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<h3>See yourself at Twilio</h3> Join us as our next Principal Solutions Engineer on Twilio’s Strategic Communications team! <h3>Who we are &amp; why we’re hiring</h3> Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. <h3>About the job</h3> This position is needed to enable our customers to build the future of communications. The Principal Solutions Engineer is a critical part of the sales team focused on our segment. Twilio’s Principal Solutions Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Principal Solutions Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. As a Principal Solutions Engineer you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product. <h3>Responsibilities</h3> In this role, you’ll: <ul> <li>Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.</li> <li>Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.</li> <li>Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.</li> <li>Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders</li> <li>Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.</li> <li>Take the initiative to identify and solve problems - both for the customer and within the organization as we grow</li> <li>Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations</li> <li>Mentor less experienced Solutions Engineers</li> </ul> <h3>Qualifications </h3> Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting</li> <li>Excellent communicator and presenter able to gain audience confidence</li> <li>An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.</li> <li>Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution</li> <li>Previous software development experience or working knowledge in one or more of the following areas:</li> <ul> <li>Backend (Java, C#, Node.js, Python, PHP)</li> <li>Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)</li> <li>Experience building with REST APIs</li> </ul> <li>Previous experience in Telecom, SIP, Contact Center, or Security .</li> <li>Experience with sales methodologies</li> <li>Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience</li> </ul> Desired: <ul> <li>Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.</li> <li>Experience working with Enterprise customers in Retail, eComms, Travel/Hospitality, Automotive, Shipping/Logistics, Media/Entertainment and/or Marketing/Advertising industries</li> </ul> <h3>Location</h3> This role will be remote and based in the U.S. <h3>Travel</h3> We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. <h3>What We Offer</h3> There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. <h3>Twilio thinks big. Do you?</h3> We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. *Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado: $133,520 - $166,900</li> <li>Based in Washington D.C.: $140,880 - $176,100</li> <li>Based in New York, Washington State, or the San Francisco Bay area, California: $148,320 - $185,400.</li> <li>This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> <li>This role is eligible to earn commissions. </li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Applications for this role are intended to be accepted until October 11th, 2024 but may change based on business needs. Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodation@twilio.com</a>.

Twilio

Principal Solutions Engineer

The Team You Will Join As a key contributor to the Global Brand and Marketing team, the Global Event Operations team drives business success through the flawless execution of the highest-profile corporate meetings and events. The Opportunity The Event Technologist is responsible for working with the planning team to shape the attendee experience by crafting dynamic websites and mobile apps within the Cvent platform. This is an exciting opportunity to work with cutting-edge tools and platforms to shape the future of events. You will contribute to the success of high-profile global events that drive business objectives and collaborate with passionate and dedicated professional who share a commitment to excellence. Success in this role requires proven experience working with Cvent or other meetings management technology platform coupled with exceptional project management skills. The Event Technologist is responsible for creating immersive experiences by developing cutting-edge event websites and mobile apps that captivate attendees and drive engagement. You’ll collaborate with all lines of businesses in an environment where every contribution is respected, and every perspective is heard. How You’ll Help Us Build a Confident Future (Key Responsibilities) · Lead the technical planning and execution of event websites and mobile apps within the Cvent platform. · Create, design, and develop engaging attendee modules tailored to event objectives. · Oversee attendee data, ensuring accuracy and completeness. · Manage the coordination with event teams and stakeholders to ensure seamless on-site event execution. · Develop and generate insightful reports and analytics to measure event performance and identify areas for improvement. · Coordinate and collaborate with cross-functional teams to optimize event technology solutions. What You Need to Succeed (Required Qualifications) <ul> <li> Three+ years of experience in Meetings Management software </li> <li>Knowledge of meeting &amp; incentive industries and supporting technologies.</li> <li>Demonstrated expertise in building registration sites and mobile apps using Cvent.</li> <li>Proficiency in Microsoft Office (Word, Excel, PowerPoint, ACCESS)</li> <li>Exceptional communication and interpersonal skills, thriving in a collaborative environment.</li> <li>Strong understanding of attendee data management principles and best practices</li> <li>Produce results in a fast paced, high pressure, deadline–driven environment.</li> <li>Ability to think strategically, understand business needs and apply creative problem-solving skills.</li> <li>Ability to travel (25% on average) and non-traditional hours.</li> </ul> What Can Give You an Edge (Additional Skills) <ul type="disc"> <li>Knowledge of analytics</li> <li>Strong ability to maintain a high level of accuracy and attention to detail</li> <li>Display decisive and successful problem-solving skills</li> <li>Achieve results through teamwork and collaboration</li> <li>Effectively manage multiple projects simultaneously</li> <li>High degree of diplomacy</li> <li>Foreign language skills a plus (Spanish, Portuguese, Japanese, Korean, Chinese)</li> </ul>

MetLife

Event Technologist

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $31 billion in affordable and responsible credit to our 5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B. We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts. Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans. We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives. About the Role: This is a fully remote position. Our QA Automation team has end-to-end ownership to build a quality product. Through automation and functional testing, they validate a variety of products to offer our customers a seamless banking experience. As a Senior QA Automation Engineer, you will work directly with our product teams and will participate in application specification reviews and architectural design sessions by providing input from a quality standpoint. You will also identify testing strategies for various features and functionalities. Within your first year, you will develop an understanding of how to deliver high performing software at pace of development. You will work in an environment that promotes ownership at all levels including configuring and monitoring apps in production. Our Core Technologies Include: Java, Selenium Webdriver, TestNG, Maven, Git, Jenkins, ArgoCD, SQL, REST Assured, SumoLogic, Docker, Kubernetes, Gatling, Linux What You’ll Do: <ul> <li>Execute functional/performance tests by spinning up disposable environments on demand to deploy microservices with different versions and configurations, and customize database content</li> <li>Develop test automation at the pace of feature development utilizing our functional and performance test frameworks</li> <li>Customize, configure, patch services, and deploy infrastructure and code changes all the way through to production</li> <li>Analyze log files and troubleshoot production issues by automating and reproducing them in a non-production environment</li> <li>Plan, create, and implement strategies/solutions for feature validations and test automation</li> </ul> What We Look For: <ul> <li>Ability to develop test automation in Java using Selenium to utilize Integrated Development environments (IDE) such as IntelliJ or Eclipse</li> <li>Experience in deploying services in various environments such as Kubernetes, using deployment tools like ArgoCD and Jenkins</li> <li>Capability to improve efficiency of existing test infrastructure using Docker, Selenium and headless browser executions</li> <li>Familiarity with log aggregators such as SumoLogic, Kibana, or Splunk, and app monitoring tools such as Honeycomb, or Grafana</li> <li>Experience writing SQL queries and working in a cloud-based environment (AWS) </li> <li>Passion for automating tests and delivering high quality features in a fast paced environment</li> <li>Comfortable working in Agile methodology</li> </ul> What We Offer You: <ul> <li>Competitive salary and stock option plan</li> <li>100% paid coverage of medical, dental and vision insurance </li> <li>Flexible PTO</li> <li>401(k) retirement plan and company match program</li> <li> Annual stipend for external professional growth, learning, and development </li> <li>Paid parental leave</li> <li>Health &amp; wellness initiatives</li> </ul> #BI-Remote #LI-RemoteWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Upgrade

Senior QA Automation Engineer

<h2>About the team</h2>Zillow is building an extraordinary creative organization that drives the vision and development of compelling Brand, B2C and B2B communications for all customer touchpoints in the U.S. As a brand, Zillow brought clarity to the real estate market 10+ years ago by allowing buyers and sellers to see the value of every home—and we are about to reinvent the industry again. This team will be responsible for understanding the business and delivering fabulous experiences to our customers. If you have a passion to make phenomenal work for a beloved brand that moves people, we’d love to talk with you.<h2>About the role</h2>The Motion Designer is responsible for day-to-day video animation of high-impact content, including social media, product demos, YouTube videos, live action, and motion toolkit templates, with occasional video editing work. This role will complete complex projects from start to finish while excelling at visual storytelling. You'll need to juggle deadlines, stay organized, have a keen eye for detail, and switch between different creative tasks. Zillow is a collaborative place, so you’ll need excellent communication skills, a real desire to work with others, and the ability to take creative feedback in stride. Whether working on your own or with Video Editors, Producers, and a large team of Creatives, self-guidedness, motivation and resourcefulness will be critical. Ideal candidates for the role will have experience with fast-paced assignments at agencies and/or in-house brands, and be familiar with remote post-production workflows. Core Responsibilities:<ul> <li>Concept and implement high-quality 2D animations across a range of video types, including product demos, live action, educational content, and social media.</li> <li>Partner with Creatives and Producers to help establish Studio Z’s motion design vision and processes, and adhere to brand identity guidelines.</li> <li>Collaborate with Creatives, Designers, Producers and Project Managers on all projects to elevate and expand video content quality.</li> <li>Enhance all projects, incorporating photo, video, animation, sound design &amp; music.</li> <li>Continuously expand technical knowledge on edit and motion techniques, and stay current on the latest design trends, motion styles, tools, and technology.</li> <li>Willingness to learn, grow, and teach others around you.</li> <li>Collaborate with Executive Producer and Project Managers to realistically establish post-production schedules.</li> <li>Grow awareness of Zillow and its lines of business through memorable and compelling content.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $88,200.00 - $140,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>5+ years working experience as a Motion Designer with some background in video editing.</li> <li>Understanding of design principles, with a desire to elevate all content created.</li> <li>An appetite for social and digital content and how we make Zillow show up as an industry leader.</li> <li>Ability to communicate ideas effectively. </li> <li>Adept at prioritizing work and balancing multiple projects at once.</li> <li>Understanding of design principles, with a desire to elevate all content.</li> <li>Strong attention to detail and experience working under tight deadlines.</li> <li>Self-motivated and positive, collaborative. Enjoys production and accountable for their work and the larger team.</li> <li>Proficient in Adobe Creative Suite and Figma workflows in a remote post-production environment.</li> <li>Bonus: Knowledge around mogrts, After Effects scripts, plugins, AI tools, illustration animation, and 3D. </li> <li>Building out motion toolkits and templates for other animators, video editors, and teams. </li> <li>Value feedback as a critical means for personal and professional growth.</li> <li>Have an online portfolio that shows off a range of design styles, diversity of project types and your outstanding animation, storytelling, and design skills.</li> <li>Real estate knowledge and a love to tell stories of home a plus.</li> <li>Looking to join a collaborative team that demands excellence, celebrates ideas over egos and likes each other as much as they enjoy their job.</li> </ul>If this sounds like you, please submit an application with a resume, cover letter, and 5-10 links of previously published video work that you animated. Please specify the work you designed and/or animated. <h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Motion Designer

<h2>About the team</h2>Follow Up Boss is a best-in-class CRM focused on helping real estate teams build more successful businesses by getting organized, engaging their leads, and creating accountability to drive results. Do you want to join a passionate team that works hard to deliver real results for its customers? Customer Success is central to our business as this role helps our customers set up and implement strategies to drive more business for them and their teams.<h2>About the role</h2>The daily responsibilities in this role include, but are not limited to:<ul> <li>Your #1 priority will be to help our customers be successful with our product (&amp; ultimately their business), and help them get optimally set up and activated within their first 90 days of being a customer.</li> <li>You’ll become a keen, hardworking authority in all things related to real estate lead generation, lead conversion, sales optimization and customer service.</li> <li>You’ll call, text and email new customers proactively to make sure they are on the road to success.</li> <li>You’ll help our customers implement strategies and tools that lead to business results. It’s one part identifying clear and actionable goals and another part achieving them. Rinse and repeat.</li> <li>You’ll host kickoff calls, training sessions and ongoing strategy sessions via Zoom to make sure customers are getting the most they can out of the system - we call these strategy sessions because we focus on uncovering the biggest opportunities for our customers vs. product click throughs.</li> <li>You’ll own the relationship with key accounts, conducting regular check-ins, and crafting and cultivating rapport as their trusted advisor.</li> <li>You’ll look for opportunities to build raving fans by connecting them with the best tools, education and community resources we have. When our customers share the value they are getting with others, everybody wins!</li> <li>You’ll supervise accounts to ensure that our customers are thrilled, and looking out for (and addressing) warning signs of churn.</li> <li>You’ll advocate customers’ requests and needs across the entire company.</li> <li>You’ll educate customers about newly released features and functionality and how these tools can build new value (ahem, money or time) for them.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington the standard base pay range for this role is $27.80 - $44.40 Hourly. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2>This role is for you if:<ul> <li>Willing to learn and adapt all of the time.</li> <li>A people person who is able to build rapport instantly.</li> <li>A problem solver who knows how to take a consultative approach to find the best solution.</li> <li>Tech-savvy and efficient with SaaS applications. You’re not afraid to talk shop when it comes to integrating tech stacks.</li> <li>A self-starter who can take initiative on new projects and ideas and run with them.</li> <li>Patient, insightful and having a good sense of humor. You see challenges not as obstacles but as opportunities.</li> </ul>Our ideal candidate has these top qualities and qualifications:<ul> <li>3-5 years experience in a customer-facing success role working with enterprise-level accounts at a SAAS company.</li> <li>Real estate experience is not required but is helpful.</li> <li>Internal drive and hustle; we adapt quickly and help a lot of people. We are always thinking about how we can do more with less vs. the other way around.</li> <li>Superb written and verbal skills are crucial (with a professional yet fun demeanor).</li> <li>Based in the USA, with a home office with fast internet that is free from distraction.</li> <li>A growth mindset and hunger to always do your best work.</li> <li>Remote work experience is considered an asset.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at <a href="mailto:RecruitingAccessibility@zillowgroup.com" target="_blank">RecruitingAccessibility@zillowgroup.com</a>.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Customer Success Manager, Follow Up Boss

Brand Development Manager - MN, ND, WIFully RemoteInnovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we’re here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We’re a team of barrier-breakers, disrupters, and problem solvers. We’re committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere. This role is for our Minnesota, North Dakota, and western Wisconsin territory.Job Summary:Specialized Bicycles is seeking a dynamic and strategic Brand Development Manager to oversee and enhance our market presence within a designated territory. This pivotal role involves maximizing sell-in, sell-through, and market share across all sales channels. Implement and execute sales strategies that align with Specialized Bicycles' overall business objectives and growth plans. The Brand Development Manager will be responsible for managing the Specialized ecosystem, developing the existing retailer network, and identifying expansion opportunities to grow total market share. The ideal candidate will possess a deep understanding of the retail landscape, demonstrate strong leadership skills, and have a passion for driving business growth and building lasting relationships with retailers.Key Responsibilities:Independent Bicycle Retail (IBR):<ul> <li>Build and maintain strong, positive relationships with independent bicycle retailers to foster loyalty and collaboration. Establish a visit plan to support existing partnerships through consistent, impactful visits, frequently engaging with best-in-class partners.</li> <li>Ensure the full breadth of the product line is represented and secure floor space for maximum brand representation.</li> <li>Ensure new product introductions (NPI) are represented at launch and available in all premium partners.</li> <li>Actively develop and expand the existing retail network, identifying new opportunities for growth and enhancing market presence.</li> <li>Identify and establish new channels and partners for products like Globe and Turbo.</li> <li>Ensure IBR partners are fully immersed in brand knowledge through various education initiatives.</li> </ul>Specialized Retail:<ul> <li>Work with the store managers, market managers and Retail Merchandising team to make sure the right product is represented in the assortment plan and the on hand inventory and order books are up to date to optimize sell through. </li> <li>Maximize onhand inventory by working with retail managers to ensure timely building, flooring, and selling of all models.</li> <li>Ensure full engagement in promotions across stores in a territory by ensuring adherence to sales guidelines and merchandising standards.</li> <li>Lead education initiatives to enhance brand knowledge across all teammates using our many education platforms and initiatives.</li> <li>Ensure adherence to sales guidelines and merchandising standards throughout the territory.</li> <li>Site blockers and opportunities and deliver feedback to Commercial and Specialized Retail Leadership</li> </ul>Specialized.com:<ul> <li>Create a seamless rider journey by integrating click-and-collect and promotion programs.</li> <li>Integrate Specialized.com into the overall channel strategy for a cohesive approach.</li> </ul>Other: <ul> <li>Represent Specialized Bicycles at industry events, trade shows, and other relevant activities to promote the brand and network with key stakeholders.</li> <li>Gather and report customer feedback to improve products, services, and overall customer experience.</li> <li>Utilize the Specialized University (SU) training platform to stay informed about the latest products, market trends, and sales techniques, ensuring a high level of product knowledge and expertise.</li> <li>Regularly analyze market conditions and competitor activities to inform strategic decisions and identify opportunities for increased market share.</li> <li>Report all retailer interactions and activities using Salesforce to ensure accurate and up-to-date records of engagements.</li> <li>Consistently meet or exceed sales goals for all retail channels within the designated territory.</li> <li>Develop and maintain a visit schedule that ensures consistent and frequent contact with retailers</li> <li>Must reside within assigned territory (MN, ND, WI) </li> <li>Valid driver’s license and clean driving record</li> </ul>At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location. For additional information on benefits and perks, please visit: <a href="https://benefits.specialized.com" target="_blank">https://benefits.specialized.com</a>Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world. We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized! See what we are up to on <a href="https://www.linkedin.com/company/specialized-bicycle-components/" target="_blank">LinkedIn</a>, <a href="https://www.instagram.com/iamspecialized/?hl=en" target="_blank">Instagram</a>, and most importantly, our #<a href="https://www.instagram.com/explore/tags/dogsofspecialized/?hl=en" target="_blank">DogsofSpecialized</a>.

Specialized Bicycle Components

Brand Development Manager - MN, ND, WI

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Solar Proposal Design Consultant will be responsible for reviewing and validating our clients' proposals and designs to verify accuracy. This role will require leveraging expertise in solar technology and market trends to provide strategic direction on project design and execution. This role will drive the success of our platform, contributing directly to our company's growth in the renewable energy sector.<h3>Essential Job Duties &amp; Responsibilities:</h3> <ul> <li>Reviews and validates solar project proposals, including system design, performance modeling, cost estimation, and technical documentation.</li> <li>Review proposals and designs to ensure they pass our validation process. Modify proposals as needed and communicate with contractors until the design validation process is complete.</li> </ul><h3>Required Skills, Knowledge &amp; Abilities:</h3> <ul> <li>Bachelors or equivalent work experience</li> <li>Proven experience in solar energy project design or proposal development </li> <li>Strong understanding of photovoltaic (PV) systems, energy storage solutions, and grid integration. </li> <li>Excellent analytical, problem-solving, and decision-making skills. </li> <li>Proficient in proposal software and tools </li> <li>Effective communication and negotiation skills, with the ability to engage with clients, team members, and stakeholders at all levels. </li> <li>Commitment to staying informed about technological advancements and sustainability practices in the renewable energy sector</li> </ul>Compensation: $18-23/hr. Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap LLC

Proposal Design Consultant

<h2>About the team</h2>Zillow Group is on a mission to get more people home. As the leading real estate technology company in the U.S., Zillow supports several steps in the journey people take to explore, find, and get home. As a company founded on a mission to create greater transparency and access for all, we recognize two critical opportunities for us in the U.S. One is the rapidly growing market of home buyers and renters from communities who have never been centered in the housing and renting industry. These communities represent an untapped market of people to serve and establish long-lasting relationships with. The second and highly related opportunity we recognize is the distinct set of disparities and challenges these same communities face in the home-finding and real estate market. Helping more people from historically marginalized and underserved communities get home is aligned with our mission, values, and strategic vision at Zillow Group. For these reasons, we are pleased to activate a new function within our Engagement &amp; Belonging (E&amp;B) Team: E&amp;B Principal for Partner Success. This role will collaborate closely with our Partner Success function (the team who identifies, manages, supports, and equips our agent partners to provide best-in-class experiences for home buyers and renters). This role will also partner closely with the E&amp;B Principal for Product Success and the E&amp;B Sr. Director on the design and launch of Zillow’s Inclusive Design Office.<h2>About the role</h2>As the E&amp;B Principal - Partner Success, you will work at the cross-section of Zillow Group’s Partner Success business, professional development, and DEIB. In this role, you will have the opportunity to assess socio-political, cultural, and market changes– in alignment with Zillow’s mission and strategic priorities– to identify areas of opportunity and growth for our Partner Success Team with respect to new and expanding customer groups. As strategies and goals are set, you will drive the design, delivery, and maintenance of programs aimed at educating and empowering our team and agent partners towards that strategic growth.<h2>Responsibilities Include: </h2><ul> <li>Help decision-makers and partners across Zillow Group understand the distinct advantages of designing for and serving customers who have been historically excluded or marginalized from the housing and rental industry</li> <li>Assess, evaluate, identify gaps, coach, and develop metrics in partnership with Finance, Strategic Planning &amp; Operations, Business Teams, and People Analytics to measure Partner Success with the lens of socio-cultural market changes and DEIB strategy</li> <li>In partnership with consumer marketing and branding teams, provide guidance on partner onboarding, training, development, and assessment</li> <li>Champion DEIB through strong relationships with senior leaders and partner success teams</li> <li>Use data, research and statistics in partnership with people analytics to develop business-specific frameworks with the intent to enhance DEIB capabilities across partner success teams to meet strategic priorities tied to the emerging majority customers</li> <li>Conduct recurring reviews of current policies in place for partner success ensuring DEIB strategy is applied</li> <li>Collaborate with internal teams to align third party partner engagement with DEIB goals and strategies to support an education/training model</li> <li>Collect feedback from third-party partners to continuously improve DEIB engagement and support services</li> <li>Stay informed about industry trends, regulations, and standard methodologies related to fair housing, discrimination laws, Realtor education, and social-cultural change</li> <li>Identify, analyze, and communicate DEI trends, standard methodologies, and strategic frameworks that will impact and support the business</li> <li>Provide data, research, and insights to develop industry-leading practices, frameworks and third-party partner support solutions for Zillow’s Supplier Diversity Program</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $127,100.00 - $203,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Experienced in urban planning and/or real estate industry with time spent focused on and serving home buyers and renters historically marginalized in the industry</li> <li>Comfortable engaging with teams, strategic and operational leaders and suppliers to influence decisions based on data and user research</li> <li>Comfortable presenting and facilitating trainings, workshops, and focus groups</li> <li>Able to explain and show strength in accessibility and inclusion issues and eager to transfer your expertise appropriately</li> <li>A trusted advisor who operates with complete independence and often focuses on areas where the strategy has not yet been defined</li> <li>You have strong discernment and strive to understand how our business works and grasp complexities and connections among problems or issues, able to prioritize initiatives that will have the greatest impact on success.</li> <li>A connector who thoughtfully considers how events, challenges, new information, and decisions may impact or connect to others</li> <li>A leader with vision who identifies and tests new mechanisms, and tools. You drive broad adoption and also client-team execution</li> <li>Someone who practices discretion and maintains confidentiality while exercising good judgment, tact, and poise in handling highly sensitive and confidential information and tense or complicated situations</li> </ul><h2>Key Skills:</h2><ul> <li>Critical thinking: Ability to develop and adjust DEI strategy to address the changing needs of the business. Able to lead with a clear, compelling vision.</li> <li>Consulting/Influencing: Practices constructive inquiry and ability to influence leaders without rules.</li> <li>Communication skills: Able to communicate what we are doing and why we are doing it visually and verbally and to guide conversations and credibly present ideas and recommendations at all levels within the organization.</li> <li>Analytical skills: Able to distill data down to key insights that enable great decision-making.</li> <li>Project Management: Strong project management and organizational skills required to thrive in a fast-paced environment.</li> <li>Business sense: Strives to understand how our business works, and grasps complexities and connections among problems or issues, able to prioritize initiatives that will have the greatest impact on success.</li> <li>Discretion &amp; Confidentiality: Ability to exercise discretion, judgment, tact, and poise in handling highly sensitive and confidential information.</li> <li>Process management/using technology: Ability to create and refine processes as necessary. Evaluates and recommends new tools and technology as needs evolve.</li> <li>Connector: Thoughtfully considers how events, challenges, new information and decisions may impact or connect to others.</li> <li>Empathy: Ability to listen and help others feel heard, understanding multiple points of views and being a vehicle for helping others understand and learn other views</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Principal Program Manager, Partner Engagement and Inclusion

Ready to be a Titan?We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We share happy and sad moments with our customers, we laugh and cry with them, and we build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and fun people. If you are passionate about helping real hard working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong.As a Solutions Architect, you bring years of experience implementing and solutioning ServiceTitan for strategic clients. You are able to speak confidently as a Subject Matter Expert (SME) to customers and ServiceTitan employees alike about all the features and functionality in the product. You are able to immediately garner the trust of all customers and internal stakeholders with your knowledge, communication skills, presence, and polished consultative skills. You are experienced, and familiar with, the goals of the Sales, Onboarding, and Success organizations. You are able to develop complex and creative cross-functional solutions across the organization and securing cross-functional buy-in for strategic initiatives and projects. You understand best practices and are eager to document and disseminate your expertise to customers and team members alike. What You'll Do:<ul> <li>Serve as the go-to-person for solving the most challenging problems involving ServiceTitan and our customers</li> <li>Serve in a consultative role for clients implementing new systems and solutions, during the migration to ServiceTitan</li> <li>Own the technical components of the implementation process, including but not limited to configuration, debugging, documentation, testing, and go-live support</li> <li>Develop polished and professional enablement documentation for the team</li> <li>De-escalate highly contentious and high conflict situations</li> <li>Ability to coach and develop on-boarding and professional service teams</li> <li>Present effectively to large groups in internal trainings, workshops, and conferences</li> <li>Support the Enterprise Onboarding team by training and developing Project Managers to become future Subject Matter Experts themselves</li> <li>Provide consulting, development, data, and integration support across the team</li> <li>Author and implement innovative solutions to automate or streamline processes in Onboarding as well as cross-functionally with other departments, such as Success, Sales, and Product</li> <li>Act as a representative of Onboarding by working on cross-functional teams and initiatives</li> <li>Transfer knowledge across the organization, including to Sales, Marketing, Product, Training, Success, and ENT</li> <li>Ability to be respected as a leader without formal authority</li> <li>Immediately garner the trust of all customers and internal stakeholders with your knowledge, communication skills, presence, and polished consultative skills</li> <li>Stay up to date on all new, and in development, ServiceTitan functionality, and be prepared to speak to how to use it creatively to develop solutions</li> <li>Execute complex project tasks requiring specific technical expertise, e.g., data and accounting clean-up, reconciliation of ServiceTitan data to legacy software, design reporting solutions for consumption by new or nonintegrated vendors </li> <li>Serve as the onboarder for Strategic Accounts as needed</li> <li>Travel onsite up to 35% to provide on-going coaching, consulting, and training sessions for customers on product and industry best practices</li> <li>Assist with developing Statement of Work documents and other scope related documentation in the Sales process</li> <li>Ability to persuade prospective and current customers of the value ServiceTitan as solution, as well as persuade customers to change business processes</li> </ul>What You'll Need:<ul> <li>3+ years of client facing experience with ServiceTitan</li> <li>5+ years of relevant work experience</li> <li>Strong interpersonal communication skills and extensive experience with conflict resolution</li> <li>Excellent verbal and written communication skills - able to explain complex technical concepts and solutions to a wide variety of individuals with varying technical skills</li> <li>Superb team player always looking to help and enable others in the organization</li> <li>Ability to answer the overwhelming majority of customer questions related to ServiceTitan as a product and the onboarding process without reference</li> <li>Work independently and strategically to identify the best opportunities to improve the organization with your expertise</li> <li>Direct experience working in the trades or similar knowledge</li> <li>Ability to answer any technical questions about client instance and an ability to quickly solution and share best practices without need for significant reference information</li> <li>Formulate concise questions, that quickly allow you to gather critical information and provide solutions far more quickly than other implementation team members</li> <li>Development skills sufficient to configure and speak to all out-of-the-box and customer developed ServiceTitan integrations</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $86,000 USD - $124,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Corporate Solutions Architect, New Trades

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts. The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. We’re looking for a Senior User Experience Researcher (UXR) to join our team at Ro. In this role, you’ll drive insights that directly shape the design and experience of our products, ensuring that patient needs are at the core of everything we build. Embedded in the design cycle, you’ll partner closely with our designers to ensure user research guides our solutions from concept to execution.You’ll have the opportunity to influence the entire product strategy—translating patient pain points into actionable insights that improve both user experience and business outcomes. This is a pivotal role, leading the way in how we embed user experience research into design and drive meaningful impact across the product life cycle.<h3>What You'll Do:</h3> <ul> <li> Drive Strategic Product Insights - Develop a deep understanding of our patients, identifying their needs, pain points, and opportunities that help shape our opportunities and solutions throughout the design process</li> <li> Collaborate Closely with Product Design - Partner closely with designers to provide actionable insights, inform the development of new products and features, validate concepts, and conduct usability testing</li> <li> Represent the Patient in Design Decisions - As part of the broader Insights function, you will be the voice of our patients in every design discussion, ensuring that their needs and perspectives are represented in both large-scale product strategies and day-to-day design decisions</li> <li> Establish and Scale Research Within Our Design Organization - As the first UXR hire dedicated to product design, you will be responsible for establishing and scaling impactful research within our design organization. You’ll establish best practices, ensure research is embedded in the design process, and help foster a culture that balances thoughtful work with speed to impact on the business. </li> <li> Orient Towards Action - Deliver research that not only uncovers insights, but drives action. Your work will power the team to move quickly towards building better experiences for patients. And you will work closely with your stakeholders to make sure insights from patients are adopted, and that decisions are aligned to both patient and business needs. </li> </ul><h3>What You'll Bring to the Team:</h3> <ul> <li>7+ years of experience in UX research, with at least 5+ years working in digital product environments, preferably in Digital Health or DTC.</li> <li>Proven expertise in qualitative research methods, including moderating interviews and focus groups, with additional comfort in quantitative research and survey analysis.</li> <li>Experience collaborating with PMs and designers to integrate research insights into product development, iterating on designs and prototypes.</li> <li>Strong storytelling and communication skills, with the ability to clearly articulate research findings and recommendations to diverse stakeholders.</li> <li>Ability to manage multiple research projects simultaneously, with a focus on prioritization and strategic alignment with business goals.</li> <li>Experience working autonomously and as part of cross-functional teams.</li> <li>Self-starter mentality with strong problem-solving skills, attention to detail, and the ability to adapt in a fast-moving, dynamic environment.</li> <li>Experience with Figma or similar design tools to ensure seamless collaboration with design teams</li> </ul><h3>Preferred Qualifications:</h3> <ul> <li>Experience in consumer product research, applied research, or product development.</li> <li>A degree in a human behavior-related field (e.g., Human-Computer Interaction, Psychology, Sociology, Communication, Information Science), though experience may be substituted for education.</li> <li>Expertise with core research methodologies, and experience creating strategic narratives from research findings.</li> </ul><h3>We've Got You Covered:</h3> <ul> <li>Full medical, dental, and vision insurance + OneMedical membership</li> <li>Healthcare and Dependent Care FSA</li> <li>401(k) with company match</li> <li>Flexible PTO</li> <li>Wellbeing + Learning &amp; Growth reimbursements</li> <li>Paid parental leave + Fertility benefits</li> <li>Pet insurance</li> <li>Student loan refinancing</li> <li>Virtual resources for mindfulness, counseling, fitness, and physical therapy</li> </ul>The target base salary for this position ranges from $134,700 to $166,500, in addition to a competitive benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary. Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. See our California Privacy Policy <a href="https://ro.co/job-applicant-privacy-policy/" target="_blank">here</a>.

539 Jobs in Wichita, KS, USA