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<h1> Associate Director of Cyber Insurance Customer Experience</h1> Job Locations US-Remote | US-NH-Portsmouth <dl> <dt>ID</dt> <dd> 2025-68839 </dd> <dt>Position Type</dt> <dd> Full-Time </dd> <dt>Minimum Salary</dt> <dd> USD $104,000.00/Yr. </dd> <dt>Maximum Salary</dt> <dd> USD $207,000.00/Yr. </dd> <dt>Typical Starting Salary</dt> <dd> $123,000- $184,500 </dd> <dt>Flexible Time Off Annual Accrual - days</dt> <dd> 20 </dd> </dl> <h2> Pay Philosophy </h2> The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. <h2> Description </h2> Would you be interested in helping bring a large, complex technical workflow together? We, the Global Risk Solutions (GRS) Cyber Office of Underwriting (OOU), are looking for someone with experience overseeing the building of technical workflows from customer to close. You’ll do this bringing people together (customers, underwriting, information technology, data science, and project management to name a few). Come join a stable, supportive organization that knows progress happens when people feel secure! <ul> <li>We need you to help prioritize what to build when to achieve our strategic goals, monitor the ongoing status of those priorities at the development level (think Jira), identify when corrective action is needed, and coordinate that corrective action.</li> <li>As an advocate of the customer, identifies, designs and communicates areas of improvements to the customer experience, whether directly or indirectly, to ultimately enhance and continuously improve products and services to customers. </li> <li>May lead cross-functional project teams for highly visible and/or highly complex initiatives, representing the customer perspective. </li> <li>Provides recommendations, presents, and influences actionable plans to address gaps in the customer experience, significantly impacting a large or complex operation or multiple functions. </li> <li>Mentors more junior team members and may direct work of others. </li> <li>Conducts the analysis and design of customer journey points or programs, impacting a large or complex operation and/or multiple functions, and implements changes between the way the company interacts with the customer, whether directly or indirectly, to enhance the customer experience. </li> <li>Champions the customer experience, utilizing advanced methodologies to conduct primary and secondary research to uncover customer experience data points that influence and support customer-centric principles. </li> <li>Determines and defines targeted areas for improvement and leverages advanced tools/practices to solve business needs. </li> <li>Collaborates with internal/external customers to articulate and translate the vision of the customer experience for a targeted customer journey point(s) or program(s). </li> <li>As applicable, measures key performance indicators (KPI’s) of customer journey point(s) or program(s). </li> <li>Utilizes deep knowledge of strategic business challenges and most current customer research, journey maps, and playbooks to collect, consolidate, and analyze customer data points to produce metrics and identify areas for continuous improvement that support business goals. </li> <li>Clearly articulates, translates, and presents the vision and strategy to business leaders. </li> <li>Creates and designs content or processes (e.g. letters, playbooks) adhering to customer-centric principles, utilizing current and emerging technologies and standards for the given channel/medium ensuring consistency across the omni-channel customer experience. </li> <li>May direct the work of other team members in the creation of deliverables. </li> <li>Partners with and/or leads cross-functional teams as a customer advocate to integrate customer-centric principles and metrics into decisions on processes, products, and service offerings to improve the overall customer experience. </li> <li>Leads highly visible, sensitive, and/or highly complex initiatives. </li> <li>Actively seeks and incorporates input from internal/external customers, stakeholders, and management into customer experience roadmap while effectively negotiating tradeoffs of conflicting priorities based on value to the business and customer. </li> <li>Works directly or indirectly with frontline employees/management to deliver a superior customer experience.</li> </ul> <h2> Qualifications </h2> This position is considered a range posting for an Associate Director or Director level position based on qualifications. <ul> <li>Advanced knowledge of customer experience best practice and theories. </li> <li>Collaborative and demonstrated ability to work with people of diverse backgrounds. Strong oral and written communication skills required, able to depict complex ideas, issues and designs to influence varied audiences. </li> <li>Advanced analytical, project management, writing and presentation skills. </li> <li>Comfortable presenting recommendations to business leaders. </li> <li>Bachelor’s degree in a relevant field with a minimum of 8+ years relevant experience. Advanced degree preferred.</li> </ul> <h2> About Us </h2> As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: <a href="https://LMI.co/Benefits" target="_blank">https://LMI.co/Benefits</a> Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices <ul> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-fair-chance-act.pdf" target="_blank">California</a></li> <li><a href="https://bca.lacity.gov/Uploads/fciho/FCIHO-factsheet-2024-03-05.pdf" target="_blank">Los Angeles Incorporated</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2025/01/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf" target="_blank">Los Angeles Unincorporated</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/pa-philadelphia-fair-chance-law.pdf" target="_blank">Philadelphia</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-san-francisco-fair-chance.pdf" target="_blank">San Francisco</a></li> </ul> <h2>Options</h2> <a href="https://careers-libertymutual.icims.com/jobs/68839/associate-director-of-cyber-insurance-customer-experience/job?mode=apply&amp;apply=yes&amp;hashed=-1834448064" target="_blank"> Apply NowApply </a><a href="https://careers-libertymutual.icims.com/jobs/68839/associate-director-of-cyber-insurance-customer-experience/referral?hashed=-625979090" target="_blank"> Email this job to a friendRefer </a> Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. <h2> Need help finding the right job? </h2> We can recommend jobs specifically for you! <a href="https://careers-libertymutual.icims.com/connect?back=intro&amp;findajob=1&amp;hashed=-625979090" target="_blank"> Click here to get started. </a> <a href="https://icims.help/candidate-faq" target="_blank">System Troubleshooting</a>Software Powered by iCIMS <a href="http://www.icims.com/platform_help?utm_source=platform&amp;utm_medium=link&amp;utm_content=page1&amp;utm_campaign=platform%20help" target="_blank">www.icims.com</a>

Liberty Mutual Strategic Ventures

Underwriting Support Specialist

Amplify Youth Health Collective

Program Manager

<h2>Job Details</h2> Job Location Southern Ridge - Tulsa, OK <h2>Description</h2> The Interpretation and Translation Program Coordinator will collaborate closely with the Director of Interpretation and Translation Services to advance YWCA's language access and equity initiatives. Key responsibilities include coordinating interpretation and translation services, overseeing contractors, expanding the clientele for YWCA's language services, conducting community interpretation training programs, and offering training and advocacy on language access and equity within the community. This role is integral to fostering effective communication and promoting inclusivity across diverse linguistic backgrounds. Principal Responsibilities and Duties Interpretation and Translation Services •Provide day-to-day management of interpretation and translation requests and cancellations with the support of the Supervisor to ensure requests are correctly and timely processed and completed. Assist in processing documents and contracts for the recruitment of contract interpreters and translators and ensure timely renewal of existing contracts. Assist in processing contracts and answering questions for new customers (clients/vendors) and timely renew existing contracts. Train contractors, staff, and customers in the use of the Online request system and troubleshoot problems. Support the Director in ensuring timely payment of contract interpreters and translators and timely receipt of payments from customers. Estimate and negotiate rates of translation projects with customers as needed. Check in and update the Director on new clients, unusual requests, challenges with interpreters, and other items as they arise. Directly provide interpretation, translation, and proofreading services. Attend training and professional development opportunities to continuously improve skills and bring information back to train staff and the community. Provide technical support to interpreters, translators, and clients for assignments as needed.•Follow YWCA interpretation and translation policy and procedures Interpretation Training •Attend the Community Interpreter Train the Trainer Program if not a certified trainer. •Co-teach the 40-hour interpreter training program (at least two cohorts a year). •Coordinate language proficiency tests for students. •Work with partners to identify volunteer opportunities for practical training for participants. Language Advocacy and Other Duties •Work with the Director to provide training and support to area organizations and businesses on laws, regulations, and best practices on language access and support for clients. Order supplies and materials.•Follow processes and coordinate with the marketing team to promote interpretation services, training, and other events Coordinate logistics for events such as training and graduation ceremonies. <h2>Qualifications</h2> Fluency: must have native-level proficiency in a minimum of two languages. Certification in a nationally recognized 40-hour interpretation program or its equivalent. National interpretation certification is preferred. Excellent customer service skills. Strong attention to detail and problem-solving skills. Ability to present possible solutions to supervisor. Ability to manage multiple assignments and a dynamic work environment. Dedication to ethical codes and practices to ensure confidential and sensitive information remains secure and protected. Openness to engaging in conflict positively and proactively with the goals of finding solutions, producing change, and bringing together opposing parties. Strong commitment to learning, growth, and continuous improvement, and have a visionary spirit. Current Oklahoma Driver’s license and current insurance verification. Education/Experience: •Associate degree, advanced education preferred. Equivalent education from outside the U.S. is accepted. •At least two years of experience as an interpreter and translator. •2+ years of relevant professional experience, including knowledge of one or more of the key areas of the function (service coordination, customer service, marketing, community outreach) •Experience training adult learners preferred. •Familiarity with Google Docs/Google Apps and Microsoft Office (Excel, Word, PowerPoint) is required. Preferred: familiarity with the medical interpreting profession, legal, Education in business, marketing, communications, or related fields, or equivalent work experience. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

YWCA Tulsa

Interpretation and Translation Program Coordinator

<a href="#"> </a> <a href="#">About Us</a> <a href="#">Current Employee Job Search</a> <a href="#">Go to Hillcrest HealthCare System Careers</a> <ul> <li> <a href="#">Home</a> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> <a href="#">Join Talent Community</a> </li> </ul> <ul> <li> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> </li> <li> <ul> <li><a href="#">Careers Home</a></li> <li><a href="#">Search Jobs</a></li> </ul> </li> </ul> Candidates residing in the following states, CA, CO, CT, HI, IL, MA, MD, ME, MI, MN, NH, NV, NY, OR, RI, VT, WA, Washington DC and WV, must be willing to relocate if they are hired in a remote role. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. FOLLOW US <a href="https://www.linkedin.com/company/hillcrest-healthcare-system" target="_blank"> </a> <a href="https://www.youtube.com/user/HillcrestMedicalCtr" target="_blank"> </a> <a href="https://www.facebook.com/UticaPark" target="_blank"> </a> <h4>ARDENT HEALTH SERVICES</h4> Ardent Health Services invests in quality health care. In people, technology, facilities and communities, Ardent makes considerable investments – producing high quality care and extraordinary results. <h4>CONTACT US</h4> 340 Seven Springs Way Suite 100, Brentwood, TN 37027 (615) 296-3000 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Copyright © Ardent Health Services. All rights reserved. <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a>

Utica Park Clinic

Referral Program Coordinator

<a href="#"> </a> <a href="#">About Us</a> <a href="#">Current Employee Job Search</a> <a href="#">Ardent Health Careers</a> <a href="https://hillcrest.com/rncareers" target="_blank">Nurse Residency Program</a> <ul> <li> <a href="#">Home</a> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> <a href="#">Join Talent Community</a> </li> </ul> <ul> <li> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> </li> <li> <ul> <li><a href="#">Careers Home</a></li> <li><a href="#">Search Jobs</a></li> </ul> </li> </ul> Candidates residing in the following states, CA, CO, CT, HI, IL, MA, MD, ME, MI, MN, NH, NV, NY, OR, RI, VT, WA, Washington DC and WV, must be willing to relocate if they are hired in a remote role. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. FOLLOW US <a href="https://www.linkedin.com/company/hillcrest-healthcare-system" target="_blank"> </a> <a href="https://www.youtube.com/user/HillcrestMedicalCtr" target="_blank"> </a> <a href="https://www.facebook.com/hillcrestmedicalcenter" target="_blank"> </a> <h4>ARDENT HEALTH SERVICES</h4> Ardent Health Services invests in quality health care. In people, technology, facilities and communities, Ardent makes considerable investments – producing high quality care and extraordinary results. <h4>CONTACT US</h4> 340 Seven Springs Way Suite 100, Brentwood, TN 37027 (615) 296-3000 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Copyright © Ardent Health Services. All rights reserved. <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a>

Hillcrest Healthcare System

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. he Executive Assistant team at Coinbase is a group of dynamic, creative, and unique people. We truly work as a team and have created a culture of respect, inclusion, and opportunities for growth. We work hard, we think outside the box, and we come to work ready to make an impact every day. If you’re looking for a role that will challenge your perception of what it means to be an executive business partner, this is the place for you. What you’ll be doing (ie. job duties): <ul> <li>Maintain a calendar and schedule for 1-2 VPs. Responsible for scheduling internal and external meetings, anticipate conflicts, and resolve last minute changes</li> <li>Coordinate and schedule business travel when applicable</li> <li>Expenses/reimbursement</li> <li>Maintain strict confidentiality</li> <li>Coordinate with recruiting to ensure interviews are scheduled in a timely manner</li> <li>Working as a strategic partner who understands the flow of the business and can act in a proactive vs reactive manner</li> <li>Organize team offsites (virtual and in person) as required</li> <li>Take notes in meetings, agenda creation/maintenance, organizing all hands</li> <li>Collaborate with other EBPs, EAs, HRBPs, EWX, and Recruiting on day to day operations</li> </ul> What we look for in you (ie. job requirements): <ul> <li>Strong knowledge of Google Suite</li> <li>5+ years of experience as an EA/EBP</li> <li>Ability to quickly learn new tools and technologies</li> <li>Interest in implementing processes and procedures to improve work efficiency and productivity</li> <li>Ability to maintain professionalism and confidentiality when dealing with sensitive information and business matters.</li> <li>Excellent verbal and written communication skills</li> <li>Excellent organizational skills with high attention to detail</li> <li>Can do attitude. You’re always willing to help out and no job is too small</li> </ul> Nice to haves: <ul> <li>Experience working in a fast paced start up environment</li> <li>Crypto knowledge</li> </ul> Job #: P67278 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $99,365—$116,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Executive Assistant

Nordam Group

PROGRAM MANAGER II

Axis HealthCare

Medical Receptionist

<h2>DESCRIPTION</h2> Amazon’s Global Realty Organization is seeking a Disaster Recovery Project Manager to support cross-functional teams in managing physical repairs and recovery of buildings and assets following disaster events in North America. This incumbent will be part of a team of project managers on the Disaster Recovery &amp; Investigation (DRI) team within Global Realty - Risk Operations &amp; Resilience (ROR). This candidate will manage construction and restoration vendors, driving efficient decision making throughout the physical repair and recovery process. They will use project management core competencies in building construction, equipment maintenance, and/or restoration services. They will also support inventory assessment and disposition efforts for disasters involving damage to inventory. Due to the nature of the role in supporting Amazon facilities facing the aftermath of a disaster, this role has the ability to sit virtually within the US with easy access to air travel. The person in this role will participate in on-call rotations (including after hours, weekends, and holidays) for emergency response support. The role requires travel up to 40% within the US, Canada, and Mexico on short notice. Key job responsibilities - Advise site leadership during emergency response calls on facility re-entry, including recommending mitigations to emerging hazards and consultation with qualified professionals to access structure, utilities, equipment, health and environmental impacts. - Rotate on-call for crisis events, providing remote triage, staging of key vendors, and general management and oversight of vendors to manage cost and streamline recovery. - Deploy and/or provide dedicated remote support for developing and executing the recovery plan for damaged assets. - Where local resources are constrained, provide field-based rapid hazard assessments and damage assessments of buildings, equipment, and inventory leveraging the appropriate internal and external experts. - Identify critical path for facility and operational resumption, considering creative solutions to mitigate the operational impacts through partial physical recovery strategies. - Develop reconstruction and repair schedules, considering all critical dependencies, for assessing, investigating and repairing the facility. - Partner with critical on-site stakeholders and contributors in the recovery, including Operations, Construction, Maintenance, Safety, and Engineering, leading disparate teams through their respective roles and responsibilities in the triage, repair and recovery of the impacted facilities. - Develop reconstruction and repair schedules, considering all critical dependencies, for assessing, investigating and repairing the facility. - Partner with critical on-site stakeholders and contributors in the recovery, including Operations, Construction, Maintenance, Safety, and Engineering, leading disparate teams through their respective roles and responsibilities in the triage, repair and recovery of the impacted facilities. - Lead logistical coordination of Disaster Recovery vendors, supporting creative and safe solutions for optimal recovery. - Drive and monitor recovery efforts for major events until repairs are complete and operations resumed, including participation and/or leading daily vendor meetings and internal stakeholder calls, ranging from site leadership to executive management. - Provide ongoing management of key service providers, debriefing during and after events, and driving continuous improvement to response efforts. - Collect and report on key metrics of disaster events, throughout each recovery. - Work closely with Operations, Loss Prevention, Risk Management, and Safety on investigation efforts. - Participate and lead in after-action reviews. - Support the Disaster Recovery &amp; Investigation team during activation, including travel to disaster events where you will support launching new investigations into origin and cause, managing evidence, and ensuring chain of custody is maintained. - Support continuous improvement initiatives using metric-based methods to track and analyze key recovery metrics focused on time, cost, and quality. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification listed describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! <h2>BASIC QUALIFICATIONS</h2> - Bachelor’s Degree or 5 years of equivalent related experience, including written correspondence and documentation within emergency reconstruction - 5+ years (or 25+ projects) managing physical repairs or remediation for fires, floods, hurricanes, or other disasters impacting commercial/industrial buildings, assets, and/or key infrastructure - 5+ years as a Project Manager, Construction Manager, Project Engineer/Architect or similar in commercial/industrial construction experience <h2>PREFERRED QUALIFICATIONS</h2> - 3+ years managing physical repairs to commercial or industrial buildings, assets, and/or key infrastructure (water supplies, electrical grid, etc.) - 3+ years in commercial/industrial insurance as a field-based property claims adjuster, builders risk adjuster or similar or technical consultant. - 3+ years as a remediation consultant with training and experience in IICRC. - Advanced knowledge of design and repair practices of commercial buildings, critical building systems, and real estate infrastructure - Project Management Professional (PMP) certification or similar with ability to set timelines, milestones, and track toward completion within a high-stress, fast paced environment - Amazon operations experience in leadership position with familiarity with inventory disposition - Experience in writing complex procedure and protocol documentation - Availability for on-call rotations after hours and weekends for emergency response support in North America - Strong verbal and written communication skills with ability to communicate quickly, clearly, and effectively - Certification in FEMA disaster preparedness, Incident Command training, or equivalent Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $111,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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