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501 Tech

Operations Specialist

Thermo Fisher Scientific

Staff Program Manager

Build in Tulsa

Ready to be a Titan? As a CSM Team Customer Success Manager, you play a crucial role in ensuring our customers’ success and satisfaction. You’ll be responsible for building strong relationships with our customers, understanding their needs, and empowering them to set big goals with ServiceTitan as the ultimate tool to achieve the extraordinary in their business.You will serve as the preferred CSM to a designated list of customers assigned to the CSM Team and partner with these customers to optimize their use of ServiceTitan to drive business results. In doing so you will be a key driver ensuring retention and growth of ServiceTitan’s revenue. You will interact with these customers both as their success point of contact and by leveraging tools to consistently engage in proactive touchpoints to continue pacing their journey with ServiceTitan. As a member of the CSM Team, you will be passionate about delivering customer transformations and answering questions like:<ul> <li>What’s the most valuable transformation I can offer my customer?</li> <li>What’s the fastest way I can deliver that value to them?</li> <li>How can my communication make their life easier?</li> <li>How can I build a long-term relationship with them and truly make them feel at home with the ServiceTitan family?</li> </ul> What you'll do:<ul> <li>Account Ownership: Act as a “preferred CSM” to approximately 100 accounts assigned to CSM Team, serving as the main point of contact for the customer, our executive team, and any internal partners regarding these accounts</li> <li>Relationship Management: commit to exceeding customer expectations, maintain long-term, senior-level relationships with your account’s POCs, take ownership of challenging customer situations, manage them effectively, and see them through to resolution</li> <li>Drive Value and ROI: guide customers to maximize their business through an intimate understanding of the ServiceTitan platform, with the ability to resolve complex issues and create comprehensive, customer-facing value plans to demonstrate ROI of ServiceTitan to key stakeholders</li> <li>Reactive Engagement: act as the primary point of contact for customer inquiries and issues, working closely with internal teams to drive timely resolutions</li> <li>Proactive Engagement: Proactively reach out to customers through phone calls and written communication to understand their goals, and roadblocks, and ensure their needs are met Utilize reactive and proactive outreach in addition to developing strategies to work with and speak to all customers in your care on a regular cadence</li> <li>Data Analysis: Utilize data to track customer success metrics and leverage user engagement data to design targeted campaigns that proactively engage with customers who are not utilizing key features of ServiceTitan vital to achieving their desired outcomes (digital success campaigns, remote workshops, proactive customer calls, etc.)</li> <li>Mitigate Escalations and Churn Risk: Monitor account health and flag risk behaviors to engage with customers proactively before escalations or churn risks arise in addition to owning and defusing challenging customer situations, should they arise, turning them into an opportunity for positive outcomes and increased customer loyalty</li> <li>Facilitate Resolutions: Approach all customer interactions with a positive, can-do attitude, identify customer pain points, and work with cross-functional teams to provide effective solutions,</li> <li>Provide Product Training: Provide training and guidance to customers, ensuring they utilize our software effectively, drive customer engagement in webinars, ember, spark or community</li> <li>Create Promoters: Seek ways to improve customer satisfaction and raise customer advocacy (NPS), by finding new ways to continuously improve our customers’ experience, both in the use of our product and through improved internal processes</li> <li>Project Management: break down complex issues and stay highly organized in managing customer accounts, ensure timely follow-ups, and document interactions</li> <li>Gross Revenue Retention: Monitor customer usage and engage in renewal discussions (both core and pro products) to ensure long-term satisfaction, and account retention and maximize up-selling and cross-selling opportunities</li> <li>Feedback Collection: Gather and relay customer feedback to the product and development teams for continuous improvement.</li> <li>Customer Loyalty: Identify opportunities for customer advocacy, such as success stories, the torch network, and referrals.</li> </ul> What you'll bring: <ul> <li>2+ years in customer-facing roles, customer success/account management, and/or sales experience preferred</li> <li>A customer value, ROI, and business outcome-driven mindset</li> <li>Skills in product training, and comfortable “re-re-selling” the customer on ServiceTitan</li> <li>Strong de-escalation and problem-solving skills.</li> <li>Highly skilled in written and verbal communication</li> <li>Proven ability to multi-task and manage multiple projects at a time with strong attention to detail</li> <li>Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others</li> <li>Quick thinking, fast learning, and solution-oriented, with an ability to think outside the box and see things through to resolution</li> <li>Self-motivated and able to work effectively in a remote setting</li> <li>Highly organized and detail-oriented</li> <li>Project management skills and experience are a plus.</li> <li>Exceptional organizational and time management skills</li> <li>Empathetic with a customer-focused approach</li> <li>Passion for phone-based customer interactions</li> </ul> Preferred Skills and Experience<ul> <li>Project management</li> <li>Sales</li> <li>Data or Business performance analytics</li> <li>Operational use of SalesForce, Gainsight, and Tableau</li> <li>Highly proficient in ServiceTitan workflows and best practices</li> <li>Able to work PST/MST hours</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $54,000 USD - $78,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Customer Success Manager

<h1>Principal Technical Program Manager - Developer Productivity</h1> <a href="https://careers-americas.icims.com/jobs/16835/principal-technical-program-manager---developer-productivity/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote position within the United States. With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in the United States. Your future team We're hiring a Principal Technical Program Manager, reporting to our Head of Technical Program Management for Developer Productivity. As a Principal Technical Program Manager, you will help shape our Technical Program Management organisation as a senior individual contributor. The goal is to steer our Engineering organisation through growth and remove barriers in the journey towards our long-term goals. You will have a unique challenge of finding agreement by creating guardrails and removing barriers to help our engineering teams accelerate. What you'll do <ul> <li>Lead several initiatives to support Developer Productivity across our large scaling Engineering teams.</li> <li>Understand business objectives and translate them into technical systems problems that need to be prioritised solved in the current business environment through programs</li> <li>Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems.</li> <li>Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc.</li> <li>Manage complex dependencies and projects with a broad scope across the company</li> </ul> Your background <ul> <li>7+ years of program leadership experience on software teams, in an Engineering or Development Manager, Technical Program Manager, or Platform Product Manager capacity</li> <li>Experience in software development and leading complex engineering projects that work through large-scale company wide challenges, spanning multiple technical teams</li> <li>Expertise in setting the vision and developing program roadmaps, including making important decisions to keep projects on track, managing and mitigating risks and dependencies, and driving adoption and change</li> <li>Experience partnering with Executive sponsors and engineering partners; including Executives, Senior Architects, and Senior Engineering Managers</li> <li>You'll have a product thinking mindset that always has the customer (internal and external) front of mind in everything you do</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $200,100 - $266,800 Zone B: $180,100 - $240,100 Zone C: $166,100 - $221,400 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/16835/principal-technical-program-manager---developer-productivity/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Principal Technical Program Manager - Developer Productivity

<h1>Chief of Staff to Head of Product Work Management</h1> <a href="https://careers-americas.icims.com/jobs/13606/chief-of-staff-to-head-of-product-work-management/job?mode=apply" target="_blank">Apply for this job</a> <h4>Title: Chief of Staff to Head of Product Work Management</h4> <h4>Overview</h4> Atlassian products are used and loved by millions of users worldwide to drive innovation - be it outstanding software, electric cars, spaceships or robotic surgeries. Atlassian fuels the best teams to build products better and faster with world-class products like Jira, Trello, Confluence, Bitbucket and more. Atlassian's can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassian's have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. <h4>The Role:</h4> We're Hiring a Chief Of Staff (CoS), to Support our Head of Product for Work Management for All. Our Work Management products, including Confluence, Loom, and Trello, empower all teams within organizations to effectively plan, track, communicate, and collaborate both within and across their teams. The primary objective is to enhance our customers' efficiency in teamwork while minimizing unnecessary tasks. The goal is to enhance our customers' efficiency and collaboration while minimizing unnecessary tasks. As Chief Of Staff (CoS), your role is critical - you will help to unlock new opportunities and act as an advisor and force multiplier for our ambitious growth objectives. You will provide strategic support in managing day-to-day operations, drive cross-functional alignment, and foster effective decision-making. You will serve as a trusted advisor and proxy to our Head of Product, collaborating closely with other functional leaders and senior executives across design, engineering, sales, and product marketing. This position will be responsible for enabling seamless communication, orchestrating key initiatives, and ensuring successful execution. This role necessitates leadership skills, organization , written and verbal communication, strategic thinking, and the capacity to excel in a fast-paced, dynamic environment. Some of the great work you will do: <ul> <li>Strategic Support: Collaborate with the Head of Product and executive team to define and execute Atlassian's strategic goals and initiatives, ensuring alignment across the organization. Assist with facilitating key business meetings and staying on-top of org-wide initiatives. </li> <li>Operations Optimization: Streamline operational processes, identify opportunities for efficiency gains, and drive effective resource allocation to enhance overall productivity. Identify areas for opportunity and set up operations, systems and teams when necessary. </li> <li>Cross-functional Collaboration: Facilitate collaboration and communication among different departments and teams, bridging gaps and fostering alignment. Stay Ultimately fostering a culture of transparency and shared goals.</li> <li>Project Management: Directing strategic business initiatives from development through successful execution, overseeing timelines, milestones, and deliverables to ensure successful outcomes.</li> <li>Executive Leader: Manage initiatives on behalf of the leader and team, echoing key priorities and planning action on next steps. Attend meetings, take notes and help prioritize to execute executive vision. </li> </ul> <h3>Your background: </h3> We don’t expect you to be able to tick every box. We prioritize culture and values fit above everything. If you tick a couple of the below boxes, great! Throw your hat in the ring and let’s go from there: <ul> <li>Solutions oriented leader with demonstrated success in leading high-impact, cross-functional programs in fast-growing organizations.</li> <li>Experience turning strategy into executable plans and driving high visibility projects. </li> <li>Experience diagnosing pain points and collaborating to provide solutions and actions that allow us to move forward on a common goal. </li> <li>Success leading without influence, earning trust with key stakeholders and serving as a proxy to augment the leader with the single purpose of making the TEAM successful. </li> <li>Relationship Manager, with an ability to navigate several organizations and leaders, bridging gaps and fostering collaboration. </li> <li>An analytic prowess, drive to support decisions with data, and the ability to make data digestible to varied audiences.</li> <li>Experience communicating complex concepts to a variety of audiences, connecting dots and people, and capturing and sharing important messages.</li> </ul> Qualifications <ul> <li>10+ years of relevant work experience in program management, operations, product management, or business strategy is required, including at least 1 year in a Chief of Staff role. </li> <li>Exceptional verbal, written, and facilitation skills, with experience in conducting meetings and interacting with an executive audience. </li> <li>This is a remote position, however to help our teams work together effectively, this role requires you to be located in the Pacific time zone.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $231,500 - $308,600 Zone B: $208,300 - $277,800 Zone C: $192,100 - $256,200 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. More about our benefits Whether you want to work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning &amp; growth, unique ShipIt days, a company paid trip after five years and lots more. More about Atlassian Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: <a href="https://www.atlassian.com/company" target="_blank">Unleash the potential of every team</a>. Additional Information We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to <a href="#">atlassian-accommodations@atlassian.com</a> and someone will follow up shortly. All your information will be kept confidential according to EEO guidelines. If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you. Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our <a href="https://www.atlassian.com/company/careers/resources" target="_blank">Candidate Resource Hub</a>. Multiple options can be selected. <a href="https://careers-americas.icims.com/jobs/13606/chief-of-staff-to-head-of-product-work-management/job?mode=apply" target="_blank">Apply for this job</a>

Chief of Staff to Head of Product Work Management

<a href="#">Apply</a> Job Type Full-time Description Program Description: YWCA Tulsa has offered innovative and inclusive services to the immigrant and refugee community of Tulsa for over 35 years. Services include adult education with a family literacy and workforce focus including English language and citizenship classes; case management services with a focus on employment; youth education; interpretation and translation services; and high-quality, low-cost immigration legal services with a focus on family reunification, adjustment of status, citizenship, and related legal services needed by refugees. Services are provided by a multicultural and multilingual staff with first-language proficiency in Arabic, Burmese, Dari, Farsi, Korean, Pashto, Russian, Spanish, Ukrainian, Urdu, and Zomi. Position Description: The Interpretation and Translation Program Coordinator will collaborate closely with the Director of Interpretation and Translation Services to advance YWCA's language access and equity initiatives. Key responsibilities include coordinating interpretation and translation services, overseeing contractors, expanding the clientele for YWCA's language services, conducting community interpretation training programs, and offering training and advocacy on language access and equity within the community. This role is integral to fostering effective communication and promoting inclusivity across diverse linguistic backgrounds. Principal Responsibilities and Duties Interpretation and Translation Services <ul><li> Provide day-to-day management of interpretation and translation requests and cancellations with the</li></ul> support of the Supervisor to ensure requests are correctly and timely processed and completed. <ul><li> Assist in processing documents and contracts for the recruitment of contract interpreters and</li></ul> translators and ensure timely renewal of existing contracts. <ul><li> Assist in processing contracts and answering questions for new customers (clients/vendors) and</li></ul> timely renew existing contracts. <ul><li> Train contractors, staff, and customers in the use of the Online request system and troubleshoot </li></ul> problems. <ul><li> Support the Director in ensuring timely payment of contract interpreters and translators and timely</li></ul> receipt of payments from customers. <ul> <li> Estimate and negotiate rates of translation projects with customers as needed.</li> <li> Check in and update the Director on new clients, unusual requests, challenges with interpreters, and</li> </ul> other items as they arise. <ul> <li> Directly provide interpretation, translation, and proofreading services.</li> <li> Attend training and professional development opportunities to continuously improve skills and bring</li> </ul> information back to train staff and the community. <ul> <li> Provide technical support to interpreters, translators, and clients for assignments as needed.</li> <li> Follow YWCA interpretation and translation policy and procedures </li> <li>Interpretation Training </li> <li>Attend the Community Interpreter Train the Trainer Program if not a certified trainer.</li> <li>Co-teach the 40-hour interpreter training program (at least two cohorts a year).</li> <li>Coordinate language proficiency tests for students.</li> <li>Work with partners to identify volunteer opportunities for practical training for participants.</li> <li>Language Advocacy and Other Duties </li> <li>Work with the Director to provide training and support to area organizations and businesses on laws, </li> <li>regulations, and best practices on language access and support for clients. </li> <li>Order supplies and materials. </li> <li>Follow processes and coordinate with the marketing team to promote interpretation services, training, and other events </li> <li>Coordinate logistics for events such as training and graduation ceremonies. </li> </ul> Requirements Required Qualifications &amp; Skills: <ul> <li> Fluency: must have native-level proficiency in a minimum of two languages.</li> <li> Certification in a nationally recognized 40-hour interpretation program or its equivalent. </li> <li> National interpretation certification preferred. </li> <li> Excellent customer service skills. </li> <li> Strong attention to detail and problem-solving skills. Ability to present possible solutions to </li> </ul> supervisor. <ul> <li> Ability to manage multiple assignments and a dynamic work environment.</li> <li> Dedication to ethical codes and practices to ensure confidential and sensitive information remains </li> </ul> secure and protected. <ul> <li> Must be an advocate for the mission and vision of the YWCA.</li> <li> Work effectively with individuals of all races, religions, sexes, national origins, ages, sexual </li> </ul> orientations, gender identities, gender expressions, and without regard to disability status, genetic information, marital status, status as a covered veteran, or any other legally protected status, and socioeconomic backgrounds. <ul><li> Openness to engaging in conflict positively and proactively with the goals of finding solutions, </li></ul> producing change, and bringing together opposing parties. <ul> <li> Strong commitment to learning, growth, and continuous improvement, and have a visionary spirit.</li> <li> Current Oklahoma Driver’s license and current insurance verification. </li> </ul> Education/Experience: <ul><li> Associate degree, advanced education preferred. Equivalent education from outside the U.S. is </li></ul> accepted. <ul> <li> At least two years of experience as an interpreter and translator.</li> <li> 2+ years of relevant professional experience, including knowledge of one or more of the key areas of </li> </ul> the function (service coordination, customer service, marketing, community outreach) <ul> <li> Experience training adult learners preferred.</li> <li> Familiarity with Google Docs/Google Apps and Microsoft Office (Excel, Word, PowerPoint) is required</li> <li>Preferred: familiarity with the medical interpreting profession, legal, Education in business, </li> <li>marketing, communications, or related fields, or equivalent work experience.</li> <li>Other Duties</li> <li>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice</li> </ul> Salary Description $44,000 - $52,000

YWCA Tulsa

Interpretation and Translation Program Coordinator

Req ID: 75886 Location: Tulsa -TUL Areas of Interest: Wealth Management Operations; Accounting Pay Transparency Salary Range: Not Available Application Deadline: 01/10/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> If you are looking for a role that combines a passion for innovation, an opportunity for growth, and a culture of teamwork, then you've come to the right place. We have an exciting opportunity awaiting someone like you! <h2>Job Description</h2> The Securities Services Operations Specialist I is primarily responsible for all transactional processing supporting Wealth Management accounts on the trust and/or bond accounting system which could include setting up and maintenance of securities, transactional processing, trade execution and settlement, foreign currency exchange, valuations, and reconciliations. This position works closely with account officers within Wealth Management and Operations &amp; Technology, Risk, Compliance, and Audit departments, external depository’s, vendors, and brokers to ensure that client accounts are reflected accurately for performance and reporting requirements. <h2>Team Culture</h2> We are a collaborative, conscientious, and goal-oriented team. We value initiative, and we care about the quality of our work. Managers across the line of business are readily available and accessible for any needs you may have. You are responsible for driving the process, and our leaders are there to support you. Mentorship within the team is a common practice that will provide opportunities for growth. <h2>How You'll Spend Your Time</h2> <ul> <li>You will ensure all security transactions, daily processes, documentation, and/or agreements are completed timely, accurately and within the policy guidelines. </li> <li>You will use your knowledge of securities processing and Wealth Management to continually define, visualize, measure, analyze, improve, report, and control processes with the goal to meet internal and external customer and regulatory requirements. </li> </ul> <ul> <li>You will resolve complex issues timely to minimize losses to the bank and/or client and provide support to auditors, compliance, account officers, investment managers, WMS management, and support personnel.</li> <li>You will test and document reports necessary to support day-to-day operations and longer-term strategic decisions.</li> <li>You will work proactively among the groups to identify solutions or resources to complete any project and/or exception processing.</li> <li>You will collaborate with internal employees and management and external clients to resolve issues and/or provide education with respect to processes or key technology solutions.</li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of a Bachelor’s Degree in Accounting or Finance and 1-4 years of directly related experience in a high volume securities operations environment is preferred or an equivalent combination of education and experience. <ul> <li>Advanced PC and operating software application skills. </li> <li>Excellent research, analytical, and organizational skills; ability to plan and coordinate the movement of potentially large volumes of transactions. Must demonstrate previous experience independently solving complex problems, and identifying appropriate resources while meeting extremely stringent deadlines.</li> <li>Excellent communication and interpersonal skills, leadership ability, social and professional etiquette, including oral and written communication skills. Ability to communicate information clearly and concisely. Ability to gain consensus among parties with conflicting interests.</li> <li>Working knowledge of a broad variety of securities and Wealth Management accounting systems. </li> <li>Working knowledge of accounting principles and practices with an emphasis on reconciliation and detail-oriented tasks in a potential high-volume environment. A general understanding of trust and/or bond accounting knowledge is preferable.</li> <li>Ability to improve efficiency, track complex activities and improve methodology. </li> </ul> <h2>Working Conditions &amp; Physical Requirements</h2> Office BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Securities Services Ops Specialist I

Tulsa Community College

PC Support Specialist

Oklahoma State University

Program Director - Center for Integrative Research on Childhood Adversity (CIRCA)

177 Operations Jobs