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<h2> FP&amp;A Customer Success Manager </h2> <ul> <li>Customer Success</li> <li> Remote - US</li> <li>Full-time</li> </ul> <h2>Description</h2> Datarails is the financial planning and analysis platform that automates data consolidation, reporting and planning, while enabling finance teams to continue using their own Excel spreadsheets and financial models. Datarails integrates with the most popular accounting software, ERPs and CRMs so all your data can be consolidated. Reduce risk, make informed decisions, and ensure stakeholders have the most reliable data at their fingertips. Transform your Excel into a lean, mean, FP&amp;A machine! As a Customer Success Manager, you will be advising finance professionals from middle-management through the C-suite, customizing their Datarails platform, and training them on product updates. If you're looking for a fantastic opportunity to join a growing startup in a role with massive impact, we would love to meet you! Pacific or Mountain Time Zone preferred, but not required. This position is 100% remote based anywhere in the United States or Canada. No sponsorship or relocation assistance is available. <h2>What You'll Do</h2> <ul> <li>Understand current client situations, helping simplify models and existing data.</li> <li>Create a detailed business analysis, outlining problems, opportunities and solutions for our customers by successful advising on: Budgeting and forecasting, planning and monitoring, financial modeling, standard reporting and more.</li> <li>Manage, interpret, and validate all data that is produced by the customer, maintaining the focus on improving the quality of customer care.</li> <li>Provide recommendations for possible process changes to help optimize current procedures in support of maximizing outcomes.</li> <li>Build long term strategic relationships with customers, gather requirements, and follow through with necessary financial reporting support.</li> <li>10-20% travel required.</li> </ul> <h2>Requirements</h2> <ul> <li>2+ years of experience in customer success, consulting, or similar customer-facing role, and a finance or accounting background.</li> <li>Deep knowledge and solid experience in advanced Excel functions (formulas, Vlookup, Pivot Table, Power Query and complex models)</li> <li>Strong communication and relationship-building skills - this role involves creating and managing business relationships with CFOs, VPs and Directors of Finance, and other customers from leading US companies, requiring the ability to engage in professional conversations, manage expectations, and guide customers to a positive outcome.</li> <li>Comfortability with upselling and renewal conversations.</li> <li>Bachelor's degree or equivalent experience.</li> <li>10-20% travel required</li> </ul> What we offer: <ul> <li>A collaborative, team-oriented environment, the ability to own your own schedule (work your local time zone), and the opportunity to grow at Datarails over many years</li> <li>Base compensation - Target base salary range will be between 85-100k per year, based on multiple factors including prior experience, skills, and location. We are open to candidates with varying levels of experience.</li> <li>Meaningful equity and a 401(k) plan with up to 4% match</li> <li>Top-of-the-line healthcare (medical, vision, and dental), with 100% paid coverage for employees + generous coverage for dependents</li> <li>Great PTO policy + 12 paid company holidays</li> <li>Life insurance</li> <li>And more!</li> </ul> We want to make sure everyone has an equal chance to participate and make a difference. DataRails is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. DataRails’ policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

DataRails

FP&A Customer Success Manager

City of Tulsa

SENIOR IT BUSINESS SUPPORT ADMINISTRATOR

Overview This is a remote role that may be hired in several markets across the United States. As a Pega Support Developer III you will provide complex technical support to data processing systems through enhancement of related software and processes. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed. Responsibilities <ul><li> <ul> <li>System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed.</li> <li>Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.</li> <li>Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs.</li> <li>Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units.</li> <li>On-call Support - Provides 24/7 on-call support via rotations.</li> </ul> </li></ul> Qualifications <ul>Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance</ul> <ul>Preferred Education: Bachelor Degree</ul> <ul>Preferred Area of Study: Computer Science</ul> <ul>Preferred skills/expereince:</ul> <ul><li><ul> <li>Ability to work in MST time zone.</li> <li>Certified Senior System Architect certification. </li> <li>Ability to work independently with minimal supervision.</li> <li>5+ years of experience in designing, building, and implementing Business Process Management (BPM) solutions.</li> <li>Strong as an “Individual Contributor.”</li> <li>Ensure the quality in various deliverables by performing any required testing. </li> <li>Excellent analytical and problem-solving skills.</li> <li>Successful teamwork experience and demonstrated leadership abilities.</li> <li>Proven ability to transfer knowledge and stay aware of current trends and technical advancements.</li> <li>Ability to articulate and present different points-of-views on various technologies.</li> <li>Excellent time management skills</li> </ul></li></ul> This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. This job posting has been extended until Augues 2, 2024. If hired in North Carolina, the base pay for this position is generally between $86,182 and $132,145. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>

SVB Financial Group

Pega Support Developer III (Remote)

* This a hybrid role on our Tulsa office *ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases. We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better. Our business thrives when the consumers who trust us get matched with the right brands for them.We’re fast-paced and our core values are the bedrock of who we are and who we want to be. Our employees believe in raising the bar through data-driven innovation, intellectual curiosity, and grit. We have a team-first mentality, and manifest wins by putting the team first. Collaboration and teamwork are in our hearts; we believe winning together is the most fun. But, above all else, we care. We have servant hearts for our consumers, customers, and colleagues. If you want to be part of a globally diverse team focussing on helping people, in an environment where we raise the bar, win as a team, and care above all else—then ConsumerAffairs may be just the place for you!<h3>About The Job </h3>The Consumer Advocate (Customer Service Representative) conducts phone review collection from customers of the ConsumerAffairs Accredited brands. The Consumer Advocate candidate has a high level of energy and the ability to communicate effectively over the phone.<h3>Responsibilities &amp; Expectations</h3>Conduct quality phone reviews<ul> <li>Responsible for maintaining a high level of professionalism and establish a positive rapport with every consumer</li> <li>Meet minimum word count for published reviews</li> <li>Meet required metric for dials and reviews </li> </ul>Monthly/Weekly expectations<ul> <li>Prepare Calling report on assigned days </li> <li>Update Review Center Dashboard on assigned week</li> <li>Complete Monthly Recording highlights for auditing and performance management</li> </ul>Maintain reporting<ul> <li>Ensure accurate daily reporting for transcription &amp; moderation</li> <li>Correct/update needed contact information to ensure timely transcription/moderation</li> </ul>

ConsumerAffairs

Customer Service Representative

<h1>Senior Support Engineering, Premier On Prem</h1> Support | Remote, Americas | Remote, Remote | San Francisco, United States | Mountain View, United States or Remote | Full-Time <a href="https://careers-americas.icims.com/jobs/13589/senior-support-engineering%2c-premier-on-prem/job?mode=apply" target="_blank">Apply for this job</a> The Premier Support Engineer is apart of our Enterprise Support team, which is focused on providing advanced support and product expertise to our largest customers. This role is a support engineer working on our most important customer accounts and working with global Atlassian team members. You will join a growing team of specialists improving our support capabilities, capacity, and quality for our largest and most sophisticated customers. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $147,600 - $159,900 Zone B: $132,900 - $144,000 Zone C: $122,600 - $132,800 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. You will be a key to providing a consistent quality experience, bringing new and improved support methodologies to Atlassian, and building a wide and loyal customer base to the Atlassian products and brand. You will perform triage, root cause analysis, debugging and solving across one-to-many Atlassian products. As part of the team, you will receive on-boarding training to make you a specialist in one or more of our products, system technologies, and network technologies. You will lead and participate in customer-facing calls helping to communicate progress updates, action plans, and resolution details. You will be part of a team ensuring we have customers for life. Are you passionate about collaborating with knowledgeable teams and about providing high-quality service to the world's largest customers? If so, this role could be perfect for you. Apply and become part of our global team of engineers practicing a follow-the-sun methodology with our other offices around the world to deliver the best support possible for our high-priority customers. <ul> <li>5+ years of experience in support, software services, and/or system administration for a large end-user community;</li> <li>Deep understanding of operating systems (e.g. Linux, OS X, and/or Windows);</li> <li>Deep understanding of networks and relevant technologies, including proxies, load balancers, LDAP, Active Directory, SSL, etc.;</li> <li>Understanding of application server technologies (e.g. Tomcat, Apache, WebSphere, JBoss, etc.);</li> <li>Experience with SQL databases;</li> <li>Experience in critical issue handling;</li> <li>Technology driven;</li> <li>JIra experience is a plus</li> <li>Experience analyzing thread and heap dumps</li> <li>Experience in working with enterprise customers</li> <li>Must be open to occasional weekends</li> <li>Must be able to work 9:00AM - 6:00PM PDT/PST</li> </ul> <a href="https://careers-americas.icims.com/jobs/13589/senior-support-engineering%2c-premier-on-prem/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Senior Premier Support Engineer Jira

At Coinbase, our mission is to<a href="https://blog.coinbase.com/our-mission-strategy-and-culture-18a92a3bb0fa" target="_blank"> increase economic freedom around the world</a>, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a<a href="https://blog.coinbase.com/culture-at-coinbase-f0e1c2a99aff" target="_blank"> culture</a> like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our<a href="https://blog.coinbase.com/coinbase-is-a-mission-focused-company-af882df8804" target="_blank"> mission-focused approach</a> to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world. Who you are: <ul> <li>You’ve got positive energy. You’re optimistic about the future and determined to get there. </li> <li>You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. </li> <li>You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.</li> <li>You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.</li> <li>You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.</li> <li>You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. </li> </ul> The primary responsibilities of the Director, IT Support Engineering are to oversee the Coinbase internal IT Service Desk, eDiscovery and Collaboration Enablement teams. You will lead IT Support Engineering teams, provide world class IT support, design and implement scalable and efficient IT support processes, and identify and eliminate security and business continuity risks. The Director, IT Support Engineering will plan, design, and direct all activities of the Global Service Desk, as well as provide strategic direction and support for IT solutions and services that enhance mission-critical business operations. This leader will work closely with decision makers in other departments to identify, recommend, develop, implement, and support scalable technology solutions for all aspects of the organization while, at all times, reducing security and business continuity risks. The successful candidate will broadly foresee the scaling demands on the team and take proactive measures to ensure the team is positioned to meet these demands What you’ll be doing (ie. job duties): <ul> <li>Service Desk. Leads team of information technology (IT) Support Engineers, Support Analysts and management by setting goals, assigning projects, performing evaluations, and aiding in professional growth of team members.</li> <li>eDiscovery. Oversees the IT support of eDiscovery projects and initiatives.</li> <li>Collaboration and Enablement. Oversees product team supporting tooling (Ex. Jira, Confluence, Slack, etc.) used by Coinbase associates. </li> <li>Sets strategy and direction for IT support services to include best practices for service teams and to improve processes for automation and efficiency.</li> <li>Creates automated issue identification processes and procedures through ticketing and reporting platforms.</li> <li>Generates and analyzes statistical reports for process improvement, efficiency and optimization. </li> <li>Standardizes reporting processes for better visibility and transparency to end users; ensures triage processes are followed consistently from intake, documentation, to resolution.</li> <li>Problem Management. Monitors and reports on incident trends and anticipates potential issues for proactive resolution.</li> <li>Utilizes data driven decisions, establishes and implements Service Level Agreements (SLAs) and executes plans on improvements in all related key performance indicators (KPIs); evaluates SLAs to ensure they are agreed to by end users and understood by those resolving issues.</li> <li>Acts as subject matter expert for developing service processes and strategies, and for expansion to other IT business functions; builds and supports business cases for expansion of Jira Service Desk use or new functionality.</li> <li>Define and communicate project milestones, service level agreements, and resource allocation to executive team, department leads, support staff, and end users.</li> <li>Develop and review budgets and ensure they comply with stated goals, guidelines, and objectives.</li> <li>Develop bid requirements for all hardware and software upgrades, review submitted bids for compliance with stated requirements, and make the appropriate award.</li> <li>Develop business case justifications and cost/benefit analyses for IT spending and initiatives.</li> <li>Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts. </li> </ul> What we look for in you (ie. job requirements): <ul> <li>Bachelor’s degree in Computer Science, Information Systems or related area preferred</li> <li>Ten (10) years of experience in a corporate IT environment working with services and support; or an equivalent combination of education and experience required</li> <li>Previous experience in directly leading cross-functional teams and managing multiple vendor relationships preferred</li> <li>Demonstrated success building and leading IT teams in hyper growth circumstances. </li> <li>Proven experience in strategic planning and development, project management, and/or policy development.</li> <li>Demonstrated history of fluency in germane technical areas, including networking, engineering development practices, security and compliance.</li> <li>Demonstrated previous success in SAAS-centric IT environments.</li> <li>Demonstrated experience in developing business processes, managing staff, budgeting, and/or overseeing business office operations.</li> <li>Demonstrated ability to apply IT principals in solving business problems.</li> <li>Ability to present ideas in business-friendly and user-friendly language.</li> <li>Highly self-motivated, self-directed, and attentive to detail.</li> <li>Extensive experience working in a team-oriented, collaborative environment.</li> <li>Excellent written, oral, and interpersonal communication skills. </li> </ul> ID: P57601 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $267,325—$314,500 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Director, IT Support Engineering

At Coinbase, our mission is to<a href="https://blog.coinbase.com/our-mission-strategy-and-culture-18a92a3bb0fa" target="_blank"> increase economic freedom around the world</a>, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a<a href="https://blog.coinbase.com/culture-at-coinbase-f0e1c2a99aff" target="_blank"> culture</a> like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our<a href="https://blog.coinbase.com/coinbase-is-a-mission-focused-company-af882df8804" target="_blank"> mission-focused approach</a> to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world. Ready to #LiveCrypto? Who you are: <ul> <li>You’ve got positive energy. You’re optimistic about the future and determined to get there. </li> <li>You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. </li> <li>You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.</li> <li>You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.</li> <li>You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.</li> <li>You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. </li> </ul> As the Senior Manager of Voice of the Customer (VoC) programs, you will lead our enterprise culture of Customer Focus by building mechanisms that help leaders across the globe connect to the front line and individual customer experiences. You and your team will build upon our partnership with the Coinbase Product organization to develop and implement new customer features through problem statements supported with data and anecdotes. This role is responsible for providing both strategic and tactical leadership across our VoC team and upstream development teams to ensure our product strategies utilize customer feedback, insights and market intelligence. In addition, this role will influence the Customer Service experience to build mechanisms that will improve the support provided to our customers and own key results to measure the impact to the enterprise culture of Customer Focus across Coinbase. What you’ll be doing (ie. job duties): <ul> <li>In partnership with our Product, Engineering and Design teams, you will create and manage mechanisms that connect leaders to the voice of our customers.</li> <li>Use data and customer anecdotes to identify opportunities for new customer facing features. </li> <li>Scale existing customer insight processes within to create a cycle of continuous improvement for our products. </li> <li>Create a data-driven environment within VoC by holding a high bar for your team’s ability to dive deep using customer insights and business metrics.</li> <li>Apply strong business analytics skills to synthesize the voice of the customer, business goals, industry trends and Coinbase technology into our goals and objectives for Customer Support. </li> <li>Incorporate market and competitor research to develop key insights that provide inputs to the Coinbase product design decisions.</li> </ul> What We Look For in You (Job Requirements): <ul> <li>Mission-Driven: Motivated by Coinbase’s mission and committed to crafting a seamless support experience for our global customer base.</li> <li>Experience: Minimum of 8 years of proven experience in customer service technology and/or customer support, including building and scaling VoC programs.</li> <li>Leadership: Minimum of 3 years of direct management experience, including managing people managers.</li> <li>Industry Knowledge: Experience in financial services and familiarity with global regulatory due diligence requirements.</li> <li>Adaptability: Highly flexible and adaptable to meeting the evolving needs of a high-growth and fast-paced organization.</li> <li>US-based to enhance affinity with customers and support US-based products and stakeholders</li> </ul> ID: 59956 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $187,000—$220,000 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this <a href="https://docs.google.com/forms/d/1aJ6-BSPwE5X5Dq7fJ9JixWF0_dRiNfrpMnn1NkvdRiA/edit?ts=62901076" target="_blank">intake form</a> to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Staff TPM, Voice of the Customer (VoC) Programs

Tulsa Dream Center

Cafe Customer Service Associate

CEO’s Program Administration/Support department strives to support the effective &amp; impactful delivery of CEO’s core model across our sites. This team serves as a collaborative, solution-oriented support system for Program Delivery to help elevate best practices, address challenges, and ensure high-quality programs across CEO’s sites.

65 Customer Service Jobs