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Who we are Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Billing Sales is a team of deep functional and technical specialists who both lead and advise on deals for one of the most strategically important products in Stripe’s portfolio. Billing Sales is tasked with attacking a $100B market opportunity for automating the entire order to cash process. What you’ll do As an Account Executive, Billing (Enterprise) at Stripe, you will use your sales and product expertise to drive revenue growth by building relationships with prospective users and turning them into happy Stripe customers. You will collaborate with the marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with prospective customers – and building and executing against our go to market strategy. Responsibilities <ul> <li>Own a named account list and develop account plans for winning and expanding business with enterprise companies </li> <li>Develop outbound strategies to create and nurture opportunities </li> <li>Own the full sales cycle from prospecting to close, to go live for companies within the named account list </li> <li>Develop relationships with executive stakeholders at new and existing users </li> <li>Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and develop financial analyses </li> <li>Lead and contribute to team projects to develop and refine our sales process </li> <li>Engage with cross functional teams (Partners, Post Sales, Product, Marketing and Engineering) to help drive and iterate Stripe’s GTM strategy for Billing </li> </ul> Who you are You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with upper middle market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping businesses quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. If you’re motivated, smart, persistent, and a great teammate, we want to hear from you! We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements <ul> <li>8+ years of sales experience at a technology company and a track record of top performance </li> <li>Owning a direct sales quota, with direct sales experience closing new business and/or expansion of existing users </li> <li>A proven ability to build strong collaborative working relationships with business partners </li> <li>The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. </li> <li>A proven ability to be a self-starter capable of driving business results without significant supervision. </li> <li>An enthusiastic “roll up your sleeves” mentality. </li> <li>Excellent verbal and written communication skills </li> <li>Strong presentation skills, particularly for in-person meetings with multiple stakeholders </li> <li>Proven ability to lead complex negotiations involving bespoke commercial agreements </li> <li>Ability to understand complex technical requirements and craft solutions across multiple stakeholders </li> </ul> Preferred qualifications <ul> <li>3+ years of experience in selling billing, payments, invoicing or ERP solutions </li> <li>Proven ability to sell complex API first solutions </li> </ul> You should include these in your application: <ul><li>Your resume and/or LinkedIn profile </li></ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $268,800 - $484,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Seattle Remote locations Remote in United States Team Sales Job type Full time <a href="#">Apply for this role </a>

Stripe

Account Executive, Billing (Enterprise)

Ready to Be a Titan?ServiceTitan is seeking an experienced, dynamic, and hands-on Senior Manager, Billing Systems to join our Business Technology team. As part of one of the fastest-growing tech startups in Southern California, this individual will play a pivotal role in designing, delivering, and supporting high-quality IT solutions for our billing systems. This role demands a strategic thinker with strong technical expertise in Salesforce Billing and a proven track record of leading team to deliver robust solutions in a collaborative, agile environment.What You'll Do:Strategic Leadership &amp; Team Management<ul> <li>Lead and mentor a team of Salesforce Billing developers and administrators to deliver high-quality solutions.</li> <li>Drive the development and maintenance of scalable SaaS billing solutions leveraging Salesforce Billing, Salesforce CRM, Workday ERP, and Product Provisioning systems.</li> <li>Foster a culture of continuous learning, innovation, and collaboration within the team.</li> </ul>Solution Design &amp; Delivery<ul> <li>Collaborate with cross-functional teams to gather and analyze business requirements, designing effective solutions to enhance billing processes and systems.</li> <li>Own the project lifecycle—from requirements gathering and solution design to development, testing, and deployment—using Scrum and agile methodologies.</li> <li>Develop and implement robust monitoring systems to ensure billing accuracy and reliability across the organization.</li> </ul>Operational Excellence<ul> <li>Ensure accurate and up-to-date Salesforce billing data, enabling efficient and reliable billing operations.</li> <li>Partner with finance, business operations, and analytics teams to optimize billing workflows and align with period close processes.</li> <li>Monitor and troubleshoot billing processes, ensuring issues are identified and resolved promptly.</li> </ul>Documentation &amp; Training<ul> <li>Develop and maintain comprehensive technical documentation, including design specifications, technical requirements, and user manuals.</li> <li>Provide training and support to end-users, empowering teams to effectively use billing system functionalities.</li> </ul>Continuous Improvement<ul> <li>Stay current with Salesforce technologies, trends, and best practices, incorporating them into ServiceTitan’s billing strategies.</li> <li>Proactively identify opportunities for process improvement and recommend innovative solutions to meet evolving business needs.</li> </ul>What You'll Bring:Education &amp; Experience<ul> <li>Bachelor’s degree in Computer Science, Information Systems, or a related field.</li> <li>10+ years of experience on the Salesforce platform, with a deep expertise on Salesforce Billing functionality. </li> <li>Proven expertise in SaaS usage-based billing concepts, including pricing, product catalogs, invoicing, payments, and revenue recognition.</li> </ul>Technical Skills<ul> <li>Advanced knowledge of Salesforce Billing configuration and customization, including standard/custom objects, workflows, and integrations. CPQ knowledge is a plus. </li> <li>Experience in managing end-to-end projects, from requirements gathering to production deployment, in an agile environment.</li> <li>Proficiency in Salesforce security, data privacy, and governance standards.</li> <li>Hands-on experience with Business Process Management tools (e.g., Jira).</li> </ul>Certifications (Preferred)<ul> <li>Salesforce Certified Billing Specialist.</li> <li>Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), or equivalent Scrum certifications.</li> </ul>Leadership &amp; Soft Skills<ul> <li>Experience in leading teams and driving cross-functional collaboration.</li> <li>Strong communication skills, with the ability to translate technical concepts into business language for diverse stakeholders.</li> <li>Demonstrated ability to adapt to changing project requirements and deliver high-quality solutions in a fast-paced environment.</li> </ul>Additional Expertise<ul> <li>Experience in integration architecture involving Contracts, Billing, Payments, Tax, Financials, and Product Usage.</li> <li>Familiarity with Workday ERP and related financial systems is a plus.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $154,000 USD - $220,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Senior Manager, Billing Systems

Amplemarket

Account Executive

Earnin

Senior Lifecycle Marketing Manager

<h2>About the team</h2>Are you ready to join a team that's dedicated to driving innovation and transforming the real estate industry? At Zillow, we are looking for a hardworking Senior Manager, Sales Strategy to play a crucial role in our mission to revolutionize the way people buy and sell homes. This is an outstanding opportunity to craft the future of real estate through strategic leadership and innovative thinking.<h2>About the role</h2>Zillow is seeking a Senior Manager for the ASA Sales Operations team. In this leadership role, you will strategize and implement innovative sales approaches to enhance customer acquisition and retention. Your team will be responsible for developing strategic sales plans, conducting market analyses to identify growth opportunities, and optimizing sales processes. You will manage and mentor a team of strategic business partners, serving as a trusted advisor to sales leaders across the organization. This role entails cultivating and leveraging key relationships with executive stakeholders to establish a customer-centric culture that underpins our mission to deliver unparalleled satisfaction and loyalty.<h2>What You’ll Do:</h2><ul> <li>Sales Strategy: Drive the creation and implementation of annual sales plans and long-term strategic initiatives by engaging with cross-functional leaders and high-value clients in Sales, Marketing, FP&amp;A, and Product Management to champion customer engagement and ensure alignment with organizational goals.</li> <li>Sales Process &amp; Programs: Lead the optimization of sales processes to build efficient workflows. Identify challenges and areas for improvement based on market trends, customer feedback, and performance data. Make strategic recommendations to executive leaders aimed at enhancing sales performance and achieving key metrics.</li> <li>Forecasting and Performance Cadences: Lead our weekly business cadences that drive pipeline management to accurately project revenue &amp; sales results, identify gaps, and align resources to meet targets. Support executive review cadences and own narrative of team performance. </li> <li>Cross-Functional Collaboration: Work closely with Marketing, Finance, Product, and Customer Success to ensure alignment and foster a cohesive approach to customer acquisition and retention.</li> <li>Team Leadership &amp; Development: Mentor, guide, and develop team members, encouraging a culture of continuous learning and professional growth. Emphasize the importance of understanding the customer journey as part of team training and development efforts.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $139,800.00 - $223,200.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Experience: 10+ years in Sales/GTM Operations, with at least 3 years in a managerial role within the technology or real estate sector.</li> <li>Leadership Skills: Proven track record of leading high-performing teams, passionate about driving strategic results while encouraging collaboration.</li> <li>Communication: Outstanding verbal and written communication skills, with experience presenting central initiatives to executive leadership.</li> <li>Analytical Problem Solver: Proficient in tackling ambiguous, complex challenges and driving analysis.</li> <li>Technical Proficiency: Highly proficient in varying analytical and data visualization tools (Excel, SQL, Smartsheet, Salesforce, and Tableau).</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Senior Manager, Sales Strategy

About the Role: As a Product Owner for the Disability Migrations ART within the U.S. Group Benefits team, you will play a crucial role in migrating customers' document automation and communication solution(s) from legacy systems to the new Catalyst platform. You will work closely with the Product Manager and other stakeholders to ensure successful migration and enhanced customer experience. Key Responsibilities: <ul type="disc"> <li>Develop solutions to migrate customer’s document automation and communication solution from legacy systems to the future state platform’s solution.</li> <li>Assist the Product Manager in writing and refining features.</li> <li>Oversee team priorities and ensure alignment with business goals.</li> <li>Lead backlog refinement and create features to define future enhancements.</li> <li>Write and prioritize user stories for one of the reporting solution migration teams.</li> <li>Coordinate support across business, IT, operational readiness teams, and other partners.</li> <li>Collaborate closely with teams that own legacy systems, teams that own Catalyst systems, Operations, and customer facing teams. This includes working with Business Systems Analysts, Testers, Developers and Architects.</li> <li>Provide periodic progress and status updates on migration deliverables.</li> <li>Collaborate with other Product Managers and Product Owners on end-to-end customer solutions.</li> <li>Assist Solution Management and Product Management in planning the migration order from legacy systems to Catalyst.</li> <li>Support the Product Manager in executing the migration strategy.</li> </ul> <ul><li> · Support customer testing before migration and execute customer migrations.</li></ul> <ul type="disc"><li>Creative problem-solving skills to address complex issues and deliver value to stakeholders.</li></ul> The Opportunity: As a Product Owner, you will be responsible for bringing products to life by conveying product needs to the development team and ensuring value is delivered on proposed features. You will define incremental build solutions to achieve larger goals set by the Product Manager and oversee the day-to-day activities of multiple agile teams. This role offers an exciting opportunity to lead multiple initiatives that will enhance customer experience and position MetLife as a leader in the voluntary product space. Key Responsibilities: Required Qualifications: <ul type="disc"> <li>At least 2 years’ experience working in an agile delivery method.</li> <li>At least 2 years’ experience using industry standard agile tools including Azure, Jira, or similar tools.</li> <li>At least 5 years’ experience in the financial services industry</li> <li>At least 5 years’ experience using industry standard document automation and communication tools</li> <li>At least 5 years of experience leading document automation and communication team(s) in support of complex business solutions</li> </ul> <ul><li> · Solid communication skills</li></ul> Preferred Qualifications: <ul type="disc"> <li>SAFe certifications</li> <li>At least 5 years of experience in agile delivery.</li> <li>At least 5 years of experience with Azdo setting up features and user stories.</li> <li>At least 5 years of experience working for an employee benefits provider</li> <li>At least 2 years of experience in the disability and absence product domain</li> <li>At least 5 years of experience with Quadient.</li> <li>At least 5 years of experience as a product owner or product manager for document automation solutions.</li> <li>Excellent writing and editing skills.</li> </ul>

MetLife

Product Owner - Document Automation

Ready to be a Titan?ServiceTitan is seeking an experienced and strategic Vice President of Business Development to join our fast-growing SaaS company, backed by the best VC firms in the SaaS space, and recently ranked #5 on The Cloud 100. In this role, you will be responsible for driving our business development efforts, identifying new partnership opportunities, and expanding our market presence. This position will report to the Chief Business Officer and will collaborate closely with our executive team to scale our partnerships efforts to new heights, create new levers for growth, and define our position as the “Centerpiece of the Trades Economy.”What you’ll do:<ul> <li>Develop a deep understanding of the Trades Economy and key stakeholders therein.</li> <li>Craft long-term strategies to foster ServiceTitan’s ecosystem of partners as the leading edge of innovation for the Trades.</li> <li>Manage, motivate, and cultivate a team of high-caliber professionals.</li> <li>Negotiate strategic agreements that optimize short and long term outcomes for all parties - partners, customers and ServiceTitan.</li> <li>Collaborate with product management and engineering teams to ensure that our products and solutions meet the needs of our partners and customers.</li> <li>Work closely with sales and marketing teams to develop joint go-to-market strategies and enable successful partnership execution.</li> <li>Monitor and analyze market trends, competitor activities, and customer needs to identify new business opportunities.</li> <li>Champion partners and their experience with internal stakeholders.</li> </ul>What you’ll bring:<ul> <li>10+ years of business development / partnership experience, with a proven track record of driving revenue growth and strategic partnerships with counterparties of all sizes.</li> <li>Ability to collaborate with senior stakeholders across departments internally and externally including R&amp;D, Legal, Finance, Sales and C-Suite.</li> <li>Strong understanding of the Trades market landscape, including key players, trends, and opportunities.</li> <li>Exceptional negotiation and deal-making skills, with the ability to structure and close complex partnership agreements.</li> <li>Understanding of the technical components of an API and an API marketplace.</li> <li>Ability to identify, negotiate, and establish strategic partnerships that leverage our API capabilities and enhance our service offerings.</li> <li>Strong analytical and problem-solving skills, with the ability to make data-driven decisions and recommendations.</li> <li>Excellent communication and presentation skills, with the ability to articulate value propositions and business cases to senior executives and stakeholders.</li> <li>Proven leadership and management skills, with the ability to build and lead high-performing teams.</li> <li>Bachelor's degree in Business, Marketing, or a related field.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $242,000 USD - $302,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Vice President, Business Development

Ready to be a Titan?We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We share happy and sad moments with our customers, we laugh and cry with them, and we build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and fun people. If you are passionate about helping real hard-working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong. Our team's success directly correlates with our clients' success, as we are responsible for guiding them through the entire implementation process, from initial setup to full-scale utilization of our platform's capabilities. By meticulously understanding their unique business needs and objectives, we tailor our implementation strategies to optimize efficiency, enhance productivity, and drive measurable outcomes. What you'll do:<ul> <li>Closely manage multiple and concurrent implementation projects from initiation through project close, acting as the primary point of contact for your clients and assuming full accountability for a high quality customer experience and on-time activations. </li> <li>Manage Stakeholder relationships to ensure that each phase of a customer’s implementation is delivered on-time while ensuring long-term customer success and positive sentiment.</li> <li>Consistently update all internal and customer stakeholders on any progress and/or roadblocks to maintain alignment and transparency, while continually driving the project forward to meet established deadlines. Communicate key information on upcoming milestones and execution plans in a clear, concise format leveraging project management artifacts such as (RAID Logs, Project Status Templates) </li> <li>Lead discovery sessions to understand business requirements to deliver a ServiceTitan environment configured to meet their needs and align with ServiceTitan best practices.</li> <li>Conduct training with clients to enable them on the different functions within the software and ensure their Go-Live readiness.</li> <li>Proactively identify and mitigate escalate customer risks, and collaborate with product, leadership, and/or supporting resources to develop and communicate potential solutions while maintaining on-time activations and customer retention rates.</li> <li>Collaborate with cross-functional data, telecom, fintech, and product teams to continuously improve our service and product for the markets we serve.</li> <li>Stay up-to-date and enabled on all new and in-development ServiceTitan functionality to ensure customers utilize most current features.</li> <li>Troubleshoot software and hardware issues related to supporting ServiceTitan and integrated applications</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $54,000 USD - $78,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

SMB Implementation Manager

Ready to be a Titan? ServiceTitan is seeking an ambitious, motivated Senior Manager - Revenue Accounting to play a key mission-critical role within our Revenue Accounting Team. The position reports directly to the Senior Director, Revenue Accounting but will have close interaction with the Billing/Revenue Operations, Technical Accounting, Deal Desk, Tax and cross-functional accounting teams.If you are humble, hard-working, and passionate about making a difference in our Accounting team, and want to have a real, immediate impact, ServiceTitan wants to be your platform for achieving the extraordinary. What you'll do: <ul> <li>Lead the Revenue Accounting function while partnering closely with Technical Revenue Accounting and Revenue Operations/Billing to ensure all revenue is recognized in accordance with ASC 606</li> <li>Oversee the monthly and annual revenue close activities, including review of journal entries, contract modifications, account reconciliations and performing analytical review and fluctuation analysis on revenue to support accurate and timely financial reporting. </li> <li>Oversee end-to-end accounting for partner revenue workstreams (accruals, communication with partners, forecast vs. actual analyses, etc.)</li> <li>Manage the contract review process, in collaboration with Deal Desk and Sales functions, to ensure revenue is recognized in accordance with GAAP and revenue accounting policies are applied consistently.</li> <li>Ensure internal controls for revenue accounting are adequate and operating effectively.</li> <li>Collaborate with colleagues in FP&amp;A to explain variances, provide inputs to forecast, and identify trends in revenue</li> <li>Support ongoing implementation and testing efforts related to new financial systems (Workday, Salesforce CPQ/Billing, etc.) and partner with acquired business units to identify requirements to migrate revenue and billing processes into financial systems</li> <li>Assist with preparation and review of revenue-related schedules, financial statements, and disclosures for internal and external reporting purposes.</li> <li>Provide thought leadership on revenue processes, policies, and procedures that leverage technology, maximize efficiency, and provide scalability to support company </li> <li>Provide leadership, coaching, and development for the Revenue team.</li> <li>Participate in special projects, initiatives, and ad hoc requests related to revenue accounting.</li> </ul>What you'll need: <ul> <li>Minimum of a Bachelor’s degree in Accounting or equivalent work experience, CPA preferred</li> <li>7+ years of progressive accounting experience, ideally with 3+ years in public accounting and at least 3 years in a people manager role</li> <li>Strong understanding of US GAAP, ASC 606 and revenue recognition principles </li> <li>Prior experience in a high-growth SaaS, software, or technology-related company is highly preferred</li> <li>Highly organized detail-oriented with experience managing multiple priorities, large-scale projects, and deadlines in a fast-paced environment</li> <li>Strong leadership skills with experience leading, coaching and developing a team in a rapid growth environment</li> <li>Strategic thinker with strong analytical and problem-solving skills.</li> <li>Strong communicator with excellent verbal and written communication skills, ability to effectively collaborate with cross-functional teams and senior leadership.</li> <li>Advanced proficiency with Microsoft Excel </li> <li>Experience with Workday Financials is a plus </li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $126,000 USD - $182,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Senior Manager, Revenue Accounting

About the Role: As a Product Owner for the Disability Migrations ART within the U.S. Group Benefits team, you will play a crucial role in migrating customers' reporting solution(s) from legacy systems to the new Catalyst platform. You will work closely with the Product Manager and other stakeholders to ensure successful migration and enhanced customer experience. Key Responsibilities: <ul type="disc"> <li>Develop solutions to migrate customer’s reporting solution from legacy systems to the future state platform’s reporting solution.</li> <li>Assist the Product Manager in writing and refining features.</li> <li>Oversee team priorities and ensure alignment with business goals.</li> <li>Lead backlog refinement and create features to define future enhancements.</li> <li>Write and prioritize user stories for one of the reporting solution migration teams.</li> <li>Coordinate support across business, IT, operational readiness teams, and other partners.</li> <li>Collaborate closely with teams that own legacy systems, teams that own Catalyst systems, Operations, and customer facing teams. This includes working with Business Systems Analysts, Testers, Developers and Architects.</li> <li>Provide periodic progress and status updates on migration deliverables.</li> <li>Collaborate with other Product Managers and Product Owners on end-to-end customer solutions.</li> <li>Assist Solution Management and Product Management in planning the migration order from legacy systems to Catalyst.</li> <li>Support the Product Manager in executing the migration strategy.</li> </ul> <ul><li> · Support customer testing before migration and execute customer migrations.</li></ul> <ul type="disc"><li>Creative problem-solving skills to address complex issues and deliver value to stakeholders.</li></ul> The Opportunity: As a Product Owner, you will be responsible for bringing products to life by conveying product needs to the development team and ensuring value is delivered on proposed features. You will define incremental build solutions to achieve larger goals set by the Product Manager and oversee the day-to-day activities of multiple agile teams. This role offers an exciting opportunity to lead multiple initiatives that will enhance customer experience and position MetLife as a leader in the voluntary product space. Key Responsibilities: Required Qualifications: <ul type="disc"> <li>At least 2 years’ experience working in an agile delivery method.</li> <li>At least 2 years’ experience using industry standard agile tools including Azure, Jira, or similar tools.</li> <li>At least 5 years’ experience in the financial services industry</li> <li>At least 5 years’ experience using industry standard reporting, analytics, or data science tools and technologies.</li> <li>At least 5 years of experience leading data or reporting team(s) in support of complex business solutions</li> </ul> <ul><li> · Solid communication skills</li></ul> Preferred Qualifications: <ul type="disc"> <li>SAFe certifications</li> <li>At least 5 years of experience working for an employee benefits provider</li> <li>At least 2 years of experience in the disability and absence product domain</li> <li>At least 5 years of experience as a product owner or product manager for reporting solutions using the SAFe methodology</li> <li>At least 5 years of experience with Azdo setting up features and user stories.</li> <li>At least 5 years of experience in agile delivery.</li> <li>At least 5 years of experience with Cognos and QlickView</li> </ul>

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