subnets, security groups, and VPNs in cloud environments such as AWS, Azure, or Google Cloud.</li> <li>Networking Technologies: Demonstrated expertise in implementing and managing connectivity services including advanced routing protocols (BGP, OSPF), virtual routing (VRFs), and network segmentation.</li> <li>Networking Principles: Advanced understanding of TCP/IP networking principles, protocols such as DNS &amp; HTTP/HTTPS, and cloud network architecture best practices.</li> <li>Network Load-Balancer: Understanding of network traffic load-balancing technologies, such as local traffic management and global server load-balancing.</li> <li>Automation: Proficiency in network automation tools and scripting languages (e.g., Python, Ansible, Terraform) to enhance operational efficiency.</li> <li>Leadership: Demonstrated ability to lead technical teams and mentor junior engineers while maintaining strong cross-functional relationships.</li> </ul> Desired Skills: <ul> <li>Network Security: Hands-on experience with enterprise network security systems, including next-generation firewalls, IDS/IPS, and DDoS mitigation strategies.</li> <li>SD-WAN: Experience in designing and maintaining SD-WAN environments utilizing technologies such as Cisco and Palo Alto Networks.</li> <li>Container Networking: Proficient with design, configuration, and integration of container-based ecosystems.</li> <li>AWS, Azure, CGP Cloud experience (at least 1).</li> </ul> Qualifications: <ul> <li>Bachelors degree or equivalent education and experience with typically 8+ years Enterprise level support and design experience. </li> <li>Certifications in AWS, Azure or GCP is preferred. </li> <li>Strong experience in operations and systems infrastructure administration &amp; design</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. #LI-LP1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 337388 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/27/2025

Senior Lead Network Engineer - Cloud

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The Lead Database Administrator will be part of the Global Operations team, which is responsible for all the aspects of database architecture, administration, documentation, and code changes on production environments. Day-to-day operation involves crisis management, critical escalations, customer onboarding, change management approvals and metrics reporting for the DBA team. Responsible for scheduling, implementation, monitoring and day-to-day activities. <h2>Location</h2> This is a remote opportunity open to candidates located anywhere in the U.S. <h2>The Main Responsibilities</h2> <ul> <li>Responsible for day-to-day operations and maintenance support of the database environment, crisis management and hands-on technical support.</li> <li>Maintain 99.99% availability for all Lumen Hosting products and infrastructure and make sure all the DB related SLAs are met for uptime and support. </li> <li>Technical point-of-escalation for the DBA team. </li> <li>Interface with other central organizations to improve and implement process, procedures and automation. </li> <li>Pro-active and reactive performance analysis, monitoring, troubleshooting and resolution of issues. </li> <li>Regular database capacity planning related to database growth and system utilization, trend analysis and predicting future database resource requirements. </li> <li>Technical interface between the DBA team and customers</li> <li>Database installation, configuration, administration, and monitoring </li> <li>Maintenance and support for patch releases, change management maintenance windows, and support of content migration and customer validation </li> <li>DB2 DBA to support DB2 v12 environment on z/OS</li> <li>High volume DB2 Database and Stored Procedures running several mission critical applications</li> <li>Configure and maintain DB2 and/or IMS database data sharing across multiple Sysplex environments</li> <li>Manage and maintain IBM DB2 and/or IMS databases ensuring their availability, security, and performance</li> <li>Collaborating with customer to deliver appropriate solutions</li> <li>Manage all databases and logs at the infrastructure and application level </li> <li>Perform incident and change management on all databases </li> </ul> <h2>What We Look For in a Candidate</h2> <ul> <li>Currently holds or can obtain a Government Suitability Clearance</li> <li>Consulting Level Bachelor's degree. </li> <li>Typically with 8+ years of experience in an IT environment. 6+ years of experience with Master's Degree.</li> <li>Experience performing DB2 for z/OS backup and restore, database reorg, buffer pools, and performance tuning</li> <li>Experience supporting DB2 connect server for z/OS</li> <li>Hands-on knowledge of SMP/E to install, maintain, test, and configure base DB2 and/or IMS database system libraries</li> <li>IMS experience a plus</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI $114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA #LI-KG1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a> <a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a> Requisition #: 336903 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/i/global/en/faqs" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/12/2025

Lead Database Administrator

<h2> Desktop Support Technician </h2> <a href="#"> apply now </a> <a href="#"> Back To Search Results </a> LOCATION: Oklahoma City, Oklahoma FLEXIBILITY: Hybrid/Onsite SALARY: $0 - $ SALARY: $22 - $25/hour POSTED: March 20, 2025 JOB TYPE: Contract JOB ID: 30760 <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h4> Job details </h4> <h4><a href="https://jobs.inceed.com/job/30760" target="_blank">To Apply for this Job Click Here</a></h4> Compensation: $22-$25/hr Location: Onsite – Oklahoma City, Oklahoma Position: Desktop Support Technician Inceed has partnered with a great company to help find a skilled Desktop Support Technician to join their team! We are unable to provide sponsorship at this time. <h3>Required Qualifications &amp; Experience:</h3> <ul> <li>3 years of Desktop Support experience</li> <li>Experience with Windows imaging and Windows 11 upgrades</li> <li>Hands-on experience with Active Directory and Windows configurations, deployments, and patching</li> <li>Experience setting up workstations and troubleshooting hardware and software issues</li> <li>Ability to support iOS devices, including upgrading iPhones to iPhone 15 Plus or newer and ensuring compatibility with critical applications</li> <li>Strong customer service, communication, and interpersonal skills – must be comfortable interacting with managers and end users</li> <li>Must be physically capable of lifting equipment, moving workstations, and working under desks as needed</li> </ul> <h3>Nice to Have Skills &amp; Experience:</h3> <ul> <li>Experience supporting macOS</li> <li>Field support experience preferred but not required</li> <li>Experience with Intune, Autodesk, Bentley, Trimble, or ESRI products is a plus</li> </ul> Perks &amp; Benefits: <ul> <li>3 different medical health insurance plans, dental, and vision insurance</li> <li>Voluntary and Long-term disability insurance</li> <li>Paid time off, 401k, and holiday pay</li> <li>Weekly direct deposit or pay card deposit</li> </ul> If you are interested in learning more about the Desktop Support Technician opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing and direct placement firm that believes in the possibility of something better. Our mission is simple: We’re here to help every person—whether client, candidate, or employee—find and secure what’s better for them. Inceed is an equal opportunity employer. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #LI-MR2 #LI-Onsite <h4><a href="https://jobs.inceed.com/job/30760" target="_blank">To Apply for this Job Click Here</a></h4> <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/30760-desktop-support-technician-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/30760-desktop-support-technician-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/30760-desktop-support-technician-oklahoma-city-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/30760-desktop-support-technician-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/30760-desktop-support-technician-oklahoma-city-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/30760-desktop-support-technician-oklahoma-city-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h4> Apply Now </h4> "*" indicates required fields <h2> About Us </h2> Inceed is a staffing and recruiting team full of people-loving people. Specializing in the IT and Finance &amp; Accounting fields, we thrill at the opportunity to help you discover the next step in your career or, as we call it, your “something better”. And with the broad reach of our multiple branches, we’re able to do so nationwide. It feels weird tooting our own horn, but we are super proud to be: (same list awards and recognitions) Once we synch up with you to discuss a job posting, we value connection above all else. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?

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