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Ready to be a Titan? Our Custom Reporting Developers receive report request and deadlines from several departments. The ability to own tasks, clearly communicate requirements, delays, completion and prioritize a constantly shifting schedule of deadlines is paramount. This work is highly critical to successfully building our company. It is the lynchpin of the sales and onboarding process. Custom reporting concerns are a blocker for most of our customers, so delivering high-quality, highly accurate reports is absolutely crucial and greatly appreciated by both our customers and our company.ServiceTitan is looking for a Custom Reporting Developer to join our commercial and construction team. Strong candidates will have a solid command of SQL, ETL operations, strong analytical and critical thinking skills. The most critical portion of the role is taking reporting requirements, ensuring they follow GAAP and delivering reports to meet our customer’s needs. The candidate will work closely with cross-departmental resources to ensure on-time delivery of reports for customers' adoption of ServiceTitan.What you'll do:<ul> <li>Develop: Create and modify custom reports being conscious of GAAP.</li> <li>Improve: Enhance and maintain existing automated custom reports to ensure they’re GAAP compliant.</li> <li>Data Manipulation and Analysis: Use SQL to manipulate data and generate reports that support onboarding customer data and business decisions.</li> <li>Performance Tuning: Help optimize database queries to improve performance and response times.</li> <li>Troubleshooting: Assist in troubleshooting and resolving basic database issues by understanding the business requirements.</li> <li>Documentation: Document reports, changes, and queries as well as prepare reports on utilization.</li> <li>Collaboration: Work closely with senior developers and database administrators to understand and implement complex SQL queries and database schemas.</li> <li>Learning and Development: Continuously learn and apply new SQL techniques and technologies to improve database efficiency and functionality.</li> </ul>What you'll bring: <ul> <li> Experience: <ul> <li>1-2 years of experience with MS SQL Server</li> <li>Advanced knowledge and experience in T-SQL and complex ETL tools</li> <li>Advanced knowledge of GAAP</li> <li>Expert level understanding of database and data model concepts</li> </ul> </li> <li>Education: Bachelor’s degree in Computer Science, Information Technology, Accounting or a related field.</li> <li>Technical Skills: Expert level understanding of database and data model concepts. Given the experimental nature of this job, we will require very tight compliance when it comes to data - we need to focus on learning</li> <li>Analytical Skills: Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.</li> <li>Problem-Solving: Ability to solve problems creatively and effectively.</li> <li>Communication Skills: Excellent verbal and written communication skills.</li> <li>Teamwork: Ability to work well in a team-oriented, collaborative environment.</li> </ul>Preferred Skills:<ul> <li>Familiarity with programming languages such as C#, Python, Apache Spark, Java, or typescript are beneficial.</li> <li>Construction Accounting experience is highly desirable</li> <li>Vertical SaaS experience is highly desirable</li> <li>Experience with SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS) is a plus.</li> </ul>Work Environment:<ul><li>This role typically works in a remote setting during regular business hours.</li></ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $86,000 USD - $124,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

SQL Developer (Accounting)

Job Description:The Principal Program Manager is responsible for driving outcomes for the most strategic programs within the portfolio. They lead the design and management of complex programs from initiation through to delivery. They create alignment with cross-functional collaboration and communication across multiple departments. They also shape the strategy, framework and processes of the EPMO.Who you’re committed to being:<ul> <li>Build and maintain strong relationships with executive sponsors and key leaders to enable alignment on program progress/needs</li> <li>Lead teams in defining scope, crafting and maintaining roadmaps and program plans based on business objectives.</li> <li>Maintain program artifacts and foster successful knowledge management for programs and projects</li> </ul>What you’ll do:<ul> <li>Lead effective operational, program and executive-level meetings</li> <li>Integrate multiple inputs to maintain and communicate program information and health status (budget, scope, schedule, and quality)</li> <li>Mitigate risks, resolve critical issues and escalations and monitor dependencies across the program(s)</li> </ul>Experience you’ll bring:<ul> <li>Experience in program/project management or similar applicable experience</li> <li>Thorough understanding of project management methodologies and frameworks</li> <li>Hands-on experience with using, building and implementing adoption of various project management tools based on program needs (ex. Microsoft Excel, Atlassian - Jira/Confluence, SmartSheet, LeanKit, Google Workspace)</li> <li>Experience leading successful complex, cross-functional teams while managing relationships with external partners in an agile and fast-paced environment with limited oversight</li> <li>Certifications preferred (e.g., CSM, PMP, SAFe, Six Sigma)</li> </ul>Requirements:<ul><li>Requires a minimum of 12 years of related or equivalent experience; or 8+ years and an advanced degree.</li></ul>Travel Requirements:While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.Why you’ll love working here:<ul> <li>We’re remote- and hybrid-friendly</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul>About us:We’re Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud products, teams can develop critical skills, improve processes and gain data-driven insights.Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.Physical and Mental Requirements:Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.EEOC StatementBring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.The annual US base salary range for this role is $143,000 - $176,600 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses.Applications must be submitted within 90 days after the initial posting date to be considered.#LI-NB #LI-Remote

Pluralsight

Principal Program Manager

Summary: This role is for a Product Manager (PM) for Disability Migrations within the U.S. Group Benefits, Disability Solution Train. The product manager will focus on Client Specific Solutions and be part of the migrations initiative leadership. This role will be responsible for: <ul type="disc"> <li>Planning and managing the delivery of client specific solutions for customers migrating from legacy systems to the Catalyst platform and delivering end-to-end solutions.</li> <li>Planning and delivering customer migrations</li> <li>Defining requirements and prioritizing features that will enable client specific enhancements and customer success.</li> <li>Understanding the marketplace, customers, and users to define scalable solutions.</li> <li>Collaborating with the Migrations leadership team</li> <li>Coordinating support across business, IT, operations, legacy product teams and the Catalyst product teams for the implementation and execution of the ARTs vision and strategy.</li> <li>Managing Product Owners</li> <li>Providing regular status updates</li> </ul> The Product Manager (PM) is responsible for maximizing the value of the product resulting from the work of the Agile Release Train. As the Product Manager, you will work with the business owner to help set vision, drive strategy by understanding the customer needs, the product, and the overall market. Individuals in this role are responsible for defining Capabilities and Features, creating medium and longer-term roadmaps that prioritize achieving customer and business value with technology solutions. You coach the Product Owners to effectively prioritize Team Backlogs to streamline program priorities and execution. You create shared understanding and clarity to reduce operational friction and provide the team with a clear view of their environment. This is a leadership role with accountability to build and manage relationships with the claims organization, sales, service, market leadership, and technology partners to identify areas of opportunity to drive operational efficiencies through client specific capabilities while sustaining continued improvement for customer and claimant experience. PMs work closely with Release Train Engineers (RTE), Customers, Business Owners, team members, and other stakeholders to create viable and sustainable roadmaps and execution plans, based on Minimum Viable Product (MVP) definitions. You are ultimately responsible for the delivery across all teams within the ART, ensuring completeness and timely execution. Additionally, you are responsible for working with the Product Managers across each of the ARTs within the Disability Solution Train to ensure the completeness of the solutions and capabilities delivered. PMs are accountable for delivery outcomes and decisions that solve product-related problems. Gaining direct feedback from Business Owners, you lead the process to identify key pain points in the customer journey, partnering on practical solutions that can demonstrate customer and business value throughout the development and release process. Working with Product Owners, you will decompose epics into features, prioritizing delivery based on set objectives and key results. PMs are effective at holding the ART accountable to deliver outcomes by working with others to actively explore solution options, ensuring decisions are taken by those with accountability for delivering outcomes, and dedicating their effort to delivering value that meets the needs of MetLife’s customers and our business goals. A Product Manager is: <ul type="disc"> <li>The voice of the customer and business needs at the disability product level.</li> <li>A leader that prioritizes, defines, and shapes the roadmap for the agile release train.</li> <li>Assigns business value proposed and achieved during product increments.</li> <li>A person able to understand business needs and identify applicable technology solutions.</li> <li>A person who ensures we are delivering business value through tracking of metrics and outcomes.</li> <li>Accountable for execution and delivery across all teams.</li> </ul> A Product Manager’s focus on value is evident when we see them: <ul type="disc"> <li>Constantly reviewing and understanding the claimant and group customer feedback, turning pain points into opportunities.</li> <li>Working closely with Claims to continue to look for opportunities to simplify the claim experience for our Associates while improving operational efficiencies to reduce manual work that are error-prone.</li> <li>Working closely with customer facing teams on opportunities to meet and exceed customer needs.</li> <li>Ensuring teams are optimizing and prioritizing work to achieve ART and portfolio OKRs.</li> <li>Regularly re-examining our priorities to optimize the ART’s alignment with stakeholder and business demands.</li> <li>Ensuring that features are delivered completely and on-time, according to the plans set forth.</li> </ul> A Product Manager’s fixation on clarity is evident when they: <ul type="disc"> <li>Seek first to understand - our customers, stakeholders, and team members - and then to be understood.</li> <li>Make each team’s work visible through demos, metrics, and transparent processes.</li> <li>Provide clarity on the business objectives and key results the ART and teams will be measured by.</li> </ul> A Product Manager continuously employs agile practices that will sustain flow when they: <ul type="disc"> <li>Maintain a backlog of well-refined epics and features for the team.</li> <li>Continuously identify dependencies across the ART and proactively seek ways to resolve them.</li> <li>Respect the team’s need for focus by leveraging regularly scheduled, time-boxed meetings and minimizing ad-hoc demands.</li> </ul> A Product Manager champions Lean and reduces waste when they: <ul type="disc"> <li>Empower the teams to design and deliver valuable solutions instead of inserting approval states.</li> <li>Educate themselves, the teams, and others on how to recognize waste, streamlining processes and interactions to be as efficient and effective as possible.</li> <li>Make continuous improvement a foundation of all our processes.</li> <li>Recognize that time is our most precious resource, and they protect it vigorously.</li> </ul> A Product Manager leads by example when they: <ul type="disc"> <li>Act as a Mentor and Coach for their teams, building trust and providing guidance.</li> <li>Act as a Negotiator to help analyze the advantages and disadvantages of each possibility and evaluate which trade-offs to make.</li> <li>Identify areas of opportunity for cultural change and lead by example, showcasing respect for others and empathy for our customers.</li> <li>Use real-time feedback to coach Product Owners and team members on key behaviors and ways to display the work done.</li> <li>Celebrate wins across the teams and foster ways to let the team members demo their work proudly to leadership audiences.</li> </ul> Key Responsibilities: The Work: <ol start="1" type="1"> <li>Partner with Business Owners to identify pain points throughout the claim journey for our claim associates, claimant, and group customer journey, creating epics and features as a result.</li> <li>Ensure each Program Increment focuses on features with maximum value, aligned with disability product strategy, roadmap, and key milestones.</li> <li>Help refine, prioritize, and accept the work delivered across the disability solution train to ensure the outcomes meet the defined customer and business needs.</li> <li>Ensure all features are delivered whole and released to customers as a product to be proud of.</li> <li>Develop program-level Objectives and Key Results that align business goals with prioritized epics and features, tracking progress throughout.</li> <li>Make decisions to solve product-related problems, trade-off discussions, to stay on track to committed outcomes (Acceptance, prioritizing, making trade-offs, etc.).</li> </ol> The Interactions: <ol start="1" type="1"> <li>Lead Product Owners and teams to create viable and sustainable plans that align to business expectations.</li> <li>Set and manage stakeholders’ expectations through regular discussions about future needs and iterative demonstrations of completed work.</li> <li>Identify methods for gathering and incorporating feedback from multiple sources to better define solutions.</li> <li>Active interaction with Business Owners and other partners to protect the integrity of the deliverables.</li> <li>Work with Product Owners to ensure alignment of team’s vision.</li> <li>Work with RTE to coordinate and facilitate key meetings. Work with system architect to understand what is possible and maintain the architectural runway.</li> </ol> Key Behaviors: <ul type="disc"> <li>Driven and motivated by our customers and the business to focus on the right outcomes - Deliver Results.</li> <li>Able to identify, access, and connect among key stakeholders and experts - Seek Diverse Perspectives.</li> <li>Able to make decisions on information that is available at that time. Be comfortable with progressive elaboration and discovery (Progress over perfection) - Manages Ambiguity.</li> <li>Take ownership, influence at all levels, access all stakeholders equally (don’t ask for permission) - Seize Opportunity.</li> <li>Able to take all forms of input and synthesize (not influenced by "hierarchy") - Seek Diverse Perspectives.</li> <li>Willing to observe, analyze, and make recommendations - Seek Diverse Perspectives.</li> <li>Communicate factually. Navigate conversations to align on a set of data inputs that drive identification and prioritization of work and provide the clarity needed to accomplish it - Deliver what matters.</li> <li>Maintain stability throughout the iterations and add appropriate feedback as needed - Enable Solutions.</li> </ul> While PMs may have Product Owners as direct reports, Product Managers are leaders, not managers. PMs see themselves as a member of the team and are able to adapt their leadership approach to enable and empower the team to solve problems and deliver outcomes - Empowerment &amp; Collaboration. Required Qualifications: <ul type="disc"> <li>At least 15 years of career experience in technology delivery, insurance claims management, or customer relationship management.</li> <li>At least 10 years’ experience in the financial services industry.</li> <li>At least 10 years’ experience managing projects or products.</li> <li>At least 10 years’ experience as a people manager or leader.</li> <li>At least 2 years’ experience working in an agile delivery method.</li> <li>At least 2 years’ experience using agile and or product management industry standard tools.</li> <li>Excellent communication skills.</li> </ul> Preferred Qualifications: <ul type="disc"> <li>SAFe Product Management certification</li> <li>At least 10 years of experience leading teams for an employee benefits provider</li> <li>At least 10 years of experience managing insurance claims</li> <li>At least 5 years of experience managing customer relationships</li> <li>At least 5 years of experience as a product owner</li> <li>At least 5 years of experience in execute communications.</li> <li>At least 2 years of experience with Target Process and Azdo creating epics, features and capabilities.</li> <li>Previous experience leading testing teams</li> <li>Previous experience leading conversion or migration projects.</li> <li>Excellent verbal and written communication skills.</li> </ul>

MetLife

PM Disability Migrations Client Solutions

<h2>This is Engineering at Lattice</h2> Lattice's Engineering team is continuously working to better both our product and our craft. We use a modern, cutting-edge tech stack aimed at developer productivity and delight. We strive for maintainable, robust, and performant code. We're highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience. <h2>What You Will Do</h2> You will join Lattice’s AI Engineering team, where you will lead and shape Lattice's artificial intelligence strategy while building software to help the humans powering organizations thrive, with a particular focus on large language models (LLMs) and emerging machine learning technologies. <ul> <li>You will design and build end-to-end architectures for AI/ML solutions, including data pipelines, model development, and production deployment.</li> <li>You will develop, fine-tune, and optimize LLM-based solutions for Lattice’s talent platform and product suite.</li> <li>You will drive architectural decisions, balancing trade-offs between scalability, latency, accuracy, and cost.</li> <li>You will implement AIOps practices, including CI/CD pipelines, feature flagging, model monitoring, and performance optimization.</li> <li>You will work at a strategic level to influence technical decisions by collaborating cross-functionally with product managers, data scientists, and engineers to deliver AI-driven features aligned with business goals.</li> <li>You will mentor and guide engineers of various experiences in AI engineering, establishing best practices for software and AI development, standardizing and evangelizing AI engineering in our team.</li> <li>You'll lead technical evaluation of AI/ML vendors and platforms, making strategic recommendations on build vs. buy decisions for our AI infrastructure, from LLM providers to security and monitoring solutions.</li> </ul> <h2>What You Will Bring to the Table</h2> <ul> <li>You have 8+ years of professional experience writing and maintaining production-level applications, with at least 4 years in designing and implementing scalable AI/ML systems in production.</li> <li>You have deep expertisein LLM concepts including prompt engineering, AI feature evaluation metrics, model fine-tuning, knowledge of vector DBs, etc. </li> <li>You have experience with advanced LLM techniques, at a minimum with Retrieval-Augmented Generation (RAG), and understanding or exposure to RLHF, or LoRA.</li> <li>You have experience or knowledge of ML traditional techniques (supervised / unsupervised systems or neural networks) and be able to pin point when a solution requires an LLM solution or an ML solution</li> <li>You have strong programming skills in Python, with hands-on experience in frameworks like PyTorch, TensorFlow, Hugging Face Transformers, or LangChain.</li> <li>You have expertise in MLOps: deployment (Docker, Kubernetes, Terraform and/or CDK), model monitoring (MLflow, DataDog, etc), and CI/CD workflows.</li> <li>You are proficient in the AWS ecosystem (Lambdas, SQS, SNS, etc) and data engineering tools for large-scale datasets.</li> <li>You have excellent problem-solving, system design, and technology decision-making skills.</li> <li>You have strong communication and collaboration skills to lead projects and mentor junior team members, and to also collaborate with product and executives.</li> </ul> <h2>Nice to Have</h2> <ul> <li>Familiarity with hybrid solutions combining traditional ML and LLMs. </li> <li>Experience with agentic AI or building multi agent systems</li> <li>Experience with cloud-based ML services (e.g., AWS SageMaker, Google Cloud AI, Azure Machine Learning)</li> <li>Experience with TypeScript / Javascript as it is our current programming language (Our current stack includes NodeJS, GraphQL, and PostgreSQL. We rely on AWS to host our infrastructure)</li> <li>Professional experience with multiple cloud platforms (AWS + others such as Azure or GCP) </li> <li>Track record of publishing or presenting on artificial intelligence and machine learning topics in professional forums</li> </ul> The estimated annual cash salary for this role is $187,500 - $234,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. <h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Slack, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy" target="_blank">Lattice's Job Applicant Privacy Policy</a>.

Lattice

Staff AI Engineer

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The Institutional Onboarding team is made up of high functioning, solutions oriented, compliance support professionals at different levels who work independently and together to mitigate risk for Coinbase and our clients. The team builds relationships with Sales, Account Managers, Compliance, Engineering, etc. to rapidly drive the Onboarding process forward. The Analyst II role is integral to the onboarding of low and high priority clients. When necessary, the analyst communicates directly with the client to facilitate the Client Due Diligence (CDD) and where needed the Enhanced Due Diligence (EDD) escalation process. During the onboarding process, the analyst is responsible for conducting an investigative review and analysis of the client’s application in support of Coinbase’s KYC /AML regulatory compliance policies and program including automated alerts, reviewing required documentation and information supplied and gathered to determine accuracy, whether they meet regulatory requirements, and to determine risk rating. Investigations and findings are documented in the client’s Salesforce application, written narratives and in Ironclad. Analysts II are up to date on and considered rising SMEs in industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigations. What you’ll be doing (ie. job duties): <ul> <li>When required, communicate directly with high profile clients to perform platform walk-throughs, answer moderately difficult and complex questions, identify and explain documentation requirements, escalate sensitive requests</li> <li>Conduct investigative review and analysis in support of Coinbase’s KYC/AML regulatory compliance policies and program including confirming and analyzing documentation received and required during the application review and provisioning process</li> <li>Analyze client responses, documentation and KYC information and conduct due diligence review in support of detailed Coinbase processes and procedures </li> <li>Document Client Due Diligence / Enhanced Due Diligence investigations in written narratives</li> <li>Decide whether activity warrants escalation for additional review and subsequently recommend whether documentation appears suspicious and warrants rejecting the client's application</li> <li>Incorporate feedback from quality assurance and quality control teams </li> <li>Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures</li> <li>Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigations</li> </ul> What we look for in you (ie. job requirements): <ul> <li>B.A./B.S. degree or equivalent</li> <li>Minimum 2 years relevant experience onboarding regulated clients and conducting AML/KYC investigations and customer due diligence</li> <li>Working knowledge of applicable laws, regulations, and guidelines (e.g., BSA, OFAC, FinCEN guidance)</li> <li>Good interpersonal, analytical, and communications (verbal and written) skills</li> </ul> Nice to haves: <ul> <li>CAMS certified</li> <li>Proficient in Google Suite, Salesforce, and Jira</li> </ul> Job #: P63729 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + benefits (including medical, dental, vision and 401(k)). Pay Range: $32.69—$38.46 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Analyst, Client Onboarding

<h2>Who we are</h2> Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search. Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor" target="_blank">@kentikinc</a>. <h3>What we do</h3> Kentik has a rapidly growing engineering team and is looking for an Engineering Operations Director to help architect and drive organizational strategies that will serve as a foundation for our growth. In the role, you will report directly to the VP of Engineering and facilitate efforts between engineering managers and teams, as well as interface with other departments within the company on cross-functional projects. <h3>What you'll do</h3> You will be responsible for Engineering’s rhythm of the business, goals &amp; key results, and getting things done. Additionally, you will be responsible for the full Engineering budget and collaborate with Finance and People Partners on organizational planning. You will build connections across the company and serve as a bidirectional advocate for engineering and other business needs. <ul> <li>Be the lieutenant to the VP of Engineering, advising and able to be a stand-in during meetings and speak on behalf of engineering</li> <li>Keep the VP of Engineering apprised of the state of operations within the engineering department</li> <li>Work to solve problems, mediate disputes, and deal with issues before they are escalated to executive management</li> <li>Facilitate creation of Engineering staff goals and key performance indicators</li> <li>Manage and drive engineering leadership activities such as stand-ups, staff meetings, all hands and quarterly business review preparation</li> <li>Own the budget and work with finance to ensure meeting fiscal responsibilities</li> <li>Managing headcount and resource distribution with the TA team</li> <li>Work closely with the People team to coordinate performance management for the full Engineering organization</li> <li>Collaborate with other operations leaders and executives to drive projects and initiatives</li> <li>Implement and maintain systems and processes that streamline internal engineering operations</li> </ul> <h3>What you'll bring</h3> Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! <ul> <li>3+ years of engineering organizational/leadership experience focused on strategic organizational initiatives, ideally at a SaaS B2B company</li> <li>7+ years of engineering experience</li> <li>Exceptional leadership and management skills, with the ability to develop and communicate a vision that inspires and motivates staff</li> <li>Experience with organizational change management and transformation</li> <li>Experience in an Agile and Waterfall development environment</li> <li>Effective influencing and negotiation skills in an environment in which resources may not be under your direct control</li> <li>Strong analytical, strategic conceptual thinking, strategic planning, and execution skills</li> <li>Data visualization creation experience</li> </ul> Nice to haves: <ul> <li>Experience with engineering practices at mid-to-late stage startups</li> <li>Operational Excellence or Center of Excellence team leadership experience </li> </ul> <h3>Our tech stack</h3> <ul> <li>Our core data engine and platform are primarily written in Go</li> <li>We use Node.js + Express for application serving, and React as our primary UI framework</li> <li>We also use some JS and Python for tooling/scripting</li> <li>In addition to our own database, we use Postgres, Kafka, Mysql, and Redis</li> <li>Internal and public APIs expose both rest/json and gRPC endpoints</li> <li>Haproxy, Envoy for API traffic routing and balancing</li> <li>Github for source control, PRs, issues</li> <li>Jenkins for automated builds</li> </ul> <h3>What we offer</h3> Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The compensation range for this position is: $155,000 - $250,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. <h2>Come work with us</h2> The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Kentik

Director of Engineering Operations

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.Affirm is committed to building lasting partnerships with merchants for long term growth and ongoing revenue generation. In this role, you will work with some of our largest online ticket marketplaces and travel partners to set the strategic direction of their programs, build internal advocacy and understanding of the Affirm platform, and implement initiatives that will expand usage of Affirm within their channels. The Client Success position is a high-profile, customer-facing role requiring outstanding relationship management and program management skills. This person will report to the Director, Client Success. What you'll do <ul> <li>Lead and co-manage a portfolio of key accounts to develop long-term business relationships</li> <li>Implement a proactive client management strategy to encourage retention and growth with our merchant partners</li> <li>Analyze merchant performance and recommend programs to drive revenue growth and deliver a measurable return on investment</li> <li>Promote marketing best practices and optimization strategies with our merchant partners</li> <li>Track and proactively share insights with internal and external stakeholders to build industry expertise and drive innovative strategy</li> <li>Collaborate cross-functionally across our Analytics, Credit, Technical, Marketing, and Product teams to improve the Affirm offering for our merchants</li> </ul> What we look for <ul> <li>Bachelor’s degree with at least 5-7 years of enterprise customer-facing experience</li> <li>Online ticket marketplaces and/or online travel industry experience and expertise a plus</li> <li>Knowledge of e-commerce preferred</li> <li>Excellent relationship management skills, with the ability to influence outcomes and navigate large, complex merchant organizations</li> <li>Excellent presentation and data organization skills. Proficiency in Google Workspace (e.g. Gmail, Docs, Sheets, Slides, Drive)</li> <li>Experience in managing cross-functional projects with a high attention to detail</li> <li>Strong written and verbal communication skills</li> <li>Excellent problem-solving and analytical abilities</li> <li>Previous new business sales experience is a plus (not required)</li> </ul> Pay Grade - H Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $125,000 - $175,000 USA On Target Earnings (all other U.S. states) per year: $110,000 - $160,000 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's <a href="https://docs.google.com/document/d/e/2PACX-1vRojeMpOCLuwt8xdkvjZStXkjQAHyOmnPgEPYdn7p4ed6G_ztjUE45tCIpbFxRZOA/pub" target="_blank">Global Candidate Privacy Notice</a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Affirm

Client Success Lead - Travel & Ticket Marketplaces

Ready to Be a Titan?ServiceTitan is seeking an experienced, dynamic, and hands-on Senior Manager, Billing Systems to join our Business Technology team. As part of one of the fastest-growing tech startups in Southern California, this individual will play a pivotal role in designing, delivering, and supporting high-quality IT solutions for our billing systems. This role demands a strategic thinker with strong technical expertise in Salesforce Billing and a proven track record of leading team to deliver robust solutions in a collaborative, agile environment.What You'll Do:Strategic Leadership &amp; Team Management<ul> <li>Lead and mentor a team of Salesforce Billing developers and administrators to deliver high-quality solutions.</li> <li>Drive the development and maintenance of scalable SaaS billing solutions leveraging Salesforce Billing, Salesforce CRM, Workday ERP, and Product Provisioning systems.</li> <li>Foster a culture of continuous learning, innovation, and collaboration within the team.</li> </ul>Solution Design &amp; Delivery<ul> <li>Collaborate with cross-functional teams to gather and analyze business requirements, designing effective solutions to enhance billing processes and systems.</li> <li>Own the project lifecycle—from requirements gathering and solution design to development, testing, and deployment—using Scrum and agile methodologies.</li> <li>Develop and implement robust monitoring systems to ensure billing accuracy and reliability across the organization.</li> </ul>Operational Excellence<ul> <li>Ensure accurate and up-to-date Salesforce billing data, enabling efficient and reliable billing operations.</li> <li>Partner with finance, business operations, and analytics teams to optimize billing workflows and align with period close processes.</li> <li>Monitor and troubleshoot billing processes, ensuring issues are identified and resolved promptly.</li> </ul>Documentation &amp; Training<ul> <li>Develop and maintain comprehensive technical documentation, including design specifications, technical requirements, and user manuals.</li> <li>Provide training and support to end-users, empowering teams to effectively use billing system functionalities.</li> </ul>Continuous Improvement<ul> <li>Stay current with Salesforce technologies, trends, and best practices, incorporating them into ServiceTitan’s billing strategies.</li> <li>Proactively identify opportunities for process improvement and recommend innovative solutions to meet evolving business needs.</li> </ul>What You'll Bring:Education &amp; Experience<ul> <li>Bachelor’s degree in Computer Science, Information Systems, or a related field.</li> <li>10+ years of experience on the Salesforce platform, with a deep expertise on Salesforce Billing functionality. </li> <li>Proven expertise in SaaS usage-based billing concepts, including pricing, product catalogs, invoicing, payments, and revenue recognition.</li> </ul>Technical Skills<ul> <li>Advanced knowledge of Salesforce Billing configuration and customization, including standard/custom objects, workflows, and integrations. CPQ knowledge is a plus. </li> <li>Experience in managing end-to-end projects, from requirements gathering to production deployment, in an agile environment.</li> <li>Proficiency in Salesforce security, data privacy, and governance standards.</li> <li>Hands-on experience with Business Process Management tools (e.g., Jira).</li> </ul>Certifications (Preferred)<ul> <li>Salesforce Certified Billing Specialist.</li> <li>Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), or equivalent Scrum certifications.</li> </ul>Leadership &amp; Soft Skills<ul> <li>Experience in leading teams and driving cross-functional collaboration.</li> <li>Strong communication skills, with the ability to translate technical concepts into business language for diverse stakeholders.</li> <li>Demonstrated ability to adapt to changing project requirements and deliver high-quality solutions in a fast-paced environment.</li> </ul>Additional Expertise<ul> <li>Experience in integration architecture involving Contracts, Billing, Payments, Tax, Financials, and Product Usage.</li> <li>Familiarity with Workday ERP and related financial systems is a plus.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $154,000 USD - $220,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Senior Manager, Billing Systems

Amplemarket

Account Executive

About the Role: As a Product Owner for the Disability Migrations ART within the U.S. Group Benefits team, you will play a crucial role in migrating customers' document automation and communication solution(s) from legacy systems to the new Catalyst platform. You will work closely with the Product Manager and other stakeholders to ensure successful migration and enhanced customer experience. Key Responsibilities: <ul type="disc"> <li>Develop solutions to migrate customer’s document automation and communication solution from legacy systems to the future state platform’s solution.</li> <li>Assist the Product Manager in writing and refining features.</li> <li>Oversee team priorities and ensure alignment with business goals.</li> <li>Lead backlog refinement and create features to define future enhancements.</li> <li>Write and prioritize user stories for one of the reporting solution migration teams.</li> <li>Coordinate support across business, IT, operational readiness teams, and other partners.</li> <li>Collaborate closely with teams that own legacy systems, teams that own Catalyst systems, Operations, and customer facing teams. This includes working with Business Systems Analysts, Testers, Developers and Architects.</li> <li>Provide periodic progress and status updates on migration deliverables.</li> <li>Collaborate with other Product Managers and Product Owners on end-to-end customer solutions.</li> <li>Assist Solution Management and Product Management in planning the migration order from legacy systems to Catalyst.</li> <li>Support the Product Manager in executing the migration strategy.</li> </ul> <ul><li> · Support customer testing before migration and execute customer migrations.</li></ul> <ul type="disc"><li>Creative problem-solving skills to address complex issues and deliver value to stakeholders.</li></ul> The Opportunity: As a Product Owner, you will be responsible for bringing products to life by conveying product needs to the development team and ensuring value is delivered on proposed features. You will define incremental build solutions to achieve larger goals set by the Product Manager and oversee the day-to-day activities of multiple agile teams. This role offers an exciting opportunity to lead multiple initiatives that will enhance customer experience and position MetLife as a leader in the voluntary product space. Key Responsibilities: Required Qualifications: <ul type="disc"> <li>At least 2 years’ experience working in an agile delivery method.</li> <li>At least 2 years’ experience using industry standard agile tools including Azure, Jira, or similar tools.</li> <li>At least 5 years’ experience in the financial services industry</li> <li>At least 5 years’ experience using industry standard document automation and communication tools</li> <li>At least 5 years of experience leading document automation and communication team(s) in support of complex business solutions</li> </ul> <ul><li> · Solid communication skills</li></ul> Preferred Qualifications: <ul type="disc"> <li>SAFe certifications</li> <li>At least 5 years of experience in agile delivery.</li> <li>At least 5 years of experience with Azdo setting up features and user stories.</li> <li>At least 5 years of experience working for an employee benefits provider</li> <li>At least 2 years of experience in the disability and absence product domain</li> <li>At least 5 years of experience with Quadient.</li> <li>At least 5 years of experience as a product owner or product manager for document automation solutions.</li> <li>Excellent writing and editing skills.</li> </ul>

526 Jobs in Wichita, KS, USA