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<h2 id="who-we-are-about-stripe">Who we are About Stripe</h2> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Core Infrastructure organization at Stripe is in charge of building and operating infrastructure services and cloud technologies used by product teams to launch new product offerings and features which support our business. This includes defining and driving the vision necessary to achieve best in class scale and availability. We continuously invest in building new distributed services and scaling existing technologies while working with various teams to meet their current and future needs. The Distributed Caching Platform team within the Core Infrastructure organization has built a sophisticated, highly scalable, and ultra-low latency tier-0 caching platform. This mission-critical infrastructure serves as the backbone for a multitude of Stripe products. Operating with remarkable efficiency, the platform adeptly manages over 10 million requests per second, maintaining an impressively low latency of less than 5 ms, and upholding a stellar five 9's of reliability. As we advance into the next phase of expansion and innovation, we are actively seeking highly skilled engineers to join our team. This presents an exciting opportunity to contribute to one of Stripe's fastest-growing platforms, where you will play a key role in delivering the next set of groundbreaking features. If you are passionate about pushing the boundaries of technology and thrive in a dynamic, high-growth environment, we invite you to be part of our journey in shaping the future of our caching platform. <h3 id="what-youll-do">What you’ll do</h3> As a Software Engineer on the Infrastructure team, you will be part of a team that is in charge of building the core caching infrastructure used by product teams to build micro-services which support our business. Examples include control plane services responsible for managing cache infrastructure, solving complex problems such as replication of cached data across regions in real time, and scaling the infrastructure to support the next phase of growth. You will also build a great customer experience for internal Stripe teams that build on your software to power all of our products, globally and at scale. <h3 id="responsibilities"> Responsibilities</h3> <ul> <li>Design, build, and maintain distributed cloud infrastructure and platform services </li> <li>Work on scaling, automation, reliability and observability of infrastructure services </li> <li>Operate your service, debug issues, and support customers </li> <li>Participate in roadmap planning and prioritization </li> </ul> <h3 id="who-you-are">Who you are</h3> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>10+ years of professional experience in a software development role </li> <li>Proven track record of building large scale, cloud based complex distributed systems; identifying shortcomings and optimization opportunities; and making data driven cost performance tradeoffs to influence design decisions </li> <li>Experience building and operating infrastructure and tools that empower developers/product teams to deliver business value </li> <li>Experience leading and creating strong technical teams that balance operational excellence, collaboration and user needs </li> <li>Experience with operational excellence and a deep understanding of metrics, alarms and dashboards </li> <li>Experience handling critical incidents for production systems </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience on building large scale distributed systems in AWS </li> <li>Experience working with Distributed cache services like AWS Elasticache and technologies like memcached, Redis etc. </li> <li>Experience with C, C++, Go, Ruby or/and Java </li> <li>Experience with Linux OS </li> </ul> Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual US base salary range for this role is $209,800 - $314,800. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Seattle, or South San Francisco HQ Team Infrastructure &amp; Corporate Tech Job type Full time <a href="#">Apply for this role </a>

Stripe

Staff Engineer, Distributed Cache Platform

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Compute organization at Stripe manages the core cloud infrastructure that powers Stripe’s products. We are responsible for managing the server fleet, containers, and resource automation to enable thousands of Stripe services. As an Engineer working with teams in Compute, you will play a key leadership role to build resilient infrastructure that scales our business and achieves a best in class price/performance ratio. Some of the technologies that we work with include Linux OS &amp; Kernel, Kubernetes, and AWS EC2. We continuously invest in building new distributed services and scaling existing technologies while working with service owners to meet their current and future needs. Stripe’s infrastructure powers businesses all over the world. We process payments, run marketplaces, detect fraud, help entrepreneurs start an internet business from anywhere in the world, build world-class developer-friendly APIs, and more. Every request we process is very important to everyone involved and Stripe’s availability and reliability are critical because our users’ businesses depend on us. Our Compute organization provides the underlying infrastructure that’s at the heart of all real-time critical payment requests to the Stripe API. <h2 id="what-youll-do">What you’ll do</h2> We're looking for a Software Engineer who can bring technical leadership to the Imaging team that is in charge of building the core infrastructure used by the product teams to build and operate their services. You will have the opportunity to build a great customer experience for internal Stripe teams using this infrastructure and play a key role in enabling Stripe’s infrastructure to power all of our products, globally and at scale. Projects and areas you'll work on might include: <ul> <li>Architect and implement next-generation solutions for OS management, OS deployment, and containerization </li> <li>Lead initiatives to enhance deployment safety, reduce bootstrap times, and eliminate reliability risks associated with configuration management </li> <li>Spearhead major OS upgrades and their automations across Stripe's global infrastructure </li> <li>Design and build innovative systems for automated infrastructure management and dynamic resource allocation </li> <li>Collaborate with cross-functional teams to enhance observability, security, and compliance across our infrastructure </li> </ul> <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Drive team’s technical vision, roadmap, tooling, process, and culture </li> <li>Scope, design, implement, and deploy robust solutions, making appropriate tradeoffs between reliability, throughput, latency, resiliency, engineering velocity and cost </li> <li>Innovate, design and implement software solutions that contribute towards improvement in infrastructure resiliency, reliability, efficiency and management at scale </li> <li>Uphold our high engineering standards and improve our codebase and processes </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>10+ years of hands-on experience building large-scale, distributed systems </li> <li>Proven track record of building large scale, complex distributed systems; identifying shortcomings and optimization opportunities; and making data driven cost performance tradeoffs to influence design decisions </li> <li>Experience building and operating infrastructure and tools that empower developers/product teams to deliver business value </li> <li>Experience leading and creating strong technical teams that balance operational excellence, collaboration and user needs </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Expertise in Linux OS internals, systems programming </li> <li>Experience with containerization, package management and distribution technologies </li> <li>Strong background in performance analysis, systems debugging, and API design </li> <li>Experience with infrastructure automation </li> <li>Experience with multiple programming languages, including Go, Python </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $190,700 - $286,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Seattle Remote locations Remote in United States Team Infrastructure &amp; Corporate Tech Job type Full time <a href="#">Apply for this role </a>

Staff Engineer, Compute

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The Director of Copper Retirement and Migrations will lead and oversee the strategic initiatives for retiring and migrating copper-based infrastructure within the Mass Markets business unit. This role will focus on effectively managing the transition from legacy copper systems to modern alternatives, ensuring minimal disruption to customers, driving EBITDA margins, and optimizing operational efficiencies. <h2>Location and Schedule</h2> <ul> <li>This is a Work From Home position in the United States</li> <li> There will be some travel required to specific territories that the business unit. </li> </ul> <h2>The Main Responsibilities</h2> <ul> <li>Strategic Planning: Develop and execute a comprehensive strategy for copper retirement and customer migration, aligned with organizational goals and regulatory requirements.</li> <li>Cross-Functional Collaboration: Lead and support wire center decommissioning strategies in coordination with Enterprise, Finance, Legal, Regulatory, and Mass Markets teams.</li> <li>Operational Management: Manage the entire process of copper retirement submissions, ensuring timely and efficient handling of projects and addressing resource gaps.</li> <li>Data Analysis: Identify and analyze data sources to support central office discontinuance and cross-box / field equipment retirement.</li> <li>Go-To-Market Strategy: Coordinate the development and implementation of go-to-market strategies for alternative voice solutions, including marketing, sales, and call center plans.</li> <li>Customer Migration: Develop and implement strategies for migrating POTS customers to new voice alternatives, including proactive and reactive approaches.</li> <li>Automation and Process Improvement: Automate highly manual processes to improve efficiency and reduce operational costs.</li> <li>Regulatory Compliance: Ensure all initiatives comply with regulatory requirements and support regulatory filings and CAG escalations.</li> <li>Vendor Management: Maintain and manage relationships with vendors to support copper retirement initiatives.</li> <li>Performance Metrics: Develop and track performance metrics to evaluate the success of copper retirement and migration projects.</li> <li>Project Management: Strong project management skills, including the ability to manage complex projects and ensure successful delivery. </li> <li>Communication Skills: Excellent communication and presentation skills to convey concepts, ideas, and solutions effectively. </li> </ul> <h2>What We Look For in a Candidate</h2> What we look for in a candidate <ul> <li>Process Improvement: Proficiency in process improvement methodologies </li> <li>Proven ability to hire, manage, and motivate a successful, solution-oriented team. </li> <li>Demonstrated leadership ability. </li> <li>Ability to multi-task and work multiple projects simultaneously. </li> <li>Operational understanding of telecommunications ordering, provisioning, and billing processes. </li> <li>Demonstrates excellent organizational skills and experience in engaging a variety of cross- functional teams </li> <li>Highly analytical, critical thinking and problem-solving skills a must </li> <li>Ability to navigate complex stakeholder management situations </li> <li>Must coordinate and orchestrate effectively in a matrixed organization </li> <li>Able to quickly create connections organization-wide </li> <li>Ability to synthesize data for executive consumption </li> <li>Leadership: Demonstrated leadership ability and experience in managing cross-functional teams.</li> <li>Project Management: Ability to multi-task and manage multiple projects simultaneously.</li> <li>Telecommunications Knowledge: Operational understanding of telecommunications ordering, provisioning, and billing processes.</li> <li>Organizational Skills: Excellent organizational skills and experience engaging with various functional teams.</li> <li>Analytical Skills: Highly analytical with strong critical thinking and problem-solving skills.</li> <li>Stakeholder Management: Ability to navigate complex stakeholder management situations and coordinate effectively in a matrixed organization.</li> <li>Connectivity: Able to quickly create connections organization-wide and support cross-functional efforts.</li> <li>Data Synthesis: Ability to synthesize data for executive consumption and decision-making.</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $149,084 - $198,779 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $156,539 - $208,718 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $163,993 - $218,657 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> <h2>What to Expect Next</h2> Requisition #: 337022 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/01/2025

CenturyLink

Director Mass Markets Programs & Strategy

Axis HealthCare

Psychiatrist

Role Value Proposition: Compliance Risk Management (CRM) delivers a compliance risk framework that enables the businesses and functions to comply with applicable internal and external rules and regulations and maintain risk levels within MetLife’s risk appetite. CRM provides constructive challenge to the businesses and functions, partnering closely with them to implement strong processes and effective controls, as well as to foster and embed a culture of compliance. CRM is part of Global Risk Management (GRM). Within CRM, the Testing, Monitoring, and Risk Assessment Team delivers enterprise-wide frameworks for risk-based testing and monitoring activities, as well as the non-financial risk assessment in partnership with Operational Risk. This individual contributor will help the development of Compliance testing and monitoring activities across the enterprise, ensuring the consistency and quality of the activities and issue management program. In addition, the role will also support the development of performance metrics, presentations, and other reporting aligned to suit respective audiences. The Compliance Consultant will support the alignment of the risk assessment process and testing and monitoring activities with the non-financial risk framework. The role requires a proactive and analytic thinker who has a collaborative mindset. Key Relationships: <ul type="disc"> <li> Reports to: AVP, Head of Testing, Monitoring, and Risk Assessment </li> <li> Key Stakeholders: Regional Heads of Compliance and Governance Leads, Operational Risk Management, Compliance Governance, Privacy, Anti-Financial Crime </li> </ul> Key Responsibilities: <ul type="disc"> <li> Supports testing and monitoring activities and issues management oversight. </li> <li>Analyzes trends in testing and monitoring results and identifies opportunities to strengthen the design of monitoring and testing activities and/or controls in place to mitigate compliance risks. </li> <li>Provides credible challenge to the global Compliance testing and monitoring plan and risk assessment to enable risk-based coverage. </li> <li>Identifies and escalates potential risks and other issues that impact the effectiveness of MetLife’s Global Compliance Risk Management Program.</li> <li>Understands compliance program risks and business controls.</li> <li>Participates in cross-functional initiatives.</li> <li>Validates that issues and action plans are developed where appropriate for missing or ineffective controls. Works with Compliance partners to identify trends and conduct root cause analysis.</li> <li>Supports the alignment of activities to compliance policies, risk assessment results, and the non-financial risk framework.</li> <li>Helps with the implementation of a quality assurance process for Compliance testing and monitoring.</li> <li>Develops reporting including analytics and dashboards to assist in the analysis of Compliance Programs</li> <li>Build data analytics models to identify potential risk and testing gaps and opportunities for efficiencies and simplifications</li> </ul> Essential Business Experience and Technical Skills: <ul type="disc"> <li>Bachelor’s degree or relevant experience </li> <li>5+ years or relevant experience in compliance or audit, preferably with a medium to large financial services firm, with a strong focus on risk assessment, testing and monitoring. </li> <li>Strong organizational skills with the ability to manage multiple assignments simultaneously with competing deadlines </li> <li>Strong oral and written communication skills</li> <li>Must be highly motivated, adaptable to change, and detail oriented</li> <li>Knowledge of Company operations, systems and transactions and financial products and services </li> <li>Solid knowledge of auditing processes, including linkage between risks and controls</li> <li>Strong analytical, problem solving, technical and functional expertise</li> <li>Ability to build relationships with all levels of management and to adapt communication styles appropriately for the program or audience</li> <li>Detail oriented and the ability to identify and resolve issues </li> <li>Demonstrated critical thinking and data-driven mindset </li> <li>Advance Excel skillset (Power Query and Macros are a plus)</li> <li>Knowledge of Alteryx, Microsoft PowerPoint, and Power BI</li> </ul>

MetLife

Compliance Consultant - TM & Risk Assessment

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy. Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.About This Role:As a Low Voltage Switchgear Assembly Technician at Crusoe, you will be a crucial part of building the electrical infrastructure that powers our cutting-edge AI data centers. Your expertise in assembling and testing low voltage switchgear will directly impact the reliability and performance of our operations. This role offers the opportunity to contribute to a rapidly growing company at the forefront of technological innovation. The ideal candidate possesses a solid understanding of electrical principles, meticulous attention to detail, and a strong commitment to safety. This is a full-time position.What You’ll Be Working On:<ul> <li>Switchgear Assembly: Assemble low voltage switchgear according to detailed schematics, wiring diagrams, and work instructions, installing components such as circuit breakers, bus bars, relays, transformers, and control wiring.</li> <li>Mechanical Assembly: Perform mechanical assembly of enclosures, mounting rails, and support structures, utilizing hand tools, power tools, and specialized equipment.</li> <li>Wiring and Connections: Terminate and connect various types of electrical wires and cables, ensuring proper crimping, lugging, and labeling of connections, and adhering to color coding conventions and wiring standards.</li> <li>Testing and Quality Control: Conduct functional testing of assembled switchgear, performing insulation resistance tests, voltage withstand tests, and other quality checks, troubleshooting and resolving any assembly or wiring issues.</li> <li>Documentation: Maintain accurate records of test results and quality inspections.</li> </ul>What You’ll Bring to the Team:<ul> <li>Electrical Experience: 2+ years of proven experience in the assembly and wiring of low voltage switchgear or similar electrical equipment.</li> <li>Educational Background: High school diploma or equivalent is required. Technical or vocational training in electrical or electronics fields is preferred.</li> <li>Electrical Knowledge: Strong understanding of electrical principles and safety practices.</li> <li>Technical Skills: Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals. Proficient in the use of hand tools, power tools, and measuring instruments.</li> <li>Attention to Detail: Excellent attention to detail and quality workmanship.</li> <li>Safety and Compliance: This position is designated a safety-sensitive position and/or is located in a safety-sensitive facility. Drug and alcohol program participation is required. Must be able to pass a background check.</li> <li>Teamwork: Ability to work independently and as part of a team.</li> <li>Communication: Effective communication and problem-solving skills.</li> </ul>Bonus Points:<ul> <li>Switchgear Experience: Experience with various switchgear brands and configurations.</li> <li>Control Systems Knowledge: Knowledge of industrial control systems and automation.</li> <li>Electrical Codes: Familiarity with electrical codes and standards (e.g., NEC).</li> <li>Certifications: Forklift certification.</li> </ul>Benefits:<ul> <li>Industry competitive pay</li> <li>Restricted Stock Units in a fast-growing, well-funded technology company</li> <li>Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents</li> <li>Employer contributions to HSA accounts</li> <li>Paid Parental Leave</li> <li>Paid life insurance, short-term and long-term disability</li> <li>Teladoc</li> <li>401(k) with a 100% match up to 4% of salary</li> <li>Generous paid time off and holiday schedule</li> <li>Cell phone reimbursement</li> <li>Tuition reimbursement</li> <li>Subscription to the Calm app</li> <li>MetLife Legal</li> <li>Company paid commuter benefit; $100 per pay period </li> </ul>Compensation:Compensation will be paid in the range of $20-25/hour. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Crusoe

Low Voltage Switchgear Technician

Nurse Practitioner or Physician Assistant in Primary Care

<h2>Job Details</h2> Job Location Global Holdings LLC - Tulsa, OK Position Type Full Time Education Level 4 Year Degree Salary Range $80,000.00 - $90,000.00 Salary/year Job Category Information Technology <h2>Description</h2> Global is seeking a skilled and experienced CRM Implementation Specialist to join our Implementation team. S/he will be primarily responsible for guiding new customer integrations onto our CRM and Core platforms. The CRM Implementation Specialist will collaborate with cross-functional teams to ensure successful implementation and onboarding experience for our customers. Responsibilities Will Include <ul> <li> Engage with customer stakeholders to manage timelines, scope, and change requests. </li> <li> Conduct discovery calls with clients to ensure a smooth onboarding and implementation process. </li> <li> Oversee implementation projects, focusing on stakeholder engagement, end-user preparedness, internal product feedback, and creating Jira user stories. </li> <li> Work with Product and Technology teams to ensure seamless implementations. </li> <li> Attend regular project meetings, stand-ups, and status updates to drive priority decisions and remove roadblocks. </li> <li> Serve as an advisor on best practices and capabilities of the CRM. </li> <li> Act as the main contact and CRM subject matter expert during the preliminary project phase. </li> <li> Develop strong relationships with internal business partners, including Development, Sales, Product, and Customer Success to ensure strategic use of the CRM product. </li> <li> Support additional large-scale implementations and migrations post go-live. </li> </ul> <h2>Qualifications</h2> Required Skills and Abilities <ul> <li> Strong Project Management skills especially on medium to large scale projects. </li> <li> Experience with project management software (MS Project, Asana, etc), JIRA and Confluence </li> <li> Excellent written and oral communication skills, with the ability to convey complex concepts clearly and effectively to all levels of an external organization. </li> <li> Ability to produce deliverables both independently and as part of cross-functional teams to meet deadlines. </li> <li> Exceptional ability to prioritize, manage multiple commitments, and communicate needs effectively to leadership. </li> <li> Excellent relationship-building skills. </li> <li> Critical thinking and an analytical approach to problem-solving, including setting, troubleshooting, and testing system configurations and processes. </li> <li> Ability to adapt to and lead through changes in strategic direction and/or priorities. </li> </ul> Education and Experience <ul> <li>Bachelor’s degree in MIS or Business Admin or related work experience.</li> </ul> Other <ul> <li> Global will require a pre-employment drug screening. </li> <li> In-office presence is required. </li> </ul>

Global Holdings

CRM IMPLEMENTATION SPECIALIST

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Designs, develops and implements enterprise software solutions. Collaborates closely with technical and non-technical roles such as data modelers, architects, business analysts, data stewards, and subject matter experts (SMEs).<ul> <li>Develops software modules at various levels of complexity, including but not limited to: service interfaces, process flows, service messages, SOA components, business logic, UI/UX, or data access logic</li> <li>Develops efficient code in various development languages for enhancements and bug fixes</li> <li>Designs, and develops software solutions and process flows complying with standards, guidelines, and best practices</li> <li>Executes against project plans and delivers assignments within scope, schedule, and budget</li> <li>Creates, executes, and evaluates unit/integration tests</li> <li>Adopts and adapts to newly approved technologies, programming languages, tools, and standards</li> <li>Identifies, assess, and formulates architectural impacts and solutions from business requirements</li> <li>Collaborates to ensure application designs utilize appropriate patterns and standards</li> <li>Analyzes user needs and software requirements to determine feasibility of design within time and cost constraints, including the ability to estimate work needed</li> <li>Assesses functional and nonfunctional requirements and creates designs to meet both business and technical needs</li> <li>Creates conceptual and detailed technical design documents</li> <li>Provides implementation expertise contributing to rollback, post install, data migration, and other artifacts as required including creation of support plans</li> <li>Adheres to security management practices and promotes established security standards</li> <li>Identifies and resolves problems, often anticipating issues before they occur or before they grow, develops and evaluates options, and implements solutions</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul>Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science). Requires 2 – 4 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills:<ul> <li>One or more of the following skills are desired.</li> <li>Java</li> <li>Javascript</li> <li>Oracle</li> <li>Cloud experience</li> <li>Hibernate</li> <li>CSS</li> <li>CI/CD experience</li> </ul> Soft Skills:<ul> <li>Intermediate - Seeks to acquire knowledge in area of specialty</li> <li>Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions</li> <li>Intermediate - Ability to work independently</li> </ul>Pay Range: $73,800.00 - $132,700.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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