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<h2>Who we are</h2> Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search. Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc" target="_blank">@kentikinc</a>. <h3>What we do</h3> Kentik is looking for a highly motivated Cloud Solutions Architect to support our growing team and help bring the Kentik solution to market. This role will report directly to the Field CTO. This is an excellent opportunity to join one of Kentik’s most important technical teams. This candidate will work with some of the best and brightest engineers in the industry, and develop your skills within one of the most innovative companies in the networking space. Architects at Kentik have the opportunity to help shape our product strategy and enable a broad set of use cases by working directly with our prospects and customers. If you have a proven track record in a fast-growth revenue-driven organization, this is a great opportunity and we want to talk to you. The ideal candidate not only has a strong technical background with a focus in cloud and networking, but also has a proven ability to engage with the industry and provide thought leadership. <h3>What you'll do</h3> <ul> <li>Be an ambassador of the Kentik brand through public speaking engagements, blogs, podcasts, and webinars</li> <li>Attend trade shows, conferences, customer meetings and industry meetups</li> <li>Provide thought leadership to the industry in alignment with Kentik’s strategy and roadmap</li> <li>Engage with customers to identify trends and themes, and provide valuable feedback to the product team</li> <li>Help the field technical teams raise their knowledge on cloud architectures and Kenitk’s product value proposition in these environments</li> <li>Assist channel team in recruiting new channel partners to help Kentik bring our product to market</li> <li>Work in partnership with business development and technical alliances team to provide technical validation of joint solutions</li> </ul> <h3>What you'll bring</h3> <h4>Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!</h4> <ul> <li>7+ years of relevant technical / commercial experience</li> <li>3+ years in a technical sales overlay role</li> <li>Strong verbal and written communication skills with ability to share previous content</li> <li>Ability to conduct technical conversations with prospects ranging from staff-level engineers and architects to senior executives</li> <li>Expertise in cloud infrastructure and multiple cloud providers, such as Amazon AWS, Microsoft Azure, and Google Cloud Platform</li> <li>Strong foundational level understanding of core networking technologies like routing, switching, and firewalling</li> <li>Willingness to travel globally as needed</li> </ul> Nice to haves <ul> <li>Direct experience with one or more network observability suites (e.g. Kentik, Arbor/Netscout, SolarWinds, ManageEngine, Splunk, Nagios, Dynatrace, Catchpoint, etc.)</li> <li>Existing social media following and recognition as a thought leader in public cloud</li> <li>Comprehensive knowledge and awareness of industry competition, solutions, technologies, and product offerings</li> <li>Experience working in a SaaS environment</li> <li>Experience working in a pre-IPO startup environment</li> </ul> <h3>What we offer</h3> Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The base salary range for this position is: $142,500 - $191,250, with an expected overall targeted earnings (OTE) range of: $190,000 - $255,000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual salary offered may be lower or higher than the stated range depending on various factors, including but not limited to: <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. <h2>Come work with us</h2> The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Kentik

Cloud Solutions Architect

Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one. Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles. As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains. We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world. Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands. About the Role: We are seeking a Director, Global Proposals &amp; USG Contracts who is passionate about providing great customer service and wants to join a high functioning in-house legal team at a growing public company. The primary responsibilities of the role include managing the proposals team, owning and executing the US Federal contract management process, providing operational support, building relationships with both internal and external stakeholders, and handling negotiations when necessary. The ideal candidate is a quick learner, self-motivated, and has an unwavering sense of accountability and integrity. This role will appeal to candidates who are curious, creative thinkers who embrace the humor in life. This is a great opportunity to work in a dynamic, collaborative environment and make an impact with your skills and your enthusiasm. This is a full-time, remote position based in the United States. Impact You’ll Own: <ul> <li>Subject matter expertise in USG contracting, specifically OTA, Space Act Agreements, FAR Part 12, FAR Part 35. Familiarity with FAR Part 15 and USG subcontracting.</li> <li>Oversight of global team dedicated to proposal management</li> <li>Responsibility for high-value RFPs</li> <li>Trusted partnership with Global Commercial Legal leadership team</li> </ul> What You Bring: <ul> <li>8+ years of total relevant work experience in Federal contracting and proposals management </li> <li>6+ years of leadership experience, of which 2+ years is supervisory experience.</li> <li>5+ years experience in Federal contracts management, including with FAR PART 12 and PART 35 contracts. </li> <li>Experience managing Federal contract processes from start to finish.</li> <li>Ability to navigate and review FAR clauses.</li> <li>Familiar and capable of managing: GSA schedule contracts, System for Award Management (SAM), eMod/eOffer, and CPARS.</li> <li>Expertise in cost analysis and price reasonableness standards.</li> <li>Experience preparing and managing RFP/RFI/RFQ responses and white papers.</li> <li>Experience reviewing and negotiating teaming agreements.</li> <li>Ability to pull together compliant Transmittal Letters.</li> <li>Experience analyzing significant or unique contract requirements to ensure compliance with corporate policies, with appropriate legal coordination.</li> <li>Ability to work under tight deadlines and to manage multiple demands, priorities, and projects simultaneously.</li> <li>Ability to work both independently and collaboratively with diverse individuals at all levels of an organization.</li> <li>Ability to balance risk tolerance and business objectives.</li> <li>Excellent organization skills and ability to be detail-oriented.</li> <li>Competency in MS Word, MS Excel, and Salesforce.</li> <li>Bachelor’s degree.</li> </ul> What Makes You Stand Out: <ul> <li>Experience in FAR PART 15 contracts</li> <li>Experience with Jira ticketing system</li> <li>Security clearance</li> <li>Paralegal certificate</li> <li>Experience with Launch Contracts</li> </ul> <h6>#LI-REMOTE</h6> EAR/ITAR Requirements: This position requires access to export-controlled information, and as such, employment (or hiring of a contractor) is contingent upon the candidate’s ability to access all applicable export-controlled information without additional export licensing being required by the Bureau of Industry and Security and/or the Directorate of Defense Trade Controls. Benefits While Working at Planet: These offerings are dependent on employment type and geographical location, based upon applicable law or company policy. <ul> <li>Comprehensive Medical, Dental, and Vision plans</li> <li>Health Savings Account (HSA) with a company contribution</li> <li>Generous Paid Time Off in addition to holidays and company-wide days off </li> <li>16 Weeks of Paid Parental Leave</li> <li>Remote-friendly work environment </li> <li>Wellness Program and Employee Assistance Program (EAP)</li> <li>Home Office Reimbursement</li> <li>Monthly Phone and Internet Reimbursement</li> <li>Tuition Reimbursement and access to LinkedIn Learning</li> <li>Equity</li> <li>Commuter Benefits (if local to an office)</li> <li>Volunteering Paid Time Off</li> </ul> Compensation: The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. New York City + California Salary Range $153,000—$191,300 USD San Francisco Salary Range $162,600—$203,200 USD US National Salary Range $142,800—$178,500 USD Why we care so much about Belonging. We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging, dreaming big as we approach our ongoing work with diversity, equity and inclusion. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from <a href="https://www.planet.com/pulse/making-space-for-everyone-how-planet-is-building-a-global-workforce/" target="_blank">around the world</a> who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. EEO statement: Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank"> Know Your Rights</a>. Accommodations: Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to <a href="#">accommodations@planet.com </a>or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you. Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the <a href="https://assets.planet.com/docs/Planet_CCPA_Employee_Privacy_Policy_with_Acknowledgment.pdf" target="_blank">Planet Data Privacy Notice for California Staff Members and Applicants</a>, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the <a href="https://assets.planet.com/docs/candidate_privacy_notice_gdpr_planet_labs_europe_2022.01.27.pdf" target="_blank">Candidate Privacy Notice GDPR Planet Labs Europe</a>, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Planet

Director, Global Proposals & USG Contracts

Position: Director, GTO Business Controls, Global Customer Service &amp; Operations Risk Management Job Location: Remote Role Value Proposition: MetLife, at the Executive level, has placed a high priority on the implementation of a top tier Insurance industry Global Operations Risk Framework within the Global Operations Risk Management organization in Global Technology and Operations (GTO). This is a great opportunity to contribute to the ongoing implementation of the risk framework in a large, global institution and influence how the organization views risk. You will partner closely with business stakeholders and other corporate functions, including Corporate Risk Management, Internal Audit, Compliance, and Technology in the evolution and ongoing execution of the framework. The Global Operation Risk Management organization is focused on the assessment and monitoring of risk within Global Operations and understanding how the risk landscape continues to evolve over time to ensure that the risk framework is continually addressing emerging risk. Key Responsibilities: <ul type="disc"> <li>This position will support US LoBs, EMEA, and Asia risk activities.</li> <li>Support Global Customer Service &amp; Operations in the understanding of their risk environment.</li> <li>Support Global Customer Service &amp; Operations in maturing their view of risks through execution of the Non-Financial Risk Assessment process, Targeted Reassessment process, and management of self-identified issues.</li> <li>Manage and maintain accurate process, risk and control data within GRC tool (OpenPages).</li> <li>Support global control activities aligned with the Enterprise Non-Financial Risk Policy and Standard.</li> <li>Support the development of risk related metrics/indicators, alignment to performance metrics, and implementation of dashboard reporting.</li> <li>Develop, implement, and provide reporting on Non-Financial Risk Assessment and other risk activity outcomes (both detailed and executive level summaries).</li> <li>Support business capabilities globally to mitigate risks above tolerance.</li> <li>Support one-view of risk through alignment with Service &amp; Operations, Global Risk Management, Compliance, and Internal Audit.</li> <li>Adopt and apply maturity enhancements to risk activity execution.</li> <li>Apply a continuous improvement mindset while instilling an experimentation and agile approach.</li> <li>Support and communicate department strategy/vision effectively to business partners.</li> <li>Coordinate and collaborate, while building strong relationships, within GCSO and others including Audit, IT, SOX, Compliance, ORM, Office of the Corporate Information Security Officer (CISO), and others as appropriate.</li> </ul> Essential Business Experience and Technical Skills: Required: <ul> <li>8+ plus years of Risk Management or related Internal Audit/Risk &amp; Control Environment experience, with progressive responsibility. </li> <li>Experience in execution of a risk assessment process and use of ‘GRC’ tools.</li> <li>Strong interpersonal and teamwork skills – including oral and written communications, relationship building, collaboration, and influencing – across a broad range of levels in the organization.</li> <li>Ability to work in an ambiguous environment with a continuous improvement/maturity mindset.</li> <li>Problem solver with the ability to translate information into actionable recommendations.</li> <li>Demonstrated ability to develop and implement reporting for audiences at varying levels within the organization.</li> </ul> <ul type="disc"><li>Ability to work flexible hours to support Operations partners globally.</li></ul> Preferred: <ul type="disc"><li>Risk related or other certifications (e.g. CPA/CIA/JD).</li></ul> <ul> <li>Bachelor’s degree in business, Accounting, Risk Management, or related field.</li> <li>Minimum of 5 years in the financial services industry, preferably insurance.</li> <li>Preference for candidates with experience utilizing PowerBI or Tableau for analytics. </li> </ul> <ul type="disc"> <li>Knowledge of GRC technology: OpenPages, Archer, etc.</li> <li>Understanding of latest risk trends in financial services.</li> <li>Knowledge of Global Operations in a financial services environment.</li> </ul> <ul> <li>Ability to speak other languages (Spanish, Chinese, Portuguese, Japanese, other).</li> <li>Experience in Fraud, Compliance, and/or Legal/Regulatory risk.</li> </ul>

MetLife

Director - Operational Risk Management

<h2>About the team</h2>At Zillow our mission is to give people the power to unlock life’s next chapter. The Media Solutions team plays an important part in connecting our hundreds of millions of monthly Zillow visitors with actions to get a home and relevant advertisers. Across Zillow, Truila, StreetEasy and Hotpads, our goal is to deliver outstanding personalized digital experiences for our customers, provide awareness and connections for our Partners and drive revenue to Zillow. Members of this team: - Lead with a customer-first approach - Develop products and systems that have significant revenue impact - Collaborate cross functionally with multiple teams across the business - Apply a test and learn approach to innovation and product development - Continuously learn with numerous internal and external training resources<h2>About the role</h2>Do you enjoy unlocking the power of data? Does building a new yield management and optimization system sound exciting?“Zillow 2.0” and our ad platform are still in the early stages so come seize this rare chance to make a significant impact. We are seeking a Yield Management and Optimization Sr. Manager to help grow our media business by developing a yield management system and processes to grow revenue and optimize ad placements. You will help deliver digital media experiences that help customers make informed choices in their home journey whether they are dreaming, shopping, buying, renting or selling. We believe in autonomy and adapting quickly, so self-motivation and the energy to blaze trails are must-haves for this role.As the Yield Management and Optimization Manager, you will be the subject matter authority and own the roadmap for building out and executing onsite yield management, optimization, and performance reporting. The role will require you to have deep knowledge of direct and programmatic advertising and related technologies used in delivering ads and distributing audiences. You will build a yield management and optimization capability as part of Zillow’s ad monetization strategy.<h2>In this role, you will:</h2><ul> <li>Build a yield management and optimization capability, fostering a collaborative and high-performance culture.</li> <li>Establish and implement best practices for yield management processes, including inventory management, pricing strategies, and revenue optimization techniques.</li> <li>Develop and execute strategies to maximize revenue through effective inventory management, pricing, and yield optimization techniques.</li> <li>Collaborate with cross-functional teams including product, engineering, business intelligence, design, and sales to align yield management strategies with overall business goals.</li> <li>Utilize advanced technical skills to analyze inventory availability, demand patterns, and pricing dynamics to identify opportunities and make data driven decisions for revenue optimization and yield improvement. Familiarity with SQL, Tableau, and similar BI tools is beneficial for conducting independent data exploration.</li> <li>Implement advanced forecasting models, pricing algorithms, and revenue management systems to maximize revenue while ensuring optimal utilization of available inventory.</li> <li>Work closely with sales teams to develop and implement pricing strategies for advertising packages and premium inventory.</li> <li>Manage relationships with advertising partners, ad networks, and demand-side platforms (DSPs) to maximize yield and fill rates.</li> <li>Develop and maintain reporting dashboards and KPIs to track revenue performance and communicate insights to key stakeholders.</li> <li>Represent Yield Management in strategic conversations around revenue maximization, providing data-driven insights and context for new or improved ad products, changes to policy, and ad product and revenue strategy.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $105,900.00 - $169,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Bachelor's or Masters degree in business, finance, economics, computer science, or related field; advanced degree preferred.</li> <li>8+ years of experience in yield management, revenue optimization, ad operations or related fields. With 3+ years experience driving cross functional alignment. </li> <li>Proven track record of setting up yield management teams and driving revenue growth through effective yield management strategies and optimization tactics.</li> <li>Extensive experience in digital media and a deep understanding of the digital advertising ecosystem.</li> <li>Strong working knowledge of revenue management systems, CRM (Salesforce), ad serving platforms/ad tech (GAM), and demand-side platforms (DSPs) preferred</li> <li>Strategic thinker with the ability to translate data insights into actionable revenue optimization strategies.</li> <li>Strong communication and interpersonal skills with the ability to collaborate effectively across teams and influence stakeholders at all levels.</li> <li>Proven ability to independently build relationships, influence others and resolve challenges with internal and external teams</li> <li>Strong bias toward action and can break down complex problems into steps that drive product development</li> <li>Highly organized with the ability to manage multiple projects and priorities in a fast-paced environment.</li> <li>Passion for technology, digital media, and innovation, with a customer-centric mindset.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Yield Management and Optimization Manager

Capital One

Senior Machine Learning Engineer, Shopping - Remote

Do you have a background in developer-focused SaaS customer support and a passion for modern API technologies? As the next Senior Technical Support Engineer on Apollo’s Technical Support team, you’ll have the opportunity to use your top-notch technical problem-solving skills and your knack for delivering exemplary customer service to help support some of the leading companies that are adopting GraphQL today. In this role, you’ll have the opportunity to expand your knowledge of GraphQL, Apollo, and related cloud technologies to serve as a trusted advisor and advocate for customers. You’ll contribute to all aspects of customer support at Apollo, including managing support cases about Apollo’s OSS and SaaS products to completion, contributing to self-serve support documentation, and occasionally supporting customers on live calls. If collaborating with a tight-knit global team and supporting some of the most interesting and innovative projects in the GraphQL space excites you, read on!<h3>What you'll do</h3> <ul> <li>Become well-versed in Apollo OSS and SaaS products to answer a variety of customer inquiries.</li> <li>Respond to and resolve customer support tickets in Jira Service Management efficiently within the SLAs and maintain positive customer satisfaction ratings.</li> <li>Prioritize technical support issues based on severity and, when required, escalate requests to the appropriate team members.</li> <li>Directly engage and collaborate with engineering and product teams to quickly resolve escalated issues.</li> <li>Perform deep-dive troubleshooting of Kubernetes clusters,AWS, and GCP environments to identify and resolve misconfigurations and performance bottlenecks.</li> <li>Develop, author, and maintain internal and customer-facing technical support documentation.</li> <li>Support projects that help streamline and automate customer support processes.</li> <li>Work 8AM-5PM PT, as well as on-call rotations every 6-8 weeks starting March 2025.</li> </ul><h3>Who you are</h3> <ul> <li>You have the technical acumen and aptitude to ramp up on Apollo’s software stack and understand the broader technical contexts in which Apollo’s customers use those products.</li> <li>8-10+ years experience in technical support supporting developer products or system engineering roles.</li> <li>Experience working in a high-availability support environment (24/7), including familiarity with on-call schedules and PagerDuty or similar tools.</li> <li>Strong knowledge of ticketing systems (e.g., Jira Service Management, Salesforce) and support workflows.</li> <li>Proficient in JavaScript and TypeScript, with experience developing applications using React.</li> <li>Familiar with the modern cloud-native stack: Docker, Kubernetes, Istio, OpenTelemetry, CI/CD pipelines.</li> <li>Understanding of SSO/federated authentication methods (SAML, OIDC) and their components.</li> <li>Excellent written and verbal communication skills, with the ability to explain complex technical concepts to diverse audiences.</li> <li>You have demonstrable technical problem-solving skills and feel the freedom to candidly say, “I don’t know, but I am going to find out.”</li> </ul><h3>Nice to have</h3> <ul> <li>Hands-on experience with GraphQL, especially Apollo Client and Apollo Server.</li> <li>Familiarity with Apollo Federation and GraphOS.</li> <li>Development experience in Kotlin or Swift.</li> <li>Exposure to programming languages like Go or Rust.</li> </ul>At Apollo, we strive to provide competitive, market-informed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process. In addition to the U.S. base salary range, we also provide equity and benefits. Apollo offers all U.S. employees a choice of 3 Anthem Blue Cross medical plans and California residents can also choose from an additional 2 Kaiser medical plans. Dental and Vision benefits are provided by Sun Life Financial. Location: This is a remote position that can be done from anywhere in the US or Canada working PST hours. Equal Opportunity: Apollo is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce. Privacy: California residents applying for positions at Apollo can see our privacy policy <a href="https://www.apollographql.com/CCPA-Privacy-Notice-for-Employees.pdf" target="_blank">here</a>. E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit<a href="https://www.e-verify.gov/" target="_blank"> E-Verify.</a>

Apollo Graph

Senior Technical Support Engineer - West US

Join the dynamic team at AMETEK Aerospace &amp; Defense as we seek a driven and experienced Northwest Regional Sales Manager (RSM) to spearhead OEM Sales. Covering a strategic sales territory encompassing Washington, Oregon, Utah, Arizona, New Mexico and Colorado, the ideal candidate would reside within the sales territory in a home office. This role offers a pivotal opportunity to lead both strategically and tactically in cultivating new business within the A&amp;D sectors. Reporting directly at the division level, you’ll take charge of sales initiatives targeting key Tier 1 and sub-tier clients across six business units, playing a central role in driving growth and market penetration. This position reports to the Aerospace &amp; Defense Director of North American Sales. KEY REPONSIBILITIES <ul> <li> Accelerate Growth: As the cornerstone of this role, you will strategize and execute plans to meet and surpass the company’s growth targets: <ul> <li>Your foremost duty will be to proactively seek out and cultivate new business opportunities. This involves leveraging existing accounts for incremental growth while actively hunting for and nurturing relationships with new customers.</li> <li>A critical aspect of driving growth will involve capitalizing on the second-source opportunities to displace incumbent competitors, thereby expanding our market presence and market share.</li> </ul> </li> </ul> <ul> <li> Maximize Sales Impact: You’ll be tasked with achieving territory orders and life-of-program win objectives, executing with precision and ambition: <ul> <li>Operating within the established aerospace and defense market including sectors like commercial aviation, you’ll navigate diverse landscapes to capitalize on every sales opportunity.</li> <li>With a keen eye for detail and a focus on efficiency, you’ll employ a process-oriented approach to manage intricate and substantial sales pipelines. </li> <li>Cultivating profound connections with key strategic customers will be a priority, fostering enduring partnerships that drive sustained sales.</li> </ul> </li> </ul> <ul> <li>Product Development Collaboration Work collaboratively with external customers, internal departments such as engineering and senior management to shape a product development roadmap that is highly attuned to customer needs, ensuring a competitive edge and bolstering market share. </li> </ul> REQUIREMENTS FOR CONSIDERATION <ul> <li>BA/BS required, Engineering or Technical Degree preferred.</li> <li>Minimum of 5 years’ experience in a sales and/or marketing role in an Aerospace and/or Defense sectors.</li> <li>Demonstrated track record of sales success, with the ability to influence, cultivate, and secure new business with customers.</li> <li>Proficiency in computer applications including Salesforce, Microsoft Office skills for comprehensive business unit sales forecasting and analysis.</li> <li>Flexibility to travel up to 50% of the time.</li> <li>Strong ability to thrive under pressure, manage multiple tasks, and meet deadlines.</li> </ul> AMETEK AEROSPACE AND DEFENSE AMETEK Aerospace &amp; Defense is comprised of six businesses, each contributing to our diverse portfolio: <ul> <li>AMETEK Rotron – Fans and Blowers (Woodstock, NY)</li> <li>AMETEK Hughes-Treitler – Heat Exchangers (Garden City, NY)</li> <li>AMETEK FMH – Flexible Metal Hoses and Ducts (Irvine, CA)</li> <li>AMETEK PDT – Liquid Cooling Systems &amp; Pumps (Goleta, CA)</li> <li>AMETEK Air Technologies – Thermal Management (Sudbury, UK)</li> <li>AMETEK SFMS - Sensors (Wilmington, MA)</li> </ul> Together, these entities form the backbone of our A&amp;D division, driving innovation and excellence across the aerospace and defense industries.

AMETEK

Northwest Regional Sales Manager

At Coinbase, our mission is to<a href="https://blog.coinbase.com/our-mission-strategy-and-culture-18a92a3bb0fa" target="_blank"> increase economic freedom around the world</a>, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a<a href="https://blog.coinbase.com/culture-at-coinbase-f0e1c2a99aff" target="_blank"> culture</a> like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our<a href="https://blog.coinbase.com/coinbase-is-a-mission-focused-company-af882df8804" target="_blank"> mission-focused approach</a> to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world. Ready to #LiveCrypto? Who you are: <ul> <li>You’ve got positive energy. You’re optimistic about the future and determined to get there. </li> <li>You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. </li> <li>You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.</li> <li>You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.</li> <li>You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.</li> <li>You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. </li> </ul> Data Science is a pivotal element of our operational strategy at Coinbase, influencing product, engineering, and decision-making processes. This role is integral to our senior leadership, investor relations, and peer teams– you will tackle complex, ambiguous questions that influence insights generation and decision making at the highest levels. What You'll Be Doing: <ul> <li>Engage with senior leadership to provide analytics and insights on business performance, competitive analysis and metric trends.</li> <li>Conduct exploratory data analysis (EDA) to uncover insights that explain business drivers and drive strategic decisions.</li> <li>Prepare and present clear, concise reports and dashboards for a senior-level audience, ensuring exceptional executive presence.</li> <li>Develop and maintain operational models and data pipelines to support data analysis and reporting.</li> <li>Develop and implement automated reporting solutions to streamline data collection, analysis and presentation</li> <li>Manage and prioritize data and analysis requests from Investor Relations, Finance leadership and executives, supporting high-stakes deliverables such as board presentations.</li> </ul> What We Look for in You: <ul> <li>A BA/BS or higher in a quantitative field such as Financial Engineering, Math, Statistics, Physics, or Computer Science. Preferably with ≥5+ years of relevant experience or a PhD in a quantitative field with with ≥3+ years of relevant experience</li> <li>Demonstrated experience in driving impactful data science projects that tackle ambiguous problem spaces. </li> <li>Ability to thrive in a fast-paced environment by effectively multitasking, prioritizing tasks, and managing competing demands</li> <li>Ability to influence stakeholders by synthesizing data learnings into compelling stories.</li> <li>Proven track record of effectively managing and communicating with senior leadership, including presenting complex information in a clear and concise manner</li> <li>Demonstrated ability in forecasting as well as building and maintaining data models, dashboards, and performance metrics.</li> <li>Experience in data analytics and supporting high-level executives such as CFOs and investor relations teams.</li> <li>Professional experience using SQL and Python.</li> <li>Understanding of the dynamics of working within a public company and managing sensitive stakeholder relationships.</li> <li>Demonstration of our core cultural values: clear communication, positive energy, continuous learning, and efficient execution.</li> </ul> ID: G2462 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + benefits (including medical, dental, vision and 401(k)). Pay Range: $140,250—$206,000 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this <a href="https://docs.google.com/forms/d/1aJ6-BSPwE5X5Dq7fJ9JixWF0_dRiNfrpMnn1NkvdRiA/edit?ts=62901076" target="_blank">intake form</a> to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Data Scientist - Core Data Science

Ready to be a Titan? You will be part of the Engineering leadership team at ServiceTitan responsible for the technical direction of our product. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities.We are looking for someone to lead all technical aspects of an engineering team at ServiceTitan. We need a highly technical, forward-looking, leader who will own the technical vision of a squad and be accountable for the successful execution of that vision. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity.What you'll do:<ul> <li>Own from end to end the short and long term technical vision of your squad</li> <li>Be responsible for all major technical decisions for your squad (a successful lead will be able to influence the decisions of their team without having to make all of them)</li> <li>Provide technical mentorship and guidance to engineers within your team and others</li> <li>Help your team to improve the technical quality of their work through regular technical design and code reviews</li> <li>Share your technical knowledge and expertise through regular tech talks and/or blog posts</li> <li>Communicate effectively with engineers, product managers, customers, partners, and other leaders</li> </ul>What you'll bring:<ul> <li>We expect that as an individual contributor, you are a role model</li> <li>You will be expected to guide the technology decisions of your team, while contributing alongside them</li> <li>Equivalent of 8+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)</li> <li>Equivalent of 15+ years of industry experience</li> <li> Expert-level knowledge of: <ul> <li>Microsoft .NET technology stack (C# / .NET,<a href="http://asp.net/" target="_blank"> ASP.NET</a> MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)</li> <li>HTML5 and JavaScript; experience with Typescript and React is a plus</li> <li>Git, unit testing, debugging, profiling, performance monitoring</li> </ul> </li> <li>Strong communication and technical writing skills</li> <li>B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $154,000 USD - $220,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Staff Software Engineer

<h2>Summary</h2> Yelp’s cutting edge performance marketing team is on a mission to help connect consumers with local businesses and service professionals. Our team works together to drive growth and positive contribution margin by acquiring new customers, new businesses, and maximizing yield and revenue from paid marketing channels. The team has large budgets, dedicated support from Google and Bing, and wide-open opportunities for growth. We are looking for an experienced Search Engine Marketing (SEM) Manager with strong analytical skills, business acumen, and a deep understanding of Search Marketing to join our performance marketing team. You'll work to optimize portfolio operations of a 7 figure monthly SEM budget in order to drive marketplace growth. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States. <h2>What you'll do:</h2> <ul> <li>Manage the day-to-day operations for our paid search marketing strategy, setting up campaigns, optimizing bids, ad copy, landing pages, and more.</li> <li>Obsess over data. You will analyze performance metrics from internal database tools, third party systems, APIs, and data feeds to drive growth in profit.</li> <li>Think big picture, dig into the data, uncover trends and communicate findings to the team and key stakeholders across the business.</li> <li>Monitor and report on daily SEM portfolio performance using our in-house SEM systems and conduct analysis and investigations using Excel, Tableau, and SQL.</li> <li>Create a roadmap for continual innovative testing to drive growth and ongoing optimization to drive efficiencies and achieve performance targets.</li> <li>Conduct tests on SEM best practices including, but not limited to: <ul> <li>Portfolio Expansions</li> <li>Traffic Curation</li> <li>Ad Copy Testing</li> </ul> </li> <li>Evaluate test results using Excel &amp; Stat Sig calculators to determine if the results meet success criteria and if they are statistically significant.</li> <li>Demonstrate flexibility in a constantly changing search ecosystem and stay apprised of latest trends and best practices.</li> <li>Collaborate with our in-house analytics and technology teams to conduct performance deep dives and inspire the next generation of our portfolio management tools.</li> </ul> <h2>What it takes to succeed:</h2> <ul> <li>4+ years of experience using Google Adwords and Bing Ads with large keyword portfolios and at least high 6 figure to 7 figure monthly search budgets required.</li> <li>Deep understanding of automated search bidding strategies including tCPA &amp; tROAS required.</li> <li>Exceptional analytical capabilities and the ability to turn trends into actionable insights and hypotheses.</li> <li>Advanced proficiency with Excel is a must (e.g. Power user leveraging Vlookups, pivot tables). Ability to use SQL and Python is a big plus.</li> <li>Bachelor's degree in a quantitative field (e.g. mathematics, statistics, computer science, etc.).</li> <li>Excellent leadership and collaboration skills (e.g., communicating, coordinating, building consensus, influencing without authority, listening, being open to other perspectives).</li> </ul> <h2>What you'll get:</h2> <ul> <li>Effective your first day: Full medical, vision, and dental </li> <li>15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday</li> <li>Up to 14 weeks of parental leave</li> <li>Monthly wellness subsidy</li> <li>Work from home reimbursement</li> <li>Flexible spending account</li> <li>401(k) retirement savings plan</li> <li>Employee stock purchase plan</li> <li>Compensation range for this position is $106,000 - $198,000 annually. You may also be offered a bonus and benefits.</li> </ul> <h2>Closing</h2> At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco). We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at <a href="mailto:accommodations-recruiting@yelp.com" target="_blank">accommodations-recruiting@yelp.com</a> or 415-969-8488.<a href="http://voice.google.com/calls?a=nc,%2B14159698488" target="_blank"></a> Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. <a href="https://docs.google.com/document/d/e/2PACX-1vSiQ5ajIdwoMv07VjFKWB71xJJU-yzWOgQkZLRngmFFhquutnmdihX5_E9lY0Qq6m7VSTNQfeO_tMKK/pub" target="_blank">US Recruiting and Applicant Privacy Notice</a> #LI-Remote

543 Jobs in Wichita, KS, USA