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Location Tulsa, OK Job Type On site Posted 4/28/2025 ID R7314 Category Telecommunications Support <a href="https://aep.wd1.myworkdayjobs.com/AEPCareerSite/job/Tulsa-OK/Telecom-Technician--Tech-Sr_R7314-1/apply" target="_blank">Apply Now</a> Job Posting End Date05-08-2025Please note the job posting will close on the day before the posting end date <h3>Job Summary</h3> This is a single position posted at multiple levels. Job Description Summary The Telecom Field Technician will perform basic to intermediate level installation, maintenance, repair or replacement, testing, and inspection of various Telecommunications equipment, systems, and infrastructure. This role will work to gain knowledge and understanding of various Telecommunications technologies, business processes, and business partner requirements; and will work to gain knowledge of emerging technologies. The Technician will perform these tasks under immediate or general supervision according to the task level and will adhere to standard practices and procedures. <h3>Job Description</h3> Job Description ESSENTIAL JOB FUNCTIONS: <ul> <li>Assist in performing, or perform, basic to intermediate level installation, acceptance testing, and documentation of various Telecommunications related equipment and systems.</li> <li>Assist in performing, or perform, basic to intermediate level troubleshooting and system testing, maintenance, and repair of electronic and optical equipment, infrastructure, and systems.</li> <li>Maintain accurate records, reports, drawings, and other data required for all work performed.</li> <li>Inspect and maintain test equipment, tools, automotive equipment and safety/protective equipment in good working order and compliance.</li> <li>Demonstrate the ability to read, understand, and update electronic and electrical prints, diagrams, and asset records related to Telecom equipment and technologies.</li> <li>Demonstrate the ability to operate tools and other equipment necessary to perform job duties.</li> <li>Perform all duties in accordance with the Company’s safety rules and operating regulations, NERC CIP and environmental compliance and practices.</li> <li>Respond to emergency callouts as required.</li> <li>Perform essential job functions and tasks as defined in lower-level job descriptions in the Telecom Field Technician Job Family and other duties as assigned.</li> <li>Successfully complete all assigned training.</li> </ul> The Technician must achieve a working knowledge and demonstrate intermediate level technical support skills in one or more of the following technology examples, as assigned by supervisor: <ul> <li>Transmission and Distribution station data networks, SCADA (supervisory control and data acquisition), distribution automation systems, smart grids, and telecom for other utility systems.</li> <li>Generation and Renewables facilities telecom voice and data systems.</li> <li>Transport systems, such as microwave radio, fiber optic, and other transport/wireless systems.</li> <li>Land Mobile Radio System: P25 site electronics and mobile radio installation, support and programming, and RF antenna systems.</li> <li>Fiber optic cables, fiber splicing, testing, and termination/connecting methods.</li> <li>AC/DC electrical power systems, including basic understanding of circuits and components of distribution and transmission stations and networks.</li> <li>Telecom wiring and cabling requirements, installation methods, and industry standard practices.</li> <li>Networking systems that include routers, switches, wireless access points, and related devices.</li> <li>Infrastructure support equipment and facilities such as DC chargers/rectifiers, batteries, UPS systems, generators, transfer panels, security and monitoring, HVAC, grounding and signal cabling, site access roads, site yards, fences and gates, shelters, towers, and antenna systems.</li> <li>Specialized support of centers such as transmission and distribution dispatch centers and control centers, customer call centers, data centers and other specialized locations.</li> </ul> MINIMUM REQUIREMENTS: Education: Associate degree, or equivalent 2-year technical degree, in electrical engineering technology, electronic technology, or related technology field; or military training/experience in related technology field; or High school diploma with a minimum 2 years of related work experience or industry knowledge. Experience: Must demonstrate knowledge of basic level technical support skills equivalent to a Telecom Field Technician Associate and have a minimum of 2 years of technical work experience in addition to education requirement. For internal candidates (AEP Employees) Only: Must have a minimum of 1 year of satisfactory work experience as a Telecom Field Technician Associate. Must have successfully completed all required training for the previous job level; and demonstrate knowledge, skills, and capabilities required of an experienced Telecom Field Technician Associate. LICENSE/CERTIFICATIONS: Must possess and maintain a valid state driver’s license. OTHER REQUIREMENTS: <ul> <li>Exhibit AEP competencies that are always expected of every employee. A positive attitude, respectful behavior, and genuine support for teammates and leaders are necessary.</li> <li>A strong electronics / telecommunications aptitude is desired and essential to success.</li> <li>Overnight travel and daily travel for work as required.</li> <li>Be adaptable to work schedules and priorities that may change.</li> <li>Be available for call-out and planned overtime as necessary to support our 24x7 operation.</li> <li>Demonstrate computer and application skills needed to perform assigned Telecom work and documentation.</li> </ul> PHYSICAL DEMANDS: Physical demand level is Heavy. may include lifting, carrying, and installing/removing heavy items such as electronic and optical equipment, racks, test equipment, tools, cables and terminals, and other items required to support projects and operational activities at all job locations. Compensation Data Compensation Grade: SP20-004 Compensation Range: $25.23-31.54 USD The Physical Demand Level for this job is: M – Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Light Work. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics. <a href="https://aep.wd1.myworkdayjobs.com/AEPCareerSite/job/Tulsa-OK/Telecom-Technician--Tech-Sr_R7314-1/apply" target="_blank">Apply Now</a>

American Electric Power

Telecom Technician -Tech Sr.

City of Tulsa

OFFICE ASSISTANT II

Interested in working with one of the market's leading manufacturers? Greenheck Group is a leading growth-focused, environmentally conscious, commercial HVAC manufacturer. Join our team which proudly designs and manufactures the most comprehensive line of ventilation products in the industry. The Greenheck Group is a dynamic multi- branded international organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet. Since 1947, we are deeply committed to helping you “Build Your Future,” through professional growth, challenging leadership roles, and exciting opportunities around the world. Your opportunityThe Controls Engineer II will work closely with sales, marketing, design engineering, and manufacturing to improve processes, implement testing procedures, and drive operational efficiency with regards to electrical designs and direct digital controls programming for air handling products.What you’ll be doing<ul> <li>Develop new controls product designs and redesigns in coordination with sales, marketing, service, and manufacturing functions. Ensure products meet control design functionality of required points of operation and design intent.</li> <li>Identify controls strategies for optimal use of product applications. Review, clarify, and validate deliverables to both internal and external customers.</li> <li>Support and/or manage the transition from design into production, including any necessary testing and training required for implementing new or changed designs. May also be required to evaluate equipment and facility capabilities when assessing the cost effectiveness of a new design.</li> <li>Identify product defects and assist with product quality improvements through hardware and software design and/or functionality changes.</li> <li>Participate in value engineering projects to continually improve designs and processes.</li> <li>Gather information on competitive product offerings and understand the strengths/weaknesses of Greenheck Group products vs. our competition.</li> <li>Assisting in job sites to review installation and/or design problems and resolve the situation.</li> <li>Provide technical support via phone and e-mail for both internal and external customers including the areas of product selection and application.</li> <li>Provide content for the development and updating of product literature.</li> <li>Maintain accurate and current documentation on design changes and requests.</li> <li>Communicate solutions for unique applications including design and special pricing.</li> <li>Organize and present training seminars internally and externally.</li> <li>Provide basic to moderately complex technical and application expertise for general knowledge of related control products.</li> <li>Creation of new procedures and processes. Often responsible for identifying changes that need to be made in current procedures.</li> <li>Support and/or manage the prototyping and testing of new designs, including the interpretation of test results. May be required to set up and run equipment in house.</li> <li>Collaborate with the shop floor and listen to their ideas and opportunities. Identify, prioritize, and implement short- and long-term corrective actions.</li> <li>Review/evaluate returned goods and determine root cause of failures and disposition of materials.</li> <li>Will provide mentoring, training, indirect supervision of other team members, or may have direct reports.</li> <li>Participation in cross functional project teams as the representative SME for Controls Engineering.</li> <li>Evaluate material selection, cost analysis, and vendors as required to implement new designs. Review, along with purchasing personnel, the selection and specification of new purchased component parts for product designs.</li> </ul>What you should have<ul> <li>3+ years of relevant work experience in engineering required.</li> <li>2 Year / Associate Degree in engineering or equivalent years of job experience required.</li> <li>4 Year / bachelor’s degree preferred.</li> </ul>COMPENSATION &amp; BENEFITSGreenheck Group takes pride in providing competitive pay along with a comprehensive benefits package as part of our total rewards program. The starting base pay range for this position is $89,700-$110,800 and may vary based on factors such as job-related knowledge, skills, experience, and performance.With best-in-class benefits, you can be the best you, and together, we can be the best in the industry. Visit our <a href="https://greenheckgroup.com/perks/" target="_blank">Perks &amp; Benefits page</a> for more information on these offerings:<ul> <li>Health &amp; Family Support</li> <li>Financial Security</li> <li>Learning &amp; Development</li> <li>Rewards &amp; Recognition</li> <li>Wellbeing &amp; Mental Health</li> <li>Work-Life Balance</li> <li>Fun Perks</li> </ul>SPECIAL NOTATIONThe preceding statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. The Employer retains the right to change or assign other duties to this position.PHYSICAL REQUIREMENTSWork is performed in an office environment and requires the ability to operate standard office equipment, such as a computer and phone. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial motions of the wrists, hands, and/or fingers. The person is required to have close visual acuity to perform an activity such as: preparing and analyzing data, and figures; transcribing; viewing a computer terminal; extensive reading. There is an occasional need for walking short distances. EEO STATEMENTWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity, genetic information, age, national origin, disability, veteran status, sexual orientation, marital status, military status, or any other characteristic protected by local, state, or federal law.If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us!

Greenheck

Controls Engineer II

<h3>Details </h3><ul> <li>Specialty: Neurology </li> <li>Subspecialty Interest: Inpatient Neurocritical Care </li> <li>Schedule: 7 on / 7 off</li> <li>Call Schedule: Shared</li> <li>Practice Detail: Collegial team of physicians &amp; APPs</li> <li>EMR System: Cerner</li> <li>Facility: SJMC</li> <li>Location: Tulsa</li> </ul><h3>Benefits </h3>Paid time off (PTO) Various health insurance options &amp; wellness plans Retirement benefits including employer match plans Long-term &amp; short-term disability Employee assistance programs (EAP) Parental leave &amp; adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.<h3>Responsibilities </h3>Ascension St John is looking for a Neurocritical Care Physician. This is a great opportunity for the right candidate to partner with Ascension St John to provide medical services to patients.Position Highlights:<ul> <li>Competitive Pay </li> <li>Collegial Team</li> <li>Excellent Benefits </li> </ul>Responsibilities:<ul> <li>Evaluates and treats patients with appropriate medical diagnostic and treatment skills. Coordinates discharge planning with case management.</li> <li>Recommends, participates in, and works to ensure the success of efforts to improve cost effectiveness and quality of care provided to patients.</li> <li>Accepts patient referrals from other physicians. Acts as admitting, attending and/or consulting physician for patients who require hospitalization for primary medical diagnoses, depending on needs of patients, medical staff and hospital.</li> <li>Participates in academic programs (e.g. medical education and research) as requested.</li> <li>Provides appropriate documentation that meets insurance company requirements; appeal all denials in a timely manner.</li> <li>Participates in inpatient and outpatient consultation for specialty, which may include on call schedules.</li> </ul><h3>Requirements </h3>Licensure / Certification / Registration:<ul> <li>Physician MD/DO with Prescriptive Authority credentialed from the Oklahoma Board of Medical Licensure and Supervision obtained prior to hire date or job transfer date required.</li> <li>Advanced Life Support preferred. American Heart Association or American Red Cross accepted.</li> </ul>Education:<ul><li>Doctor of Medicine (MD) or Doctor of Osteopathy (DO) required.</li></ul><h3>Why Join Our Team </h3>Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.<h3>Equal Employment Opportunity Employer </h3>Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">EEO Know Your Rights (English)</a> poster or <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf" target="_blank">EEO Know Your Rights (Spanish)</a> poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Non-Discrimination Notice</a>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.<h3>E-Verify Statement </h3>This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">E-Verify</a>

Ascension

Physician - Neurocritcal Care

Physician - Plastic Surgery

<h3>Details </h3><ul> <li> Department: Respiratory Therapy</li> <li> Schedule: Full Time, Day Shift</li> <li> Hospital: Ascension St. John Medical Center</li> <li> Location: Tulsa, OK</li> </ul><h3>Benefits </h3>Paid time off (PTO) Various health insurance options &amp; wellness plans Retirement benefits including employer match plans Long-term &amp; short-term disability Employee assistance programs (EAP) Parental leave &amp; adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.<h3>Responsibilities </h3>Provide evaluation of and care for patients with respiratory insufficiencies.<ul> <li>Assess patient for appropriate type and frequency of treatment and develop a plan of care based on diagnosis.</li> <li>Implement and monitor patient care plan and equipment.</li> <li>Monitor, record and communicate patient condition.</li> <li>Perform advanced respiratory care modalities.</li> <li>Evaluate respiratory practice, administration of medications, and treatment based on patient outcome.</li> <li>Educate the patient and family about the health condition and provide information about community support groups and other available programs.</li> <li>Respond to emergency resuscitation team code.</li> </ul><h3>Requirements </h3>Licensure/Certification/Registration:<ul> <li>BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date required. American Heart Association or American Red Cross accepted.</li> <li>Respiratory Care Practitioner credentialed from the Oklahoma Board of Medical Licensure and Supervision required. Respiratory Care Practitioner provisional letter will be accepted until license is issued.</li> <li>Respiratory Therapist specializing in Registered credentialed from the National Board for Respiratory Care (NBRC) obtained prior to hire date or job transfer date required.</li> <li>Advanced Life Support preferred. American Heart Association or American Red Cross accepted.</li> <li>Certification specializing in Neonatal Resuscitation credentialed from the American Academy of Pediatrics (AAP) preferred.</li> <li>Pediatric Advanced Life Support preferred. American Heart Association or American Red Cross accepted.</li> </ul>Education:<ul><li>High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Technical degree OR 4 years of applicable cumulative job specific experience required.</li></ul><h3>Additional Preferences </h3>No additional preferences.<h3>Why Join Our Team </h3>Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.<h3>Equal Employment Opportunity Employer </h3>Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">EEO Know Your Rights (English)</a> poster or <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf" target="_blank">EEO Know Your Rights (Spanish)</a> poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Non-Discrimination Notice</a>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.<h3>E-Verify Statement </h3>This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">E-Verify</a>

RRT Registered Respiratory Therapist

<a href="#"> </a> <a href="#">About Us</a> <a href="#">Nursing</a> <a href="#">Current Employee Job Search</a> <a href="#">Go to Hillcrest HealthCare System Careers</a> <a href="https://hillcrest.com/rncareers" target="_blank">Nurse Residency Program</a> <ul> <li> <a href="#">Home</a> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> <a href="#">Join Talent Community</a> </li> </ul>

Hillcrest Medical Center

Respiratory Therapist / NICU

<h3>Details </h3><ul> <li> Department: Primary Care </li> <li> Schedule: Full-time days, Monday - Friday 7:30am - 4:30pm</li> <li> Hospital: Ascension Medical Group</li> <li> Location: Tulsa, OK</li> </ul><h3>Benefits </h3>Paid time off (PTO) Various health insurance options &amp; wellness plans Retirement benefits including employer match plans Long-term &amp; short-term disability Employee assistance programs (EAP) Parental leave &amp; adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.<h3>Responsibilities </h3>Collect and process blood specimens for testing and perform multiple clerical and processing functions.<ul> <li>Set up instruments. Maintain, clean, and sterilize equipment and work area following safety, cleanliness, and infection control procedures.</li> <li>Receive, centrifuge, accession, process and transport specimens. Verify all related records. May draw and collect blood samples according to policy.</li> <li>Order add-on tests, work pending lists, and resolve duplicate orders.</li> <li>Perform clerical duties which may include answering phones, reviewing EKGs, collecting patient demographic data for patient registration, ordering tests, reviewing Advance Beneficiary Notice of Noncoverage (ABN), data entry and filing.</li> </ul><h3>Requirements </h3>Licensure / Certification / Registration:<ul> <li>BLS Provider. American Heart Association or American Red Cross accepted preferred.</li> <li>Certification specializing in Phlebotomy credentialed from the American Society for Clinical Pathology Board of Certification (ASCP-BOC) preferred.</li> <li>Phlebotomy Tech preferred.</li> <li>Medical Laboratory Assistant credentialed from the American Society for Clinical Pathology Board of Certification (ASCP-BOC) preferred.</li> <li>Medical Laboratory Assistant credentialed from the American Medical Technologists (AMT) preferred.</li> <li>Tech credentialed from the American Society of Phlebotomy Technicians preferred. All issuing authorities accepted.</li> </ul>Education:<ul><li>High School diploma equivalency or 1 year of applicable cumulative job specific experience required.<ul><li>Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.</li></ul> </li></ul><h3>Additional Preferences </h3>Experience:<ul> <li>Prior experience preferred</li> <li>MA Certification and/or Registration in good standing through AAMA, AMT, NCCT, NHA</li> </ul><h3>Why Join Our Team </h3>Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.<h3>Equal Employment Opportunity Employer </h3>Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">EEO Know Your Rights (English)</a> poster or <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf" target="_blank">EEO Know Your Rights (Spanish)</a> poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Non-Discrimination Notice</a>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.<h3>E-Verify Statement </h3>This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">E-Verify</a>

CMA/RMA Medical Assistant/Phlebotomist  - Primary Care

Job Title Customer Care Advocate Job Location Cary, NC. - Virtual. New Hires must live within a commutable distance of Cary, NC. Summary of Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and resolves complex customer issues. The successful candidate will leverage effective listening skills, diligence, strong noetic curiosity, and honest desire to ensure that every customer experience is exceptional. With an understanding of the customers’ needs and wants and a focus on delivering solutions that meets those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us. This is a full-time virtual position. Group Disability: What You Can Expect Group disability insurance is a policy for a company, group, or organization which is meant to provide compensation for its members if they are unable to work and unable to get paid because of a disability. The companies that offer our group insurance are also customers of MetLife. The customers who call into our call center call to file their claims, or to service their active claims. Call types include callers with disability, pregnancy and other serious health issues that prevent them from working. Call types can be emotional depending on the customers reason for filing. The candidates selected for this position will be providing customer service to inbound customers calling our 800 number. MetLife has the highest expectations for our Customer Care Advocates to always provide an exceptional customer experience on every call. <ul> <li>Always remain professional.</li> <li>Never place blame on the customer or employer.</li> <li> Make a customer connection. </li> <li>Continuous Improvement environment- Always looking to improve both individual performance and the processes we have in place for Disability.</li> </ul> Principal Responsibilities <ul> <li>Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.</li> <li>Respond to customer requests via telephone or email, providing excellent service to MetLife’s customers who have insurance or other financial service products or benefit plans and providing solutions that best match the customers’ needs.</li> <li>Research requests regarding various product aspects, policy provisions, claim status, basic procedures, etc.</li> <li>Efficiently process transactions and refer requests for other policy modifications to appropriate areas. Track responses to ensure completion.</li> <li>Enhance and strengthen the relationship between the customer and MetLife using effective communication skills, keen listening skills and empathy.</li> <li> Support special product and/or service campaigns as needed, or if solicited by the customer. </li> <li>Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer’s inquiry.</li> <li>Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.</li> </ul> Required Qualifications <ul><li> New hires should live a commutable distance from the site the role is posted in. </li></ul> <ul> <li>1+ years of customer service experience. </li> <li>Flexible to work specific shifts during hours of operation between 8:00am – 11:00pm EST, Monday through Friday; must be flexible regarding the ability to work overtime &amp; shift worked, which may change based on business need.</li> <li>Candidates must be available for the full duration of training in office from June 23rd to August 11th. </li> </ul> Preferred Qualifications <ul> <li>High School diploma or GED equivalent.</li> <li>Some college, or professional certification.</li> <li>Insurance or Financial Services industry experience or Product specific experience.</li> <li>Prior Call Center experience is highly preferred.</li> <li>A demonstrated ability to learn quickly and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.</li> <li>A passion for serving customers and a personal commitment to following through in a dynamic, challenging environment.</li> <li>Strong computer/keyboard skills as well as solid math, analytical and critical thinking skills.</li> <li>Superb listening skills and professional oral &amp; written communication skills with an ability to inspire trust and accountability though an empathetic communication style which promotes a quality image of MetLife.</li> </ul> Business Category Global Customer Service &amp; Operations Number of Openings 24 At MetLife, we are leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we are dedicated to making a difference in the lives of our customers.

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