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J.P. Morgan

Relationship Banker - Oklahoma North Market - Broken Arrow, OK

<h3>Job Summary</h3> The IT Help Desk Support Technician II is the first point of contact for users seeking technical assistance from the IT Department. The Technician's responsibility is to provide technical assistance for incoming phone calls, instant messages, and tickets related to PC hardware and software, printers, and application support. The desirable candidate is professional with a customer service focus, organized, works with a sense of urgency, and communicates clearly and effectively both with customers and co-workers. This position is located in Tulsa, OK and is required to work in the office at least 4 days per week. Work hours are 10am - 7pm. <h3>Essential Functions</h3> • Actively supports the Company’s commitment to safety and its “Core Values”. • Represents the Company at all times with high moral standards while adhering to the Company’s “Code of Business Conduct and Ethics”. • Engages with customers to gather basic information and perform initial troubleshooting on service requests and incident reports through phone calls or instant messages. • Troubleshoots computer hardware and software including installation, repair, and upgrade of PC’s including printers, phones, and other forms of electronic communication. • Utilizes our service desk management system to document and track all activity and escalate unresolved requests to the next level of support. • Follows up with customers to inquire more detail, set expectations or to ensure issue has been resolved to customer’s satisfaction. • Ensures proper recording, documentation and closure of requests, while completing assignments according to established quality measures with detail and accuracy. • Assists users in using technologies that are already in place. • Handles routine tasks independently and perform other duties as assigned. <h3>Qualifications</h3> • Associate’s degree in Computer Science or other related area, or equivalent job-related experience/knowledge skills and abilities. • 1 – 2 years of related experience. • Maintains positive working relationships with associates. Fits well within the organizational culture for interacting with others. Possesses good interpersonal skills. • Customer-service focused and friendly. • Effective communication skills (written and verbal) with attention to detail and accuracy of documentation • Possesses a positive attitude in meeting objectives. • Working knowledge of Microsoft Suite products (Windows, Outlook, Word, Excel, PowerPoint) . • Good problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it. • Learn and adapt quickly, work and remain calm under pressure Physical/Special Requirements: • Work hours are 10am - 7pm. • Lunches and breaks will be staggered and coordinated between IT Customer Care staff. • This position will require working outside of normal business hours upon occasion. • Occasional travel may be required. Full-time employees are offered a comprehensive benefits package, including medical, dental and vision plans covering eligible employees and dependents, disability benefits, life and AD&amp;D insurance, an employee assistance program (EAP), a 401(k) plan with company match, an employee stock purchase plan (ESPP), a robust wellness program and adoption assistance. Some employees may also be eligible for paid time off, tuition reimbursement and a performance or safety bonus program. Follow us at <a href="https://www.linkedin.com/search/results/all/?fetchDeterministicClustersOnly=true&amp;heroEntityKey=urn%3Ali%3Aorganization%3A60049&amp;keywords=matrix%20service%20company&amp;origin=RICH_QUERY_SUGGESTION&amp;position=0&amp;searchId=4e017bbc-28e9-444c-989f-c413203754ac&amp;sid=jQ(&amp;spellCorrectionEnabled=false" target="_blank">Matrix Service Company</a> to view all of our open positions and for the latest news about our operating companies and our teams. At Matrix, we are dedicated to building a diverse, inclusive, and authentic workplace. We encourage all whose experience aligns with the listed qualifications to apply and explore joining our organization. <h5>EEO/M/F/Disability/Vets/Affirmative Action Employer</h5> We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, genetic information, marital status, disability, veteran status, or other legally protected characteristic or category.

Matrix Service Company

IT Help Desk Support Technician II

<h1>Customer Service - Customer Service Representative 105-1014</h1> Tulsa, OK, USA Req #834 Tuesday, May 27, 2025 JOB SUMMARY: Responsible for being the first point of contact for all membership related questions, requests and concerns and for providing outstanding service to our customers. You will answer queries regarding customer benefits, eligibility, PCPs, claims and other questions. You will handle complaints, troubleshoot problems and provide resolutions in a professional and polite manner to ensure first contact resolution and customer satisfaction. The ideal Customer Service Representative will be customer focused, detail oriented and results driven. The most successful Customer Service Representatives demonstrate the following characteristics: polite, accurate, knowledgeable, able to work well within a team, learning agility, flexible and easily adapts to change. KEY RESPONSIBILITIES: <ul> <li>Process a high volume of incoming inquiries regarding multiple products from members, providers, billing companies, individuals with legal representation, employer groups, and other insurance companies. </li> <li>Strive to achieve first call resolution by communicating accurate information efficiently and timely thereby creating a positive experience for the member.</li> <li>Verifies eligibility, benefits, deductible amounts, claim status, copays, coinsurance and all other information related to a customer and their benefits or a provider and their contract. </li> <li>Use effective listening skills to understand the needs and complaints of the customer to offer them the best possible solution and ensuring the member feels supported and valued.</li> <li>Resolve escalated customer issues received from the member, provider, employer groups or brokers while remaining calm and professional.</li> <li>Provide interpretation services for all product lines via the contracted language line service as appropriate. </li> <li>Flexible hours, including weekends and evenings, as department or training needs dictate and at the discretion of management may be required.</li> <li>Effective problem resolution skills that demonstrates balance of company and customer needs.</li> <li>Demonstrated ability and learning agility to adapt to organizational changes including business processes, systems and technology.</li> <li>Joining a team of Customer Service Representatives and building a positive relationship of teamwork, trust, reliability and excellence.</li> <li>Understanding and striving to meet or exceed call center metrics while providing excellent customer service.</li> <li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li> <li>Perform other duties as assigned.</li> </ul> QUALIFICATIONS: <ul> <li>Exceptional telephone manner, customer service skills, active listening skills, verbal and written communication skills.</li> <li>Ability to resolve conflict and diffuse tension</li> <li>Strong time management skills and decision- making skills.</li> <li>Ability to read, comprehend, and explain health insurance benefits in a clear, concise, and professional manner.</li> <li>Ability to work under stress with production and quality standards.</li> <li>Proficient in Microsoft Office applications.</li> <li>Highly organized and attentive to detail.</li> <li>Flexibility, ability to adapt to change.</li> <li>Successful completion of Health Care Sanctions background check.</li> <li>Bilingual skills a plus.</li> </ul> EDUCATION/EXPERIENCE: <ul> <li>High school diploma or equivalent required</li> <li>1-year customer service experience with direct interactions with customers</li> <li>Contact center or medical field experience preferred</li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Hourly </li> </ul> <a href="#"> Apply Now </a>

CommunityCare

Customer Service - Customer Service Representative 105-1014

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Salary Range $20.90 - $31.36 Hourly Travel Percentage Up to 25% Job Shift Day Job Category Sales <h2>Description</h2> Job Summary: Assign and track XOI calls to technical support specialist to ensure quick and satisfactory resolutions for field related calls. Process RGA including follow ups and billing. Track and report claim numbers processed daily. Essential Responsibilities/Activities: • Consistently deliver a high level of customer service to exceed customer needs. • Follow proper RGA procedures as outlined in training and feedback provided by supervisor. • Communicate clearly with customers to determine needs and find effective solutions. • Develop and implement systems and procedures to maintain positive customer relations and ensure the prompt and thorough resolution of customer inquiries, requests, and complaints. • Provide clear and concise communication when escalation is needed to warranty lead, supervisor or manager as needed. • Providing feedback on the efficiency of the RGA and XOI processes. • Ensure customer satisfaction and provide professional customer support. Other Responsibilities/Activities: • Ability to stay calm when customers are stressed or upset. • Order entry to provide support to other departments as needed. • Ability to process claims in high volume times. • Comfortable using computers. <h2>Qualifications</h2> Education/Experience: • High school diploma, general education degree, or equivalent. • Experience working with customer service. • HVAC industry experience helpful. Essential Mental Functions: • Strong organizational skills. • Strong customer communication and customer service orientation • Ability to execute multiple tasks simultaneously under time pressure. • Professionalism Equipment or Software Knowledge or Skills: • Microsoft Office Suite • Database software • Salesforce Essential Physical Functions: • Lift or move up to 10lbs. • Sit for up to 85 percent of work hours. Travel: Some travel is expected. Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Aaon

Warranty Support Specialist I

Mental Health Association

Peer Recovery Support Specialist

Blackhawk Industrial

Customer Service Representative

<h2 id="jobDescriptionHeading"> Job Description </h2> Hillcrest is hiring a Neurology Acute Care Nurse Practitioner (ACNP) to join our collaborative and fast-paced team at our Utica Park Clinic location in Tulsa, Oklahoma. We are looking for a skilled communicator who works well within a team and thrives among diverse personalities. If you're a dedicated Neurology NP seeking a rewarding career in a supportive environment, we want to hear from you! About the Interventional Neurology ACNP Job Opening: <ul> <li> Practice Type: Single Specialty Group </li> <li> Support: 1 physician within the group, with the potential to support more with future growth </li> <li> Setting: Inpatient/Outpatient mix </li> <li> Schedule: Mon-Fri, 8 am-5 pm (no weekends required) </li> <li> Shared Clinical Call Model: 1st call for physician </li> <li> EMR: Epic </li> </ul> Advanced Practice Provider Recruitment Package Includes: <ul> <li>Competitive base salary with wRVU production incentives</li> <li>CME/CEU allowance</li> <li>Sign-on bonus</li> <li>Medical debt assistance and consultative services by Navigate Student Loans</li> <li>Relocation allowance</li> <li>Paid malpractice coverage</li> <li>Comprehensive health benefits and retirement plan</li> <li>Marketing and practice growth assistance</li> </ul> About Us: Hillcrest HealthCare System (HHS) is a comprehensive health system delivering quality healthcare across northeastern Oklahoma. Our flagship, Hillcrest Medical Center in Tulsa, is a 626-bed hospital renowned for its exceptional care and services, including the state's largest dedicated heart hospital. HHS encompasses Bailey Medical Center, Hillcrest Hospital Claremore, Hillcrest Hospital Cushing, Hillcrest Hospital Henryetta, Hillcrest Hospital Pryor, Hillcrest Hospital South, Tulsa Spine and Specialty Hospital, Oklahoma Heart Institute, and Utica Park Clinic. With 1,180 licensed beds and a broad network of clinics, we are committed to excellence in healthcare. Our patient satisfaction scores consistently reflect that our patients are "very satisfied" compared to other area hospitals. About Our Community: Discover the charm and culture of Tulsa, Oklahoma. Tulsa offers a vibrant, welcoming community that seamlessly blends small-town charm with big-city amenities. Known for its rich cultural heritage, Tulsa boasts a dynamic arts scene with world-class museums, a thriving music and theater landscape, and diverse culinary experiences. The city's beautiful riverfront parks and extensive trails provide ample opportunities for outdoor recreation. Excellent schools and an affordable cost of living make Tulsa an ideal place for families. With a strong sense of community and a commitment to innovation and growth, Tulsa provides an enriching environment where healthcare professionals can thrive both personally and professionally. Join us at Hillcrest and become a part of our mission to provide exceptional healthcare to our community. Apply today for the Interventional Neurology Inpatient/Outpatient Support Nurse Practitioner position and take the next step in your career!]]&gt;

Utica Park Clinic

Interventional Neurology Inpatient/Outpatient Support - Nurse Practitioner at Hillcrest in Tulsa, OK!

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career. Responsibilities: <ul> <li> Unload product from freight. Tag, fold, hang and price merchandise to be put out on the sales floor or in back stock </li> <li> Restock merchandise on sales floor and bring product to the floor for display </li> <li> Assist customers and salespeople with retrieving and loading purchased product </li> <li> Maintain orderly appearance of personal work space and surrounding areas. General cleaning and organization around the store and back stock areas </li> <li> Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s </li> <li> Ability to read and comprehend instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other associates of the organization </li> <li> Ability to be organized, multi-task and maintain all aspects of a support role </li> <li> Ability to work independently and with the team </li> <li> Exercise judgment and tact and be able to effectively work with all levels within the organization </li> <li> Strong oral/written communication and presentation skills to communicate effectively and in a timely manner </li> <li> Ability to apply basic understanding to carry out instructions furnished in written, oral, or diagram </li> <li> Demonstrates attention to detail </li> <li> Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels’ policies and procedures </li> <li> Willing to do other tasks as assigned by the leadership team and Support Leads </li> <li> Work assigned schedule; may include varied hours, evenings, weekends and holidays </li> </ul> Requirements: Customer Service <ul> <li> Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you” </li> </ul> Culture <ul> <li> Approach daily tasks, projects and follow-up communication with energy and sense of urgency </li> <li> Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact </li> <li> Show respect and appreciation for others and Scheels </li> <li> Arrive to work and meetings 10 minutes early </li> </ul> Team Mentality <ul> <li> Genuine interest and action in helping others before yourself, regardless of recognition or reward </li> </ul> Teach-ability <ul> <li> Consistent eagerness to listen, learn, apply knowledge and accept critical feedback </li> <li> Ability to adapt to a changing work environment </li> <li> Ability to apply concepts of basic math, grammar, punctuation and spelling </li> </ul> Dress Code <ul> <li> Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners </li> </ul> Efficiency <ul> <li> Demonstrate pride and ownership of their work while meeting expected deadlines </li> </ul> Education &amp; Experience: The ideal candidate will have a minimum of a high school diploma, or general education degree (GED), 1-3 months of related experience or training; or equivalent combination of education and experience. Physical Requirements/Lifting Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for heavy work. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury. Benefits: To see a full list of benefit offerings from Scheels visit <a href="http://scheels.com/careers" target="_blank">scheels.com/careers</a> EQUAL EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Family & Children's Services

Peer Recovery Support Specialist - Hope Team

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Denials &amp; AR Operations Support I, you will help the denials and AR department to finalize and submit appeals to the payor, so that they can service the client and process incoming correspondence. Every day, you will communicate with the clinical department and work within different portals to submit appeals. To thrive in this role, you must have a production-based background, have experience with insurance verification and hospital registration. Here’s what you will experience working as a Denials &amp; AR Operations Support I:<ul> <li>Be able to identify different types of hospital documentation including, but not limited to, UB-04s, denial/approval letters, EOBs, Hospital account notes, medical records, itemized bills, and Hospital appeal letters.</li> <li>Ensure professional and HIPAA compliant documentation practices.</li> <li>Maintain an understanding of how to utilize provider system platforms and obtain necessary documentation for case files.</li> <li>Utilize clinical guidance on compiling medical records.</li> <li>Identify and communicate appeal deadlines timely through knowledge of insurer timeframes.</li> <li>Update proprietary computer systems to ensure contacts/tasks are closed upon receipt of information requested and received.</li> </ul>Required Skills:<ul><li>High school diploma or GED</li></ul> For this US-based position, the base pay range is $16.29 - $20.36 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

138 Customer Service Jobs in Jenks, OK, USA