field_remote_option

job_industry

field_job_occupational_field_parents_all

job_organization_name

job_upgrade_is_featured

City of Tulsa

PEER RECOVERY SUPPORT SPECIALIST

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileSr Customer Care SpecialistManagement LevelIndividual Contributor Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftDayCompensationHourly base pay rate is $21.49 - $32.26/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job DescriptionSince 1999, Central Dispatch has been the leader in safe and self-service auto transport. Originally built as a simple platform where shippers could securely contact carriers, we’ve now digitized every step of the process with tools and features that are now the industry standard. In 2015, we became part of Cox Automotive, giving our customers unmatched scale and resources to ship across the country with ease. Through it all, we’ve stayed true to our original mission — to help you move cars with convenience and confidence. What You'll Do: <ul> <li>Become proficient in all knowledge base requirements to resolve clients’ needs as efficiently as possible</li> <li>Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation, and relevant data</li> <li>Maintain appropriate documentation of conversations in designated system to ensure handoff continuity and client profile accuracy</li> <li>Manage high volume of tasks in a timely and efficient manner</li> <li>Identify client needs, research issue and provide solutions and/or alternatives</li> <li>Build sustainable relationships and engage clients by providing best-in-class service</li> <li>Meet and/or exceed established inbound call quality guidelines and key performance criteria</li> <li>Provide excellent client service and advocacy</li> <li>Work across the organization as needed to resolve client requests</li> <li>Assist clients with the onboarding process by providing status of application and registration process, guidance of next steps, and answer any questions</li> <li>Dispatch available vehicles to clients across all regions on an inbound basis</li> <li>Effectively communicate to the client how to use any of our client facing tools</li> <li>Perform other duties as deemed necessary by management</li> </ul>Minimum Qualifications:<ul><li>High School Diploma/GED and 5 years’ experience in a related field; OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years’ experience; OR 7 years’ experience in a related field</li></ul>Preferred Qualifications:<ul> <li>Auction and/or logistics/transportation knowledge a strong plus</li> <li>Excellent oral and written communications skills, particularly in a phone or email context</li> <li>Attention to detail and follow-through</li> <li>Demonstrated ability to adapt in a changing environment,</li> <li>Ability to multi-task within a fast-paced, high energy, dynamic and demanding environment</li> <li>Demonstrated experience being a customer-focused, service-oriented professional</li> </ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Cox Automotive Inc.

Senior Customer Care Specialist

Cox Communications

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryAs a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, and efficient manner, with a shown dedication to 1st call resolution and overall customer happiness. Work from home option is available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.<h2>Key Responsibilities:</h2><ul> <li>Document problems, complete problem tickets, and request information in the support tools.</li> <li>Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.</li> <li> Effectively manage call workload.</li> <li>Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.</li> <li>Collaborate well in a team environment.</li> <li> The full-time employee will work 5 days a week and must be able to work one weekend shift a week. </li> </ul> Required Qualifications<ul><li>6 months of technical and/or call center experience</li></ul> Preferred Qualifications<ul> <li>Experience in a help desk/call center environment providing technical support in a retail environment.</li> <li>Experience using computer hardware and software applications.</li> </ul> Education<ul><li>High School Diploma or GED required or 2 years equivalent experience.</li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$17.00 - $31.30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/31/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Technical Support Representative

CompanyCox Automotive - USAJob Family GroupMarketingJob ProfileMarket &amp; Customer Research ManagerManagement LevelManager - Non People Leader Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %Yes, 5% of the timeWork ShiftDayCompensationCompensation includes a base salary of $99,000.00 - $165,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job Description*This position is remote/work from home. You need to reside within the Eastern Time Zone. If near Atlanta office, the role will be hybrid.The Research and Market Intelligence group is tasked with anticipating and understanding consumer and dealer needs and competitive threats to provide solutions that create value to the Cox Automotive organization.The Market &amp; Customer Research Manager reports to the Senior Director of Industry Intelligence and is responsible for supporting the development and management of market research and competitive intelligence analysis to support a variety of Cox Automotive Consumer Solutions (Autotrader, Kelley Blue, Dealer.com and Kelley Blue Book Instant Cash Offer). This position will serve as a thought leader and trusted advisor to internal clients, effectively engaging them to understand their vision/mission/goals/objectives, identifying opportunities that the team can support, delivering actionable insights and consulting on their business.Specifically, the Market &amp; Customer Research Manager will gather primary and secondary B2B and B2C market research, identify trends, pain points and unmet needs, analyze customer and non-customer data, history and trends vs. the competition to formulate strategic insights. Additionally, the Market &amp; Customer Research Manager will report the findings to Senior leadership across all business units, and shared services (including Consumer Solutions Strategy, Consumer Marketing, Client Marketing, Product Management, etc.) to drive decision-making and/or influence business strategies. This individual will leverage a variety of data resources, including syndicated research, primary research data, site metrics, and other external sources to support Cox Automotive’ s product, marketing and sales efforts. What You’ll Do <ul> <li>Become an industry thought leader and trusted business advisors to Strategy, Marketing, Product, and other Consumer Solutions teams. Effectively engage with clients, understanding their vision/mission/goals/objectives, identifying opportunities that our team can support, delivering actionable insights and consulting clients on their business. Recommend primary research initiatives, help manage primary research budgets and prioritize spend to optimize ROI and business impact. </li> <li>Analyzes and prepares reports of research findings to clearly communicate insights and recommendations for internal clients and senior management. Blend primary and secondary research findings with industry and competitive intelligence into actionable client insights. </li> <li>Creates buy-in for changes to customer and internal processes and strategies, building the case for change and supporting recommendations with quantifiable analyses. </li> <li>Responds to and performs ad hoc assignments as necessary. </li> <li>Support internal teams during industry events such as NADA, Digital Dealer and other internal events. </li> </ul>What’s in It for You? Here’s a sneak peek at the benefits you could experience as a Cox employee:<ul> <li>A competitive salary and top-notch bonus/incentive plans. </li> <li>Exceptional work-life balance, flexible time-off policies and accommodating work schedules. </li> <li>Comprehensive healthcare, with multiple options for individuals and families. </li> <li>Generous 401(k) retirement plans with company match. </li> <li>Professional development and continuing education opportunities. </li> <li>Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. </li> <li>Extra perks like pet insurance, employee discounts and much more.</li> </ul><a href="https://jobs.coxenterprises.com/en/life-at-cox/benefits/" target="_blank">Check out all our benefits.</a> Who You Are Minimum:<ul> <li>Bachelor’s degree in related discipline and 6 years of primary research experience with B2B and B2C qualitative and quantitative primary research methods. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field.</li> <li>Research experience includes Market Research, Brand Positioning &amp; Tracking Research, Naming Research, Concept-testing, A/B site testing, Needs-state Research, Ethnographic Research, Segmentation, Attitudes and Usage studies and Key Drivers Analysis. </li> <li>Strong analytical skills: able to spot trends, big picture context, distill data/information into a concise story, with the ability to creatively tell the story through visuals.</li> <li>Consulting experience, including synthesizing large amounts of primary research with syndicated data and competitive intelligence to deliver actionable insights for counseling clients on key business decisions within a fast-paced, ever-changing environment.</li> <li>Considerable experience in translating business requirements into deliverable market research projects, which aid in business and executive decision-making. </li> <li>Experience working with primary research, analytics, secondary research and market intelligence data to tell a story, draw out implications, and make business recommendations that impact a business’ strategic direction. </li> </ul>Preferred:<ul> <li>Automotive industry experience</li> <li>Experience in Business, Consulting, Research, Analytics, Statistics, Market Intelligence or related field. </li> </ul>Join the Cox family of businesses and make your mark today! Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Market & Customer Research Manager

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Salary Range $19.00 - $28.51 Hourly Job Shift Day <h2>Description</h2> Job Summary: Interacts with our Reps/customers by phone, email or in person to assist with Part Sales, part identification and technical questions. Essential Job Duties and Responsibilities: <ul> <li> Interacts with customers by phone, by email or in person to provide information ensuring the best technical service and customer support possible. </li> <li> Converses with customers to obtain information, identify problem, and provides technical assistance while answering customers’ technical questions regarding product, service, operation or maintenance. </li> <li> Researches and identifies AAON parts for specific applications. </li> <li> Liaises between development, engineering, sales, distributors and customers. </li> <li> Assists with part pricing quotes to customers. </li> <li> Refers complaints of products or service failure to appropriate departments for investigation. </li> <li> Coordinates customers’ service needs with other departments for investigation. </li> <li> May resolves complaints about billing and explain how to use product or service. </li> <li> Takes orders as needed when order cannot be placed on the Parts website or technical assistance is needed. </li> <li> Takes care of complex customer inquiries and problems regarding non-routine matters. </li> <li> Assist as needed in Rep Parts Training. </li> <li> May visit customer premises to resolve customer problems. </li> </ul> <h2>Qualifications</h2> Preferred Education and Experience: High school diploma or general education degree or equivalent. Knowledge, Skills, and Abilities: <ul> <li>Knowledge of customer service principles and practices. </li> <li>Knowledge of relevant computer applications</li> <li>Knowledge of numeric, oral and written language application</li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Aaon

Customer Service Representative- Parts Sales

JOB DUTIES AND RESPONSIBILITIES: <ul> <li> Utilizing their knowledge, skills and abilities the CPRSS will: <ol> <li>Teach and mentor the value of every individual’s recovery experience.</li> <li>Model effective coping techniques and self-help strategies.</li> <li>Assist service recipients in articulating personal goals for recovery.</li> <li>Assist service recipients in determining the objectives needed to reach his/her recovery goals.</li> </ol> </li> <li> Utilizing ongoing training the CPRSS may:</li> </ul> <ol><li> <ol> <li>Proactively engage consumers and possess communication skills/ability to transfer new concepts, ideas and insight to others.</li> <li>Assist in setting up and sustaining self-help (mutual support) groups.</li> <li>Support consumers in using a WRAP – Wellness Recovery Action Plan.</li> <li>Utilize and teach problem solving techniques with consumers.</li> <li>Teach consumers how to identify and combat negative self-talk and fears.</li> <li>Support the vocational choices of consumers and assist him/her in overcoming job-related anxiety.</li> <li>Assist in building social skills in the community that will enhance quality of life. Support the development of natural support systems.</li> <li>Assist other staff in identifying program and service environments that are conducive to recovery.</li> <li>Attend treatment team and program development meetings to ensure the presence of the consumer voice and to promote the use of self-directed recovery tools.</li> </ol> </li></ol> <ul> <li>Possess knowledge about various mental health settings and ancillary services (i.e., Social Security, housing services and advocacy organizations).</li> <li>Maintain a working knowledge of current trends and developments in the mental health field by reading books, journals and other relevant material.</li> <li>Attend continuing education assemblies when offered by/approved by Grand Lake Mental Health Center, Inc.</li> <li>Develop and share recovery-oriented material with other CPRSS’s approved at consumer specific continuing education trainings.</li> <li>Serve as a CPRSS by:</li> </ul> <ol><li> <ol> <li>Providing and advocating for effective recovery-oriented services.</li> <li>Assist consumers in obtaining services that suit that individual’s recovery needs.</li> <li>Inform consumers about community and natural supports and how to utilize them in the recovery process.</li> <li>Assist consumers in developing empowerment skills through self-advocacy.</li> <li>Facilitate wellness activities, groups and individual sessions to promote healthy living.</li> </ol> </li></ol> <ul><li>CPRSS are encouraged to develop specific competencies which will enhance their work skills and abilities. Identified tasks include (but are not limited to):</li></ul> <ol><li> <ol> <li>Pursue Wellness Coach Certification</li> <li>Becoming a trained facilitator of Wellness Recovery Action Plan (WRAP).</li> <li>Pursue Certified Behavioral Health Case Management Level I when/if qualified</li> </ol> </li></ol> <ul> <li>Performs other reasonably related duties as assigned by the immediate supervisor or other management as requested.</li> <li>Employee must be willing and able to perform all job related travel normally associated with this position.</li> <li>Participates in staff meetings.</li> <li>Must be willing to submit ODMHSAS Code of Ethics and Training Application, be approved by ODMHSAS to attend such training and meet ODMHSAS requirements before employment begins.</li> <li>Regular and predictable attendance is an essential job requirement.</li> <li>Must meet “satisfactory” expectations at any scheduled job performance evaluation.</li> <li>Quality of work will be evaluated through training, skill, or special purpose. Must be competent and adequate.</li> </ul> Must perform the specific job duties as listed above to meet position expectations. In addition, must possess skill in working cooperatively and effectively with clients, staff, management and other professional groups; in exercising mature judgment in dealing with people; in presenting ideas clearly and accurately; in reading and comprehending the English language; and in communicating effectively; both orally and in writing. EDUCATION AND EXPERIENCE: High School Diploma or equivalent and must be in recovery from a behavioral health and/or substance abuse disorder or nicotine recovery. One year of experience and participation in local or national consumer advocacy or knowledge in mental health recovery, preferred. An expectation of core competencies in relation to individuals with co-occurring disorders.

GRAND Mental Health

Certified Peer Recovery Support Specialist

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Develops, assesses, plans, implements, and coordinates complex care management activities based on member needs primarily focused on behavioral health needs (including behavioral health, and social needs) to provide quality, cost-effective healthcare outcomes. Develops a personalized care plan/service plan as appropriate/required and educates members and their families/care givers on services and benefit options available to receive appropriate high-quality care.<ul> <li>Develops and continuously assesses ongoing care plans/service plans of the members with high level acuity via phone or in-home visits and works to identify providers, specialists, and community resources needed for care including mental health and social determinant needs</li> <li>May perform telephonic, digital, home and/or other site visits outreach to assess member needs and collaborate with resources</li> <li>Coordinates and manages, as appropriate, between the member and/or family and the care provider team to ensure identified services are accessible to members</li> <li>Maintains a caseload with higher volume of complex/specialty cases</li> <li>Monitors member status and outcomes for changes in treatment side effects, complications and clinical symptoms and revises care plan/service plan based on member needs and issues identified including mental health and substance use disorders</li> <li>Identifies problems/barriers for care coordination and appropriate care management interventions for advanced and complex cases including mental health and substance use disorders</li> <li>Reviews member data to identify health risks and/or care gaps, and improve operating performance and quality care to address member’s needs/issues and provides recommendations in accordance with state and federal regulations</li> <li>Reviews referrals information and intake assessments to develop appropriate care plan for complex/specialty cases</li> <li>Collaborates with healthcare providers and partners (including behavioral) as appropriate to facilitate care coordination and collaborate with appropriate providers or specialists to ensure member has timely access to needed care or services</li> <li>Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators</li> <li>Provides education to members and their families on procedures, healthcare provider instructions, treatment options, referrals, and healthcare benefits, which may include behavioral health and social determinant needs</li> <li>Partners with leadership team to improve and enhance care and quality delivery for members in a cost-effective manner</li> <li>May precept clinical new hires by fostering and building core skills, coaching and facilitating their growth, and guiding through the onboarding process to upskill readiness</li> <li>Provides guidance and support to clinical new hires/preceptees in navigating within a Managed Care Organization (MCO) and provides coaching and shadowing opportunities to bridge gap between classroom training and field practice</li> <li>Engages and assists new hire/preceptee during onboarding journey including responsibility for completing competency check points ensuring readiness for Service Coordination success</li> <li>Engages in a collaborative and ongoing process with People Leaders and cross functional teams to measure and monitor readiness</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul>Education/Experience: Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing and 4 – 6 years of related experience. License/Certification:<ul><li>Licensed Behavioral Health Professional or RN based on state contract requirements e.g., LCSW, LMSW, LMFT, LMHC, LPC and RN with BH experience required</li></ul>Pay Range: $73,800.00 - $132,700.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Oklahoma Complete Health

Senior Care Manager

Work From Home Customer Service Coordinator- CX Solutions<h2>More Than Just a Bank, More Than Just a Career</h2>Your Voice is our voice. We’ll champion you.The best people listen and then say, “How can I help?” That’s what we do at Capital One. It’s how we take care of our customers. It’s how we’re changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldn’t be. Our Customer Care team is supported and empowered to be the best people to people. And we’ll have your back every step of the way. That’s life at Capital One. <h2>More Than Just Training, More About You</h2>At Capital One, it’s important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, you’ll find that successful associates at Capital One will:<ul> <li>Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change</li> <li>Demonstrate a strong customer focus rooted in empathy</li> <li>Communicate effectively with peers, management and customers</li> <li>Exercise good judgment and independent decision-making skills</li> <li>Demonstrate exceptional listening, questioning, call control, and de-escalation techniques</li> <li>Be proactive, have effective time management and organizational skills</li> <li>Display dependability with a solid attendance record</li> <li>Maintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot)</li> </ul><h2>Compensation</h2><ul><li>$21 per hour</li></ul><h2>More Benefits, More Health, More Wealth, and More Life</h2>Capital One believes in encouraging you to fill up your cup and come back fresh. Combine that with above and beyond benefits and you might be onto something.<ul> <li>Medical, Dental, Vision, Prescription coverage Day 1</li> <li>Flexible Schedule Options</li> <li>Paid Time Off</li> <li>Wellbeing offerings such as backup childcare and Mental Wellness support</li> <li>Tuition Reimbursement</li> <li>Paid Training and Development offered quarterly</li> <li>Flexible Spending Account</li> <li>Life Insurance </li> <li>Disability Insurance</li> <li>401 K and Stock Purchase Plan</li> </ul>​“At Capital One, we strive to attract the best people to give them the opportunity to be great.” - Rich D. Fairbank, Chairman, Founder and CEOWe believe in the Power of one<a href="https://www.capitalonecareers.com/work-and-culture#anchor-impact" target="_blank">Work &amp; Culture at Capital One</a>Basic Qualifications:<ul> <li>High school diploma, GED or equivalent certification</li> <li>At least 2 years of customer service or call center experience</li> <li>At least 1 year of Google Suite or Microsoft Office experience</li> </ul>Preferred Qualifications:<ul> <li>At least 3 years of customer service or call center experience</li> <li>At least 6 months of experience in the financial industry</li> </ul>Work from Home Technology Requirements<ul> <li>Secure home office environment that is free from background noise and distractions</li> <li> Reliable private internet connection that is not supplied via cellular data or hotspot is required <ul> <li>A private network that is password protected where you have ownership or line of site sight to every device on the network</li> <li>Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)</li> <li>Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions</li> <li>ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred </li> <li>To validate ISP speeds from a Chrome browser, go to <a href="http://www.google.com/" target="_blank">www.google.com</a>, type Speed Test and run from the Google landing page </li> </ul> </li> <li>Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met</li> </ul>Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.Work from Home Location RequirementsThis role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California. At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $43,680 - $43,680 for Customer Service Coordinator Richmond, VA: $43,680 - $43,680 for Customer Service Coordinator Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Work From Home Customer Service Coordinator- CX Solutions

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position requires field visits.Locations:Seward County-LiberalFinney County-Garden CityCentral West:Barton County-Great BendEllis County-HayesAnd any county in the NW corner. Lyon County-EmporiaPosition Purpose: Develops, assesses, and facilitates complex care management activities for primarily mental and behavioral health needs members to provide high quality, cost-effective healthcare outcomes including personalized care plans and education for members and their families related to mental health and substance use disorder.<ul> <li>Evaluates the needs of the member via phone or in-home visits related to the resources available, and recommends and/or facilitates the care plan/service plan for the best outcome, which may include behavioral health and social determinant needs</li> <li>May perform telephonic, digital, home and/or other site visits outreach to assess member needs and collaborate with resources</li> <li>Develops ongoing care plans for members with high level acuity and works to identify providers, specialists, and community resources needed for care including mental health and substance use disorders</li> <li>Coordinates as appropriate between the member and/or family/caregivers, community resources, and the care provider team to ensure identified services are accessible to members</li> <li>Monitors care plans/service plans and/or member status and outcomes for changes in treatment side effects, complications and clinical symptoms and provides recommendations to care plan/service plan based on identified member needs</li> <li>Facilitates care coordination and collaborates with appropriate providers or specialists to ensure member has timely access to needed care or services</li> <li>Collects, documents, and maintains member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators</li> <li>Provides education to members and their families on procedures, healthcare provider instructions, treatment options, referrals, and healthcare benefits, which may include behavioral health and social determinant needs</li> <li>Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul>Position requires field visits.Locations Seward County-LiberalFinney County-Garden CityCentral West:Barton County-Great BendEllis County-HayesAnd any county in the NW corner. Lyon County-Emporia Education/Experience: Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing and 2 – 4 years of related experience. License/Certification:<ul><li>Licensed Behavioral Health Professional or RN based on state contract requirements e.g., LCSW, LMSW, LMFT, LMHC, LPC and RN with BH experience required</li></ul>Pay Range: $55,100.00 - $99,000.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

145 Customer Service Jobs