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<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> <p>Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.</p> <h3 id="about-the-team">About the team</h3> <p>The Partnerships Strategic Operations (PSO) team sits within the Partnerships organization and is a key component of Stripe’s success. The team is responsible for driving new partner implementations and programs and ensuring the efficiency and reliability of new and existing partners. We sit at the intersection of engineers and partners, serving as the fabric that ensures close and smooth collaboration between these parties, both of which are crucial to Stripe’s continued rapid growth. We wear a lot of hats. On any given day, you can find us, for example, driving alignment, coordination, and execution between cross-functional teams and partners on critical operational activities; identifying and investigating insights and trends from our data to inform decisions for streamlining the day-to-day management of our business; and building new tools and processes to scale our team’s impact. The partners we support have a significant impact on Stripe, and the products from these partnerships are used by millions of our users. </p> <h2 id="what-youll-do">What you’ll do</h2> <p>We are looking for an operations manager to join our Link Bank Payments team and provide operational support across a number of key financial institutions and ecosystem partners. You’ll interact with partners directly and mutually drive efforts to launch new integrations and functionality, improve operations, drive incident resolution procedures, and use metrics to track and improve performance. The role will require close coordination with partnerships, product, and engineering teams, as well as cross-functional stakeholders including Legal, Finance, Risk, etc., and with external partners’ senior executives and operations teams.</p> <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Build and own technical operations relationships with financial institution, and other related ecosystem partners<br> </li> <li>Work cross-functionally with a number of Stripe teams – including Engineering, Product, Partner Development and others – to build integrations, support deals, stand up new programs, and drive process enhancements<br> </li> <li>Define and implement SLAs, metrics, and performance standards for our partners and drive efforts to measure and improve partner health<br> </li> <li>Host recurring meetings and business reviews to drive continuous growth and improvement between Stripe and its partners<br> </li> <li>Develop and manage end-to-end project plans for new implementations, working closely with stakeholders and partners to ensure on-time delivery<br> </li> <li>Program manage compliance and due diligence requirements for external partners <br> </li> <li>Identify inefficiencies in Stripe’s operating model and drive new solutions (including defining technical and operational requirements) to address them<br> </li> <li>Assist with incident resolution when needed, working closely with Engineering teams to drive partner communications and escalations<br> </li> </ul> <h2 id="who-you-are">Who you are</h2> <p>We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</p> <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>7+ years of technical project/program management and/or business operations experience<br> </li> <li>Experience managing external relationships<br> </li> <li>Proven ability to successfully drive medium-to-large sized technical projects with external partners and cross-functional internal stakeholders<br> </li> <li>Strong analytical skills with excellent problem solving abilities<br> </li> <li>Ability to understand and map technical system architecture and requirements<br> </li> <li>Excellent interpersonal and communication skills (verbal and written)<br> </li> <li>The willingness to travel, when necessary<br> </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience in banking, e-commerce, consumer technology, or payments<br> </li> <li>Knowledge of and experience with payment technologies and ecosystems<br> </li> <li>Basic to intermediate SQL or API knowledge<br> </li> <li>Experience in a high growth technology company<br> </li> </ul>     A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.     <p> The annual US base salary range for this role is $122,200 - $183,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. </p> <p>Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.</p>       <p>Remote locations</p> <p>Remote in United States</p>     <p>Team</p> <p>Global Partnerships</p>     <p>Job type</p> <p>Full time</p>    <a href="#">Apply for this role </a>

Stripe

Partner Operations Program Manager, Link Bank Payments

Lithko Contracting

Senior Superintendent

<p>Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.</p><p>Affirm is seeking an innovative and strategic Total Rewards leader to spearhead the design and execution of cutting-edge compensation and benefits programs. This role requires a dynamic individual who excels in translating strategic business priorities into actionable, results-oriented initiatives. The ideal candidate will leverage extensive expertise in total rewards to help Affirm build high-performance teams, champion innovation and excellence, and optimize and evolve our programs as we grow.</p> <h3>What You’ll Do </h3> <ul> <li>Develop and drive an innovative total rewards philosophy and strategy that aligns with Affirm's business objectives and enhances the employee experience.</li> <li>Leverage analytics, data visualization, planning, process efficiency, and critical thinking to inform decision-making and strategy development.</li> <li>Ensure that our total rewards practices are equitable. This includes regularly reviewing our practices for potential biases and making necessary adjustments to promote fairness and equality.</li> <li>Partner and collaborate internally with executives, senior leaders, and board members and externally with vendors and consultants regarding matters of significance to the organization. </li> <li>Compensation: Oversee the design and management of innovative compensation solutions for the company, design and manage executive compensation programs, and partner with the CPO on preparation for the Compensation Committee. </li> <li>Incentives: Oversee the design and management of corporate and functional incentive programs to motivate and reward employees. Own and oversee the process by which sales incentive programs are designed. Ensure that these programs are effective, fair, and aligned with rewarding the right business outcomes.</li> <li>Benefits: Oversee the design and management of Affirm's market leading benefits programs. This includes health and wellness benefits, retirement plans, and other employee perks. Ensure that our benefits offerings are competitive, cost-effective, and aligned with our overall total rewards strategy.</li> <li>Recognition: Oversee the design and management of Affirm's employee recognition programs. Ensure that these programs effectively acknowledge and recognize employees for their contributions to the company.</li> </ul> <h3>What We Look For </h3> <ul> <li>15+ years of experience in global total rewards, preferably in high tech companies</li> <li>Excels as a people leader. Understands their team, their leaders and what each needs to thrive and succeed</li> <li>Creates and maintains a strong collaborative team who works well in partnership with others on the People team and across the business</li> <li>Progressive total rewards leadership with increasing levels of responsibility in identifying, consulting, designing, recommending, and implementing innovative solutions</li> <li>Deep subject matter expertise in total rewards, including trends, thought leadership, and practical application of these</li> <li>Strong analytical mindset; ability to read and leverage data to drive strategic decisions</li> <li>Excellent business acumen and judgment; able to maturely handle sensitive and confidential information</li> <li>Ability to lead change effectively; communicate complex information and recommendations to key stakeholders and influence good outcomes</li> <li>Ability to work efficiently in a fast-paced environment and balance multiple complex projects and decisions at once</li> <li>Ability to focus on the essential issues and simplify complexity for the team and the business</li> <li>Always pushing the envelope - constantly seeking ways to improve and raising the bar</li> </ul> <p><br>Pay Grade - X<br>Equity Grade - 24<br><br>Employees new to Affirm t<strong>ypically come in at the start of the pay range</strong>. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.<br><br>Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)<br><br>USA base pay range per year: $370,000 - $400,000<br><br><strong>Please note that visa sponsorship is not available for this position.</strong><br><br>#LI-Remote</p>  <p>Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.</p> <p>We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: </p> <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> <p>We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.</p> <p>[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.</p>   <p>By clicking "Submit Application," you acknowledge that you have read the <a href="https://docs.google.com/document/d/e/2PACX-1vRSrHfbqKhhxAsI84tBH5hW85xiwEF4s8MOnfgDFJ5hl4_opeivo6dKc1kbywvVEppRe37UqYYsghB2/pub?urp=gmail_link" target="_blank">Affirm Employment Privacy Policy</a> for applicants within the United States, the <a href="https://docs.google.com/document/d/e/2PACX-1vSy4lvjSR3uff7spzCxGpLDN89u0iNizaBS-MEZM9aujcedmfD1eV70qIwBAkVSRg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Poland)</a> for applicants applying from Poland, the <a href="https://docs.google.com/document/d/e/2PACX-1vTgnNFl4xX9la1x6egS2U5KeTmMPVFJgfW2Zv8kZ-13yuu7MOIBD1o1HRVWFGfRYg/pub?urp=gmail_link" target="_blank">EU Employee Notice Regarding Use of Personal Data (Spain)</a> for applicants applying from Spain, or the <a href="https://docs.google.com/document/d/e/2PACX-1vRHygY5A4IKK7XXd90RgaeCNESSnbu-w1LJRpB5z72rSVYufFKTPhqnPajLQgP6koyH0AbUTGGoSWz9/pub?urp=gmail_link" target="_blank">Affirm U.K. Limited Employee Notice Regarding Use of Personal Data</a> for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.</p>

Affirm

Vice President, Total Rewards

173 Operations Jobs