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Tulsa Community College

Adjunct Faculty - Engineering Technology

<h2>DESCRIPTION</h2> AWS Security is a global team tasked with keeping the cloud safe. To help deliver for customers on this promise the AWS Bug Bounty team is currently seeking a Sr Technical Program Manager (TPM) with strong software development skills to join our team! As a Bug Bounty TPM you will help us meet the needs of our diverse customer base: internal service owners and engineers, security leadership as well as our external researcher community. This role has high visibility within AWS Security leadership and the broader AWS C Suite. Data driven decisions presented through strong communication is key to being successful. You will provide crystal-clear vision and direction to help define and build the program and communicate that vision to senior leadership. In collaboration with our existing team you will have ample opportunity to define innovative solutions and strategy to current and future challenges. This role is involved in the day to day operations of our Bug Bounty program where you will be expected to dive deep into the trends and discoveries from external researchers to support our holistic and continuous feedback loop with partner teams. In this role, you will be expected to interact directly with external customers and the security research community through transparent, technical and thoughtful responses. Further, you will support our researcher community by identifying new incentives, hosting training and live events for researcher development. Successful candidates will be very comfortable writing automation to perform data analysis for identifying unique program trends. While this role is not an software development role, strong candidates will not shy away from writing code. A Technical Program Manager is expected to understand the systems in their program space, the limitations, scaling factors, boundary conditions, and reasons behind architectural decisions. They are expected to seek out and clearly communicate relevant data to support complex business decisions, and drive the right recommendations in a compelling and effective way. They create plans that have objective, measurable success criteria and clearly communicate progress and outcomes. They anticipate the gaps between teams, processes, and system architectures to help their organization produce the best possible results for our customers. If you are excited by the opportunity to innovate and define strategy for a public facing security program at the world’s largest cloud provider, we are eager to speak with you! Key job responsibilities - Develop, manage and deliver key initiatives and programs - Develop custom automation to perform data analytics and use existing business intelligence tools to find insights and track program health - Manage community development and outreach - Define and track goals over the short and long term with measurable outcomes and communicate program health weekly - Communicate with SVPs, VPs, Directors and domain managers to prioritize and execute remediation plans A day in the life Our mornings typically start by looking at the queue of submitted reports that have already undergone initial triage by our third party partners. We single out reports that need urgent attention and then do a deep dive: reproducing, root causing and where appropriate extending the findings in the report to demonstrate maximum impact. Once done we coordinate with the internal stakeholders to drive the report until remediation. We maintain a close partnership with other security teams across Amazon to surface reports and trend data that are relevant to their mission. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training &amp; Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Amazon

Sr Technical Program Manager, AWS Security

Liberty Mutual Strategic Ventures

Senior Analyst or Consultant

<h2>About the team</h2>At Zillow Group, our mission is to ‘give people the power to unlock life’s next chapter’ and our Sales, Success and Support teams (Frontline operators) are crucial to delivering that mission to our professional partners. The Frontline Products team crafts, builds, and implements the technology that enables our Frontline operators to grow revenue while providing an excellent partner experience. We work in lock-step with our engineering teams to build these experiences and run our core portfolio, which includes custom-developed and third-party corporate applications (Salesforce CRM, engagement, analytics and communication tools).<h2>About the role</h2>We are seeking a Senior Product Manager to lead our sales productivity technology product strategy! This role is responsible for improving sales efficiency and effectiveness by providing Sales teams the tools needed to supercharge their workflows. Your focus will be on delivering solutions that increase sales productivity while enabling a positive customer purchasing experience.<h2>You Will Get To:</h2><ul> <li>Lead the strategy and roadmap for sales productivity tooling for B2B sales teams.</li> <li>Investigate and implement groundbreaking AI technology advancements in the sales technology space.</li> <li>Partner with business line systems teams, enablement, marketing, and management to deliver platform capabilities that enable revenue generating business strategies.</li> <li>Apply qualitative and quantitative research to quickly test, measure, and iterate on new product and feature concepts to improve value and mitigate risks.</li> <li>Use product metrics to steer business decisions, identify product opportunities, and assess performance.</li> <li>Serve as the product owner in agile scrum ceremonies from discovery through design, delivery and evaluation.</li> <li>Engage with a diverse group of key partners and senior leaders by sharing progress and insights through product briefs, status updates, and demonstrations. </li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $145,500.00 - $232,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>5+ years experience as a Product Manager, collaborating with internal and external technology analysts and developers</li> <li>Direct experience owning sales technology systems including CRM, Sales Engagement, Communication and/or Intelligence platforms.</li> <li>Strong executive presence including written and verbal presentation abilities.</li> <li>Exceptional ability to influence and drive consensus across leadership, product, engineering, and data science teams.</li> <li>Demonstrated experience evaluating end-user experiences and business processes to meticulously document requirements for system development and testing</li> <li>Proven track record of leading end-to-end project lifecycle and technical implementation of new products or features, from discovery to launch execution, including stakeholder management, user testing, and impact assessment</li> <li>Exceptional decision-making abilities and experience in prioritizing work; adept at making trade-off decisions to align with customer needs and technology limitations.</li> <li>Nice to have: Experience implementing AI productivity solutions for sales teams (Ex: AI sales development and next best action)</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Senior Product Manager, Sales Technology

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. Data-backed decision making is core to Coinbase’s culture, and our People Analytics team strives to introduce data to inform, and ultimately drive, every people-related decision we make. We are looking for a People Data Analyst to realize this vision by building and enabling exceptional reporting on people data. , expanding the team’s We are looking for candidates who are builders: to define and build toward a best-in-class future, build our foundations (from the weeds to the clouds), and support in the scaling of our People Analytics practices for the next phase of Coinbase’s growth. People Analytics works closely with our Executive Team, functional business leaders, and People leaders to ensure people data is accessible, valuable, and actionable. What you’ll be doing (ie. job duties): To be completed by all business teams except Eng. <ul> <li>Develop and maintain self-service reporting and analytics capabilities within Looker.</li> <li>Respond to ad hoc report requests in support of BAU activities and special projects (e.g., executive dashboards)</li> <li>Maintain and audit custom report and calculated field catalogs, ensuring cleanliness of dashboards across our Workday, Greenhouse, and Qualtrics datasets</li> <li>Design, own, and deliver complex reporting and analysis solutions to provide rich insights on people challenges (e.g., performance, org health)</li> <li>Collaborate with people leadership / teams to improve data quality and consistency within various HR platforms (especially Workday)</li> <li>Maintain awareness of key HR platform feature releases/roadmap and the potential impact of those plans on current and future analytics functionality</li> <li>Lead testing and analysis of new Looker reporting and analytics features</li> <li>Manage cross-functional relationships with our partners in data engineering, data platform, and enterprise architecture</li> <li>Provide excellent customer service in response to report requests and resolve requests accurately and in a timely manner</li> </ul> What we look for in you (ie. job requirements): To be completed by all business teams except Eng. <ul> <li>Experience with various data analysis and visualization tools (Looker preferred)</li> <li>Experience with Workday reporting</li> <li>Proven expertise in building robust data models from complex data sources to generate insights</li> <li>Experience interpreting and transforming business user requirements into dashboards to drive actionable insights</li> <li>Hands-on experience querying with SQL </li> <li>Understanding of foundational statistical concepts and methods</li> <li>Customer orientation and track record of delivering results against time tight timelines in a heavily XFN environment</li> <li>Exterme attention to detail</li> </ul> Nice to haves: <ul> <li> <ul> <li>Experience with other HR specific platforms and visualization tools (e.g., Qualtrics, Greenhouse, OneModel)</li> </ul> </li> </ul> Job #: P68408 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $130,900—$154,000 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

People Data Analyst

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The CX Compliance team is essential in ensuring that our global CX Compliance Operations function efficiently, comply with regulatory requirements, and consistently deliver high-quality resolutions. As an L&amp;D Analyst III within the CX Compliance team, you will be responsible for conducting training as a subject matter expert (SME) and will perform end-to-end Transaction Monitoring investigations for customers (individuals/entities). You will work extensively with functional leaders in the Financial Crime Risk Service line, Work Force Management, and Learning and Development to support functions to maintain production and quality of the highest standard. You will work independently, prioritizing L&amp;D support to BAU operations and BPO sites. This includes multiple tasking with minimal guidance, and remaining open to feedback from all levels to drive continuous improvement in compliance handling. What you’ll be doing (ie. job duties): <ul> <li>Minimum of 2 years of relevant experience in financial services, crypto, investigations, legal, or the tech industry, with a focus on TMS, compliance, or regulatory matters.</li> <li>Ability to create and deliver presentations that effectively communicate complex information to diverse audiences while presenting technical and non-technical information clearly</li> <li>Conduct investigative review and analysis in support of company’s BSA/AML regulatory compliance policies and programs including investigating automated alerts from our transaction monitoring systems, and referrals sourced from law enforcement requests and other company lines of business</li> <li>Analyze transaction activity and KYC information and conduct due diligence research in support of investigations as well as interpret evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products</li> <li>Document investigations in written narratives</li> <li>Decide whether activity warrants escalation for additional review and subsequently recommend whether activity appears suspicious and warrants filing of a suspicious activity report</li> <li>Incorporate feedback from Quality Assurance Team</li> <li>Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures </li> <li>Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigation</li> <li>Review data from systems and following Coinbase procedures to investigate, decide, and document transaction monitoring alerts</li> </ul> What we look for in you (ie. job requirements): <ul> <li>Strong interpersonal, analytical, and communication (verbal and written) skills</li> <li>Demonstrated comfort and effectiveness with public speaking in various settings</li> <li>Experience working with Google Sheet, Google Doc, Excel, Word</li> <li>Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment</li> <li>Ready to support in 24*7 environment</li> <li>Organized with a High level of attention to detail</li> </ul> Nice to haves: <ul> <li>Professional certification in AML or Fraud (e.g. CAMS, CFCS, CFE) </li> <li>Experience in project management, analytics, or vendor management</li> <li>Advanced degree in business, finance, or customer experience (CX)</li> <li>Proficiency with tools such as Google apps, JIRA, Hummingbird, and Salesforce Service Cloud.</li> <li>Experience collaborating with external outsource business partners</li> </ul> Job #: G2640 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $40.05—$47.12 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Compliance L&D Analyst III

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryAs a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, and efficient manner, with a shown dedication to 1st call resolution and overall customer happiness. Work from home option is available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.<h2>Key Responsibilities:</h2><ul> <li>Document problems, complete problem tickets, and request information in the support tools.</li> <li>Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.</li> <li> Effectively manage call workload.</li> <li>Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.</li> <li>Collaborate well in a team environment.</li> <li> The full-time employee will work 5 days a week and must be able to work one weekend shift a week. </li> </ul> Required Qualifications<ul><li>6 months of technical and/or call center experience</li></ul> Preferred Qualifications<ul> <li>Experience in a help desk/call center environment providing technical support in a retail environment.</li> <li>Experience using computer hardware and software applications.</li> </ul> Education<ul><li>High School Diploma or GED required or 2 years equivalent experience.</li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$17.00 - $31.30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/31/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Technical Support Representative - Work From Home Rhode Island

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.CVS health is seeking a highly motivated self-starter to join the Control Assurance and Testing team, who with an entrepreneur spirit will help drive Control strengthening and risk mitigation to designated Business partners and SMEs.You will collaborate with Control Assurance Testing teammates and key stakeholders to identify opportunities in strengthening Business controls to achieve Process objectives and to help in designing controls that help mitigate risk to an acceptable level. Responsibilities include, but not limited to:<ul> <li>Conduct testing activities to evaluate effectiveness of controls.</li> <li>Assist in the building of an effective Testing environment.</li> <li>Support the questions from Business partners or Key Stakeholders in strengthening control environments.</li> <li>Stay up to date in industry best practice proven through certification and further education.</li> <li>Participate and engage in crucial conversations that seek opportunities for innovation and enhance operations through constructive feedback.</li> <li>Participate and engage teammates in opportunities to enhance performance and build camaraderie.</li> <li>Utilize your strong knowledge of Regulatory Compliance.</li> </ul>We are seeking someone who is interested in working full time from home Monday - Friday 8am - 5pm Eastern.Required Qualifications<ul> <li>2+ years of experience Risk Management, Control execution &amp; management, or Banking professional.</li> <li>1+ years of experience utilizing Governance Risk Management System / tool.</li> <li>Experience in utilizing program management tools such as Asana, Jira, or MS Teams.</li> </ul>Preferred Qualifications<ul> <li>Certified in Risk and Information Systems Control (CRISC)</li> <li>Organized and skilled in prioritizing workloads based on deliverable needs.</li> <li>Excellent written and verbal communication skills.</li> <li>Proficient in Microsoft Office applications.</li> <li>Ability to work independently with strong time management skills.</li> <li>Pro-active nature for identifying opportunities in growth and professional development.</li> <li>Experience in online work utilizing camera features to enhance visibility and engagement during virtual interactions.</li> </ul>Education<ul><li>Bachelor’s degree or equivalent experience.</li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$64,890.00 - $144,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/31/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Controls Assurance Tester - Risk Management Analyst

Location: Must live within a commutable distance of the Oriskany, NY, Tampa, FL, Bloomfield, CT Cary, NC, Aurora, IL, Bridgewater, NJ, Omaha, NE, Warwick, RI, Clark Summit, PA, San Juan, PR office Once a month in office for meetings IVR UAT Testing: <ul type="disc"> <li>Responsible for documenting, reviewing and approval of the test scenarios and test steps (including end to end) for each feature and user story. Prepare Test data for testing. Test the desired user experience, contained within IVR</li> <li>Act as a lead in creation, preparation and conduct quality assurance reviews with the business partners. Attend initiative meetings with Business Analyst &amp; Project status meeting</li> <li>Work with Product Owner to resolve issues and defects through collaboration within the delivery team and across the organization</li> <li>Review test scenarios and test cases with business partners and get approval prior to testing</li> <li>Ensure that post-production / smoke testing is conducted and issues are escalated and resolved</li> <li>Monitor and track all testing efforts using Agile principles and tool set (e.g. Azure)</li> <li>Ensure UAT testers have access to the correct lower region environment to conduct testing </li> <li> Technical &amp; Professional Skills Required <ul type="circle"> <li>Expert understanding of Collaboration Tools such as Azure DevOps, SharePoint, Microsoft Teams, Microsoft Powerpoint, Microsoft visio</li> <li>Have a Testing Mindset: Ability to test Personas, Understand customer journey</li> <li>Document User story writing and Acceptance Criteria in Azure</li> <li>Expert Understanding of technologies used in the IVR and telephony: Dialogue Design tools, Chat bot, Text to Speech, Speech Recognition, Toll Free Number Engineering, Automatic Call Distribution, Natural Language Processing</li> <li>Excellent Communication, organization and planning skills</li> <li>Stakeholder Management</li> </ul> </li> <li> Experience Required<ul type="circle"> <li>2+ years’ current experience working within IVA/IVR in a Call Center</li> <li>2+ years’ experience with creating documentation for communication with varied audiences</li> <li>2+ years’ experience testing call center applications</li> </ul> </li> <li> Experience Preferred<ul type="circle"> <li>Agile Methodology experience</li> <li>SAFe Agile Certification preferred</li> <li>1+ years’ experience with project management</li> </ul> </li> </ul>

MetLife

Technology Liaison - IVR UAT Tester

<a href="#">Apply</a> Description BACKGROUND InTulsa Initiative, LLC is participating in the initiative known as "Tulsa For You and Me" (TFY), which is collection of talent attraction and economic growth programs dedicated to building a vibrant and inclusive Tulsa. Operated under the George Kaiser Family Foundation (GKFF), TFY’s nationally recognized programs include Tulsa Remote, Tulsa Innovation Labs, inTulsa, Build In Tulsa, Atlas School, Campus Tulsa, and Tulsa Service Year. Our ambitious goal: Create 20,000 high-growth industry jobs by 2033, with at least one-third of those opportunities accessible to historically underrepresented Tulsans. This role is part of Integrated Strategies, a centralized team supporting technology, research &amp; analytics, marketing, and business operations across TFY programs. Join us and make a lasting impact on Tulsa’s future! About the Role As a Technical Project Manager &amp; Scrum Master, you will drive the execution of high-impact technical projects while ensuring Agile best practices enable smooth workflows and collaboration. This role blends structured project management with Agile facilitation, requiring both big-picture thinking, effective communication, and exceptional attention to detail. You’ll partner with teams across Integrated Strategies, which is comprised of RAD (Research, Analytics, and Data), Tech (architecture and development), and Business Operations, ensuring technical initiatives are well-scoped, prioritized, and executed efficiently to deliver impact. Beyond execution, you’ll also improve how work gets done—optimizing Jira workflows for technical teams, Asana for program collaboration, and key project resources like BRDs and execution templates to drive consistency across initiatives. You’ll manage schedules, facilitate discussions, and keep projects moving forward by removing blockers and enforcing clarity at every stage. As a trusted leader, you’ll shape how projects are delivered, Agile adoption, and cross-team alignment. If you thrive on bringing order to complexity, ensuring execution excellence, and turning strategy into action, this role is for you. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Scrum Master Responsibilities <ul> <li>Facilitate Agile execution – Lead sprint planning, backlog refinement, daily stand-ups, retrospectives, and continuous improvement efforts.</li> <li>Optimize Jira workflows &amp; work structure – Design and manage Jira systems, automate workflows, enforce SLAs, and organize projects into epics, user stories, and tasks for clear prioritization and execution.</li> <li>Drive Agile best practices – Support teams on Scrum principles, foster an Agile mindset, and implement strategies to improve velocity, quality, and efficiency.</li> <li>Remove impediments &amp; improve flow – Identify and resolve blockers, manage dependencies, and ensure smooth team collaboration.</li> <li>Ensure transparency &amp; cross-team alignment – Maintain real-time visibility into progress through Jira dashboards, sprint metrics, and structured updates while fostering collaboration between technical and business stakeholders.</li> </ul> Project Management Responsibilities <ul> <li>Oversee a dynamic portfolio of high-impact technical projects (1–6 months each), driving end-to-end execution while serving as the primary liaison for program stakeholders. Align efforts across RAD, Tech, and Business Operations to ensure seamless coordination and delivery via frameworks such as release management.</li> <li>Translate program needs into clear project plans with defined scope, success metrics, and execution strategies. We use Asana for program stakeholder collaboration and Jira for technical team workflows.</li> <li>Track progress, manage logistics, and ensure accountability—Proactively resolve bottlenecks, escalate risks, and keep projects on track by coordinating schedules, managing calendar invites, preparing agendas, and ensuring the right stakeholders are engaged at the right time.</li> <li>Standardize key project resources, maintaining BRD templates, execution frameworks, and other tools (e.g., functional specs, risk assessments, implementation roadmaps) to support consistent project definition and management.</li> <li>Integrate Agile and structured execution, balancing flexibility with project management best practices to optimize delivery.</li> <li>Other duties as assigned.</li> </ul> Requirements KNOWLEDGE EXPERIENCE AND SKILL REQUIREMENTS <ul> <li>5+ years of experience in technical project management and Agile execution, with a mix of Scrum Master and structured PM responsibilities.</li> <li>Expertise in Jira and Asana for Agile execution and project management—Skilled in Jira administration, backlog management, automation, and reporting, as well as Asana for project roadmaps and stakeholder collaboration</li> <li>Strong understanding of the Software Development Life Cycle (SDLC), release management, and DevOps.</li> <li>Exceptional attention to detail and execution discipline, including demonstrable experience managing project logistics such as scheduling, calendar coordination, stakeholder engagement, meeting agendas, and post-meeting communications.</li> <li>Experience developing and maintaining standardized PM resources (e.g., BRDs, execution frameworks, risk assessments, implementation roadmaps) to improve consistency and efficiency.</li> <li>Strong facilitation and stakeholder management skills, capable of translating complex technical work into actionable insights for non-technical audiences.</li> <li>Relevant certifications preferred (e.g., Certified Scrum Master (CSM), PMP, SAFe, ITIL, PMI-ACP).</li> <li>Experience in startup-like, high-growth environments, with the ability to balance structure and agility in a fast-paced setting with nascent systems and ways of operating. </li> </ul> Salary: The anticipated salary range between $101,000 - $130,000. Hours &amp; Location: <ul> <li>This is not a fully remote position as we work in a hybrid office environment. In-Office and hybrid/flexible schedules are based on business need, staff readiness, and approved by one's supervisor.</li> <li>You must live in or be able to relocate to Tulsa, OK or the surrounding area and work from the office at least 3 days per week. </li> <li>This is a full-time position with an expectation of working 40 hours per week.</li> <li>The typical hours of operation are 8:00 a.m. to 5:00 p.m.</li> </ul> Benefits and Compensation: As part of our overall compensation package, we offer work/life flexibility, comprehensive health benefits, paid time off, and generous retirements contributions designed to support you and your family. Details: <ul> <li>100% employer paid medical, dental, and long-term disability for full-time employees only. Option to add vision and dependents.</li> <li>401K employee and employer contributions</li> <li>Paid time off to support you while you are out of the office</li> <li>Paid holidays so our employees can spend time with those they care about.</li> <li>Employer paid AD&amp;D life insurance, with employee option to add supplemental life insurance.</li> </ul> Salary Description $101,000.00 - $130,000.00

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