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<h2>About the team</h2>Eager to reinvent the way people find their next home? The Zillow Customer Artificial Intelligence (AI) &amp; Experience team owns the development of novel models and experiences that strive to reimagine what it looks like to find and secure a home. Our goal is to reinvent home shopping through highly personalized, seamless experiences that are augmented with unique, rich content and insights. We work alongside designers, engineers, scientists, and marketers to make this happen! We build upon a foundation of quantitative and qualitative understanding of our customers to rapidly test, iterate, and launch customer experiences on the United States’ largest online real estate marketplace. Our team is staffed with talented applied scientists, engineers, designers, researchers and product managers, partnering closely with teams across Zillow to deliver highly tailored, trusted experiences for millions of customers.<h2>About the role</h2>Are you passionate about using AI to reinvent and radically simplify home shopping? We are seeking a Principal Product Manager to lead the development of conversational AI experiences tailored for millions of buyers and renters. You will bring deep technical expertise of Natural Language Processing (NLP) technologies and Natural Language Understanding (NLU), plus demonstrated experience in bringing compelling, scaled conversational experiences to life. You’ll apply a strong strategic product sense and a passion for solving complex, ambiguous problems with a customer-first approach!Key responsibilities include:<ul> <li>Apply advanced NLP technologies, including Large Language Models (LLMs), in designing and building conversational experiences that enable personalized, guided home shopping.</li> <li>Develop and maintain a robust product roadmap for conversational AI initiatives, spanning customer experience, underlying science needs, and scalable infrastructure.</li> <li>Collaborate extensively with internal teams including applied scientists, NLP and NLU experts, machine learning engineers, designers, and researchers to translate requirements into actionable plans and deliverables.</li> <li>Employ design and user research methodologies specific to conversational AI to deliver engaging, high-impact experiences that customers love to use.</li> <li>Implement and uphold responsible AI development practices to ensure ethical, transparent, and fair usage of AI technologies.</li> <li>Conduct rigorous AB testing and leverage data-driven insights to iterate and improve conversational AI experiences continually.</li> <li>Stay abreast of advancements in AI to inform and guide the long-term vision and strategy for conversational AI at Zillow.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $173,300.00 - $276,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2>This is a high-priority problem space, and the team needs a strategic, innovative, and self-starter Principal Product Manager who has experience with building conversational AI solutions at scale.<ul> <li>8+ years in a D2C/B2C product management role leading and testing products at scale (millions of customers), with at least 3+ years focused on conversational AI or related fields.</li> <li>Strong experience with the latest natural language processing (NLP) technologies, including Large Language Models (LLMs), particularly in a D2C/B2C context.</li> <li>Demonstrated success bringing conversational AI experiences to life, partnering closely with senior scientists, engineering teams, designers and researchers along the way. Familiarity with design and user research methodologies specific to conversational AI, enabling user-centered product development.</li> <li>Strong product sense, with abilities in strategy formation, navigating ambiguity in complex spaces, and deep experience with rigorous AB testing.</li> <li>Effective communicator (written and verbal) capable of conveying complex technical concepts to both business and technical audiences.</li> <li>Exceptional stakeholder management skills, with a history of building and maintaining strong relationships by involving the right people at the right time throughout the development process.</li> <li>Proven track record to thrive in a fast-paced, agile, and collaborative cross-team environment.</li> <li>Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Principal Product Manager

<h2>About the team</h2>The ASA (Agent Software and Advertising) organization at Zillow is a dynamic and collaborative team dedicated to empowering real estate professionals with the tools and resources they need to succeed. We focus on developing and promoting innovative marketing, sales, and productivity solutions, including our flagship Showcase and Premier Agent buyer leads products. We work closely with our clients to understand their unique needs and ensure the successful adoption and utilization of our solutions, ultimately driving the growth and profitability of their businesses.<h2>About the role</h2>This role is for seasoned sales professionals who excel in managing a book of business and achieving quotas. They will focus on understanding and addressing larger business needs, challenges, and opportunities. They will be responsible for building and maintaining a robust pipeline, engaging with decision-makers, and ensuring high activation and implementation rates. Their expertise will help drive business transformation and achieve significant sales growth.You Will Get To:<ul> <li>Strategically manage a book of business of 250+ accounts to achieve a quarterly quota with monthly expectations.</li> <li>Achieve a higher quota from fewer accounts by going deeper into each account to understand the prospect’s larger business needs, challenges, and opportunities.</li> <li>Enter every prospect conversation with a recommendation that helps guide discovery questions, shared customer stories, and value proposition.</li> <li>Identify decision makers, uncover decision criteria and metrics, and connect solutions to the most pressing problems.</li> <li>Engage internal executive sponsorship on accounts and leverage it before it is needed.</li> <li>Maintain up-to-date sales tools, including CRM and engagement tools, with accurate activity information including accurate forecasting</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $31.80 - $50.80 Hourly. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Solution-oriented, offering creative and actionable solutions to challenges.</li> <li>Coachable, curious, and eager to learn and grow in a dynamic environment.</li> <li>Persistent and driven, balancing grit with a collaborative team spirit.</li> <li>Customer-focused and empathetic, building strong, meaningful relationships.</li> <li>A strong storyteller who uses data to align solutions with customer needs.</li> </ul>Qualifications:<ul> <li>Minimum of three years of experience in a full cycle, B2B sales role, preferably in a complex industry with changing regulatory dynamics or selling a complex product.</li> <li>Proven track record of strategically managing a book of business of 250+ accounts to achieve a monthly or quarterly quota.</li> <li>Experience successfully achieving a higher quota from longer sales cycle accounts by keeping a diverse pipeline of prospects that are larger deals.</li> <li>Tech-savvy and proficient in leveraging CRM and engagement tools to optimize workflows</li> <li>Experience selling in-person and managing a presentation with executives, including team selling with colleagues</li> <li>Ability to travel 15-20% of the time</li> <li>Experience carrying a $1M+ annual quota through selling multiple products</li> </ul>Preferred Qualifications:<ul> <li>Minimum of three plus years experience in a full cycle, B2B, sales role, preferably in a complex industry with changing regulatory dynamics or selling a complex product.</li> <li>Advanced knowledge of using CRM and sales tools effectively</li> <li>Experience creating Territory Plans, Account Plans, and Opportunity Plans to prioritize focus and engage with prospects effectively</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Mid-Market Account Executive

<h2>About the team</h2>The Zillow ASA Sales team partners with the best real estate professionals in the country, enabling them to deliver best in class experiences for home shoppers. The ASA sales org is a complementary team that works toward the common objective of helping our customers surpass their goals and build their businesses. Our team embodies Zillow’s Core Values and exemplifies them through all of the work we do. We challenge assumptions and bring ideas to the table that will push our business forward. We are a highly collaborative team seeking an exceptional sales professional to accelerate our growth across our Strategic Customer Segment.<h2>About the role</h2>A Strategic Advisor on Zillow’s Agent Software and Advertising team is responsible for the revenue growth and retention of a dedicated book of business with our top customer segment. They will focus on detailed exploration, industry knowledge, and data analytics to develop and maintain customer relationships. They will provide customized consultative solutions that align with customers' business goals. Strategic Advisors take a comprehensive approach to each customer interaction. They build detailed account plans and use sophisticated sales methodologies (MEDDPICC / BANT) to drive revenue and customer happiness. They offer a range of products. They have experience leading large, sophisticated accounts with multiple stakeholders across various product lines. Success in this role requires strong consultative sales and analytical skills, a focus on customer success, and the ability to thrive in a dynamic and team-focused environment.<h2>You Will Get To:</h2><ul> <li> Identify and engage decision makers, build strategic customer relationships and drive multi-product revenue growth in your dedicated BoB.</li> <li>Through recurring Strategic Business Revenues and pre-call planning, understand your customer’s difficulties and get ahead of it prior to it becoming a risk to the business.</li> <li>Build detailed Account Plans analyzing all parts of a customers’ business to lay out a monthly, quarterly and annual growth and revenue plan for each account. Understand how to map the whitespace in each account, and drive the sale of additional products while preserving existing revenue from current product usage.</li> <li> Understand how to leverage and source detailed customer success reporting and present sophisticated analysis and recommendations, customized to the customers’ specific real estate business needs.</li> <li>Consistently maintain up-to-date sales tools, including CRM and APs, with accurate activity information to optimally run their book and identify areas leadership can help.</li> <li> Clearly communicate sophisticated ideas to diverse audiences and articulate internal requests optimally.</li> <li>Being an industry authority with a deep understanding of our products/services to effectively communicate complex solutions and compelling value propositions to benefit our customers.</li> <li>Proficient in our competitive landscape and market influences that can impact business decisions and can have trusted advisor level discussions with Customers.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $97,400.00 - $155,600.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Have experience successfully achieving a higher quota from fewer accounts, understanding each account’s larger business needs, challenges, and opportunities</li> <li>Experience working with multiple stakeholders on complex sales across multiple products</li> <li>Experience working diverse customer base within a book of business including SMB, MM and Strategic Accounts.</li> </ul><h2>Qualifications</h2><ul> <li>Minimum six years experience in a full cycle, B2B, sales role, preferably in a complex industry with changing regulatory dynamics or selling a complex product</li> <li>Strong analytical skills and ability to own bottoms up forecasting</li> <li>Exceptional business insight, communication and negotiation skills</li> <li>Deep understanding of sales processes and methodologies, MEDPICC and Challenger as examples</li> <li>25% in-market travel</li> <li>Validated ability to win, scale and lead large teams spending &gt;$10k in MBP spend</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Strategic Advisor

Lattice

Staff AI Engineer

Summary: This role is for a Product Manager (PM) for Disability Migrations within the U.S. Group Benefits, Disability Solution Train. The product manager will focus on Client Specific Solutions and be part of the migrations initiative leadership. This role will be responsible for: <ul type="disc"> <li>Planning and managing the delivery of client specific solutions for customers migrating from legacy systems to the Catalyst platform and delivering end-to-end solutions.</li> <li>Planning and delivering customer migrations</li> <li>Defining requirements and prioritizing features that will enable client specific enhancements and customer success.</li> <li>Understanding the marketplace, customers, and users to define scalable solutions.</li> <li>Collaborating with the Migrations leadership team</li> <li>Coordinating support across business, IT, operations, legacy product teams and the Catalyst product teams for the implementation and execution of the ARTs vision and strategy.</li> <li>Managing Product Owners</li> <li>Providing regular status updates</li> </ul> The Product Manager (PM) is responsible for maximizing the value of the product resulting from the work of the Agile Release Train. As the Product Manager, you will work with the business owner to help set vision, drive strategy by understanding the customer needs, the product, and the overall market. Individuals in this role are responsible for defining Capabilities and Features, creating medium and longer-term roadmaps that prioritize achieving customer and business value with technology solutions. You coach the Product Owners to effectively prioritize Team Backlogs to streamline program priorities and execution. You create shared understanding and clarity to reduce operational friction and provide the team with a clear view of their environment. This is a leadership role with accountability to build and manage relationships with the claims organization, sales, service, market leadership, and technology partners to identify areas of opportunity to drive operational efficiencies through client specific capabilities while sustaining continued improvement for customer and claimant experience. PMs work closely with Release Train Engineers (RTE), Customers, Business Owners, team members, and other stakeholders to create viable and sustainable roadmaps and execution plans, based on Minimum Viable Product (MVP) definitions. You are ultimately responsible for the delivery across all teams within the ART, ensuring completeness and timely execution. Additionally, you are responsible for working with the Product Managers across each of the ARTs within the Disability Solution Train to ensure the completeness of the solutions and capabilities delivered. PMs are accountable for delivery outcomes and decisions that solve product-related problems. Gaining direct feedback from Business Owners, you lead the process to identify key pain points in the customer journey, partnering on practical solutions that can demonstrate customer and business value throughout the development and release process. Working with Product Owners, you will decompose epics into features, prioritizing delivery based on set objectives and key results. PMs are effective at holding the ART accountable to deliver outcomes by working with others to actively explore solution options, ensuring decisions are taken by those with accountability for delivering outcomes, and dedicating their effort to delivering value that meets the needs of MetLife’s customers and our business goals. A Product Manager is: <ul type="disc"> <li>The voice of the customer and business needs at the disability product level.</li> <li>A leader that prioritizes, defines, and shapes the roadmap for the agile release train.</li> <li>Assigns business value proposed and achieved during product increments.</li> <li>A person able to understand business needs and identify applicable technology solutions.</li> <li>A person who ensures we are delivering business value through tracking of metrics and outcomes.</li> <li>Accountable for execution and delivery across all teams.</li> </ul> A Product Manager’s focus on value is evident when we see them: <ul type="disc"> <li>Constantly reviewing and understanding the claimant and group customer feedback, turning pain points into opportunities.</li> <li>Working closely with Claims to continue to look for opportunities to simplify the claim experience for our Associates while improving operational efficiencies to reduce manual work that are error-prone.</li> <li>Working closely with customer facing teams on opportunities to meet and exceed customer needs.</li> <li>Ensuring teams are optimizing and prioritizing work to achieve ART and portfolio OKRs.</li> <li>Regularly re-examining our priorities to optimize the ART’s alignment with stakeholder and business demands.</li> <li>Ensuring that features are delivered completely and on-time, according to the plans set forth.</li> </ul> A Product Manager’s fixation on clarity is evident when they: <ul type="disc"> <li>Seek first to understand - our customers, stakeholders, and team members - and then to be understood.</li> <li>Make each team’s work visible through demos, metrics, and transparent processes.</li> <li>Provide clarity on the business objectives and key results the ART and teams will be measured by.</li> </ul> A Product Manager continuously employs agile practices that will sustain flow when they: <ul type="disc"> <li>Maintain a backlog of well-refined epics and features for the team.</li> <li>Continuously identify dependencies across the ART and proactively seek ways to resolve them.</li> <li>Respect the team’s need for focus by leveraging regularly scheduled, time-boxed meetings and minimizing ad-hoc demands.</li> </ul> A Product Manager champions Lean and reduces waste when they: <ul type="disc"> <li>Empower the teams to design and deliver valuable solutions instead of inserting approval states.</li> <li>Educate themselves, the teams, and others on how to recognize waste, streamlining processes and interactions to be as efficient and effective as possible.</li> <li>Make continuous improvement a foundation of all our processes.</li> <li>Recognize that time is our most precious resource, and they protect it vigorously.</li> </ul> A Product Manager leads by example when they: <ul type="disc"> <li>Act as a Mentor and Coach for their teams, building trust and providing guidance.</li> <li>Act as a Negotiator to help analyze the advantages and disadvantages of each possibility and evaluate which trade-offs to make.</li> <li>Identify areas of opportunity for cultural change and lead by example, showcasing respect for others and empathy for our customers.</li> <li>Use real-time feedback to coach Product Owners and team members on key behaviors and ways to display the work done.</li> <li>Celebrate wins across the teams and foster ways to let the team members demo their work proudly to leadership audiences.</li> </ul> Key Responsibilities: The Work: <ol start="1" type="1"> <li>Partner with Business Owners to identify pain points throughout the claim journey for our claim associates, claimant, and group customer journey, creating epics and features as a result.</li> <li>Ensure each Program Increment focuses on features with maximum value, aligned with disability product strategy, roadmap, and key milestones.</li> <li>Help refine, prioritize, and accept the work delivered across the disability solution train to ensure the outcomes meet the defined customer and business needs.</li> <li>Ensure all features are delivered whole and released to customers as a product to be proud of.</li> <li>Develop program-level Objectives and Key Results that align business goals with prioritized epics and features, tracking progress throughout.</li> <li>Make decisions to solve product-related problems, trade-off discussions, to stay on track to committed outcomes (Acceptance, prioritizing, making trade-offs, etc.).</li> </ol> The Interactions: <ol start="1" type="1"> <li>Lead Product Owners and teams to create viable and sustainable plans that align to business expectations.</li> <li>Set and manage stakeholders’ expectations through regular discussions about future needs and iterative demonstrations of completed work.</li> <li>Identify methods for gathering and incorporating feedback from multiple sources to better define solutions.</li> <li>Active interaction with Business Owners and other partners to protect the integrity of the deliverables.</li> <li>Work with Product Owners to ensure alignment of team’s vision.</li> <li>Work with RTE to coordinate and facilitate key meetings. Work with system architect to understand what is possible and maintain the architectural runway.</li> </ol> Key Behaviors: <ul type="disc"> <li>Driven and motivated by our customers and the business to focus on the right outcomes - Deliver Results.</li> <li>Able to identify, access, and connect among key stakeholders and experts - Seek Diverse Perspectives.</li> <li>Able to make decisions on information that is available at that time. Be comfortable with progressive elaboration and discovery (Progress over perfection) - Manages Ambiguity.</li> <li>Take ownership, influence at all levels, access all stakeholders equally (don’t ask for permission) - Seize Opportunity.</li> <li>Able to take all forms of input and synthesize (not influenced by "hierarchy") - Seek Diverse Perspectives.</li> <li>Willing to observe, analyze, and make recommendations - Seek Diverse Perspectives.</li> <li>Communicate factually. Navigate conversations to align on a set of data inputs that drive identification and prioritization of work and provide the clarity needed to accomplish it - Deliver what matters.</li> <li>Maintain stability throughout the iterations and add appropriate feedback as needed - Enable Solutions.</li> </ul> While PMs may have Product Owners as direct reports, Product Managers are leaders, not managers. PMs see themselves as a member of the team and are able to adapt their leadership approach to enable and empower the team to solve problems and deliver outcomes - Empowerment &amp; Collaboration. Required Qualifications: <ul type="disc"> <li>At least 15 years of career experience in technology delivery, insurance claims management, or customer relationship management.</li> <li>At least 10 years’ experience in the financial services industry.</li> <li>At least 10 years’ experience managing projects or products.</li> <li>At least 10 years’ experience as a people manager or leader.</li> <li>At least 2 years’ experience working in an agile delivery method.</li> <li>At least 2 years’ experience using agile and or product management industry standard tools.</li> <li>Excellent communication skills.</li> </ul> Preferred Qualifications: <ul type="disc"> <li>SAFe Product Management certification</li> <li>At least 10 years of experience leading teams for an employee benefits provider</li> <li>At least 10 years of experience managing insurance claims</li> <li>At least 5 years of experience managing customer relationships</li> <li>At least 5 years of experience as a product owner</li> <li>At least 5 years of experience in execute communications.</li> <li>At least 2 years of experience with Target Process and Azdo creating epics, features and capabilities.</li> <li>Previous experience leading testing teams</li> <li>Previous experience leading conversion or migration projects.</li> <li>Excellent verbal and written communication skills.</li> </ul>

MetLife

PM Disability Migrations Client Solutions

<h2>About the team</h2>The ASA (Agent Software and Advertising) organization at Zillow is a dynamic and collaborative team dedicated to empowering real estate professionals with the tools and resources they need to succeed. We focus on developing and promoting innovative marketing, sales, and productivity solutions, including our flagship Showcase and Premier Agent buyer leads products. We work closely with our clients to understand their unique needs and ensure the successful adoption and utilization of our solutions, ultimately driving the growth and profitability of their businesses.<h2>About the role</h2>This role is for senior sales professionals who have proven their ability to become experts in an industry and are able to confidently present as a trusted advisor during the sales cycle. They specialize in managing a focused portfolio of high-value accounts, achieving quotas by building deeper relationships and understanding each account's unique business needs. This allows them to uncover multiple opportunities to address their most pressing challenges. These professionals will develop and implement a highly customized sales strategy for managing complex sales cycles involving multiple stakeholders and product areas.You Will Get To:<ul> <li>Manage a small book of accounts and achieve quota by engaging with multiple stakeholders.</li> <li>Develop and implement ‘land and expand’ strategies to expand the revenue opportunity of their book of business.</li> <li>Provide strong handoff experiences and collaborate with internal teams such as Product and Support.</li> <li>Handle complex escalations and custom business or product requirements.</li> <li>Articulate products and services and determine qualified prospects with a high activation and implementation rate.</li> <li>Communicate the value of Zillow’s products and services to real estate agent customers.</li> <li>Operate with high integrity, curiosity, and empathy, continuously learning about the real estate industry.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $38.10 - $60.90 Hourly. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Strategic innovator with a forward-thinking approach, adept at identifying and maximizing new opportunities to drive client success and business growth.</li> <li>Solution-oriented leader, offering creative and actionable solutions to complex challenges, demonstrating a deep understanding of the industry and client needs.</li> <li>Quota achiever with a track record of consistently meeting and exceeding quotas, applying expertise to manage a focused portfolio of high-value accounts.</li> <li>Data-driven storyteller with ability to craft compelling narratives and aligning solutions with their immediate and long-term needs.</li> <li>Relationship builder with ability to create strong, meaningful relationships with clients and internal teams, ensuring seamless collaboration and handoffs.</li> <li>Curious, coachable, and eager to learn and grow in a dynamic environment, continuously seeking knowledge about the industry and emerging trends.</li> <li>Tenacious and motivated, combining determination with a cooperative team approach to achieve outstanding outcomes.</li> <li>Trusted advisor, confidently demonstrating industry expertise to guide clients through complex sales processes and business transformations.</li> </ul>Qualifications<ul> <li>Minimum of four years experience in a full cycle, B2B sales role, preferably in a complex industry with changing regulatory dynamics or selling a complex product.</li> <li>Proven track record of strategically managing a book of 30+ accounts to achieve a monthly or quarterly quota.</li> <li>Experience achieving higher quotas from fewer accounts by understanding larger business needs and selling business transformations.</li> <li>Consistently achieve quota and accurately forecast monthly/quarterly quota attainment.</li> <li>Proficiency in using data and analytics to advise decision-making and demonstrate value to clients.</li> <li>Ability to track and forecast account performance effectively.</li> <li>Experience selling in-person and managing a presentation with executives, including team selling with colleagues</li> <li>Ability to travel 25-40% of the time</li> <li>Experience carrying a $1M+ annual quota through selling multiple products</li> </ul>Preferred Qualifications:<ul> <li>Experience in selling complex products and/or a multi-product platform at a technology company to mid size businesses with multi-stakeholders involved in the sales process, experience and knowledge of the real estate industry is a plus</li> <li>Advanced knowledge of using CRM and sales tools effectively</li> <li>Experience creating Territory Plans, Account Plans, and Opportunity Plans to prioritize focus and engage with prospects effectively</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Strategic Account Executive

Coinbase

Analyst, Client Onboarding

<h2>Who we are</h2> Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search. Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor" target="_blank">@kentikinc</a>. <h3>What we do</h3> Kentik has a rapidly growing engineering team and is looking for an Engineering Operations Director to help architect and drive organizational strategies that will serve as a foundation for our growth. In the role, you will report directly to the VP of Engineering and facilitate efforts between engineering managers and teams, as well as interface with other departments within the company on cross-functional projects. <h3>What you'll do</h3> You will be responsible for Engineering’s rhythm of the business, goals &amp; key results, and getting things done. Additionally, you will be responsible for the full Engineering budget and collaborate with Finance and People Partners on organizational planning. You will build connections across the company and serve as a bidirectional advocate for engineering and other business needs. <ul> <li>Be the lieutenant to the VP of Engineering, advising and able to be a stand-in during meetings and speak on behalf of engineering</li> <li>Keep the VP of Engineering apprised of the state of operations within the engineering department</li> <li>Work to solve problems, mediate disputes, and deal with issues before they are escalated to executive management</li> <li>Facilitate creation of Engineering staff goals and key performance indicators</li> <li>Manage and drive engineering leadership activities such as stand-ups, staff meetings, all hands and quarterly business review preparation</li> <li>Own the budget and work with finance to ensure meeting fiscal responsibilities</li> <li>Managing headcount and resource distribution with the TA team</li> <li>Work closely with the People team to coordinate performance management for the full Engineering organization</li> <li>Collaborate with other operations leaders and executives to drive projects and initiatives</li> <li>Implement and maintain systems and processes that streamline internal engineering operations</li> </ul> <h3>What you'll bring</h3> Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! <ul> <li>3+ years of engineering organizational/leadership experience focused on strategic organizational initiatives, ideally at a SaaS B2B company</li> <li>7+ years of engineering experience</li> <li>Exceptional leadership and management skills, with the ability to develop and communicate a vision that inspires and motivates staff</li> <li>Experience with organizational change management and transformation</li> <li>Experience in an Agile and Waterfall development environment</li> <li>Effective influencing and negotiation skills in an environment in which resources may not be under your direct control</li> <li>Strong analytical, strategic conceptual thinking, strategic planning, and execution skills</li> <li>Data visualization creation experience</li> </ul> Nice to haves: <ul> <li>Experience with engineering practices at mid-to-late stage startups</li> <li>Operational Excellence or Center of Excellence team leadership experience </li> </ul> <h3>Our tech stack</h3> <ul> <li>Our core data engine and platform are primarily written in Go</li> <li>We use Node.js + Express for application serving, and React as our primary UI framework</li> <li>We also use some JS and Python for tooling/scripting</li> <li>In addition to our own database, we use Postgres, Kafka, Mysql, and Redis</li> <li>Internal and public APIs expose both rest/json and gRPC endpoints</li> <li>Haproxy, Envoy for API traffic routing and balancing</li> <li>Github for source control, PRs, issues</li> <li>Jenkins for automated builds</li> </ul> <h3>What we offer</h3> Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The compensation range for this position is: $155,000 - $250,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. <h2>Come work with us</h2> The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Kentik

Director of Engineering Operations

Affirm

Client Success Lead - Travel & Ticket Marketplaces

Who we are Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Billing Sales is a team of deep functional and technical specialists who both lead and advise on deals for one of the most strategically important products in Stripe’s portfolio. Billing Sales is tasked with attacking a $100B market opportunity for automating the entire order to cash process. What you’ll do As an Account Executive, Billing (Enterprise) at Stripe, you will use your sales and product expertise to drive revenue growth by building relationships with prospective users and turning them into happy Stripe customers. You will collaborate with the marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with prospective customers – and building and executing against our go to market strategy. Responsibilities <ul> <li>Own a named account list and develop account plans for winning and expanding business with enterprise companies </li> <li>Develop outbound strategies to create and nurture opportunities </li> <li>Own the full sales cycle from prospecting to close, to go live for companies within the named account list </li> <li>Develop relationships with executive stakeholders at new and existing users </li> <li>Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and develop financial analyses </li> <li>Lead and contribute to team projects to develop and refine our sales process </li> <li>Engage with cross functional teams (Partners, Post Sales, Product, Marketing and Engineering) to help drive and iterate Stripe’s GTM strategy for Billing </li> </ul> Who you are You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with upper middle market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping businesses quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. If you’re motivated, smart, persistent, and a great teammate, we want to hear from you! We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements <ul> <li>8+ years of sales experience at a technology company and a track record of top performance </li> <li>Owning a direct sales quota, with direct sales experience closing new business and/or expansion of existing users </li> <li>A proven ability to build strong collaborative working relationships with business partners </li> <li>The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. </li> <li>A proven ability to be a self-starter capable of driving business results without significant supervision. </li> <li>An enthusiastic “roll up your sleeves” mentality. </li> <li>Excellent verbal and written communication skills </li> <li>Strong presentation skills, particularly for in-person meetings with multiple stakeholders </li> <li>Proven ability to lead complex negotiations involving bespoke commercial agreements </li> <li>Ability to understand complex technical requirements and craft solutions across multiple stakeholders </li> </ul> Preferred qualifications <ul> <li>3+ years of experience in selling billing, payments, invoicing or ERP solutions </li> <li>Proven ability to sell complex API first solutions </li> </ul> You should include these in your application: <ul><li>Your resume and/or LinkedIn profile </li></ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $268,800 - $484,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Seattle Remote locations Remote in United States Team Sales Job type Full time <a href="#">Apply for this role </a>

524 Jobs in Wichita, KS, USA