field_remote_option

job_industry

field_job_occupational_field_parents_all

job_organization_name

job_upgrade_is_featured

This is a hybrid position that requires working in the office on Tuesday, Wednesday, and Thursday, while allowing remote work on Monday and Friday.Are you a strategic leader who thrives on building high-performing teams and driving client success? At ConsumerAffairs, we’re looking for a dynamic Director of Client Success to lead our Reputation Management division, empowering our team to help clients maximize value, drive product adoption, and ensure seamless renewals.In this pivotal role, you’ll shape strategies, lead with impact, and foster strong, lasting partnerships with our clients. You’ll be the driving force behind client satisfaction and retention, using your leadership skills to guide your team, influence cross-functional stakeholders, and achieve key business goals.What You'll Do:Define the vision and strategic plan of a world-class Client Success team, driving client satisfaction and long-term growth.Design and implement best practices and scalable business processes that elevate the Client Success team’s impact and efficiency.Deliver exceptional leadership to ensure your team is motivated, engaged, and aligned with the mission and vision of ConsumerAffairs.Recruit, mentor, groom, and inspire a high-performing Client Success team, fostering both personal and professional growth.Develop and execute strategies that boost product adoption, maximize value realization, and secure successful renewals.Work cross-functionally to ensure alignment on strategies, deliverables, and client goals.Effectively communicate key successes, challenges, and insights to leadership, ensuring transparency and collaboration.Define customer segmentation and tailor strategies and tactics to specific client needs across different segments.Drive customer outcomes by focusing on product adoption, client success, and creating an ideal customer journey.Oversee client lifecycle processes, creating impactful materials to support each stage of the journey.Ensure KPI accountability by equipping team members with clear metrics, goals, and a roadmap for success.Establish trusted advisor relationships with key clients to reinforce value and deepen partnerships.Guide the team in uncovering client goals, helping them define and demonstrate the value achieved.Be the escalation point for internal and external issues, ensuring quick resolutions and positive client experiences.Manage renewal cycles effectively, reducing churn, driving growth, and accurately tracking renewal metrics.Identify revenue expansion opportunities through upselling, cross-selling, and new business strategies.Reduce client churn and foster greater client advocacy and referenceability.Maintain data accuracy to achieve operational excellence and inform data-driven decision-making. Bachelor’s degree in Business Administration, Marketing, or a related field.7–10 years of progressive experience in Client Success, with a strong background in leading and managing high-performing client success teams.Demonstrated success in overseeing client portfolios, driving client retention, and achieving growth targets.<h3>Hard/Technical Skills</h3><ul> <li>Proven track record of building and nurturing long-term relationships with large, enterprise clients, ensuring client satisfaction and loyalty.</li> <li>Leadership experience in managing both direct and indirect reports within fast-paced, growth-oriented environments.</li> <li>Expertise in customer experience strategies that drive value realization and enhance client outcomes.</li> <li>Strong understanding of key performance indicators (KPIs), including customer satisfaction, retention rates, and client engagement metrics.</li> <li>Agile negotiation skills with the ability to balance client needs and company objectives in real-time.</li> <li>Proficiency in MS Office and G-Suite, with hands-on experience using CRM platforms (e.g., Salesforce).</li> <li>Familiarity with Customer Success Platforms (e.g., ChurnZero, Gainsight) is highly recommended.</li> </ul><h3>Soft Skills</h3><ul> <li>Exceptional judgment and a strong strategic perspective, coupled with the willingness to experiment, adapt, and pivot as needed.</li> <li>Outstanding communication and negotiation skills, enabling seamless collaboration with internal teams and external stakeholders.</li> <li>Problem-solving mindset with a proactive approach to overcoming challenges and identifying opportunities.</li> <li>Creative thinker who challenges the status quo and drives continuous improvement.</li> <li>Customer-obsessed—passionate about delivering exceptional experiences to both internal and external clients.</li> <li>Takes ownership of decisions and outcomes, demonstrating accountability and transparency, whether results are good or bad.</li> <li>Maintains a results-driven focus, committed to delivering high-impact outcomes while encouraging a growth mindset.</li> <li>Actively seeks feedback to improve processes and performance, fostering a collaborative, solutions-oriented team environment.</li> </ul>If you’re a leader who thrives on building lasting client relationships, driving measurable results, and fostering team success, we encourage you to apply! <ul> <li>Health Care Plan (Medical, Dental &amp; Vision)</li> <li>Retirement Plan (401k)</li> <li>Life Insurance (Basic, Voluntary &amp; AD&amp;D)</li> <li>Paid Time Off (Vacation, Sick &amp; Public Holidays)</li> <li>Family Leave (Maternity, Paternity)</li> <li>Short Term &amp; Long Term Disability</li> <li>Training &amp; Development</li> <li>Hybrid Schedule</li> <li>Free Food &amp; Snacks</li> <li>Equity Plan</li> </ul>

ConsumerAffairs

Director of Client Success

POSITION SUMMARY: Physical Therapist needed to provide physical therapy services at skilled rehab in Owasso. DESCRIPTION: PRN Weekends MINIMUM QUALIFICATIONS Current license in the State of Oklahoma in good standing Strong communication and interpersonal skills needed, both verbal and written documentation. POSITION DUTIES: Responsible for performing therapy treatments and functions for skilled nursing patients. Provide treatment plans that allow your patients to reach their maximum potential or for successful transition to next level of care. Work with other therapists and nursing staff to help provide a cohesive quality of care between the clinical needs and therapy needs. Be able to educate patients and care givers to be able to success at home after discharge from facility. Provide quality documentation as required

The Highlands at Owasso

Physical Therapist -PRN WEEKDAY and/or WEEKENDS

Position Details Req ID: req19228 Position Title: Referral Specialist - Insurance Authorization Position Type: Staff Full-Time Position Number: 633937 OSU Campus: Tulsa - Center for Health Sciences/OSU Medicine Department: Surgery Location Address: 1111 W. 17th St. Tulsa, Oklahoma, 74107 United States Hiring Supervisor: Hiring Range: (Contingent upon available funding): 16.00 - 18.00, Hourly Work Schedule: Typically 8 hours/day, 5 days/week Faculty Appt Period: Job Summary: Job Summary: The Referral Specialist obtains authorizations for office visits, surgeries, diagnostic tests, and interventions, collaborating with insurance companies to ensure proper documentation and follow-up on requests. They assist the surgery scheduler with coordinating surgeries and pre-operative appointments and collect information on deductibles and copayments. The specialist works with staff to ensure payments are collected or payment plans arranged, supports patients and faculty by managing check-in and check-out processes, and ensures accurate demographic and insurance information. They also handle copayments, prepare medical records, obtain notes from referring physicians, process reports, manage phone inquiries, and provide backup support for Medical Records. Environmental Hazards: Possible exposure to hazardous material, hot and cold, blood borne pathogens. Physical Requirements: Ability to lift and carry up to 20 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations. Ability to sit for extended periods; utilize computer, monitor, and keyboard for up to eight hours. Special Instructions to Applicants IMPORTANT! APPLICANTS PLEASE READ! For full consideration, please ensure all employment history is correct and complete. An Edit button (on the right) is available which allows you to add information. In addition, OSU Medicine’s Customer Service Philosophy is: “We enrich lives by providing compassionate care and amazing service to every life we touch.” We achieve our service standards with employee behaviors centered on safety, courtesy, presentation, and efficiency. Safety is: -Be aware of environment -Be intentional in your actions -Ensure accuracy -Mitigate potential hazards Courtesy is: -Welcome and actively engage in a friendly and respectful manner -Be responsive, polite, and helpful -Smile -Demonstrate care and concern -Show appreciation and say “Thank You” Presentation is: -Be professional -Have a clean and neat appearance -Maintain a clean and organized work area -Remember what you represent at all times Efficiency is: -Respond to needs in a timely manner -Organize and prioritize your work -Be available and respect others’ time -Be innovative Education &amp; Experience Position Qualifications: Required: - High School/GED - 6 (six) month related job experience in a medical office or equivalent experience - 1+ years' experience with insurance verification or equivalent experience - Working knowledge of CPT &amp; ICD-10 Codes. Skills, Proficiencies, and Knowledge: - Strong organizational, communication, and customer service skills required, along with 25 WPM typing and relevant computer experience; familiarity with EPIC EHR is a plus. - Effective teamwork with colleagues is essential. - Logical reasoning skills to assess situations and determine actions are necessary. - Ability to work independently while maintaining productivity in volume and quality is expected. - Proficient planning and organization are crucial for optimizing departmental resources.

Oklahoma State University

Referral Specialist - Insurance Authorization

Ford Audio-Video

Bid Estimator

******Sign On Bonus Available!**** PTO: At 90 day Insurance: at 90 days. We offer CCHOM health, dental, vision. Looking for an LPN. We are currently offering $26 an hr for those interested. POSITION SUMMARY: Responsible for overall care of assigned residents and supervision of direct care staff in the community. MINIMUM QUALIFICATIONS: <ul> <li>Current, valid LPN license.</li> <li>Experience in long-term healthcare preferred.</li> <li>Strong communication and interpersonal skills needed, both verbal and written documentation.</li> </ul> POSITION DUTIES: <ul> <li>Help implement and evaluate care plans for individual care of each resident.</li> <li>Maintains appropriate nursing service objectives, goals, and standards of nursing practices.</li> <li>Receive, transcribe, and implement physician’s orders in a timely manner.</li> <li>Reports required condition changes, events to appropriate parties.</li> <li>Administers medication/treatments as prescribed.</li> <li>Monitors infection control compliance.</li> <li>Investigates/documents accidents/incidents.</li> </ul>

LPN/RN  Week days!

******Sign On Bonus Available!**** PTO: At 90 day Insurance: at 90 days. We offer CCHOM health, dental, vision. POSITION SUMMARY: Responsible for overall care of assigned residents and supervision of direct care staff in the community. MINIMUM QUALIFICATIONS: <ul> <li>Current, valid LPN license.</li> <li>Experience in long-term healthcare preferred.</li> <li>Strong communication and interpersonal skills needed, both verbal and written documentation.</li> </ul> POSITION DUTIES: <ul> <li>Help implement and evaluate care plans for individual care of each resident.</li> <li>Maintains appropriate nursing service objectives, goals, and standards of nursing practices.</li> <li>Receive, transcribe, and implement physician’s orders in a timely manner.</li> <li>Reports required condition changes, events to appropriate parties.</li> <li>Administers medication/treatments as prescribed.</li> <li>Monitors infection control compliance.</li> <li>Investigates/documents accidents/incidents.</li> </ul>

LPN Fri-Sat-Sun

******Sign On Bonus Available!**** PTO: At 90 day Insurance: at 90 days. We offer CCHOM health, dental, vision. Job Summary: Administering Medication to the residents as established in the management's policies and procedures.We are looking for people with the following traits and characteristics: <ul> <li>Proficiency in administering medication with low error rate</li> <li>Teamwork approach with positive attitude</li> <li>Great customer service skills</li> <li>The ability to manage assigned tasks within the scheduled shift</li> <li>Prefer someone with experience as C.M.A in skilled nursing or LTC setting</li> <li>Must have valid C.M.A certification</li> </ul>

ACMA or CMA 2p-10p Monday-Friday

Senior Training Coordinator - <h1>Job Number:</h1> 250415 <h2>Organization</h2> : National Resource Ctr For Yth. <h2>Job Location</h2> : Oklahoma-Tulsa <h2>Schedule</h2> : Full-time Work Schedule: Monday - Friday 8:30 am - 5:00 pm Work Type: Hybrid Salary Range: Target Salary Range: Negotiable up to $60,000, commensurate with education and experience Benefits Provided: Yes Required Attachments: Resume, Cover Letter <h2>Job Description</h2> --- According to Forbes, the University of Oklahoma is one of the best places to work in the United States and one of the top employers in Oklahoma! We provide a positive culture, health/well-being benefits, meaningful and purposeful work, flexible work hours, a partial remote/hybrid option (upon training completion), and more than four weeks of paid leave each year. The National Resource Center for Youth Services (NRCYS) at the University of Oklahoma (OU) has been improving the effectiveness of human services for over 50 years. NRCYS provides training and technical assistance to programs in Oklahoma and nationally. Specializing in training and consultation, NRCYS is a leader in youth service philosophy, best practices, and youth engagement. Position Summary This position will oversee the development and delivery of training, conduct assigned NRCYS training as needed, and provide consultation and technical assistance services to individuals and organizations to strengthen their ability to best serve children, youth, and families. This includes, but is not limited to, training, collaborative partnerships, planning and facilitation of meetings and conferences, program assessment and documentation, and data collection, analysis, and reporting. Supervise and develop staff as assigned to oversee the implementation of assigned projects, training, and programs. A significant focus of this position will be meeting the critical tasks associated with the Resource Family Training (RFT) Program through a sponsored program agreement with the State of Oklahoma Department of Human Services (OKDHS) to provide foundational training to foster, kinship, and adoptive parents. Duties <ul> <li>Supervise staff as assigned to oversee the program's implementation. Communicate clearly and directly with assigned staff concerning performance expectations, productivity, and accountability in implementing projects and programs. Meet with staff a minimum of two times per month. </li> <li>Evaluate and develop training staff, including contracted trainers. </li> <li>Manage the day-to-day administrative and programmatic activities for assigned projects and programs. </li> <li>Communicate current policy and procedure to staff through the agency, individual, team meetings, and scheduled training. </li> <li>Plan and attend internal and external meetings, including but not limited to NRCYS Leadership Team Meetings, NRCYS Staff Meetings, Capacity Building Meetings, Contract/Project Meetings with funders, and University meetings as needed. </li> <li>Plan and facilitate activities, training, and capacity-building technical assistance that support NRCYS's state and national initiatives. </li> <li>Create and develop best practice tools, activities, and resources to support service delivery and understanding. </li> <li>Communicate, collaborate, and plan with contractors, other programs, and stakeholders through meetings, telephone, and email correspondence on current trends, best practices, and program development. </li> <li>Collect and analyze data. Write reports. Utilize data to inform decision-making to benefit specific projects, programs, and agency initiatives </li> <li>Monitor and enhance the knowledge base on national and other states' best practice initiatives to make informed decisions and recommendations regarding the ongoing management and improvement of projects, programs, and agency initiatives. </li> <li>Uphold, safeguard, and engage in activities that support the University's and NRCYS's vision, mission, values, and core principles. </li> </ul> <h2>Job Requirements</h2> --- Required Education: Bachelor's Degree, AND: <ul> <li>18 months of experience working in an educational setting. </li> </ul> Equivalency/Substitution: Will accept 48 months of related experience in lieu of the Bachelor's degree for a total of 66 months of related experience.18 months of experience working in an educational setting. Department Preferences for Education and Experience: Bachelor's or master’s degree in social work, psychology, human services, or a closely related field AND <ul> <li>Combined Experience: 24-48 months in any of the following:</li> <li>Youth work (children welfare, child/youth/family services, juvenile justice, education, treatment services).</li> <li>Understanding service systems (mental health, community-based services, child welfare, education, etc.).</li> <li>Training presentation and group facilitation.</li> <li>Technical assistance and consultation.</li> <li>Event planning and coordination.</li> <li>Youth development and leadership activities.</li> <li>Trauma-responsive service provision.</li> <li>Services to foster healthy youth development.</li> <li>Services to foster healthy life span development. </li> <li>Supporting individuals who play a role in facilitating the successful transition of children and youth into adulthood.</li> <li>Evidence-based and research-informed practices.</li> <li>Staff supervision.</li> <li>Project management.</li> <li>Professional experience working with public sector or state government agencies.</li> <li>Professional experience in instructional design and/or training development, including applying adult learning theory to develop workshop content, training modules, and course curricula.</li> <li>Experience with the development and evaluation of trainers.</li> <li>Experience training and facilitating across various modalities, including virtual, in-person, and blended learning formats. Experience collaborating with public and private child welfare and/or child and youth-serving organizations.</li> <li>Knowledge regarding environmental and relational permanency.</li> <li>Data collection and management.</li> <li>Regional or national conference planning and/or workshop presentation.</li> <li>National child welfare federal legislation, practices, policies, and initiatives. </li> <li>Program assessment and evaluation.</li> </ul> Department Preferred Skills and Proficiencies: <ul> <li>Cultural responsiveness, including an understanding of its relevance to training.</li> <li>Excellent organizational skills and attention to detail.</li> <li>Ability to provide high-quality services while managing multiple projects under strict deadlines.</li> <li>Commitment to lifelong learning and professional development (including knowledge of accessing child welfare legislation and continuing education resources).</li> <li>Ability to think critically, problem-solve, and exercise professional judgment.</li> <li>Drive innovation in project design, development, and implementation by integrating current legislative initiatives, industry trends, and best practices.</li> <li>Excellent interpersonal, oral, and written communication skills (including delivering high-quality customer service and participating in cross-departmental work teams).</li> <li>Ability to provide constructive feedback.</li> <li>Working knowledge and skills with computer applications, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li> </ul> Supervision: Supervise a minimum of three to five staff. Manage and oversee programs and projects for planning and facilitating activities, training, and capacity-building technical assistance supporting state and national NRCYS initiatives. Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit <a href="http://www.hr.ou.edu/policies/tbtesting.asp" target="_blank">https://hr.ou.edu/Policies-Handbooks/TB-Testin</a>g. Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides. Why You Belong at the University of Oklahoma: The University of Oklahoma, fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere. Hiring contingent upon a Background Check?: Yes Special Indications: Hiring contingent upon police records check <h2>Job Posting</h2> : Feb 18, 2025

2,243 Jobs in Oklahoma