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Reservations Agent - Arabic Speaker at The Plaza Doha LXR, Hotels &amp; Resorts (<h1>Job Number:</h1> HOT0AZ1F) <h2>Work Locations</h2> : The Plaza Doha, LXR Hotel &amp; Resorts Saeed Bin Al Aas St; C Ring Road Umm Ghuwailina Area Doha A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards: <ul> <li>Convert, quickly, inquiries into contracted business</li> <li>Respond, positively, to sales inquiries to develop future sales leads</li> <li>Identify sales leads, as appropriate</li> <li>Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation</li> <li>Provide prompt and efficient service while maintaining the hotels brand standards</li> </ul> What are we looking for? A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: <ul> <li>A passion for delivering great customer service</li> <li>A highly professional telephone manner and excellent communication skills</li> <li>Outstanding administration and organizational skills</li> <li>Intermediate computer proficiency</li> </ul> It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: <ul> <li>Previous experience in a Reservations environment</li> <li>Tertiary qualifications, or other collegiate-level degree</li> </ul> What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its <a href="http://jobs.hiltonworldwide.com/our-brands/index.php" target="_blank">global brands</a>. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! <h2>EOE/AA/Disabled/Veterans</h2> <h2>Schedule</h2> : Full-time Brand: LXR by Hilton <h2>Job</h2> : Call Center and Reservations

Hilton

Reservations Agent - Arabic Speaker at The Plaza Doha LXR, Hotels & Resorts

Req ID: 75273 Location: Tulsa -TUL Areas of Interest: Consumer Training &amp; Development; Human Resources Pay Transparency Salary Range: Not Available Application Deadline: 08/18/2024 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> If you are looking for a job that combines a passion for learning and development, an opportunity for growth, and a culture of teamwork, then you've come to the right place. We have an exciting opportunity awaiting someone like you! <h2>Job Description</h2> The Learning Consultant I is primarily responsible for learning solutions for our business partners. This position provides training support and project management to ensure the design, development, and delivery of learning both in-person and online curriculum. The Learning Consultant I addresses the training needs of new and existing employees to include technical skills required to perform their jobs, implementation of new technology and/or upgrades and enhancements as well as new or revised policies and procedures. They will support team strategies in the areas of technical development, new hire on-boarding, and the delivery of surveys to participants for data management and reporting of learning events. <h2>Team Culture</h2> We are a collaborative, conscientious, and goal-oriented team. We value initiative, and we care about the quality of our work. Managers across the line of business are readily available and accessible for any needs you may have. You are responsible for driving the process, and our leaders are there to support you. Mentorship within the team is a common practice that will provide opportunities for growth. <h2>How You'll Spend Your Time</h2> <ul> <li>You will facilitate a select group of virtual and in-person courses for individual contributors.</li> <li>You will develop and deliver monthly reporting to key stakeholders around digital learning, in-person learning, and Enterprise Learning dashboard measurements. </li> <li>You will provide support in planning classroom learning event logistics and managing supporting vendors.</li> <li>You will own the Consumer learning and Mortgage inboxes and respond to inquiries about formal learning.</li> <li>You will measure, align, assess, format and execute learning material to new and existing employees and be the face of the onboarding learning experience. </li> <li>You will regularly work with other Enterprise Learning Team member to complete preform discovery, develop curriculum and deliver training as needed. </li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of a Bachelor’s Degree and 3-5 years in a learning &amp; development or similar role; Or equivalent experience of 8+ years. Experience in a financial institution is preferred. <ul> <li>Group facilitation strategies and presentation skills</li> <li>Strong analytical and project management skills: Pulls together information from a variety of sources in a user-friendly, business driven manner</li> <li>Training assessment, design, and e-learning experience</li> <li>Advanced knowledge of banking products/services, policy, procedures, delivery systems, i.e., deposit products, account maintenance, deposit regulations, and new account procedures, etc. </li> <li>Knowledge and understanding of Learning Management Systems.</li> <li>PC and software skills including spreadsheet, data base, and word processing applications.</li> <li>Experience working in a virtual environment with remote teams and customers</li> <li>Strong written, verbal, critical thinking, problem solving, and interpersonal communication skills</li> <li>Ability to develop reports, policies, and procedures</li> <li>Ability to organize multiple activities which require close attention to detail</li> <li>Ability to work independently to achieve goals</li> </ul> <h2>Working Conditions &amp; Physical Requirements</h2> Office - 40 lbs BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Learning Consultant I - Consumer

<a href="#">Apply</a> Description Background: Tulsa Innovation Labs LLC (TIL) is a tech-led economic development organization headquartered in Tulsa, OK pioneered by the George Kaiser Family Foundation (GKFF) and supported operationally by the Tulsa Community Foundation (TCF). The organization is responsible for catalyzing Tulsa’s leadership in advanced industries such as energy tech, advanced air mobility, virtual health, and cyber. We believe that by building a world-class tech hub in America’s heartland, we unlock opportunity for all. The organization was founded in January 2020 and has already experienced significant momentum including its $38.2M Build Back Better Regional Challenge win and EDA Tech Hubs Designation alongside $51M in awarded implementation funding. Now, TIL is emerging from startup-phase and has established itself as a system hub and community leader, requiring additional emphasis on scaling-up operations and organizational capacity. Position Summary: The Senior Associate of Grants Administration will be responsible for overseeing grant finances, ensuring adherence to budgets, compliance, and reporting standards, in addition to analyzing financial data to optimize resource allocation and support grant program success. Working directly with the TIL Head of Operations and Finance Manager, this role will also be responsible for providing TIL team members and other regional partners pre-grant support, active grant support, and post-grant support. Responsibilities / Essential Job Function: This role will support TIL-led federally funded or externally funded component projects grants compliance and processes as detailed below: <ul> <li>Collaborate with Finance Manager to develop and maintain grant record-keeping systems, budgets, procedures and documentation</li> <li>Review, monitor, and analyze monthly financial transactions and ensure adherence to grant requirements</li> <li>Manage and track project budget objectives, milestones, deliverables, resources, timelines and risks through roadmaps and updates to senior leadership and stakeholders</li> <li>Coordinate and facilitate stakeholder training that enables successful financial implementation of awarded projects </li> <li>Examine records, operating practices, and documentation to ensure compliance with established internal control procedures </li> <li>Support TIL teammates in future grant applications by providing expert advice in budget design in order to advance operational excellence </li> <li>Prepare accurate and timely financial reports for internal management purposes, providing recommendations for action where appropriate</li> <li>Act as a liaison between the finance team, the initiative team and TIL partners, providing regular updates on financial performance of awarded projects </li> <li>Support continuous improvement by implementing grant tracking systems, databases, and reporting processes to improve efficiency and accuracy</li> <li>Other duties as reasonably requested</li> </ul> Requirements Education &amp; Experience: <ul> <li>High School diploma or equivalent required. Associates or Bachelor’s degree in finance or business preferred.</li> <li>Three to five years relevant work experience administering federally-funded grants</li> <li>Strong analytical and project management skills </li> <li>Excellent verbal and written communication skills </li> <li>Ability to manage multiple projects and collaborate with team members </li> </ul> Competencies, Skills &amp; Abilities: To be successful in this role, you must have excellent communication, organizational and project management skills. You must also be able to actively listen, engage and connect with a diverse group of people, fostering meaningful relationships with our partners. Our team must be nimble and adaptable to the growing and changing needs of our organization and stakeholder groups, creating solutions and improving processes to achieve TIL goals. <ul> <li>Integrity – honesty and directness in all things, especially regarding the true status of initiatives and when in need of help from teammates and stakeholders. </li> <li>Intentionality – the desire to act now, and not later, on tasks and initiatives. Exhibit a hunger for success and results. </li> <li>Interest – an attitude of constant learning, curiosity, and humility with respect to what has yet to be understood. </li> <li>Interconnectedness – respect and appreciation for teammates and stakeholders: their backgrounds, skills, history, challenges, fears, and expectations that influence how approach shared tasks and relationships. </li> <li>Organized – Demonstrated ability to manage complex, sometimes conflicting, objectives and tasks. </li> <li>Decisive – Demonstrated ability to act even with incomplete information. </li> <li>Collaborative – Demonstrated ability to convene, facilitate, and develop shared understanding. </li> <li>Intelligent – Demonstrated ability to understand quickly and exhibit good judgement. </li> <li>Communicative – Demonstrated ability to listen, understand, and share information with others. </li> </ul> Required Knowledge/Skills: <ul> <li>Understanding of federal grant opportunities and funding sources and being able to translate that into outcomes / priorities / strategy. </li> <li>Understanding of federal grant opportunities and funding sources.</li> <li>Strong execution skills, with attention to detail (reflected through partnerships created, grants executed, initiatives designed) </li> <li>Developing and managing strategic partnerships (local and national) (e.g. networking in conferences and attracting meaningful connections to Tulsa)</li> <li>Communication, negotiation and interpersonal skills (e.g. reflected through corporate partnerships) </li> <li>Strong project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment. </li> <li>Competent and comfortable leading external partnership conversations and negotiations (reflected through grant implementation convos) </li> <li>Leadership with an instinct for taking the initiative. </li> <li>Ability to work cross functionally to manage the identification and addressing of portfolio needs. (Reflected through project ideation for grants)</li> <li>Critical thinking + thought leadership in Tech, and TIL’s role in it </li> <li>Leading projects with external stakeholders at partner organizations.</li> <li>Understanding of federal grant opportunities and funding sources.</li> <li>Experience leading projects with external stakeholders at partner organizations.</li> <li>Strong organizational, time management, project management and problem-solving skills, with ability to balance competing priorities and deliverables, required.</li> <li>Proficiency in Microsoft Office Suite, Google Suite, Zoom, Asana, Adobe, Slack.</li> <li>Demonstrates a commitment to diversity, equity and inclusion through continuous development, modeling inclusive behaviors and proactively managing bias.</li> <li>Ability to balance having fun while getting top results at work.</li> </ul> Physical Requirements: <ul> <li>Communicate: Frequent phone, in-person, and messaging communication via various platforms. Must be able to exchange information effectively and accurately in all elements of verbal and written communication. </li> <li>Operate: Constant operation of computers, phones, and other office productivity tools. </li> <li>Willingness and ability to travel between program and related stakeholder locations, and service provider/vendor offices as required. </li> </ul> Hours &amp; Location: <ul> <li>Position is in Tulsa within TIL headquarters at 3 North Cheyenne Ave. </li> <li>Typical work hours are Monday – Friday from 8:00 to 5:00, with flexibility required for various events, meetings, and relevant business needs </li> </ul>

George Kaiser Family Foundation

Senior Associate, Grants Administration - Tech Hubs

City of Tulsa

INTERNAL LISTING- PROFESSIONAL LAND SURVEYOR

<h2>Posting Details</h2> Position Information Position Title Coordinator of Grants and Contracts Job Description The Coordinator reports to the Director of Post Award Services and monitors programmatic, regulatory and fiscal activities of externally sponsored programs funded by private, state, and federal agencies. The Coordinator will also manage the programmatic fiscal reporting activities related to the payment and billing processes necessary for sponsor guidelines and university policies and procedures on these externally funded programs. Complex analytical duties related to post award services are required. Specific responsibilities include monitoring project administration; payment authorizations; submitting financial statements to sponsors; oversight of all fiscal aspects of sponsored projects; and preparing and submitting various reports for the university and the external sponsor. The Coordinator also serves as liaison between university officials, principal investigators, staff and funding agency representatives in interpreting and applying terms and conditions of awards while performing related tasks as assigned. Required Qualifications Preferred Qualifications A Bachelor’s degree and/or at least 3 years previous experience in a university sponsored program office in post-award administration; a demonstrated knowledge of federal funding agency regulations including 2 CFR 200 Uniform Administrative Cost Principles and Audit Requirements for Federal Awards. Training in the research administration field. Certified Research Administrator or Certified Financial Research Administrator designations. Physical Demands N/A Posting Detail Information Posting Number S850P Open Date Close Date Open Until Filled No Special Instructions to Applicants Advertising Summary <h2>EEO Statement</h2> EEO Statement Eeo Statement Summary The University of Tulsa seeks to recruit and retain talented students, faculty and staff from diverse backgrounds. The University of Tulsa is an affirmative action/equal opportunity employer and encourages qualified candidates across all group demographics to apply. The University does not discriminate on the basis of personal status or group characteristic including, but not limited to race, color, religion, national or ethnic origin, age, sex, disability, veteran status, sexual orientation, gender identity or expression, genetic information, ancestry, or marital status. The University of Tulsa is an Equal Opportunity Employer including Disability/ Veteran. <h2>Supplemental Questions</h2> Required fields are indicated with an asterisk (*). <h2>Documents Needed To Apply</h2> Required Documents Optional Documents

University of Tulsa

Coordinator of Grants and Contracts

<h1>Senior Tax Accountant - Provision and Compliance</h1> Finance &amp; Accounting | Austin, United States | Remote, Remote | Remote, Americas | Full-Time <a href="https://careers-americas.icims.com/jobs/15634/senior-tax-accountant---provision-and-compliance/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian is an established, publicly-traded tech company with a growing tax function. We are looking for a Tax Senior to join our US Income Tax team. You will report to the US Senior Tax Manager and will assist with the tax provision, compliance, and other tax matters. Our ideal applicant is someone with a desire to contribute and learn who loves working with technology, defining and refining processes, and supporting all levels of employees within a global organization. <ul> <li>Help prepare the US federal and state income income tax provision and audited financial statements for publicly-traded corporation.</li> <li>Gather information and prepare workpapers for US income tax returns that are prepared by external advisors.</li> <li>Utilize technology to support continuous improvement of our processes.</li> <li>Conduct research on tax issues and prepare analysis and recommendations for the company.</li> <li>Communicate with federal or state tax authorities to resolve tax matters.</li> </ul> <ul> <li>2-4+ years of experience in public accounting (Big 4 preferred) and/or in-house corporate team.</li> <li>Bachelor's degree in accounting or related field required.</li> <li>Master's degree in taxation preferred.</li> <li>CPA or equivalent license required.</li> <li>Understanding of ASC 740 and income tax accounting concepts.</li> <li>Proficient in Microsoft Excel (including index/match and pivot tables) with an interest in process improvement and automation.</li> <li>Experience with ERP software, tax provision and/or tax compliance software a plus.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $117,800 - $157,100 Zone B: $106,000 - $141,400 Zone C: $97,800 - $130,400 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15634/senior-tax-accountant---provision-and-compliance/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Senior Tax Accountant - Provision and Compliance

<h2>Job Description</h2> Customer Service and Support software is a $30+ billion market that is growing at 17%+ each year. The top 10 vendors own 50% of the Market. The CRM world is as competitive as ever, our business is looking to our Competitive Intelligence team to increasingly influence the strategic direction of the company and product. In this role, you will become enriched with deep subject matter expertise in not only our competition but also the markets we serve. This position demands a strategic mind, an inquisitive nature, and the ability to synthesize vast amounts of information into actionable insights. In addition, the role calls for tight collaboration with cross-functional teams, including Product Marketing, Product, Sales, Customer Success and Enablement, to produce insightful POVs, competitive assets, and strategic programs to drive success. This role is a hybrid of traditional roles in product analysis, strategy, product marketing, and sales support – requiring a mix of skills including: research, writing, positioning, data analysis and operational support. If you have a passion for driving broad and strategic impact to the business, driving initiatives, and working cross functionally, getting up on stage and getting our business passionate about our strong position, this role is meant for you. <h1>What you'll be doing</h1> <ul> <li>Research, monitor, and articulate the designated competitor’s business and product strategies to a diverse set of audiences.</li> <li>Support field teams with global competitive training (in partnership with Sales Enablement), scalable self-serve competitive assets (internal and external facing), as well as high touch support on sales deals and in competitive situations with customers (present to prospects and customers if needed).</li> <li>Provide prescriptive mentorship to our sales and customer success teams through 1:1 engagement to help Zendesk win, grow and retain every customer.</li> <li>Support the delivery of regular insights for company-wide briefings and department specific updates (Company all hands, Product Summits, C-staff meetings, Sales Kickoff, Sales &amp; Success Training) to deliver actionable and impactful insights and recommendations.</li> <li>Work with cross-functional teams (e.g., Product, Marketing, Sales, Finance, and Legal) to ensure competitive insights and the CI team’s POV are incorporated into decision making.</li> </ul> <h2>Basic Qualifications:</h2> <ul> <li>5-7+ years of CI, market intelligence, product, sales, and/or pre-sales experience.</li> <li>Technical proficiency and curiosity. You enjoy getting into the details with software products and understand how they fit within established and constantly evolving markets.</li> <li>Able to distill large amounts of information into compelling stories and presentations.</li> <li>Strong analytical and critical-thinking skills, with the ability to draw insights from complex data sets.</li> <li>Shown executive presence and ability to deliver compelling presentations to a wide range of audiences including executive management, sales teams, customers and partners.</li> <li>Attention to detail, including documenting analyses, results and processes to drive scale across the team.</li> <li>Ability to prioritize multiple concurrent initiatives and quickly switch focus across domain areas.</li> </ul> <h2>Preferred Qualifications:</h2> <ul> <li>Experience working in the CRM/Customer Engagement space (Customer Service, Sales Automation, Marketing Automation).</li> <li>Experience with Competitive Intelligence and have been certified through accredited providers.</li> <li>Field-facing experience working with customers in a sales or customer success capacity.</li> <li>Shown understanding of enterprise software or SaaS economics; comfortable reviewing a 10-K or S-1 to extract insights.</li> <li>Hands-on experience in performing analysis using Tableau or similar BI tools.</li> <li>Experience in market research and quantitative analysis, including building models and scenario planning.</li> </ul> Where we work: <h2>Fully Flexible:</h2> In this role, you’ll work primarily remotely with the support of a dynamic and caring team. We’ll provide you with the digital tools and experiences to be together–even when we’re apart. Being digital first doesn’t mean we’re digital only. You’ll also have the flexibility to join us at a Zendesk workspace, in one of our Zendesk offices or our flex office spaces. We will bring our people together on occasion to connect, collaborate, learn, or celebrate in person. <h2>#Remote</h2> #LI-JM7 Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. The US annualized base salary range for this position is $143,000.00-$215,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

Zendesk

Senior Manager Competitive Intelligence

Overview This is a remote role that may be hired in several markets across the United States. First Citizens Bank (FCB) is seeking a Director to join the Enterprise Risk Management (ERM) Organization. ERM sets the highest level of risk management standards for the organization to guide the risk management lifecycle including identifying, assessing, mitigating, monitoring, and escalating risks across the organization. The primary responsibility of the Director, ERM - Enterprise Risk Oversight is to design, implement, and maintain the Enterprise Risk Oversight function to ensure that Enterprise and Business Risk Profile reporting reported to Senior Leadership is accurate and comprehensive. This role will manage a team responsible for Enterprise Risk Oversight, maintain Enterprise Risk Oversight Governance Documents, and support the creation and publishing of regular reports to Management and the Board of Directors, lead Risk Programs, and be an advocate for Risk across the organization. Important Skills Include: <ul> <li>Risk Management: Extensive knowledge in risk management including risk types (e.g., Credit, Liquidity, Market, Operational, Compliance, and Reputation Risk). Knowledge and understanding of regulations applicable to large financial institutions including BCBS 239, SR 15-18/19, SR 21-3).</li> <li>Critical Thinking, Communication &amp; Organizational Skills: The role requires proficient communication skills (verbal/written) and strong organizational and time management skills. Strong ability to apply critical thinking to risk assessment methodologies. </li> <li>Reporting / Documentation Development: The role requires proficiency in developing professional materials such as process flows, reporting, PowerPoint decks, memos, and business requirements for a variety of professional internal / external audiences. </li> <li>Project/Process Management: The role also requires a basic understanding of project and process management and experience managing multiple priorities. </li> <li>Client Management (internal): This role will coordinate data and information inputs from a variety of sources. </li> <li>Influence and Communication: Ability to Champion the importance of Risk Management across all lines of defense; Ability to influence the capabilities and outcomes of risk assessments; Ability to quickly understand new and complex topics and translate into simple layman communications; Dedicated team player; Excellent interpersonal, communication and organizational skills. </li> <li>Leadership: Ability to manage through ambiguity, develop a highly proficient team, and hold themselves and others accountable.</li> <li>Experience with GRC tools (i.e., Archer) a plus. </li> </ul> The candidate will report directly to the Senior Director, ERM – Risk Identification and Assessment, Oversight, Reporting, and Technology. Responsibilities <ul> <li>Evaluate all risk information across the Enterprise and determine the overall risk profile assessment for FCB.</li> <li>Generate comprehensive yet pithy narratives justifying the overall risk profile assessment for FCB.</li> <li>Establish an enterprise aggregation methodology to determine the overall risk profile assessment considering a variety of factors including risk category assessments, business unit assessments, and audit outcomes.</li> <li>Development and maintenance of Effective Challenge logs related to risk profile reporting.</li> <li>Remaining knowledgeable and informed of all risk management related information for the institution by conducting research of internal information such as Committee materials, audit results, and external information such as news sources, to ensure that there is connectivity across Risk programs and reporting.</li> <li>Facilitate quarterly Risk Oversight CRO Workshops to provide early read-outs of risk profile assessments.</li> <li>Aggregating business risk profile assessments into the enterprise risk profile.</li> <li>Providing effective challenge of business unit identified Top Risks.</li> <li>Other duties as assigned.</li> </ul> Qualifications Bachelor's Degree and 10 years of experience in Enterprise Risk or Operational Risk and Project Management or Consulting (internal or external) OR High School Diploma or GED and 14 years of experience in Enterprise Risk or Operational Risk and Project Management or Consulting (internal or external) Additional Qualifications: <ul> <li>Governance documentation writing and monitoring experience</li> <li>Strong ability to work independently and adaptive to change</li> <li>Excellent communication skills (verbal/written) and strong organizational and time management skills</li> <li>Demonstrated ability to work independently</li> </ul> This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $150,000 to $200,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

SVB Financial Group

Director Risk - Enterprise Risk Oversight (Remote)

Epicor Kinetic Implementation Specialist Our client is a leading manufacturing company with operations across multiple locations in the US and Canada. We are in the process of implementing Epicor Kinetic, a robust enterprise resource planning (ERP) solution, to streamline our operations, enhance productivity, and support our growth. We are seeking an experienced Epicor Kinetic Implementation Specialist to lead and drive this crucial project. Job Summary: The Epicor Kinetic Implementation Specialist will play a pivotal role in the successful deployment and optimization of the Epicor Kinetic ERP system across five locations in the US and Canada. This individual will work closely with cross-functional teams to ensure seamless integration, customization, and effective utilization of the system. The ideal candidate will possess deep expertise in Epicor Kinetic, strong project management skills, and a proven track record in ERP implementation within a manufacturing environment. Key Responsibilities: <ol> <li> Project Management: <ul> <li>Lead the end-to-end implementation of Epicor Kinetic, including planning, execution, testing, and go-live phases.</li> <li>Develop and manage project plans, timelines, and budgets to ensure timely and within-scope delivery.</li> <li>Coordinate with internal stakeholders and external consultants to address project needs and resolve issues.</li> </ul> </li> <li> Requirements Gathering and Analysis: <ul> <li>Work with key stakeholders to understand business processes and requirements.</li> <li>Translate business needs into functional and technical requirements for the Epicor Kinetic system.</li> <li>Identify and document customization needs to tailor the system to fit organizational requirements.</li> </ul> </li> <li> System Configuration and Customization: <ul> <li>Configure Epicor Kinetic modules to align with business processes and requirements.</li> <li>Oversee customization and integration efforts to ensure compatibility with existing systems and workflows.</li> <li>Conduct system testing to validate configurations and customizations, ensuring they meet performance and usability standards.</li> </ul> </li> <li> Training and Support: <ul> <li>Develop and deliver comprehensive training programs for end-users at various locations.</li> <li>Provide ongoing support and guidance to users during and after the implementation phase.</li> <li>Address and resolve any post-implementation issues or system enhancements as needed.</li> </ul> </li> <li> Documentation and Reporting: <ul> <li>Create and maintain detailed documentation of system configurations, customizations, and processes.</li> <li>Generate and present project status reports to stakeholders, highlighting progress, risks, and mitigation strategies.</li> </ul> </li> <li> Travel and Coordination: <ul> <li>Travel to the five locations across the US and Canada as required to oversee the implementation and provide on-site support.</li> <li>Coordinate with local teams to ensure smooth implementation and integration at each site.</li> </ul> </li> </ol> Qualifications: <ul> <li>Bachelor’s degree in Information Technology, Business Administration, or a related field; Master’s degree or relevant certifications are a plus.</li> <li>Proven experience with Epicor Kinetic ERP implementation and administration.</li> <li>Strong understanding of manufacturing processes and how they integrate with ERP systems.</li> <li>Excellent project management skills with a demonstrated ability to manage multiple projects simultaneously.</li> <li>Exceptional problem-solving skills and the ability to troubleshoot and resolve complex issues.</li> <li>Strong communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.</li> <li>Ability to work independently and collaboratively in a remote and on-site capacity.</li> <li>Willingness to travel across the US and Canada as needed.</li> </ul>

Planet Technology

Epicor ERP Implementation Specialist

<h2>Job Description</h2> <h2>What you'll be doing</h2> <ul> <li>Partner with COE, Leadership and HRBP team on strategy by providing recommendations based on comprehensive analysis of trends and industry best practices and in alignment with company ambition and strategy.</li> <li>Provide strategic Compensation Partner support to varying internal business leaders on unique and complex compensation-related matters.</li> <li>Collaborate to execute and manage annual programs and processes with HR Partners and other internal People &amp; Places functions.</li> <li>Independently facilitate annual cycle Compensation Review meetings with senior leaders, sharing key insights and findings from analyses and providing guidance on complex matters.</li> <li>Develop and implement comprehensive employee/leader communication, engagement materials, and education strategies regarding compensation programs in collaboration with Total Rewards COE</li> <li>Serve as the lead for projects and programs between total rewards, internal People &amp; Places partners and business leaders.</li> <li>Conduct complex job evaluations, analysis, and job pricing as well as review the work of other compensation team members to ensure accuracy and consistency.</li> <li>Partner with regional compensation (globally) on compensation issues, and lead a variety of special compensation projects as needed.</li> <li>Works in the broader scope of People &amp; Places to understand program strategy, design, policies, guidelines, and operationalization in order to tie in total rewards components critical to the foundation of a specific program. Influences and leads alignment with different constituencies and represents a common point of view across multiple stakeholders.</li> <li>Collaborate with HR Business Partners to develop and maintain career architectures for assigned groups, ensuring alignment with business strategy.</li> <li>Advise management on applicable country, state, and federal employment regulations, compensation policies, and processes, ensuring compliance and best practices.</li> </ul> <h2>What you bring to the role</h2> <ul> <li>Bachelor’s degree in Human Resources, Business, or a related field OR equivalent experience necessary to obtain theoretical and practical knowledge to successfully fulfill the scope and responsibilities of the position.</li> <li>Progressively responsible experience in human resources, compensation, and/or total rewards administration and analysis demonstrating the ability to perform the role at level, typically seen with 10+ years of professional working experience.</li> <li>Experience in providing strategic Compensation Partner support to sales leaders and teams and knowledge of sales compensation design </li> <li>Knowledge of global statutory compensation requirements.</li> <li>Knowledge of global government regulations related to compensation programs, including EEOC, FLSA, and USERRA requirements.</li> <li>Highly analytical and quantitative skills; ability to create dynamic tools and models to interpret and analyze data.</li> <li>Detail driven with emphasis on accuracy, coupled with the ability to see the broader picture.</li> <li>The ability to work independently, take on responsibility and be action-oriented in a fast-paced, dynamic environment.</li> <li>Excellent consultation skills and the ability to seek out information and provide quality advice.</li> <li>Ability to build partnerships with your compensation team members, Human Resources, business leaders, and managers, even when they are located in other parts of the world.</li> <li>Excellent written and oral communication skills for internal presentations that demonstrate business acumen.</li> <li>Excellent project management, communication, and problem-solving skills.</li> <li>Proven ability to work independently and make sound judgments on complex issues with a broad impact to the function and/or company.</li> </ul> <h2>Preferred Qualifications:</h2> <ul> <li>Experience in supporting multiple stakeholder groups (e.g. Sales, Finance, IT, etc).</li> <li>Experience with Workday HRIS.</li> </ul> Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. The US annualized base salary range for this position is $150,000.00-$224,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster <a href="http://www.zendesk.com/diversity-inclusion/" target="_blank">global diversity, equity, &amp; inclusion</a> in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">click here</a>. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to <a href="#">peopleandplaces@zendesk.com</a> with your specific accommodation request.

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