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<h2>What's the role?</h2> Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation. <h2>Who is Hilti?</h2> Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. <h2>What does the role involve?</h2> <ul> <li> Building relationships – you’ll meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships </li> </ul> <ul> <li> Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory </li> </ul> <ul> <li> Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace </li> </ul> <ul> <li> Tracking your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role </li> </ul> <blockquote> Hilti North America has been consecutively recognized in Selling Power’s Top 50 Companies to Sell For in the last 18 years, coming in at #6 in 2023. </blockquote> <h2>What do we offer?</h2> Our account managers earn between $54,000 – $75,000 + $13,000-$19,000 in bonus per year, if all sales goals are met. The account manager role offers an uncapped bonus potential. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. In addition to salary, we offer: <ul> <ul> <li> Medical/Dental/Vision coverage effective on your first day of employment </li> </ul> <ul> <li> 401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment </li> </ul> <ul> <li> Generous Paid Time Off policy and holidays including two days to give back to your local community </li> </ul> <ul> <li> Paid parental leave, sabbaticals, military leave </li> </ul> <ul> <li> Education reimbursement and student loan assistance </li> </ul> <ul> <li> Up to five days per year of back-up daycare </li> </ul> <ul> <li> Life, accident and disability insurance </li> </ul> <ul> <li> Employee Assistance Program (EAP), company-paid wellness screenings </li> </ul> <ul> <li> Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate </li> </ul> </ul> <h2>What you need is:</h2> <ul> <li> High School Diploma or GED required </li> </ul> <ul> <li> Bachelor’s Degree preferred or equivalent work experience </li> </ul> <ul> <li> At least three years of outside sales experience – preferably in an environment with set targets </li> </ul> <ul> <li> Hands-on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments </li> </ul> <ul> <li> Maintain a valid driver’s license – we'll provide you with a company car, be sure you’re ready to drive </li> </ul> <ul> <li> Excellent time and territory management skills </li> </ul> <ul> <li> Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time </li> </ul> <ul> <li> Work a flexible and varied schedule </li> </ul> <h2>Why should you apply?</h2> We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It’s why most of our account managers come from a non-construction background. Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another. This job is #LI-Hybrid, meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

HILTI

Account Manager

<a href="https://amperity.com/company" target="_blank">Amperity</a> is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our<a href="https://amperity.com/blog/amperitys-commitment-to-diversity-equality-and-inclusion-2021-progress" target="_blank"> commitment to diversity, equity, and inclusion</a>. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of<a href="https://amperity.com/customers" target="_blank"> leading brands</a> make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting revenue and moving the business metrics that matter. Come help us make it happen! <h3>The Role</h3> Amperity’s Growth Marketing team is searching for a dynamic Senior Growth Campaigns Marketing Manager to own and execute integrated top of funnel omni-channel campaigns. This individual will spearhead digital campaign plans to capture demand and drive brand awareness for technical decision makers. This is an exciting opportunity to join our team and influence the go-to-market campaign strategy to attract, engage, and acquire high-value customers that convert to pipeline. If you love incorporating data driven insights, benchmarks and modern campaign best practices into your vision, read on to learn how this role can make a lasting impact across the broader revenue organization. <h3>Interesting Problems</h3> <ul> <li>Build top of funnel campaigns and strategy aligned to our go-to-market; including owning budget, KPIs, funnel conversion reporting, and digital channel activation.</li> <li>Regularly administrate, monitor, and optimize paid platforms (Google, Linkedin, TikTok, Bing, Youtube, Reddit, Podcasts) including pacing, bidding management, keyword strategy, budget and in-platform campaign development to increase ROAS. </li> <li>Map out the buyer’s journey to discoverability of Amperity to attract, engage, nurture, and convert leads across multiple campaign touchpoints and integrated channels.</li> <li>Build a segmentation strategy to capture attention of key personas who educate through self discovery, thought leadership, influencers, and community-led forums. </li> <li>Experiment and test ways to improve reach, capture demand and optimize inbound for the most cost-effective return on investment across paid and organic channels.</li> <li>Drive qualified pipeline across web, email, nurture, paid search, social media, display advertisements, and remarketing for timely sales follow-up of qualified leads.</li> <li>Explore new opportunities of investment to assist in scaling our customer acquisition lifecycle efforts and fuel growth with technical audience segments.</li> <li>Collaborate cross-functionally with marketing, product, revops, creative and sales teams to thoughtfully scale acquisition efforts and evangelize campaign learnings.</li> <li>Evaluate channel conversion, cost and engagement metrics, providing regular recommendations for continuous improvement and campaign optimizations.</li> <li>Manage paid search and social media campaign strategy; from managing budget, audience development, creative tests, landing page optimizations, backlinks, email.</li> <li>Deliver experiments to test messaging across customer acquisition tactics for B2B companies with long buying cycles. </li> </ul> <h3>About You</h3> <ul> <li>8 years experience operating in a digital marketing or demand gen campaigns role, preferably in the B2B tech space, or at a relevant startup.</li> <li>6 years developing integrated, multi-channel digital campaigns to capture demand and convert pipeline to revenue across the lead lifecycle and buying journey.</li> <li>Background marketing to technical audiences (developer, IT, data scientist, engineer). Also, knowledge of the Data cloud space would be a plus, but not required.</li> <li>Proven success testing, optimizing, managing SEO and paid social campaigns with an emphasis on building reports to show insights on cost, conversions and engagement.</li> <li>Consistent track record reporting on lead-gen and brand awareness media mix.</li> <li>Ability to work in a fast-paced environment that embraces continuous innovation.</li> <li>Comfortable presenting to senior management regular and ad-hoc campaign reporting by platform, channel, and user journey touchpoints metrics.</li> <li>Data oriented, highly analytical, and base decision making on performance.</li> <li>Basic understanding building email workflows within marketing automation platforms like Marketo and creating Salesforce reports for campaign conversions.</li> <li>Bachelor’s degree, preferably in Marketing or Business related equivalent</li> <li>Executed demand campaigns and A/B tests to measure content and messaging receptiveness, audience engagement, and overall KPI performance</li> <li>Build an influencer marketing program that engaged a roster of industry influencers in thought leadership, social media, content, developer communities, product launches. </li> </ul> <h3>Remote Available</h3> Amperity has offices in Seattle and NYC. We are also currently hiring in CA, CO, FL, GA, IL, IN, MA, MN, NJ, NY, OH, OR, TX, WA. <h3>Compensation</h3> Base Salary: $146,000 - $200,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training. Cash Incentives: Cash incentives are also available. Stock Options: The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position. <h3>Benefits</h3> We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our<a href="https://drive.google.com/file/d/1Jd5O27HxNE1AbAQu8jeQyC7aR1vWQHud/view" target="_blank"> US Benefits &amp; Perks Guide</a>. Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Amperity

Senior Growth Campaigns Marketing Manager

<h2>Overview</h2> Locations: US Remote, United States of America Manager, B2B Customer Success - Capital One Software - (Remote) At Capital One, we’re building a leading information-based technology company. We think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one. Our innovations impact tens of millions of consumers but we have the passion and heart of a small startup. We intend to disrupt the technology market with the software tools that we built to power our own successful digital transformation. We are seeking a customer-centric, energetic, and highly-motivated individual to join our Customer Success Team as a Customer Success Manager (CSM). The Customer Success team will provide an effective model for onboarding, supporting and building valuable relationships with business customers as they adopt our technology products. You are entrepreneurial by nature, completely comfortable working with diverse cross-functional teams, and talented at helping customers align technical and business outcomes. We look for people who obsess over removing friction from the overall customer experience and thrive in an entrepreneurial environment driven by bold ideas, collaboration and creativity. Key responsibilities include <ul> <li>Cultivating trust and building relationships with business customers. </li> <li>Helping customers identify, document, measure, and achieve their desired business outcomes.</li> <li>Creating Customer Success plans and conducting periodic business reviews and check-ins with customers to ensure business success and to align on ways to drive more value together</li> <li>Effectively advocating and representing the voice of business customers to influence organizational objectives, product roadmaps and the overall customer experience.</li> <li>Managing customer activity, identifying risk and growth opportunities, and partnering with internal teams to mitigate risks or close opportunities.</li> <li>Delivering regular business reports that provide qualitative and quantitative descriptions of business performance.</li> <li>Managing key processes including FAQ analysis, support case reviews, and customer feedback analysis.</li> <li>Developing and maintaining technical support procedures and policies.</li> <li>Serving as a knowledge resource and escalation point for coworkers and customers.</li> <li>Building credibility and trust within the team and with our business customers and stakeholders.</li> <li>Work together with a team of Customer Success Engineers and Customer Success Managers to achieve organizational objectives including the attainment of targets for customer satisfaction, service delivery, adoption, and renewal. </li> </ul> Basic qualifications <ul> <li>Bachelor's Degree or military experience</li> <li>At least 3 years experience in a customer-facing role in an organizational or entrepreneurial context</li> <li>At least 2 years experience working with cross-functional teams</li> </ul> Preferred qualifications <ul> <li>Master’s degree in business, business management or other related field.</li> <li>5+ years experience developing, marketing, selling, or supporting a client-facing technical product or service at scale.</li> <li>2+ years experience working with senior and executive level customer contacts.</li> <li>Strong written and oral communication skills.</li> <li>Demonstrable analytical thinking &amp; business insight.</li> <li>Demonstrated ability for relationship building and management</li> <li>AWS Certified Cloud Practitioner</li> <li>Snowflake Certified SnowPro Core</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $138,500 - $158,000 for Manager, B2B Customer Success; $168,700 $192,600 for Senior Manager, B2B Customer Success Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the<a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a> Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Manager, B2B Customer Success - Capital One Software - (Remote)

<h1>Senior Solutions Engineer (Pre-Sales Engineer)</h1> <a href="https://careers-americas.icims.com/jobs/15579/senior-solutions-engineer-%28pre-sales-engineer%29/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian is looking for a Pre-Sales Solutions Engineer for our enterprise business that’s passionate about being a product expert in the sales cycle, solving our enterprise customer’s hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on! <h4>In This Job, You Will:</h4> <ul> <li>partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory</li> <li>participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be</li> <li>probe for and identify additional opportunities for cross-product/solution expansion</li> <li>investigate, discover, and assess client pain points</li> </ul> <ul> <li>Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working</li> <li>have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams</li> <li>Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio</li> <li>Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision</li> </ul> <ul> <li>Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together</li> <li>Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management</li> <li>Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress</li> </ul> <h4>About You:</h4> We’re looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organization. On paper, you have 5+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. If you’re looking to be a cog in the system, this job isn’t for you. You’ve got a customer-centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs. You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful. <h4>More about our team</h4> You’ll be working alongside a globally distributed SE team, speaking with Global 2000 companies every day, and collaborating closely with our sales teams to provide an enterprise experience to our customers. We're a get s#!% done distributed team, built on Atlassian's core values. If this sounds like how you want to work, then we’re excited at the opportunity to have you join the team and help our company grow and change for the better. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $169,000 USD - $202,800 USD Zone B: $152,000 - USD $182,400 USD Zone C: $140,000 - USD $168,000 USD This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15579/senior-solutions-engineer-%28pre-sales-engineer%29/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Senior Solutions Engineer (Pre-Sales Engineer)

<h1>Account Manager, Strategic (Japanese-Speaking)</h1> <a href="https://careers-apac-atlassian.icims.com/jobs/15211/account-manager%2c-strategic-%28japanese-speaking%29/job?mode=apply" target="_blank">Apply for this job</a> Atlassian is continuing to drive investments focused on developing our largest, most strategic customers. We partner with 82% of the Fortune 500 and work with teams at IBM, Tesla, Dish, Lufthansa and many more. Our Account Management team looks to deepen our relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions. Our Account Management team owns retention and accelerates expansion, ultimately contributing to the transformation of our largest Enterprise customers worldwide. You will drive revenue growth across Atlassian’s full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade &amp; cross-sell opportunities throughout the customer lifecycle. You will partner closely with our Global Sales Team to drive Total Book of Business growth. Additionally, you will be partnering with Sales team on strategic opportunities, including white space analysis, strategic account planning &amp; mapping, and cross-functional partnership with Sales support teams. We are looking for a team player who can adapt rapidly to changing events and handle the complexity and detail orientation that comes with large strategic accounts. In addition, you need to be able to prioritize high value activities amongst competing priorities. You have over 7 years of relevant experience with a proven track record of achieving revenue targets and accelerating expansion within your owned book of business. You are confident with driving sales engagements end-to-end and are an expert at running cross-sell discovery. More about you The team is comprised of proactive, resilient, and empathetic Account Managers, specialized in accelerating growth across Atlassian's full suite of products and services. You are adaptable to change, consistently seek opportunities to learn, and lean into collaboration to drive success. We believe in the Atlassian values and want to use them as our compass in constantly refining and optimizing our go-to-market model. Responsibilities <ul> <li>Accelerating revenue growth by leveraging existing customer footprints to maximize expansion via a tops-down, solution-oriented approach</li> <li>Developing Senior and Executive relationships over video conferences as well as in-person</li> <li>Manage high-value renewals &amp; expansion across a sizable product portfolio</li> <li>Ownership of growth opportunity management and sales cycles end-to-end</li> <li>Partner with our Sales team on account planning and driving total book of business growth through competitive, market and whitespace analysis</li> <li>Increase customer awareness of Atlassian's product portfolio to discover cross-sell and up-sell opportunities</li> <li>Maintain a deep understanding of product updates and new offerings and articulates those improvements to customers and our solution partners</li> <li>Forecasting accountability for your owned book of business</li> <li>Proactively identifying pockets of risk in your Customer’s portfolio and triaging solutions to mitigate issues before they impact customer satisfaction</li> <li>Managing up internally to provide awareness and advocacy of customer needs</li> <li>Influencing cross-functional partners toward mutually beneficial outcomes</li> </ul> Qualifications <ul> <li>Professional fluency in Japanese and English</li> <li>7+ years experience in account management, inside sales, customer success or other relevant business areas</li> <li>Experience managing high-revenue customer engagements with Enterprise-level customers</li> <li>Experience managing complex, end-to-end sales cycles is preferred</li> <li>Experience selling Enterprise SaaS products across a global account footprint</li> <li>Experience working with Channel Partners &amp; GSIs to retain and grow customer accounts</li> <li>Understanding of the typical SaaS Customer Journey and experience guiding customers through risk scenarios</li> <li>Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures</li> <li>Proven track record of meeting or exceeding performance goals</li> </ul> <a href="https://careers-apac-atlassian.icims.com/jobs/15211/account-manager%2c-strategic-%28japanese-speaking%29/job?mode=apply" target="_blank">Apply for this job</a>

Account Manager, Strategic (Japanese-Speaking)

<a href="https://walmart.wd5.myworkdayjobs.com/WalmartExternal/job/Tulsa-OK/XMLNAME--USA--Merchandising-Lead_R-2013751/apply" target="_blank">Apply</a> <ul> <li> Location TULSA, OK </li> <li> Career Area <a href="#">Business Operations</a> </li> <li> Job Function Business Services </li> <li> Employment Type Regular/Permanent </li> <li> Position Type Hourly </li> <li> Requisition R-2013751 </li> </ul> <h2>Position Summary...</h2> <h2>What you'll do...</h2> Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services. Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines; ensuring compliance with company policies and procedures; supporting the Open Door Policy; and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Receives and stocks supplies and merchandise from distribution centers and vendors throughout the facility and organizes and maintains the sales floor by utilizing equipment, merchandising, and completing paperwork, logs, and other required documentation according to company policies and procedures. Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for forklift spotting and handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management. Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handling claims and returns; zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise. Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures; merchandising area categories; and stocking, zoning, and cleaning all departments. Oversees the picking and staging of club pick up orders throughout the day; and ensuring products are selected and staged according to company policy and procedures. Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities. Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems. Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits include medical, vision and dental coverage -Financial benefits include 401(k), stock purchase and company-paid life insurance -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see <a href="https://one.walmart.com/notices" target="_blank">https://one.walmart.com/notices</a>. - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at <a href="https://bit.ly/3iOOb1J" target="_blank">https://bit.ly/3iOOb1J</a>. The hourly wage range for this position is $19.00 to $27.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. <h2>Minimum Qualifications...</h2> Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Must be 18 years of age or older. 6 months retail experience AND 6 months customer service experience. <h2>Preferred Qualifications...</h2> Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading a team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others <h2>Primary Location...</h2>7757 S Olympia Avenue W, Tulsa, OK 74132-1862, United States of America <h3> About Sam's Club</h3> Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center. Sam’s Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Walmart

(USA) Merchandising Lead

Leverage

Senior Account Executive (Payments)

Senior Account Executive

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role As the Director of Channel Sales at Fivetran, you will play a pivotal role in driving our growth strategy by developing and managing a robust channel partner ecosystem. You will be responsible for identifying and onboarding new reseller partners, fostering strong relationships with existing ones, and creating effective sales enablement programs that empower our reseller partners to succeed. Your strategic vision and leadership will guide the team in achieving sales targets and expanding our market reach, all while ensuring alignment with our company’s values and objectives. As our business scales, you will hire a global team. This is a full time position based remotely in the United States. Technologies You’ll Use Salesforce, Looker, Crossbeam, Zinfi or other PRMs, Coupa What You’ll Do <ul> <li>Manage global resell initiative and hire a team of Channel Account Executives in the Americas and APAC</li> <li>Identify, recruit, and activate up to 20 resellers in AMER to drive reseller pipeline and incremental bookings</li> <li>Own and drive a Partner strategy that supports Fivetran’s growth aspirations, initially focusing on the Americas, but extending globally over time.</li> <li>Be responsible for building out a resell partner ecosystem with a clear focus on incremental revenue to Fivetran across a variety of national and regional partners (CDW, SHI, Perficient, regional resellers)</li> <li>Recruit, hire, and manage a global channel account executive team based on success criteria</li> <li>Player / coach initially - responsible for partner development and management in H1 FY26 before hiring a Channel AE</li> <li>Own channel sales number and drive pipeline alongside Fivetran AEs and resellers in Year 1</li> <li>Engage regularly with Fivetran field teams and leadership to align on territory based partner strategy, resources, and execution</li> </ul> Skills We’re Looking For <ul> <li>Extensive experience in developing and executing successful channel sales strategies, with a strong understanding of reseller dynamics and partner ecosystems within the SaaS industry.</li> <li>Exceptional interpersonal and communication skills to build and maintain strong relationships with channel partners, ensuring alignment and mutual growth.</li> <li>Demonstrated ability to lead and mentor a small sales team, fostering a collaborative environment that drives performance and motivates team members to achieve their goals.</li> <li>Strong analytical and problem-solving abilities to assess market trends, partner performance, and sales metrics, enabling data-driven decision-making to optimize channel strategies.</li> <li>Experience in creating and implementing sales training programs and tools that empower partners to position and sell the product effectively, driving revenue growth and partner success.</li> </ul> #LI-REMOTE #LI-DH1 The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The pay range is subject to change and may be modified in the future. Your recruiter can share more about the specific pay range for your location during the hiring process. This range represents base salary only and does not include incentive for sales roles, equity, or benefits, if applicable. Pay Range $158,479—$198,099 USD Perks and Benefits <ul> <li>100% employer-paid medical insurance* </li> <li>Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off</li> <li>RSU stock grants*</li> <li>Professional development and training opportunities</li> <li>Company virtual happy hours, free food, and fun team-building activities</li> <li>Monthly cell phone stipend</li> <li>Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.</li> </ul> *May vary by country and worker type - please reach out to your recruiter for more information Click <a href="https://drive.google.com/drive/folders/1CdawUwjo1Q1B7ghZJ_owdmmHB8VtqhBu?usp=sharing" target="_blank">here</a> to learn more about Fivetran's Benefits by Region. We’re honored to be <a href="https://fivetran.com/blog/hvr-acquisition-series-d" target="_blank">valued at over $5.6 billion</a>, but more importantly, we’re proud of our <a href="https://fivetran.com/culture" target="_blank">core values of Get Stuck In, Do the Right Thing, and One Team, One Dream</a>. Read about us in <a href="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" target="_blank">Forbes</a>. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion &amp; belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, <a href="https://www.youtube.com/watch?v=xlhtp4dGh8o" target="_blank">click here</a> and enjoy our video. To learn more about our candidate privacy policy, you can <a href="https://fivetran.com/candidate-privacy" target="_blank">read our statement here</a>. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this <a href="https://forms.gle/V7k3t4u9j523XkEt6" target="_blank">form</a>. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Fivetran

Director of Global Channel Sales

Vice President, Professional ServicesBlackbaud is looking to identify an energetic, hands-on, customer-centric leader to spearhead our Services operations. With thousands of projects annually and hundreds of thousands of delivery hours, this role is at the heart of powering impact for our customers. As the VP, you’ll oversee Professional Services (PS), Consulting, Implementation &amp; Activation (I&amp;A), Managed and Retained Services, and Analytics Services.Reporting to the Chief Customer Officer, this role will work as a strategic leader to partner with the Services (PS, I&amp;A, Managed and Retainer) Leadership and Blackbaud’s Success Teams in developing a sound understanding of the business goals and strategies, recommending and driving appropriateorganizational initiatives in support of those strategies. It will be necessary to lead day-to-day activities of an effective and efficient Services function that will demonstrate the highest degree of professionalism and customer service ensuring that KPIs and service level agreements are met or exceeded.What you will do:• Serve as top executive sponsor with customers for our Services practice – fostering deep business relationships.• Develop and implement our Services Strategy to drive overall growth and profitability for our business while improving customer adoption and retention.• Lead resource and process optimization across practices and service lines to achieve KPIs and drive margin improvement goals.• Infuse ‘Customer Delight’ into Services practices and foster positive customer outcomes via our Services business.• Champion the maturation of the Services function by incorporating SaaS company services best practices.• Craft forward-looking strategy for potential Business Process Outsourcing (BPO) initiatives, aligning with our long-term business goals.• Drive Revenue Delivery for delivering actual revenue results, ensuring successful outcomes for the organization.• Work in partnership with Blackbaud’s senior leaders and representing Blackbaud to multiple audiences.• Optimize systems for growth and customer delight: Continuously evaluate and adapt our professional services/I&amp;A systems, financial systems, and delivery methods to accommodate business changes and enhance customer interactions.• Develop/run metrics that track efficiency and service level agreements of the enterprise services organization. Work with business leaders to identify triggers to mitigate impediments to positive business performance.• Create a partner success program to enable, grow and collaborate with our ecosystem of partners.• Collaborate with sales leaders to ensure project scoping and SOW efforts are accurate, consistent and have repeatable practices for contractual commitments and agreements.• Responsible for demand planning to ensure training, hiring and resource skills are in place to meet demand forecast.• Implement and oversee consistent project launch practices and ongoing quality assurance processes to maintain on-time, high quality, and on-budget delivery of projects.• Serve as executive sponsor on major internal Services project oversight work.• Monitoring for approving and monitoring non-billable customer work commitments.• Manage internal resource assignments to ensure productive use of available hours and valuable output in the form of prioritized practice deliverables.• Oversee service delivery partnerships to ensure the optimal use of variable resources and the development of valuable partnerships including the creation of potential offshore capabilities.• Consult on project work streams to identify and drive opportunities to escalate deliverables and/or improve effectives with the application of available resources.• Establish consistent metrics, methods and practices necessary to leverage repeatable deliveryopportunities, resource optimization and margin improvements.• Nurture and cultivate top talent: As a leader, actively develop and identify individuals with exceptional skills and potential, ensuring a strong pipeline of capable team members.• Impactful teamwork among many unique constituents including internal and external customers, other services functional leaders and business unit stakeholders.What you will bring:• A minimum of 15 years of career progression within a combination of professional services/delivery/support functions and a strong operational background.• At least 10 years of experience with implementing/using and maximizing the benefits of metrics, processes and systems to maximize performance on key professional services metrics.• At least 5 years as a services executive, within a recognized SaaS services organization or firm representing $100M+ in services revenue.• At least 5 years experience with the non-profit sector as a service provider.• Business Process Operations, contributing to streamlined global operations, workforce strategy and organizational efficiency. Inclusive of offshore leadership with proven ability to lead and manage teams across multiple geographies, fostering collaboration and achieving business goals.• Track record of building strong relationships with executives across the organization in services, sales, marketing and operations is important.• Proven team builder with an established track record of driving change and attracting, motivating and retaining top talent.• Exceptional communication skills, a strong analytical acumen, proven delivery successes in complex project implementations, hands-on operational experience and outstanding leadership credentials.#LI-REMOTEStay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>.

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