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Job Summary: Working under the daily supervision of the Coding Supervisor and under the general leadership of the Revenue Cycle Management Director, the Medical Coder is responsible for accurately and appropriately coding ambulance claims in preparation for submission to the appropriate payers in a timely manner, consistent with coding guidelines and standards. This position ensures that provision of excellent patient care is extended through the patient’s billing experience. Major Duties and Responsibilities: <ul> <li>Assign accurate ICD-10 and HCPCS according to clinical documentation and official coding guidelines for ambulance services providers.</li> <li>Reviews modifiers to ensure location for origin and destination are correct.</li> <li>Monitor assigned work queues to ensure all records are processed in a timely manner, while ensuring defined productivity is met.</li> <li>Monitor the accuracy of patient demographic and insurance information.</li> <li>Validate that that required signatures are in place prior to claim submission.</li> <li>Maintain a working knowledge of insurance and/or special handling requirements as they pertain to coding for ambulance services.</li> <li>Maintain confidentiality of all patient care information to ensure patient rights are protected.</li> <li>Ensure all work adheres to all official coding guidelines and regulatory standards.</li> <li>Maintain knowledge of current industry standards and ensure organizational coding practices align.</li> <li>Understand revenue cycle key performance indicators and work to achieve the KPIs of the team.</li> <li>Maintain knowledge of current industry standards and organizational practices and work in a manner that supports a patient centered, team focused, and fiscally responsible organization.</li> <li>Communicate with other team members and leaders on identified trends and process improvement opportunities.</li> <li>Conduct self in a professional manner that reflects the mission, vision, and values of EMSA.</li> <li>Adhere to all organizational policies and work with the highest level of integrity.</li> <li>Perform other duties as assigned.</li> </ul> Qualification Requirements: <ul> <li>Working knowledge of medical billing and medical terminology</li> <li>Knowledge of Health Insurance Portability and Accountability Act (HIPAA)</li> <li>Ability to type at least 35 words per minute and proficiency in 10-key</li> <li>Proficiency with Microsoft Office (Word, Outlook, Excel, and PowerPoint).</li> <li>Excellent time management skills with attention to detail.</li> <li>Ability to work independently and with a group and maintain good working relationships.</li> </ul> Education and/or Experience: <ul> <li>Medical Coding Certification, required</li> <li>Minimum GED or High School Diploma</li> <li>Minimum 2 years’ experience coding hospital or physician’s services</li> <li>Two (2) years’ experience in ICD-10, preferred</li> </ul> Essential Functions: Physical Demands: Sitting for long periods of time, occasional light and moderate lifting exceeding 25 pounds. Occasional standing, walking, bending, and stooping are secondary to main elements of this position. Vision and hearing normal or correctable to within normal limits. Working Conditions: The position works in a temperature-controlled environment with occasional exposure to extreme temperatures to include humidity. Sometimes may be exposed to fumes, grease, or oil and may experience minimal poor ventilation or air circulation. The noise level is frequently quiet with minimal exposure to moving mechanical parts/machines. Mental/Emotional: This position is required to frequently meet deadlines, work with changing priorities, and assess the accuracy and completeness of work on a regular basis. Frequently use logic to analyze and problem solve difficult situations and communicate to express or exchange ideas using proper English grammar and spelling. Frequently utilize complex math and reasoning skills for budgeting, analysis, and risk assessment.

EMSA

Medical Coder

Essential Functions of the Position <ul> <li>Perform pre-verification for billing utilizing the tools and systems of the organization.</li> <li>Obtain and verify all demographic and payer information to be accurate, using appropriate sources and update as required for clean claim processing.</li> <li>Contact patient, patient representatives, or other responsible parties to obtain accurate information for billing.</li> <li>Obtain pre-authorization as needed for non-emergency transports.</li> <li>Process and sort correspondence related to patient accounts accurately.</li> <li>Appropriately document patient accounts in billing system to reflect accurate patient information, including updated demographic or insurance information.</li> <li>Maintain set quality and quantity productivity standards.</li> <li>Maintain knowledge of current industry standards and organizational practices and work in a manner that supports a patient centered, team focused, and fiscally responsible organization.</li> <li>Communicates with other team members and leaders on identified trends and process improvement opportunities.</li> <li>Conduct self in a professional manner that reflects the mission, vision, and values of EMSA.</li> <li>Adhere to all organizational policies and work with the highest level of integrity.</li> </ul> <ul> <li>Adhere to and enforce all safety standards and policies.</li> </ul> <ul> <li>Performs other duties as assigned.</li> </ul> Job Knowledge, Skills, and Abilities <ul> <li>Working knowledge of medical billing and medical terminology</li> </ul> <ul> <li>Knowledge of Health Insurance Portability and Accountability Act (HIPAA)</li> <li>Ability to type at least 35 words per minute and proficiency in 10-key</li> <li>Strong ability to communicate clearly, both verbally and written.</li> <li>Proficiency with Microsoft Office (Word, Outlook, Excel, and PowerPoint).</li> <li>Excellent time management skills with attention to detail.</li> <li>Ability to work independently and with a group and maintain good working relationships.</li> </ul> Supervisory Responsibilities <ul> <li>No supervisory responsibilities.</li> </ul> Minimum Qualifications <ul> <li>Minimum GED or High School Diploma</li> <li>Minimum 2 years’ experience in a hospital or physician’s office working patient accounts or insurance workflows with strong customer service facing responsibilities.</li> </ul> Work Environment <ul> <li>Work is generally performed in an office setting sitting at a desk for prolonged periods with frequent repeating motions that may include wrists, hands, and fingers.</li> <li>Limited exposure to external environmental conditions, such as heat, cold, rain, snow and ice.</li> <li>Hearing and talking to interpret job functions are frequently required and frequent visual ability to judge distance and space and clarity up to 20 ft.</li> </ul> <ul> <li>Occasionally may need to lift pull or pull objects up to 25 lbs. in all directions.</li> <li>Frequently required to meet deadlines, work with changing priorities, and assess the accuracy and completeness of work on a regular basis.</li> </ul> <ul> <li>Frequently use logic to analyze and problem solve difficult situations and communicate to express or exchange ideas using proper English grammar and spelling. Frequently utilize complex math and reasoning skills for budgeting, analysis, and risk assessment.</li> </ul>

Verifier

<h4>Position Summary </h4> Reporting to the Compliance and Privacy Officer, the Human Resources Director is responsible for leading EMSA’s HR strategy while ensuring alignment with regulatory compliance and operational needs. This role oversees an HR team that serves as key partners to EMSA employees, providing essential support in all areas, including but not limited to daily HR operations, employee relations, onboarding, recruitment, leave management, HR-related training and education, compensation and benefits administration, performance management, and the development and implementation of HR policies and processes. The Human Resources Director ensures the HR team operates effectively, delivering responsive and proactive support to EMSA’s workforce. This position requires a hands-on approach to HR operations, balancing strategic leadership with direct engagement in policy development, workforce planning, and compliance with federal, state, and local employment laws. Additionally, this role plays a key part in developing and maintaining HR policies and processes, ensuring compliance with employment regulations, supporting leadership with workforce planning, and fostering a culture of continuous improvement within the organization. Given EMSA’s 24/7 operational structure, this position may require some night, weekend, and holiday availability to support employees across all shifts. This is an exciting opportunity for an experienced HR leader who thrives in fast-paced, service-driven environments and is passionate about building a resilient, best-in-class workforce while ensuring compliance with HR policies, processes, and employment regulations. <h4>Experience &amp; Qualifications</h4> <ul> <li>Bachelor's degree is required.</li> <li>3–5 years of human resources experience, preferably in a generalist role.</li> <li>Knowledge of HR policies, workforce administration, and compliance requirements in highly regulated environments.</li> <li>Experience handling employee relations, onboarding, benefits administration, and leave management.</li> <li>Proficiency in HR systems and data-driven decision-making, utilizing HR analytics to support workforce planning and process improvements.</li> <li>Strong understanding of employment laws, HR best practices, and regulatory compliance.</li> <li>Healthcare HR experience is preferred, particularly in EMS, healthcare systems, or emergency services.</li> <li>Experience with UKG (Ultimate Kronos Group) HRIS is strongly preferred, including system administration and reporting.</li> <li>Must possess strong communication and organizational skills with the ability to work independently and collaboratively.</li> <li>Must possess a valid driver’s license.</li> <li>Less than 10% of travel between EMSA locations in Tulsa and Oklahoma City is required.</li> </ul> EMSA is an equal-opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply and join us in our mission to provide high-quality emergency medical services.

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