field_remote_option

job_industry

field_job_occupational_field_parents_all

job_organization_name

job_upgrade_is_featured

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Salary Range $20.90 - $31.36 Hourly Travel Percentage Up to 25% Job Shift Day Job Category Sales <h2>Description</h2> Job Summary: Resolves warranty issues for units in the field working with sales representatives and/or service technicians (internal/contractor). Essential Responsibilities/Activities: <ul> <li>Assures adequate company commitment to jobs and customer relationships.</li> <li>Coordinates with the leadership projects which require field service technician(s) (internal/contractor).</li> <li>Explains control sequences for equipment operation to assist in troubleshooting.</li> <li>Interprets wiring diagrams over the telephone to help diagnose issues in the field.</li> <li>Meets and responds to customers, sales representatives, and vendors as necessary.</li> <li>Orders replacement parts.</li> <li>Resolves warranty issues for units in the field working with sales representatives, service techs (internal/contractor).</li> <li>Assesses the allowed cost to repay for authorized warranty work.</li> <li>Maintains a working knowledge of all customers and sales representatives.</li> <li>Develops and implements systems and procedures to maintain positive customer relations and ensures prompt and thorough resolution of customer inquiries, requests and complaints.</li> <li>Adheres to AAON warranty terms and conditions and provides final approval on warranty payables.</li> <li>Investigates potentially serious customer complaints to help remedy the situation and/or promptly implement corrective measures as required.</li> <li>Travels to correct field issues when HVAC National Field Technicians are unable to resolve issues in a timely manner.</li> <li>Have an on call-rotation for 24/7 coverage.</li> </ul> <h2>Qualifications</h2> Education and Experience Requirements: High school diploma with a minimum of 3 years in the HVAC industry or equivalent industry experience. Associate degree in applied science or two-year technical degree preferred. Essential Mental Functions: <ul> <li>Communicates effectively in written and spoken form.</li> <li>Excellent interpersonal relationship skills.</li> <li>Exhibits good decision-making and analytical problem-solving abilities.</li> <li>Demonstrates strong multi-tasking capabilities and organizational skills.</li> <li>Works effectively in a team environment and in a fast-paced high-pressure environment.</li> </ul> Essential Physical Functions: <ul> <li>Ability to lift up to 50 1bs.</li> <li>Ability to sit or stand for up to 95 percent of work hours.</li> <li>Work requires periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.</li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Aaon

Mechanical Support Specialist I - National

Expert TA

Customer Technical Support

<h2 id="jobDescriptionHeading"> Job Description </h2> Hillcrest is hiring a Neurology Acute Care Nurse Practitioner (ACNP) to join our collaborative and fast-paced team at our Utica Park Clinic location in Tulsa, Oklahoma. We are looking for a skilled communicator who works well within a team and thrives among diverse personalities. If you're a dedicated Neurology NP seeking a rewarding career in a supportive environment, we want to hear from you! About the Interventional Neurology ACNP Job Opening: <ul> <li> Practice Type: Single Specialty Group </li> <li> Support: 1 physician within the group, with the potential to support more with future growth </li> <li> Setting: Inpatient/Outpatient mix </li> <li> Schedule: Mon-Fri, 8 am-5 pm (no weekends required) </li> <li> Shared Clinical Call Model: 1st call for physician </li> <li> EMR: Epic </li> </ul> Advanced Practice Provider Recruitment Package Includes: <ul> <li>Competitive base salary with wRVU production incentives</li> <li>CME/CEU allowance</li> <li>Sign-on bonus</li> <li>Medical debt assistance and consultative services by Navigate Student Loans</li> <li>Relocation allowance</li> <li>Paid malpractice coverage</li> <li>Comprehensive health benefits and retirement plan</li> <li>Marketing and practice growth assistance</li> </ul> About Us: Hillcrest HealthCare System (HHS) is a comprehensive health system delivering quality healthcare across northeastern Oklahoma. Our flagship, Hillcrest Medical Center in Tulsa, is a 626-bed hospital renowned for its exceptional care and services, including the state's largest dedicated heart hospital. HHS encompasses Bailey Medical Center, Hillcrest Hospital Claremore, Hillcrest Hospital Cushing, Hillcrest Hospital Henryetta, Hillcrest Hospital Pryor, Hillcrest Hospital South, Tulsa Spine and Specialty Hospital, Oklahoma Heart Institute, and Utica Park Clinic. With 1,180 licensed beds and a broad network of clinics, we are committed to excellence in healthcare. Our patient satisfaction scores consistently reflect that our patients are "very satisfied" compared to other area hospitals. About Our Community: Discover the charm and culture of Tulsa, Oklahoma. Tulsa offers a vibrant, welcoming community that seamlessly blends small-town charm with big-city amenities. Known for its rich cultural heritage, Tulsa boasts a dynamic arts scene with world-class museums, a thriving music and theater landscape, and diverse culinary experiences. The city's beautiful riverfront parks and extensive trails provide ample opportunities for outdoor recreation. Excellent schools and an affordable cost of living make Tulsa an ideal place for families. With a strong sense of community and a commitment to innovation and growth, Tulsa provides an enriching environment where healthcare professionals can thrive both personally and professionally. Join us at Hillcrest and become a part of our mission to provide exceptional healthcare to our community. Apply today for the Interventional Neurology Inpatient/Outpatient Support Nurse Practitioner position and take the next step in your career!]]&gt;

Hillcrest Healthcare System

Interventional Neurology Inpatient/Outpatient Support - Nurse Practitioner at Hillcrest in Tulsa, OK!

<h2 id="jobDescriptionHeading"> Job Description </h2> Hillcrest is hiring a Neurology Physician Assistant (PA) to join our collaborative and fast-paced team at our Utica Park Clinic location in Tulsa, Oklahoma. We are looking for a skilled communicator who works well within a team and thrives among diverse personalities. If you're a dedicated Neurology NP or PA seeking a rewarding career in a supportive environment, we want to hear from you! About the Interventional Neurology PA Job Opening: <ul> <li> Practice Type: Single Specialty Group </li> <li> Support: 1 physician within the group, with the potential to support more with future growth </li> <li> Setting: Inpatient/Outpatient mix </li> <li> Schedule: Mon-Fri, 8 am-5 pm (no weekends required) </li> <li> Shared Clinical Call Model: 1st call for physician </li> <li> EMR: Epic </li> </ul> Advanced Practice Provider Recruitment Package Includes: <ul> <li>Competitive base salary with wRVU production incentives</li> <li>CME/CEU allowance</li> <li>Sign-on bonus</li> <li>Medical debt assistance and consultative services by Navigate Student Loans</li> <li>Relocation allowance</li> <li>Paid malpractice coverage</li> <li>Comprehensive health benefits and retirement plan</li> <li>Marketing and practice growth assistance</li> </ul> About Us: Hillcrest HealthCare System (HHS) is a comprehensive health system delivering quality healthcare across northeastern Oklahoma. Our flagship, Hillcrest Medical Center in Tulsa, is a 626-bed hospital renowned for its exceptional care and services, including the state's largest dedicated heart hospital. HHS encompasses Bailey Medical Center, Hillcrest Hospital Claremore, Hillcrest Hospital Cushing, Hillcrest Hospital Henryetta, Hillcrest Hospital Pryor, Hillcrest Hospital South, Tulsa Spine and Specialty Hospital, Oklahoma Heart Institute, and Utica Park Clinic. With 1,180 licensed beds and a broad network of clinics, we are committed to excellence in healthcare. Our patient satisfaction scores consistently reflect that our patients are "very satisfied" compared to other area hospitals. About Our Community: Discover the charm and culture of Tulsa, Oklahoma. Tulsa offers a vibrant, welcoming community that seamlessly blends small-town charm with big-city amenities. Known for its rich cultural heritage, Tulsa boasts a dynamic arts scene with world-class museums, a thriving music and theater landscape, and diverse culinary experiences. The city's beautiful riverfront parks and extensive trails provide ample opportunities for outdoor recreation. Excellent schools and an affordable cost of living make Tulsa an ideal place for families. With a strong sense of community and a commitment to innovation and growth, Tulsa provides an enriching environment where healthcare professionals can thrive both personally and professionally. Join us at Hillcrest and become a part of our mission to provide exceptional healthcare to our community. Apply today for the Interventional Neurology Inpatient/Outpatient Support Physician Assistant position and take the next step in your career!]]&gt;

Interventional Neurology Inpatient/Outpatient Support - Physician Assistant at Hillcrest in Tulsa, OK!

<h2 id="jobDescriptionHeading"> Job Description </h2> The Oklahoma Heart Institute is hiring a Full-Time PA or ACNP to join our nationally recognized Cardiothoracic/Vascular program in beautiful Tulsa, OK. The position is open to Physician Assistants, Clinical Nurse Specialists, and Acute Care Nurse Practitioners interested in a 4-10 Saturday-Tuesday schedule(with rotating holidays). In this role, you will be providing hospital coverage for at least your first 6 months as part of your training, with the potential for clinic coverage in the future. The ideal candidate can be a new grad, but experience is preferred: they must excel in a fast-paced, busy clinic, be efficient with charting, and be focused on patient care. Position Highlights: <ul> <li>Full-Time Employment</li> <li>Inpatient/Outpatient mixed setting</li> <li>10-Hour Shifts, Saturday-Tuesday, rotating holidays</li> <li>No call coverage requirement (paid call coverage is available on an optional basis)</li> <li>Patient Load: 12-18 in clinic; hospital varies on volume</li> <li>Effective Charting: Epic EMR</li> </ul> Compensation&amp; Benefits Caring for our team members is part of our purpose. We do this by working to provide high-quality, affordable benefits that support you and your family's health and financial well-being. Your recruitment package may include: <ul> <li>Base Salary + wRVU Production Incentive</li> <li>CME/CEU Allowance</li> <li>Sign-On Bonus</li> <li>Medical Debt Assistance + Consultative Services by Navigate Student Loans</li> <li>Relocation Allowance</li> <li>Paid Malpractice Coverage</li> <li>Health Benefits + Retirement Plan</li> <li>Marketing + Practice Growth Assistance</li> </ul> About Us: A part of Hillcrest HealthCare System, Oklahoma Heart Institute (OHI) is the region’s largest and most advanced hospital dedicated to the prevention, diagnosis and treatment of heart disease. Located on the campus of Hillcrest Medical Center, OHI combines the expertise of nationally recognized cardiovascular physicians with the region’s most advanced technology and personalized patient care. From groundbreaking research and first-time procedures to exceptional quality outcomes, Oklahoma Heart Institute has earned a reputation as one of the finest tertiary cardiovascular care programs in the country. About Our Community: Located in northeastern Oklahoma, Tulsa is Oklahoma's second largest city, beautifully situated on the Arkansas River. Home to the University of Tulsa and a population of more than 404,000, residents enjoy a thriving outdoor recreation hub, coupled with a safe metropolitan experience featuring fun eateries in addition to amazing arts and cultural offerings. 122 mi NE of Oklahoma City]]&gt;

Generous Package + Supportive Team: Cardiothoracic Inpatient/Outpatient Opportunity at OHI

R10068374 Customer Experience (CX) Accounts Receivable Supervisor - Gulf Coast (Open)Location:Tulsa, OK - W. 7th St. - Management<h2>How will you CONTRIBUTE and GROW?</h2>The Customer Experience (CX) Accounts Receivable Supervisor is responsible for the supervision of a team of CX Representatives and Specialists. This role will be responsible for evaluating and enhancing practices and procedures impacting the customer experience in an innovative, customer centric and commercially oriented environment with the expressed purpose of implementing digital capabilities to optimize each step of the customer journey and positively transform business processes. The goal is to create and maintain an effortless customer experience resulting in increased customer loyalty, advocacy, and increased purchases.<ul> <li>Develop and implement a plan to achieve the divisional accounts receivable goals, monitor/measure receivable performance and provide support/reporting to Division management.</li> <li>Provide training and education to CXRs and CXSs related to credit policies and procedures. Identify issues with billing, pricing or other customer experience areas. Escalate credit sign-offs as appropriate and ensure audits of customer accounts for compliance.</li> <li>Implement Division plans for maximizing cash collections and appropriate handling of the accounts receivable portfolio. </li> <li>Negotiate the resolution of collection matters with customers, escalating critical matters to CX Accounts Receivable Manager.</li> <li>Develop and maintain close working relationships with the Regional Company AVPs, DMs, Account Managers and Branch Managers.</li> <li>Work closely with the Division related to master data, customer pricing, sales tax, and cylinder control.</li> <li>Support the Division Customer Experience organization through goal-setting, evaluations, positive feedback, discipline and on-going coaching ensuring activities are performed within department and Company policy. </li> <li>Identify staffing issues with performance evaluations, training, and scheduling of resources.</li> </ul><h2>________________________</h2><h2>Are you a MATCH? </h2><ul> <li>Associate or Bachelor degree preferred and a minimum of two years in a team leader or supervisory role. Candidates without a degree need an additional two years supervisory experience. </li> <li>Two-plus years accounts receivable experience in a high-volume, fast-paced environment with some experience as a Customer Experience Representative a plus.</li> </ul>________________________We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children._________________________Your differences enhance our performanceAt Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world._________________________Equal Employment Opportunity Information We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf" target="_blank"> here</a> to view the EEO Know Your Rights poster and<a href="https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank"> here</a> to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at <a href="#">us-accommodationrequest@airgas.com</a>._________________________<a href="http://www.airgas.com/california-privacy" target="_blank">California Privacy Notice</a>

Airgas Incorporated

Customer Experience (CX) Accounts Receivable Supervisor - Gulf Coast

Full Job Description: <a href="https://drive.google.com/file/d/1MqeG0B_bzxpB9eQSGuPQ8TVWWAU2CKcr/view?usp=sharing" target="_blank">Manager of Customer Service and Strategic Training</a> Grade: Hourly 16 | H-16 Tulsa Public Schools’ existing salary schedules provide career increment adjustments based on education/experience and/or years of creditable service. For more information about the salary for this specific position please review the <a href="https://www.tulsaschools.org/about/teams/talent-management/compensation" target="_blank">Salary Schedule</a> for the corresponding Salary Grade (listed above). For more information on our comprehensive benefits packages, please visit: <a href="https://www.tulsaschools.org/careers/comp-benefits" target="_blank">Compensation and Benefits website</a>. Position Summary: Manage Transportation’s Customer Service Center. Trains staff members with new technology for better customer relationships with the schools, parents, and students. Establishes a working relationship with school principals, city leaders, and athletic coaches to facilitate the professional transportation of students. Willing and qualified to work with district leadership as assigned to special programs and critical projects. Organizes and manages transportation services for major events within the district and city of Tulsa. Minimum Qualifications: Education: • High school diploma • Associates degree preferred Experience: • Two years’ supervisor experience • Previous experience driving a school bus Specialized Knowledge, Licenses, Etc.: • Possess or ability to obtain and maintain a CDL Class B with school bus, passenger, and air brake endorsements within first year • Proficient or willing to learn Microsoft Office Suite, Google Office Suite, Zonar GPS, SafeStop, Trip Tracker, IMS, and ByteCurve • Bilingual in Spanish is a plus About Our District: At Tulsa Public Schools, our mission is to inspire and prepare every student to love learning, achieve ambitious goals, and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college, careers, and life. Our core values of equity, character, excellence, team, and joy guide how we work and interact with each other and our community.

Tulsa Public Schools

Manager of Customer Service and Strategic Training

Full Job Descritpion: <a href="https://drive.google.com/file/d/1MQqzgIJcla6c-4uE4V33ntLYGG8a8CUv/view" target="_blank">Bilingual Customer Care Associate</a> Salary/Compensation: Hourly 10 Tulsa Public Schools' existing salary schedules provide career increment adjustments based on education/experience and/or and years of credible service. Additionally, our board of education recently approved salary &amp; benefit increases for qualifying positions. We are currently in the process of updating job descriptions and accompanying salary information. For information about salary and benefits for this specific position, please visit our <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.tulsaschools.org%2Fcareers%2Fcomp-benefits&amp;data=05%7C01%7Chutchsa%40tulsaschools.org%7Cdb58339e5ca94c4a370108db5037be3b%7C3ba516a8acff4799b41e3e5364ddf80a%7C0%7C0%7C638191972561038399%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=E2AQHqxGrYwuPv2XWC5%2Fx5BOgqNidjPzX6nfz%2Bw7l%2F4%3D&amp;reserved=0" target="_blank">Compensation and Benefits website</a>. About Our District: At Tulsa Public Schools, our mission is to inspire and prepare every student to love learning, achieve ambitious goals, and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college, careers, and life. Our core values of equity, character, excellence, team, and joy guide how we work and interact with each other and our community. Position Summary: Assists with Enrollment and Student Information Department processes to include: student enrollment, student records, transfers, attendance, graduation/credit requirements, transcripts, assessment, suspension, drop-outs/truancy reports, trend data reports, state reports, and surveys for non-English speaking families. Minimum Qualifications: Education: • High School diploma or equivalent. • College credit or degree preferred Experience: • Two (2) years' administrative experience preferred • Prior customer service experience • Two (2) years’ experience in K-12 settings that serve low-income students and communities Specialized Knowledge, Licenses, etc.: • Bilingual in Spanish required • Proficient in Microsoft Office Suite and Google Suite

Bilingual Customer Care Associate

<h1>Customer Service - Customer Service Representative 105-1048</h1> Tulsa, OK, USA Req #791 Sunday, May 11, 2025 JOB SUMMARY: Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints, troubleshoot problems and provide resolutions in a professional and polite manner to ensure first contact resolution and customer satisfaction. The ideal Customer Service Representative will be customer focused, detail oriented and results driven. The most successful Customer Service Representatives demonstrate the following characteristics: polite, accurate, knowledgeable, able to work well within a team, learning agility, flexible and easily adapts to change. KEY RESPONSIBILITIES: <ul> <li>Process a high volume of incoming inquiries regarding multiple products from members, providers, billing companies, individuals with legal representation, employer groups, and other insurance companies. </li> <li>Strive to achieve first call resolution by communicating accurate information efficiently and timely thereby creating a positive experience for the member.</li> <li>Verifies eligibility, benefits, deductible amounts, claim status, copays, coinsurance and all other information related to a customer and their benefits or a provider and their contract. </li> <li>Use effective listening skills to understand the needs and complaints of the customer to offer them the best possible solution and ensuring the member feels supported and valued.</li> <li>Resolve escalated customer issues received from the member, provider, employer groups or brokers while remaining calm and professional.</li> <li>Provide interpretation services for all product lines via the contracted language line service as appropriate. </li> <li>Flexible hours, including weekends and evenings, as department or training needs dictate and at the discretion of management may be required.</li> <li>Effective problem resolution skills that demonstrates balance of company and customer needs.</li> <li>Demonstrated ability and learning agility to adapt to organizational changes including business processes, systems and technology.</li> <li>Joining a team of Customer Service Representatives and building a positive relationship of teamwork, trust, reliability and excellence.</li> <li>Understanding and striving to meet or exceed call center metrics while providing excellent customer service.</li> <li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li> <li>Perform other duties as assigned.</li> </ul> QUALIFICATIONS: <ul> <li>Exceptional telephone manner, customer service skills, active listening skills, verbal and written communication skills.</li> <li>Ability to resolve conflict and diffuse tension</li> <li>Strong time management skills and decision- making skills.</li> <li>Ability to read, comprehend, and explain health insurance benefits in a clear, concise, and professional manner.</li> <li>Ability to work under stress with production and quality standards.</li> <li>Proficient in Microsoft Office applications.</li> <li>Highly organized and attentive to detail.</li> <li>Flexibility, ability to adapt to change.</li> <li>Successful completion of Health Care Sanctions background check.</li> <li>Bilingual skills a plus.</li> </ul> EDUCATION/EXPERIENCE: <ul> <li>High school diploma or equivalent required</li> <li>1-year customer service experience with direct interactions with customers</li> <li>Contact center or medical field experience preferred</li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Hourly </li> </ul> <a href="#"> Apply Now </a>

CommunityCare

Customer Service - Customer Service Representative 105-1048

<h3>At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.</h3>Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.Overview Produce world-class HT&amp;P technical training programs for internal HT&amp;P technicians, mechanics, and other staff as well as external customers. Responsibilities Training delivery (50%) • Provides technical training to newly hired technician trainees, • Continues with periodic trainings through the Master Technician certification process,• Conducts training sessions in accordance with established standards to ensure thateffective trainings are provided in a consistent and efficient manner, • Provides technical training for customers’ technicians both at TDW and on-site at customer location, • Travels to customer locations and serves as a resource for further questions once training has concluded, • Works in a team with other trainers to develop and deliver a training program for Mechanics, • Provides training classes with an introduction to HT&amp;P operations for TDW salesmen and engineers, • Ensures training classes comply with all Health, Safety and Environment requirements, and presents a positive HSE attitude to customers and students; TDW technicians’ certification (25%) • Conducts performance evaluations in compliance with DOT regulations. • Builds and maintains a mentoring relationship with trainees for the purpose of reinforcing training, • Certifies field coaches and field auditors who complete and evaluate on-the-job training, Provides assistance with technical problems encountered on HT&amp;P jobs, a source of support for a new or developing technician, • Conducts periodic audit of technician's work and identifies areas for improvement, reviews technical field reports for completeness, and determines training needs and ensures training is completed in a timely manner; Reporting (15%) • Reviews training records and work history for HT&amp;P technicians and ensures all records are current and that each training is properly recorded,• Prepares follow-up reports for all training classes and reviews evaluations for ways to improve classes, • Submits expense reports, training reports, audit reports and job records in a timely manner, • Assists in designing training sessions that meet industry and TDW requirements and reevaluates these sessions on an on-going basis to discover areas for improvement (including reading HT&amp;P data to build presentations and tests);HT&amp;P Technical Work (5%) • Lead/perform HT&amp;P jobs, working in the field as needed • Perform maintenance and repair work in the shop or in the field as neededNew products development (5%) • Assists in new product and service testing to determine the viability of that product or service. Experience • High school graduate or equivalent, • Strong technical and interpersonal skills, • A minimum of 2 years field operation experience with TDW HT &amp; P equipment strongly preferred, • Experience working as a mechanic strongly preferred, • Fluent in English is required, • Travel from 10% to 40%. NOTE: This is a DOT position and is considered to be Safety Sensitive.

94 Customer Service Jobs in Oklahoma