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The Home Depot

Customer Service/Sales

<h3>See yourself at Twilio</h3> Join the team as our next Senior Solutions Engineer - Segment. Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. About the job Have you got a knack for explaining technical concepts? Do you want to work closely with industry-leading companies to solve some of their toughest problems? We’re looking for a Senior Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You will be joining a team of solutions engineers that are passionate about storytelling, problem solving, and building meaningful solutions that solve real-world problems. We partner with Account Executives in discovering technical and business pains and requirements, advocating for customer needs to internal teams, and demonstrating the art of the possible. We get excited talking to data engineers, marketers, and product managers, and also know how to distill technical concepts to our buyers, while simultaneously articulating business value. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture. <h3>Responsibilities</h3> In this role, you’ll: <ul> <li>Partner with Account Executives to execute pre-sales activities including opportunity qualification, discovery, demonstrations, Proof-of-Concept, RFP responses,and justifying business value. </li> <li>Become an expert builder and evangelist of Segment’s products and partner ecosystem.</li> <li>Lead technical evaluations with our prospects to uncover their goals and technical pain, in order to design, demonstrate and present innovative solutions that unlock business-level gains. </li> <li>Develop subject matter expertise on Customer Data Platforms (CDPs) and Segment’s role within the customer data ecosystem.</li> <li>Act as a trusted advisor to consult with customers and prospects in order to influence their customer data strategy and architecture design.</li> <li>Build a perspective on customer and market trends by listening to prospects and advocating for customer interests to influence Segment’s strategy and vision. </li> </ul> <h3>Qualifications </h3> Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>You have 3+ years of success in a solutions engineering (presales) role with 6+ years of progressive professional experience supporting technical products.</li> <li>You have a curiosity that often manifests in understanding technology "under the hood", and have a knack for understanding technical concepts.</li> <li>You have a passionate commitment to closing deals.</li> <li>You’re a customer focused problem solver. You balance devising creative solutions and doing what’s right for the customer.</li> <li>You’re a life-long learner - you enjoy digesting new information and sharing that knowledge with others.</li> <li>You are organized, driven and have the ability to switch context quickly throughout the day.</li> <li>You have experience with Data Engineering, Cloud Data Warehouses, Data Modeling, and APIs</li> <li>You have experience with marketing technology such as marketing automation, personalization, journey orchestration, or advertising.</li> </ul> Desired: <ul> <li>You have experience with customer data platforms</li> <li>You’ve built websites and/or mobile apps, or have experience working with ETL and/or data pipelines. You are familiar with the cloud infrastructure that powers them (e.g. Amazon Web Services, Google Cloud Platform, Microsoft Azure, etc).</li> <li>You have some experience with Data Analytics, Data Science, AI, or Machine Learning</li> </ul> Location This role is remote and is not eligible for hire in San Francisco, Oakland or San Jose, CA, Connecticut, New Jersey, New York, Washington, Pennsylvania or the surrounding areas. <h3>What We Offer</h3> There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. <h3>Twilio thinks big. Do you?</h3> We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call<a href="https://www.twilio.com/company/values" target="_blank"> Twilio Magic</a>. Additionally, we empower employees to build<a href="https://twilio.org/impact/2021-report/" target="_blank"> positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,<a href="https://www.twilio.com/company/jobs#open-positions" target="_blank"> please consider other open positions</a>. *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Minnesota or Vermont: $109,760.00 - $137,200.00.</li> <li>Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $115,840.00 - $144,800.00.</li> <li>Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $121,920.00 - $152,400.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> <li>This role is eligible to earn commissions. </li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until March 20, 2025 but may change based on business needs. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodations@twilio.com</a>.

Twilio

Senior Solutions Engineer

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. To support Fivetran’s continued growth, we are building and optimizing a Self Service Motion/PLG user experience in order to automate as much revenue as possible when acquiring, activating, and expanding our smaller customers. We’re looking for a Lead, PLG Marketing who will set and drive the multi-channel marketing strategy for Fivetran’s Self Service Motion. You will lead cross-functional teams in delivering on that strategy, working closely with Product, Marketing, Analytics, and Operations teams to drive user acquisition, conversion, adoption, usage, retention, and expansion. In this role, you’ll join a small-but-mighty, high-impact, and high-visibility PLG leadership team. Our PLG leadership team is data-driven, always has a pulse on new areas of opportunity, and breaks down silos to test, learn, and iterate as quickly as possible. This is a full-time position based out of our Denver, CO or Oakland, CA offices or remotely in the US. Technologies You’ll Use Marketo, Heap, Chameleon, Salesforce, Looker What You’ll Do <ul> <li>Support the vision and direction for PLG marketing by developing and delivering the strategy for multi-channel lifecycle programs to drive engagement, adoption, and retention for signups, free plan, and self-service customers. </li> <li>Continuously test, monitor, and refine marketing programs to increase conversion, customer engagement and growth. You will be responsible for designing and developing the product led motion from acquisition to activation, onboarding, usage, monetization and expansion including determining the right activities that accelerate top of funnel acquisition and high conversion rates from each phase to the next.</li> <li>Collaborate to mobilize resources from our global marketing teams, including PR, social media, digital marketing, field marketing, product marketing, and operations.</li> <li>Work closely with Analytics and Data Science teams to identify new segments, drive program and funnel conversion, and optimize the customer journey.</li> <li>Develop targeted messaging and positioning for product-led growth initiatives. Create compelling content that resonates with audience pain points and drives action.</li> <li>Contribute insights and requirements for product experiments roadmap and PRD creation. </li> <li>Build and maintain strong relationships to ensure alignment on goals, objectives, and resource allocation. Regularly deliver updates and recommendations to senior leadership and cross-company stakeholders.</li> <li>Stay current on industry trends, competitive landscape, and best practices in product-led growth, informing and adapting our approach as needed.</li> </ul> Skills We’re Looking For <ul> <li>Experience in product-led growth marketing within the SaaS or technology industry</li> <li>Proven track record of implementing successful PLG strategies and driving growth</li> <li>Strong analytical skills and proficiency in using data-driven insights to inform marketing decisions</li> <li>Adept at creating compelling marketing programs and content that resonate with target audiences</li> <li>Strong knowledge of audience segmentation, A/B testing, multivariate testing, and other testing methodologies</li> <li>Experience working in a fast-paced environment and balancing multiple high-velocity projects at a time</li> <li>Exceptional communication skills, with an ability to communicate plans and performance to a wide audience, from senior management to stakeholders.</li> </ul> #LI-REMOTE #LI-MC1 The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The pay range is subject to change and may be modified in the future. Your recruiter can share more about the specific pay range for your location during the hiring process. This range represents base salary only and does not include incentive for sales roles, equity, or benefits, if applicable. Pay Range $169,785—$212,231.25 USD Perks and Benefits <ul> <li>100% employer-paid medical insurance* </li> <li>Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off</li> <li>RSU stock grants*</li> <li>Professional development and training opportunities</li> <li>Company virtual happy hours, free food, and fun team-building activities</li> <li>Monthly cell phone stipend</li> <li>Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.</li> </ul> *May vary by country and worker type - please reach out to your recruiter for more information Click <a href="https://drive.google.com/drive/folders/1CdawUwjo1Q1B7ghZJ_owdmmHB8VtqhBu?usp=sharing" target="_blank">here</a> to learn more about Fivetran's Benefits by Region. We’re honored to be <a href="https://fivetran.com/blog/hvr-acquisition-series-d" target="_blank">valued at over $5.6 billion</a>, but more importantly, we’re proud of our <a href="https://fivetran.com/culture" target="_blank">core values of Get Stuck In, Do the Right Thing, and One Team, One Dream</a>. Read about us in <a href="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" target="_blank">Forbes</a>. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion &amp; belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, <a href="https://www.youtube.com/watch?v=xlhtp4dGh8o" target="_blank">click here</a> and enjoy our video. To learn more about our candidate privacy policy, you can <a href="https://fivetran.com/candidate-privacy" target="_blank">read our statement here</a>. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this <a href="https://forms.gle/V7k3t4u9j523XkEt6" target="_blank">form</a>. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Fivetran

Lead, Product Led Growth Marketing

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Prospect and establish new account relationships with physicians’ office, nursing agencies, hospitals, community based organizations and various clients over the telephone.<ul> <li>Perform outreach to potential clients regarding business unit services and programs, such as referral processing, patient adherence management, and proactive communication regarding patient referrals.</li> <li>Distribute sales leads to Physician Sales, log and follow-up on distributed leads.</li> <li>Identify and develop marketing strategy for key accounts.</li> <li>Monitor all referrals as they traverse through operational stages through final delivery to the patient.</li> <li>Develop and maintain relationships with clients ensuring alignment with marketing strategies.</li> <li>Prepare and complete proper administrative records and sales reports,</li> <li>Analyze prescriber data to target potential accounts.</li> <li>Determine customer needs and communicate needs to operations while managing the operational relationships to fully service the client.</li> <li>Attend routine patient care conferences and professional in-services to ensure continuance of new products and strategies.</li> </ul>Education/Experience: High school diploma or equivalent. 4+ years of medical sales or telemarketing experience. Strong prospecting and cold calling experience.Pay Range: $19.04 - $32.35 per hourCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Centene Corporation

Inside Sales Representative II

Work from Home Bilingual (Spanish) Senior Customer Service Coordinator - Partnership Servicing<h2>More than just a bank, more than just a career</h2>The best people listen and then say, “How can I help?” That’s what we do at Capital One. It’s how we take care of our customers. It’s how we’re changing banking for good—with compassion and real solutions. Money can be stressful; getting help shouldn’t be. Our Customer Care team is supported and empowered to be the best people, to people. . That’s life at Capital One.<h2>Your voice is our voice. We’ll champion you.</h2>It’s important for our associates to have the necessary skills and know-how to succeed in their roles and provide exceptional servicing experiences to our customers. We invest heavily in both formal and informal learning and development opportunities. Through our formal training programs and on-the-job work experience, successful associates at Capital One will:<ul> <li>Demonstrate the ability and willingness to learn </li> <li>Possess a strong attention to detail, a positive attitude and have the ability to be flexible and embrace change</li> <li>Demonstrate a strong customer focus that is rooted in empathy</li> <li>Communicate effectively with peers, management and customers, using appropriate methods of communication for role</li> <li>Exercise good judgment and independent decision-making skills</li> <li>Ability to problem solve individual issues, guide co-workers in problem solving and solutions when needed, and identify trends in customer needs</li> <li>Demonstrate exceptional listening, questioning, call control and de-escalation techniques</li> <li>Be proactive, have effective time management and organizational skills</li> <li>Display dependability with a solid attendance record</li> </ul><h2>Learn about the role</h2>Senior Customer Service Coordinators at Capital One are tasked with providing the best of the best customer service. This is your opportunity to shine through your ability to listen and understand the customer’s needs, problem solve and deliver a “wow” customer experience to deepen relationships and loyalty to our brand. Your experience and skills could support the customer experience in a variety of ways, depending on your role.<ul> <li>You’ll advocate for our customers, problem solve and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers—we’ll ensure you’re supported with the tools, resources and experience to ensure you’re up for the challenge!</li> <li>You will investigate customer concerns, help create and implement process improvements and report trending customer issues. </li> <li>You may support other customer service advocates, who will reach out for help with a customer issue or complaint. You’ll guide other associates to the right path to solve customer concerns and provide in-the-moment feedback to ensure the associate is connected to the right resources.</li> </ul>**Successful candidates will need to complete a Language Assessment.**Basic Qualifications<ul> <li>High school diploma, GED or equivalent certification</li> <li>At least 3 years of customer service or call center experience</li> <li>At least 1 year experience using Google Suite or Microsoft Office</li> <li>Fluent in Spanish and English</li> </ul>Preferred Qualifications<ul> <li>At least 4 years customer service or call center experience</li> <li>At least 1 year experience working in the financial industry</li> </ul>Work from Home Technology Requirements<ul> <li>Secure home office environment that is free from background noise and distractions</li> <li> Reliable private internet connection that is not supplied via cellular data or hotspot is required <ul> <li>A private network that is password protected where you have ownership or line of site sight to every device on the network</li> <li>Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)</li> <li>Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions</li> <li>ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred </li> <li>To validate ISP speeds from a Chrome browser, go to <a href="http://www.google.com" target="_blank">www.google.com</a>, type Speed Test and run from the Google landing page </li> </ul> </li> <li>Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met</li> </ul>Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.Work from Home Location RequirementsThis role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California. Your wellbeing is our priorityOur benefits and total compensation package is designed for the whole person. Caring for both you and your family. <a href="https://www.capitalonecareers.com/benefits" target="_blank">Learn More.</a><ul> <li>Healthy body, healthy mind — Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance, and mental wellness support.</li> <li>Save money, make money — Secure your present and plan for your future with a 401K and Stock Purchase Plan.</li> <li>Time, family and advice — Flexible schedule options, paid time off, paid training and development, tuition reimbursement and even backup childcare</li> </ul>We’re united as oneTogether, we’re on a journey to create a more equitable future for all. We believe that filling the room with unique perspectives and experiences is valuable for everyone. <a href="https://www.capitalonecareers.com/diversity" target="_blank">Learn more.</a>Our next chapter? It’s yours to write.Individually and collectively, we impact millions of people and shape the future of banking. The diverse backgrounds, voices and experiences of our associates rally around a shared sense of purpose–to make banking better for every customer. Learn about our <a href="https://www.capitalonecareers.com/work-and-culture#anchor-impact" target="_blank">values, work and culture</a>.“At Capital One, we strive to attract the best people to give them the opportunity to be great.” - Rich D. Fairbank, Chairman, Founder and CEOAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $49,774 - $49,774 for Sr Service &amp; Cr Review Coord Richmond, VA: $49,774 - $49,774 for Sr Service &amp; Cr Review Coord Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Work from Home Bilingual (Spanish) Senior Customer Service Coordinator - Partnership Servicing

<h3>See yourself at Twilio</h3> Join the team as Twilio’s next Sales Compensation Senior Analyst. <h3>Who we are &amp; why we’re hiring</h3> Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. <h3>About the job</h3> Twilio is looking for a Senior Analyst of Sales Compensation to join our Sales Compensation team. In this role you will act as a trusted advisor for the Sales Organization in providing insight into performance results, policies, target reviews with stakeholders, and guiding Leadership through complex compensation cases. You will develop an intimate understanding of our Sales Incentive plans and policies and build strong partnerships with the Sales team and managers to address their needs and concerns. In addition, you will ensure employee data and targets are accurately provided to our stakeholders. This role is critical in providing tailored support and enhanced engagement to our Sales teams to motivate them to succeed. <h3>Responsibilities</h3> In this role, you’ll: <ul> <li>Develop relationships with your business partners and be the first point of contact to address Compensation questions and concerns from the Sales Organization</li> <li>Possess an intimate understanding of our sales incentive programs, systems, and policies</li> <li>Support Sales Compensation dashboards for internal and external stakeholders to provide visibility. </li> <li>Articulate complex calculations or concepts into easily digestible explanations, provide incentive statement and reporting enablement, and resolve escalations </li> <li>Manage quotas, employee, and hierarchy data from cross-functional teams to ensure precise Xactly set up and accurate compensation payments </li> <li>Analyze sales performance results and key compensation metrics by crafting executive presentations for company leadership and stakeholders</li> </ul> <h3>Qualifications </h3> Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>3+ years of experience in Sales Compensation in Software / Technology industry</li> <li>1+ years of Sales Compensation results visualisation (Tableau is a +)</li> <li>Process oriented: capable of developing high level analysis of data integrity issues</li> <li>Intimate understanding of sales incentive programs</li> <li>Excellence in structuring complex problems, developing solutions, and crafting recommendations concisely and effectively</li> </ul> Desired: <ul> <li>Experience in Xactly or other Sales Incentive management programs</li> <li>Excellent project and program management skills</li> <li>Detail oriented with strong interpersonal and communication (written and verbal) skills</li> <li>Ability to quickly learn and navigate complex data models</li> <li>Ability to influence and build effective working relationships with all levels of the organization</li> </ul> <h3>Location</h3> <ul> <li>This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.</li> </ul> <h3>Travel</h3> We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. <h3>What We Offer</h3> There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. <h3>Twilio thinks big. Do you?</h3> We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. *Please note this role is open to candidates outside of Colorado, California, New York,Washington and Washington D.C. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $94,700.00 - $118,400.</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $100,300.00 - $125,300.00.</li> <li>Based in the San Francisco Bay area, California: $111,400.00 - $139,200.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Applications for this role are intended to be accepted until March 14, 2025 but may change based on business needs. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodations@twilio.com</a>.

Sales Compensation Senior Analyst

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.About the Role The Enterprise Account Executive will drive towards aggressive new customer and partner revenue goals, while growing our footprint in the Enterprise market. This is a full-time, remote position and must be based in the United States in either CA, GA, NC, SC, FL, OR, WA or MA. Please note that the compensation listed below does not include commission (uncapped 50/50 split) or RSU value. <h2>What You'll Do</h2> <ul> <li>Collaborate cross-functionally with marketing, customer success, alliances, operations, and analytics to drive pipeline generation and exceed revenue goals.</li> <li>Accelerate the growth &amp; adoption of Fivetran in the Enterprise Market through value-driven sales cycles.</li> <li>Lead in-depth discovery and demonstrate a deep interest in our Enterprise customers’ data challenges, identify required capabilities and positive business outcomes to drive towards valuable long term customer engagements.</li> <li>Speak comfortably about Fivetran’s vision to a broad range of audiences from C-level executives to individual contributors.</li> <li>Seek out and land deals with new Enterprise target accounts, then look to grow their footprint with Fivetran through new use cases, cross-sells and expansion.</li> <li>Build strategic relationship with partners in order to identify new opportunities and accelerate deal cycles.</li> <li>Forecast accurately and provide clear visibility on sales and revenue performance by actively managing and progressing opportunities.</li> </ul> <h2>Skills We're Looking For</h2> <ul> <li>8+ years of large enterprise software sales experience and well-developed pattern recognition for navigating complex organizations.</li> <li>Excellent written and verbal communication skills, with the ability to hold multiple stakeholders accountable throughout a complex value-driven sales cycle.</li> <li>In-depth familiarity with the modern data technology industry and key players.</li> <li>You are familiar with a solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities.</li> <li>You thrive in an extremely fast-paced, ever changing work environment. You’re able to keep up with a highly motivated team in a market that is growing extremely fast.</li> <li>You are extremely organized. You are able to juggle lots of things at once while not letting anything drop.</li> <li>You are a strategic thinker. You are able to see and communicate the big picture in an inspiring way.</li> <li>You are a problem solver. You are resilient and creative, able to be resourceful to proactively seek out a solution to a problem.</li> <li>You are enthusiastic! You exhibit passion and excitement for your work and you have a can-do attitude.</li> <li>Previous experience with data integration, database, ETL, or business intelligence technologies is a plus, but not required</li> </ul> Please note that the compensation listed below does not include commission (uncapped 50/50 split) or RSU value. #LI-CM1 #LI-REMOTE The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The pay range is subject to change and may be modified in the future. Your recruiter can share more about the specific pay range for your location during the hiring process. This range represents base salary only and does not include incentive for sales roles, equity, or benefits, if applicable. Pay Range $144,144—$180,180 USD The pay range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The pay range is subject to change and may be modified in the future. Your recruiter can share more about the specific pay range for your location during the hiring process. Oakland Pay Range $144,144—$180,180 USD Perks and Benefits <ul> <li>100% employer-paid medical insurance* </li> <li>Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off</li> <li>RSU stock grants*</li> <li>Professional development and training opportunities</li> <li>Company virtual happy hours, free food, and fun team-building activities</li> <li>Monthly cell phone stipend</li> <li>Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.</li> </ul> *May vary by country and worker type - please reach out to your recruiter for more information Click <a href="https://drive.google.com/drive/folders/1CdawUwjo1Q1B7ghZJ_owdmmHB8VtqhBu?usp=sharing" target="_blank">here</a> to learn more about Fivetran's Benefits by Region. We’re honored to be <a href="https://fivetran.com/blog/hvr-acquisition-series-d" target="_blank">valued at over $5.6 billion</a>, but more importantly, we’re proud of our <a href="https://fivetran.com/culture" target="_blank">core values of Get Stuck In, Do the Right Thing, and One Team, One Dream</a>. Read about us in <a href="https://fivetran-com.s3.amazonaws.com/news/forbes-aug-sept-2022-digital-reprint-10-21-22.pdf" target="_blank">Forbes</a>. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion &amp; belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, <a href="https://www.youtube.com/watch?v=xlhtp4dGh8o" target="_blank">click here</a> and enjoy our video. To learn more about our candidate privacy policy, you can <a href="https://fivetran.com/candidate-privacy" target="_blank">read our statement here</a>. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this <a href="https://forms.gle/V7k3t4u9j523XkEt6" target="_blank">form</a>. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Account Executive, Enterprise

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> We are seeking a leader who will drive the operational excellence of our Acceleration and Growth (AGT) organization’s transformation. Reporting directly to our SVP, Revenue Enablement and Operations, this role is pivotal in driving strategic initiatives, aligning organizational priorities, and ensuring the seamless execution of transformative projects. The Senior Director of Transformation will be a key player in shaping the future of our organization, fostering cross-functional collaboration, and steering towards the organization’s strategic objectives. The ideal candidate is a strategic leader with a proven ability to navigate complexity, balance competing priorities, and drive operational rigor in a dynamic environment. <h2>The Main Responsibilities</h2> In this role you will be responsible for orchestrating, prioritizing, sequencing, and overseeing AGT’s transformation efforts as part of the broader Lumen Transformation Office (LTO) charter. You will leverage your robust business acumen and operational rigor to optimize resource utilization and drive cost efficiencies within complex organizational environments while employing your strategic mindset and excellent communication skills to navigate various complex environments both within AGT and across Lumen more broadly. You will also lead in the planning, execution, and oversight of AGT’s transformational projects, ensuring successful delivery through meticulous program management, stakeholder engagement, and continuous improvement practices. Strategic Leadership: <ul> <li>Lead the strategic prioritization process, ensuring alignment of the AGT organization with company-wide goals. </li> <li>Develop and implement high-level strategic plans that integrate financial, resource, and business priorities, ensuring feasibility, and alignment. </li> <li>Collaborate with executive leadership to build consensus on organizational objectives and drive strategic initiatives. </li> </ul> Operational Excellence: <ul> <li>Establish commercial processes and rigor to drive continuous improvement, enhance seller productivity, and provide data-driven insights to guide strategic decision-making. </li> <li>Lead AGT in designing and implementing commercial excellence programs and automation to drive cost out of the business and accelerate growth. </li> </ul> Transformational Leadership: <ul> <li>Drive communication and change management efforts, ensuring stakeholders are informed, aligned, and engaged during organizational transformations. </li> <li>Represent the AGT organization in broader corporate strategic initiatives, providing insights and recommendations to executive leadership.</li> </ul> <h2>What We Look For in a Candidate</h2> Must-Have Skills &amp; Experience: <ul> <li>Extensive experience in a strategic role within operations, program management, or business operations for a large, complex organization.</li> <li>Strong background in business process engineering and designing commercial excellence programs.</li> <li>Exceptional communication and change management skills, with the ability to engage and align diverse stakeholders.</li> <li>Demonstrated leadership and organizational skills, with experience managing and mentoring cross-functional teams.</li> <li>Ability to represent a group in corporate-level strategic initiatives, driving alignment and measurable results.</li> <li>Experience working at the intersection of business and technology, ensuring alignment between product development, technology capabilities, and market needs.</li> <li>Proven track record of partnering with Sales, Customer Success, and Partner teams to develop and operationalize revenue-generating initiatives.</li> </ul> Nice-to-Have Skills: <ul> <li>Familiarity with financial tools and enterprise software like Salesforce or SAP.</li> <li>Knowledge of operational frameworks such as OKRs, Agile methodologies, or Lean practices.</li> <li>Experience in a revenue-focused role within a commercial organization.</li> <li>Understanding of validated design processes or revenue strategies in commercial or SaaS environments.</li> <li>Knowledge of business models, sales enablement strategies, or pricing optimization practices.</li> </ul> Ideal Candidate: <ul> <li>A strategic thinker who can translate high-level goals into actionable plans while navigating complexity.</li> <li>Thrives in cross-functional environments, effectively balancing competing priorities and driving alignment.</li> <li>Has a data-driven mindset, ensuring decisions and recommendations are grounded in clear metrics and analysis.</li> <li>Demonstrates exceptional leadership and communication skills, with the ability to inspire and align teams toward shared objectives.</li> <li>Operates with a growth mindset, continually seeking opportunities to improve processes and outcomes </li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $171,447.00 - $228,596.00 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $180,020.00 - $240,026.00 in these states: CO HI MI MN NC NH NV OR RI $188,592.00 - $251,456.00 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits*</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> #LI-SB1 Requisition #: 337260 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/15/2025

CenturyLink

Senior Director, Transformation Office

<h3>See yourself at Twilio</h3> Join the team as Twilio’s next Sales Compensation Manager! <h3>Who we are &amp; why we’re hiring</h3> Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. <h3>About the job</h3> Twilio is looking for a Manager of Sales Compensation to join our Sales Compensation team. In this role you will act as a trusted advisor for the Sales Organization in providing insight into performance results, project managing our Sales Compensation program, policies and Annual Planning process with stakeholders, and guiding Leadership through complex compensation cases. You will develop an intimate understanding of our Sales Incentive plans and policies and build strong partnerships with sales leaders and managers to address their needs and concerns. In addition, you will ensure employee data and the resulting payments are accurate and are able to provide dashboards and governance reporting used with Sales Leaders and cross-functional partners. This role is critical in providing tailored support and enhanced engagement to our Sales teams to motivate them to succeed. You are right for this role if you are a results-oriented leader, with a people focused mindset. An individual who is motivated to tackle complex problems, has a "can do" attitude, and is comfortable asking questions. You are also skilled at people management, and hope to drive your team to peak results through building your team careers. You’re experienced in Leadership communication and have strong pattern recognition skills that you can use to create working definitions and rules. <h3>Responsibilities</h3> In this role, you’ll: <ul> <li>Manage the team who is interacting with the Sales Team daily.</li> <li>Develop relationships with your business partners and be the first point of contact to address Compensation questions and concerns from the Sales Organization</li> <li>Possess an intimate understanding of our sales incentive programs, systems, and policies</li> <li>Generate Sales Compensation dashboards for internal and external stakeholders to provide visibility. </li> <li>Articulate complex calculations or concepts into easily digestible explanations, provide incentive statement and reporting enablement, and resolve escalations </li> <li>Manage quotas, employee, and hierarchy data from cross-functional teams to ensure precise Xactly set up and accurate compensation payments </li> <li>Analyze sales performance results and key compensation metrics by crafting executive presentations for company leadership and stakeholders</li> </ul> <h3>Qualifications </h3> Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>5+ years of experience in Sales Compensation in Software / Technology industry</li> <li>2+ years of Sales Compensation results visualisation (Tableau is a +)</li> <li>Process oriented: capable of developing high level analysis of data integrity issues</li> <li>Intimate understanding of sales incentive programs</li> <li>Excellence in structuring complex problems, developing solutions, and crafting recommendations concisely and effectively</li> </ul> Desired: <ul> <li>Experience in Xactly or other Sales Incentive management programs</li> <li>Excellent project and program management skills</li> <li>Detail oriented with strong interpersonal and communication (written and verbal) skills</li> <li>Ability to quickly learn and navigate complex data models</li> <li>Ability to influence and build effective working relationships with all levels of the organization</li> </ul> <h3>Location</h3> <ul> <li>This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.</li> </ul> <h3>Travel</h3> We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. <h3>What We Offer</h3> There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. <h3>Twilio thinks big. Do you?</h3> We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. *Please note this role is open to candidates outside of Colorado, California, New York,Washington and Washington D.C. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $126,000.00 - $157,500.00.</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $133,400.00 - $166,700.00.</li> <li>Based in the San Francisco Bay area, California: $148,200.00 - $185,200.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Applications for this role are intended to be accepted until March 14, 2025 but may change based on business needs. #LI-Remote Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodations@twilio.com</a>.

Manager, Sales Compensation

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> Leads a matrix team of cross-functional resources with full commercial responsibility for the Lumen Security product line. Reports to the VP of Product Management for Fabric Services and collaborates with Engineering and Operations to ensure that growth-driving features and capabilities are prioritized for development and aligned with the cross-platform Lumen digital experience. Owns the key positioning statements, value proposition, and profitable business model for each service in the portfolio. Develops distribution strategy in a collaborative model with Lumen Sales &amp; Marketing. Ensures coordination with the overall Product Management organization. Responsible for defining the strategy, developing and executing the product roadmap, ensuring financial discipline, and developing detailed market requirements based on Security challenges which can be addressed at scale through Lumen’s fabric interconnect platform. Owns the product lifecycle for all offerings in the Security Services portfolio, across growth, nurture and harvest phases. Requires advanced technical/industry knowledge and understanding of the buying personas. Position is both deep in content and broad in scope. An entrepreneurial product leader responsible for defining, developing and leading how we deliver services to our customers. Focused on the customer experience with an ability to understand and translate market opportunities and customer needs into product requirements and product value messaging. Ability to translate service capabilities into digital models, envisioning products as packaged business capabilities to be delivered in an automated “as-a-Service” model. Expert in communicating our product capabilities to both internal and external audiences via written and verbal presentations. This role provides opportunity to make an immediate impact on both our short-term deliverables and long-term strategic goals. Requires leading a team of matrixed organizations responsible for the development and lifecycle management of a complex product ecosystem that includes IT systems, networks, and 3rd party vendors and partners. <h2>Location</h2> <ul><li>This is a Work from Home position.</li></ul> <h2>The Main Responsibilities</h2> <ul> <li>Leads and manages the $170M Security Services product line to high performance; sets goals, delegates work, holds owners of actions accountable, makes critical business decisions. </li> <li>Strong understanding for different customer segments, to which distribution strategy must be aligned – to include contracting standards, competitive landscape, market dynamics, points of differentiation, value proposition, and quote-to-cash processes. </li> <li>Understands and actively manages all the levers that impact financials including funnel, usage, opex, netex, capex, credits, pricing, churn, and company accounting practices – act as the general-manager of the Security Services business. </li> <li>Has a broad understanding of the technologies associated with information technology and network infrastructure including optical, switching, routing, peering, voice communications and data-center applications. </li> <li>Leads the development of new products and product features by understanding the market, and leading a team to create the right mix of Security Services offers to drive profitable growth. </li> <li>Prepares and delivers executive level presentations that include Security Services performance and portfolio development asks grounded in financial justification and business cases. </li> <li>Monitors metrics for the business imperatives under management and champions development, organizational, and process improvements. Ensure course correction measures are in place when needed. </li> <li>Leads with open-mindedness and curiosity, aligned to the core “Lumen8” cultural behaviors: teamwork, trust, transparency, clarity, courage, customer obsession, growth mindset, and allyship </li> </ul> <h2>What We Look For in a Candidate</h2> Experience <ul> <li>Versed in the Security Services space, especially for cross-cloud services that are delivered from within a carrier-grade network. </li> <li>10-12+ years in industry relevant role </li> </ul> Education <ul> <li>Education Level: Bachelor's Degree </li> <li>MBA or advanced degree desired </li> <li>Equivalent industry experience considered as compensating qualifications </li> </ul> Other Job Requirements <ul> <li>Business Acumen: Must have an intermediate understanding of company financial measures and financial modeling </li> <li>Good organizational and “action accountability” management skills. </li> <li>Ability to provide leadership for direct teams and cross-functional teams. </li> <li>Proactive and self-motivated – ability to drive projects and assignments. </li> <li>Good written and visual communication skills. </li> <li>Negotiation skills and experience managing third-party vendor negotiations/relationships. </li> <li>Experienced team leader. </li> <li>Ability to lead digital transformation of a business line. </li> <li>“Ambidextrous” leader capable of balancing near-term necessities with long-term vision. </li> <li>Opportunity to consult on possible M&amp;A opportunities. </li> <li>Problem Solving: Advanced analytical skills. Must be able to work through complex issues with a methodical approach. Must be able to understand and distill data into actionable items. </li> <li>“Player/Coach” ability to both lead a team and add-value to the work product. Ability to work under pressure with tight deadlines. Ability to work on multiple projects simultaneously. Must be detail oriented. </li> <li>Ability to distill broad concepts and business strategies into structured product management/marketing plans. </li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $171,447 - $228,596 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $180,020 - $240,026 in these states: CO HI MI MN NC NH NV OR RI $188,592 - $251,456 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA #LI-MG1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a> <a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a> Requisition #: 335569 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/15/2025

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