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<h2>Who we are</h2> Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search. Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor" target="_blank">@kentikinc</a>. <h3>What we do</h3> Kentik has a rapidly growing engineering team and is looking for an Engineering Operations Director to help architect and drive organizational strategies that will serve as a foundation for our growth. In the role, you will report directly to the VP of Engineering and facilitate efforts between engineering managers and teams, as well as interface with other departments within the company on cross-functional projects. <h3>What you'll do</h3> You will be responsible for Engineering’s rhythm of the business, goals &amp; key results, and getting things done. Additionally, you will be responsible for the full Engineering budget and collaborate with Finance and People Partners on organizational planning. You will build connections across the company and serve as a bidirectional advocate for engineering and other business needs. <ul> <li>Be the lieutenant to the VP of Engineering, advising and able to be a stand-in during meetings and speak on behalf of engineering</li> <li>Keep the VP of Engineering apprised of the state of operations within the engineering department</li> <li>Work to solve problems, mediate disputes, and deal with issues before they are escalated to executive management</li> <li>Facilitate creation of Engineering staff goals and key performance indicators</li> <li>Manage and drive engineering leadership activities such as stand-ups, staff meetings, all hands and quarterly business review preparation</li> <li>Own the budget and work with finance to ensure meeting fiscal responsibilities</li> <li>Managing headcount and resource distribution with the TA team</li> <li>Work closely with the People team to coordinate performance management for the full Engineering organization</li> <li>Collaborate with other operations leaders and executives to drive projects and initiatives</li> <li>Implement and maintain systems and processes that streamline internal engineering operations</li> </ul> <h3>What you'll bring</h3> Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! <ul> <li>3+ years of engineering organizational/leadership experience focused on strategic organizational initiatives, ideally at a SaaS B2B company</li> <li>7+ years of engineering experience</li> <li>Exceptional leadership and management skills, with the ability to develop and communicate a vision that inspires and motivates staff</li> <li>Experience with organizational change management and transformation</li> <li>Experience in an Agile and Waterfall development environment</li> <li>Effective influencing and negotiation skills in an environment in which resources may not be under your direct control</li> <li>Strong analytical, strategic conceptual thinking, strategic planning, and execution skills</li> <li>Data visualization creation experience</li> </ul> Nice to haves: <ul> <li>Experience with engineering practices at mid-to-late stage startups</li> <li>Operational Excellence or Center of Excellence team leadership experience </li> </ul> <h3>Our tech stack</h3> <ul> <li>Our core data engine and platform are primarily written in Go</li> <li>We use Node.js + Express for application serving, and React as our primary UI framework</li> <li>We also use some JS and Python for tooling/scripting</li> <li>In addition to our own database, we use Postgres, Kafka, Mysql, and Redis</li> <li>Internal and public APIs expose both rest/json and gRPC endpoints</li> <li>Haproxy, Envoy for API traffic routing and balancing</li> <li>Github for source control, PRs, issues</li> <li>Jenkins for automated builds</li> </ul> <h3>What we offer</h3> Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The compensation range for this position is: $155,000 - $250,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. <h2>Come work with us</h2> The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Kentik

Director of Engineering Operations

Affirm

Client Success Lead - Travel & Ticket Marketplaces

Zendesk

Customer Success Manager

Marketing Program Manager

Who we are Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Billing Sales is a team of deep functional and technical specialists who both lead and advise on deals for one of the most strategically important products in Stripe’s portfolio. Billing Sales is tasked with attacking a $100B market opportunity for automating the entire order to cash process. What you’ll do As an Account Executive, Billing (Enterprise) at Stripe, you will use your sales and product expertise to drive revenue growth by building relationships with prospective users and turning them into happy Stripe customers. You will collaborate with the marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with prospective customers – and building and executing against our go to market strategy. Responsibilities <ul> <li>Own a named account list and develop account plans for winning and expanding business with enterprise companies </li> <li>Develop outbound strategies to create and nurture opportunities </li> <li>Own the full sales cycle from prospecting to close, to go live for companies within the named account list </li> <li>Develop relationships with executive stakeholders at new and existing users </li> <li>Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and develop financial analyses </li> <li>Lead and contribute to team projects to develop and refine our sales process </li> <li>Engage with cross functional teams (Partners, Post Sales, Product, Marketing and Engineering) to help drive and iterate Stripe’s GTM strategy for Billing </li> </ul> Who you are You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with upper middle market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping businesses quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. If you’re motivated, smart, persistent, and a great teammate, we want to hear from you! We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements <ul> <li>8+ years of sales experience at a technology company and a track record of top performance </li> <li>Owning a direct sales quota, with direct sales experience closing new business and/or expansion of existing users </li> <li>A proven ability to build strong collaborative working relationships with business partners </li> <li>The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. </li> <li>A proven ability to be a self-starter capable of driving business results without significant supervision. </li> <li>An enthusiastic “roll up your sleeves” mentality. </li> <li>Excellent verbal and written communication skills </li> <li>Strong presentation skills, particularly for in-person meetings with multiple stakeholders </li> <li>Proven ability to lead complex negotiations involving bespoke commercial agreements </li> <li>Ability to understand complex technical requirements and craft solutions across multiple stakeholders </li> </ul> Preferred qualifications <ul> <li>3+ years of experience in selling billing, payments, invoicing or ERP solutions </li> <li>Proven ability to sell complex API first solutions </li> </ul> You should include these in your application: <ul><li>Your resume and/or LinkedIn profile </li></ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $268,800 - $484,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Seattle Remote locations Remote in United States Team Sales Job type Full time <a href="#">Apply for this role </a>

Stripe

Account Executive, Billing (Enterprise)

<h2>Job Description</h2> Who we are looking for Zendesk is looking for a strategic brand marketing manager who has passion for storytelling and developing thoughtful campaigns that drive business results developing. As the Group Brand Manager, you are an expert in campaign management with a track record of translating market insights and business objectives into brand narratives, communication priorities, and measurable OKRs. As a leader, you embody a growth mindset, embrace ambitious goals, and have the ability to lead an organization through growth and change. You are experienced at engaging agencies to establish clear expectations and collaboration goals, ensuring alignment with brand standards. Your role will involve critical discussions with leaders, advocating for brand marketing and its impact on business performance. Consequently, you must have strong listening, negotiation, and communication skills. Your ability to influence others is evident, while maintaining openness to diverse perspectives As a thought leader, you'll help define the brand communication and campaigning strategy, then lead the development and execution of the plan to achieve OKR goals. You possess the capacity to think clearly and cogently about brand strategy challenges, with a demonstrated history of deploying tactics that drive long-term brand improvements. What you'll be doing <ul> <li>Analyze market trends, customer insights, and competitive landscape to inform campaign briefs and communication strategies.</li> <li>Develop and execute integrated marketing campaign strategies that align with Zendesk's overall OKR goals and objectives.</li> <li>Oversee full-funnel global marketing campaigns, from brief to concept to execution. Manage timelines, budgets, and cross-functional teams (internal and external) to ensure seamless creative development and delivery.</li> <li>Monitor and analyze brand performance metrics, providing regular reports to the executive team. </li> <li>Adjust strategies based on performance data and market feedback.</li> <li>Ensure campaign implementation follows brand guidelines and organizational values</li> <li>Identify marketing opportunities to inspire brand growth and differentiation.</li> <li>Stay up-to-date with industry trends, emerging technologies, and best practices in campaign strategy.</li> <li>Foster a culture of creativity and innovation within the brand and storytelling team.</li> </ul> <h3>What you bring to the role</h3> <ul> <li>10+ years of experience in campaign management or marketing, with at least 2 years in a leadership role.</li> <li>Proven track record of developing and executing successful campaign strategies from brief though execution and performance reporting. </li> <li>Experienced in agency/vendor management; managing budgets.</li> <li>Possess an ethos of “getting things done.” Decisive, agile, and iterative; easily able to shift gears between thinking and doing with a proven track record to thrive under ambiguity</li> <li>Strong interpersonal skills to work closely with creative, channel, and communication teams, cross-functional partners and company leadership</li> <li>Team-player attitude—your enthusiasm will get others to participate in our programs and be our advocates within their teams</li> <li>Strategic problem solver that can see beyond the day-to-day work to help reach company OKRs, marketing and sales goals, build a stronger brand, and improve connection with our customers. </li> </ul> Basic Qualifications: <ul> <li>8+ years of experience in campaign management or marketing, with at least 2 years in a leadership role.</li> <li>Bachelor's degree in Marketing, Business Administration, or a related field; MBA preferred.</li> <li>Strong analytical skills with the ability to translate data into actionable insights.</li> <li>Exceptional project management, prioritization, and attention to detail—you’ll be managing multiple timelines with different stakeholders</li> <li>Excellent communication and presentation skills.</li> <li>Ability to think strategically and creatively.</li> <li>Proficiency in marketing tools and software, including market research and analytics platforms.</li> </ul> #LI-SM12 Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. The US annualized base salary range for this position is $123,000.00-$185,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Group Brand Manager

Manager, Enterprise Account Executive

Maher & Maher

Program Director, Equity Initiative

Ready to Be a Titan?ServiceTitan is seeking an experienced, dynamic, and hands-on Senior Manager, Billing Systems to join our Business Technology team. As part of one of the fastest-growing tech startups in Southern California, this individual will play a pivotal role in designing, delivering, and supporting high-quality IT solutions for our billing systems. This role demands a strategic thinker with strong technical expertise in Salesforce Billing and a proven track record of leading team to deliver robust solutions in a collaborative, agile environment.What You'll Do:Strategic Leadership &amp; Team Management<ul> <li>Lead and mentor a team of Salesforce Billing developers and administrators to deliver high-quality solutions.</li> <li>Drive the development and maintenance of scalable SaaS billing solutions leveraging Salesforce Billing, Salesforce CRM, Workday ERP, and Product Provisioning systems.</li> <li>Foster a culture of continuous learning, innovation, and collaboration within the team.</li> </ul>Solution Design &amp; Delivery<ul> <li>Collaborate with cross-functional teams to gather and analyze business requirements, designing effective solutions to enhance billing processes and systems.</li> <li>Own the project lifecycle—from requirements gathering and solution design to development, testing, and deployment—using Scrum and agile methodologies.</li> <li>Develop and implement robust monitoring systems to ensure billing accuracy and reliability across the organization.</li> </ul>Operational Excellence<ul> <li>Ensure accurate and up-to-date Salesforce billing data, enabling efficient and reliable billing operations.</li> <li>Partner with finance, business operations, and analytics teams to optimize billing workflows and align with period close processes.</li> <li>Monitor and troubleshoot billing processes, ensuring issues are identified and resolved promptly.</li> </ul>Documentation &amp; Training<ul> <li>Develop and maintain comprehensive technical documentation, including design specifications, technical requirements, and user manuals.</li> <li>Provide training and support to end-users, empowering teams to effectively use billing system functionalities.</li> </ul>Continuous Improvement<ul> <li>Stay current with Salesforce technologies, trends, and best practices, incorporating them into ServiceTitan’s billing strategies.</li> <li>Proactively identify opportunities for process improvement and recommend innovative solutions to meet evolving business needs.</li> </ul>What You'll Bring:Education &amp; Experience<ul> <li>Bachelor’s degree in Computer Science, Information Systems, or a related field.</li> <li>10+ years of experience on the Salesforce platform, with a deep expertise on Salesforce Billing functionality. </li> <li>Proven expertise in SaaS usage-based billing concepts, including pricing, product catalogs, invoicing, payments, and revenue recognition.</li> </ul>Technical Skills<ul> <li>Advanced knowledge of Salesforce Billing configuration and customization, including standard/custom objects, workflows, and integrations. CPQ knowledge is a plus. </li> <li>Experience in managing end-to-end projects, from requirements gathering to production deployment, in an agile environment.</li> <li>Proficiency in Salesforce security, data privacy, and governance standards.</li> <li>Hands-on experience with Business Process Management tools (e.g., Jira).</li> </ul>Certifications (Preferred)<ul> <li>Salesforce Certified Billing Specialist.</li> <li>Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), or equivalent Scrum certifications.</li> </ul>Leadership &amp; Soft Skills<ul> <li>Experience in leading teams and driving cross-functional collaboration.</li> <li>Strong communication skills, with the ability to translate technical concepts into business language for diverse stakeholders.</li> <li>Demonstrated ability to adapt to changing project requirements and deliver high-quality solutions in a fast-paced environment.</li> </ul>Additional Expertise<ul> <li>Experience in integration architecture involving Contracts, Billing, Payments, Tax, Financials, and Product Usage.</li> <li>Familiarity with Workday ERP and related financial systems is a plus.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $154,000 USD - $220,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Senior Manager, Billing Systems

Amplemarket

Account Executive

531 Jobs in Wichita, KS, USA