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POSITION SUMMARY Habitat for Humanity International (HFHI) is in search of a Demand and Relationship Manager who will work collaboratively with HFHI departments to understand, research, and articulate line of business and complex, large scale enterprise technology demand initiatives to achieve maximum operational efficiencies and effectiveness. The ideal candidate will serve as a technology interface and liaison between the Technology Portfolio Management and HFHI departments. This position can be based remotely in the U.S. and requires 5% travel. ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul> <li>Serve as an interface and liaison between HFHI functional and technology departments to improve relationships, communications, collaboration and business technology.</li> <li>Facilitate conversations around future direction of technical solutions, how that direction will impact stakeholders, and how future and current systems can be utilized to grow and transform the business. </li> <li>Interact frequently and build relationships with departments, perform analysis and development of demands and prioritizations for the IT department.</li> <li>Assists in business case development and identifies IT demands to measure benefits, particularly productivity-related, and to ensure value is added consistently with enterprise productivity goals. </li> <li>Engages customers in periodic review of service level agreements (SLAs) to ensure the Portfolio Management Office is meeting and exceeding customers’ expectations. </li> <li>Performs all other related duties as required.</li> </ul> MINIMUM REQUIREMENTS:<ul> <li>Bachelor’s degree in computer science, business administration or a related discipline.</li> <li>Five (5) years of IT experience spanning a variety of IT disciplines.</li> <li>Strong background in strategic planning, project management and business systems analysis preferred.</li> <li>Demonstrated analytical and problem-solving abilities.</li> <li>Comprehensive understanding of Project Management and/or Agile principles and practices.</li> <li>Understanding of software development methodologies (waterfall and agile).</li> <li>Strong communication and training skills.</li> <li>Ability to collaborate with various stakeholders.</li> <li>Business analysis and business process design skills.</li> <li>Proficient in the use of Microsoft Office tools + Smartsheet.</li> <li> Behave Ethically: Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.</li> <li> Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.</li> <li> Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.</li> <li> Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.</li> <li> Lead: Positively influence others to achieve results that are in the best interest of the organization.</li> <li> Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.</li> <li> Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.</li> <li>Experience working with all levels of the organization, both technical and non-technical.</li> <li> Active support of HFHI Values:<ul> <li>Humility – We are part of something bigger than ourselves.</li> <li>Courage – We do what’s right, even when it is difficult or unpopular. </li> <li>Accountability – We take personal responsibility for Habitat’s mission.</li> </ul> </li> <li>Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.</li> </ul> PREFERRED – in addition to minimum:<ul><li>Non-profit experience</li></ul> The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the U.S., the hiring range for this position is $116,030 - $136,500. #LI-RM1 #LI-Remote

Terwilliger Centre for Innovation in Shelter

Demand and Relationship Manager

Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 45 countries, Addepar’s platform aggregates portfolio, market and client data for over $7 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh and Pune. <h4>The Role</h4> We are currently seeking a Client Success Manager to join our Core Client Success Team. The Client Success Team at Addepar drives client success for the complete post-sales lifecycle of an Addepar client. Through strategic guidance and partnership, CSM will ensure clients derive maximum value from the platform, leading to overall adoption success, retention, and renewal. Few roles provide such a direct impact on the growth of the company! You will become a trusted advisor to these clients, deeply understanding their business and their needs, and help them improve the value they get from Addepar. This role involves working closely with colleagues to identify and reveal opportunities. CSM will also cultivate cross-functional relationships in Product &amp; Engineering and Services teams, to drive standard methodologies and utilization of the platform. You will be the client’s internal advocate! You will help to ensure an excellent experience, and gather feedback to aid Addepar in building the next generation of solutions. Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $69,000 - $107,000 + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only and do not include bonuses, equity, or benefits. <h4>What You’ll Do</h4> <ul> <li>Develop a deep understanding of the Addepar platform and be able to apply it to clients’ requirements, industry challenges, and goals</li> <li>Provide client support to senior members of the team during implementation, business reviews, instance reviews, and other BAU tasks to support an outstanding client experience</li> <li>Develop success plans for a pool of clients, supporting critical client metrics to drive adoption and identify optimization and cross-selling opportunities</li> <li>Provide continuing education and insights to clients relating to product updates, Addepar’s product roadmap, as well as review product usage patterns</li> <li>Assist in the identification of new revenue opportunities for the Account Manager and Product Specialists, and participate in presentations to clients, including but not limited to: new projects, additional Addepar products or partner solutions</li> <li>Advocate for clients, building strong working relationships with cross-functional teams to ensure client success</li> </ul> <h4>Who You Are</h4> <ul> <li>3+ years of experience in a RIA, Single Family Office, or Multi Family Office oriented business or environment, preferably in a client-facing role for financial products or services for UHNW clients</li> <li>Strong analytical skills and a consistent framework or process approach to problem solving</li> <li>You have technology knowledge that helps you engage and have credibility with product groups within Addepar and clients</li> <li>Strong time management and prioritization skills, as well as verbal and written communication skills</li> <li>Experience building and improving client engagement strategies with a track record of success as proven by improved client health, referenceability, and platform adoption</li> <li>You have handled difficult customers or situations and can demonstrate resolutions</li> <li>Ability to establish relationships with key influencers (internal and client); executive presence and ability to effectively navigate and persuade all levels of an organization </li> <li>Ability to navigate data and people to find answers</li> <li>Independent, adaptable, and can thrive in a fast-paced environment</li> <li>You are open to travel </li> </ul> Our Values <ul> <li> Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes. </li> <li> Build Together - Collaborate to unlock the best solutions. Deliver lasting value. </li> <li> Champion Our Clients - Exceed client expectations. Our clients’ success is our success. </li> <li> Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. </li> <li> Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. </li> </ul> In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to <a href="#">TAinfo@addepar.com</a>.

Addepar

Client Success Manager

Deadline to apply is Monday, April 14. Habitat for Humanity International (HFHI) is seeking to hire a highly organized and process-focused individual to fill the position of Manager, US Market Support. This person will support the Associate Director of Strategic Restructuring on all matters related to affiliate change requests, including name changes, D.B.A.s, geographic service area changes (expansions, reductions, disputes) and related protests/appeals, as well as acquisitions and mergers. The Manager, US Market Support will oversee the Habitat ReStore registration and approval processes with support from the Manager of US. Affiliate Accountability Framework. This position may be based remotely within the US and requires 5% travel. RESPONSIBILITIES: Affiliated Market Support (75%) *Acquisitions and Merger Explorations – Works within HFHI network, including associated approvers and affiliated leaders to support and maintain the integrity of strategic restructuring processes. -Coordinate inquiries and engagements with Salesforce, SharePoint, and Smartsheet tools. -Maintain regular (agreed upon) contact with affiliate leaders throughout engagements and process phases. Escalate approvals to Assoc Dir Strategic Restructuring at appropriate inflection points. -Manage internal notifications of consolidations. -Upload necessary documentation to WorkZone (or another designated platform). *U.S. and International Habitat ReStore Registration and Approval Processes – Works within HFHI network, including dotted line approver, and affiliated leaders to support and maintain the integrity of the Habitat ReStore registration and approval processes. -Coordinate new store requests and maintain service records using appropriate team tools and software. -Maintain regular (agreed upon) contact with affiliate leaders throughout phases of new store opening process. Escalate approvals to Manager of U.S. Affiliate Accountability Framework and associated HFHI stakeholders (Comms, ReStore Hub, etc.). -Collect and coordinate reviews for various requested documents: Business plan, financial pro forma, operations manual, proposed signage, etc. -Maintain store account data in Salesforce. *Geographic Service Area Changes and related protests &amp; appeals – Works within HFHI network, including associated approvers, and affiliated leaders to support and maintain the integrity of strategic restructuring processes. -Coordinate inquiries and Salesforce engagement cases transferred from the Affiliate Support Center including Standard GSA and Request for Proposal (RFP) Processes. -Maintain regular (agreed upon) contact with affiliate leaders throughout engagements and process phases. Escalate approvals to Associate Director of Strategic Restructuring at appropriate inflection points. -Manage internal notifications of expansion and reductions. -Upload necessary documentation to WorkZone (or another designated platform). *Name Changes (including D.B.A.s) – Works within HFHI network, including associated approvers, and affiliated leaders to support and maintain the integrity of strategic restructuring processes. -Coordinate inquiries and Salesforce engagement cases transferred from the Affiliate Support Center including Name Change and D.B.A. Addition Processes. -Maintain regular (agreed upon) contact with affiliate leaders throughout engagements and process phases. Escalate approvals to Assoc Dir Strategic Restructuring at appropriate inflection points. -Manage internal notifications of expansion and reductions. -Upload necessary documentation to WorkZone (or another designated platform). Associated resource and guidance development and coordination (20%) *MyHabitat Content Creation and Management – Works within HFHI network, including associated SMEs and approvers, to create, revise, and manage internal website and associated content. -Develop and maintain related pages in MyHabitat’s “Strategic Restructuring” collection to include timely and accurate organization change information and process materials. . All other duties as assigned (5%) *Occasionally, as assigned, support other initiatives and participate in general projects, learning opportunities, or events. REQUIREMENTS: *Bachelor’s degree or equivalent experience. *3+ years of related experience. *Understanding of federated nonprofits. *Experience managing projects using PM methodology, ability to prioritize and manage multiple projects *Strong writing and communication skills. *Knowledge of and/or experience in HFH affiliate and ReStore operations and programming. *Customer service mindset. *Ability and flexibility to work cross-functionally across internal and external stakeholders. *Ability to review/revise standard operating procedures (SOPs) for various strategic restructuring processes. *Practice confidentiality of strategic restructuring engagements. *Advanced knowledge of Microsoft Office products (Word, Excel, PowerPoint, and Outlook). *Compassion, patience, and persistence, as well as the ability to think creatively about how to bring matters to a successful closure. *Active support of HFHI Values: -Humility – We are part of something bigger than ourselves. -Courage – We do what’s right, even when it is difficult or unpopular. -Accountability – We take personal responsibility for Habitat’s mission. -Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct. PREFERRED: *Knowledge of and/or experience in HFH affiliate and ReStore operations and programming. *Habitat for Humanity network or direct service experience. *Webpage content creation. *Formal training in Organizational Development and/or Mergers and Collaboration. The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the US, the hiring range for this position is $72,250 to $85,000. #LI-DNI

Manager, US Market Support

Ready to be a Titan?We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We are a group of driven, intelligent, hard-working, and fun people. If you are passionate about helping real hard working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong.As a Customer Success Manager (Enterprise), you will actively manage and develop a portfolio of trades companies and play a key role in ensuring company revenue. The team consists of exceptional account managers who partner closely with the largest and most successful trade service companies in North America to ensure they are maximizing the incredible value of our software. You will directly influence the company's continued success, and help shape the future of the service industry. What you'll do:<ul> <li>Develop a portfolio of ~35 Enterprise comm+ customer accounts, all of which are high-touch customers with complex needs.</li> <li>By regularly reaching out to your accounts, you will gather intelligence on how they are currently using our products and determine what features and services are most valuable to their businesses, while also coaching them on best practices.</li> <li>Build and maintain senior-level relationships with your customer accounts while creating a premium and high-caliber experience.</li> <li>Collaborate with customers by solving complex problems with out-of-the-box solutions to strategically and continually increase product value - All meetings and communications will be delivered with executive-level confidence.</li> <li>Help find new ways to continuously improve our customers experience, both in our product and processes.</li> <li>Analyze user engagement data and identify actionable insight - KPI’s will be reported on regularly.</li> <li>Organize ServiceTitan customers into appropriate segments for up-selling and cross-selling opportunities.</li> <li>Be a mentor and resource to new hires, and members of the non-Enterprise Success Team.</li> </ul> What you'll need:<ul> <li>4+ years of combined experience account and/or project management experience in a customer facing role.</li> <li>Proven ability to multi-task and manage multiple projects at a time with strong attention to detail.</li> <li>Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others.</li> <li>Demonstrated ability for and interest in project management and analyzing data sets.</li> <li>Intelligent, quick thinking, fast learning, and solution oriented.</li> <li>To be an adaptable team player with strong communication and organizational skills.</li> <li>&lt; 15% travel nationwide .</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $85,700 USD - $114,600 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Customer Success Manager, Enterprise

Job Description: This hybrid position reports to our 15901 E Skelly Dr, Tulsa, OK location and works in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&amp;T – a global leader in communications and technology. As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Customer Service Representatives earn between $17.41 - $20.22 and no cap on all commission if all sales goals are met. Not to mention all the other amazing rewards that working at AT&amp;T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: <ul> <li>Handle customer interactions (calls, chats, emails) in a fast-paced environment.</li> <li>Accurately resolve issues related to service, billing, payments, and collections.</li> <li>Explain bills and product features clearly.</li> <li>Troubleshoot basic problems and seek higher support if needed.</li> <li>Build customer confidence and loyalty by resolving issues.</li> <li>Support various customer inquiries, including technical issues.</li> <li>Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.</li> <li>Paid training.</li> </ul> What we are looking for: <ul> <li>Unwavering Customer Focus</li> <li>Strong Work Ethic</li> <li>Adaptability</li> <li>Problem-Solving Skills</li> <li>Attention to Details</li> </ul> Joining our team comes with amazing perks and benefits: <ul> <li>Employee discounts up to 50% off on eligible AT&amp;T mobility plans and accessories, AT&amp;T internet (and fiber where available) and AT&amp;T home phone</li> <li>Tuition reimbursement program</li> <li>Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.</li> <li>Paid Parental Leave</li> <li>Medical/Dental/Vision coverage</li> <li>401(k) plan</li> <li>Additional sick leave beyond what state and local law require may be available but is unprotected</li> <li>Adoption Reimbursement</li> <li>Disability Benefits (short term and long term)</li> <li>Life and Accidental Death Insurance</li> <li>Supplemental benefit programs: critical illness/accident hospital indemnity/group legal</li> <li>Employee Assistance Programs (EAP)</li> <li>Extensive employee wellness programs</li> </ul> WFH Requirements <ul> <li>You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&amp;T will provide all the equipment you’ll need to get started! (keyboard, monitor, computer, mobile device, etc.)</li> <li>Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).</li> <li>You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.</li> </ul> If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&amp;T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you’re ready to take the lead as the voice of AT&amp;T, we’d love to hear from you! Your future is calling. Apply today! Weekly Hours:40 Time Type:Regular Location:Tulsa, Oklahoma It is the policy of AT&amp;T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&amp;T will provide reasonable accommodations for qualified individuals with disabilities. AT&amp;T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-61325 Date posted 03/31/2025

AT&T

Customer Service Representative - Retention (Hybrid)

<h3> Position Summary </h3> Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you’ll do/Responsibilities <ul> <li>The Support Specialist will guide the Epic product specific build regarding scheduling and workflows of providers and patients, including enhancing the support models to achieve successful enhancements, expansion, and ongoing support.</li> <li>Additionally, the Specialist performs analysis of workflows, data collection, report details and other technical issues associated with Epic software.</li> <li>Prepares requirement specifications and provides technical assistance in identifying, evaluating, and configuring systems and procedures that meet user requirements.</li> <li>Review and test new releases and document all outcomes of testing and serve as the support contact for the application.</li> <li>This position has responsibility within all phases of the application implementation including design, build, test, installation, and maintenance of the application.</li> <li>Provide outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care.</li> <li>On an as-needed basis, provide on-site support within the organization.</li> <li>Enterprise Epic Implementation; Primarily remote work with scheduled time onsite with the client. Deloitte has been engaged as an Implementation Partner and will operate with a hands on "Coach and Advise" model of support to the client IT Team.</li> <li>We are looking for experienced team leads to support/coach/advise the Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation.</li> </ul> The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on “heart of the business” issues in specific sectors including Health Care &amp; Life Sciences, Digital Banking &amp; Payments, Investment &amp; Wealth Management, Insurance, Telecom, Media, and Energy &amp; Resources. Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry—and apply them with a process and mindset that tailors transformational change to their specific organization. Required Qualifications <ul> <li>Must have a current Epic Certification (Orders, ClinDoc, or ASAP)</li> <li>6+ years of recent experience on Epic Support &amp; Maintenance</li> <li>Experience in application design, workflows, build, troubleshooting, testing, and support</li> <li>Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience</li> <li>Role is remote</li> </ul> Preferred Qualifications <ul> <li>Hospital or Clinic operations experience</li> <li>Additional Epic Certifications</li> <li>ITIL process knowledge</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,875 to $130,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards-usdc.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

Epic Orders/ClinDoc/ASAP Support Specialist

CompanyCox Automotive - USAJob Family GroupSalesJob ProfileClient Solu Spec II - Express - CAIManagement LevelIndividual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %NoWork ShiftDayCompensationCompensation includes a base salary of $41,200.00 - $61,800.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $15,000.00.Job DescriptionA Client Solutions Specialist II functions as a member of the Manheim Express team for a designated geographical territory. Primary responsibilities of the role include providing accurate and complete documentation of overall vehicle condition within the parameters of a Manheim Express Inspection and driving incremental business growth within their assigned territory. They will collaborate with the field sales team, auction team members, and other Cox Automotive business units to create and execute a growth strategy.In addition to providing quality vehicle inspections, this client-facing role will take a consultative approach in educating franchise and independent automotive dealers about the Manheim Marketplace, as well as advising them in the utilization of digital wholesale solutions, including Manheim Express and OVE. The Client Solutions Specialist II will provide additional value to our clients by providing outstanding personalized customer service and exceeding the client’s expectations. PRIMARY DUTIES/KEY RESPONSIBILITES<ul> <li>Locate, start, move, and inspect vehicles on dealers’ lots safely.</li> <li>Conduct thorough assessment of vehicle condition following the Manheim Express Inspection process.</li> <li>Verify vehicle identification and enter accurate vehicle information into the inspection system (ie. VIN, mileage, and sub series)</li> <li>Inspect and record vehicle equipment and options, including damage and missing or inoperable items.</li> <li>Inspect and record vehicle exterior condition, including tires, frame, glass, panels, and mechanical components.</li> <li>Inspect and record vehicle interior condition, including seats, dashboard, infotainment system, and options.</li> <li>Perform basic mechanical inspections on vehicles including powertrain, drivetrain, structural, and electrical components.</li> <li>Functions as a team player and work closely with other team members, sales and auction partners, and our client care staff to create a superior client experience.</li> <li>Utilize Salesforce for planning, tracking, and reporting. </li> <li>Inform, educate, and advise dealers regarding policies, procedures, and marketplace strategies.</li> <li>Develop and strengthen relationships with dealers over the phone, online, and in-person.</li> <li>Reviews customers’ performance and recommends solutions for improving conversion rate and/or market share.</li> <li>Partners with sales team in educating and training dealers on Manheim Express products and services.</li> <li>Identifies opportunities for growth and presents Manheim Express as a solution for new and existing clients</li> <li>Demonstrates professionalism and sincere appreciation for client relationships.</li> <li>Strive to consistently improve the client experience by providing high levels of customer service. </li> <li>Generates leads to other Cox Automotive business units.</li> <li>Visibly demonstrates safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.</li> <li>Performs other duties as assigned by management.</li> </ul>REQUIRED EXPERIENCE &amp; SPECIALIZED KNOWLEDGE AND SKILLS<ul> <li>BA/BS degree and 2 years work related experience; or an equivalent combination of education and work-related experience.</li> <li>Automotive knowledge preferred.</li> <li>3+ years Auction experience or dealership experience preferred.</li> <li>Valid driver’s license and safe driving record required.</li> <li>Reliable transportation is required. Mileage reimbursed.</li> <li>Effective communication (written and verbal) and interpersonal skills required.</li> <li>Strong technical aptitude.</li> <li>Must be detail orientated.</li> <li>Experience in navigating handheld and other documentation devices preferred.</li> <li>Motivated to work independently with remote supervision.</li> <li>Ability to multitask, follow directions and take instruction is required.</li> <li>Body, paint, and mechanical repair knowledge helpful. </li> <li>Familiarity with unibody and full-frame helpful.</li> <li>Ability to lift and hold at least 30 lbs. at waist level for an extended period of time.</li> <li>Regularly required to stand, walk, talk, and hear.</li> <li>Frequently required to crouch, bend, and kneel to look at side or underneath car. Strength to lift hood or trunk. Bend while performing audits. Reach inside or underneath vehicle. </li> <li>Near vision abilities required to find dings and scratches, paint work, hail damage, frame/unibody, other exterior damage and Interior damage. Able to identify exterior or interior colors.</li> <li>Ability to deal with different lighting (i.e. exterior and interior lighting, natural and artificial light)</li> <li>Exposure to moderate noise level, may be exposed to fumes and odors.</li> <li>Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.</li> <li>Ability to engage customers in a consultative manner.</li> <li>Solid computer skills, including ability to use Internet and MS Office effectively.</li> <li>Ability to adapt to and work effectively within a constantly changing environment.</li> <li>Excellent customer service and problem-solving skills required.</li> <li>Ability to perform repetitive tasks; manual dexterity.</li> </ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Cox Communications

Client Solutions Specialist II (Manheim Express, Atlanta East)

City of Tulsa

PEER RECOVERY SUPPORT SPECIALIST

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Salary Range $19.00 - $28.51 Hourly Job Shift Day <h2>Description</h2> Job Summary: Interacts with our Reps/customers by phone, email or in person to assist with Part Sales, part identification and technical questions. Essential Job Duties and Responsibilities: <ul> <li> Interacts with customers by phone, by email or in person to provide information ensuring the best technical service and customer support possible. </li> <li> Converses with customers to obtain information, identify problem, and provides technical assistance while answering customers’ technical questions regarding product, service, operation or maintenance. </li> <li> Researches and identifies AAON parts for specific applications. </li> <li> Liaises between development, engineering, sales, distributors and customers. </li> <li> Assists with part pricing quotes to customers. </li> <li> Refers complaints of products or service failure to appropriate departments for investigation. </li> <li> Coordinates customers’ service needs with other departments for investigation. </li> <li> May resolves complaints about billing and explain how to use product or service. </li> <li> Takes orders as needed when order cannot be placed on the Parts website or technical assistance is needed. </li> <li> Takes care of complex customer inquiries and problems regarding non-routine matters. </li> <li> Assist as needed in Rep Parts Training. </li> <li> May visit customer premises to resolve customer problems. </li> </ul> <h2>Qualifications</h2> Preferred Education and Experience: High school diploma or general education degree or equivalent. Knowledge, Skills, and Abilities: <ul> <li>Knowledge of customer service principles and practices. </li> <li>Knowledge of relevant computer applications</li> <li>Knowledge of numeric, oral and written language application</li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Aaon

Customer Service Representative- Parts Sales

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary<ul> <li>At Aetna, our health benefits business, we are committed to helping our members achieve their best health in an affordable, convenient, and comprehensive manner. Combining the assets of our health insurance products and services with CVS Health’s unrivaled presence in local communities and their pharmacy benefits management capabilities, we’re joining members on their path to better health and transforming the health care landscape in new and exciting ways every day. </li> <li> Aetna is recruiting for a Senior Manager, Value Based Care (VBC) Enablement, who will provide support for market VBC contracting and performance management activities and help bridge local market teams and the national VBC team.</li> </ul>Job Responsibilities<ul> <li>Supporting the development and implementation of strategic, value-based contract relationships.</li> <li>Identifying and prioritizing market needs, including synthesis of information from key stakeholders to inform action plans. </li> <li>Conducting market analyses to inform a comprehensive strategy for VBC implementation and performance. </li> <li>Implementing improvement initiatives to align contracting and performance management efforts across markets, including development of frameworks and standard processes. </li> <li>Communicating succinct, actionable insights for team members on relevant industry and policy updates. </li> <li>Assessing data analytics and reporting needs to drive market strategy and performance improvement. </li> <li>Communications and thought leadership, including content development and management. </li> <li>Interfacing with internal teams, including regional network VBC leadership, VBC operations, and VBC analytics to align performance goals and objectives.</li> <li>Collaborating with other departments to align VBC efforts with overall business objectives, including sharing insights, coordinating efforts, and supporting cross-functional initiatives.</li> <li>Maintaining strong relationships with key stakeholders, fostering open communication channels, and addressing any concerns or issues that arise.</li> </ul>Required Qualifications<ul> <li>A minimum of 7 years experience in the healthcare Industry.</li> <li>Adept at execution and delivery (planning, delivering, and supporting) skills. </li> <li>Adept at problem solving and decision making skills.</li> <li>Adept at collaboration and teamwork.</li> <li>Adept at growth mindset (agility and developing yourself and others) skills.</li> <li>Adept at business intelligence.</li> <li>Experience working in a highly matrixed environment. </li> </ul>Preferred Qualifications<ul> <li>A minimum of 3 of years of value-based care experience.</li> <li>Experience as a healthcare consultant would be a strong preference.</li> </ul> Education<ul><li>Bachelor's degree preferred or a combination of professional work experience and education.</li></ul>Pay RangeThe typical pay range for this role is:$67,900.00 - $199,144.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 04/19/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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