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Primary Purpose of Job: <a href="#">Technical leader responsible for operational network services, including wired and wireless connectivity, network security, and unified communication systems. This position participates in the design, planning, documenting, and continuous improvement of all network services for QuikTrip. Plan, schedule and perform complex maintenance tasks on all network, firewall, and voice systems for the enterprise. Will be responsible for ensuring network services and processes are operating in accordance with QuikTrip standards and procedures. They will act as the escalation point for all network services and will act as a mentor for other IT staff. </a> Major Functions: Technical Leadership: <ul> <li> <ul> <li>Provide leadership and mentoring to IT staff to ensure tasks and responsibilities for the team are completed in a timely manner. Including mentoring, training, and development of team as well as on-the-job training for other employees and department staff members as appropriate. </li> <li>Maintain technical competence and relevance on existing and emerging network service capabilities and automation technologies. </li> <li> Assist in defining, developing, processes in which to automate and improve QuikTrip’s network service technologies to produce higher business value. </li> <li> Provide leadership of Change management, Incident Management, Root cause analysis, Problem diagnosis, and Error resolution. <ul> <li> <ul> <li>35% of total job</li> </ul> </li> </ul> </li> </ul> </li> </ul> <a href="#"> Infrastructure Lifecycle Management:</a><a href="#"></a> <ul> <li> <ul> <li>Work with Network Engineering and Architecture to provide the Network Operation Center with tactical direction of operational technology capabilities with a proactive focus on continuous improvement.</li> <li>Review network designs for new and existing hardware and software systems and provide operational feedback with a focus on minimizing necessary maintenance, maximizing system lifecycles, and aligning with business needs to help maintain business value. </li> <li>Conduct technical research on network hardware/software and operational monitoring upgrades to determine feasibility, compatibility and establish maintenance plans. </li> <li> Act as a representative and technical advisor for all network, firewall and voice services with internal and external peers and customers. <ul> <li> <ul> <li>Support 25% of total job</li> </ul> </li> </ul> </li> </ul> </li> </ul> Operate, optimize, and maintain the overall network: <ul> <li>Review Disaster Recovery plans and systems for network services and ensure testing is scheduled and performed according to established standards. </li> <li>Oversee daily support and act as an escalation point for all network infrastructure operations including all network services, systems, firewalls and processes during business hours and on-call. </li> <li>Work as a team member with other technical staff to ensure connectivity and compatibility between systems including conducting technical research and analysis on network upgrades to determine compatibility with current systems</li> <li>Provide procedural documentation for non-network personnel as needed. </li> <li>Document network problems and resolutions for future reference including troubleshooting and process documentation for ongoing network support. </li> <li> Regularly review the performance and monitoring metrics and tune the monitoring systems to achieve optimal visibility and uptime of the environment. Will respond to potential issues within the environment. <ul> <li> <ul> <li> <ul> <li>20% of total job</li> </ul> </li> </ul> </li> </ul> </li> </ul> Capacity Planning and Analysis: <ul> <li> <ul> <li>Use network management tools to pro-actively monitor all network components, provide reporting on performance and trends, and establish baselines to be used for capacity planning.</li> <li>Manage relationships with service providers and ensure SLAs and performance metrics are delivered and reviewed for trends or proactive problem management. Develop and implement vendor management process to ensure that supplementary services are provided effectively.</li> <li> Ensure monitoring systems are updated and configured to monitor all aspects of network services effectively and correctly monitor all aspects of network services.</li> <li> Manage and monitor critical thresholds for network services and create awareness with Engineering and Architecture as trends indicate future issues with service delivery and user experience. <ul> <li> <ul> <li>15% of total job</li> </ul> </li> </ul> </li> </ul> </li> </ul> Project Leadership <ul> <li> <ul> <li>With minimal supervision, work with project teams (all levels of QT technical, management and developer resources), to determine needs and make technical recommendations to ensure correct network infrastructure options are designed and installed. </li> <li>Assist in projects by providing leadership to the Network Operations Team in the development of operational requirements, collection of risks and containment strategies. </li> <li>Provide input to Engineering and Architecture as needed during IT projects with network service needs. Ensure project transitions meet Network Operations Center operational standards for needed functionality, prevention, monitoring, detection, and response.</li> <li> Assist Project Manager and Project Owner with implementation, planning, and execution. <ul> <li> <ul> <li>5% of total job</li> </ul> </li> </ul> </li> </ul> </li> </ul> Position in Organization: Reports to: Network Operations Manager Directly supervises: N/A Indirectly supervises: Network Operations Engineer, Network Analyst, Network Analyst Intern Relationship: Inside the Company: All Information Technology personnel, QTCC personnel, and Division, QTK, QTD, and FS staff. Outside the Company: Hardware and software vendors, personnel in other companies involved during installations and troubleshooting of networks. Position Specification: The required specifications (education, experience, and skills) are those that the employee must have to hold the position. Applicants applying for this position must possess the required specifications in order to be considered for the job. The desired specifications are those that are not required for the employee to hold the position but the employee should try to obtain the desired education, experience, and/or skills to be effective and successful in the position. Required education: Associates’ degree in technology field or equivalent experience. Cisco CCNA and CCNP certification (current or expired). Desired education: Bachelor’s degree in Telecommunications or 4-year college degree in a technology related field. Current Cisco CCNP certification. Required experience: 8+ years network experience on predominantly Cisco solutions and equipment, hardware and software. 4+ years of experience supporting VOIP technologies. Desired experience: 8+ years of experience and knowledge on Cisco Routers, switches, and Datacenter (Arista), , BGP, Azure Cloud, Cisco Unified Communications Products, Cisco Prime Management Tools, Solarwinds Orion,, Palo Altos, Meraki Firewalls, network management technologies such as SNMP, NETCONF, SYSLOG, NetFlow, and PCAP. Required skills: Strong oral and written communication skills. Must be able to take the initiative and work without direct supervision. Desired skills: Working knowledge of voice and data premise wiring. Advanced scripting, (BASH, Python, and Powershell). Strong written and oral communication skills. Must be able to work in a team environment. Additional Criteria: Position will require shift work that could include weekends and nights as dictated by support needs. Must have knowledge of many areas and be able to switch between them rapidly. Must be able to work under pressure and provide guidance to Information Technology users during crisis modes. Starting Salary: $112,000-$140,000

QuikTrip

Senior Network Operations Engineer

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Supervise and coordinate the operations of the network accounts department <ul> <li>Supervise the day-to-day workflow of the network accounts function in compliance with health plan, corporate and state policies, procedures and guidelines</li> <li>Assist with provider contracting activities to minimize contract implementation issues/errors</li> <li>Receive and respond to all escalated provider issues and ensure standards are established, met and maintained</li> <li>Plan, coordinate and participate in scheduled and unscheduled meetings with network account representatives to conduct orientations, train on health plan policies and procedures, deliver materials or inquire about contracting with our health plan</li> <li>Review and audit network accounts documentation for compliance with health plan and State standards</li> <li>Analyze, develop, implement and monitor quality initiatives to achieve healthy outcomes for assigned projects</li> <li>Assist in the resolution of claims payment and provider systems set-up issues</li> <li>Coordinate and host health plan-sponsored events held for network account representatives</li> <li>Assist in the development of policies and procedures and update and maintain the Provider Manuals</li> </ul>Education/Experience: Bachelor’s degree or equivalent experience. 3+ years of network account management, provider contracting or billing experience in a managed care environment. Supervisory or lead experience preferred. Knowledge of managed care and state Medicaid program guidelines. Proficiency in Microsoft Office products. Licenses/Certifications: Current state driver’s license.Pay Range: $55,100.00 - $99,000.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Oklahoma Complete Health

Supervisor, Provider Network

Paylocity

Project Manager Business Process Transformation - Remote, US

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Supervises the behavioral health (BH) utilization review clinicians to ensure appropriate care for members and supervises day-to-day activities of BH utilization management team.<ul> <li>Monitors behavioral health (BH) utilization review clinicians and ensures compliance with applicable guidelines</li> <li>Monitors and tracks UM BH resources to ensure adherence to performance, quality, and efficiency standards</li> <li>Works with BH utilization management team to resolve complex BH care member issues related to BH</li> <li>Maintains knowledge of regulations, accreditation standards, and industry best practices related to BH utilization management</li> <li>Works with BH utilization management team and senior management to identify opportunities for process and quality improvements within utilization management</li> <li>Educates and provides resources for BH utilization management team on key initiatives and to facilitate on-going communication between BH utilization management team, members, and providers</li> <li>Works with the BH senior management to develop and implement UM policies, procedures, and guidelines that ensure appropriate and effective utilization of healthcare services</li> <li>Evaluates BH utilization management team performance and provides feedback regarding performance, goals, and career milestones</li> <li>Provides coaching and guidance to the BH utilization management team for optimal performance management and provides counseling and corrective action when required</li> <li>Assists with onboarding, hiring, and training BH utilization management team members</li> <li>Attends company meetings in absence of people leader</li> <li>Acts as primary contact for escalated calls/issues that require research or special handling</li> <li>Leads and manage others in a matrixed/cross functional environment</li> <li>Leads and champions change within scope of responsibility</li> <li>Presents information and responds to questions from peers, leaders and internal/external customers</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul>Education/Experience: Requires Graduate of an Accredited School of Nursing or Bachelor's degree and 4+ years of related experience. License to practice independently, and/or have obtained the state required licensure as outlined by the applicable state required. Knowledge of BH utilization management principles preferred. Prior supervisory experience preferred preferred. Understanding of medical necessity criteria for a broad range of BH services preferred. License/Certification: <ul> <li>LCSW- License Clinical Social Worker required or</li> <li>LMHC-Licensed Mental Health Counselor required or</li> <li>LPC-Licensed Professional Counselor required or</li> <li>Licensed Marital and Family Therapist (LMFT) required or</li> <li>Licensed Mental Health Professional (LMHP) required or</li> <li>RN - Registered Nurse - State Licensure and/or Compact State Licensure required or</li> <li>Board Certified Behavior Analyst (BCBA) preferred</li> </ul>Pay Range: $73,800.00 - $132,700.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Supervisor, Behavioral Health Utilization Management

Ready to Be a Titan?We are seeking an experienced, dynamic, and hands-on Senior Manager, Business Systems - Platform Support, Operations &amp; Quality to join our Business Technology team. This role is critical in ensuring the stability, scalability, and availability of our core business platforms (Salesforce and Workday). The ideal candidate will have a strong background in production support, QA automation, and platform operations, with a proven track record of defining and operationalizing processes in a global organization.What You'll Do:Strategic Leadership &amp; Team Management<ul> <li>Lead and mentor a team responsible for platform support, QA automation, and operations to ensure stable, scalable, and secure business systems.</li> <li>Establish a global support team in partnership with production support partners, ensuring seamless 24/7 operations.</li> <li>Scale QA automation as a shared service across business systems, driving consistent quality and efficiency.</li> <li>Foster a collaborative and innovative team culture, focused on continuous improvement and customer-centric solutions.</li> </ul>Production Support &amp; Operational Excellence<ul> <li>Define, adopt, and operationalize robust production support processes to deliver high availability and performance of business systems.</li> <li>Manage incident response, root cause analysis, and issue resolution, ensuring minimal impact on business operations.</li> <li>Partner with cross-functional teams to align support strategies with business objectives.</li> <li>Develop and monitor SLAs and KPIs to measure support performance and ensure accountability.</li> </ul>Platform Operations &amp; Scalability<ul> <li>Oversee the scalability, security, and availability of Salesforce, Workday and other core business application platforms, ensuring alignment with organizational growth.</li> <li>Implement best practices for system monitoring, maintenance, and optimization to prevent downtime and enhance user experience.</li> <li>Collaborate with stakeholders to plan and execute platform upgrades, migrations, and integrations.</li> </ul>Quality Assurance Automation<ul> <li>Scale and standardize QA automation frameworks and tools to support all business systems, driving efficiency in testing processes.</li> <li>Develop and implement strategies to ensure comprehensive test coverage and reduce manual testing efforts.</li> <li>Establish metrics to measure and improve the quality of deliverables.</li> </ul>Documentation, Training &amp; Continuous Improvement<ul> <li>Develop and maintain comprehensive technical documentation, including support processes, QA frameworks, and operational guidelines.</li> <li>Provide training and enablement to internal teams, ensuring effective utilization of business systems.</li> <li>Stay updated with emerging technologies and best practices, incorporating them to drive innovation and operational excellence.</li> </ul>What You'll Bring:Education &amp; Experience<ul> <li>Bachelor’s degree in Computer Science, Information Systems, or a related field.</li> <li>10+ years of experience in managing business systems with a focus on Salesforce and Workday platforms.</li> <li>Proven expertise in production support, platform operations, and QA automation within global organizations.</li> </ul>Technical Skills<ul> <li>Strong experience in Salesforce and Workday platform operations, including technical solutions, data security, integration, and scalability.</li> <li>Familiarity with other key business applications (ex. Talkdesk, Salesloft, Gong, Assembled etc.) is a plus.</li> <li>Prior experience with QA automation tools, such as AccelQ, Kainos or similar frameworks.</li> <li>Strong knowledge of ITIL practices, incident management, and operational governance.</li> </ul>Certifications (Preferred)<ul> <li>ITIL Foundation or Practitioner Certification</li> <li>Salesforce Administrator Certifications will be a plus</li> </ul>Leadership &amp; Soft Skills<ul> <li>Demonstrated ability to lead and scale teams in a fast-paced, global environment.</li> <li>Excellent communication and stakeholder management skills, with the ability to bridge technical and business perspectives.</li> <li>Strategic thinker with a problem-solving mindset and a passion for driving operational excellence.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $166,500 USD - $222,700 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Senior Manager, Business Systems - Platform Support, Operations & Quality

<a href="https://career-hcm20.ns2cloud.com/careers?company=L3HHCM20&amp;clientId=jobs2web&amp;career_ns=job_application&amp;career_job_req_id=21301" target="_blank">Apply Now</a> L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Procurement Job Code: 21301 Job Location: Tulsa, OK (Onsite) Schedule: 9/80 Job Description: L3Harris Technologies is seeking a Procurement Specialist to develop and manage Procurements for our Aeromet Division. In this role, the Specialist, Procurement will be responsible for the administration and performance management of procurements required by the site and its associated stakeholders. This is an opportunity to take on unique challenges, expand your skillset, and contribute to the success of the business. You will join a great team of talented professionals who take a collaborative approach and enjoy working together. We are a company on the move with more than five decades of innovative and exceptional performance and have earned our place as a trusted provider to our customers. An ability to work both collaboratively and autonomously is highly regarded. Essential Functions: <ul> <li>Lead all aspects of the Procurement acquisition process from proposal stage through Program award and execution. This acquisition process includes generation of Requests for Proposals, proposal evaluations, source selections, negotiations, file documentation, ensuring compliance to all internal and Government FAR/DFAR/DPAS/CPSR Procurement Regulations, change management, invoice approvals, dispute resolution, and procurement close-out.</li> <li>Draft, issue, and negotiate various contract vehicles, including RFPs, NDAs, Purchase Orders, Master Purchase and Service Agreements, Intercompany Work Authorizations, and others.</li> <li>Complete supplier selection process while understanding and mitigating risk associated with the project, and initiate corrective action with Suppliers when necessary.</li> <li>Communicate with contacts inside and outside of Procurement department to explain and interpret operational processes, practices, and procedures.</li> <li>Develop, maintain, and manage relationships with suppliers to achieve Program, Customer, and Corporate goals for sales, orders, and profit.</li> <li>Identify areas for performance improvement, cost reduction, and support implementation.</li> <li>Develop and maintain working relationships with cross-functional partners, to help influence and guide stakeholders, customers, and other external partners on Procurement matters.</li> <li>Prepare procurement bid packages, conducts bidders' conferences, develops evaluation criteria, analyzes and evaluates proposals, negotiates procurement provisions, selects or recommends suppliers, writes procurement packages for review, prepares awards and administers resulting procurements.</li> <li>Negotiates and coordinates additions, deletions, or modifications to procurements. </li> <li>May sign supplier agreements and purchase orders within established authority. </li> <li>Experience with militarized aircraft.</li> <li>Ability to prepare and present presentations.</li> <li>Proven negotiation experience</li> <li>Understanding and working knowledge of engineering documentation, product configuration</li> <li>Work collaboratively with Supplier Quality.</li> <li>Must be able to obtain and maintain a DoD security clearance, which requires US Citizenship.</li> </ul> Qualifications: <ul> <li>Bachelor’s Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience.</li> <li>2 years experience in Avionic Purchasing for both Production and Development environments.</li> <li>2 years contract experience, including knowledge of terms and conditions, and other agreement related experience</li> <li>6 months experience working with SAP ERP software. </li> </ul> Preferred Additional Skills: <ul> <li>FAR/DFARS experience including Supplier acquired or Customer acquired Government Property</li> <li>Strong organizational skills and ability to manage multiple projects at one time</li> <li>Proficient in Microsoft Office Suite</li> <li>Strong interpersonal and problem-solving skills</li> <li>Ability to drive actions to closure</li> <li>Strong verbal and written communication skills</li> <li>Lean Six Sigma experience</li> <li>Ability to demonstrate the Company’s core values of INTEGRITY (Accountable, Ethical, Honest) RESPECT (Safe &amp; Sustainable, Community-minded, Inclusive), EXCELLENCE (Flawless Execution, Customer-Focused, Innovative) in daily work and activities.</li> </ul> #LI-AS1 Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf" target="_blank">English</a> or <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">Spanish</a>. For information regarding your Right To Work, please click here for <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">English</a> or <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf" target="_blank">Spanish</a>. <a href="https://career-hcm20.ns2cloud.com/careers?company=L3HHCM20&amp;clientId=jobs2web&amp;career_ns=job_application&amp;career_job_req_id=21301" target="_blank">Apply Now</a>

Harris Corp - composite aero-structures division

Specialist, Procurement

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The role manages progress reporting, team metrics, performance indicators, financial results and forecasts for the Get On Net Customer Optimization team. Reporting and progress metrics entail activity across Sales to Customer Activations and Disconnect processing. Will meet/present to Executive level management including BU Presidents and SLT to represent the team's performance, financial, and unit results and forecasts. Position will also work cross-functionally with other operational and support groups including AMO, Sales, A/E, Planning, Product, Service Delivery, Finance, and BPI. Setting goals and objectives for team members for achievement of operational results. This is a specialized role requiring deep understanding of metrics and analytics with a background in forecasting and trend analysis. Role will also act as Chief of Staff for the Customer Optimization VP and team. <h2>The Main Responsibilities</h2> Performance Analysis and Forecasting including key metric dashboards <ul> <li>Financial Reporting and Forecasting for completed disconnects </li> <li>Financial Reporting and Forecasting for parallel services</li> <li>Financial Reporting and Forecasting for re-rate impacts and follow on activity</li> <li>Financial Reporting of associated costs (e.g. capacity augment) and waived fees (e.g. building extensions, porting)</li> <li>Cause/Effect Analysis for Program Incentives and SPIFFS to drive increased performance</li> <li>Opportunity Analysis and Decomp</li> <li>Technical writing and communications liaison</li> </ul> <h2>What We Look For in a Candidate</h2> Section Title: QualificationsQualifications 8 - 10 years related experience and 3+ years experience at manager level. BS or BA college degree or equivalent. <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 337264 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/25/2025

CenturyLink

Sr Mgr Business Operations

CompanyCox Automotive - USAJob Family GroupSales Operations GroupJob ProfileSales Operations Sr AnalystManagement LevelIndividual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %Yes, 5% of the timeWork ShiftDayCompensationCompensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job Description **This position is remote/work from home. You need to reside within the Central or Eastern Time Zones. Sales Operations Senior Analyst (CPQ) is responsible for taking CPQ features and/or user stories and working directly with Product and Key Business stakeholders to understand and document all business requirements and be able to speak to those requirements, representing the businesses from business requirement definition to final roll out. This individual is accountable to ensure IT has proper requirements, document business requirements, work with business to identify standard administration tasks (fields, picklists, etc) and understand details for sprint reviews and development questions. Also responsible for “pre work” needed before submitting a user story or feature to IT. This individual must also stay close to Support trends to ensure Product is prioritizing highest impact functionality within CPQ. Additionally, they are responsible for proof of concepts and art of the possible activities within CPQ. What You’ll Do <ul> <li>Accountable for ensuring CPQ Product team has proper requirements </li> <li>Document business requirements along with Product, specifically Product Owners across CPQ and Product Catalog </li> <li>Partners with, and represents, Sales/PM/SBO stakeholders (IC or Director-level in most scenarios) to understand objectives, priorities, challenges and process/system issues related to contracting and quoting </li> <li>Ability to connect with business stakeholders and represent needs when gathering/presenting requirements back to Product </li> <li>Participant in Sprint reviews and Backlog Refinement </li> <li>Participate in Prioritization exercises with Stakeholders and articulate needs back to Product during Quarterly Planning </li> <li>Ensure requirements are translated properly to user stories or features </li> <li>Routinely reviews ticket/pain point trends from CPQ Support team to ensure Product backlog addresses top issues for Sales and PM CPQ users </li> <li>Partner with Product to ensure roadmap is socialized/understood by Sales/PM Leaders </li> <li>Build reports/dashboards to track key metrics associated with top issues / new CPQ functionality to measure impact to business when appropriate </li> <li>Uncover areas of opportunity to improve data and dependencies for CPQ outside of Product and the SBO </li> <li>Ensure processes are defined, if needed, and partners with process governance team to ensure all details are understood </li> <li>Reviews comms and training collateral for CPQ deployments and workarounds </li> <li>Run proofs of concept to determine future recommendations to stakeholders </li> <li>Documentation needed prior to submitting for IT discovery/requirements gathering </li> <li>Participation in BAU calls with Key Sales and PM Stakeholders </li> <li>Participation in Success Sessions to showcase recent enhancements and best practices with Sales and PM </li> </ul> What’s in It for You? Here’s a sneak peek at the benefits you could experience as a Cox employee: <ul> <li>A competitive salary and top-notch bonus/incentive plans. </li> <li>Exceptional work-life balance, flexible time-off policies and accommodating work schedules. </li> <li>Comprehensive healthcare, with multiple options for individuals and families. </li> <li>Generous 401(k) retirement plans with company match. </li> <li>Professional development and continuing education opportunities. </li> <li>Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. </li> <li>Extra perks like pet insurance, employee discounts and much more.</li> </ul> <a href="https://jobs.coxenterprises.com/en/life-at-cox/benefits/" target="_blank">Check out all our benefits.</a> Who You Are Minimum: <ul> <li>Bachelor’s degree in related discipline and 4 years of relevant experience. The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field</li> <li>3+ years of Configure/Price/Quote (CPQ) software experience or relevant systems (Billing/CLM) experience </li> <li>Experience with Salesforce.com required </li> <li>Experience with lead-to-cash processes and platforms </li> <li>High level understanding of Scaled Agile Framework </li> <li>Proven skill in change management and problem solving </li> <li>Project Methodologies: Thorough understanding of program management techniques and methods </li> <li>Build Relationships: Establish and maintain positive working relationships with others, both internally and externally </li> <li>Communicate Effectively: Good listener with outstanding interpersonal qualities and a natural, effective consultative style who can present their views in a clear and compelling manner </li> <li>Creativity/Innovation/Proactive: Develop new and unique ways to improve operations of the organization and to create new opportunities. </li> <li>Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to exceed expectations </li> <li>Collaboration: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions </li> <li>Solve Problems: Assess situations to identify causes, generate solutions, and make recommendations to resolve the problem </li> <li>Systems: Fluent in Microsoft Office particularly Excel, Word and PowerPoint and Advanced excel skills required </li> <li>Influence: Ability to operate and work across functional groups in a matrixed organization and influence change </li> <li>Work Ethic: Must be willing and able to “roll up the sleeves” </li> <li>Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes in order to meet business requirements. </li> </ul> Preferred: <ul> <li>Knowledge of existing Cox Automotive sales processes and systems</li> <li>Working knowledge of Cox Automotive Sales and Performance Management organizations </li> </ul> Join the Cox family of businesses and make your mark today! Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Cox Communications

Sales Operations Senior Analyst

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Plans, organizes, monitors, and oversees projects utilizing cross functional teams to deliver defined requirements and meet company strategic objectives. <ul> <li>Manage the full project life cycle including requirements gathering, creation of project plans and schedules, obtaining and managing resources, managing budget, and facilitating project execution, deployment, and closure.</li> <li>Utilize corporate and industry standard project management tools and techniques to effectively manage projects.</li> <li>Assist with establishment and maintenance of corporate project management methodology and other department procedures.</li> <li>Maintain detailed project documentation including meeting minutes, action items, issues lists, and risk management plans.</li> <li>Effectively communicate project status to all stakeholders.</li> <li>Negotiate with project stakeholders to identify resources, resolve issues, and mitigate risks.</li> <li>Coordinate cross-functional meetings with various functional areas to meet overall stakeholder expectations and company's objectives.</li> <li>Provide functional and technical knowledge across multiple business and technical areas.</li> <li>Monitor the creation of all project deliverables to ensure adherence to quality standards including design documents, test plans, training materials, and operations documentation.</li> <li>Create and communicate project milestone documents, dashboards, ROI tables, and departmental success metrics.</li> </ul>Education/Experience: Bachelor's degree in related area or equivalent experience. 3+ years of project management experience. Experience working with and leading diverse groups and matrix managed environments. Proficient with project management tools, MS-Project or other project management software, and MS-Office applications. Healthcare experience preferred. License/Certification: PMP or CAPM certification preferred.Pay Range: $68,700.00 - $123,700.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Project Manager II (Hedis)

<h2>Summary</h2> As an Analyst on our Revenue Operations team, you will be responsible for supporting Yelp’s Sales and Customer Success groups to help make data-driven decisions, execute sales processes, distribution of accounts, and administer compensation. Success in the role is defined by the candidate's ability to deliver timely results, establish systems integrity, data accuracy, and improve technical capabilities. You will help identify and reduce systems risk while proactively communicating improvements to leadership. Our team is customer oriented, focused on helping Sales and Customer Success attain and surpass their goals. Yelp is where you can be part of an empowering mission and build a rewarding career that grows with you. Yelp is powered by a global community of collaborative people with shared values. We’re tenacious individuals who believe in our mission to connect people to great local businesses. Yelp is a remote workplace where your work makes a difference, where you are seen as a whole person, and where you will grow with our support and guidance. If you’re looking for a career (not a job) with a company that is invested in you as a whole person, from personal development, compensation, training, and more, we know just the place. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States. <h2>What you'll do:</h2> <ul> <li>Utilize data in order to develop hypotheses and recommendations for business problems and present those ideas back to leadership to drive change and gain investment.</li> <li>Support data collection, cleaning, analysis, and visualization projects for current and net new initiatives.</li> <li>Become an expert in our sales policies, our CRM (Salesforce) and compensation process in order to understand and maximize their impact on our ability to support the sales group’s goals.</li> <li>Optimize internal processes that support policy and develop workflows and methodologies to increase accuracy, efficiency and effectiveness of variable compensation administration.</li> <li>Execute ad hoc requests and inquiries within Salesforce in order to help answer sales leader questions related to variable compensation and account assignment policy and execution.</li> <li>Monitor and report on the status of assigned projects including identifying actual or potential issues and risks which may impact final results or deliverables. Provide routine updates to the business and senior levels of leadership.</li> <li>Manage and resolve cases and inquiries efficiently, adhering to established protocols and guidelines while ensuring consistent and exceptional customer service experience.</li> </ul> <h2>What it takes to succeed:</h2> <ul> <li>Minimum of 2+ years of working experience within planning, business operations, finance, sales/revenue operations, customer success management, or in management consulting roles for these functions.</li> <li>Requires an understanding of standard business practices related to Sales and/or Customer</li> <li>Success processes and systems - experience with projects improving these processes is a plus.</li> <li>Data-driven approach to problem-solving.</li> <li>Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects</li> <li>Experience in leveraging technology to automate and streamline internal processes, increasing operational efficiency and scalability.</li> <li>Capable of working a queue of requests and meeting SLAs</li> <li>Effective verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams</li> <li>Advanced Excel Skills (Index Match, pivot tables, etc. )</li> <li>Experience with a CRM, ideally Salesforce</li> <li>Experience with data analysis and visualization tools (SQL, Tableau, etc) </li> </ul> <h2>What you'll get:</h2> <ul> <li>Effective your first day: Full medical, vision, and dental </li> <li>15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday</li> <li>Up to 14 weeks of parental leave</li> <li>Monthly wellness subsidy</li> <li>Work from home reimbursement</li> <li>Flexible spending account</li> <li>401(k) retirement savings plan</li> <li>Employee stock purchase plan</li> <li>Compensation range for this position is $75,000.00- $100,000.00 annually. You may also be offered a bonus and benefits.</li> </ul> <h2>Closing</h2> At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.” We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at <a href="mailto:accommodations-recruiting@yelp.com" target="_blank">accommodations-recruiting@yelp.com</a> or 415-969-8488.<a href="http://voice.google.com/calls?a=nc,%2B14159698488" target="_blank"></a> Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. <a href="https://docs.google.com/document/d/e/2PACX-1vSiQ5ajIdwoMv07VjFKWB71xJJU-yzWOgQkZLRngmFFhquutnmdihX5_E9lY0Qq6m7VSTNQfeO_tMKK/pub" target="_blank">US Recruiting and Applicant Privacy Notice</a> #LI-Remote

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