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<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Salary Range $77789.00 - $105244.00 Salary Travel Percentage Up to 25% Job Shift Day Job Category Sales <h2>Description</h2> Job Summary: The Mechanical Support Engineer uses engineering principles and HVAC knowledge to resolve complex technical issues escalated from other Customer Care teams, ensuring accurate and efficient customer service. Essential Job Duties and Responsibilities: <ul> <li>Advises Technical Support Specialists and Field Service Technicians in resolving technical issues.</li> <li>Analyzes and diagnoses problems, providing effective solutions to enhance service delivery.</li> <li>Communicates complex technical concepts clearly to both technical and non-technical stakeholders.</li> <li>Collaborates with cross-functional Engineering and Manufacturing teams to identify areas for improvement and implement best practices. </li> <li>Investigate high-level customer complaints to remedy the situation and/or promptly implement corrective measures as required. </li> <li>Develops and maintains documentation related to technical processes and troubleshooting procedures. </li> <li>Prepares and delivers reports of problem situations and proposed resolutions to manufacturer representatives and external customers. </li> <li>Provide post-sales engineering input and support to field modifications, national and local parts sales, and national account teams. </li> </ul> <h2>Qualifications</h2> Education and Experience Requirements: Bachelor’s degree in Engineering, or related technical field, and 2+ years’ experience in the HVAC industry. Knowledge, Skills, and Abilities: <ul> <li>Strong problem-solving skills and the ability to think critically under pressure.</li> <li>Excellent communication skills, with the ability to convey complex ideas in a clear and concise manner.</li> <li>Proficiency in Microsoft Office.</li> <li>Experience in AutoCAD and SolidEdge is preferred. </li> <li>Ability to work collaboratively in a fast-paced environment.</li> </ul> Work Environment: <ul> <li>Primarily works in a professional, office environment.</li> <li>Ability to sit/stand for extended periods of time.</li> <li>Ability to ascend/descend stairs unassisted.</li> <li>Ability to lift and carry 50+ lbs.</li> <li>Ability to travel occasionally as needed. </li> <li>Work may require periodic visits to a manufacturing facility with exposure to loud noises, seasonal hot and cold temperatures, dust, and chemical fumes.</li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Aaon

Mechanical Support Engineer

Job Location: Home Office in West Central Illinois (Springfield, IL area) Role Value Proposition: Based in Whippany, New Jersey, MetLife Investment Management (MIM) is one of the largest institutional investors and asset managers in the world, with nearly $600.8 billion in combined managed assets, and has consistently generated superior returns for both policyholders and shareholders. The enterprise has more than 850 dedicated professionals with extensive experience and expertise in all asset classes, with a strength in public and private fixed income and private assets, including real estate. Visit us at <a href="http://www.metlife.com/investments" target="_blank">www.metlife.com/investments</a> to learn more. Global Real Estate and Agricultural Investments maintain a portfolio invested in commercial real estate and agricultural mortgages, as well as real estate equities. Agricultural Investments group sources investments through five regional field offices in the U.S. and consulting offices in Mexico and Brazil. MetLife’s Agricultural Investments group is the largest non-GSE agricultural mortgage lenders in the United States. Our agricultural investments are an important part of MetLife’s asset-liability matching program. The long-term nature of these investments makes them a good match for the long-term liabilities the company writes. MetLife’s agricultural portfolio is approximately $23 Billion. MetLife’s Agricultural Investments group is seeking an exceptional and experienced Senior Relationship Manager. This individual will be an integral member of the Central Regional Office (CRO) loan origination and servicing team. The CRO sources and manages agricultural mortgage investments in multiple locations covering a large and diverse geographic region from Colorado to Maine. This individual will be teamed with another MIM Relationship Manager to originate loans and service an existing loan portfolio of over $800 million in Western Illinois, and NE Missouri. Key Responsibilities: <ul type="disc"> <li>Loan structuring, pricing, and initial risk assessments.</li> <li>Credit analysis, underwriting and loan closing support.</li> <li>Sponsoring loan for presentation to agricultural credit committee.</li> <li>Internal real estate valuation &amp; property inspections.</li> <li>Loan servicing, reporting and portfolio management.</li> <li>Relationship management and marketing.</li> </ul> Essential Business Experience and Technical Skills: Required: <ul> <li>5 to 10+ years relevant experience with a proven track record of negotiating, underwriting, and servicing agricultural debt deals.</li> <li>Very strong credit and analytical skills, superior knowledge of lending principles, credit procedures, collateral, and credit.</li> <li>Strong leadership skills and relationship management skills.</li> <li>Has an active network among agricultural investment and lending professionals.</li> <li>Real estate valuation knowledge and skills.</li> <li>Excellent oral, written, and interpersonal communication.</li> <li>Highly professional in all circumstances as a representative of MetLife Investment Management and MetLife Agricultural on a regional platform.</li> </ul> Preferred: <ul> <li>Bachelor's degree in Agriculture, Business Administration, Finance, Economics, or Banking as well as any other related field of expertise; MBA or master’s degree</li> <li>Experience with loan workouts, including those requiring complex solutions </li> </ul> At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

MetLife

MIM - Relationship Manager - Ag Investments

About FlightSafety International FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom. <h2>Purpose of Position</h2> Act as liaison to Customer providing reliable, professional and courteous support in a timely manner. Plans and accomplishes a complete range of assignments and tasks that are varied and complex to provide outstanding customer service both inside and outside the company. Maintain spare parts inventory database; responsible for support requests and assists with technical support. <h2>Tasks and Responsibilities</h2> <ul> <li>Performs more varied and difficult aspects of the job; may need some guidance on job duties; applies learning to recommend options to address unusual situations. Provides training to others as required.</li> <li>Read and interpret drawings for customer support and planning functions.</li> <li>Input and maintain inventory data for master files in Syteline and SAP.</li> <li>Create and input orders into Syteline Customer Order Module and cross reference and create jobs for manufactured items.</li> <li>Create requisitions, pick lists, travelers and all other job paperwork for Commercial, Military and FlightSafety Customers.</li> <li>Maintain and track status of all orders in Customer Order Module in Syteline and Support Request System to insure timely delivery and completion of customer requests.</li> <li>Prepare and track kits for SOS manufactured items and stock jobs.</li> <li>Create and issue RMA tracking numbers for repairs in RMA database to Commercial and Military Customers.</li> <li>Determine appropriate disposition of parts received for repair to insure on time delivery for Commercial and Military Customers.</li> <li>Issue parts to jobs in Syteline from pick lists, pull parts from shelves and route to appropriate parties. Perform quantity moves to SOS-Stage. Make reservations to Customer Orders as needed.</li> <li>Maintain SOS stock levels and process special orders including overhead purchases.</li> <li>Perform and maintain SOS warehouse functions including cycle counts, reorder stock as needed and restocking shelves.</li> <li>Serve as competent backup for Product Support Specialist and Expeditors.</li> <li>May be contacted evenings and weekends to provide AOG support, includes coming in to work and researching parts availability.</li> <li>Determine and select the most efficient and cost effective AOG parts distribution to customer learning centers by researching parts availability in SAP, Syteline, and other sources. Facilitate and coordinate any counter to counter activity between centers, prepare paperwork, pull parts, package, and transport the parts for shipment to airport.</li> <li>Coordinate and dispatch surplus inventory to FlightSafety Learning Centers.</li> <li>Analyze and review shipped customer orders against purchase orders and coordinate with accounting to ensure the appropriate invoices are sent to customer for invoicing.</li> <li>For billable engineering hours and onsite support, TSA must obtain copies of expense reports to analyze and verify all charges are logged and charged to job before submitting to accounting to invoice customer.</li> <li>Coordinate the return of items for repair/exchange for customers including import/export information, customs paperwork and warranty determination.</li> <li>Prepare quotes for commercial and military customers necessitating the review and analysis of drawings, current BOM, material costs and labor hours, documenting BOE in comments section of quote.</li> <li>Secure vendor material quotes and lead times in order to prepare customer quotes.</li> <li>Determine appropriate and accurate pricing structure for each quote.</li> <li>Responsible for the review of outside customer purchase orders to ensure content; identifying and noting any special requirements and/or compliance with associated quote. Any nonstandard terms and conditions will be communicated in writing to the Supervisor.</li> <li>Investigate and analyze jobs with high or unusual charges and prepare any required administrative or accounting correspondence/documentation to correct any problems found.</li> <li>Monitor and track engineering support jobs to ensure hours and expenses do not exceed hours quoted.</li> <li>Interface with vendors and Engineering to determine and obtain suitable replacement parts for obsolete/end-of-life items.</li> <li>Administer warranty for outside customers. </li> </ul> <h2>Minimum Education</h2> <ul> <li>Associates Degree in a technical field with a minimum of 4 years’ experience; Inventory experience a plus; or equivalent combination of education and experience. (4 years’ experience = associate degree)</li> </ul> <h2>Minimum Experience</h2> <ul> <li>Associates Degree in a technical field with a minimum of 4 years’ experience; Inventory experience a plus; or equivalent combination of education and experience. (4 years’ experience = associate degree)</li> </ul> <h2>Knowledge, Skills, Abilities</h2> <ul> <li>MRP, spreadsheet, database and word processing applications</li> <li>Individuals must be capable of working effectively with limited supervision and a high degree of independence.</li> <li>Communicate effectively in both written and verbal form using electronic media, telephone and direct contact with all customers whether FlightSafety, Commercial or Military.</li> <li>Standard office equipment such as computers, phones, photocopiers and fax machines.</li> <li>Fluency in English, through both verbal and written communications; Able to read and interpret documents: Able to write routine reports and correspondence: Able to speak effectively before groups of customers or employees of organization.</li> <li>Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; Able to apply concepts of basic algebra.</li> <li>Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li> <li>Valid Drivers License, where applicable.</li> </ul> <h2>Physical Demands and Work Environment</h2> The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

FlightSafety International

Technical Customer Service Representative II

<a href="#"> </a> <a href="#">About Us</a> <a href="#">Current Employee Job Search</a> <a href="#">Go to Hillcrest HealthCare System Careers</a> <ul> <li> <a href="#">Home</a> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> <a href="#">Join Talent Community</a> </li> </ul> <ul> <li> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> </li> <li> <ul> <li><a href="#">Careers Home</a></li> <li><a href="#">Search Jobs</a></li> </ul> </li> </ul> Candidates residing in the following states, CA, CO, CT, HI, IL, MA, MD, ME, MI, MN, NH, NV, NY, OR, RI, VT, WA, Washington DC and WV, must be willing to relocate if they are hired in a remote role. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. FOLLOW US <a href="https://www.linkedin.com/company/hillcrest-healthcare-system" target="_blank"> </a> <a href="https://www.youtube.com/user/HillcrestMedicalCtr" target="_blank"> </a> <a href="https://www.facebook.com/UticaPark" target="_blank"> </a> <h4>ARDENT HEALTH SERVICES</h4> Ardent Health Services invests in quality health care. In people, technology, facilities and communities, Ardent makes considerable investments – producing high quality care and extraordinary results. <h4>CONTACT US</h4> 340 Seven Springs Way Suite 100, Brentwood, TN 37027 (615) 296-3000 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Copyright © Ardent Health Services. All rights reserved. <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a>

Utica Park Clinic

Interventional Neurology Inpatient/Outpatient Support - Physician Assistant at Hillcrest in Tulsa, OK!

About Ingredion:Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.LOCATION: Tulsa, OKWORKPLACE TYPE: HybridIngredion is seeking a Supervisor, Customer Billing and Support responsible for leading the Customer Billing and Support team for our Tulsa Location supporting primarily the Americas (United States &amp; Canada). The Supervisor will be responsible for helping execute the Order to Invoice Operations strategy in the US/Canada region to ensure delivery of high-quality service to our Customers, aligned to Ingredion’s Customer Experience commitments (responsive, empathetic, proactive, and innovative). Role will report to our Associate Manager, Customer Contract Pricing and Billing and will have 5 direct reports.This role is essential in supervising the Customer Billing and Support team with the focus of supporting timely and accurate Customer Billing activities to drive improved Customer Experience while mitigating invoicing risks. The Supervisor will also manage projects, support employee career development, and serve as a point of escalation to troubleshoot and quickly resolve Customer issues.This role will be making decisions while supporting the Commercial and Customer Service teams and identifying and implementing processes to increase effectiveness, productivity, and efficiency of the department. This position requires a strong customer service focus, the ability to promptly resolve business issues, and strong aptitude to evaluate data effectively. This position is critical to maintaining and expanding relationships with Ingredion’s Customers and Business Partners.What will you do:Supervise Tulsa SSC Customer Billing and Support Team: Oversee, guide, and direct the end-to-end delivery of Order to Invoice operational services supporting the US and Canada region to ensure efficient operations and timely and accurate delivery and billing.<ul> <li>Supervise Contract Billing and Support team in day-to-day operations</li> <li>Expand and improve Billing automation activities</li> <li>Manage all aspects of ongoing activities and deadlines</li> <li>Support internal customer inquiries escalated as needed with a sense of urgency</li> <li>Hire, Train and Develop Team, especially in the areas of technology capabilities and skills</li> <li>Develop Capability and Skill development plans</li> <li>Provide training to new employees and system users on Policies, SoPs, and Controls</li> <li>Maintain high level of Customer Service</li> <li>Strong ability to set clear goals and manage a high performing team</li> </ul>Enable Order to Invoice Operations Strategy: Collaborate with the Associate Manager, Customer Contract Pricing and Support and Sr. Manager Order to Cash to enhance Order to Invoice Operations strategies aligned with the business needs, Customer experience, and the work and workforce at Ingredion.<ul> <li>Collaborate with Key Business Partners and report on monthly performance</li> <li>Identify issues and process improvements for Steering committee review</li> <li>Continually implement enhancements to further improve and streamline processes, including proper testing and communication to Leadership</li> <li>Suggest adjustments to improve data quality and processing efficiency, including enhancements to the import and export of data between various applications</li> </ul>Monitor SLAs and Reporting: Ensure adherence to Service Level Agreements, produce and review reports on performance, and identify and track any system, process, or performance issues. Escalate issues as necessary for timely resolution.<ul> <li>Ensure that all risk mitigating controls are completed and addressed weekly</li> <li>Conduct all daily, weekly, and monthly activities to drive compliance to policies</li> <li>Support audits and work with Team on remediations as required</li> <li>Enforce and maintain SOX compliance for policies and procedures</li> <li>Assist with month-end and year-end close activities as needed</li> </ul>Project Management: Demonstrated ability to manage multiple projects simultaneously, ensuring delivery of targeted results.Employee Development: Support the career development of employees in the Tulsa SSC Order to Invoice Team. Assess training needs, coach for performance improvement, and facilitate additional assignments and rotations to deepen employees' understanding of Financial Operations processes.What will you Bring:Education: Bachelor's degree in business-related field, preferredContract Pricing and Billing Expertise: Advanced knowledge of the policies, procedures, and controls of Customer Contract Pricing and Billing, including a minimum of two (2) years of Order to Invoice value chain experience with at least one (1) year in a Supervisory role. Demonstrated technical skills with a high level of operational excellence.Computer Proficiency: Strong computer skills including SAP, Salesforce, Microsoft Word, Excel (advanced), PowerPoint, and experience with new technologies to drive automationTeam Management: Ability to manage team members to achieve departmental goals. Proven skill in promoting harmonious working relationships in a team environment.Business Acumen: Solid understanding of business and financial concepts.Who you are:Design Thinking Skills: Strong systems knowledge and passion for advancing technology integration to automate processes with proven technology expertise within the Order to Invoice value chain.Analytical Skills: Proven ability to independently analyze complex problems, research complex issues, draw appropriate conclusions, and develop and implement innovative solutions.Influencing Skills: Exhibit influencing skills and collaborate effectively across multiple levels of the enterprise to produce positive business outcomes with Customers and internal Business Partners.Adaptability and Flexibility: Adapt and remain flexible in dealing with evolving business needs. Effectively manage ambiguity.Prioritization and Time Management: Ability to prioritize and manage competing requests and priorities.Talent Culture: Promote a talent culture that values superior talent, drives performance, coaches transparently, and builds strong teams globally. Continuous improvement attitude to seek out and implement best practices, lead projects, and meet all deadlines.Results Focus: Highly organized with a high degree of attention to detail. Push to drive personal and organizational results, make timely decisions, and benefit Ingredion globally.Communications: Excellent communication, customer service and organizational skills. Exhibit a positive attitude and willingness to interact with Customers and Executive level Business Partners. Presentation skills necessary to effectively communicate, update, persuade and facilitate discussions with all levels of Management.Why Join Ingredion? Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:<ul> <li> Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success</li> <li> Comprehensive Benefits &amp; Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being</li> <li> Flexible Work Arrangements – We value flexibility to support you both professionally and personally</li> <li> Career Growth – Learning, training, and development opportunities, including tuition reimbursement</li> <li> Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally</li> <li> Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel</li> </ul>#LI-BS1We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.Relocation Available:NoPay Range:$74,240.00-$98,986.67 AnnualThis pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).Incentive Compensation:As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.Benefits:Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.

Ingredion Incorporated

Supervisor, Customer Billing and Support - US and Canada

Location: Must live within a commutable distance of the Oriskany, NY, Tampa, FL, Bloomfield, CT Cary, NC, Aurora, IL, Bridgewater, NJ, Omaha, NE, Warwick, RI, Clark Summit, PA, San Juan, PR office Once a month in office for meetings Key Responsibilities: <ul type="disc"> <li>Independently assess, analyze and render appropriate claim decisions pursuant to certificates on all claims. </li> <li>Compare duration control guidelines and clarifies functional inconsistencies.</li> <li>Develop goal-focused return-to-work plans and or barriers for return-to-work. Partner with Return –to-Work Coordinator on account to ensure successful RTW. </li> <li>Clarify functional capacity through independent problem solving measures and discretion (gathering medical, vocational, and other information, efficient use of resources, and action planning) sufficient to determine initial and ongoing liability by adhering to federal and state law to maintain appropriate and timely claim outcomes.</li> <li>Communicate clearly and concisely to influence return to work, discuss terms of the certificate, and the basis for payment/non-payment.</li> <li>Communicate with a variety of constituents (for example, claimants, doctors, nurses, employers, and attorneys) to gather information relevant to assessing, analyzing and rendering decisions based on the provisions of the policy and their own discretion, with limited guidance by supervisory personnel. </li> <li>Prepare written summary for Quarterly customer meetings to review cases that are identified via report parameters, you or the customer to discuss and participate in quarterly meetings with the Vocational resource and Account team member. </li> <li>Participate in claim review meetings as requested by the customer.</li> <li>Utilize tools independently and accurately to identify work to be completed across the entire claim block, prioritize work, determine if/when to involve specialty resources such as Psychiatric Clinical Specialist, Medical Director or other clinical staff to obtain additional information on a claim by articulating and documenting their rationale for claim direction, possessing the autonomy to take steps outside of CMG guidelines to the extent supported by documented rationale and the facts of the claim file.</li> <li>As the sole owner of the claim, determine return to work potential and strategy, identify a likely claim progression based on the facts of the claim and take action on their own assessment of the claim and provide mentoring and/or coaching to less experienced team members. Performs other duties as assigned or required.</li> <li>Manages assigned caseload of short-term disability (STD) and/or Family &amp; Medical Leave Act (FMLA) claims; applies specialized clinical training/knowledge to the assessment of cases.</li> </ul> Essential Business Experience and Technical Skills: Required: <ul type="disc"> <li>2+ years of Clinical Experienced required</li> <li>Nursing Degree with RN license required</li> <li>Strong communication skills, both written and oral.</li> <li>Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning.</li> <li>Strong customer satisfaction focus.</li> </ul> Preferred: <ul type="disc"> <li>BSN Preferred</li> <li>Disability Claims Experience</li> </ul> Travel <ul type="disc"><li>Less than 10% (travel to customer sites for business meetings 1 x per year)</li></ul>

Clinical Support Consultant - RN

Full Job Description: <a href="https://drive.google.com/file/d/1-biNNxdqUidNVi_84mqW1XfbivuQAN0A/view" target="_blank">Support Services Trainer</a> Grade: Hourly 14 | H-14 Tulsa Public Schools’ existing salary schedules provide career increment adjustments based on education/experience and/or years of creditable service. For more information about the salary for this specific position please review the <a href="https://www.tulsaschools.org/about/teams/talent-management/compensation" target="_blank">Salary Schedule</a> for the corresponding Salary Grade (listed above). For more information on our comprehensive benefits packages, please visit: <a href="https://www.tulsaschools.org/careers/comp-benefits" target="_blank">Compensation and Benefits website</a>. Position Summary: The Support Services Trainer supports districtwide implementation of safety, behavior, and trauma-informed practices under the direction and supervision of the Support Services Training Manager. This position helps deliver The Mandt System® training, as well as other district determined necessary trainings, to district staff, supports compliance monitoring, and assists in the development and evaluation of training materials. The trainer plays a key role in promoting safe, inclusive, and supportive learning environments by modeling de-escalation strategies, collecting behavioral data, and reinforcing trauma-informed approaches in collaboration with school-based teams. Minimum Qualifications: Education: • High School Diploma • Associates or Bachelor’s Degree in education, psychology, social work, or related field preferred Experience: • Two (2) years of experience working in an educational or behavioral support role Specialized Knowledge, Licenses, etc.: • Proficient with Microsoft Office Suite and Google Workspace • Basic understanding of child development and trauma-informed behavior strategies • Bilingual in Spanish preferred About Our District: At Tulsa Public Schools, our mission is to inspire and prepare every student to love learning, achieve ambitious goals, and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college, careers, and life. Our core values of equity, character, excellence, team, and joy guide how we work and interact with each other and our community.

Tulsa Public Schools

Support Services Trainer (Pending Board Approval)

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Manager of Client Success, you will serve as a trusted advisor and reliable advocate for clients, overseeing the client experience throughout the full revenue cycle, ensuring optimal financial outcomes, client satisfaction, and long-term retention. As an industry expert, this role serves as the primary liaison between the organization and its clients, driving strategic initiatives to enhance revenue performance, streamline operations, and ensure compliance with industry regulations.Every day you will collaborate cross-functionally with internal teams—such as billing, coding, operations, and technology—to align solutions with client goals. The Senior Manager will offer strategic guidance, support clients in maximizing revenue collection, reducing costs, and improving the overall financial health and performance of the account. To thrive in the role, you will be a a strategic thinker with strong leadership skills, a client-focused mindset, and deep knowledge of revenue cycle management industry and processes, including patient access, billing, coding, collections, and compliance.Here’s what you will experience working as a Senior Manager of Client Success:Client Relationship Management <ul> <li>Develop and maintain strong relationships with key stakeholders across client organizations to deliver an exceptional client experience.</li> <li>Serve as the primary point of contact, ensuring client satisfaction and retention.</li> <li>Address client concerns promptly and work proactively to prevent potential issues.</li> <li>Coordinate and communicates client contractual details for SLAs, performance-based pricing, fees and terms with analytics and finance teams. Communicates periodic changes based on contract amendments.</li> <li>Responsible for identifying customer needs, develop and seek buy-in on solutions and manage through the change process at the account level.</li> </ul>Client Onboarding and Implementation Success<ul> <li>Assist in facilitating the new client onboarding process to ensure smooth transition from the sales and contracting phase to the operational phase of the engagement.</li> <li>Ensure alignment of expectations.</li> <li>Develop tailored strategies to support each client's unique revenue cycle challenges and goals.</li> <li>Provide training and education to clients on RCM processes and technology.</li> </ul>Required Skills:<ul> <li>Bachelor's degree in healthcare administration, business, or related field (Master’s preferred).</li> <li>7+ years of experience in revenue cycle management, healthcare operations, or client success roles.</li> <li>Physician billing experience in specialty groups; radiology, surgical, primary care, and/or others.</li> <li>Strong knowledge of RCM processes, including billing, coding, claims management, and reimbursement.</li> <li>Excellent communication, interpersonal, problem-solving, and leadership skills.</li> <li>Proficiency in utilizing and optimizing EMR systems such as eClinicalWorks, NextGen, Epic, or Meditech</li> <li>Excellent written and oral communication skills (including presentation experience) required.</li> <li>Advanced computer skills including knowledge of patient accounting systems, analytic tools, and Microsoft Office Suite.</li> <li>Strong track record in managing multiple clients and priorities effectively.</li> <li>Demonstrated success in performance monitoring, revenue optimization, and process improvement.</li> <li>Strong analytical skills with experience in financial reporting, KPI tracking, and revenue performance analytics.</li> <li>Familiarity with healthcare compliance regulations such as HIPAA, CMS guidelines, and payer requirements.</li> </ul>Pay Range - $100,000 - $130,000 annually.For this US-based position, the base pay range is $80,019.00 - $127,950.31 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Senior Manager, Client Success

Job Description R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1® is a publicly-traded organization with employees throughout the US and international locations. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. The Client Experience Director (CXD) will serve as one of the primary points of contact for all day-to-day activities within the Client Experience Team. The CXD will be responsible for establishing trusted relationships with their assigned clients, and when appropriate expand our partnerships through selling new solutions. This person will be responsible for providing support to the Client Experience Team to which they are assigned as well as collaborating across various departments within R1 to drive high client satisfaction and safeguard client retention. To thrive in this role, you must have a dynamic personality who approaches external relationships from the client’s perspective using effective and proactive communication, analytical skills, and daily leadership. The CXD will be tasked with various project leadership opportunities that require a high-level of cross-collaboration with multiple organization units. RESPONSIBILITIES <ul> <li>Client Relationship/Management: 30%</li> <li>Collaboration with other R1 functions: 30%</li> <li>Client Business Reviews and Meetings: 20%</li> <li>Introducing and selling new solutions to existing clients, including having a target sales quota: 15%</li> <li>Document the client experience in CRM: 5%</li> <li>Drive high Net Promoter Score (NPS) results across their client portfolio.</li> <li>Work collaboratively across functions to ensure operational excellence to nurture and ensure client satisfaction leads to growth and retention.</li> <li>Ensure mutual understanding of goals, objectives and action plans related to client’s revenue and book of business.</li> <li>Participate in the contracting and contract renewal process.</li> <li>Contribute to region and client-level strategic planning.</li> <li>Lead the creation and presentation of business reviews.</li> <li>Assist in the implementation of new solutions and onboarding of new clients.</li> <li>Follow best-practice account management and client experience methodologies.</li> </ul> REQUIRED QUALIFICATIONS <ul> <li>4+ years of account management, client experience management, and/or revenue cycle operations consulting experience working with Director-level partners is preferred.</li> <li>Healthcare revenue cycle and revenue integrity experience working with acute care provider organizations.</li> <li>Outstanding organization and prioritization skills</li> <li>Exceptional written and verbal communication skills</li> <li>Bachelor’s degree</li> <li>Proficiency with Microsoft Office, including basic to intermediate Excel functions, and CRM application use (preferred: Salesforce)</li> <li>Ability to travel up to 40%</li> </ul> For this US-based position, the base pay range is $109,118.00 - $187,269.24 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Director of Client Success

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Salary Range $20.90 - $31.36 Hourly Travel Percentage Up to 25% Job Shift Day Job Category Sales <h2>Description</h2> Job Summary: Resolves warranty issues for units in the field working with sales representatives and/or service technicians (internal/contractor). Essential Responsibilities/Activities: <ul> <li>Assures adequate company commitment to jobs and customer relationships.</li> <li>Coordinates with the leadership projects which require field service technician(s) (internal/contractor).</li> <li>Explains control sequences for equipment operation to assist in troubleshooting.</li> <li>Interprets wiring diagrams over the telephone to help diagnose issues in the field.</li> <li>Meets and responds to customers, sales representatives, and vendors as necessary.</li> <li>Orders replacement parts.</li> <li>Resolves warranty issues for units in the field working with sales representatives, service techs (internal/contractor).</li> <li>Assesses the allowed cost to repay for authorized warranty work.</li> <li>Maintains a working knowledge of all customers and sales representatives.</li> <li>Develops and implements systems and procedures to maintain positive customer relations and ensures prompt and thorough resolution of customer inquiries, requests and complaints.</li> <li>Adheres to AAON warranty terms and conditions and provides final approval on warranty payables.</li> <li>Investigates potentially serious customer complaints to help remedy the situation and/or promptly implement corrective measures as required.</li> <li>Travels to correct field issues when HVAC National Field Technicians are unable to resolve issues in a timely manner.</li> <li>Have an on call-rotation for 24/7 coverage.</li> </ul> <h2>Qualifications</h2> Education and Experience Requirements: High school diploma with a minimum of 3 years in the HVAC industry or equivalent industry experience. Associate degree in applied science or two-year technical degree preferred. Essential Mental Functions: <ul> <li>Communicates effectively in written and spoken form.</li> <li>Excellent interpersonal relationship skills.</li> <li>Exhibits good decision-making and analytical problem-solving abilities.</li> <li>Demonstrates strong multi-tasking capabilities and organizational skills.</li> <li>Works effectively in a team environment and in a fast-paced high-pressure environment.</li> </ul> Essential Physical Functions: <ul> <li>Ability to lift up to 50 1bs.</li> <li>Ability to sit or stand for up to 95 percent of work hours.</li> <li>Work requires periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.</li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

138 Customer Service Jobs in Jenks, OK, USA