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Position Summary Due to continued growth within the USA service team, we have a vacancy for a field service engineer to support our customer base. After completing a training program, you will be involved &amp; responsible for the following activities with regards to our equipment at customers premises: <ul> <li> Installation and training </li> <li> Calibration and maintenance </li> <li> Service repair </li> <li> After sales service support / remote troubleshooting and diagnostic support </li> <li> Quoting services to customers </li> </ul> The successful candidate will: <ul> <li> Have a background in mechanical, electronic, or multi-disciplinary engineering </li> <li> Have exceptional computer skills </li> <li> Hold a valid &amp; clean driving license </li> <li> Can work independently while representing Taylor Hobson at customer sites </li> <li> Be prepared to work flexible hours when required </li> <li> Be prepared to assist colleagues in other regions of the world when required </li> <li> Have the will to travel within North America (internationally as needed for training, etc.) </li> </ul> Skills and Experiences <ul> <li> High energy level with ability to take initiative. </li> <li> Teamwork oriented with collaborative style, pragmatic, multitasking, flexible. </li> <li> Ability to articulate clearly and timely with customers to provide world class service. </li> <li> Drive and collaboration experience to identity process improvement areas </li> <li> Computer fluent, with specific attention to e-mail and Microsoft Office product skills; CRM and service tools. </li> <li> Good communication skills (verbal and written) and the ability to interact effectively in English. </li> <li> Follow set procedures but can identify when change is required </li> </ul> Requirements <ul> <li> Degree in electronic, or multi-disciplinary engineering; or have previous field service experience. 3+ years’ experience (involving electronics &amp; computer/software) </li> <li> Must hold valid US Passport or Green Card </li> <li> Must have experience traveling for work. </li> <li> Permanent residents and U.S. Citizens only (company under I.T.A.R regulations). Not able to consider OPT students/graduates </li> <li> Proven experience in high demand customer service. </li> <li> Based out of the Northeast United States with a home office located in NH, VT, ME, MA, CT, NY. </li> </ul> Benefits When you join Taylor Hobson, we're committing to your future career. That's because we believe in developing our people's skills and promoting them internally. Depending on the location of the position we offer you the following: <ul> <li> Working with worldwide technology in the field of Optics and Optics Metrology </li> <li> Continuous training provided using world class manufacturing tools and equipment </li> <li> Fun, relaxed, supportive working environment </li> <li> International travel and local teamwork with international colleagues </li> </ul> Business Unit Established in 1886, Taylor Hobson is the world leader in surface and form metrology and developed the first Roundness and Surface Finish measuring instruments. We provide contact and non-contact measurement solutions for the most demanding applications on a global basis, with a worldwide infrastructure to support our clients; we are a truly global ultra-precision metrology company. We are pioneers, continually developing our products to meet the ever-increasing demands of next generation technologies, particularly in Optics, Bearings, Space, Defence, Aerospace, Automotive, Medical and Renewable Energy technologies. Taylor Hobson's world leading brands include: Talyrond®, Form Talysurf® PGI, Form Talysurf® i-Series, Surtronic®, LUPHOScan, FormTalysurf® PGI Optics, Talyvel®, Autocollimators, Micro-Alignment Telescope, and AMECare. Taylor Hobson is part of the Ultra Precision Technologies Division of AMETEK, Inc. which is a leading global manufacturer of electronic instruments and electromechanical devices. Website: <a href="http://www.taylor-hobson.com" target="_blank">www.taylor-hobson.com</a>

AMETEK

Northeast Field Service Engineer (USA)

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.We are hiring a business-minded Contract Management Lead on the Vendor Legal team to negotiate a range of agreements varying in complexity and to oversee innovative contract operations. This role calls for deep collaboration and partnership with stakeholders across Legal, Finance, Product, and other internal stakeholders, as well as with vendors. You’ll be tasked with delivering quick turnarounds on contracts, finding creative solutions to big and small problems, supporting contract questions, and optimizing processes to support the business. The ideal person for this role will also be very ‘hands-on’ and equally adept at program execution and strategy development for the function. What You'll Do <ul> <li> Negotiate and manage a broad range of vendor agreements, amendments, NDAs, and other contracts, varying from very simple to highly custom terms. </li> <li> Support contract management, contract approval coordination, database management, and reporting. </li> <li> Assist with the development, maintenance, and proofing of standard contract templates, training materials, knowledge management and contract analysis. </li> <li> Help the team get things done by unblocking problems, strategically determining the best course of action, supporting escalations, and garnering XFN resources. </li> <li> Develop and deliver training and enablement programs for various initiatives and teams, and provide ongoing counsel and assistance to business teams as requested. </li> <li> Develop and implement policies, practices and guidance for contract operations, including training, guides and playbooks. </li> <li> Manage and meet aggressive internal SLAs, and help juggle priorities in a fast-moving environment. </li> <li> Manage and promote professional development and career growth for a high performing and talented team. </li> <li> Participate in special assignments and provide ad hoc support as required. </li> </ul> The ideal candidate will also be able to support the following at a senior-level: <ul> <li> Collaborate with the team to strategize and improve on contract operations and initiatives, and regularly seek ways to optimize for speed, efficiency, and quality. </li> <li> Liaise with Financial Partnerships, Legal Ops, and other cross functional teams as necessary on solution design and delivery. </li> <li> Experience working with Ironclad and Zip. </li> <li> Experience working with and properly leveraging legal AI tools. </li> </ul> What We Look For <ul> <li> You have 7+ years of experience in complex contract negotiation, contract management, and contract operations. </li> <li> At least 4 years of in-depth experience with complex Ironclad, Zip and other third-party management related solutions. </li> <li> You have spent most or all of your career in-house, working at fast-paced companies that value quick decision-making. </li> <li> You adapt quickly to changing processes and new priorities – the only constant here is change. </li> <li> Hands on program management experience driving complex, cross-functional projects. </li> <li> Excellent verbal and written communication skills. </li> <li> Strong bias for action to get stuff done. </li> <li> Extreme attention to detail, ability to adjust on the fly, problem-solving skills, proactivity and a great attitude. </li> <li> A sense of urgency on all matters. </li> <li> Highly responsive and proactive. </li> <li> A team player mindset (no job is too big or too small). </li> <li> Humility, integrity and a desire to be part of a strong, supportive team; you take your work seriously but not yourself. </li> </ul> Base Pay Grade - J Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $170,000 USA base pay range (all other U.S. states) per year: $115,000 - $155,000 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's <a href="https://www.affirm.com/global-candidate-privacy-notice" target="_blank">Global Candidate Privacy Notice</a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Affirm

Contract Management Lead

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Corporate Strategy is a small, high-leverage team with a mandate to maximize Stripe’s enterprise value. Whether we’re evaluating net-new opportunity areas, investigating existential threats, or finding ways to unlock value in the existing business, we approach problems with rigor, nuance, and intellectual humility. <h2 id="what-youll-do">What you’ll do</h2> This is not your typical corporate strategy team. While partner closely with leadership, we don’t run the company planning processes, and we’re not “internal consultants” who primarily take on commissioned analysis. We develop independent points of view that have real teeth: strategy that is practical and connected with the rest of the company, not recommendations from an ivory tower. We operate horizontally – not embedded within any product or functional area – and we take a multidisciplinary approach to problems that incorporates product thinking and analytical angles. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Help Stripe decide where to deploy its resources to maximize long-term strategic value </li> <li>Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation </li> <li>Cut through complexity to identify opportunities and risks across Stripe’s products, customers, and markets </li> <li>Partner closely with teams across the company to influence their direction </li> <li>Evaluate whitespace business, product, and partnership opportunities in adjacent markets </li> <li>Drive strategic decisions by crisply framing a problem space, evaluating potential paths, and surfacing key tradeoffs – enabling Stripe to move quickly </li> <li>Work with Stripe’s leadership team to ensure the company is positioned to execute on its strategy in the near- and long-term </li> <li>Develop independent perspectives on forces shaping the business in the next five to ten years and the implications for Stripe's strategy </li> <li>Nurture a community of strategists across the company </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>You excel at hypothesis-driven problem solving using quantitative and qualitative approaches </li> <li>You can look at problems from novel perspectives and distill clarifying insights that connect with wide audiences </li> <li>You communicate extremely well and are able to develop compelling narratives </li> <li>You are low ego and have a proven track record for working well across a wide range of people, teams and with external partners </li> <li>You are curious about markets, competition, and how companies build durable strategies </li> <li>You have experience taking holistic ownership of problems </li> <li>You have multiple years of experience in strategy consulting, investing, or a comparable role in high-growth tech companies </li> <li>You have a unique perspective or experience that will complement the existing team </li> <li>You rolled your eyes just a little bit when you heard “corporate strategy” </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Technical background or affinity (CS, engineering, etc.) </li> <li>Experience as a PM, GM or a founder </li> <li>Knowledge of the payments or fintech industry </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $180,000 - $270,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations South San Francisco HQ, or New York Remote locations Remote in United States Team Corporate Strategy Job type Full time <a href="#"> Apply for this role </a>

Stripe

Corporate Strategy

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> While accepting payments on the internet has gotten easier over the past several years due in large part to the advent of modern payments APIs, the internet infrastructure for routing these same payments (to suppliers, sellers, partners, service providers, recipients) is stuck in the stone-age. Connect is Stripe’s leading product for marketplaces, on-demand services, ecommerce site builders, invoicing platforms, professional SaaS products, fundraising platforms, rental management platforms, and more. By utilizing the power of Connect, users in each of these categories can link multiple parties for the exchange of goods or services. These users rely on Connect for the crucial function of reliably routing payments between these parties. By powering fast, flexible, compliant, and cost-efficient routing of payments on the internet, Connect not only spurs the creation of innovative business models but it also enables organizations (whether they are businesses, nonprofits, or governmental agencies) to channel previously-offline payments to the internet. <h2 id="what-youll-do">What you’ll do</h2> As a Product Lead on the Connect team at Stripe, you will be devising strategy, developing product requirements, and overseeing execution for some of the highest impact initiatives that serve modern marketplaces and software platforms. At Stripe, Product Managers help build innovative payments products for our customers. Product development is an extremely collaborative effort between engineering, design, analytics and customer-facing teams. You’d be joining a team of experienced Product Managers who have a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world. On a day to day basis you would spend your time split between external meetings with customers and internal discussions with your engineering, marketing, analytics, and sales counterparts; as well as with your direct reports, coaching, mentoring, and hiring. This role will provide the opportunity to develop the strategy for one of Stripe’s core products and get feedback on your plans directly from Stripe’s leadership team. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Define and drive the product roadmap for our core Connect product </li> <li>Devise strategy, steer product requirements, and oversee execution for some of the highest impact initiatives that serve modern marketplaces &amp; software platforms </li> <li>Work cross functionally with engineering, design, analytics, and other global teams to define, build, and deploy products that delight our users </li> <li>Build and coach your team on best practices in defining product requirements and how to deliver against those requirements and the overall roadmap </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>3+ years of managing product managers, 10+ years as a product manager </li> <li>Experience leading cross-team initiatives from ideation to execution </li> <li>Technical expertise: You’ve led technical products and/or have a background in computer science (or similar) </li> <li>Experience building both new products (0-&gt;1) as well as a track record of shipping continuous product improvements to an existing product portfolio </li> <li>Deep user empathy and a high bar for user experience </li> <li>Persistence and a whatever-it-takes approach to ensure that your product is successful </li> <li>Strong written and verbal communication skills </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience working on a platform and/or marketplace product </li> <li>Experience working on a paytech/fintech product </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $268,000 - $402,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations South San Francisco HQ, Toronto, New York, or Seattle Remote locations Remote in United States Team Platform Job type Full time <a href="#"> Apply for this role </a>

Product Lead, Connect Risk and Compliance

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. <h3>See yourself at Twilio</h3> Join us as our next Senior Solutions Engineer - LATAM on Twilio’s Digital Sales Communications team! <h3>About the job</h3> This position is needed to enable our customers to build the future of communications. The Senior Solutions Engineer is a critical part of the sales team focused on our Digital Sales segment. Twilio’s Senior Solutions Engineers are responsible for delivering the Technical Win and best Product Fit to our customers.They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Senior Solutions Engineers should be comfortable engaging with mid-level managers or sketching out an API flow on a whiteboard with customer software engineers. As a Senior Solutions Engineer you will be able to fully and independently run low to mid-complexity opportunities. You will have exposure to all aspects of a deal and will work towards comprehensive knowledge of both our technology and elements of the deal cycle. Additionally, you will take the initiative in identifying and resolving issues that can improve the overall efficiency and effectiveness of the team. In doing so, you may lead the design and execution of small to medium technical projects with limited oversight. <h4>Responsibilities</h4> In this role, you’ll: <ul> <li>Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.</li> <li>Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.</li> <li>Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.</li> <li>Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders</li> <li>Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.</li> <li>Take the initiative to identify and solve problems - both for the customer and within the organization as we grow</li> <li>Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations</li> </ul> <h3>Qualifications </h3> Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! <h4>Required:</h4> <ul> <li>5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting</li> <li>Excellent communicator and presenter able to gain audience confidence</li> <li>An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.</li> <li>Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution</li> <li>Previous software development experience or working knowledge in one or more of the following areas:</li> <ul> <li>Backend (Java, C#, Node.js, Python, PHP)</li> <li>Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)</li> <li>Experience building with REST APIs</li> </ul> <li>Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience</li> <li> Fluent in Portuguese, English and Spanish (Desired).</li> <li>Based in EST</li> </ul> Desired: <ul> <li>Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.</li> <li>Previous experience in Telecom, SIP, Contact Center, or Security is a plus.</li> <li>Experience with sales methodologies.</li> </ul> Location This role will be remote and based in the East Coast, USA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. <h3>What We Offer</h3> There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Minnesota or Vermont : $112,000.00 - $140,000.00.</li> <li>Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $118,300.00 - $147,800.00.</li> <li>Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $124,500.00 - $155,600.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> <li>This role is eligible to earn commissions. </li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until July 30, 2025 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio

Senior Solutions Engineer- East Coast (Portuguese Fluent)

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Sitting within the Product Marketing organization at Stripe, the Startup marketing team is a champion for Startups. We focus on 3 main areas: 1) deeply understanding our users and the markets and industries in which they operate 2) owning startup segment marketing including positioning, messaging, marketing strategies, campaign content, and sales enablement 3) deeply understanding the health of the segment and drive business metrics reviews with XFN stakeholders. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch. We are looking for an experienced startup program and community leader to lead Stripe Startups, our main program for delivering valuable content, community experience and special benefits to startup users. The leader in this role will shape the program roadmap, drive performance, and grow adoption for our products through the vector of the Stripe Startups program. <h2 id="what-youll-do">What you’ll do</h2> We're looking for a product-minded program and community leader with a passion for startups to lead the Stripe Startups program, Stripe’s recently launched, by-application program for early-stage, venture-backed companies. In this role, you'll own the end-to-end program strategy and execution to help ambitious founders succeed with Stripe. This is a senior individual contributor role with a high degree of visibility among users in our startup segment, and among our cross-functional startup team. You’ll help to associate Stripe with the world’s fastest-growing startups through our Stripe Startups community. Though the program is already launched, Stripe Startups is in its early innings. You will be responsible for building our online community and content strategy to support startup operators along their product adoption journey. You will lead the acquisition plan to acquire new program members and drive engagement amongst members and amongst relevant Stripes. You'll also be responsible for the evolution of the program including global launches, new benefits, the onboarding and engagement product experience, and more. <h3 id="responsibilities">Responsibilities</h3> Own the “Stripe Startups” program experience: <ul> <li>Partner with our product team to create exceptional in-product experiences through the onboarding, activation, and deeper program and product adoption journey. </li> <li>Create and manage an engaging, ongoing content calendar, community hub, and communication cadence, educational content that surfaces the relevant product ships and wins from within the community, and event invitations. </li> </ul> Lead community &amp; events: <ul> <li>Plan and execute impactful events (in-person and online) for Stripe Startups, from kickoffs to demo days, ensuring alignment with program goals. (Some travel will be required to our startup hubs globally) </li> <li>Moderate a vibrant startup community and facilitate knowledge sharing among members. </li> <li>Work with Startup Partner teams to activate the program globally within the VC, accelerator, and incubator ecosystem that they manage; and with global startup field marketing teams to deliver local events, identifying opportunities for Startup program participants at Stripe-led and third-party events. </li> </ul> Manage program operations and growth: <ul> <li>Manage program operations, including the application process and benefits administration </li> <li>Manage the relationship with our vendors team, maintain communications with them, manage training them on updates. </li> <li>Manage program timelines, deadlines, and deliverables to keep all initiatives on track and successfully executed. </li> <li>Collaborate with product managers and Startup PMM to translate product launches into actionable insights for startups. </li> </ul> Enable and educate: <ul> <li>Enable sales teams and marketing teams to understand the value of the startup program. </li> <li>Monitor and report on data and program performance, and use this data to optimize program adoption and founder success. </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>Have a founder-centric mindset, with a deep understanding of founder psychology and challenges, and experience working directly with early-stage companies </li> <li>Have community-building expertise, building founder networks, facilitating knowledge-sharing </li> <li>7+ years of marketing-related experience, with proven success in programs driving customer acquisition, satisfaction, and pipeline generation </li> <li>Deep understanding of the startup ecosystem and founder challenges at different growth stages </li> <li>Experience working in global marketing, collaborating with geographically distributed teams across multiple regions </li> <li>Proficiency with both digital and in-person marketing tactics, with expertise in community building </li> <li>Track record of successful collaboration with partnership teams, including joint planning, execution, metrics monitoring, and earning trust as a strategic partner </li> <li>Planning and executing impactful events from kickoffs to demo days </li> <li>Ability to travel, as required, to host regional startup events </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience ideating, launching, and leading programs specifically for early-stage founders at venture funds, accelerators, or founder communities </li> <li>Exceptional organization and project management skills with ability to manage multiple complex projects simultaneously </li> <li>Strong problem-solving and analytical abilities, with a "test &amp; learn" mindset </li> <li>Excellent collaboration skills and ability to influence across organizational boundaries </li> <li>Advanced analytical capabilities to derive actionable insights from complex data </li> <li>Established network within the global startup community </li> <li>Understanding of the unique challenges faced by technical founders and developer-focused startups </li> <li>Experience creating and delivering content or programming that resonates with early-stage builders </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $138,500 - $207,800. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Toronto, New York, or South San Francisco HQ Remote locations Remote in United States Team Marketing Job type Full time <a href="#"> Apply for this role </a>

Program Lead, Stripe Startups

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> We are a global team of employment lawyers who support our People team and other business stakeholders to proactively manage potential employment-related risks. <h2 id="what-youll-do">What you’ll do</h2> <ul> <li>Partner with our People team to provide day-to-day advice on a range of employment issues including recruiting, hiring, performance management, compensation and benefits, leaves of absence, internal investigations, working time, employee data privacy, and HR best practices; </li> <li>Proactively review employment policies to ensure legal compliance and consistency with best practices; </li> <li>Collaborate with cross-functional teams to support and maintain employment compliance; </li> <li>Support cross-functional stakeholders on a range of strategic global projects. </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="requirements">Requirements</h3> <ul> <li>10+ years of employment law experience at a leading law firm and/or in-house legal department, with demonstrated employment counseling experience (in-house experience is preferred, but not required); </li> <li>A proven ability to exercise sound judgment in balancing legal risks and business needs; </li> <li>Excellent communication skills, both verbal and written; </li> <li>Strong organization and project management skills with the ability to work well on both long and short-term projects. </li> <li>An exceptional work ethic with a proven ability to deliver results; </li> <li>A team player who is willing to pitch in where needed in a fast-paced, growing company; </li> <li>decisive, with excellent judgment, and capable of making smart decisions in the face of ambiguity and imperfect information; </li> <li>Adept at working with multiple stakeholders while maintaining strict discretion, confidentiality, and professionalism; and </li> <li>Passionate about Stripe's mission of helping businesses grow and thrive. </li> </ul> Location - Applicants in the US and Canada will be considered. This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $209,400 - $314,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Chicago Remote locations Remote in United States Team Legal Job type Full time <a href="#"> Apply for this role </a>

Employment Counsel

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Sr. Relay Technician

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The vendor management team’s mission is to support Stripes' global expansion by creating a high-performing, scalable, and sustainable vendor ecosystem. We offer friendly and personalized support to users worldwide, consistently striving to deliver the fastest and most effective solutions to their inquiries. By working closely with our vendor partners, we ensure they consistently deliver a superior user experience to Stripe’s users. <h2 id="what-youll-do">What you’ll do</h2> As Stripe’s user base and global footprint grows dramatically, we are looking for an experienced Vendor manager who brings both strategic and operational abilities to lead our outsourced support operations. Our vendors provide user support across a number of contact channels such as email, chat and phone, they generate sales and qualify leads, they perform risk reviews and execute a variety of back office functions. You are responsible for overseeing the vendor operations for Stripe across user-facing teams and ensuring that the vendors are delivering world class support experience to our users. You will be working closely with cross-functional leaders and operational teams across our Product Sales Operations, Enablement and Infrastructure teams. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Partner closely with our cross-functional stakeholders to scope and execute large projects to create operational efficiencies that improve top-line metrics </li> <li>Partner cross-functionally with stakeholders throughout Operations on strategy and project plans to maximize the impact of your work </li> <li>Act as a steward for our support processes - ensuring that proposals to change meet our desired outcomes and optimize for key metrics while minimizing potential risks </li> <li>Serve as a subject matter expert for other teams to ensure support processes are optimized across Stripe as new products, projects, and processes launch </li> <li>Drive support-centric projects to include process improvement and optimization efforts, and establish and maintain support resource governance </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>At least 8+ years of direct vendor management experience within a BPO environment </li> <li>Experience leading vendor operations teams responsible for technical customer support, ideally in high-growth tech companies or startups. </li> <li>Excellent written and verbal communication skills. </li> <li>Strong operational background and a track-record of making data driven decisions. Ability to write simple queries and run data analysis on tableau, SQL or equivalent </li> <li>An ability to execute on and deliver complex operational projects involving multiple stakeholders. </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>You enjoy managing large cross-functional and global projects. </li> <li>You enjoy doing whatever it takes to execute on complex initiatives, and have a track record for taking projects from conception to launch. </li> <li>You have a knack for working well with a wide range of people across internal teams and external vendors. </li> <li>You are action-oriented, with strong organization skills and attention to detail. </li> <li>You enjoy working amidst high ambiguity, and do whatever it takes to execute on complex projects </li> <li>You excel in analytical thinking and problem solving, and use first-principles thinking and data to structure strategic recommendations </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $108,000 - $162,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Chicago Remote locations Remote in United States Team Operations Job type Full time <a href="#"> Apply for this role </a>

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