field_remote_option

field_job_occupational_field_parents_all

job_organization_name

job_upgrade_is_featured

<h1>Senior Program Manager, TA Enablement Programs</h1> <a href="https://globalcareers-atlassian.icims.com/jobs/17024/senior-program-manager%2c-ta-enablement-programs/job?mode=apply" target="_blank">Apply for this job</a> Atlassian is seeking a highly motivated, collaborative and innovative Senior Program Manager to join our Talent Acquisition Enablement Programs Team. You will drive quality, efficiency and velocity for all of Atlassian through the expansion and adoption of our global programs related to Talent Acquisition. This is a fantastic opportunity to make an impact within a globally distributed team and to touch a variety of fast-paced work streams to elevate Atlassian’s ability to hire top talent and meet business critical goals through Talent Acquisition. The ideal program manager is someone who is dynamic, champions delivery excellence, thrives in creating order, and understands the importance of the teamwork. Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. As a Senior Program Manager, you will boost the effectiveness of our Talent Acquisition Enablement team by guiding the safe, orderly, and swift flow of programs within our TA Strategic Programs Team. <ul> <li>Lead programs across Talent Acquisition Enablement, to influence the success of our Talent Acquisition goals and priorities (focusing on improving and enhancing Atlassian’s ability to hire top talent and meet business critical goals)</li> <li>Drive and own roadmap strategy and timelines for specific projects / programs within the TA Strategic Programs Team</li> <li>Build relationships with and influence cross-functional partners and stakeholders across Talent Acquisition, internal stakeholders (business), HRBPs, Talent, People Technology, Talent Brand and Data Insights in order to deliver our roadmap and programs of work</li> <li>Facilitate workshops and meetings amongst internal stakeholders to drive consensus and decisions in order to advance program goals</li> <li>Create compelling presentations and reports driven by data and effective storytelling that enable stakeholders to make educated and informed decisions</li> <li>Work to develop strategic roadmaps and define milestones for our Talent Acquisition Enablement team</li> <li>Communicate across teams, functions and programs - ensuring broad understanding of status, risks, dependencies, and insights</li> <li>Work in a remote environment, interfacing and supporting Atlassian teams across the globe</li> </ul> <h3>Your background</h3> <ul> <li>Program Management, Project Management, People/TA Programs, or related experience</li> <li>Experience working with large-scale, sophisticated change and transformations, including knowledge of change management best practices</li> <li>Successful track record in building, implementing, and delivering key people programs and showing direct, positive linkages to the achievement of business strategy or OKRs</li> <li>Experience in project management and delivering high quality presentations, communications, and artifacts to a wide variety of stakeholder audiences</li> <li>High levels of resourcefulness, influence, organizational savviness, execution skills (strategy through implementation)</li> <li>Formal training in Agile methodology is beneficial</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $134,600 - $179,500 Zone B: $121,200 - $161,600 Zone C: $111,800 - $149,000 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/17024/senior-program-manager%2c-ta-enablement-programs/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Senior Program Manager, TA Enablement Programs

Ready to be a Titan? ServiceTitan is looking for a Technical Program Manager to take on a critical role working on key programs by improving communication and efficiency that leads to delivering high-quality software with predictable timelines. Our team is focused on improving the predictability of the software delivery schedule, leading and evangelizing Agile methodology, owning communication between Product, Engineering, Product Strategy, and Customer Success teams, and reducing operational overhead and expenses through process improvements and metric instrumentation.What you'll do:<ul> <li>Drive multiple simultaneous projects from start to finish and deliver value to our end customers</li> <li>Develop new programs to support the strategic direction of the organization</li> <li>Establish and track Program success metrics</li> <li>Create and manage long-term goals</li> <li>Develop a budget and plan for the program</li> <li>Develop an evaluation method to assess program strengths and identify areas for improvement</li> <li>Manage a program team with a diverse array of talents and responsibilities</li> <li>Ensure goals are met in areas including customer satisfaction, quality and team member performance</li> <li>Establish communication structure and facilitate program communication.</li> <li>Produce accurate and timely reporting of program status throughout its life cycle</li> <li>Identify, communicate and mitigate Program risks</li> <li>Ensure management and leadership have visibility into status, resourcing needs, shifts in delivery timelines and escalations for program</li> <li>Demonstrate stellar stakeholder management and executive presentation skills</li> <li>Create and enforce cross-functional accountability across all business and technical groups &amp; levels using soft and hard levers</li> <li>Collaborate with colleagues within our Technical PMO and across all other functions</li> <li>Use a variety of tools like JIRA, Confluence and Google Apps</li> <li>Lead and inspire your team and contribute to our company culture</li> </ul>What you'll bring:<ul> <li>3+ years of experience working as a technical project manager or program manager, leading medium to large software development projects</li> <li>Project management, Agile development, process improvement/quality certifications are (e.g. PMP, CSM, Lean or Six Sigma)</li> <li>You have direct experience using Agile methodologies for managing projects and coaching teams</li> <li>Bachelor’s degree in Engineering, Business, Information Systems, Computer Science or equivalent.</li> <li>Self-motivated: You have superior organizational skills, integrity and great follow-through on tasks. You don't get overwhelmed easily.</li> <li>Persistent: When you take something on, you don't drop it, you are slightly obsessive about grinding away at issues.</li> <li>Communicative: Your team is always informed and on the same page of what's happening when.</li> <li>Fun: You're a person who can talk to anyone; you're flexible, fearless, and excited to help build something great.</li> <li>Pragmatic: You understand the benefits and downfalls of Agile, and other methodologies, you know what to apply for each situation.</li> <li>Positive: You bring a positive attitude to the table and you know how to motivate your team to stay positive during challenging situations.</li> <li>Intuitive. You have a great intuition that helps you make decisions and know the right next steps to solve challenging problems.</li> <li>Data-driven: You can collect the data you need to make informed decisions quickly.</li> <li>Scrappy: You have an innate and entrepreneurial drive to get things done in a fast-moving environment where things can and often do change rapidly, priorities compete, and you may not always have all of the details up front.</li> <li>A team player: You're willing to help out wherever needed.</li> <li>Intellectually Curious: You love learning new technologies, understanding important details and you ask questions to dig deeper.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $95,000 USD - $137,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Technical Program Manager

At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. We’re looking for a Research Program Manager to help us accelerate the impact of our Research team by taking point on building an industry-leading Research Operations practice. Working closely with leadership, other Researchers, and our stakeholders, you will play a pivotal role in building an ethical, scalable, efficient, and impactful research practice to foster customer obsession and build a deeper understanding of everyone who uses Webflow. On our team, you will effectively collaborate with cross-functional partners and stakeholders to identify friction, diagnose problems, and plan, develop, and implement solutions to optimize our research process. You will take ownership over the tools, knowledge, support, and processes our teams need to conduct research efficiently and with the highest quality possible. <h1>About the role:</h1> <ul> <li>Location: Remote-first (United States, Mexico City; BC &amp; ON, Canada)</li> <li>Full-time</li> <li>Permanent</li> <li>The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.</li> <li>United States (all figures cited below in USD and pertain to workers in the United States) <ul> <li>Zone A: $158,000 - $218,000</li> <li>Zone B: $149,000- $205,000</li> <li>Zone C: $139,000 - $192,000</li> </ul> </li> <li>Mexico (figures cited below are in MXN and pertain to workers in Mexico) <ul> <li>MXN 761,500 - MXN 1,001,400</li> </ul> </li> <li>Canada (All figures cited below in CAD and pertain to workers in ON &amp; BC, Canada) <ul> <li>CAD 180,000- CAD 248,000</li> </ul> </li> </ul> Please visit our <a href="https://webflow.com/careers#pay-zones" target="_blank">Careers page</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. <ul> <li>Reporting to the Head of Research</li> </ul> As a Research Program Manager, you'll <ul> <li>Contribute to participant recruiting and the development of a diverse and engaged participant pool.</li> <li>Diagnose and fix operational inefficiencies in our Research Engagement process.</li> <li>Evaluate how research is dispersed and consumed within Webflow to optimize for quality, coherency, and impact.</li> <li>Assess, procure, and manage vendor relationships, including freelancers, agencies, and software tools.</li> <li>Help evangelize and education Product, Marketing, Customer Success, and other teammates on the impact of research, how to engage with their Research partners, and current industry best practices.</li> <li>Build and manage Research assets, including dashboards, screeners, playbooks, templates, guides, and other documentation.</li> <li>Mentor and coach Researchers, ResearchOps staff, and Webflowers executing self-service Research projects.</li> </ul> In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role. <h1>About you:</h1> Requirements: <ul> <li>Experience working in a Research Operations role and/or as a Researcher with demonstrated ability to think systematically about the research engagement process and how it can be improved.</li> <li>Comprehensive understanding of Product/Design/User Research as it applies to cloud-based technology, as well as the role Research Operations plays in this setting.</li> <li>Demonstrated skills for collaborating closely with other Researchers, Designers, and Product Managers, particularly in a facilitation or coaching role.</li> <li>The ability to think systematically, identify widespread issues and proactively build proposals of how we might fix uncovered issues.</li> <li>Strong oral and written English skills a must.</li> </ul> You’ll thrive as a Research Program Manager if you… <ul> <li>Are self-motivated, detail-oriented, and able to work effectively and authoritatively with cross-functional teams and stakeholders.</li> <li>Have strong time management and prioritization skills with the ability to improvise under tight timelines and changing environments</li> <li>Work autonomously to drive critical initiatives forward, taking ownership over the successful outcome</li> <li>Share work early and often, gathering feedback and building consensus to deliver high-impact outcomes, expanding your influence within the organization.</li> <li>Have experience configuring a variety of research tools, including but not limited to: Dovetail, Qualtrics, Rally, Respondent, Sprig, Tableau, Tremendous, Userbrain</li> <li>Are constantly seeking ways to improve processes and make work more efficient, taking ownership over the future of Research Operations at your organization.</li> <li>Can draw clear, well-reasoned conclusions and can communicate how you came to that conclusion including potential tradeoffs of each possible solution.</li> </ul> <h3>Our Core Behaviors:</h3> <ul> <li> Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers</li> <li> Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment</li> <li> Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care</li> <li> Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates</li> </ul> <h3>Benefits &amp; wellness</h3> <ul> <li>Equity ownership (RSUs) in a growing, privately-owned company.</li> <li>100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment</li> <li>12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement</li> <li>Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program</li> <li>Access to mental wellness and professional coaching, therapy, and Employee Assistance Program</li> <li>Monthly stipends to support health and wellness, smart work, and professional growth</li> <li>Professional career coaching, internal learning &amp; development programs</li> <li>401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage</li> <li>Discounted Pet Insurance offering (US only)</li> <li>Commuter benefits for in-office employees</li> </ul> Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law. <h3>Remote, together</h3> At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are <a href="https://webflow.com/diversity-equity-inclusion" target="_blank">committed</a> to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. <h3>Stay connected</h3> Not ready to apply, but want to be part of the Webflow community? Consider following our story on our <a href="https://webflow.com/blog" target="_blank">Webflow Blog</a>, <a href="https://www.linkedin.com/company/webflow-inc-/" target="_blank">LinkedIn</a>, <a href="https://twitter.com/webflow" target="_blank">X (Twitter)</a>, and/or <a href="https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm" target="_blank">Glassdoor</a>. <h3>Please note:</h3> We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review <a href="https://webflow.com/legal/applicant-privacy-notice" target="_blank">Webflow’s Applicant Privacy Notice</a>.

Webflow

Research Program Manager

Ready to be a Titan?Are you ready to shape the future of financial technology at ServiceTitan? As our General Manager / VP of Product, Fintech, you’ll have the unique opportunity to build, scale, and lead the Fintech division, transforming access to financial services in the trades. You’ll own product strategy, P&amp;L, partnerships, and efficient operations for this critical and fast-growing business line. This role puts you at the forefront of innovation, helping trade professionals thrive with modern financial tools.From day one, you’ll have the autonomy, resources, and executive support to make bold, impactful decisions. Your goal? Develop and deliver a suite of financial products—including Money-in solutions like payments, financing, as well as Money-Out solutions like Payables, Business and Fuel Cards and likely payroll solutions—to empower our customers, streamline their operations, and drive revenue growth. You’ll collaborate cross-functionally with Product, Engineering, Marketing, Business Development and Sales to integrate Fintech solutions that align with ServiceTitan’s mission to empower the trades. For the right candidate, this role could encompass go-to-market and customer success functions as well.This role offers the best of both worlds: strategic vision-setting and hands-on execution. Your success will amplify ServiceTitan’s growth, ensuring every tradesperson has access to financial tools that enhance cash flow, credit, and long-term stability.What you'll do:Business and Product Strategy<ul> <li>Drive the evolution from checks to digital payments, integrating modern payment methods like Tap to Pay and Pay by Bank.</li> <li>Lead the development of money outflow products, including strategic decisions on build, buy, and partner approaches.</li> </ul>Product Development<ul><li>Lead product teams in creating exceptional payments and embedded finance solutions that deliver tremendous customer value and drive engagement.</li></ul>Partner Management<ul><li>Cultivate strong relationships with key partners, from gateways to issuing banks, collaborating to align strategies and deliver on mutual goals.</li></ul>Program Growth and Performance<ul> <li>Drive customer acquisition and transaction volume, while boosting adoption of new money-out products.</li> <li>Analyze performance, identify growth opportunities, and implement plans to achieve program goals.</li> </ul>Marketing and Promotion<ul><li>Collaborate with Marketing and Product Marketing to increase engagement, plan annual and quarterly budgets, and identify new product opportunities.</li></ul>Compliance and Risk Management<ul><li>Work with Compliance to ensure regulatory adherence and implement risk management strategies to protect financial health.</li></ul>Reporting and Analysis<ul><li>Report portfolio performance, provide insights to the executive team, and conduct data analyses to identify trends and areas for improvement.</li></ul>Cross-functional Collaboration<ul><li>Partner with Engineering, Business Development, Marketing, Compliance, and Finance to support Fintech program success.</li></ul>What you'll bring: <ul> <li>Proven experience leading fintech products in high-growth, SaaS and technology-driven environments. Keen eye for design and ease of use for enterprise software products.</li> <li>5+ years of experience with merchant acquisition, developing and operating credit card and other digital payment experiences at high volumes on-site and online. Familiarity with nuances and intricacies of gateways, processors and various pricing structures involved.</li> <li>Demonstrated success in managing large business units, overseeing P&amp;L, and driving revenue growth.</li> <li>Strong communication and influence skills, with experience orchestrating initiatives across partners, cross-functional teams, and executive leadership.</li> <li>Background in collaborating with product and engineering on technical solutions.</li> <li>Strategic vision paired with a strong ability to execute and navigate ambiguity.</li> <li>Exceptional relationship-building skills, internally and externally.</li> <li>A passion for the trades and commitment to ServiceTitan’s mission to empower customers.</li> <li>An MBA or advanced management/technical degree from a top program is a plus.</li> </ul>This high-impact role offers the chance to make a tangible difference in an industry ripe for transformation. If you’re ready to lead with vision, create with purpose, and drive growth, this is the opportunity for you.Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $266,000 USD - $333,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Vice President, Product & General Manager, Fintech

Ready to be a Titan? ServiceTitan is looking for a Talent Program Manager to join our Talent Management team. The ideal candidate has experience with leading and executing programs that define and measure talent, enable talent and employee engagement, and develop team members in a customer-centric approach that drives business impact. This role leads a team and supports the business collaborating with various business partners to implement new projects as well as improve upon cyclical projects already rolled out. This role will play a large part in ensuring the continual success of ServiceTitan’s Talent Management projects.What You'll Do:<ul> <li>In conjunction with Sr. Director, Talent Management and their team, this role will lead strategy and execution of organization-wide talent programs at ServiceTitan. The expectation is that the incumbent of this role refines and improves current processes.</li> <li>The scope of this role includes programs the entire employee lifecycle pertaining to mobility- from role change, development, job levels, career pathing, succession planning through exit of employees.</li> <li>Drive the strategy and execution of new programs (internal mobility, succession planning, leadership development) in Talent Management. New programs include initiatives that have not been rolled out effectively or are being created for the first time.</li> <li>Lead with a productized mindset that always leads with the customer/end user in mind- not what HR’s needs of the program are.</li> <li>Scope of project management includes taking the entire product lifecycle into consideration; discovery, design, collaborating with business partners, creating resources to support projects, leading organization-wide communication plans, rolling out said projects and completing retrospectives to gather feedback from customers on how to improve.</li> <li>Act as a primary point of contact for existing programs and initiatives—this includes meetings with program leaders and their respective employees and problem solving any issues or concerns with customers, stakeholders or business partners.</li> <li>Create training for execution and bring along stakeholders on project execution, timing and other relevant details. At times training will need to be created for HR Business partners with accompanying facilitator guides and train the trainer sessions. Other times the incumbent of this role will directly train the business.</li> <li>Collaborate with HR Business Partners and Talent Management team to gather feedback on programs, understand business needs and successfully execute. Oftentimes HR Business Partners will act as stewards of the programs and the incumbent of this role will need to be able to build relationships with and influence HR leaders up to CPO.</li> <li>Perform other projects or miscellaneous duties as requested or assigned, at times with minimal notice.</li> </ul>What You'll Bring:<ul> <li>A minimum of 5 years of experience in a fast-paced environment supporting various company programs and initiatives.</li> <li>Excellent attention to detail is a must; as you will be responsible for leading and executing company-wide programs, and reporting results to senior business leaders.</li> <li>Ability to work autonomously as well as influence business partners, stakeholders, and leaders in an effort to meet deadlines and deliverables.</li> <li>Passion for matters that define our ability to successfully define and evaluate talent, employee experience and development.</li> <li>Ability to comfortably manage various tasks and knowing how to prioritize them effectively.</li> <li>Intermediate experience with Microsoft Office (Word, Excel, PowerPoint, Outlook).</li> </ul> Bonus:<ul> <li>Experience with a productized mindset</li> <li>Experience with change management</li> <li>Experience in presenting to high-level leaders and large groups</li> <li>Experience in fast-paced environments</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $105,000 USD - $150,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Talent Program Manager

Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 45 countries, Addepar’s platform aggregates portfolio, market and client data for over $6 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh and Pune. <h4>The Role</h4> We are seeking a Marketing Operations (MarkOps) Manager who can operate at both the strategic and tactical level, leveraging bold and innovative automation solutions to drive marketing success. This role is ideal for an experienced people-leader, who is passionate about optimizing processes, building reporting frameworks, and upleveling our marketing automation to scale in a high-growth environment. Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $102,000 - $159,000 (base salary) + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits. <h4>What You’ll Do</h4> <ul> <li> Lead our Marketing Operations Team: Oversee our growing Marketing Operations team, focusing on people, process, and tools. </li> <li> Oversee Marketing Tech Stack &amp; Data Infrastructure: Manage the marketing tech stack to ensure smooth data flow and integration, generating insights to guide strategic business decisions.</li> <li> Champion Automation &amp; Streamline Operations: Align processes, technology, and people to create efficient and cohesive operations across the marketing organization. Drive the implementation and optimization of marketing automation strategies to enhance processes, increase productivity, and support Addepar’s rapid growth.</li> <li> Cross-Functional Collaboration: Work closely with performance marketing, product marketing, and sales/client leadership to successfully implement and report on the full lifecycle of prospects and customers.</li> <li> Lead/Marketing Reporting &amp; Data Strategy:</li> <ul> <li>Continuously calibrate Addepar’s leads process, including lead life cycle, enrichment, quality, privacy, marketability, matching, scoring, routing, and conversion rate optimization.</li> <li>Solidify and document the data infrastructure for accurate and scalable attribution and measurement.</li> <li>Develop and maintain reporting systems to identify key touchpoints for improving conversion rates.</li> </ul> <li> Project Management: Oversee and execute multiple projects simultaneously, balancing competing priorities and ensuring timely completion in a fast-paced environment.</li> <li> Tool Integration: Lead initiatives to evaluate, select, and integrate third-party and internal tools, ensuring seamless functionality.</li> <li> Ensure Compliance: Ensure all marketing tools and processes comply with Infosec policies and communication governance standards.</li> <li> Roadmap &amp; Planning: Play a key role in driving marketing roadmap and sprint planning, supporting campaign strategy, and participating in business reviews, annual planning, and goal-setting efforts.</li> </ul> <h4>Who You Are</h4> <ul> <li>6+ years of related experience in role and a Bachelor's degree or equivalent experience; 4+ years and a Master's degree</li> <li>4+ years of experience with Marketo, focusing on Marketo-to-Salesforce integrations, with deep expertise in managing lead workflows.</li> <li>2+ years of experience leading a hybrid/remote team, and proven ability to hire, develop, and train A players</li> <li>A proactive and solution-driven mindset, with a passion for delivering results in a fast-paced, ever-changing environment.</li> <li>Proven experience in managing teams and building high-performing marketing operations teams, with a focus on mentorship, collaboration, and driving team success.</li> <li>Success in scaling or improving lead management processes, including lifecycle management, lead scoring, routing, and conversion rate optimization, supported by key performance metrics.</li> <li>Strong understanding of sales and marketing processes and best practices, along with associated metrics.</li> <li>Extensive knowledge of Salesforce campaign hierarchies, campaign attribution methodologies, and executive dashboard builds. </li> <li>Experience leading projects that span multiple teams and systems, ensuring successful cross-functional collaboration.</li> <li>Exceptional communication and interpersonal skills, with a demonstrated ability to engage and influence senior leadership and key stakeholders.</li> </ul> Our Values <ul> <li> Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes. </li> <li> Build Together - Collaborate to unlock the best solutions. Deliver lasting value. </li> <li> Champion Our Clients - Exceed client expectations. Our clients’ success is our success. </li> <li> Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. </li> <li> Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. </li> </ul> In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to <a href="#">TAinfo@addepar.com</a>.

Addepar

Marketing Operations Manager

<h1>Senior Channel Partner Program Manager, Incentive Programs</h1> <a href="https://careers-americas.icims.com/jobs/16857/senior-channel-partner-program-manager%2c-incentive-programs/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Overview Atlassian's Channel community is growing and we are looking for amazing TEAM members to help us take our Channel Incentive programs portfolio to the next level. In this role, you will be a key part of the Global Channel Incentive Programs team for Atlassian. As a team member, you will be responsible for developing the direction and roadmap for a set of partner incentive programs at Atlassian along with creating, executing, managing and optimizing programs for Partners (Solution Partners, Integrators, &amp; Aggregators) globally. You will be working with cross-functional and regional teams to develop and implement the programs that incentivizes our Channel Partners and drives company goals. The ideal candidate for the Sr. Partner Program Manager of Incentive Programs should possess a diverse skill set, including exceptional communication and social skills, as well as financial and analytical abilities. The role requires a proven track record in cross-team collaboration, program &amp; project management, forecasting, and execution capabilities. There will be a balance of strategic process thinking, creative ideas and problem-solving, and rolling up the sleeves to resolve tactical issues. Being open to change and new ideas is essential in challenging the status quo to reinvent current processes and policies. Responsibilities <ul> <li>Collaborate with cross-functional teams and partners to help identify, design, and implement the programs and business processes necessary to implement a successful set of channel partner incentives for Atlassian globally.</li> <li>Identify strategies, designs, and program structures to accelerate and drive Partner growth of Atlassian product sales and service offerings.</li> <li>Develop the landing and execution plan that ensures the long term success of the programs.</li> <li>Establish and maintain regular metrics reviews to drive efficiencies in cost, utilization and maintain compliance to meet the business requirements of the program</li> <li>Collaborate with teams to build channel partner and internal program documents to clearly identify the benefits, terms and conditions, rules of engagement, and marketing collateral that supports programs globally.</li> <li>Manage the partner and internal teams' feedback on the program once launched and effectively implement a roadmap for optimization.</li> <li>Collaborate to drive the requirements of the systems and processes necessary to support the program with the partner experience in mind.</li> </ul> Qualifications <ul> <li>6+ years of related channel programs or channel marketing/sales experience with industry vertical market expertise in either Public Sector, Healthcare/Life Sciences, Financial Services, etc.</li> <li>BA/BS degree in Marketing, Business, Finance or equivalent experience preferred.</li> <li>A solid understanding of Channel Partner business models and what roles Partners can play to help solution, sell, and add services with software and SaaS products.</li> <li>Proven leadership in a global software or cloud organization.</li> <li>The ability to plan, design, and execute a portfolio of programs for external Channel Partners using requirements and rewards to drive a motivational behavior aligned to Atlassian's Channel strategy.</li> <li>Excellent communication, organizational, financial/analytical and interpersonal skills working with executive leadership internally and with channel partners. The role requires a proven track record in messaging/positioning, program management, and broad execution capabilities. A requirement is to motivate, leverage, and manage internal teams on a project basis in order to accomplish the program strategy.</li> <li>Experience driving business plans, financial models, and data &amp; analytics to justify programs and roadmap.</li> <li>Partner communications experience through partner portals, social, email, etc.</li> <li>A desire to communicate through dashboards, reports, and charts to communicate and inform your team on progress of initiatives.</li> <li>A track record of success leading channel programs and teams, but also are open to learning how to be successful in Atlassian's unique business model.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $163,100 - $217,400 Zone B: $146,800 - $195,700 Zone C: $135,400 - $180,500 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/16857/senior-channel-partner-program-manager%2c-incentive-programs/job?mode=apply" target="_blank">Apply for this job</a>

Senior Channel Partner Program Manager, Incentive Programs

Overview This is a remote role that may only be hired in the following location(s): AZ, GA, NC, NJ, TX This position is a highly skilled and experienced senior level Hardware engineer to join the cloud infrastructure operations team and support our critical infrastructure composed of Cisco UCS, HPE ProLiant, and HPE Synergy hardware. As a member of our team, you will be responsible for monitoring, handling incidents, upgrading, and building new platforms to ensure the reliability and performance of our datacenter compute infrastructure. Responsibilities <ul> <li>Consultation - Provides consultative direction and technical advice relating to the Bank's operating systems, software, and hardware infrastructure. Supports all areas of Technology and Operations. Leads strategic designs, initiatives, and contributes to the analysis of new and existing Bank technologies.</li> <li>Project Management - Leads assigned technical projects ensuring accurate, timely, and quality delivery of project objectives. Guides the development and execution of project tasks.</li> <li>Technical Expertise - Maintains a strong knowledge base to effectively manage and maintain operations efficiency and guide others. Communicates effective and clear technical information across platforms.</li> <li>Provide technical guidance and mentorship to other team members.</li> <li>Provide senior level troubleshooting relate to hardware based solutions, including performance optimization and system tuning.</li> <li>Develop automation scripts and tools to streamline deployment, configuration, and management tasks.</li> <li>Continued education in the latest HPE and Cisco UCS technologies and best practices.</li> <li>Implement security best practices and ensure compliance with regulatory requirements.</li> <li>Document deployment procedures, upgrade procedures, Standard Operating Practices and operationalize processes to facilitate knowledge transfer to other operational team members and Tier 2.</li> <li>Hardware Monitoring: Monitor the health and performance of Cisco UCS, HPE ProLiant, and HPE Synergy hardware to proactively identify and resolve potential issues.</li> <li>Respond to hardware incidents and troubleshoot issues to minimize downtime and maintain service availability.</li> <li>Hardware Upgrades: Plan and execute hardware upgrades, including firmware updates, hardware replacements, and capacity expansions, to ensure optimal performance and scalability.</li> <li>Platform Building: Collaborate with engineering teams to design, build, and deploy new compute platforms based on business requirements and industry best practices.</li> <li>Coordinate with hardware vendors to obtain technical support, RMA services, and product lifecycle information to support hardware maintenance and procurement activities.</li> <li>Assist in capacity planning efforts by analyzing usage trends, forecasting future demand, and recommending hardware upgrades or expansions as needed.</li> </ul> Qualifications Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer Preferred Qualifications <ul> <li>5+ years of experience designing, implementing and managing Cisco UCS, HPE ProLiant, and HPE Synergy hardware and tools </li> <li>Extensive hands-on experience with Cisco UCS, HPE ProLiant, and HPE Synergy hardware and tools</li> <li>Strong understanding of networking, storage and virtualization concepts</li> <li>Proficiency in scripting and automation using tools such as PowerShell, Python and/or Ansible</li> <li>Experience with infrastructure as code (IaC) frameworks like Terraform is a plus</li> <li>Excellent troubleshooting skills and the ability to analyze and resolve complex technical issues</li> <li>Strong verbal communication across audiences (such as technical coworkers, end users, and management)</li> <li>Ability to work a on call rotation</li> <li>Self-starter with the ability to work in a fast-paced environment where priorities may shift frequently</li> <li>Ability to work independently with minimum supervision</li> <li>Ability to attain new technical skills and share knowledge with teammates</li> <li>Ability to maintain calm and patient attitude under pressure</li> </ul> First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

SVB Financial Group

Hardware Engineer III - Cloud Infrastructure Operations

<h1>Program Manager, Customer Programs</h1> Sales | Remote, Remote | Remote, Remote | San Francisco, United States | Austin, United States | New York, United States | Full-Time <a href="https://globalcareers-atlassian.icims.com/jobs/14762/program-manager%2c-customer-programs/job?mode=apply" target="_blank">Apply for this job</a> Position Overview: We are seeking a highly motivated Program Manager for Customer Programs to join our CX Strategy team. This role will support Global Customer Success, Advisory Services, and Renewals by building innovative programs and scalable solutions to enhance CX effectiveness, increase product adoption, and ensure customer success. You will orchestrate and develop Customer Success programs in collaboration with Rev Ops, Enablement, CS, Product, and other teams, leading strategic and high-functioning work streams to deliver programmatic customer engagement activities. Your efforts will drive deep customer value realization, a highly renewable customer base, and strong customer advocacy. Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Key Responsibilities: <ul> <li>Strategic Program Leadership: Define, lead, and track strategic and operational programs to successful completion.</li> <li> CX Initiative Development: Improve the effectiveness and efficiency of adoption and value realization capabilities for Atlassian customers through various initiatives: <ul> <li>Customer journey development</li> <li>Lifecycle management processes and playbooks</li> <li>Digital journey development, content creation, curation, and metrics</li> <li>GTM and adoption campaigns in collaboration with Marketing, Product/Growth, Data Teams, and Revenue Operations</li> <li>Processes and playbooks for Advisory, Customer Success Manager, and Renewal Managers</li> </ul> </li> <li>Cross-functional Collaboration: Represent CSM and customers in cross-functional programs/workstreams focused on customer experience initiatives.</li> <li>Customer Feedback Utilization: Translate customer feedback data and survey results into program attributes that drive new customer impact and outcomes.</li> <li>GTM Strategy Execution: Ensure successful execution of the Global Customer Success GTM strategy.</li> <li>Change Management: Drive change management initiatives to ensure successful adoption of new processes, features, and tools.</li> <li>Stakeholder Relationship Building: Build strong relationships with internal stakeholders and external partners to foster collaboration and achieve adoption goals.</li> </ul> Qualifications: <ul> <li>Experience: 5+ years in program management, preferably in SaaS or software industries, with a proven track record of driving adoption and engagement initiatives.</li> <li>Strategic Thinker: Strong strategic thinking and problem-solving skills, with the ability to develop and execute complex adoption programs.</li> <li>Analytical Skills: Proficiency in data analysis and interpretation to drive insights and decision-making.</li> <li>Communication Skills: Excellent communication and presentation skills, with the ability to influence and collaborate effectively across all levels of the organization.</li> <li>Project Management: Demonstrated experience in managing cross-functional projects with tight deadlines and competing priorities.</li> <li>Customer Focus: Passion for understanding customer needs and delivering exceptional customer experiences.</li> </ul> Preferred Skills: <ul> <li>Experience with Atlassian products or similar collaboration tools.</li> <li>Knowledge of agile methodologies and practices.</li> </ul> Education: <ul><li>Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field. Advanced degree preferred.</li></ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $145,000 - $193,400 Zone B: $130,500 - $174,000 Zone C: $120,400 - $160,500 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/14762/program-manager%2c-customer-programs/job?mode=apply" target="_blank">Apply for this job</a>

Principal Program Manager, Customer Programs

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> In the realm of technological disruption, the calculation, collection and filing of indirect taxes stand as a classic challenge. Businesses operating in the US and internationally grapple with diverse tax rates and rules, nexus obligations, and registration and filing requirements. This landscape is dynamic, with frequent rule changes and potential legal consequences for inaccurate tax calculations and filings. Addressing this challenge head-on, we introduced Stripe Tax as a cutting-edge SaaS product in 2021. Our US and Global Tax Content Teams spearhead the management of global tax content that fuels Stripe Tax. <h2 id="what-youll-do">What you’ll do</h2> As we continue to grow, we are seeking an Indirect Tax Research &amp; Operations Specialist to support and grow the U.S. tax content powering the Stripe Tax engine, and to act as subject matter expert for all U.S. indirect tax matters related to the behaviors of the Stripe Tax solution. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Monitor indirect tax developments and conduct tax research across the United States at all jurisdiction levels to support the accuracy of existing tax content powering Stripe Tax solutions </li> <li>Conduct tax research that drives product expansion into new industry segments and new tax types </li> <li>Create requirements depicting tax rates and rules, place of supply logic and economic nexus obligations for a wide range of products and services across multiple US indirect tax types </li> <li>Create requirements depicting tax functional behaviors supporting Stripe Tax product initiatives </li> <li>Deploy and validate tax content updates across certain Stripe Tax systems </li> <li>Assist with drafting and maintaining both internal and user-facing tax product documentation </li> <li>Provide subject matter expertise to a variety of teams including Product, Sales, Engineering, Operations, Marketing, and other business and technical teams </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>3+ years of relevant working experience in indirect tax within a multinational, tax engine vendor, or professional consulting organization </li> <li>A bachelor’s degree or academic equivalent in law, accounting, economics or related field </li> <li>A focus on in-depth legal research, and the ability to simplify complex legal tax issues, making them accessible to a broad audience with varying levels of expertise </li> <li>The ability to work remotely and independently in a high pressure environment </li> <li>Highly organized, self-motivated, and detail oriented </li> <li>A strong tax technical background with the ability to advise on tax technology and automation solutions </li> <li>Strong written and verbal communication skills </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li> Post-graduate degree in tax or related field and/or professional qualification (CPA, JD or equivalent, Masters in Tax, or LLM or equivalent) </li> <li>Knowledge of leading indirect tax technology and end-to-end compliance practices </li> <li>Familiarity with leading tax automation solutions (Vertex, Avalara, Sovos, etc.) </li> </ul> A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $95,300 - $142,900. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Remote locations Remote in United States Team Tax Job type Full time <a href="#">Apply for this role </a>

192 Operations Jobs