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Ready to be a Titan? We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. We share happy and sad moments with our customers, we laugh and cry with them, and we build relationships that go far beyond a business partnership. We are a group of ambitious, intelligent, hard-working, and fun people. If you are passionate about helping real hard-working people, love technology, aren't afraid of a challenge or two and have a desire to push yourself to your maximum potential, our CS team is where you belong. As a Manager on ServiceTitan’s Strategic Customer Success team, you will support a passionate and creative group of Customer Success Managers to provide an exceptional experience for ServiceTitan’s Strategic Accounts (franchise systems and select multi-location enterprise customers). In this role, you will be a critical member of our Success Management team and will help shape ServiceTitan’s strategy for retention, adoption, and customer satisfaction. What you'll do:<ul> <li>People manage a team of our Customer Success Managers to achieve KPIs around retention, adoption and customer satisfaction, among others</li> <li>Hire, Recruit, and Train a strong team of Customer Success Managers</li> <li>Develop future leaders in customer success and around ServiceTitan with demonstrated examples of career development programming resulting in very low voluntary attrition</li> <li>Deliver the best customer experience and expand net revenue</li> <li>Manage and resolve customer escalations from our highest value, highest touch customers</li> <li>Build relationships with key internal stakeholders across various ServiceTitan departments and external customers at the C-suite level</li> <li>Communicate strategy and vision to the team and build processes to deliver those outcomes</li> <li>Be comfortable in a highly dynamic environment and work autonomously to achieve outcomes</li> </ul>What you'll bring: <ul> <li>3+ years of people management experience, preferably with Strategic or Enterprise accounts and teams</li> <li>Ability to be a Player/Coach by taking a call one second and have a career conversation the next</li> <li>Proven leadership skills with a track record of motivating others and maintaining high team morale</li> <li>Deep understanding of what constitutes great customer experience, including specific techniques</li> <li>A natural ability to think several steps ahead of the client and take proactive steps to address roadblocks, risks and issues</li> <li>Ability to travel up to 20% as conditions are safe according to health officials</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.</li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.</li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $136,600 USD - $182,600 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Manager, CS Strategic Accounts

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Listings Associate, you'll be at the forefront of advancing Coinbase’s asset listings program and strategy. This role plays an important part both in researching/prioritizing assets, as well as spearheading a monitoring program overseeing 1,000+ assets serving as the “air traffic control” of these listings. If you’re the type of person who researches and uses crypto for fun on nights and weekends, you have a self-starter entrepreneurial mindset, and want to make a huge impact on Coinbase and the crypto ecosystem, this role is for you. This is one of those roles that’s not right for most people, and is hard to hire for, but for the folks where it’s truly a fit, this is the most incredible, fun, and rewarding job in the world. What you’ll be doing (ie. job duties): <ul> <li>Perform research and due-diligence on crypto assets and their tokenomics, broad categories of assets, crypto technologies, or organizations to help determine asset listing prioritization.</li> <li>Develop and execute initiatives supporting our asset monitoring and intelligence platform – the eyes and ears for incidents in the crypto ecosystem which may require triage, escalation, and action by Coinbase teams.</li> <li>Your responsibilities include forks, upgrades/token migrations, legal proceedings, blockchain security events, or significant organization/personnel changes, and other material changes within the asset/protocol.</li> <li>Build systems to detect and disseminate timely updates for supported assets, and perform related research on those updates. </li> <li>Nurture relationships with XFN teams such as Product, Engineering, Legal, Compliance, &amp; Security who triage, respond, and remedy to high impact incidents.</li> <li>Evaluate ways to scale our monitoring initiatives using automation and third-parties which do not compromise on quality or thoroughness.</li> <li>Conduct external calls with asset issuers and developers to help teams understand details related to our monitoring.</li> <li>Maintain a strong pulse on asset/protocol metrics, social sentiment, and emerging crypto narratives. Write and distribute crypto reports/recommendations to help inform our listings strategy using both quantitative and qualitative information.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>3 - 5 years of relevant experience with a proven track record of exceeding goals.</li> <li>An unrelenting passion for crypto and a robust onchain resume.</li> <li>An entrepreneurial, results-driven mindset with humility and self-awareness.</li> <li>Outstanding verbal and written communication skills; adept at listening and synthesizing complex technical issues concisely.</li> <li>Experience managing complex projects across internal stakeholders through clear communication and a constant focus on operational excellence.</li> <li>Strong analytical skills with meticulous attention to detail.</li> <li>Prior experience scaling a product or process.</li> <li>Ability to convey complex information effectively across the organization and build consensus across teams.</li> <li>Strong problem-solving skills in unstructured situations, with the ability to drive ambiguous issues to clarity and resolution.</li> </ul> Nice to haves: <ul> <li>Computer Science, Economics, and/or Mathematics Degrees.</li> <li>Experience with CRM systems.</li> <li>Ability to write SQL/equivalent queries, perform spreadsheet analyses, and create/consume crypto native dashboards.</li> <li>Active crypto content creator through public channels like X, Mirror, Farcaster, etc. </li> <li>Ability to analyze blockchain transactions to detect anomalies, track funds, and identify suspicious activity using onchain data and analytics tools.</li> </ul> Job #: P69765 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $130,900—$154,000 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Associate, Asset Listings & Services

Job TitleClient Engagement SpecialistJob Description SummaryThe Valuation &amp; Advisory (V&amp;A) Client Engagement Specialist is primarily responsible for facilitation of client engagement which includes but is not limited to responding to opportunities for new engagements on behalf of the professionals and management of the company’s Valuation &amp; Advisory service line. Working under the direction of the Client Engagement manager and in partnership with the Market Lead, this team of specialists is responsible for fielding and responding to proposals for potential new engagements on time and with great accuracy. Additional responsibilities include occasional preparation of engagement letters, tracking wins/losses, accepting engagement awards and transmitting related engagement information, maintaining rosters and client lists and various administrative duties. This is a highly visible position requiring constant communication with external clients, internal managers and valuation professionals. The successful candidate will be organized, detailed oriented, and have the ability to multitask and follow through in a fast-paced environment. Excellent written communication skills required. In office or remote work accommodations provided based on employee preference. We believe what we do matters and makes a difference. Respect for each other and our clients is at the forefront of our business. We believe in collaboration, connection and supporting one another. Our team is highly engaged and empowered to reach their fullest potential. If these values resonate with you, consider joining our team.Job Description<h2>KEY RESPONSIBILITIES</h2><ul> <li>Contribute to the client engagement process by receiving requests, fielding requests appropriately and responding accordingly based on client needs, available staffing and timing</li> <li>Utilize third party sites to receive, enter and follow-up on new engagement opportunities</li> <li>Support Market Lead to maintain database of appraiser information to accurately staff assignments (designations, licenses, specialties, etc.)</li> <li>Tracking new engagement opportunities to insure proper reporting (win/loss ratio, fees, appraiser capacity, etc.)</li> <li>Coordinate with other V&amp;A Client Engagement Specialists to communicate changes and resolve issues across the process</li> <li>Proactively follow-up with appraisers to ensure responses are submitted on-time</li> <li>Accepting new assignments and preparing set up requirements for the Financial Operations team</li> <li>Update and manage our internal SharePoint platform with all new opportunity details</li> </ul><h2>REQUIRED SKILLS &amp; EXPERIENCE</h2><ul> <li>3-5 years of experience supporting a revenue-generating business with exposure to engagement management and general administrative functions</li> <li>Intermediate proficiency using MS Office Suites, ability to perform basic mathematical calculations, and proficiency working in a web-based project management software environment</li> <li>Excellent oral and written communication skills</li> <li>Ability to juggle several processes simultaneously without sacrificing work product or accuracy</li> <li>Time management and organizational skills</li> <li>Sense of urgency and ability to meet critical, recurring deadlines</li> <li>Maintenance of confidential information</li> <li>Desire to collaborate in a team environment, sharing relevant information with colleagues and clients</li> <li>Proactively problem solve and remove obstacles that prohibit us from doing our best work</li> <li>Uphold the V&amp;A standards of respect, responsiveness and people first (colleagues and clients)</li> </ul>#Remote #RemoteLI Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $25.08 - $29.51923Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

Client Engagement Specialist

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.About the TeamJoin our team and experience Workday! It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.About the RoleWe are looking for a seasoned HR expert who will fill the role of a HCM Consultant on State and Local Government implementations. Preferred experience and ability to implement these functional areas: Benefits, Talent, and/or Recruiting.The HCM Consultant will be responsible for ensuring the successful implementation of Workday's Human Capital Management solution. The HCM Consultant will provide Workday product and implementation expertise to their engagements. They will work with their clients to understand their business requirements and help configure and test the Workday solution. The Consultant will take direction from and provide status to the Engagement Manager assigned to their project while working collaboratively with their project teammates.Key Areas of Responsibility:<ul> <li>Become an expert in the Workday HCM product suite, focusing on the Benefits, Talent, and/or Recruiting functional areas.</li> <li>Understand Workday's Implementation Methodology and use it on all engagements</li> <li>Perform the following on a customer engagement:<ul> <li>Elicit and document customer business requirements</li> <li>Configure the Workday solution to meet requirements</li> <li>Document solutions for the client to reference in the future</li> <li>Support the client and data conversion teams in converting legacy data into Workday</li> <li>Support the integration teams in helping to configure and test integrations between Workday and third party/custom solutions</li> <li>Assist the client in testing the Workday solution</li> <li>Transfer Workday system knowledge to the customer to ensure customer satisfaction in their production environment.</li> <li>Communicate regularly with the project engagement manager regarding forecasting hours, time reporting, projects risks, and mitigations.</li> </ul> </li> </ul><ul> <li>Mentor consultants who are new to the Benefits, Talent, and/or Recruiting functional areas.</li> <li>Participate in update training and other events that help share one's product skills with other consultants.</li> <li>Engage with other members of the State &amp; Local Government consulting team to identify areas for improvement and lead internal initiatives.</li> </ul>About YouBasic Qualifications: Sr HCM Consultant (P4):<ul> <li>3+ years of experience implementing and configuring Workday HCM</li> <li>Previous experience (3+ years) with the operations and culture of State and Local Government entities</li> <li>Multiple years (6+ years) of HR experience (employee relations, personnel/human resources, talent management, recruiting, etc.) </li> <li>6+ years of experience with at least one of the following human resources areas:</li> </ul><ul> <li>Benefits systems or administration</li> <li>Compensation</li> <li>Talent development</li> <li>Workforce Management</li> <li>Employee or Performance management</li> <li>Career or Succession planning</li> <li>Recruiting</li> </ul>Basic Qualifications: Principal HCM Consultant (P5):<ul> <li>6+ years of experience implementing and configuring Workday HCM</li> <li>Previous experience (6+ years) with the operations and culture of State and Local Government entities</li> <li>Multiple years (8+ years) of HR experience (employee relations, personnel/human resources, talent management, recruiting, etc.) </li> <li>8+ years of experience with at least one of the following human resources areas:</li> </ul><ul> <li>Benefits systems or administration</li> <li>Compensation</li> <li>Talent development</li> <li>Workforce Management</li> <li>Employee or Performance management</li> <li>Career or Succession planning</li> <li>Recruiting</li> </ul>Other Qualifications:<ul> <li>Self-motivator who does not hesitate to take initiative.</li> <li>Ability and comfort with managing multiple projects simultaneously</li> <li>Comfort with working on long term projects, lasting over 12 months.</li> <li>Experience in working with diverse communities, worker populations and businesses to understand common business practices, challenges and change impacts to proposed approaches.</li> <li>Proven track record of accomplishments in identifying efficiencies and opportunities</li> <li>Successes in completion of projects, activities and/or initiatives</li> <li>Demonstrated project management experience</li> <li>Comfortable in a lead role and talking to all levels of management.</li> <li>Open-minded and willingness to consider multiple thoughts that differ from their own.</li> <li>Excellent verbal and written communication skills</li> <li>Business analysis and requirements gathering abilities</li> <li>Passion for customer service</li> <li>Functional and technical experience</li> <li>Ability to learn technology quickly through instruction and self-training</li> <li>Experience with multiple HCM applications a plus</li> <li>Bachelor’s Degree or equivalent work experience</li> <li>Comprehensive product knowledge, including a thorough understanding of product features, benefits, applications, and market positioning</li> <li>Strong industry knowledge is essential, including staying abreast of current trends, competitive landscapes, and regulatory environments to contribute to strategic planning, risk management, and identifying new opportunities</li> <li>Proven solutions design skills, with the ability to analyze business challenges and develop effective solutions that leverage technology and optimize resources</li> <li>Expertise in strategic business consulting, including market analysis, financial acumen, and strategic planning, to drive organizational growth and performance</li> <li>Ability to travel 50% or more of the time</li> <li>Would be proud to represent Workday!</li> </ul>Posting End Date: 06/30/25The application deadline for this role is the same as the posting end date stated. Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please <a href="https://workdaybenefits.com/us/welcome-to-workday-benefits/prospective-workmates" target="_blank">click here</a>.Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $116,900 USD - $175,400 USD Additional US Location(s) Base Pay Range: $111,100 USD - $197,300 USDIf performed in Colorado, the pay range for this job is $116,900 - $175,400 USD based on min and max pay range for that role if performed in CO.The application deadline for this role is the same as the posting end date stated as below: 06/30/2025 Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Workday

Sr HCM Consultant, State & Local Government

Outlier

AI Training for Legal Domain

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The AI and Automation team builds systems and infrastructure to create engaging user experiences, enhance decision making, and operate more efficiently to advance Coinbase’s mission of creating an open financial system for the world. In this role, you will lead the most-trusted company in crypto as we approach the upcoming bull run. We are looking for an entrepreneurial, self-motivated product manager who thrives in a fast-paced startup environment. You have experience developing solutions leveraging machine learning models and you’ve led these products at scale. You are comfortable dealing with ambiguity, able to think through complex and dynamic challenges, and able to align cross-functional teams effectively to launch products. What You’ll Be Doing: <ul> <li>Determine the vision and strategy for systems that optimize risk management for Coinbase’s Consumer business</li> <li>Build robust, scalable, and resilient solutions that keep Coinbase in compliance with a variety of financial regulations</li> <li>Define the roadmap to scale to 1B users worldwide and steer execution on that vision</li> <li>Prioritize the roadmap towards highest value to our customers, leveraging metrics to guide product development</li> <li>Consider new customer and business opportunities, such as externalizing our APIs to the developer community</li> <li>Become an expert in financial and crypto products, performing competitive and data analyses to guide decision-making</li> </ul> What We Look For In You: <ul> <li>5+ years of product management experience</li> <li>Computer Science degree or Software Engineering experience </li> <li>Knowledge in financial products, including risk management and compliance</li> <li>Experience building robust and scalable data products for automating and optimizing business processes</li> <li>Demonstrated success leading business-critical systems in a global, fast-paced environment</li> <li>Ability to motivate a range of senior stakeholders including Chief Compliance Officer, Business Operations, Customer Experience, Product &amp; Engineering towards a common vision</li> </ul> Nice to haves: <ul> <li>Hands-on experience building machine learning models</li> <li>Experience designing and implementing financial risk controls</li> <li>Experience leading large, cross-functional business transformation initiatives</li> <li>Knowledge of data platforms (data warehouses, experimentation, model development, etc) and distributed systems</li> </ul> ID: GPPM05US Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $180,370—$212,200 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Product Manager II - Risk/Compliance ML

CBRE

Risk & Compliance Director (Remote EST Preferred)

Hero Practice Services

RCM Specialist Cash Posting

<h3>About EarnIn</h3> As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey. <h3>Position Summary</h3> EarnIn seeks a highly analytical and detail-oriented Compliance Analyst with fraud and dispute experience to join our dynamic team. This role combines responsibilities from fraud and dispute investigations with compliance advisory duties to mitigate risks and adhere to regulatory standards within a fast-paced fintech environment. In this role, you will apply a data-driven approach to assess and improve business processes, compliance controls ,make sound fraud decisions, and risk management strategies across deposits, payments, and lending. This is a remote, contract position that offers a unique opportunity to make a meaningful impact in a dynamic, fast-paced environment. The US base salary range for this position is $80,000 - $90,000 + equity + benefits. Our salary ranges are determined by role, level, and location. <h3>What You'll Do</h3> <ul> <li>Fraud and Disputes Responsibilities:</li> <ul> <li>Conduct routine to complex fraud investigations, applying professional judgment to analyze and resolve cases efficiently.</li> <li>Investigate and process Regulation Z/E claims (ACH/Card Disputes).</li> <li>Execute Visa chargeback processes effectively.</li> <li>Conduct informational and admission-seeking interviews with stakeholders including victims, witnesses, or suspects.</li> <li>Monitor and analyze financial transactions to proactively identify and mitigate fraud risks.</li> <li>Balance customer experience with risk management practices.</li> </ul> <li>Compliance Advisory Responsibilities:</li> <ul> <li>Collaborate with product and marketing teams ensuring adherence to consumer protection regulations across deposits, payments, and lending products.</li> <li>Conduct research and document regulatory changes impacting current and new products.</li> <li>Support maintenance and improvement of compliance policies, procedures, and controls through routine reviews.</li> <li>Participate in compliance risk assessments and support ongoing monitoring and testing activities.</li> <li>Assist in creating and delivering tailored compliance training materials to various internal teams.</li> <li>Assist with maintaining compliance tools by regularly updating and refining system rules and logic, including the addition, modification, and testing of new compliance requirements to ensure ongoing accuracy and effectiveness.</li> <li>Provide guidance and clear documentation to stakeholders regarding regulatory compliance expectations and frameworks.</li> </ul> </ul> What We're Looking For: <ul> <li>3+ years of experience in fraud investigations, dispute resolution, compliance, or risk management within fintech, banking, or financial services.</li> <li>Bachelor's degree or equivalent professional experience.</li> <li>Proven expertise in processing chargeback claims and understanding regulatory frameworks such as Regulation Z, Regulation E, Gram-Leach-Bliley Act, and other financial compliance laws.</li> <li>Strong analytical, organizational, and critical thinking skills, with the ability to multitask and adapt in a rapidly changing environment.</li> <li>Proficiency in Excel/Sheets (including foundational analytical tools), PowerPoint/Slides, and basic understanding of financial compliance controls.</li> <li>Strong written and verbal communication skills.</li> <li>Demonstrated professionalism, discretion, and the ability to manage sensitive information confidentially.</li> <li>Creative problem-solving abilities with a customer-first mindset.</li> <li>Demonstrated ability to perform security and risk assessments.</li> <li>Preferred experience in fintech or similarly fast-paced financial environments.</li> </ul> #LI-Remote At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

Earnin

Compliance Analyst, Fraud & Disputes (Contract)

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! The Function The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates to the Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams. The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner. In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience. The Role The KYC Client Outreach Specialist (COS) team serves as the Front Line Unit engaging with clients across business sectors and regions to meet KYC requirements for periodic refreshes in a timely manner. Role Responsibilities <ul> <li>Outreach to clients requesting and collecting KYC documentation</li> <li>Serve as the key point of contact for Clients as well as Bankers, Operations, Risk and other internal functions</li> <li>Ensure respective KYC client portfolios are covered across business and regions and adhere to internal governance routines within the FLU and those governed by support partners</li> <li>Monitor and understand the risks and impacts of non compliance with KYC processes, including restrictions, closures and associated business growth impacts</li> <li>Gather client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank’s processes</li> <li>Raise process issues and improvements that collectively help our clients</li> <li>Partner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, and other groups as needed</li> <li>Review clients for appropriate activity and liaise with Bankers on whether relationships with specific entities should continue</li> <li>Support the Outreach of both periodic refreshes as well as remediation and associated programs</li> <li>Support the Outreach of jurisdictionally or regionally stringent requirements where needed</li> <li>Ensure timely collection of client required documentation, including follow ups where needed</li> <li>Ensure voice of the client is heard while adhering to policies, laws, rules and regulations</li> <li>Ensure performance metrics are met and any exceptions are resolved within required timeframes</li> <li>Master customer due diligence (CDD) requirements and guide clients as needed to comply</li> <li>Support the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to comply</li> <li>Adhere to bank privacy policies in securing non-public information obtained as part of KYC activities</li> <li>Embrace a collaborative and output oriented culture</li> </ul> Required Skills <ul> <li>Bachelor's degree or equivalent work experience</li> <li>4+ years experience in a client facing role within the financial services or a related industry</li> <li>Preferred: Certified Anti-Money Laundering Specialist (“CAMS”)</li> <li>Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions</li> <li>Must demonstrate a strong client focus</li> <li>Excellent interpersonal skills for motivation, collaboration and encouragement</li> <li>Professional Demeanor: Demonstrating patience, composure, and positive attitude.</li> <li>Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.</li> <li>Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.</li> <li>Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.</li> <li>Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail</li> <li>Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word</li> <li>Ability to speak Mandarin is a plus to liaise with Chinese clients and stakeholders</li> </ul>

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