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Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. <a href="http://coinbase.com/developer-platform" target="_blank">Coinbase Developer Platform</a> (CDP) is building the developer tools to bring the world onchain. Today, onchain development is slow, risky, and painful, even for the most experienced onchain developers. Our goal is to bring a million developers onchain by creating an easy to use and trusted developer experience. We build API and SDK products for developers like wallets, paymaster, staking, stablecoins, onchain data, and more. We are a small team that moves like a startup at Coinbase, with a fast pace, strong ownership culture, and a relentless commitment to making developers happy. We are looking for a strong PMM to lead the growth of our developer business. You will be responsible for building and driving the GTM strategy for Coinbase Developer Platform and related developer products. With a deep knowledge of the onchain developer audience and developer marketing tactics, you will have the opportunity to lead marketing pushes in our efforts to expand Coinbase’s brand in the developer ecosystem. This role is critical to the success of our growth ambitions. What you’ll be doing: <ul> <li>Responsible for the development and execution of the Coinbase Developer Platform’s integrated marketing strategy and related developer-focused products and services</li> <li>Be the voice of the customer and trusted advisor as to how current and future clients’ needs inform product messaging, brand differentiation, marketing content, and tactics</li> <li>Develop and lead successful product launches, developer activation/retention programs and marketing/GTM campaigns</li> <li>Partner closely with the business development and sales to develop compelling marketing collateral including event presentations, one-pagers, case studies, webinars, and websites</li> <li>Work cross-functionally with product, business development, design, engineering, communications, and customer support to help build our customer pipeline and achieve world-class developer acquisition and retention rates</li> <li>Measure and report against the performance of product marketing initiatives</li> <li>Think big about the future of onchain and how we can bring developers onchain more quickly</li> </ul> What we look for in you: <ul> <li>Minimum of 8 years of experience at leading product marketing for innovative developer-focused software companies, with at least 2 of those years within the onchain ecosystem</li> <li>Foundational expertise in software development fundamentals and a strong understanding of and passion for blockchain technology</li> <li>Able to speak the language of onchain developers, from solo developers to mid-sized companies</li> <li>Powerful storyteller: written, verbal, and visual</li> <li>Demonstrated track record of creating campaigns to drive new customer acquisition, build community, deepen engagement &amp; retention</li> <li>Advanced quantitative and deductive skills. Ability to distinguish between the signal and the noise and make data-guided actions</li> <li>Outstanding project management skills</li> <li>Ability to come up to speed on technical topics quickly</li> <li>Ability to form strong relationships with a product team and cross-functional partners</li> <li>Self-starter and ability to be ready to roll-up your sleeves and get things done</li> </ul> Nice to haves: <ul> <li>Experience authoring blogs or producing podcasts</li> </ul> Job #: P63349 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $195,500—$230,000 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Group Product Marketing Manager, Developer

<h3 dir="ltr">About Us </h3> FreeWorld is a fully remote, tech-enabled, nonprofit organization in the US that helps individuals affected by the justice system obtain high-income careers to end the cycle of recidivism and generational poverty brought on by our country's mass incarceration problem. Each FreeWorld team member is incredibly passionate about what we do and cares deeply for our program participants (called Free Agents) and our team. All applicants should share our passion for the mission and truly believe that everyone deserves a real second chance! Serious applicants, please read our <a href="https://drive.google.com/file/d/1O2Qoz0Oz2E_uh3cz_hSM96TdivyWCI94/view?usp=drive_link" target="_blank">FreeWorld Culture FAQ</a> and <a href="https://drive.google.com/file/d/1psk8hS7uUQqZ5Y8JI0gYyYduIIJYo8kW/view?usp=drive_link" target="_blank">FreeWorld Core Values</a> before applying. <h3 dir="ltr"> Our Mission ‍ </h3> FreeWorld’s mission is to end generational poverty and recidivism through economic mobility. We do this by: <ul> <li>Placing returning citizens into high-wage careers at scale.</li> <li>Embracing technology and automation to expand our reach.</li> <li>Developing a self-sustaining revenue model to accelerate our growth. </li> <li>Investing in our team and maintaining a culture of honesty, vulnerability, and trust. </li> <li>Creating systemic change by leveraging our deep layers of graduate data in partnership with the Criminal Justice System to become the Gold Standard for re-entry.</li> </ul> <h3 dir="ltr">About the Role </h3> FreeWorld is at an inflection point as we launch our strategic plan to scale our organization toward our vision to provide every person leaving incarceration with training opportunities toward living wage careers, leading to dramatically reduced recidivism rates. Today, we are a fully remote organization with a $14M+ budget, 38 full-time employees and contractors, serving 5,000+ returning citizens by providing important wrap-around services like weekly cash stipends, Uber rides, and paying for trucking school tuition. Over the next three years we will scale to a $35M+ budget, with over 120 full-time employees, serving 30,000+ returning citizens nationally, which will require expert financial leadership as we navigate complex grant, compliance, and budgeting decisions. Reporting to the CEO, the Controller is directly responsible for day-to-day accounting operations, ensuring accuracy in financial reporting and compliance, and providing guidance on building a robust finance function within FreeWorld. The Controller interacts with other members of our team, senior leadership, external accounting firms, and auditors. The Controller will be expected to understand and contribute to important aspects of the organization’s business, including its financial modeling, relations with grantors, and customers to ensure effective program and budget support. You may be right for this role if: <ul> <li>You’re passionate about our mission</li> <li>You’re energized by the idea of joining a rapidly scaling organization and building the infrastructure needed to scale effectively</li> <li>You are a team player; you are willing to support the team whether that means “sweeping the floors” to rolling up your sleeves on a complex grants strategy</li> </ul> This is not the right role if: <ul> <li>You are uncomfortable working in a function of one for the foreseeable future</li> <li>You prefer small organizations with steady processes and consistent revenue &amp; expenses. We need someone who is experienced, and can guide us through our next several chapters. </li> <li>You are not interested in a remote work environment. </li> </ul> Core Responsibilities: <ol> <li>Oversee all financial operations, ensuring accuracy and timeliness in financial reporting, disbursements, and receivables, while maintaining financial integrity and compliance with tax provisions.</li> <li>Collaborate with external and internal teams to identify and bridge gaps, develop scalable financial solutions, and prepare and track budgets.</li> <li>Collaborate with Senior Leadership to provide guidance on building an internal finance team, providing strategic insights into financial performance, and fostering a values-driven, high-performing culture.</li> </ol> Additional responsibilities include, but are not limited to: Financial Reporting: <ul> <li>Coordinate and prepare internal and external financial statements including department expense reports, detailed PayPal transaction coding, and annual audited financial statements.</li> <li>Analyze financial results and provide leadership with an understanding of the organization’s financial performance and the financial implications of business decisions and strategies. </li> </ul> Accounting: <ul> <li>Plan, direct, and coordinate all accounting operational functions.</li> <li>Supervise external accounting firm and accurate accounting of the organization’s activities.</li> <li>Evaluate financial internal control systems and ensure adherence to such controls.</li> <li>Manage and oversee all disbursements, ensuring accurate and timely processing of invoices, accounts payable (AP), and employee expense reports. </li> </ul> Audit and Tax: <ul> <li>Manage the annual financial statement audit including coordinating activities of external auditors and the related communications with the audit team.</li> <li>Ensure financial statements are prepared in accordance with GAAP and deliver final materials to the CEO for the organization’s external audit.</li> <li>Stay updated with the latest GAAP accounting regulations, implement all new requirements as needed, and provide insight to management on the impact of new pronouncements on the organization’s financial statements.</li> <li>Coordinate and prepare information for annual tax returns including form 990 and various state returns in conjunction with third-party tax consultants. </li> </ul> Compliance <ul> <li>Contribute to resolution of various state tax issues.</li> <li>Assure compliance with income tax provisions, including the accurate and timely completion and filing of all tax returns, including 990, 990T, 5500s, and state filings. </li> </ul> Grants Management Support <ul> <li>Provide assistance to the fundraising team in understanding award letter stipulations and the impact on accounting records.</li> <li>Provide tracking of grants to ensure we are in compliance with restricted donation requirements</li> <li>Contribute recommendations for improved and efficient grant database processing.</li> <li>Manage accounts receivable (AR) activities to ensure accurate and timely recording and processing of all grants. </li> </ul> Qualifications: <ul> <li> You have a connection to our mission and values: Our values resonate with you and you hold a strong belief that everyone deserves a second chance. </li> <li> You have 8+ years of experience: You’ve worked in accounting/finance for nonprofits or philanthropic organizations. You have a CPA and an extensive understanding of GAAP, financial audits, and proper financial controls. </li> <li> You’re a cross-functional team player: You’re a clear, direct communicator who’s comfortable working with colleagues across a variety of teams and backgrounds. You have a cooperative attitude and willingness to learn and assist others. </li> <li> You’re tech-forward: You have a strong understanding of accounting software and the ability to assess and implement technology to automate and control accounting processes. </li> <li> You’re a problem-solving pro: When you find a problem, you fix it. You have strong analytical skills, good judgement, with a critical, innovative, mindset toward problem-solving and love trying new solutions to old problems. </li> <li> You’re a time-management master: You can juggle multiple goals, tasks, and timelines and keep them on track to meet deadlines. </li> <li>Preferred, but not required: </li> <li><ul> <li>You have a change management experience implementing new accounting software or systems</li> <li>You have experience transitioning from an outsourced accounting firm to in-house financial operations</li> <li>You have worked remotely in a rapidly scaling environment</li> </ul></li> </ul> Note: Research suggests that women and BIPOC individuals may self-select out of opportunities if they don’t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive at FreeWorld to apply for this role. <h3 dir="ltr">Hiring Process</h3> <ol> <li> Read our <a href="https://drive.google.com/file/d/1O2Qoz0Oz2E_uh3cz_hSM96TdivyWCI94/view?usp=drive_link" target="_blank">FreeWorld Culture FAQ</a> and our <a href="https://drive.google.com/file/d/1psk8hS7uUQqZ5Y8JI0gYyYduIIJYo8kW/view?usp=drive_link" target="_blank">FreeWorld Core Values</a>, and if you still think you are a fit… </li> <li>Submit an application and cover letter. If your qualifications are a match… </li> <li>We have a short introductory call. If we love each other, then…</li> <li>You complete a brief task/project related to the role (such as submitting a work sample). </li> <li>You meet 1:1 with a member of management for one hour to discuss your previous experiences and career goals.</li> <li>You meet with four additional team members for a 45-minute (each) focused interview. </li> <li> Last but not least, we talk to a few of the folks you worked with, and if all goes well, we agree on terms. ‍ </li> </ol> <h3 dir="ltr">Compensation and Benefits</h3> This is a full-time position. Compensation is based on experience, but we are targeting $120,000 - $160,000. FreeWorld is dedicated to caring for our team. For an up-to-date list of employee benefits, view our <a href="https://drive.google.com/file/d/17hcG72s3iA9DxEytt96n4KorpSxAkc4f/view?usp=drive_link" target="_blank">2024 FreeWorld Benefits</a>. A few key benefits are listed below: <ul> <li>Remote work flexibility</li> <li>Team-centric culture of honesty, vulnerability, &amp; trust!</li> <li>Awesome Health &amp; Disability Insurance (medical, dental, vision, mental health)</li> <li>Financial Health: 401k &amp; High-Yield Savings Account </li> <li>Employee Development (Quarterly Wellness Stipend, Paid Professional Development, and more) </li> <li>Incredible Work-Life Balance! (Unlimited PTO, 14+ paid holidays) </li> <li>12-16 weeks of paid parental leave</li> <li>Creating tremendous impact at scale</li> </ul>

FreeWorld

Controller

As a Senior Solutions Architect at Apollo, you’ll be one of the leaders helping major product teams go from proof of concept to production with a federated graph. You’ll be joining a talented team that works at the forefront of designing GraphQL-based distributed architectures while establishing and communicating industry best practices. You’ll harness your knowledge of APIs and software architecture to serve as a trusted technical advisor and advocate for our enterprise customers. As an agent of change within your organization, you bring fresh perspectives that inspire impactful transformations. You’ll come up with creative solutions that accelerate customer adoption of GraphQL and federated graphs that create tangible business value. You’ll also play an important role in shaping the future of the Apollo Graph Platform by communicating customer feedback to the Product and Engineering teams. If collaborating with a tight-knit team on some of the most interesting and innovative projects in the GraphQL space today sounds like fun to you, then we’d love to have you join our team as a Senior Solutions Architect!<h3>What you'll do</h3> <ul> <li>You'll work directly with engineering teams at a range of companies to help them consolidate their existing GraphQL efforts to roll out a federated graph effectively and realize the value of the Apollo GraphOS platform.</li> <li>You’ll be a key technical adviser for Apollo enterprise customers at key points in their GraphQL journey—from their first POC through production—and as they expand adoption across their company.</li> <li>You’ll work with customers to understand their goals, roadmap, culture, technical architecture, their unique organizational challenges, and the right way to roll out Apollo in their company to accomplish their goals.</li> <li>You’ll devise and create innovative solutions to support and accelerate federated graph adoption within customers’ existing architectures, strategize new use cases to grow accounts and find and identify opportunities to maximize business value for Apollo’s customers.</li> <li>You’ll contribute improvements to our documentation, OSS libraries, and GraphOS from customer feedback or issues. Coordinate with tech leads internally to help us continue to build solutions to real-world issues.</li> </ul><h3>Who you are</h3> <ul> <li>You have 5+ years of relevant experience in engineering or architecture roles, including customer-facing or consultative experience.</li> <li>You're passionate about teams of all sizes succeeding at more than they thought possible.</li> <li>You value empathy and love talking with users and customers to solve their problems, which has made you a highly trusted and valued partner.</li> <li>You have a technical background in enterprise data delivery (APIs), and ideally GraphQL. You can create code samples, review and advise other engineers, and develop trusted engineer-to-engineer relationships.</li> <li>You have a track record of delivering timely results because you are organized and have follow-through.</li> <li>You have a creative, “can do” attitude. You find creative ways around obstacles and do not rest until the customer is satisfied.</li> <li>You’re passionate about mentoring and collaborating with others.</li> </ul><h3>Nice to have</h3> <ul> <li>Experience working with Apollo GraphOS.</li> <li>Experience working with Apollo Federation.</li> </ul>At Apollo, we strive to provide competitive, market-informed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process. The above salary range includes base salary + variable compensation. Apollo also offers equity, and benefits. Apollo offers all U.S. employees a choice of 3 Anthem Blue Cross medical plans and California residents can also choose from an additional 2 Kaiser medical plans. Dental and Vision benefits are provided by Sun Life Financial. Location: This is a remote position that can be done from anywhere in the US or Canada working CST or EST hours. Equal Opportunity: Apollo is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce. Privacy: California residents applying for positions at Apollo can see our privacy policy <a href="https://www.apollographql.com/CCPA-Privacy-Notice-for-Employees.pdf" target="_blank">here</a>. E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit<a href="https://www.e-verify.gov/" target="_blank"> E-Verify.</a>

Apollo Graph

Senior Solutions Architect - Central/East US

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Position Summary Expert Solution Consultants demonstrate how the Adobe Experience Platform/Real-Time CDP will solve prospects’ business problems, using tailored use cases which clearly articulate the value and potential of the Platform. This is a technical pre-sales position and requires a solid technical background of data strategy, micro-services, advertising and cloud computing trends. Your job will be to simplify the complex, and be a credible, trusted advisor to both marketing and IT executives. As part of this role, you’ll be one of a handful of domain experts for Adobe’s data solutions. Enablement, evangelism, and public speaking are key to scaling our message of an experience-led world. Your primary function is to comprehend a client’s system architecture, understanding what they have built, what they have bought, and where Adobe can augment! Responsibilities The Solution Consultant is expected to:<ul> <li>Effectively demonstrate AEP</li> <li>Develop authoritative knowledge of the Experience Platform</li> <li>Maintain a keen familiarity of PaaS and CDP competitors, especially strengths and weaknesses of each competitive solution</li> <li>Keep up-to-date on trends &amp; developments around 1st, 2nd &amp; 3rd party data management and audience segmentation, including perceived deprecation of 3rd party cookies, ATT, ITP, and host of other exciting three letter acronyms.</li> </ul>Requirements (Be great at a couple of these, dangerous on a few more, and willing to learn the rest)<ul> <li>Experience with audience-based marketing. Customer Data Platform (CDP) experience a plus.</li> <li>Intricate knowledge of the Advertising ecosystem, namely DSP's, SSP's, Ad Servers, CTV.</li> <li>Ability to discuss data warehousing (including data storage, movement, and security)</li> <li>Conversant in enterprise product, solution and technology strategies with the ability to convert current knowledge and skills to the Adobe platform.</li> <li>Track record of efficiently working with geographically remote teams.</li> <li>Excellent presentation skills and strong verbal, written and interpersonal skills</li> <li>Project management skills in delivering on time solutions that routinely exceed customer needs.</li> </ul>Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $194,900 -- $314,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.Adobe is proud to be an <a href="https://www.adobe.com/content/dam/cc/en/careers/pdfs/eeo-law-2020.pdf" target="_blank">Equal Employment Opportunity</a> and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. <a href="https://www.adobe.com/content/dam/cc/en/careers/pdfs/executed-eeo.pdf" target="_blank">Learn more.</a> Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email <a href="#">accommodations@adobe.com</a> or call (408) 536-3015.Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

Adobe

Expert Solution Consultant, Real-Time CDP

<h3 dir="ltr">About Us </h3> FreeWorld is a fully remote, tech-enabled, nonprofit organization in the US that helps individuals affected by the justice system obtain high-income careers to end the cycle of recidivism and generational poverty brought on by our country's mass incarceration problem. Each FreeWorld team member is incredibly passionate about what we do and cares deeply for our program participants (called Free Agents) and our team. All applicants should share our passion for the mission and truly believe that everyone deserves a real second chance! Serious applicants, please read our <a href="https://drive.google.com/file/d/1O2Qoz0Oz2E_uh3cz_hSM96TdivyWCI94/view?usp=drive_link" target="_blank">FreeWorld Culture FAQ</a> and <a href="https://drive.google.com/file/d/1psk8hS7uUQqZ5Y8JI0gYyYduIIJYo8kW/view?usp=drive_link" target="_blank">FreeWorld Core Values</a> before applying. <h3 dir="ltr"> Our Mission ‍ </h3> FreeWorld’s mission is to end generational poverty and recidivism through economic mobility. We do this by: <ul> <li>Placing returning citizens into high-wage careers at scale.</li> <li>Embracing technology and automation to expand our reach.</li> <li>Developing a self-sustaining revenue model to accelerate our growth. </li> <li>Investing in our team and maintaining a culture of honesty, vulnerability, and trust. </li> <li>Creating systemic change by leveraging our deep layers of graduate data in partnership with the Criminal Justice System to become the Gold Standard for re-entry.</li> </ul> <h3 dir="ltr">About the Role </h3> FreeWorld is at an inflection point as we launch our strategic plan to scale our organization toward our vision to provide every person leaving incarceration with training opportunities toward living wage careers, leading to dramatically reduced recidivism rates. Today, we are a fully remote organization of 38 full-time employees and contractors. Over the next three years we will scale to over 120 full-time employees, which will require expert People leadership as we navigate major human capital decisions. Reporting to the CEO, the People Operations Director will play a critical role in helping us preserve a positive and collaborative culture, lead the continued roll out and development of exquisite people processes, be a critical supporter to managers and individuals across the organization in areas of recruiting, training and development, compensation and benefits, and provide strategic guidance and support to senior leadership on all People matters. In this role you will: <ul> <li>Lead a people-first organization that supports FreeWorld’s overall mission and vision, making FreeWorld one of the nation’s "Best Companies to Work For"</li> <li>Build employee-oriented people practices and initiatives that exemplify and reinforce our high-performance culture - one that values lived experience, redemption, entrepreneurship, collaboration, and strengthening our culture as we scale from 38 to 120+ over the next 3 years </li> <li>Oversee and direct core People functions: talent acquisition, talent management, total rewards, employee relations, compliance, organizational design, training and development, employee engagement, and people database systems</li> <li>Collaboratively strategize and implement organizational design, systems, processes, and programs that optimize org-wide productivity and employee well-being</li> </ul> This position is 100% remote and reports to the CEO. You may be right for this role if: <ul> <li>You’re a business leader that thinks about our organization’s business objectives and builds a people strategy to meet those objectives.</li> <li>You’re energized by the idea of joining a rapidly scaling organization that thrives on moving fast and pivoting quickly. </li> <li>You excel at building lean, resilient, and robust organizational structures that emphasize team development and individual professional growth</li> </ul> This is not the right role if: <ul> <li>You dislike change. We tackle growth head-on and full speed ahead. We try something, we fail, we pivot, we plow forward, and then we do it all again. </li> <li>You immediately presume that hiring is the solution. Yes, we anticipate growing our team significantly, but our strategy is to focus on automation and technology first and hiring as a last resort. </li> <li>Your default talent acquisition mentality is to look for prestigious degrees and work experiences. Yes, these are great “signals” but we have also found that lived experience is just as important to our organization’s success and culture. </li> </ul> Core Responsibilities: Responsibilities include, but are not limited to: Strategy: <ul> <li>Partner with FreeWorld’s senior leadership team to build an employee centric and data driven People strategy to align with business goals and growth targets. This will include improvements to our compensation, performance management, and career ladders. </li> <li>Build a Talent Acquisition function with a focus on diversity, equity, and lived experience</li> <li>Act as a strategic partner to the FreeWorld leadership team and managers by providing advice and counsel on topics like workforce planning, org design, and team dynamics </li> </ul> Talent Acquisition and Management: <ul> <li>Manage the talent function, talent branding, and candidate experience</li> <li>Design and execute initiatives that cultivate a high-performance culture including: a performance review/promotion program, a world-class onboarding experience, and a learning and development program to help employees and FreeWorld achieve meaningful growth</li> <li>Implement strategies around onboarding, offboarding, compensation, benefits, talent management, employee engagement, succession planning, and employee relations</li> <li>Monitor key People metrics to evaluate the effectiveness of strategies and make data-informed adjustments to optimize productivity</li> </ul> Compliance: <ul><li>Develop, audit, and refine employment policies and practices to ensure compliance with all federal, state, and local employment laws and regulations across all People programs</li></ul> Collaboration: <ul><li>Design and implement programs that foster a sense of belonging, engagement and collaboration across a nationally distributed team</li></ul> Qualifications: <ul> <li> You have a connection to our mission and values: Our values resonate with you and you hold a strong belief that everyone deserves a second chance. </li> <li> You have 10+ years of experience: You’ve built an exquisite people ops function in other startups of 30-500 people before. </li> <li> You’re a leader with a growth mindset: You have a demonstrated ability to lead with care and compassion and the business experience to present a strong business case for your proposals. </li> <li> You’re a cross-functional team player: You’re a clear, direct communicator who’s comfortable working with colleagues across a variety of teams and backgrounds. You have a cooperative attitude and willingness to learn and assist others. </li> <li> You’re tech-forward: You have an excellent understanding of modern people ops / finance tech stacks and look to automate and consolidate systems where possible. </li> <li> You’re a problem-solving pro: When you find a problem, you fix it. You have strong analytical skills with a critical, innovative, mindset toward problem-solving and love trying new solutions to old problems. </li> <li> You’re a time-management master: You can juggle multiple goals, tasks, and timelines and keep them on track to meet deadlines. </li> <li> You do remote work well: You work well autonomously and can navigate the challenges of remote work while staying focused, and connecting with colleagues along the way. </li> <li>Preferred, but not required:</li> <li>You have been personally impacted by the criminal legal system. We truly value lived experience!</li> <li>You have change management experience consolidating people ops / finance systems </li> <li>You have worked remotely in a rapidly scaling environment. </li> </ul> Note: Research suggests that women and BIPOC individuals may self-select out of opportunities if they don’t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive at FreeWorld to apply for this role. <h3 dir="ltr">Hiring Process</h3> <ol> <li> Read our <a href="https://drive.google.com/file/d/1O2Qoz0Oz2E_uh3cz_hSM96TdivyWCI94/view?usp=drive_link" target="_blank">FreeWorld Culture FAQ</a> and our <a href="https://drive.google.com/file/d/1psk8hS7uUQqZ5Y8JI0gYyYduIIJYo8kW/view?usp=drive_link" target="_blank">FreeWorld Core Values</a>, and if you still think you are a fit… </li> <li>Submit an application and cover letter. If your qualifications are a match… </li> <li>We have a short introductory call. If we love each other, then…</li> <li>You complete a brief task/project related to the role (such as submitting a work sample). </li> <li>You meet 1:1 with a member of management for one hour to discuss your previous experiences and career goals.</li> <li>You meet with four additional team members for a 45-minute (each) focused interview. </li> <li> Last but not least, we talk to a few of the folks you worked with, and if all goes well, we agree on terms. ‍ </li> </ol> <h3 dir="ltr">Compensation and Benefits</h3> This is a full-time position. Compensation is based on experience, but we are targeting $150,000 - $180,000. FreeWorld is dedicated to caring for our team. For an up-to-date list of employee benefits, view our <a href="https://drive.google.com/file/d/17hcG72s3iA9DxEytt96n4KorpSxAkc4f/view?usp=drive_link" target="_blank">2024 FreeWorld Benefits</a>. A few key benefits are listed below: <ul> <li>Remote work flexibility</li> <li>Team-centric culture of honesty, vulnerability, &amp; trust!</li> <li>Awesome Health &amp; Disability Insurance (medical, dental, vision, mental health)</li> <li>Financial Health: 401k &amp; High-Yield Savings Account </li> <li>Employee Development (Quarterly Wellness Stipend, Paid Professional Development, and more) </li> <li>Incredible Work-Life Balance! (Unlimited PTO, 14+ paid holidays) </li> <li>12-16 weeks of paid parental leave</li> <li>Creating tremendous impact at scale</li> </ul>

People Operations Director

Ready to be a Titan?ServiceTitan is looking for an implementation manager for the New Trades SMB Implementation Team. In this role, you will become a critical member of the New Trades team, influence the company's continued success in this endeavor, and help shape the future of our expansion into New Trades markets. The ideal candidate will have experience in software implementation, escalation management, product solutions and strategic planning. You will own your client’s customer experience throughout implementation; expected to deliver excellent service, help clients complete onboarding in a timely manner and comfortable using the platform. The New Trades Implementation team is dedicated to delivering customers from trades outside our core ICP (including but not limited to Roofing, Exteriors, Water Treatment, Pool &amp; Spa, Security Systems and other trades). Titans in the New Trades Implementation will need to think outside the box to improve existing workflows to meet our customer's unique business needs. We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We share happy and sad moments with our customers, we laugh and cry with them, and we build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and fun people. If you are passionate about helping real hard-working people, love technology, aren't afraid of a challenge or two, and have a desire to push yourself to your maximum potential, our CS team is where you belong.What you'll do:<ul> <li>Serve as a process and workflow focused point of contact for a cohort of customers during 5 week implementation program</li> <li>Prepare, update, and manage project management materials</li> <li>Keep all customers within your cohort on track to go-live within their agreed-upon schedule</li> <li>Manage various forms of risk that would prevent customers from going live within predetermined schedule</li> <li>Conduct live working sessions with customers, demonstrating best practices and critical features for go live</li> <li>Host open office hours, 1:1 meetings, and group check-in calls with your assigned cohort</li> <li>Troubleshoot software and hardware issues related to supporting ServiceTitan and integrated applications</li> </ul>What you'll need:<ul> <li>At least 2+ years of relevant experience preferred or Home Service industry knowledge and experience</li> <li>Critical thinking skills with experience in troubleshooting software issues</li> <li>Experience with ServiceTitan software a big plus</li> <li>Exceptional project management skills; Proven ability to multitask and manage multiple moving pieces at a time while paying strict attention to detail</li> <li>Exceptional customer relationship skills and a clear view on what constitutes excellent customer service </li> <li>Familiarity with SaaS business models a plus</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $54,000 USD - $78,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

SMB Implementation Manager, New Trades

Senior Process EngineerReporting to the SVP of Operational Excellence, the Process Engineering role will help drive Operational Excellence efforts by working alongside the company’s business leaders and other stakeholders. This position will a key part of the centralized center of excellence for quality and process improvement and will partner with businesses and functional areas throughout the company to drive overall operational maturity. The ideal candidate will have the ability to provide strategic thought leadership and support for high-visibility enterprise process improvement initiatives and skilled change management. Strong leadership skills with significant technical and business experience are a necessity for the process engineering position. Comprehensive knowledge of process and quality improvement best practices are necessary skills along with excellent interpersonal skills, strong change management skills, sound judgment and a unique ability to solve problems. What You’ll Do:<ul> <li>Lead enterprise level process improvement programs which drive significant value to the business in terms of revenue, efficiencies, and customer satisfaction.</li> <li>Implement industry best practices in all of the disciplines of the business – sales, customer success, services, support, software engineering, data center operations, &amp; product management. </li> <li>Train and coach resources throughout the organization on process engineering tools and methods.</li> <li>Works with all levels of the organization to identify and implement process improvement, find process interactions and dependencies, develop key performance indicators, and clarify business operations.</li> <li>Works with cross-functional teams and works with key stakeholders to evaluate and streamline key operations processes.</li> <li>Provides constant, ongoing communication to ensure barriers/obstacles to business process improvement are removed and necessary support is provided.</li> <li>Ability to translate a complex, broad initiative into a value proposition with a clear vision and unambiguous communication.</li> <li>Excellent communication skills to interface and influence business leaders.</li> <li>Ability to identify synergies and opportunities for simplification.</li> </ul>What You’ll Bring:<ul> <li>At least 10-15 years of hands-on experience in as many of the following areas as possible – quality management, process engineering, organizational change management, project &amp; program management.</li> <li>Experience with software engineering and technology organizational maturity.</li> <li>Six Sigma Black Belt certification.</li> <li>Excellent verbal and written communication skills.</li> </ul>#LI-REMOTEStay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>. The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:<ul> <li>Medical, dental, and vision insurance</li> <li>Remote-first workforce</li> <li>401(k) program with employer match</li> <li>Flexible paid time off</li> <li>Generous Parental Leave</li> <li>Volunteer for vacation</li> <li>Opportunities to connect to build community and belonging</li> <li>Pet insurance, legal and identity protection</li> <li>Tuition reimbursement program</li> </ul>

Blackbaud

Senior Process Engineer

VP, Total RewardsBlackbaud unleashes the potential of the people and organizations who change the world, and we’re growing our team. As the leading software provider exclusively dedicated to powering social impact, Blackbaud expands what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers.Our culture is defined by remote flexibility, so you can grow and lead from anywhere. We invest in innovation and education to fuel new ways forward, while always seeking out opportunities to give back. Every day, we aim higher, expanding what’s possible for those who change the world.At Blackbaud, we are committed to providing our employees with competitive compensation, benefits, and user-friendly technology. These solutions support their well-being and optimize their total rewards experience. Our comprehensive total rewards solutions are designed to attract, retain, and motivate top talent across the globe. We continuously benchmark our offerings to ensure they are competitive and aligned with the industry’s best practices, ensuring our employees feel valued in order to achieve their best. By leveraging technology, we streamline our processes and enhance employee experience, making it easier for our team members to access the resources they need, no matter where they are in the world.The People &amp; Culture (HR) team is looking for a dynamic and results-oriented VP of Total Rewards to join our strong and collaborative leadership team. This role is ideal for a strategic thinker with a passion for delivering innovative compensation and benefits solutions that align with our global business goals. You’ll bring a deep curiosity for market trends and best practices, using data-driven insights to shape strategies that attract, engage, and retain talent. The VP, Total Rewards will provide oversight and leadership to the Compensation &amp; Commissions Management, Benefits, Payroll, and HR Operations/HRIS teams to align rewards strategies, processes, and operations with business objectives.What You’ll Do:• Lead, develop, and implement innovative total rewards and recognition strategies as a key member of the People and Culture Senior Leadership Team, driving an unparalleled employee experience.• Leverage the expertise of a high-caliber team, including the Compensation &amp; Sales Operations Manager, Director of Benefits, Director of HRIS, and Payroll Manager, while strategically utilizing data analytics to evaluate and optimize the effectiveness of total rewards programs.• Drive employee satisfaction and retention through educational initiatives and strategic communication to our company that promote the effectiveness of rewards programs.• Serve as a strategic partner to executive leadership, including as a member of the Global Management Team, influencing key decisions and driving organizational success.• Develop and mentor a high-performing team, guiding others to recognize andappreciate the importance of taking on greater responsibilities.• Partner with cross-functional teams within the global People and Culture team, including HR Business Partners, Employee Relations, Learning &amp; Development, Talent Acquisition, and Workforce Development teams, to build processes and systems that attract, retain, and develop current and future employees.• Collaborate with peers across the organization to develop compensation strategies and plans that align with business results. Strategic alignment with sales leaders and other client-focused roles will be crucial for success.• Act as the company's subject matter expert in all compensation areas, including a high degree of knowledge and experience in benefits and HRIS.• Demonstrate a strong results orientation with exceptional project management and organizational skills, effectively managing multiple priorities and translating business strategies into actionable people strategies.• Proactively monitor industry trends and regulatory changes to maintain compliance and ensure the competitiveness of total rewards programs.• Promote effective internal communication, employee satisfaction, ensure compliance with legal and company code of conduct, maintain safety and security, and support effective labor relations processes.What You’ll Bring:• Extensive expertise across multiple Total Rewards disciplines, including Compensation, Benefits, and HRIS, supporting both employee and business initiatives, typically acquired through over 15 years of directly related experience.• Proven expertise in designing, analyzing, and administering sales commission plans.• Experience in additional People and Culture disciplines, such as HRBP and TalentAcquisition, is a plus.• Innovative and strategic thinker in the design and implementation of total rewards solutions.• Proven ability to articulate a clear vision and lead the organization and Total Rewards team.• Established experience in influencing significant change and making decisions critical to overall business success.• Demonstrated proficiency in managing the financial aspects of compensation, benefits, and HRIS, including budgeting, cost analysis, and financial planning.• Global success in previous roles spanning North America, Europe, and Asia Pacific.• Proven leadership in identifying individual strengths, weaknesses, and potential,understanding the skills necessary for specific roles, and excelling in hiring topperformers.• Consistently upholds strong values, communicates transparently, and maintainsconfidentiality while being truthful and direct.• Business experience in the Tech/SaaS industry is preferred.• Experience interacting with the organization’s Board of Directors is a plus.#LI-REMOTEStay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>.

VP, Total Rewards

<h1>Senior Solutions Engineer, ITSM</h1> <a href="https://globalcareers-atlassian.icims.com/jobs/17145/senior-solutions-engineer%2c-itsm/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian is looking for a passionate Pre-Sales Solutions Engineer committed to solving our most complex customer problems and closing our largest enterprise deals. In the role of Senior ITSM Solutions Engineer, you will help Atlassian disrupt the Service Management market space. Your pre-sales consulting experience plays a crucial role in uncovering customer business needs by assisting them to qualify and adopt Jira Service Management for their service management solution needs. Your discovery-driven consultative approach helps unlock customer challenges and champion new ways of working that guide teams toward adopting improved support practices. This role also demonstrates thought leadership to frame customers' strategic direction, propelling them past their hurdles, unlocking additional value for the enterprise, and focusing on valuable outcomes. Through a partnership with other Atlassian Team members, you will utilize your knowledge and experience in the area of Pre-Sales &amp; IT Service Management to deliver value through prescriptive insights and methodologies. You will help our strongest promoters showcase their success to their peers and serve as the tip of the spear in growing the reach of our technologies for new service management use cases and markets. If you're a top-performing enterprise Solutions Engineer who is customer-obsessed and understands the role service management plays in making a business successful, this may be your dream job. Key responsibilities include: <ul> <li>In collaboration with the Atlassian enterprise sales team, you are responsible for leading customer technical sales engagements. From discovering to assessing client requirements and pain points, your expertise plays a crucial role in mapping client business and technical requirements to Atlassian capabilities.</li> <li>Develop, configure and deliver deeply compelling demos and presentations to customers and prospects, clearly communicating the value and differentiation of Atlassian while showing how we unlock latent business value and better ways of working for teams. </li> <li>Contribute to Atlassian's thought leadership, including representing Atlassian at conferences, partner training, and contributing to the Community of knowledge such as white papers, analyst briefings or blog posts.</li> <li>Supporting channel partners through various stages of the pre-sales process by providing technical expertise and thought leadership that helps partners effectively reach new customers with Atlassian solutions.</li> </ul> More about you: We’re looking for a dynamic team member who will both teach and learn from all of us on the Solutions Engineering &amp; Product teams. On paper, you have 5-7 years of experience interacting with enterprise customers in a pre-sales, consulting, or delivery capacity, within the Service Management (ITSM, ITOM, ITBM, ESM) &amp; DevOps solution spaces. Most importantly, you are a creative problem solver who can interpret complex problem statements, boil them down into compelling value-centric solutions, and collaborate with prospects, channel partners, and the Atlassian sales team to accelerate the buyers' journey. You also have a passion for adopting new ways of working that champion improved support practices that are guided by modern frameworks (ITIL 4, IT4IT, DevOps, and Agile). You’re equally comfortable in both a business and technical context, interacting with C-level executives or talking shop with strong technical audiences. You love to learn, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making clients successful. Really want to win us over? Tell us about your experience using Atlassian tools in the wild. More about our team You’ll be working alongside a globally distributed SE team, speaking with Global 2000 companies every day, and collaborating closely with our sales teams to provide an Enterprise-grade experience to our customers. We're a get s#$% done global team, built on Atlassian's core values. If this mirrors how you want to work, then we are excited to have you join the team and help our company grow and change for the better. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $152,100 - $202,800 Zone B: $136,800 - $182,400 Zone C: $126,000 - $168,000 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/17145/senior-solutions-engineer%2c-itsm/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Senior Solutions Engineer, ITSM

Overview This is a remote role that may only be hired in the following locations: AZ, NC, SC, MA, GA, TX <ul> <li>Responsible for all phases of development including evaluation of system requirements, design, writing code, unit testing, peer reviews, job scheduling, creating change controls and building releases for production deployment. </li> <li>Leads technical efforts in the development, implementation, and maintenance of complex systems.</li> <li>Supports productions systems by resolving complicated issues and ensuring ongoing functionality.</li> <li>Serves as a technical expert and acts in a leadership role for less experienced associates in the work group.</li> </ul> Responsibilities <ul> <li>System Enhancements – Design and development to improve Wealth Management systems, processes, and applications. Utilizes SSIS, SQL, and .NET C# expertise to design and construct packages/jobs modifications that fit within existing system architecture and execute unit testing methods/ plans. </li> <li>Leads major projects, delegates tasks, and ensures quality results.</li> <li>Business Support - Provides technical support to production systems by addressing complex issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Develops technical solutions to unique system problems. </li> <li>Technical Expertise - Utilizes expertise to mentor and train associates within the work group. Participates in special projects and meetings as needed to convey critical technical insight. Serves as a technical resource for management, associates, and business units.</li> <li>Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.</li> <li>Assists with writing standards and designing training materials. </li> <li>Required to be in on call rotation to address production issues escalated by level 1 support.</li> </ul> Qualifications Bachelor's Degree and 6 years of experience in Software application development and maintenance OR High School Diploma or GED and 10 years of experience in Software application development and maintenance Preferred Education: Bachelor’s degree Preferred Area of Study: Computer Science <ul> <li>Experience: MS.NET; ASP.NET; SSIS development; SQL Scripting</li> <li>Preferred Area of Experience: Azure; CI/CD; Control M</li> <li>Experience working in a large financial institution, Brokerage or Wealth Management is preferred.</li> <li>Skill(s): Advanced experience with Microsoft Team Foundation Server (TFS) or similar code repository system, Advanced experience with ServiceNow or other information technology service ticketing systems, Proven ability to resolve conflicting situations, in order to move process and people forward, in depth knowledge and experience with System Life Cycle Development methodologies such as Waterfall and Agile, Experience with programming languages such as Microsoft .NET (C#); ASP.NET; SSIS; SQL Scripting and Powershell Scripting</li> </ul> #LI-XG1 First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

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