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<h2>The Opportunity</h2>The Associate Director, Operations Center Support, directs and oversees targeted support services to centers across the network. They are responsible for ensuring high-impact services and deployments that improve operational performance, drive compliance, and sustain high-priority initiatives.This role leads multiple deployment teams and is responsible for developing and maintaining the solution playbooks across targeted improvement areas. They utilize metrics to evaluate impact, identify performance gaps, and inform prioritization of support efforts. Leveraging their Operations and Quality expertise, they partner with Operational Excellence and other functions to continually assess improvement opportunities and develop new / enhance existing solutions. This position is a Subject Matter Expert (SME) resource in both operations and quality.In addition, the Associate Director, Operations Center Support, is accountable for coaching and developing team leaders, instilling a culture of adaptability, accountability, and engagement. They ensure that all team activities are executed in full compliance with legal, regulatory, and safety standards, with a strong focus on the donor and employee experience.You will report to the Director, Operations Center Support.*Overnight travel required up to 80% of the time without lengthy lead-time.<h2>The Role</h2>Operational and compliance support1 - Direct and oversee deployment teams to ensure consistent execution of targeted Operations and Quality support services across centers, aligned with defined playbooks and service standards.2 - Utilize performance metrics to identify opportunities for center support, evaluate impact of deployments, and guide prioritization of resources and services.3 - Collaborate with field and support functions (e.g., OE, Quality) to assess improvement opportunities and co-develop enhanced or new solutions.4 - Partner with field leadership to monitor and sustain improvements following deployments, ensuring long-term value realization.5 - Partner with Operational Excellence to test initiative rollouts in select centers and support sustainment as part of broader implementation.6 - Follow all EHS and OSHA policies and procedures. Ensure the center and all employees comply with OSHA regulations and training. Promote and support safety in all aspects of operations. Ensure compliance with all Company SOPs and applicable federal, state and local regulations.7 - Uphold brand standards during all deployments. Drive excellent customer service via open communication with donors, efficient donor flow, and effective resolution of complaints / concernsPeople leadership and development8 - Lead, mentor, and develop Sr. Managers and Managers on the Center Support team, building capability in coaching, service delivery, and performance accountability.9 - On board new team members, ensuring on time training of team service offerings and implementation procedures.10 - Mentor and manage team members, developing their ability to coach / train center staff and instilling accountability for value delivery. Provide regular feedback on role performance, identifying strengths and areas of improvement. Coordinate with multiple centers to assess team performance.11 - Oversee staffing plans, including role assignments and interim coverage, to ensure teams are equipped with high-quality talent for support needs.12 - Lead culture, consistently demonstrating CSL values, and facilitating a positive employee experience with open communication, coaching, and prompt responses to outreach.13 - Provide oversight of employee-related issues. This includes, but is not limited to, decisions for employee relations, corrective actions, and salary structures. Adhere to all HR policies and practices through fair and equitable treatment of all employees.Standards and processes14 - Own and maintain the solution playbooks and standard implementation processes across all service offerings, ensuring consistency and alignment with strategic objectives.15 - Define and update the roadmap of Center Support services, prioritizing based on business needs, metrics, and value delivery.16 - Perform other duties, as assigned, to support business needs.<h2>Your skills and experience</h2>Education<ul> <li>Bachelor's degree in business administration or biological sciences preferred, OR equivalent combination of education and professional work experience required.</li> <li>Certification by a recognized quality organization such as the American Society for Quality preferred.</li> </ul>Experience<ul> <li>Minimum 5 years of management experience, including managing employees. 1 year Center Manager Experience preferred.</li> <li>Minimum of 3 years relating to quality or regulatory experience required.</li> <li>Experience working in a complex organization, progressively taking on more responsibilities.</li> <li>Experience managing multi-site locations preferred.</li> <li>Understanding of industry standards/cGMP, various local, state, and federal laws that apply to the business and where to find information on standards and interpretations.</li> <li>Experience working in a regulated environment with regulatory authorities and international inspections.</li> <li>Computer literate with proficiency in office applications and use of electronic quality and operational systems.</li> </ul>Additional Comments<ul> <li>Maintain company technical training certification, current professional licensure or certifications, knowledge of ever-changing and complex government and industry regulations and ability to monitor compliance remotely with these regulations.</li> <li>Proficient in English.</li> <li>Able to interact with regulatory agencies/auditors as necessary.</li> </ul>Working Conditions<ul> <li>Ability to make decisions which have significant impact on the department's creditability, operations and services.</li> <li>Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations.</li> <li>Ability to take direction from multiple individuals.</li> <li>Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.</li> <li>Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.</li> <li>Stand and work up to 100% of the time, working sitting 15% of the time. Perform periodic remote reviews.</li> <li>Occasionally lift and carry up to 25 lbs.</li> <li>Required to reach, bend, kneel and have high level of manual dexterity.</li> <li>Fast paced environment with frequent interruptions.</li> <li>Manage a center in the absence of center management.</li> </ul>#LI-Remote<h2>Our Benefits</h2>CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit <a href="https://cslbenefits.com/cslp" target="_blank">https://cslbenefits.com/cslp</a>.<h2>About CSL Plasma</h2>CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about <a href="https://www.cslplasma.com/about-csl-plasma" target="_blank">CSL Plasma</a>.<h2>We want CSL to reflect the world around us</h2>As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about <a href="https://www.csl.com/careers/inclusion-and-belonging" target="_blank">Inclusion &amp; Belonging</a> at CSL.<h2>Do work that matters at CSL Plasma!</h2>

CSL Behring

Associate Director, Operations Center Support

*Candidates must reside in Cleveland or Columbus, Ohio.* Role Value Proposition Account Managers are a key role in the Regional Business service delivery model. The role is a single point of contact for Brokers and provides key support functions across our different Regional Market customer segments, as well as support our sales partners with internal and external pre and post-sale activities associated with the acquisition of new business and in maintaining existing customer relationships. Key Responsibilities <ul type="disc"> <li>Directly aligned to assigned distributions’ book of business for 2-5K lives that varies in level of complexity.</li> <li>Accountable for building and maintaining strong relationships with broker account teams and clients as needed to ensure satisfaction and loyalty</li> <li>Facilitate weekly calls with internal partners who share common broker/customer relationships to ensure deliverables are met.</li> <li>Serve as the single point of contact with overall accountability for broker service-related customer inquiries and escalations and work with internal partners to meet expectations and resolve all concerns including but not limited to experience reports and broker commissions.</li> <li>Accountable for identifying opportunities to cross sell additional products and re-enrollment opportunities to increase participation/revenue, in collaboration with Account Executive, and Underwriting.</li> <li>Accountable for leading and coordinating customer and broker facing meetings either in person or virtually including stewardship and renewals in partnership with Account Executive and Client Service Consultant.</li> <li>Track the performance of the services provided, analyze results and provide insights and recommendation for improvement. Present results, along with other members of the MetLife account team, at Broker Stewardship.</li> <li>Actively participate in finalist meetings for prospective customers and implementation meetings, as needed</li> <li>Demonstrate strong customer-specific product knowledge and provide consultative assistance regarding potential plan changes to customer benefit plans, while staying informed of specific customer activities taking place (acquisitions, divestures, layoffs, budget challenges, etc.) </li> <li>Responsible for book of business renewal oversight and persistency and profitability outcomes, in coordination with Account Executive and Underwriter.</li> <li>Develop and execute targeted marketing and education campaigns showcasing expertise, demonstrating value, and keeping clients engaged.</li> <li>Maintain accurate customer information, references, and account plans in salesforce.com, in collaboration with Client Service Consultant</li> <li>Ensure timely submission and validation of Broker of Record (BOR) changes.</li> <li>Additionally, ensure all compliance requirements are met.</li> <li>Mentor newly hired associates and assist with process training.</li> <li>Able to serve as a subject matter expert across some products and processes.</li> </ul> Required Experience and Skills: <ul type="disc"> <li>5+ years related industry experience, such as account management or customer service working in a fast paced, complex environment</li> <li>Strong group benefits product knowledge and possess in-depth knowledge of plan designs, benefit features and how claims are paid</li> <li>Strong understanding of industry marketplace and legal developments.</li> <li>Proactive customer focused mindset</li> <li>Strong focus on customer satisfaction and obtaining results</li> <li>Proven ability in building relationships both internally and externally with people at all levels of the organization</li> <li>Ability to analyze data to influence and execute on renewal decisions</li> <li>Excellent presentation skills, oral and written communication skills</li> <li>Strong attention to detail</li> <li>Lead team meetings</li> <li>Strong critical thinking and problem-solving skills to deliver client focused solutions</li> <li>Strong commitment to meeting metrics </li> <li>Strong computer navigation skills and ability to work in multiple systems simultaneously (Microsoft suite, different company platforms)</li> <li>Strong experience using Salesforce</li> <li>High School diploma</li> <li>Must already hold or be able to obtain State Life, Accident and Health license within 90 days of date of hire</li> <li>Regular travel in local market (10% - 20%)</li> </ul> Preferred Experience and Skills <ul type="disc"> <li>Bachelor’s degree in related field</li> <li>7+ years related account management or customer service experience in the insurance industry</li> </ul>

MetLife

Senior Account Manager

Paylocity

Senior Product Designer - Remote, US

At Coinbase, our mission is to<a href="https://blog.coinbase.com/our-mission-strategy-and-culture-18a92a3bb0fa" target="_blank"> increase economic freedom around the world</a>, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a<a href="https://blog.coinbase.com/culture-at-coinbase-f0e1c2a99aff" target="_blank"> culture</a> like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our<a href="https://blog.coinbase.com/coinbase-is-a-mission-focused-company-af882df8804" target="_blank"> mission-focused approach</a> to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world. Ready to #LiveCrypto? Who you are: <ul> <li>You’ve got positive energy. You’re optimistic about the future and determined to get there. </li> <li>You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. </li> <li>You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.</li> <li>You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.</li> <li>You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.</li> <li>You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. </li> </ul> As a Senior Machine Learning Engineer at Coinbase, you will play a pivotal role in constructing essential infrastructure for the open financial system. This involves harnessing diverse and extensive data sources, including the blockchain, to grant millions of individuals access to cryptocurrency while simultaneously identifying and thwarting malicious entities. Your impact extends beyond safeguarding Coinbase, as you'll have the opportunity to employ machine learning to enhance the overall user experience. This includes imbuing intelligence into recommendations, risk assessment, chatbots, and various other aspects, making our product not only secure but also exceptionally user-friendly. What you’ll be doing (ie. job duties): <ul> <li>Investigate and harness cutting-edge machine learning methodologies, including deep learning, large language models (LLMs), and graph neural networks, to address diverse challenges throughout the company. These challenges encompass areas such as fraud detection, feed ranking, recommendation systems, targeting, chatbots, and blockchain mining.</li> <li>Develop and deploy robust, low-maintenance applied machine learning solutions in a production environment.</li> <li>Create onboarding codelabs, tools, and infrastructure to democratize access to machine learning resources across Coinbase, fostering a culture of widespread ML utilization.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>Experience with at least one ML model: LLMs, GNN, Deep Learning, Logistic Regression, Gradient Boosting trees, etc. </li> <li>Working knowledge in one or more of the following: data mining, information retrieval, advanced statistics or natural language processing, computer vision.</li> <li>Exhibit our core cultural values: add positive energy, communicate clearly, be curious, and be a builder.</li> </ul> Nice to haves: <ul> <li>PhD degree strongly preferred with 3+ years of relevant experience</li> <li>Or MS degree in Computer Science, Machine Learning, Data Mining, Statistics, or related technical field with 6+ years of relevant experience</li> <li>Experience with Python.</li> <li>Experience with data analysis and visualization.</li> </ul> Job ID: GPML05NA Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $180,265—$212,000 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this <a href="https://docs.google.com/forms/d/1aJ6-BSPwE5X5Dq7fJ9JixWF0_dRiNfrpMnn1NkvdRiA/edit?ts=62901076" target="_blank">intake form</a> to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Machine Learning Engineer - (Platform)

Outlier

Architecture & Engineering Expertise Sought for AI Training

Advanced Physics Expertise Sought for AI Training

AI Training for Business to Business Digital Domain

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Corporate Finance Analyst you will help support new customer growth, measure results and understand the revenue and cost implications of the strategic actions. ­­ Every day you will deliver systemic KPIs that ensure transparency to performance metrics, work with Operations to increase revenue and drive monthly and quarterly closing, reporting, and forecasting activities towards goals. To thrive in this role, you will thrive under pressure and see ambiguity and uncertainty as an opportunity to solve problems, innovate and deliver.Here’s what you will experience working as a Senior Finance Corporate Analyst:<ul> <li>Partnering with Operations to develop an outlook for multiple revenue streams, dynamic cost model, and performance measurement plan.</li> <li>Driving monthly and quarterly closing, reporting, and forecasting activities, clearly articulating progress toward goals.</li> <li>Preparing and reviewing calculations for multiple streams of revenue and working with clients to understand short- and long-range revenue forecasts.</li> <li>Aligning with Operations on cost accruals, developing detailed knowledge of billing details, vendor status, service levels, etc. in order to understand and track progress toward cost efficiency goals.</li> </ul>Required Skills:<ul> <li>A Bachelor’s degree and demonstrated academic achievement.</li> <li>Direct revenue cycle experience in denials reduction initiatives, including familiarity with insurance payors and portals. Advanced problem-solving skills, prior experience with Lean Six Sigma method preferred. </li> <li>Prior experience of at least 2 years, with an emphasis on healthcare operations, denial management, reimbursement, finance and/or data analytics. </li> </ul>For this US-based position, the base pay range is $59,282.00 - $110,424.03 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Senior Corporate Finance Analyst

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The Employee &amp; Workplace Experience (EWX) team focuses on the places and programs that define and drive Coinbase culture, which sets us apart from other companies. We accomplish this by influencing the way employees connect, collaborate, and celebrate at Coinbase. Whether it be how we recognize employees, how employees choose to work, or how you stay connected to your team, the EWX team is focused on developing a best-in-class experience for our employees and teams. What you’ll be doing (ie. job duties): As a Program Manager, you will lead and manage multiple high-impact projects that enhance both remote and in-person work experiences. This role focuses on fostering team gatherings, developing remote-first programming, and driving the future of work strategy. You will conduct new and creative analyses of situations and information to drive strategic program execution. Responsibilities: <ul> <li> Design Connection and Collaboration Programs: Lead the development and management of global initiatives such as connection stipends, event grants, and team gatherings to enhance employee engagement and cultural alignment.</li> <li> Develop Remote-First Programming: Create and implement innovative remote-first programs that support employee engagement and effective collaboration in a distributed work environment.</li> <li> Strategic Project Management: Lead the planning, execution, and delivery of high-impact projects. Develop detailed project plans, set clear milestones, manage resources, and ensure timely completion of deliverables.</li> <li> Data Analysis and Insights: Utilize data and analytics to track key metrics, measure program effectiveness, and drive continuous improvement. Partner with People Analytics to leverage insights for future program enhancements.</li> <li> Communication and Change Management: Design and implement change management and communication strategies to drive successful adoption of new programs and initiatives. Build strong relationships with key stakeholders and cross-functional teams.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>Minimum of 5+ years of experience in program/project management, with a proven track record in managing complex, cross-functional projects.</li> <li>Strong leadership and team management skills, with the ability to build and maintain cross-functional relationships.</li> <li>Excellent written and verbal communication skills, with the ability to influence and align stakeholders at all levels.</li> <li>Strong analytical skills, with experience in data-driven decision-making and program evaluation.</li> <li>Highly organized and detail-oriented, with a strategic mindset and the ability to manage both detailed tasks and big-picture strategies.</li> <li>Customer-centric approach and adept at navigating through ambiguity.</li> <li>Willingness to travel up to 25%.</li> </ul> Nice to haves: <ul> <li>PMP or equivalent project management certification.</li> <li>Experience in developing workplace culture across distributed offices.</li> <li>Proficiency in Google Workspace and project management tools (e.g., Asana, Jira).</li> <li>Background in event design and production.</li> <li>Experience in connection/collaboration programming.</li> </ul> Job #: P66766 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $124,780—$146,800 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Program Manager, Employee & Workplace Experience

What you can expect​We are seeking a highly accomplished IT leader in the United States to lead and to rapidly scale our global corporate IT infrastructure function. If you are an IT leader with large enterprise experience and passionate in applying IT technologies to drive business results, please apply! About the TeamZoom's Information Technology team is dedicated to delivering customer happiness, enhancing business efficiency, and fostering agility through innovation, data insights, and automation. Our impact is evident in seamless user experiences, streamlining processes, and supporting Zoom's growth in communication and collaboration.What we’re looking for<ul> <li>Have Bachelor in Computer Science, Engineering, MIS or equivalent work experience.</li> <li>Have 10+ years or more experience in managing a large global IT team in companies with 10k+ employees </li> <li>Have a highly positive and collaborative mindset that excels to drive change, develop partnership, fosters trust and collaboration </li> <li>Possess exceptional, hands-on project delivery experience.</li> <li>Have deep technical knowledge with hands-on experience in IAM (Okta, SailPoint, etc.), OS (macOS, Windows, Linux, etc.) </li> <li>Have experience in EndPoint Management (Workspace One, Jamf, InTune, VDI, etc.), Vulnerability Management (Qualys, Tenable, etc.),</li> <li>Have experience in Unified Communications (Zoom, Google Workspace, etc.), Service Management (ServiceNow, Jira, etc.), and IaaS (AWS, GCP, etc.)</li> </ul>Salary Range or On Target Earnings:Minimum:$171,800.00Maximum:$375,900.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locations.Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment​ We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.#LI-Remote

1,228 Jobs in Wichita, KS, USA