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See yourself at Twilio Join the team as Twilio’s next Strategy and Operations, Senior Analyst. Who we are &amp; why we’re hiring Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. About the job We are seeking a Strategy &amp; Operations Senior Analyst for our Strategic Initiatives team to support data-driven decisionmaking and provide critical research and thinking to shape our cohesive GTM strategy and drive key cross-functional projects for Twilio. The Strategic Initiatives team in our GTM Strategy and Operations function provides strategic, operational and analytical support to our Chief Revenue Officer and GTM leadership. In this role, you will drive data analysis and research including business performance analysis, market research and benchmarking, and organizational analysis. You will help our leadership see around corners to drive both our higher-level strategic decisions, such as our market and growth strategy, as well as support targeted strategic initiatives. You will have your finger on the pulse of key internal and external data such as how our GTM growth engine is performing across key bets as well as where competitors are going and what the market landscape looks like to help advise our strategy. You will also help plan and manage critical cross-functional projects and strategic initiatives from end to end. We are looking for someone who thrives at tackling ambiguous questions or problems with critical thinking, structured analysis, rigorous project planning and clear executive communications. Responsibilities In this role, you’ll: <ul> <li>Take white space questions or problems and develop analytical frameworks, approaches and project plans to frame solutions and recommendations </li> <li>Perform a broad range of quantitative and qualitative analyses across internal financial, sales, and product data as well as analyze market and competitive trends to help assess our opportunities, traction and investments </li> <li>Translate analysis into clear insights and executive-level presentations to inform Twilio’s GTM strategy and decision-making </li> <li>Support and manage strategic projects and initiatives to operationalize our GTM strategy across the business, working across functions such as marketing, finance, and R&amp;D as needed </li> <li>Develop clear power-points and documents for executive and organization-wide audiences that distill complex data analysis into digestible and actionable recommendations</li> </ul> Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>3+ years experience including roles in a fast-paced, highly analytical environment, for instance: technology/media, management consulting, or investment banking </li> <li>Analytical and structured thinking with clear and compelling communication skills</li> <li>Drive insight through data and help people make sense of complex, multi-pronged issues</li> <li>You have played a part in successful delivery of complex, multi-stakeholder projects</li> <li>You are excited about rolling up your sleeves and getting stuff done</li> <li>You are metrics driven and know how to leverage data insights to inform decisions</li> <li>You are curious and proactively seek out solutions to problems or inefficiencies with analysis and process/systems improvements</li> <li>Bachelor’s Degree or equivalent years' of experience</li> </ul> Desired: <ul> <li>Ability to query and manage data (familiarity with Salesforce reporting, SQL…etc) </li> <li>Experience with and knowledge of SaaS businesses and sales models </li> <li>Graduate degree a plus</li> </ul> Location <ul> <li> This role will be remote, within the United States but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. </li> </ul> Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. *Please note this role is open to candidates outside of Colorado, California, New York,Washington and Washington D.C. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $94,700.00 - $118,400.00</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $100,300.00 - $125,300.00</li> <li>Based in the San Francisco Bay area, California: $111,400.00 - $139,200.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Applications for this role are intended to be accepted until March 30, 2025 but may change based on business needs. #LI-Remote Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodations@twilio.com</a>.

Twilio

Strategy and Operations, Senior Analyst

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Plans, organizes, monitors, and oversees projects utilizing cross functional teams to deliver defined requirements and meet company strategic objectives. <ul> <li>Manage the full project life cycle including requirements gathering, creation of project plans and schedules, obtaining and managing resources, managing budget, and facilitating project execution, deployment, and closure.</li> <li>Utilize corporate and industry standard project management tools and techniques to effectively manage projects.</li> <li>Assist with establishment and maintenance of corporate project management methodology and other department procedures.</li> <li>Maintain detailed project documentation including meeting minutes, action items, issues lists, and risk management plans.</li> <li>Effectively communicate project status to all stakeholders.</li> <li>Negotiate with project stakeholders to identify resources, resolve issues, and mitigate risks.</li> <li>Coordinate cross-functional meetings with various functional areas to meet overall stakeholder expectations and company's objectives.</li> <li>Provide functional and technical knowledge across multiple business and technical areas.</li> <li>Monitor the creation of all project deliverables to ensure adherence to quality standards including design documents, test plans, training materials, and operations documentation.</li> <li>Create and communicate project milestone documents, dashboards, ROI tables, and departmental success metrics.</li> </ul>Education/Experience: Bachelor's degree in related area or equivalent experience. 3+ years of project management experience. Experience working with and leading diverse groups and matrix managed environments. Proficient with project management tools, MS-Project or other project management software, and MS-Office applications. Healthcare experience preferred. License/Certification: PMP or CAPM certification preferred.Pay Range: $68,700.00 - $123,700.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Oklahoma Complete Health

Project Manager II (Hedis)

American Airlines

Manager, Warehousing and Distribution

Immigration sponsorship is not available for this positionWhat you can expect Join us in our mission to cultivate more joyful and interconnected work environments by collaborating with global organizations. As an Onboarding Project Manager, you’ll be the go-to guide for customers from Day 1, helping them get up and running with Workvivo. You’ll translate their goals into action, lead the setup and training, and ensure they hit the ground running with a successful platform launch. Being in the front-line while working with some of the biggest brands in the world, this opportunity is for a problem-solver and go-getter.About the Team Join the Onboarding Project Team at Workvivo, consisting of top-tier Implementation experts. Collaborate with customers to lead them through the onboarding process and train project teams on Workvivo features. Share best practices, provide change management support, and ensure successful Workvivo launches. This role offers a fulfilling opportunity to make meaningful contributions to customer success.Responsibilities<ul> <li>Understanding the goals &amp; objectives of new customers and translate those needs appropriately through the implementation and onboarding process Delivering projects following the Workvivo Customer Experience Implementation methodology.</li> <li>Managing multiple customer projects within scope and schedule.</li> <li>Engaging and manage key customer stakeholders throughout the implementation.</li> <li>Delivering high customer satisfaction with every interaction.</li> <li>Being the first point of contact for all aspects of your customer during Onboarding.</li> <li>Delivering training workshops and presentations to the customer in person / via video conferencing platform.</li> <li>Training and educating customers on how to effectively use Workvivo features and capabilities.</li> </ul>What we’re looking for<ul> <li>Have exceptional Interpersonal and Communication skills.</li> <li>Be fluent in Spanish and English.</li> <li>Experience in a customer-facing role in software project implementation.</li> <li>Deliver Project Management techniques and approaches Customer first mentality; ability to empathize and build customer loyalty.</li> <li>Adapt to a fast-paced, high energy environment.</li> <li>Maintain time management - you will manage numerous implementations simultaneously.</li> <li>Able to adapt as priorities and customer needs change.</li> <li>Identify opportunities and promote business benefits to a Customer adapting a consultancy approach.</li> <li>Produce well-structured and clear customer facing documentation and reports.</li> <li>Communicate and advise on technical aspects to non-technical teams.</li> <li>Fast decision-making ability to meet milestones and deadlines.</li> </ul>Salary Range or On Target Earnings:Minimum:$76 800,00Maximum:$186 200,00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:03/21/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment​ We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

Customer Onboarding Project Manager, Workvivo - Spanish

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.SUMMARYThe Rebate Reconciliation Analyst position will primarily be engaged in rebate reconciliation activities, payment analysis, dispute resolution, reserve analysis and other related financial analyses. This includes working closely with internal partners such as Trade Relations / Legal / Accounting and external partners such as Pharmaceutical ManufacturersThe successful candidate will possess the following skills:- Excellent problem solving skills.- Detail oriented and proven analytical skills are necessary with the ability to organize and prioritize workloads and meet strict deadlines.- Ability to handle basic to intermediate data manipulation and analysis- Excellent written and oral communication skills are essential as this position interfaces with various levels within the organization as well as with our external pharmaceutical company counterparts.As a member of the team, you will help drive value for our clients by reducing their overall drug spend. Our organization is focused on making quality care more affordable, accessible, simple, and seamless. Together, we are committed to helping people on their path to better health.Job Duties <ul> <li>Review and comprehend all contract terms applicable to the Reconciliation function</li> <li>Track and apply payments due from pharmaceutical manufacturers</li> <li>Identify any late payments and request late fee billing as required by contract</li> <li>Manipulate and Analyze payment data from pharmaceutical manufacturers</li> <li>Reconcile payment data received with Invoiced amount to identify all items disputed by pharmaceutical manufacturers</li> <li>Analyze and research all variances and disputed items and determine whether to accept or reject disputes</li> <li>Communicate with pharmaceutical manufacturers regarding variances and disputes</li> <li>Update internal dispute tracking data file on a monthly basis</li> <li>Perform analysis of required reserves on a monthly basis</li> <li>Investigate and respond to questions/inquiries regarding the status of open balances</li> <li>Ability to handle basic to intermediate data manipulation and analysis</li> </ul>Required Qualifications:<ul> <li>6 Months + years financial or analytical experience.</li> <li>Intermediate level Excel Skills including 6 Months + years’ experience</li> </ul>Preferred Qualifications:<ul> <li>Experience working in a dynamic, fast-paced environment.</li> <li>Experience with contract administration, financial and / or data analysis, data-mining, cash reconciliations, and complex processes is beneficial.</li> <li>PBM or pharmaceutical manufacturer experience and knowledge of pharmaceutical products preferred.</li> <li>Contract interpretation experience is preferred</li> </ul>Education:Bachelor’s Degree in Finance, Accounting, Business, Math, or Economics preferred or equivalent work experience.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$43,888.00 - $93,574.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">Benefits | CVS Health</a>We anticipate the application window for this opening will close on: 03/17/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Financial Operations Analyst

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. Remote-CA. ***Must reside in California***Healthcare lead experience with claims, appeals, and grievance strongly preferred.Position Purpose: The Supervisor of Appeals &amp; Grievances is accountable for the recruitment, hiring, promotion, counseling, and daily supervision of Grievance and Appeals Specialists and administrative support as they receive, investigate and resolve member complaints, member grievances, and provider disputes. This position is also responsible for the coordination of the resolution of grievance situations requiring competent and effective resolution in compliance with legal and regulatory requirements. This position will also perform initial and ongoing training in necessary skills and knowledge base and will assist Manager of Grievance and Appeals to establish and maintain procedures for Unit to maximize both outcomes and operational efficiency.<ul><li>Provides daily supervision for Grievance and Appeals Unit, including coordination of backup staffing, cross-training and deployment.</li></ul><ul><li>Performs recruiting, hiring, promotion, and performance evaluation tasks and counsels non-clinical Grievance and Appeals staff.</li></ul><ul><li>Orients and trains new Grievance and Appeals Unit members.</li></ul><ul><li>Continually trains Unit members concerning grievances, appeals, and provider disputes/appeals.</li></ul><ul><li>Regularly audits work of G&amp;A Specialists and reports results.</li></ul><ul><li>Coordinates investigation and resolution of complex appeal and grievance issues.</li></ul><ul><li>Provides approval decisions involving grievance and appeal determinations.</li></ul><ul><li>Coordinates maintenance and updates of desktop procedures and manuals for Unit.</li></ul><ul><li>Assists in the establishment of grievance operating procedures.</li></ul><ul><li>Prepares reports as required and performs trend analyses.</li></ul><ul><li>Participates in Health Plan audits as needed.</li></ul><ul> <li>Performs other related duties as required.</li> <li>Performs other duties as assigned</li> </ul><ul><li>Complies with all policies and standards</li></ul>Education/Experience: High School Diploma. Bachelor’s Degree preferred. 5+ years of experience in Managed Care. 2+ supervisory experience preferred.Pay Range: $26.50 - $47.59 per hourCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Supervisor, Appeals Grievance (State)

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Applicants for this job have the flexibility to work remote from home anywhere in the Continental United States.Position Purpose: Responsible for the timely, consistent, and accurate communication of state and federal regulatory updates related to the regulatory filing of commercial plans. Prepares, organizes, and submits the annual QHP and Off-Exchange product filings for assigned states using Health Insurance Oversight System (HIOS) and System for Electronic Rates &amp; Forms Filing (SERFF).<ul> <li>Monitors regulatory guidance and requirements affecting Centene’s commercial products. Analyzes, interprets, summarizes and distributes regulatory filing guidance to impacted cross-functional departments. Provides guidance to business to help them understand regulatory filing requirements and timelines.</li> <li>Executes timely and accurate formal regulatory filings, including the annual QHP and off-exchange product filings, seeking approval of our commercial health products within Health Insurance Oversight System (HIOS) and System for Electronic Rates &amp; Forms Filing (SERFF) for assigned states ensuring deliverables spanning across multiple departments are received and appropriately filed.</li> <li>Acts as the primary contact between Regulators and the company, supporting communication during the filing season as needed. Manages relationship with regulatory agencies (Department of Insurance and Centers for Medicare &amp; Medicaid Services (CMS)) related to the commercial filings. Leads responses to DOI objections and CMS correction communications for assigned states. Partners closely with health plans in managing relationships with regulatory agencies, including state regulators and State Based Exchanges.</li> <li>Conducts assigned special projects and maintains multiple critical trackers related to filing work. Should have the ability to understand the needs of internal and cross-functional departments and communicate those needs effectively at the appropriate level of detail for the audience.</li> <li>Performs regulatory filing research to aid in the development of new products and initiatives for the Enterprise related to commercial products. Responsibility for understanding regulations and business needs for multiple states, as well as federal regulations pertaining to the commercial health insurance market.</li> <li>Interprets and distributes data collected throughout the filing season to aid in proactively updating processes for ongoing improvement across multiple departments.</li> <li>Creates and maintains a deliverables chart which outlines all required documents needed for state specific filings. Audits trackers and deliverable for assigned states to ensure consistency and quality across teams.</li> <li>Develop trust-based relationships and collaborates with other functional areas to collect information, follow up with team and others for project deliverables and serves as a Subject Matter Expert. Leads sub-projects and smaller initiatives.</li> <li>Maintains and implements department policies, procedures, and work processes.</li> <li>Identifies, analyzes, and manages resolution of filing related issues for low risk states. May attend external and/or virtual conferences and seminars to evaluate industry trends.</li> <li>Performs other duties as assigned.</li> <li>Complies with all policies and standards.</li> </ul>Education/Experience:<ul> <li>Bachelor's Degree Business, Communications, Healthcare, Political Science/ Pre-Law or equivalent experience required.</li> <li>3+ years Regulatory experience, including product regulatory filings (CMS and/ or State DOI).</li> <li>Experience in commercial health insurance required.</li> </ul>Pay Range: $26.50 - $47.59 per hourCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Regulatory Operations Filing Analyst II

CompanyCox Communications, Inc.Job Family GroupCustomer Care GroupJob ProfileCustomer Project / Program Manager IIManagement LevelIndividual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the weekTravel %NoWork ShiftDayCompensationCompensation includes a base salary of $65,500.00 - $98,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionJob SummaryThis position is on the Carrier Sales Operations Team: In addition to major task listed below, this role will specifically manage Pre-order fulfillment task to facility all fulfillment activities performed by local markets. This work involves working in multiple systems including Neustar, Optix, MINT, and Sales Force. Work is performed for Wireless. These customers (AT&amp;T Mobility, Verizon, TMO, and Dish) are a part of the 200+ Carrier customers that Cox serves nationally. Carrier Projects span multiple states and require national project management disciplines (customer communications, project reprioritization, internal / customer negotiation, and portfolio / project risk management) for these multi-month(s) / year(s) projects supporting these customers. This position has independent discretion (up to $25K / per project) for the management of all types of Carrier projects including new installs, upgrades / downgrades, off net builds - including multiple cell tower circuits, and dark fiber circuit projects, small cell projects, as well as some Type III projects outside of COX’s footprint. This position will determine the total duration needed for each type of project and oversee the end to end process with support from their field PM peers managing the construction boundary partners. This position requires a high level of professionalism due to the communication and decision making required for these customers. This position is a part of a team that supports medium to large sized Carriers in both simple and highly complex multi-site wireline and wireless projects. This role requires attention to detail as projects and MSA agreements are highly complex and will require partnership and intense coordination with others (e.g. Field Fulfillment - Program Management, sales, etc.). Supports longer term sales cycles (e.g. multiple months to years). Requires a high level of professionalism due to level and types of clients.Major Tasks<ul> <li>Manages multiple Carrier projects concurrently </li> <li>Manages Carrier Projects (Wireless) through multiple systems - into Neustar/OPTIX /MINT/ Salesforce with all pertinent customer project information including project due date, customer location information</li> <li>Partners with peer Field PM’s to solve project delays (serviceability, project prioritization, construction, etc.)</li> <li>Ensures that Building Access Agreement (BAA) process completes according to plan.</li> <li>Proactive Customer Communications:</li> <li>Provides each customer with necessary status (at a Carrier level) of all of their projects, due dates and current state of install. Includes risk and notes from all field teams as needed. </li> <li>Single point of contact for managing Customer Escalations / Clarifications (project changes / cancels / disputes) prior to bill • Weekly / Monthly Performance Scorecard reviews with Carriers</li> <li> Conducts monthly market calls with CAM / PM and Atlanta Sales / Install Funnel / Builds Risk Mitigation Plan <ul><li>Other internal projects as assigned – Works with boundary partners for any OMS simplification / conversion programs (Granite / CABS automation, Quality / Transaction Reduction Projects / ICOMS / CABS Conversions projects, etc.)</li></ul> </li> <li>Partners with National Account Mgrs. to address unique Carrier requests. Maintains the consistency of assigned strategic National Accounts, ensuring consistency throughout internal databases and proactively mitigating potential issues. To provide and review the customer inventory, renewals, and term dates of supported accounts with the account and senior management semi-annually; this will require the PM to gather and review information from SharePoint, conduct account audits, ensure timely and accurate billing credit processing, manage MACD requests and ensure proper segmentation of data.</li> </ul><ul> <li>Regularly exercises discretion and independent judgment to size and plan each Carrier project, including project reprioritizations – nationally. Manage the project from initiation to billing complete • Partners with CB Markets, and National Carrier customers in planning and defining multiple customer projects and project priorities, Carrier resource allocation and timing of deliverables.</li> <li>The Project Manager will act as our clients trusted advisor and be assigned to a base of multi-market, multi-location customers with large geographic footprints. The Project Manager is expected to build relationship equity and maintain a consistent line of communication with customers, advocate the customer’s best interest during escalation of issues and coordinate in-person meetings to resolve issues with customers</li> <li>Manages installation dates and times with Field PM’s and customer. Schedules customer due date within the required customer timeframes in the necessary systems.</li> </ul><ul><li>Partners with the NAM team to assist with MACD and renewal efforts. This may also assist in escalation management on behalf of the NAM to ensure a better customer experience.</li></ul>Minimum Requirements<ul> <li>Bachelor’s degree in a related discipline and 2+ years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and up to 2 years’ experience; or 6+ years’ experience in a related field</li> <li>Strategically minded with an ability to align and collaborate with cross functional teams</li> <li>Superior strategic, analytical and negotiating skills</li> <li>Excellent interpersonal and proactive customer service skills</li> <li>3 years of commercial telecom account management experience </li> <li>Knowledge of broadly used telecom technologies (i.e. SIP, WAN, hosted telephony)</li> <li>Required knowledge of Carrier project management process</li> <li>Proficient in Windows based applications (Word and Excel, Tableau)</li> <li>Ability to meet deadlines with attention to detail</li> <li>Works effectively with teams throughout the organization</li> <li>Experience in the telecommunications industry</li> <li>High Energy with the desire to learn and grow</li> </ul>Preferred <ul> <li>Working knowledge and experience with Salesforce.com and Tableau strongly desired</li> <li>Willingness to take action and be accountable for results</li> </ul>BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Cox Automotive Inc.

Carrier Project Manager II

Centene is transforming the health of our communities one person at a time. As an Executive on our team, you could be the one who changes everything for our 28 million members. Position Purpose: Oversee utilization management non-clinical operations, procurement opportunities, new product implementations and initiatives for assigned business unit or product line to meet strategic objectives.<ul> <li>Responsible for day to day operations of assigned business unit or product line ensuring product strategy developed and key priorities are implemented. Execute projects and activities to ensure health plans are meeting all product goals.</li> <li>Provide day to day oversight of assigned business unit or product line.</li> <li>Collaborate with multiple stakeholders and business unit leadership to establish strategic vision, operational objectives, and policies and procedures ensuring compliance with state and federal contracts, related laws, regulations and executive orders.</li> <li>Perform duties as senior liaison between product line, other business units, corporate, and external stakeholders related to operational areas.</li> <li>Ensure key operational needs of assigned business unit or product line are met Oversight of relevant corporate business units to ensure the development and implementation of operational work processes and systems within product lines to senior management.</li> <li>Act as lead on new product implementations.</li> </ul>Education/Experience: Bachelor's degree in Business Administration, Healthcare Administration, or related field. Master’s degree preferred. 8+ years of operations, management, or administration experience in the Healthcare or Insurance industry. Experience with business development and knowledge of legislative and/or regulatory processes preferred.Pay Range: $182,100.00 - $345,600.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Staff Vice President PHCO UM Operations Support

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit <a href="https://www.classy.org" target="_blank">www.classy.org</a>. Join our dynamic team as a Lead Marketing Operations Manager, where you'll play a pivotal strategic role in shaping and optimizing our marketing technology and data management systems, driving innovation in marketing automation, and enhancing operational efficiency. The Job… <ul> <li> <ul> <li>Marketing Technology and Data Management</li> <ul> <li>Guide the development of the marketing technology stack, ensuring seamless integration, operation, and optimization of software such as Salesforce, Marketo, 6sense, and Sendoso</li> <li>Audit and enhance marketing’s data strategy to manage lead lists, data enrichment, and form handling across all channels. Ensure data integrity and accessibility across marketing functions</li> <li>Work with Marketing Intelligence to create and maintain dashboards and reports to monitor key marketing metrics, providing insights and recommendations to improve performance</li> </ul> <li>Process Optimization and Operational Efficiency</li> <ul> <li>Experience tracking and reporting on Account Journeys in relation to activities (marketing + sales) – creating repeatable processes</li> <li>Optimize the campaign response-to-MQR process, collaborating with SDR, sales, and marketing teams to enhance lead management, routing, scoring, and nurturing</li> <li>Direct A/B testing efforts to identify and implement best practices, driving continuous improvement in marketing tactics and strategies across teams and geographies</li> <li>Work in tandem with an Email Marketing Manager to optimize Marketo and Salesforce integration including segmentation, duplicate records, etc.</li> <li>Establish and maintain scalable processes to ensure best practices in campaign and lead management for inbound and outbound marketing</li> <li>Deep understanding of the marketing technology landscape and the ability to quickly evaluate and learn new technologies</li> </ul> </ul> You… <ul> <li>Have 8+ years of experience in marketing operations</li> <li>Possess deep expertise in top-of-funnel strategies and processes that fuel conversion and meaningful pipeline growth</li> <li>Understand how IT, sales, finance, marketing, and sales development interweave with each other from a planning perspective</li> <li>Can prove your ability to translate data into meaningful insights that drive business outcomes</li> <li>Create and maintain demand gen and ABX reports and dashboards for funnel performance and marketing-sourced opportunity and pipeline creation by segment, campaign, and channel</li> <li>Understand how to translate business process and policies into meaningful documentation</li> <li>Self-motivated, detail-oriented, and capable of managing multiple projects independently</li> <li>Manage the hygiene and quality of marketing data</li> <li>Possess proficiency and familiarity with the following systems:</li> <ul> <li>Salesforce administration, reporting &amp; dashboarding</li> <li>Marketo marketing automation </li> <li>Salesloft sales engagement administration</li> <li>6sense/Slintel administration</li> <li>Qualified administration</li> <li>Sendoso administration</li> <li>Jira</li> <li>Asana project management experience</li> </ul> </ul> Preferred… (OPTIONAL) <ul> <li>Have defined and deployed privacy and consent management procedures to maintain compliance with regulations like GDPR and CCPA</li> </ul> </li> </ul> Why you’ll love it here: <ul> <li>Market competitive pay.</li> <li>Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. </li> <li>401(k) retirement plan with company matching.</li> <li>Hybrid workplace with fully remote flexibility for many roles.</li> <li>Monetary support for new hire setup, hybrid work &amp; wellbeing, family planning, and commuting expenses.</li> <li>A variety of mental and wellness programs to support employees. </li> <li>Generous paid parental leave and family planning stipend.</li> <li>Company provided life and disability coverages.</li> <li>Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.</li> <li>Learning &amp; development and recognition programs.</li> <li>“Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.</li> <li>Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.</li> <li>Employee resource groups.</li> <li>Your work has a real purpose and will help change lives on a global scale.</li> <li>You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. </li> <li>We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.</li> <li>We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!</li> </ul> The total annual salary for this full-time position is $113,000 - $170,000+ equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at <a href="#">accommodationrequests@gofundme.com</a> Dedication to Diversity GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers. Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with <a href="https://www.gofundme.org/" target="_blank">GoFundMe.org</a>, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their <a href="https://www.gofundme.org/wp-content/uploads/2024/08/GoFundMe.org-FY24-Annual-Report.pdf" target="_blank">FY ‘24 annual report</a>. Our<a href="https://www.gofundme.com/c/gofundme-2024-year-in-help" target="_blank"> annual “Year in Help” report </a>reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our <a href="https://www.gofundme.com/c/newsroom" target="_blank">Newsroom</a>.

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