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Outlier

Organic Chemist

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Digital Collections Specialists are responsible for responding to borrowers via different digital communication channels with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower’s delinquency. This role will also maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.<h3>Essential Job Duties &amp; Responsibilities:</h3> <ul> <li>Communicate with delinquent borrowers via different digital communication channels.</li> <li>Find solutions to help bring borrower’s loans to a current status</li> <li>Process payments for borrowers with past due payments</li> <li>Maintain daily, weekly, and monthly collection and metric goals</li> </ul><h3>Required Skills, Knowledge &amp; Abilities:</h3> <ul> <li>1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools </li> <li>Excellent written communication skills </li> <li>Prior experience with financial products preferred </li> <li>Proficiency with Microsoft Office applications </li> <li>Self-motivated and extremely goal-oriented </li> <li>Team Player </li> <li>Professional demeanor </li> <li>Bilingual Spanish/English preferred</li> </ul>Compensation: $16-18/hour DOE plus bonus Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap LLC

Digital Collections Specialist

Job Description: Job Title: Money Laundering Reporting Officer Corporate Title: Vice President Location: Saudi Arabia Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Role Description: The Global Financial Crimes (GFC) group is responsible for the global collection and analysis of suspected financial crimes and suspicious activity of misconduct committed against Bank of America. The MLRO executes substantive anti-money laundering(AML), economic sanctions and fraud compliance and operational risk practices relevant for Saudi Arabia. They are accountable for the requirements of the GFC Enterprise Policies, the Saudi Arabia GFC Country Standard, and the Enterprise Fraud Risk Management Standard. The MLRO works directly with compliance officers, the Front Line Units (FLUs) and Control Functions (CFs). The MLRO reports into the EMEA Head of Financial Crimes Compliance. The MLRO is the local point of contact for Saudi Arabia to oversee other criminal acts and to coordinate and ensure reporting of suspicious cases in line with local requirements. Responsibilities: <ul> <li>Act as the contact person for all AML, economic sanctions, and fraud related enquiries/investigations both internally and externally for Merrill Lynch, Kingdom of Saudi Arabia Company (MLKSA)</li> <li>Handle transaction monitoring and investigations including filing with the local law enforcement agencies in Saudi Arabia</li> <li>Support managing examinations, reviews and audits in relation to financial crimes</li> <li>Manage and address enquiries from regulators and clients in Saudi Arabia</li> <li>Implement local policies and standards for financial crimes and for compliance with sanctions and financial embargoes and bribery and corruption requirements. This will include coverage of Know Your Customer (KYC) policies, standards and supporting technology development – regional input to the global program and addressing local requirements</li> <li>Advises and directs the development and maintenance of financial crimes owned policies and standards, and reviews relevant Front Line Units/Control Functions-owned policies and standards to ensure that regulatory requirements and operational risks are appropriately addressed</li> <li>Produces and/or oversees independent financial crimes risk management reporting</li> <li>Monitors the changes in regulations applicable to Global Financial Crimes, including advising business leaders, directing the appropriate areas to implement or amend policies, standards, procedures and/or processes to address regulatory requirements, and challenging the implementation plan as needed</li> <li>Participates in industry forums and monitors regulatory expectations, emerging legislation and regulation, political scrutiny, litigation and key influencers to identify and mitigate emerging risks</li> <li>Escalates financial crimes related compliance and operational risks and issues to appropriate governance routines, management/board level committees</li> <li>Identifies, aggregates, reports, escalates, inspects, and challenges the remediation and thematic analysis of FLU/CF-owned issues and control enhancements related to financial crimes</li> <li>Reviews and challenges internal and external operational loss events, including the development of remediation plans to strengthen controls and providing oversight to ensure they are addressed appropriately</li> <li>Participate in the financial crimes risk assessments</li> <li>Monitor outsourced functions with respect to KYC, sanction screening and client on-boarding. Conduct sample reviews of customer files</li> <li>Provide educational training on financial crimes related subjects to locally based staff and assist in building a general climate of financial crimes awareness</li> <li>Maintain records associated with the MLRO function</li> </ul> What we are looking for: <ul> <li>Deputy MLRO and/or MLRO experience</li> <li>Relevant work experience in Anti-Money Laundering, Fraud and/or Economic Sanctions and Deputy MLRO and/or MLRO experience.</li> <li>Excellent local knowledge of regulatory requirements</li> </ul> <ul> <li>Demonstrated leadership to partner across various levels in the organization </li> <li>Excellent written and verbal communication skills and the ability to communicate and work with all levels within the organization</li> <li>Experience responding to Audits and/or Regulatory Examinations</li> <li>Must possess excellent time-management, problem solving, and critical thinking capabilities</li> <li>Must work across a matrix organization</li> <li>Identify, own and escalate data issues as needed</li> <li>Must be able to engage and leverage teams and business partners to efficiently deliver business solutions</li> </ul> Skills that will help: <ul> <li>Knowledge of anti-money laundering (AML), Fraud and Economic Sanctions regulations</li> <li>Certified Anti-Money Laundering Specialist (CAMS) certification;</li> <li>Understanding of Banking products and Financial Crimes vulnerabilities </li> <li>Bachelor's Degree</li> </ul> Bank of America: Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender/sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status, socio-economic background, responsibility for dependants, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Bank of America

Money Laundering Reporting Officer - Saudi Arabia

We are looking for a savvy, high-performing Security Engineer who will be responsible for the day-to-day management of company-wide information security toolsets and the protection of Blackbaud’s and Client’s information. Security Engineers diligently investigate anomalous events and alerts, detect malicious activities, reverse engineer malware, and write signatures and scripts for various security tools to defend against malicious activity. The Security Engineer provides reports to management regarding the negative impact to the business caused by theft, destruction, alteration, or denial of access to information. The Security Engineer is primarily involved in the analysis, reverse engineering, troubleshooting and resolution of complex threats that impact the information security infrastructure at the data, application, service, operating system, and network levels.What you’ll be doing: <ul> <li>Build out automations in order to optimize team performance and reduce response times</li> <li>Document automation building process, to include defining pre-build requirements and validation criteria</li> <li>Perform intrusion analysis using SIEM technology, reports, data visualization, log analysis and pattern analysis</li> <li>First responder to security events and escalations via email, phone, and tickets across corporate user networks, data centers, and cloud environments.</li> <li>Assist in remediation of information security incidents</li> <li>Hunting for and identifying threat actor groups and respective tactics, techniques and procedures</li> <li>Document and communicate findings, escalate critical incidents, and interact with lines of business</li> <li>Improve and challenge existing processes and procedures in a very agile and fast paced cyber security environment</li> <li>Keep current on the threat landscape and cyber security trends</li> <li>Ability to adapt to fluid infrastructures and to learn/support new technologies</li> <li>Thought leader around new security alert content creation, data correlation, anomaly thresholds, and logic updates</li> <li>Primary mentor to the core analyst team with regards to training &amp; escalation</li> <li>Peer reviewer as a part of the core security engineering team</li> <li>Advising/informing leadership on how to optimize current toolset and performing evaluation of future tools</li> </ul>What we are looking for: <ul> <li>Bachelor's degree or equivalent IT/Security industry experience </li> <li>3+ years security analysis experience </li> <li>5+ years of IT or networking experience </li> <li>Intermediate to Advanced Linux/Unix OS and Windows knowledge </li> <li>Expertise in at least one public cloud</li> <li>Firewall rule and policy fundamentals </li> <li>Network routing fundamentals </li> <li>Ability to manage parallel tasks and accurately document resolutions </li> <li>Working knowledge of network packet analysis tools</li> <li>Proven ability to implement automation through scripting (e.g., PERL, Python, shell scripting)</li> <li>Experience with leveraging APIs to integrate third party tooling into an existing tool stack</li> <li>Familiarity with cyber security frameworks such as NIST and MITRE ATT&amp;CK</li> <li>Industry recognized professional certification such as (but not limited to): Security+, CBROPS, CSA, CEH, GSEC, SSCP</li> </ul>Nice to Haves: <ul> <li>Industry recognized professional certification such as (but not limited to):</li> <li>CISSP, GBFA, GCDA, GCIA, GCIH, GMON, GNFA, GOSI, GPEN, GPPA, GREM, GSOC, OSDA, OSCP</li> <li>Direct experience with malware and analysis techniques and methodologies.</li> <li>Experience with playbook development using Security Orchestration and Automated Response (SOAR) platforms</li> </ul>Stay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>. The starting base pay is $101,900.00 to $132,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:<ul> <li>Medical, dental, and vision insurance</li> <li>Remote-first workforce</li> <li>401(k) program with employer match</li> <li>Flexible paid time off</li> <li>Generous Parental Leave</li> <li>Volunteer for vacation</li> <li>Opportunities to connect to build community and belonging</li> <li>Pet insurance, legal and identity protection</li> <li>Tuition reimbursement program</li> </ul>

Blackbaud

Senior Threat Detection Engineer

<h2>About the team</h2>The Rentals Sales Team is dedicated to delivering top-notch advertising solutions and business consultation for our Multi-Family partners. Composed of passionate and high-energy professionals, we are committed to helping Zillow Group users make informed decisions about buying, renting, owning, and selling homes. Specifically, our Rentals Enterprise team collaborates with the largest owners and operators of rental properties across the United States, facilitating connections between rental shoppers and their next home. Through innovative technology solutions, strategic data insights, and comprehensive training and development, we empower our clients' growth as true partners in their business. Our team embodies the core values of our organization and plays a vital role in driving our success.<h2>About the role</h2>We are seeking an exceptional Major Market Strategic Advisor to drive exponential growth in the Rentals marketplace. As a Strategic Advisor, you will be fully committed to delivering unparalleled customer service to our Enterprise partners and achieving strong net book growth. Your focus will be on robust retention, consistent property growth, and continued product adoption. With a strong entrepreneurial mindset, you will identify opportunities within existing Enterprise partner portfolios and foster their success. Join us in making a daily impact on the overall business and shaping our success not only in 2024 but also in the future.As a member of the Zillow Rentals Major Market Team, Strategic Advisors thrive in a dynamic, fast-paced environment where change is constant. As a Strategic Advisor, you will be expected to achieve the following objectives:<ul> <li>Oversee relationships with key partners focusing on acquisition and revenue growth.</li> <li>Perform presentations with key decision makers to identify upselling/cross selling opportunities within accounts.</li> <li>Travel (up to 50%) as needed to maintain and strengthen partnerships.</li> <li>Conduct business reviews with clients, providing insights and metrics to ensure their account is set up for success with the goal of helping grow, retain, and engage our client base.</li> <li>Own your book of business and help nurture our next generation of top clients.</li> <li>Serve as a coach, mentor, and educator of our Multifamily clients to encourage mutual success; viewed as an extension of their marketing teams and a consultant on all things multifamily. </li> <li>Represent the voice of the customer to influence product, marketing and sales process and improvement.</li> <li>Facilitate positive client experiences through your expertise of our systems &amp; processes.</li> <li>Demonstrate knowledge of industry trends, market conditions, and advertising tendencies.</li> <li>Conduct and facilitate regular client experience and engagement events to build partnership. </li> <li>Participate in multifamily rentals conferences, association meetings, trade shows, and property management company meetings to increase partnerships, revenue and exposure to the Zillow Rental Network.</li> <li>Meet and exceed assigned goals/quotas on a quarterly basis.</li> <li>Be an expert in all Zillow Rentals Network products and services.</li> </ul>This role has been categorized as a Field position. “Field” employees perform the majority of their work in a specified geographic location set by their management team. Employees are expected to live within a reasonable commuting distance to their region and/or service area. ZG has not defined a reasonable distance and expects employees will use judgment in determining this for themselves and understand the implications regarding time commitment and cost of daily commute.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $70,800.00 - $113,200.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>2+ years sales/account management experience</li> <li>Possess a high energy and strong desire to achieve top results with a charismatic, positive can-do attitude virtually and in-person</li> <li>Excel at building relationships to drive revenue growth</li> <li>High degree of ownership and dedication to work quickly and accurately in a rapidly changing environment</li> <li>Ability to present to multiple decision makers including C-Suite</li> <li>A passion for high level conversations with decision makers and influencers</li> <li>Excellent written/verbal communication skills</li> <li>Proven track record meeting and exceeding sales goals and other key performance metrics</li> <li>Highly proficient in Microsoft Office and Windows based applications.</li> <li>Salesfore.com or other CRM experience is preferred.</li> <li>Proficient use of excel, tableau and other data analytic tools, including Google Analytics</li> <li>Ability and willingness to travel up to 50%</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Strategic Advisor, Major Market, Rentals

Matemático Aplicado

Applied Mathematician - Indonesian

At CSL Vifor, we provide solutions for iron deficiency, nephrology, and cardio-renal therapies to help patients improve their health globally. As a global pharmaceutical company, we offer opportunities for professional and personal development within our worldwide team. You will report to the Head of Market Access and Trade; the National Corporate Account Associate Director will aim to minimize and remove barriers to access company products for patients with large national insurers, Pharmacy Benefit Managers (PBMs), Regional Payers, and State Medicaid. This role includes overseeing GPO agreements for large GPO customers. Key Responsibilities: Payer Relations: Establish and maintain strong relationships with key payers at all levels in the account, including pharmacy and medical key decision-makers for current and future products. Seek opportunities for synergy and partnership to achieve both Vifor Pharma US and customer goals. Transparent and proactive customer planning. Contract Negotiation: Lead the development and negotiation of payer contracts for assigned accounts to ensure profitability for the organization. Market Access Strategy: Partner with the Head of Market Access to develop and implement national and regional market access strategies aligned to brand planning for products in the portfolio. Execute managed market initiatives to a high level of achievement. Account Planning: Develop, maintain, and execute account business plans that deliver on described requirements and are utilized to provide strategic insights influencing internal stakeholders' thought processes to achieve access goals. Stakeholder Engagement: Increase the key contacts within the payer accounts to engage in clinical and cost of care discussions to drive formulary acceptance for the portfolio of products Market Intelligence: Stay informed about market trends, policy trends, and payer dynamics that will impact account negotiations and future planning for current and future products. Demonstrate managed markets knowledge and leadership with both internal stakeholders (RAMs, internal cross-functional teams, including Marketing, Pricing and Contract Management, Legal, Senior Leadership, MSDs (Medical Scientific Directors), OPs, and Sales Leadership teams) and external stakeholders (payer customers, KOLs). Show thorough understanding of how policy and formulary decisions are made by each key targeted payer and how best to influence and positively impact these decisions. Reporting: Monitor and report on activity against account plans and review and monitor all pull-through plans with field-based teams. Collaboration: Collaborate with sales teams and other internal functions to achieve business goals. Work with and influence local CSL Vifor US. Minimum Requirements: <ul><li>Bachelor’s degree required, MBA preferred </li></ul><ul><li>10+ years’ experience in biotech/pharmaceutical industry </li></ul><ul><li>7+ years’ experience with contract strategy, managed care, sales/marketing within biotech/pharma industries </li></ul><ul><li>In-depth understanding of pharmacy and medical benefits designs, commercial, Medicaid, and Medicare (FFS and Managed). </li></ul><ul><li>Excellent communication and interpersonal skills, ability to build strong relationships </li></ul><ul><li>Strategic thinking: Ability to develop and implement strategic account plans </li></ul><ul><li>Problem Solving: Ability to identify and resolve complex issues </li></ul><ul><li>Experience working with National payers, including PBMs or related Health Care customers related to positive formulary wins, contract negotiations, and other success measures. Existing understanding of National Payers and relationships within these accounts is critical. </li></ul>Preferred Requirements: <ul><li>Demonstrated success as a Sales Leader and ability to coach without authority </li></ul><ul><li>5+ years field sales, field sales management experience preferred (Regional/National Sales Director) or similar Health Care Leadership experience </li></ul><ul><li>Experience working with Medicare Part D, commercial, and Medicaid payers </li></ul><ul><li>Comprehensive understanding of private/commercial insurance reimbursement, government payer Medicare Part D, VA, etc. </li></ul><ul><li>Experience in cardiovascular, renal, or metabolic areas, including dialysis and hospital experience </li></ul>The expected base salary range for this position at hiring is $160K - $200K. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the listed location as of the time of this posting. Individual base salary for you is determined by qualifications, skill level, experience, competencies, and other relevant factors. In addition to base salary, total compensation for this role will also include sales incentive compensation and may include equity.<h2>Our Benefits</h2>We offer a full range of medical/dental/vision, financial, and other benefits, including 401(k) eligibility and various paid time off benefits, such as vacation, holidays, sick time, and parental leave.<h2>About CSL Vifor</h2>CSL Vifor aims to become the global leader in iron deficiency and nephrology.The company is a partner of choice for pharmaceuticals and innovative patient-focused solutions across iron, dialysis, nephrology and rare conditions. CSL Vifor strives to help patients around the world with severe, chronic and rare diseases lead better, healthier lives. It specializes in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision patient care.For more information, please visit viforpharma.com<h2>We want CSL to reflect the world around us</h2>As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about <a href="https://www.csl.com/careers/inclusion-and-belonging" target="_blank">Inclusion &amp; Belonging</a> at CSL.<h2>Do work that matters at CSL Vifor!</h2>

CSL Behring

National Corporate Account Associate Director

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines. Responsibilities: • Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities • Assists, educates, and trains clients on conducting simple transactions through self-service technologies • Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy • Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping • Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements Required Qualifications: • Has a minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment. In lieu of this requirement, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I), or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months. • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives. • Is confident in identifying solutions for helping new and existing clients based on their needs. • Has strong written and verbal communications skills. • Is able to communicate effectively and confidently, and is comfortable engaging all clients (in-person and by phone). • Has the ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances. • Applies strong critical thinking and problem-solving skills to meet clients’ needs. • Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously. • Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws). • Can be flexible to work weekends and/or extended hours as needed. Desired Qualifications: • An Associate’s Degree or Bachelor’s Degree in business, finance, or a related field. • Experience working in a financial center where goals were met or exceeded. • Retail and/or sales experience in a salary plus incentive environment. • Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded. • Experience with financial information, spreadsheets and financial skills. • Knowledge of banking products and services. • Strong computer skills including Microsoft applications and previous experience utilizing laptop technology *Bilingual Korean preferred Skills: • Active Listening • Business Acumen • Customer and Client Focus • Oral Communications • Problem Solving • Account Management • Client Experience Branding • Client Management • Client Solutions Advisory • Relationship Building • Business Development • Pipeline Management • Prospecting • Referral Identification • Referral Management Minimum Education Requirement: • High School Diploma / GED / Secondary School or equivalent The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC and loan Originators. Shift:1st shift (United States of America) Hours Per Week: 40

Senior Banker - San Fernando Valley East area

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Candidate will be a part of the Know Your Client (KYC) Outreach teams within the Global Corporate and Investment Bank (GCIB) and Global Markets (GM) lines of business. The Function The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams. The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner. In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience. Job Description: The KYC Client Outreach Specialist (COS) teams serve as the Front Line Unit engaging with clients across business sectors and regions to meet KYC requirements for periodic refreshes in a timely manner. Responsibilities: <ul> <li>Outreach to clients requesting and collecting KYC documentation</li> <li>Assign Outreach contacts and serve as the key point of contact for relevant Clients as well as Bankers, Operations, Risk and other internal functions</li> <li>Partners with KYC support to review, challenge and communicate the KYC refresh forecast including any considerations as it relates to internal capacity as well as client population considerations</li> <li>Drive ownership of client engagement and work across Lines of Business to close relationship coverage gaps, if any</li> <li>Establishing and owning team/stakeholder routines to maintain transparency of progress, expectations, and provide a forum for escalations across industry coverage</li> <li>Drives the organization and recording of client contacts in appropriate systems of record</li> <li>Own any requirements as it relates to client-related discussions in internal governance routines within the FLU and those governed by support partners</li> <li>Oversees and resolves the risks and impacts of non compliance with KYC processes, including restrictions, closures and associated business growth impacts</li> <li>Consolidate client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank’s processes across lines of business and regions</li> <li>Raise process issues and improvements that collectively help our clients</li> <li>Partner with colleagues in Banking, Sales,, FLU COOs, FLU Change, FLU Business Controls, Operations, and other groups as needed</li> <li>Review clients for appropriate activity and liaise with Bankers on whether relationships with specific entities should continue</li> <li>Own the Outreach of both periodic refreshes as well as remediation and associated programs</li> <li>Own the Outreach of jurisdictionally or regionally stringent requirements where needed</li> <li>Own timely collection of client required documentation, including follow ups where needed</li> <li>Ensure voice of the client is heard while adhering to policies, laws, rules and regulations</li> <li>Consider, propose or feedback on potential client portals or improved methods of interaction</li> <li>Own performance metrics, and ensure any exceptions are resolved within required timeframes</li> <li>Master customer due diligence (CDD) requirements and guide clients as needed to comply</li> <li>Drives the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to comply</li> <li>Represent Outreach on exam/audit/regulatory management from a FLU perspective, where needed</li> <li>Adhere to bank privacy policies in securing non-public information obtained as part of KYC activities</li> <li>Ensure hiring and mobility adhere to the KYC FLU location strategy</li> <li>Embrace a collaborative and output oriented culture</li> </ul> Required Skills: <ul> <li>Bachelor's degree or equivalent work experience</li> <li>10+ years experience in a client facing role within the financial services or a related industry</li> <li>Preferred: Certified Anti-Money Laundering Specialist (“CAMS”)</li> <li>Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions</li> <li>Must demonstrate a strong client focus</li> <li>Demonstrable ability to work across lines of business, regions and global client groups</li> <li>Understands how the client book fits into the overall business growth strategy</li> <li>Understand big picture and ability to work well independently</li> <li>Ability to initiate and build strong relationships with all levels of the organization</li> <li>Excellent interpersonal skills for motivation, collaboration and encouragement</li> <li>Professional Demeanor: Demonstrating patience, composure, and positive attitude.</li> <li>Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.</li> <li>Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.</li> <li>Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.</li> <li>Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail</li> <li>Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word</li> <li>Preferred: Proficiency in written and spoken English and Mandarin</li> </ul>

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