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Overview We are seeking a highly skilled senior model developer to join our Modeling and Analytics team at First Citizens. In this role, you will be responsible for the development, implementation, monitoring, and reporting of risk rating models specifically tailored for commercial loan portfolios. Responsibilities <ul> <li>Lead the development and enhancement of risk rating models for commercial loans, ensuring accuracy and compliance with regulatory standards.</li> <li>Conduct thorough analyses of internal and external sources of financial and loan-level data to inform model development.</li> <li>Maintain comprehensive documentation of model development processes, ensuring transparency and compliance with regulatory standards.</li> <li>Facilitate the model validation process with the bank’s Model Risk Management team.</li> <li>Collaborate with IT teams to integrate developed models into the bank's systems and workflows.</li> <li>Collaborate with cross-functional teams to gather input and insights for model improvement and determine appropriate model performance thresholds.</li> <li>Monitor model performance and make recommendations for adjustments as necessary.</li> <li>Produce comprehensive reports on model outcomes, providing valuable insights to stakeholders.</li> <li>Stay abreast of industry best practices and regulatory changes to ensure models remain cutting-edge and compliant.</li> </ul> Qualifications <ul> <li>Bachelor's Degree and 8 years of experience in Risk Management, Financial Analysis, or Statistical Modeling OR High School Diploma or GED and 12 years of experience in Risk Management, Financial Analysis, or Statistical Modeling</li> <li>Master's or Ph.D. in a quantitative field such as Statistics, Mathematics, Economics, or related discipline. (Preferred)</li> <li>Proven experience in developing risk rating models for commercial loans within the banking sector or similar industry.</li> <li>Strong proficiency in statistical modeling techniques (e.g., logistic regression, linear regression, machine learning techniques) and programming languages (e.g., SAS, Python).</li> <li>Proficiency in data mining and feature engineering techniques.</li> <li>Excellent analytical and problem-solving skills with attention to detail.</li> <li>Ability to communicate complex concepts effectively to both technical and non-technical stakeholders.</li> <li>Proficiency with Microsoft Office products (Excel, PowerPoint, Word, etc.).</li> </ul> First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

SVB Financial Group

Senior Risk Analytics Consultant - Remote

Overview This is a remote role that may be hired in several markets across the United States. This position is responsible for providing independent risk oversight of Technology risk. Successful independent Technology risk oversight is driven by a combination of industry, technology, cybersecurity, and/or Large Bank experience in order to apply Enterprise Risk Management ("ERM") and Operational Risk Management ("ORM") frameworks. Performs effective risk identification, measurement, and assessment activities in the areas of technology Infrastructure and Networking, Cloud and Virtualization, Mainframe, related Architecture, and other domains in technology. Oversees the effective implementation of risk management and assessment activities within the Technology setting, including policies and standards for Risk Identification and Assessment, Risk Control Self Assessments ("RCSAs"), and Key Controls &amp; Mitigation. Collaborates with regulators on continuous monitoring and exam management for business units and enterprise-wide business support groups in order to manage risk cross-functional issues. Establishes and maintains relationships with key internal stakeholders across the Three Lines of Defense, providing support for management and technology governance. Acts as the subject matter expert for technology risk identification, measurement, and assessment activities. Identifies opportunities for program improvement, consistent application of risk principles, and regulatory compliance monitoring. Develops and executes on resolutions of complex problems that require the frequent use of creativity. Uses judgment and risk-based approach within broadly defined policies and practices. Responsibilities <ul> <li>Risk Management - Oversees first-line execution of risk management policies, standards, and procedures. Collaborates with other key stakeholders across the organization to ensure appropriateness of and compliance with ERM and ORM program requirements. Maintains productive relationships with key stakeholders to ensure effective engagement. Communicates risk vision and regulatory requirements to stakeholders. Develops relationships and remains active within professional networks to stay abreast of current and emerging issues and relevant trends in technology.</li> <li>Subject matter expertise – Provides credible and effective risk-focused review and challenge to technology related business activities, initiatives and risk assessments based on technology domain knowledge and gained expertise in technology areas. Focus areas are Infrastructure and Networking, Cloud and Virtualization, Mainframe, End-user Computing, and related Architecture.</li> <li>Committees and Projects - Provides support for other ERM &amp; ORM programs and initiatives. Participates as a risk advisor on project teams or governance structures to provide guidance on risk best practices, processes, and regulatory requirements.</li> <li>Audit and Regulatory Support – Assists in managing preparation activities for ORM Internal Audit and regulatory exams. Partners with managers to ensure components are received in a timely manner for posting prior to exam start.</li> </ul> Qualifications Bachelor's Degree and 6 years of experience in Financial Services, Enterprise Risk Management, Operational Risk Management, Compliance, Audit, Finance, or Accounting OR High School Diploma or GED and 10 years of experience in Financial Services, Enterprise Risk Management, Operational Risk Management, Compliance, Audit, Finance, or Accounting <ul> <li>3 years of experience in Technology Risk Management in a regulated industry.</li> <li>Hands-on direct exposure to technology systems infrastructure (e.g., networking, hosting, cloud, virtualization, mainframe). </li> <li>Knowledge of regulatory guidance and industry frameworks pertaining to technology related aspects (i.e., FFIEC IT Handbook, NIST, ISO, ITIL, CCM etc.),</li> </ul> Preferred Additional Qualifications <ul> <li>Relevant industry certifications (e.g., CISSP, CISA, CCSP, CCNA)</li> <li>Experience working in Risk Lines in a Large Financial Institution ($100B+ in assets) setting</li> <li>Previous management role in technology functions aligned with IT Infrastructure</li> </ul> This job posting is expected to remain active for 15 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $105,000.00 and $145,000.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Risk Officer II - Technology Oversight (Remote)

Overview This is a remote role that may be hired in several markets across the United States. The Systems / Device Engineer role is an individual contributor within the Device Engineering team, part of the Digital Workplace Technology organization which drives the Bank’s end user platform. This engineer will responsible for designing and delivering desktop and endpoint management solutions for the bank’s 20,000+ technology end users. The ideal candidate is a self-starter with excellent communication and collaboration skills and is well versed in all phases of desktop and endpoint management. Strong working knowledge of Microsoft Endpoint Configuration Manager, Group Policy Management, and Windows Operating Systems is required. The position is remote, however occasional travel to FCB Hub Locations will be required. Staffing Need: Design and Implementation: Develop and Design Desktop Management Solutions, Processes, and Workflows. Create and maintain system documentation and operational runbooks. System Maintenance: Monitor, maintain, and optimize desktop environments and solutions to ensure high availability, performance, security, and compliance. Collaborate with internal and external partners, transition support and maintenance to operational teams. Troubleshooting and Support: Handle escalations, diagnose and resolve system and desktop issues, provide technical support and training to IT Operations and Support personnel. Our Technology Stack: <ul> <li>Windows 10, Windows 11, MacOS Sonoma</li> <li>iOS and Android OS’s (modern and LTSC versions)</li> <li>Microsoft Endpoint Manager Configuration Manager (MECM) with MDT-based Operating System Deployment (OSD), WSUS, IBCM, CMG</li> <li>Microsoft Intune MDM &amp; MAM </li> <li>JAMF cloud </li> <li>vSphere and Horizon </li> <li>Citrix running on ESX, Nutanix and Azure Virtual Desktop (future)</li> <li>Bitlocker/MBAM, Enterprise Vault</li> <li> Zoom desktop conferencing, conference room scheduling and digital signage running on Poly xStudio, Neat Pad, DTEN and Azulle solutions </li> <li>Microsoft Teams Rooms running on Cisco Room Kit and Board Pro solutions</li> <li>Lenovo and Dell desktops, laptops, 2-in-1’s, 2-in-1 detachables</li> <li>CyberArk EPM</li> <li>Absolute Control</li> <li> PowerShell /Bourne shell scripting </li> </ul> Responsibilities <ul> <li> DESKTOP COMPUTER OPERATING SYSTEMS – Contributes to the design, build, test and deployment of desktop operating system standards utilizing desktop management tools, scripting tools and centralized directory policies to expand, reduce and control access. Maintains knowledge on new releases and continuously builds for onboarding them in the enterprise. </li> <li> MULTI-TIER AND CLOUD INFRASTRUCTURE – Contributes to the design, build, test and deployment multi-tier on-premise and cloud-based solutions that deliver end user services. Configure and optimize server operating systems and databases for maximum availability and resiliency. Build dependable disaster recovery strategies pairing high availability technology with business continuity processes. </li> <li> CONFIGURATION MANAGEMENT – Contributes to the design, build, test and deployment of configurations as part of a configuration management system to efficiently distribute operating system upgrades, patches, drivers and software in a global network. </li> <li> TEAM PLAYER – Acts as a team player supporting peers, department management and business unit leadership to fulfill operational service levels, department initiatives and project deliverables. Believe in and adopt a “70% agreement, 100% commitment” attitude. </li> <li> DOCUMENTATION – Contributes to high quality roadmaps, strategies, architectural designs and project plans to publicize the work of the department and develop the knowledge of others. Can build and document procedures to sustain a large financial organization. </li> <li> AGILE WORK METHODS – Organizes work and continuous improvement ideas through effective Agile iterative work planning and execution. Able to adjust to changing priorities on the fly. Maintains a keen eye on opportunities to improve user experience, efficiency, regulatory compliance, or cost savings. </li> <li> CHANGE MANAGEMENT – Learns and follows the banks change and release management processes. </li> <li> RISK MANAGEMENT – Understands and applies a risk-based approach to work prioritization and delivery. Can assess technology solutions for risk through multiple lenses and articulate effectively with risk partners and leadership. </li> <li> SUBJECT MATTER EXPERT – Act as an expert resource for multiple DWT technology stack components. Stays abreast of industry trends and technology advancements and assesses their value to the bank. </li> <li> TECHNOLOGY SUPPORT – Act as a tier 3 support resource and assist lower-level support groups with resolving complex desktop issues. Engage and involve solution providers’ advance support as needed. </li> </ul> Qualifications Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer Skills/Experience: <ul> <li>5+ years working with desktop operating systems management and infrastructure</li> <li>3+ performing desktop engineering in the financial industry</li> <li>1-3 years in an Agile delivery environment</li> <li>1-3 years using Jira, Confluence or Azure DevOps</li> <li>Familiarity with the FFIEC Architecture, Infrastructure, and Operations Book and applying regulatory requirements to technology operations</li> </ul> This job posting is expected to remain active for 30 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $110,000 and 130,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Device Engineer - Digital Workplace (Remote)

Overview This is a remote role that may be hired in several markets across the United States. As Principal Cloud Architect, you will be a member of the bank’s Cloud Services organization. This role is responsible for leading the architecture, design, and implementation of complex cloud infrastructure projects across multiple cloud platforms. The Principal Cloud Engineer will provide hands-on support for cloud infrastructure, develop Infrastructure as Code solutions, and assist application teams with cloud adoption. Proficiency in scripting, cloud architecture, and strategic problem-solving skills are required, along with the ability to lead projects and mentor other engineers. Responsibilities <ul> <li>Architect, design, and implement Cloud Native, Cloud Platform, and Infrastructure as a Service to be fault-tolerant against hardware and software failures. Provide auto scalable infrastructure for various application needs and complete performance testing.</li> <li>Evaluate and select cloud infrastructure solutions, platforms, and tools based on performance, cost, security, and scalability.</li> <li>Create cloud-focused governance, standards, building blocks and patterns to ensure deployed solutions are secure, scalable, resilient, and cost optimization.</li> <li>Demonstrate technical cloud architectural knowledge and play a vital role in the design of production, staging, and development of cloud infrastructures running in 24×7 environments.</li> <li>Design and implement core Azure and AWS components such as RBAC, Policy Assignments and Landing Zones.</li> <li>Develop automation scripts, infrastructure as Code (IaC) as modules and templates (Terraform, ARM templates, PowerShell scripts) for efficient resource provisioning and deployment.</li> <li>Provide guidance on cloud best practices, trends, and innovations.</li> <li>Collaborate with Enterprise Architecture, Security, Data Platform, DevOps, and Integration Teams to ensure seamless integration and alignment of cloud solutions with new and existing systems and processes.</li> <li>Develop and maintain cloud agnostic documentation.</li> <li>Cloud Community of Practice (CCoP) participation.</li> <li>Communicate effectively with internal and external customers, vendors, and partners.</li> </ul> Qualifications Bachelor's Degree and 8 years of Software Application Development, Systems Engineering, or Information Technology Management experience. OR High School Diploma or GED and 12 years of Software Application Development, Systems Engineering, or Information Technology Management experience. Additional Requirements: <ul> <li>Demonstrated experience with LFI (Large Financial Institution) for secure access and operations.</li> <li>Strong understanding across cloud and infrastructure components (server, storage, network, data, and applications) to deliver end to end cloud infrastructure, architectures, and designs.</li> <li>Knowledge in integrating Azure and AWS with on-prem services like AD, DNS, Firewalls, and load balancers with proper integration patterns and architectures.</li> <li>Working knowledge of containerization technologies (Docker, containers, Kubernetes).</li> <li>Design and build experience with Azure and AWS Policy to enforce organizational standards and to assess compliance.</li> <li>Strong understanding of Azure and AWS networking concepts.</li> <li>Design experience with Enterprise scale Landing Zone Architecture.</li> <li>Experience with cloud security frameworks and tools.</li> <li>Development experience using Infrastructure as Code (Terraform) and DevOps tooling (GitHub/GitLab).</li> <li>Understanding of high-level cost and resource estimates for Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as Service (SaaS) offerings.</li> <li>Excellent communication, presentation, and problem-solving skills.</li> <li>Ability to assess and mitigate security risks across complex cloud environments.</li> <li>Communication skills – interpersonal.</li> <li>Analytical skills – data.</li> <li>Conceptual thinking skills.</li> <li>Critical thinking skills.</li> </ul> Preferred Qualifications: <ul> <li>Bachelor’s degree in computer science.</li> <li>Minimum 12 years of applicable experience.</li> <li>AWS Certified Solutions Architect – Professional certification.</li> <li>Azure Solutions Architect Expert certification.</li> <li>HashiCorp Certified: Terraform certification.</li> <li>Terraform Authoring and Operations Professional certification.</li> <li>AWS Certified DevOps Engineer – Professional certification.</li> <li>Azure Solutions Architect Expert (AZ-305) certification.</li> <li>Azure DevOps Engineer Expert certification.</li> </ul> This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $150,000 and $250,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Principal Cloud Architect (Remote)

Overview This is a remote role that may only be hired in the following location(s): AZ, GA, NC, NJ, TX This position is a highly skilled and experienced senior level Hardware engineer to join the cloud infrastructure operations team and support our critical infrastructure composed of Cisco UCS, HPE ProLiant, and HPE Synergy hardware. As a member of our team, you will be responsible for monitoring, handling incidents, upgrading, and building new platforms to ensure the reliability and performance of our datacenter compute infrastructure. Responsibilities <ul> <li>Consultation - Provides consultative direction and technical advice relating to the Bank's operating systems, software, and hardware infrastructure. Supports all areas of Technology and Operations. Leads strategic designs, initiatives, and contributes to the analysis of new and existing Bank technologies.</li> <li>Project Management - Leads assigned technical projects ensuring accurate, timely, and quality delivery of project objectives. Guides the development and execution of project tasks.</li> <li>Technical Expertise - Maintains a strong knowledge base to effectively manage and maintain operations efficiency and guide others. Communicates effective and clear technical information across platforms.</li> <li>Provide technical guidance and mentorship to other team members.</li> <li>Provide senior level troubleshooting relate to hardware based solutions, including performance optimization and system tuning.</li> <li>Develop automation scripts and tools to streamline deployment, configuration, and management tasks.</li> <li>Continued education in the latest HPE and Cisco UCS technologies and best practices.</li> <li>Implement security best practices and ensure compliance with regulatory requirements.</li> <li>Document deployment procedures, upgrade procedures, Standard Operating Practices and operationalize processes to facilitate knowledge transfer to other operational team members and Tier 2.</li> <li>Hardware Monitoring: Monitor the health and performance of Cisco UCS, HPE ProLiant, and HPE Synergy hardware to proactively identify and resolve potential issues.</li> <li>Respond to hardware incidents and troubleshoot issues to minimize downtime and maintain service availability.</li> <li>Hardware Upgrades: Plan and execute hardware upgrades, including firmware updates, hardware replacements, and capacity expansions, to ensure optimal performance and scalability.</li> <li>Platform Building: Collaborate with engineering teams to design, build, and deploy new compute platforms based on business requirements and industry best practices.</li> <li>Coordinate with hardware vendors to obtain technical support, RMA services, and product lifecycle information to support hardware maintenance and procurement activities.</li> <li>Assist in capacity planning efforts by analyzing usage trends, forecasting future demand, and recommending hardware upgrades or expansions as needed.</li> </ul> Qualifications Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer Preferred Qualifications <ul> <li>5+ years of experience designing, implementing and managing Cisco UCS, HPE ProLiant, and HPE Synergy hardware and tools </li> <li>Extensive hands-on experience with Cisco UCS, HPE ProLiant, and HPE Synergy hardware and tools</li> <li>Strong understanding of networking, storage and virtualization concepts</li> <li>Proficiency in scripting and automation using tools such as PowerShell, Python and/or Ansible</li> <li>Experience with infrastructure as code (IaC) frameworks like Terraform is a plus</li> <li>Excellent troubleshooting skills and the ability to analyze and resolve complex technical issues</li> <li>Strong verbal communication across audiences (such as technical coworkers, end users, and management)</li> <li>Ability to work a on call rotation</li> <li>Self-starter with the ability to work in a fast-paced environment where priorities may shift frequently</li> <li>Ability to work independently with minimum supervision</li> <li>Ability to attain new technical skills and share knowledge with teammates</li> <li>Ability to maintain calm and patient attitude under pressure</li> </ul> First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Hardware Engineer III - Cloud Infrastrcuture Operations

Overview This position supports the success of the Licensed Platform Sales Program. Leads the integration of platform associates in their respective areas to ensure appropriate branch coverage. Partners with sales executives on strategies that increase production and overall revenue. Builds strong, productive partnerships across the regional bank and with corporate partners. Provides coaching and leadership to associates across the area on enhancing holistic discovery conversations, expanded client relationship deepening, and partner referrals. Responsibilities <ul> <li>Program Management - Facilitates the success of the Bank's licensed associate programs. Integrates associate placement and coverage, and provides advice on additional coverage needs. Assists leadership in tracking performance trends of individual contributors as well as sales teams. Achieves regional sales objectives and partnership goals. Ensures compliance throughout activities with all applicable policies and procedures.</li> <li>Sales Coaching - Ensures licensed associates and their teams have the training, development, and resources needed to increase profitability and production. Coaches on methods of holistic discovery to identify client needs offer financial solutions. Provides one-on-one mentorship and performance assessments for associates.</li> <li>Relationship Development - Builds strong relationships with leaders, associates, and lines of business. Facilitates productive partnerships between retail, business banking, and corporate partners. Leverages relationships to influence performance and educate on best practices.</li> <li>Reporting - Ensures sales leaders are provided with clear, effective communication on program results and associate activities. Reports on sales performance, trends, and other metrics that facilitate targeted business strategies.</li> </ul> Qualifications Bachelor's Degree and 6 years of experience in Securities Sales or Sales coaching including supervisory OR High School Diploma or GED and 10 years of experience in Securities Sales or Sales coaching including supervisory License or Certification Type: Possess valid Series 7, 63, 65 or 66, 24 or 9/10 and state-specific life and health insurance licenses Required, Possess valid driver's license Required, Ability to travel within the supported area up to 60% of the time in personal mode of transportation RequiredSkill(s): Knowledge of securities and insurance products and sales First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Regional Platform Sales Manager

Overview This is a remote role that may only be hired in the following loction: Florida This position is responsible for developing, soliciting, and promoting the Small Business Administration (SBA) Lending Line of Business. Facilitates loan processing by reviewing applicants and preparing submission packages. Consults with bankers and customers to deliver customer-driven, high-quality credit solutions to target markets. Focuses on building customer and business relationships to achieve goals and assist with SBA sales leads. Responsibilities <ul> <li>Pre-screening - Assesses applicants for loan eligibility. Conducts credit analysis, identifies risks, and handles negotiations to streamline the sales process.</li> <li>Loan Processing - Facilitates loans requests through application, underwriting, closing, and related servicing activities. Ensures compliance with all applicable regulations and SBA guidelines.</li> <li>Sales - Promotes SBA services to bankers, associates, and third parties. Establishes goals and objectives for non-interest income revenue streams. Participates in direct calling and referral methods to solicit loans. Proactively seeks ways to maximize professional ability and results.</li> <li>Relationship Development - Develops relationships both inside and outside the Bank to generate loan leads. Engages with business partners in order to build a strong referral network. Enhances client retention, consultation, and satisfaction through sales and service activities.</li> </ul> Qualifications Bachelor's Degree and 8 years of experience in Financial Industry including SBA lending OR High School Diploma or GED and 12 years of experience in Financial Industry including SBA lending Skill(s): Thorough knowledge of SBA guidelines and processes, Experience in SBA financial programs created to address the various needs of small businesses, Strong knowledge of SBA SOPs, program eligibility, credit criteria, and loan structure requirements First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>. #LI-RM1

SBA Loan Officer (Remote - FL)

Overview This is a remote role that may be hired in several markets across the United States. As a Pega Support Sr. Software Engineer you will provide complex technical support to data processing systems through enhancement of related software and processes. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed. Responsibilities <ul> <li>System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed.</li> <li>Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.</li> <li>Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs.</li> <li>Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units.</li> <li>On-call Support - Provides 24/7 on-call support via rotations.</li> </ul> Qualifications Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance Preferred Education: Bachelor Degree Preferred Area of Study: Computer Science Preferred qualifications: <ul><li><ul> <li>Ability to work in MST time zone.</li> <li>Certified Senior System Architect certification. </li> <li>Ability to work independently with minimal supervision.</li> <li>5+ years of experience in designing, building, and implementing Business Process Management (BPM) solutions.</li> <li>Strong as an “Individual Contributor.”</li> <li>Ensure the quality in various deliverables by performing any required testing. </li> <li>Excellent analytical and problem-solving skills.</li> <li>Successful teamwork experience and demonstrated leadership abilities.</li> <li>Proven ability to transfer knowledge and stay aware of current trends and technical advancements.</li> <li>Ability to articulate and present different points-of-views on various technologies.</li> <li>Excellent time management skills</li> </ul></li></ul> This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $86,182 and $132,145. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>. #LI-JM1

Sr. Software Engineer -Pega Support (remote)

Overview This is a remote role that may only be hired in the following location(s): North Carolina. This position is responsible for closing of all Small Business Administration (SBA) 7(a) loans in compliance with company and SBA policy. Reviews loan documentation to identify and resolve potential problems in the closing process, ensuring that all pre-closing requirements are satisfied. Coordinates internal loan team and necessary external professionals, and communicates directly with client and Bank closing counsel to resolve open closing conditions. Supports accurate, efficient loan closing to achieve department goals and profitability objectives. Responsibilities <ul> <li>Loan Closing - Coordinates all aspects of the loan closing process while ensuring compliance with SBA policies and procedures. Coordinates necessary parties in order to accurately and successfully complete the process.</li> <li>Loan Support - Resolves any pending closing conditions by engaging with Bank closing counsel. Ensures that pre-closing requirements are satisfied in accordance with appropriate standards. Assembles and reviews due diligence, and ensures that included documentation is satisfactory to the Bank.</li> <li>Auditing - Performs pre-closing audits of all submitted documents and conditions to ensure SBA eligibility.</li> <li>Quality Control - Completes quality checks of loan packages, document deficiencies, and resolves exceptions with customers and bankers.</li> </ul> Qualifications Bachelor's Degree and 4 years of experience in credit administration with small business administration servicing, closing, or underwriting OR High School Diploma or GED and 8 years of experience in credit administration with small business administration servicing, closing, or underwriting. Detailed knowledge of loan closing documentation and requirements, Proficient with computers, software, applications, and applicable mainframe systems If hired in Illinois, the base pay for this position is generally between $38.74 and $52.41 per hour. Actual starting base pay will be determined based on skills, experience, location and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our Associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be bound here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>

SBA Closing Specialist

Overview This is a remote role that may be hired in several markets across the United States. The Senior First Line Risk Manager is instrumental in the evaluation and identification of risks within the Information Technology (IT) organization of First Citizen Bank. The ideal candidate will be tasked with the oversight of a team of control testers and will employ a wide range of technical skills to assess the operational effectiveness and design of IT controls. Responsibilities <ul> <li>Ensure that control testing activities adhere to the Enterprise Standard. </li> <li>Manage the testing of IT control design and verify the operational efficiency of risk mitigation, monitoring, and reporting across the IT organization. </li> <li>Provide control testing expertise in the IT domains of Architecture, Infrastructure, Operations, Governance, Management, and Development. </li> <li>Identify opportunities for risk mitigation through control measures. </li> <li>Offer suggestions for the implementation of automated and repeatable controls. </li> <li>Establish strong relationships with the business owners, peer First Line Risk Managers, and Second Line of Defense. </li> <li>Submit a report to the executive leadership that includes the results, recommendations, and progress of the control testing. </li> <li>Ensure that control testing procedures and job aids are maintained. </li> <li>Oversees the recruitment, training, and development of personnel. </li> </ul> <ul> <li>Risk Activities - Ensures appropriate and effective collaboration between BU and Risk Management department. Provides BU risk considerations for business/strategic plans. Manages timely identification and escalation of risks and issues and consults with BU management surrounding key risk management issues, ensuring bank and regulatory alignment. Oversees issues management for the BU (corrective action, issue tracking, and reporting), including Risk Acceptance. Reviews and implements internal controls, ensuring control testing is in place and results are in line with Control Standards. Participates in risk identification and assessment processes and risk-related trainings.</li> <li>Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes recommendations on appropriate changes to team policies, procedures, and efficiencies to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Participates in mandatory risk training and educates BU personnel on key risk programs and topics.</li> <li>Risk Oversight - Reviews BU Risk Reports that provide a comprehensive view of risks that impact the BU and clarify risks and control performance. Analyzes and summarizes trends in BU Risk Management, identifies Top and Emerging Risks and reports to BU Leadership. Manages the tracking and reporting of key indicators and limits to ensure timely escalation of breaches as required by the Risk Appetite Framework (RAF). Monitors and verifies the incorporation of Risk Limits into core BU processes.</li> <li>Risk Governance - Participates in relevant risk governance group meetings utilizing strong understanding of the BU operations, risks, controls and related laws and regulatory guidance. Provides feedback and coordinates on relevant governance documents to support BU activities and manage risk. Implements program policies, standards, and procedures.</li> </ul> Qualifications Bachelor's Degree and 8 years of experience in Enterprise Risk or Operational Risk, Audit, or Compliance OR High School Diploma or GED and 12 years of experience in Enterprise Risk or Operational Risk, Audit, or Compliance Preferred Education: Advanced DegreePreferred Area of Experience: Financial Services, Project Management or Consulting (internal or external) Certifications: CISA, CRISC, CISSP, CIA certifications preferred. Preferred expereince and skills: <ul> <li>5+ years of IT Control Testing experience.</li> <li>Knowledge of standard risk management or control frameworks such as COBIT, NIST ISO, FFIEC, and ITIL is required.</li> <li> Knowledge of financial sector regulatory practices for a large financial institution. </li> <li>Knowledge of FFIEC handbook is preferred.</li> <li>5+ years’ people leadership experience. Oversee recruitment, training and development of personnel.</li> <li>Advance written, verbal communication skills. Experience writing executive communications.</li> <li>updateing job aids, processes, procedures</li> </ul> This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $106,304 and $163,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>. #LI-JM1

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