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<h2>What's the role?</h2> Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation. <h2>Who is Hilti?</h2> Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. <h2>What does the role involve?</h2> <ul> <li> Building relationships – you’ll meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships </li> </ul> <ul> <li> Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory </li> </ul> <ul> <li> Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace </li> </ul> <ul> <li> Tracking your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role </li> </ul> <blockquote> Hilti North America has been consecutively recognized in Selling Power’s Top 50 Companies to Sell For in the last 18 years, coming in at #6 in 2023. </blockquote> <h2>What do we offer?</h2> Our account managers earn between $54,000 – $75,000 + $13,000-$19,000 in bonus per year, if all sales goals are met. The account manager role offers an uncapped bonus potential. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. In addition to salary, we offer: <ul> <ul> <li> Medical/Dental/Vision coverage effective on your first day of employment </li> </ul> <ul> <li> 401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment </li> </ul> <ul> <li> Generous Paid Time Off policy and holidays including two days to give back to your local community </li> </ul> <ul> <li> Paid parental leave, sabbaticals, military leave </li> </ul> <ul> <li> Education reimbursement and student loan assistance </li> </ul> <ul> <li> Up to five days per year of back-up daycare </li> </ul> <ul> <li> Life, accident and disability insurance </li> </ul> <ul> <li> Employee Assistance Program (EAP), company-paid wellness screenings </li> </ul> <ul> <li> Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate </li> </ul> </ul> <h2>What you need is:</h2> <ul> <li> High School Diploma or GED required </li> </ul> <ul> <li> Bachelor’s Degree preferred or equivalent work experience </li> </ul> <ul> <li> At least three years of outside sales experience – preferably in an environment with set targets </li> </ul> <ul> <li> Hands-on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments </li> </ul> <ul> <li> Maintain a valid driver’s license – we'll provide you with a company car, be sure you’re ready to drive </li> </ul> <ul> <li> Excellent time and territory management skills </li> </ul> <ul> <li> Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time </li> </ul> <ul> <li> Work a flexible and varied schedule </li> </ul> <h2>Why should you apply?</h2> We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It’s why we haven’t gone through any waves of layoffs – even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It’s why most of our account managers come from a non-construction background. Success at Hilti comes down to teamwork and ability – the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another. This job is #LI-Hybrid, meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

HILTI

Account Manager

Leverage

Senior Account Executive (Payments)

Senior Account Executive

<h1>Strategic Customer Success Manager (DACH)</h1> <a href="https://globalcareers-atlassian.icims.com/jobs/16201/strategic-customer-success-manager-%28dach%29/job?mode=apply" target="_blank">Apply for this job</a> Atlassian is looking for a German speaking Strategic Customer Success Manager. We are looking to hire eligible candidates for this role who are remotely based in the United Kingdom, the Netherlands, France, Poland, and Germany only. Atlassian Strategic Customer Success Managers (CSMs) help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained outcomes by delivering standard methodologies at scale that support product adoption, solution expansion, and long-term growth of customer users. As a Strategic CSM, you’ll build relationships and demonstrate an understanding of the Atlassian customer journey. You’ll be equipped to guide complex customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices. You'll use your solution expertise to cut across multiple products and solution practice areas. You’ll work with a variety of customer profiles including C-Level contacts, executives, and multi-layered global teams to support the successful adoption and expansion of their Atlassian solution investment. To help our teams work together, you will be fully remote, but requires you to work GMT / CEST Time Zone hours. You will report to the Regional Head of Customer Success. Your future team With over 300,000 customers worldwide, Atlassian is helping organisations like NASA, IBM, Hubspot, Samsung and Coca-Cola unleash the power of every team through Atlassian Solutions. With a focus on value, we help our customers understand how our products combine to create enterprise solutions that transform their business’s outcomes. We’re different from other organisations because we approach everything we do using our value of ‘play as a team'. Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. <ul> <li>Develop a trusted advisor relationship with customers at the C-suite and executive level, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.</li> <li>Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams.</li> <li>Guide the customer and Atlassian Account Team to develop customer Success Plans, including regular check-ins, QBRs (Quarterly Business Reviews), and strategic planning sessions.</li> <li>Experience navigating complex implementation processes with multiple partners globally to meet complex enterprise needs.</li> <li>Maintain an understanding of our products and solutions and speak with customers about the most relevant features for their specific requirements.</li> <li>Engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions.</li> <li>Develop and execute adoption strategies targeting high value accounts, driving change management, and expanding customer footprint.</li> <li>Mitigate churn through early risk identification, intervention, escalation and mitigation in partnership with your account team and in particular the Account Associate.</li> <li>Be the Voice of the Customer to provide internal feedback on how Atlassian can better serve our Strategic customers.</li> </ul> <ul> <li>Fluent in German and English </li> <li>8-10+ years of experience in Customer Success or account management with a track record managing strategic customers with a complex SaaS product portfolio.</li> <li>Experience establishing yourself as a trusted advisor with customer partners to guide outcomes.</li> <li>Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified.</li> <li>Understanding of common Jira and Confluence end-user use cases and ways of working, with ability to demonstrate those use cases, and understanding of configuration trade-offs.</li> <li>Collaborate internally across product, sales, support and marketing to facilitate a seamless customer experience.</li> <li>Experience balancing a book of business in a customer-facing environment.</li> <li>Problem-solving skills and a customer-centric mindset.</li> <li>Experience with Gainsight (or similar CRM tool), Salesforce and BI tools such as Tableau.</li> </ul> Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/16201/strategic-customer-success-manager-%28dach%29/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Strategic Customer Success Manager (DACH)

Your Impact: The Regional Manager (RM) is responsible for driving sales growth and market penetration for each Rauland distributor in their assigned territory for both the health care and educational markets. Through their activities (presentation support, distributor owner influence, sales personnel management and training, etc.) we improve our distributor’s competence –the ability to outsell our competitors—and coverage –the number of sales hours a distributor focuses on our product. What You'll Do: <ul> <li>Distributor Management - consult on market strategy, best practices, scorecards and growth strategies. Ensure channel partners are aligned with Rauland direction and strategy.</li> <li>Sales Competency - sales training, coaching and call support as it relates to both the product and selling skills. Presentation training and coaching. Provide Rauland Product training to new reps, making calls to hospitals routinely with sales reps and coaching them on techniques and skills. </li> <li>Sales Management - Territory Strategy, Opportunity Management, Salesforce and Sales Funnel Management. Work with Sales Managers and Sales Reps at least once per quarter to evaluate their Sales Pipeline and monitor call activity to every account. </li> <li>Presentation Support - Presentation on key opportunities and manage Solution Center visits. Work with the Sales Reps on presentations and presentation skills, practicing as necessary and assist in planning and setup. </li> <li>Market Presence – Attend National and Regional Trade Shows, Rauland Sponsored Events, speaking engagements and specialty shows and events. </li> <li>Hospital Industry - Understanding of Clinical workflow, competitors and competitive information, knowledge of industry trends and changes. Partnering with vendors to build relationships and work with hospital managers to understand their needs and clinical workflow.</li> <li>Educational Industry – Understanding of school public address and communications systems, and emergency critical communications systems. Knowledge of public, private, and higher ED industry and trends. Partnering with vendors to build relationships and work with school administrators to understand current and future communications needs. </li> <li>Sales Leadership – Exhibit strong sales leadership traits, that set the example for distributor sales team members and use sales leadership skills to ensure that Rauland distributor partners sales teams are executing effective sales strategy and tactics while influencing distributor leadership.</li> </ul> Do You Have?... <ul> <li>Bachelor’s Degree (BA or BS) or equivalent </li> <li>Minimum of five years related sales or sales management experience in healthcare or education IT, or software sales</li> <li>Skills: presentation proficiency, coaching and management, leadership and strategy, sales, and good people skills</li> <li>Ability to work with minimal supervision</li> <li>Must have excellent verbal communication skills, able to speak comfortably to groups of 10-100 people</li> <li>An inclination for new technology and how to sell value-based software</li> <li>Able to articulate and coach partner reps on how to create long term value with company systems and associated technology to distributors, sales reps, and customers</li> <li>Ability to travel 60%-70%</li> </ul> Why Us? Rauland, a division of AMETEK, is a business unit in the Measurement, Communications and Technologies division of AMETEK. We are a leader in integrated communications technology, designing and manufacturing Nurse Call Systems for the medical industry and school critical communication systems for the education K-12 market. Website: <a href="http://www.rauland.com" target="_blank">www.rauland.com</a>

AMETEK

Regional Sales Manager - West Region

<h1>Senior HR Business Partner, Sales &amp; Success</h1> <a href="https://careers-americas.icims.com/jobs/14918/senior-hr-business-partner%2c-sales-%26-success/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team Are you ready to unleash your strategic thinking, commercial savvy, and scrappy nature at Atlassian? We're looking for a dynamic Senior HRBP to team up with our sales and success leaders, helping us scale and deliver an outstanding organization. In this exciting role, you'll build high-performing teams by solving complex challenges, driving impactful people priorities, and curating the development of the teams you support.The role involves coaching, cross-functional partnering, influencing transformational programs, and steering projects. Join us for a fun yet challenging adventure where your contributions will truly make a difference! What you'll do This role partners with Sales &amp; Success global leadership, spanning multiple business areas. In this role, you'll get to: <ul> <li>Partner with leaders to develop and execute the People Strategy and roadmap aligned to the vision and longer-range strategies</li> <li>Be an important part of the Sales &amp; Success transformation</li> <li>Partner with regional HRBPs and Centre of Excellence (COE) Partners to deliver on talent strategy and operational plans.</li> <li>Deliver core HR processes/programs being developed in our COEs to the function</li> <li>In partnership with People Analytics tools provide insightful analytics, trends, and recommended actions to clients to guide planning, program design, decision-making, and measures of success.</li> <li>Drive organizational design, workforce planning, and change management as we continue to grow and scale the organization.</li> <li>Build a culture of inclusion by infusing Diversity, Equity, and Inclusion strategies into talent acquisition, manager growth and development, employee experience, and organizational health.</li> <li>Coach leaders through organizational issues, talent strategies, and leadership development.</li> </ul> Your background <ul> <li>10+ years HR experience with progressively challenging responsibilities in Business Partner roles ideally in high-growth, fast-paced, global environments. Previous GTM experience a plus.</li> <li>Proven experience in developing and implementing HR transformations and strategies, initiatives, and programs that support organizational goals and objectives.</li> <li>Highly collaborative with the ability to quickly build strong and trusted relationships across leadership teams, cross-functional partners, and key stakeholders.</li> <li>Ability to influence and energy to get things done with an iterative approach and willingness to jump from strategy to development to change management to execution in order to scale programs aimed at driving business outcomes.</li> <li>Excellent business storytelling skills, both verbal and written, with an ability to translate "HR speak" and data insights into an accessible, influential narrative.</li> <li>Critical thinker and analytic-minded with success in developing data-driven solutions to the business.</li> <li>Business-first mindset with an ability to work at multiple levels of the HR stack driving strategic impact but with strong execution muscle to drive clear business outcomes.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $186,300 - $248,400 Zone B: $167,700 - $223,600 Zone C: $154,600 - $206,200 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/14918/senior-hr-business-partner%2c-sales-%26-success/job?mode=apply" target="_blank">Apply for this job</a>

Senior HR Business Partner, Sales & Success

Req ID: 75359 Location: Tulsa -TUL Areas of Interest: Consumer Banking; Consumer Training &amp; Development; Marketing; Sales Pay Transparency Salary Range: Not Available Application Deadline: 09/12/2024 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> BOK Financial is looking for talented individuals to build long-term client relationships and offer financial solutions in a dynamic, fast-paced environment. The role involves developing sales growth strategies, collaborating across various functions, and enhancing sales team productivity through training and resources. If you’re passionate about innovation, growth, and teamwork, this position is ideal for you. <h2>Job Description</h2> The Manager, Consumer Sales Enablement is responsible for developing sales growth strategies to increase revenue and customer acquisition. This role plays a pivotal role in bridging the gap between sales strategy and execution. This strategic leader collaborates across various functions within the Consumer Bank to accelerate sales activity and drive success. The Manager, Consumer Sales Enablement’s primary focus is on enhancing sales team productivity through training, resources, and tools, ensuring alignment with sales, marketing, and product strategies for effective customer interactions. <h2>Team Culture</h2> At BOK Financial, the culture is characterized by ambition, collaboration, and client-focused inspiration. Employees work together tenaciously, aiming to get things done right while imagining and achieving their clients’ best possible futures. The company emphasizes engagement, empowerment, and inclusivity, creating a winning environment for long-term success. <h2>How You'll Spend Your Time</h2> <ul> <li>You will create and execute strategies to enhance sales team performance and streamline processes for better interdepartmental collaboration.</li> <li>You will work with various teams to identify opportunities, understand market trends, and develop programs that enhance sales effectiveness by leveraging insights from different departments.</li> <li>You will implement and manage sales tools in line with the sales enablement strategy while staying updated on the latest technologies to boost sales productivity.</li> <li>You will assist in prospect qualification, helping bankers prioritize leads and ensuring the sales team has the resources to engage potential customers.</li> <li>You will set key performance indicators for sales enablement, regularly measure and analyze results, and adjust strategies for continuous improvement. </li> <li>You will leverage enablement findings and data-driven insights to refine processes, enhance customer interactions, and drive revenue growth.</li> <li>You will create and manage high-quality sales content and training programs in collaboration with various bank departments.</li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of a Bachelors Degree in Business, Finance, Marketing or related field of study and ­­7+ years of experience in ­­­­­­­­­­­­­sales enablement, sales operations, or a related field in the banking industry or equivalent combination of education and experience. <ul> <li>Proven track record of driving deposits and loan growth through sales enablement strategies. </li> <li>Strong working knowledge of Consumer Banking products, services and industry trends.</li> <li>Exceptional priority, time management, organization, and multi-tasking skills to effectively handle projects in a fast-paced, high volume and deadline intensive environment. </li> <li>Ability to work collaboratively and adapt to changing priorities. </li> <li>Excellent analytical skills including database and spreadsheet analysis, advertising and research with the ability to interpret data and generate insights.</li> <li>Excellent written and verbal communication skills with the ability to prepare and deliver persuasive oral and written reports and presentations; ability to communicate with senior level management, regulators, and executive officers.</li> <li>Demonstrated leadership ability and team building skills.</li> <li>Advanced PC application skills including Word and Excel. </li> </ul> BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Manager, Consumer Sales Enablement

<h1>Senior Principal Program Manager, Growth</h1> <a href="https://careers-americas.icims.com/jobs/14930/senior-principal-program-manager%2c-growth/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team We're hiring a Senior Principal Program Manager, reporting to our Head of Program Management for Growth. As a Senior Principal Program Manager, you will help shape our Program Management organisation as a senior individual contributor. The goal is to steer a critical Growth program working closely with the teams and product, design and engineering leaders. You will have diverse program management capabilities and will guide successful outcomes by influencing others and going deep into issues. Also, you will understand the business strategy and align the technical teams to this to accelerate the program. What you'll do <ul> <li>Manage large technical programs that span multiple teams and product areas</li> <li>Manage often high-volume and high complexity dependencies and risks between teams by aligning partners and escalating</li> <li>Report on success metrics for programs including major risks</li> <li>Be a partner on the product and delivery strategy with the leadership team</li> <li>Guide, facilitate and close technical discussions to unblock program outcomes</li> <li>Apply your technical understanding to support and negotiate delivery timelines</li> <li>Advocate for change in program management and deliver best practices</li> </ul> Your background <ul> <li>7+ years of program leadership experience on software teams as Program Manager</li> <li>Experience leading projects spanning multiple teams in multiple timezones, covering all of the following</li> <li>Create and hold accountability for the schedule</li> <li>Make critical decisions quickly to keep project on track</li> <li>Track and managing risks and dependencies</li> <li>Communication to your team and partners</li> <li>Collaborate across teams to evolve standards, engineering processes and developer productivity tools</li> <li>Experience using metrics to improve on software development processes for cloud/SaaS teams</li> <li>Experience working with experimentation teams and specifically A/B testing</li> <li>Foundational technical knowledge that will allow you to work with engineering teams</li> <li>Modern SaaS architecture, development and operational experience</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $221,500 - $295,300 Zone B: $199,300 - $265,800 Zone C: $183,800 - $245,100 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/14930/senior-principal-program-manager%2c-growth/job?mode=apply" target="_blank">Apply for this job</a>

Senior Principal Program Manager, Growth

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. FourKites is looking for an extraordinary people leader who is customer obsessed and believes in our core values of one team, bias for action, attitude matters and extreme ownership. The FourKites Customer Success Team owns the overall customer relationship. The team’s goal is to provide our customers the best experience and business consultancy. We provide best practices and thought leadership to help our customers recognize business value and prove ROI. Our goal is to be viewed as trusted partners and to create raving fans that want to continuously further their partnership with FourKites. As the Manager of Customer Success, you will lead a team of Customer Success Managers responsible for providing a best-in-class customer experience. The team is responsible for guiding customers through their visibility journey and managing a book of customers. Key metrics include Net Revenue Retention, Customer Satisfaction, Customer Health, and account growth. Your team will work heavily with Sales, Operations, Product and Leadership. The ideal candidate will be equally passionate about FourKites solutions, customer outcomes, leading, developing and inspiring a team that scales with our growth. What you’ll be doing: <ul> <li>Development and manage a team of Customer Success Managers</li> <li>Build and cultivate relationships with customer executives and champions of strategic accounts and serve as an escalation point for client conflict resolution as necessary</li> <li>Partner with Customer Enablement to ensure CS Playbooks are being advanced based on our business growth and maturity</li> <li> Provide direction, coaching and feedback to CSMs around day-to-day execution of CS Playbooks</li> <li>Detailed management routines around account planning, business objectives, risk mitigation, and customer expansion</li> <li>Understand and mitigate account risk and escalate to dependent functions as necessary</li> <li>Enable Customer Growth Account Executives, Renewals Manager and CSMs to strategize on renewals and expansion opportunities</li> <li>Hire, onboard, and develop team members to progress their career at FourKites</li> <li>Contribute and lead a culture of customer success</li> <li>Collaborate with other FourKites leaders to ensure one team approach to meet and exceed customer expectations</li> </ul> Who you are: <ul> <li>Manage and influence behavior through persuasion, negotiation, and consensus building</li> <li>Understanding of value drivers in recurring revenue business models</li> <li>Analytical and process-oriented mindset</li> <li>Experience in a SaaS company or tech startup</li> <li>Bachelor's degree or equivalent experience, MBA a plus</li> <li>Enthusiastic and creative leader with the ability to inspire others</li> <li>Demonstrated desire for continuous learning and improvement</li> <li>Excellent communication and presentation skills</li> </ul> Preferred <ul> <li>7+ years’ experience in an account management, consulting or customer success</li> <li>3+ years of directly managing customer-facing teams</li> <li>Experience directly or indirectly working with freight management and supply chain</li> </ul> Who we are: FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Tracking more than 2.5 million shipments daily across road, rail, ocean, air, parcel and courier, and reaching over 185 countries, FourKites combines real-time data and powerful machine learning to help companies digitize their end-to-end supply chains. More than 1,000 of the world’s most recognized brands — including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies — trust FourKites to transform their business and create more agile, efficient and sustainable supply chains. FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to standard holidays, and a hybrid, flexible approach to work. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. And we're always listening for new ways to support everyone in and out of the office. If you are a California resident, here is our<a href="https://www.fourkites.com/california-applicant-privacy-notice/" target="_blank"> California Applicant Privacy Notice</a>.

FourKites

Manager, Customer Success

<h1>Solutions Sales Executive, ITSM (Japanese)</h1> <a href="https://globalcareers-atlassian.icims.com/jobs/15488/solutions-sales-executive%2c-itsm-%28japanese%29/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian is revolutionising the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software &amp; collaboration. We have over 300,000 customers worldwide, and the Solutions Sales Executive help the largest of those accounts scale their investments in Atlassian. Our Solutions Sales Executive team is now looking for an experienced solutions sales professional to lead our Jira Service Management sales efforts in Japan. Reporting to the Enterprise Sales Manager - Japan , you will identify and close new business, drive revenue growth for the Jira Service Management solution, and work with other members in the Go-To-Market team to develop a long term relationship with our top enterprise customers in Japan. In this role, you'll get to: <ul> <li>Develop and execute a sales strategy to drive revenue growth for Jira Service Management in Japan market.</li> <li>Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes.</li> <li>Work with cross-functional teams, including Account Executive, Marketing, Customer Success, and Product, to ensure customer satisfaction and retention.</li> <li>Represent Jira Service Management at industry events and conferences.</li> <li>Provide accurate sales forecasts and reports to senior management team located in Japan.</li> <li>Work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other sales and service firms of all shapes and sizes.</li> </ul> On your first day, we'll expect you to have: <ul> <li>At least 10 years of experience in Sales, with a proven track record of achieving and exceeding sales targets in technology vendors</li> <li>Experience in the ITSM market and familiarity with any service management solutions is highly preferred.</li> <li>Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and colleagues.</li> <li>Comfortable of making independent decision driving GTM campaign with other Atlassian team and channel partners in the Japan market.</li> <li>Fluency in Japanese and English is required.</li> </ul> If you are passionate about bringing Jira Service Management to the Japanese market, we encourage you to apply for this exciting opportunity. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/15488/solutions-sales-executive%2c-itsm-%28japanese%29/job?mode=apply" target="_blank">Apply for this job</a>

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