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<h2 id="jobDescriptionHeading"> Job Description </h2> Utica Park Clinic South Tulsa ENT is searching for a skilled BE/BC Otolaryngologist to join its established employed practice in Tulsa, OK. With a well-received mentorship program--new graduates are welcome to apply! About Your Work: <ul> <li>Join a team of 3 physicians, 1 NP, 1 PA, 2 Audiologists and an experienced support staff </li> <li>First Assist surgical support</li> <li>The outpatient clinic is conveniently located adjacent to award-winning Hillcrest Hospital South. </li> <li>Inspire Technology</li> <li>Office Schedule: 8 a.m. to 5 p.m. </li> <li>4 hours of administrative time/week</li> <li>Avg. 18 patients/day</li> <li>Onsite testing available</li> <li>Call is not burdensome: 1:6-1:9 (8-9 weeks total a year)</li> <li>Providing Call Coverage for Hillcrest Hospital South &amp; Hillcrest Medical Center (13 mi apart) &amp; OSU Medical Center</li> <li>Teaching opportunities available if desired</li> <li>Epic EMR</li> </ul> Recruitment Package may include: <ul> <li>Base salary + wRVU production incentive</li> <li>CME allowance</li> <li>Sign-on bonus</li> <li>Medical debt assistance + Consultative services by Navigate Student Loans</li> <li>Relocation allowance</li> <li>Residency stipend</li> <li>Paid malpractice coverage</li> <li>Health benefits + Retirement plan</li> <li>Marketing + practice growth assistance</li> </ul> - J-1 waiver supportvia State Conrad 30, ARC, DRA, HHS based on location and specialty - H-1B support viathe H-1B lottery - O-1 Awards: Hillcrest Medical Center and Hillcrest Hospital South both received an "A" Patient Safety Rating in Fall 2023 from The LeapFrog Group, with The LeapFrog Group also recognizing Hillcrest Hospital South as a "Top 123 Hospital of 2023" for being a "Top Teaching Hospital." About Utica Park Clinic: Utica Park Clinic (UPC) is recognized as a high-quality, multi-specialty healthcare group in northeastern Oklahoma. It is part of Hillcrest HealthCare System (HHS). HHS has over 1,200 beds and has been providing hope, health, and healing to its patients for more than 100 years. UPC has grown to employ nearly 325 exceptional healthcare providers and 875+ support staff. With a presence in 18 northeastern Oklahoma communities and maintaining over 70 clinic locations, UPC offers close to 30 specialties to address the needs of the communities we serve. About the Community: Located in northeastern Oklahoma, Tulsa is Oklahoma's second-largest city, beautifully situated on the Arkansas River. As the 7th sunniest state in the U.S. (234 sunny days/year) Tulsa (dubbed T-Town) is an outdoor hub w/ amazing parks (130 of them) including the River West Festival Park. Residents also enjoy eclectic shopping and restaurant options, with easy access the Tulsa International Airport offering more than 30 direct flights. Home to the University of Tulsa and a population of more than 1 million in the Tulsa metroplex, residents take full advantage of a thriving outdoor recreation hub, coupled with a safe metropolitan experience featuring diverse arts and cultural offerings. Live music lover’s often visit popular spots such as Cain’s Ballroom, Tulsa Theater, and The BOK Center. 122 mi NE of Oklahoma City ]]&gt;

Utica Park Clinic

ENT Employment for 2025 Availability | Tulsa, OK | Residency Stipend/Sign-On Bonus

<h2>Posting Details</h2> Position Information Position Title Professor of Mathematics and Department Chair Job Description The Department of Mathematics at the University of Tulsa is seeking a highly qualified individual eligible to be hired (with tenure) at the rank of Professor and serve as the Department Chair for Mathematics. The Mathematics Department is housed in the newly formed College of Engineering and Computer Science (ECS). With supported goals to grow the graduate enrollment and reinstate the Math PhD program, the Mathematics Chair will lead the department through significant transformation. The department seeks an energetic leader who will collaborate with the rest of the faculty to develop a vision that aligns with the university’s strategic plan. Aiming to become a research-intensive R1 institution and a top ranked school, the University of Tulsa (TU) is investing and expanding in several strategic research areas. To support this growth initiative, the ECS College intends to significantly increase its faculty in the next 5 years and seeks inspired, driven academics to join it in this mission. The Mathematics Department prioritizes excellence in teaching, research, and community engagement. The department has a reputation for collaborative research in various areas of mathematics including work in partial differential equations, bioinformatics, computational mathematics, and statistics. The department currently consists of 6 tenured and 5 teaching faculty. Undergraduate programs include BA and BS in Mathematics, and BS in Applied Mathematics. The MS program in Applied Mathematics is available both in the traditional two-year track and as an accelerated option. Highlights of community engagement include facilitating math circles, math competitions, and summer camps for area students and teachers. Information on the department can be found at <a href="https://engineering.utulsa.edu/mathematics/" target="_blank">https://engineering.utulsa.edu/mathematics/</a> Characteristic Duties: <ul> <li>Teaching at both the undergraduate and graduate levels.</li> <li>Involvement in active research that complements and enhances existing research areas, such as applied and numerical analysis and interdisciplinary fields.</li> <li>Overseeing and managing departmental faculty and staff, including performance reviews, contract renewals, and professional development.</li> <li>Leading efforts to recruit and retain talented faculty, encouraging diversity and inclusivity within the department. </li> <li>Oversight of the departmental budget.</li> <li>Oversight of annual program assessment, program review, and continuous improvement processes.</li> <li>Monitoring teaching loads to ensure a balanced workload for faculty.</li> <li>Providing leadership for all aspects of the department.</li> <li>Balancing the needs of the department and the broader interests of the college through effective communication and collaboration.</li> </ul> The University of Tulsa is located in Tulsa, Oklahoma, a city with a population of over 1,000,000 in the metro area. Underpinned by an endowment in excess of $1.4 billion, TU is a private university with approximately 4,000 undergraduate and graduate students in the Colleges of Arts and Sciences, Business, Engineering and Computer Science, Health Sciences, and Law. TU is one of the top 100 private U.S. research establishments, and Oklahoma’s highest-ranked private university, according to US News and World Report data. The College of Engineering and Computer Science has a global reputation in Energy and Cyber Security, with long-standing scholarship contributing to service programs supported by the NSF and the National Security Agency. TU also owns a large-scale research facility that has hosted numerous Industry/University partnerships and consortia for more than 50 years. Math faculty are active participants in these partnerships and consortia. The College is home to 52 tenured/tenure-track faculty and 18 teaching faculty, and has seven PhD programs that produce excellent scientists and engineers for placement as professors and researchers at universities, national labs, and industries across the country and the world. Required Qualifications Minimum Qualifications: <ul> <li>A PhD in Mathematics with an established career at the rank of Associate Professor or full Professor.</li> <li>Evidence of excellence in teaching and scholarship, and distinction in professional achievements.</li> <li>Successful history of administrative service and leadership, and an ability to develop and implement a departmental strategic vision that aligns with the university’s stated goal of moving from R2 to R1 status, and to promote growth and excellence in research, teaching, and community engagement.</li> <li>Excellent interpersonal, written, and oral communication skills in order to provide open exchange of information and leadership within the department and across the university.</li> <li>Ability to maintain and foster the existing departmental culture of collegiality, and serving as a good colleague and mentor to faculty, staff, and students.</li> <li>Willingness to share the department’s commitment to the recruitment, retention, and mentoring of faculty and students from underrepresented and marginalized groups.</li> </ul> Preferred Qualifications N/A Physical Demands Minimal physical demands. Posting Detail Information Posting Number F174P Open Date 09/19/2024 Close Date Open Until Filled Yes Special Instructions to Applicants Applicants should submit a cover letter, curriculum vitae, teaching statement, research statement, and leadership statement, and a list of five references that include postal addresses, phone numbers, and email addresses. Full consideration will be given to applications received by January 1, 2025. Applications received after that date may be considered until the position is filled. It is anticipated that the appointment will begin in the Fall 2025 semester. Advertising Summary <h2>EEO Statement</h2> EEO Statement Eeo Statement Summary The University of Tulsa seeks to recruit and retain talented students, faculty and staff from diverse backgrounds. The University of Tulsa is an affirmative action/equal opportunity employer and encourages qualified candidates across all group demographics to apply. The University does not discriminate on the basis of personal status or group characteristic including, but not limited to race, color, religion, national or ethnic origin, age, sex, disability, veteran status, sexual orientation, gender identity or expression, genetic information, ancestry, or marital status. The University of Tulsa is an Equal Opportunity Employer including Disability/ Veteran. <h2>Supplemental Questions</h2> Required fields are indicated with an asterisk (*). <h2>Documents Needed To Apply</h2> Required Documents <ol> <li>Cover Letter</li> <li>Current Curriculum Vitae</li> <li>Research Statement</li> <li>Teaching Statement</li> <li>Leadership Statement</li> <li>List of five (5) references</li> </ol> Optional Documents

University of Tulsa

Professor of Mathematics and Department Chair

Job Posting TitleDirector of Pharmacy ServicesAgency452 MENTAL HEALTH AND SUBSTANCE ABUSE SERV.Supervisory OrganizationCentral Office - Quality and SafetyJob Posting End Date (Continuous if Blank)Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.Estimated Appointment End Date (Continuous if Blank)Full/Part-TimeFull timeJob TypeRegularCompensationBased on education and experienceJob DescriptionEmbark on an exciting journey as the Director of Pharmacy Services at Tulsa Center for Behavioral Health (TCBH) in Tulsa, OK In this dynamic role, you will manage a pharmacy dispensing a large variety of medications and medical supplies to multiple facilities while maintaining accreditation standards (TJC, CIHQ, etc.). TCBH, an accredited 56-bed acute care psychiatric hospital, specializes in serving individuals experiencing mental health crises, with or without substance abuse, who are medically stable. This position will transition into our new 140,000 square foot, 106-bed hospital, slated for completion in 2026. This state-of-the-art facility, the Oklahoma Psychiatric Care Center, will feature a 24-hour crisis response Urgent Recovery Center and will be situated in the OSU Academic Medical District, near the new VA Hospital and the OSU Medical Center in downtown Tulsa. Job Type/Salary:<ul> <li> Application Deadline: Until filled</li> <li> Employment Type: Full-time</li> <li> Vacancies: 1</li> <li> Salary: Based on education and experience.</li> <li> FLSA Status: Exempt</li> </ul> Minimum Qualifications and Experience:Possession of a valid license to practice pharmacy in the State of Oklahoma, plus four years of experience as a pharmacist, including three (3) years in a supervisory or administrative capacity Special Requirements:<ul><li>Applicants must be willing and able to fulfill any job-related travel normally associated with this position.</li></ul> Benefit Highlights: The Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS) offers a robust benefits package, including:<ul> <li>State-paid benefit allowance to help off-set the cost of insurance premiums</li> <li>Choice of health insurance plans with comprehensive coverage</li> <li>Flexible spending accounts for healthcare or dependent care expenses</li> <li>Employee assistance programs and health/fitness initiatives</li> <li>11 paid holidays, 15 days of vacation, and 15 days of sick leave in the first year</li> <li>Retirement Savings Plan with a generous match</li> <li>Longevity Bonus based on years of service</li> <li>Student Loan repayment options</li> <li>Training opportunities to meet CEU requirements</li> </ul> About Us: The Oklahoma Department of Mental Health and Substance Abuse Services is the cornerstone of the state’s mental health and substance use treatment services. Since 1953, we have been the foremost authority in Oklahoma for mental health and addiction services, spanning prevention, treatment, and recovery support. With a network of state-operated and contracted treatment provider organizations, we are committed to serving our community with excellence and compassion. Join us in making a meaningful difference in the lives of individuals and families in need of behavioral health support. Apply today to lead the transformative initiatives at Tulsa Center for Behavioral Health! Reasonable accommodation to individuals with disabilities may be provided upon request.An Equal Opportunity Employer.Equal Opportunity EmploymentThe State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.Current active State of Oklahoma employees must apply for open positions internally through the Workday <a href="https://www.myworkday.com/okgov/d/inst/13102!CK5mGhMKBggDEMenAhIJCgcI1Q0Q9awD*hhchkxIfQMo~/cacheable-task/2998$46522.htmld" target="_blank">Jobs Hub</a>.

State of Oklahoma

Director of Pharmacy Services

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Harsco

Tool & Die Maker II

If you don't see a specific opening that fits your skillset, apply here.

Zero Card

General Application

<h2>Who we are</h2> Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search. Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc" target="_blank">@kentikinc</a>. <h3>What we do</h3> Kentik is looking for an experienced software engineer with an operational mindset to join our Infrastructure team as a Staff SRE. This infra team is in charge of the software stack that powers Kentik - from configuration management and orchestration, API and service fabric, to datastores and data pipelines, developer experience and internal observability. In partnership with our hardware and network operations team, we provide a reliable platform for other engineering teams to build on. We are an international group of collaborative, experienced developers and operations practitioners, with broad and deep knowledge of networks, systems and applications. What you'll do The role is a mix of development and operations. You will be writing code for internal API services and tools, as well as operating these services in production, along with third-party components like envoy or postgres. <ul> <li>Own, scale and maintain our core infrastructure, both on bare metal deployments and major public clouds; keep everything healthy and up to date</li> <li>Bring our overall reliability to new levels, streamline and simplify our stack, and contribute to our efforts automating all the things</li> <li>Define and refine our platform offering - reliable, easy to use "paved path" solutions we provide to the rest of the engineering organization </li> <li>Identify needs, spec plans, and deliver value to our internal customer teams on an ongoing basis</li> <li>Participate in our low-noise on-call rotation, and help other teams with their internal monitoring needs and practices</li> <li>Contribute to our nascent efforts to make customer On-Prems a repeatable, scalable product</li> <li>Work with the hardware and network operations team to keep our datacenter humming and our systems provisioned</li> <li>Collaborate with other engineers in a dynamic, fast-paced and very collaborative remote environment</li> </ul> <h3>What you'll bring</h3> Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! <ul> <li>5+ years of relevant experience</li> <li>An SRE mindset and and the drive to build reliable, easy to operate systems</li> <li>Running, scaling, tuning postgres, kafka or other datastores and third-party applications</li> <li>Experience building apps and services (i.e. Go or nodejs, GRPC, postgres or mysql)</li> <li>Shipped projects from scratch and maintained them over a period of time</li> <li>Clear communication, both synchronous and via technical plans</li> <li>A practice of instrumenting your services and setting up the right monitoring and alerts</li> <li>Passion for building and providing amazing tools and platforms to other engineers</li> </ul> <h3>Our tech stack</h3> <ul> <li>Our core data engine and platform are primarily written in Go</li> <li>We use Node.js + Express for application serving, and React as our primary UI framework</li> <li>We also use some JS and Python for tooling/scripting</li> <li>In addition to our own database, we use Postgres, Kafka, Mysql, and Redis</li> <li>Internal and public APIs expose both rest/json and gRPC endpoints</li> <li>Haproxy, Envoy for API traffic routing and balancing</li> <li>Github for source control, PRs, issues</li> <li>Jenkins for automated builds</li> </ul> <h3>What we offer</h3> Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The compensation range for this position is: $185,000 - $250,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. <h2>Come work with us</h2> The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Kentik

Staff Site Reliability Engineer, Infrastructure

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Salary Range $89,458.00 - $121,031.00 Salary Job Shift Day Job Category Sales <h2>Description</h2> Job Summary: Supports salespeople in various technical and analytical responsibilities related to sales operations, while providing exceptional customer service to internal and external customers. Collaborates closely with sales personnel to ensure efficient sales processes and maintain high standards of customer satisfaction. Involves using selection software to configure equipment to meet customer and project needs, including the selection, ratings, preparing submittal documents, and configuring special applications of AAON products. Interacts directly with customers on occasion as determined by the salespeople. Assists with hosting customer visits, leading tours and training customers. Essential Job Duties and Responsibilities: <ul> <li>Reviews customers’ technical documents and requirements and makes appropriate equipment selections and recommendations to the salesperson for final review prior to being provided to the customer.</li> <li>Analyzes data such as customer designs and specifications, or existing equipment and systems, to determine the unique HVAC equipment and systems to meet customer-specific requirements. </li> <li>Recommends pricing of equipment options for special applications for industrial and commercial projects. </li> <li>Develops applications related to obtaining SPAs, special drawings, special coil performance, as well as other functions.</li> <li>Prepares equipment submittals to be provided to customers for formal approval prior to placing an order.</li> <li>Manages all aspects of assigned National Account projects, including projects for one very large account, and may expand to other customers in the future.</li> <li>Assists the sales team by performing steps related to Premium Ship Requests, such as: bill of material examination, long-lead part identification, etc.</li> <li>Travels occasionally to support salesperson and customer needs at customer’s location such as design review meetings, job site walks, etc.</li> <li>Drives completion of various internal sales administration activities related to order entry, credit, manufacturing, purchasing, shipping, warranty, etc.</li> <li>Drives resolution of internally escalated issues that fall back on the Salesperson, such as complex warranty issues, missing requested ship dates, etc.</li> <li>Collaborates with other departments such as Production Controls and Customer Service to organize data and prepare communications to Reps in the event of any special or urgent projects.</li> <li>Covers responsibilities for Salesperson when they’re on vacation or unavailable.</li> </ul> <h2>Qualifications</h2> Education and Experience Requirements: <ul> <li>Bachelor’s degree in Mechanical, Electrical, Industrial or Chemical Engineering, or a similar degree in applied sciences; master’s degree would be preferred, and 5 years’ relevant engineering or related experience.</li> <li>Requires completion of AAON’s Master’s of HVAC, or similar HVAC training program.</li> </ul> Knowledge, Skills, and Abilities: <ul> <li>Demonstrates strong Engineering/technical, analytical, problem-solving, and interpersonal skills.</li> <li>Exhibits excellent written and verbal communication skills.</li> <li>Ability to make engineering decisions and recommendations based on HVAC system design requirements.</li> <li> Demonstrates strong multi-tasking capabilities and organizational skills. </li> </ul> Work Environment: <ul> <li>Ability to sit and/or stand for prolonged periods of time.</li> <li>Work is primarily performed in a climate-controlled office setting.</li> <li>Frequent exposure to manufacturing facilities with seasonal hot and cold temperatures, dust, and some exposure to chemicals/fumes. </li> <li>Ability to work in conditions below 32 degrees or above 90 degrees on occasion.</li> <li> Occasional travel as required. </li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Aaon

National Accounts Applications Engineer

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Salary Range $19.00 - $28.51 Hourly Job Shift Day <h2>Description</h2> Job Summary: Creates and enters coil/mechanical drawings into an electronic system utilizing Computer Aided Design software. Essential Responsibilities/Activities: <ul> <li>Creates and revises mechanical drawings for manufacturing.</li> <li>Updates drawings to meet current production requirements.</li> <li>Reads and understands technical manuals, instructions, and criteria.</li> <li>Understands in-house programs for drawing create and store.</li> </ul> Education and Experience Requirements: Degree(s): None License(s): None Certification(s): CAD training <ul> <li>Applicable certification from a Technical/Vocational Training institution.</li> <li>Minimum of 1-2 years of industry experience or equivalent experience in a similar industry.</li> <li>Basic knowledge of commonly-used symbols, practices, and procedures within the mechanical field is preferred.</li> </ul> <h2>Qualifications</h2> Essential Mental Functions: <ul> <li>Communicates effectively in written and spoken form.</li> <li>Exhibits good decision making and problem solving abilities. </li> <li>Demonstrates strong multi-tasking capabilities.</li> <li>Works effectively in a team environment.</li> <li>Works effectively in a fast-paced high-pressure environment.</li> </ul> Essential Physical Functions: <ul> <li>Lift up to 50lbs.</li> <li>Sit or stand for up to 95 percent of work hours.</li> <li>Periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.</li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Drafter I, Mechanical

Ready to be a Titan? What you'll do:<ul> <li>Design and develop comprehensive solutions on Salesforce (and integrated applications) to support contact center operations, including agent productivity, customer interactions, and workforce management.</li> <li>Interpret system and business requirements to create detailed technical specifications and design documents, adhering to SDLC, with a focus on integrating with telephony and workforce management platforms.</li> <li>Build and maintain seamless integrations between Salesforce and contact center technologies (e.g., TalkDesk, Genesys, Assembled, Ring Central, etc), ensuring accurate and efficient data flow and real-time operational insights.</li> <li>Develop and implement automated workflows and processes to optimize contact center operations, such as call routing, agent scheduling, performance monitoring, and quality assurance.</li> <li>Utilize AI/ML models to predict customer behavior, optimize resource allocation, and improve performance (e.g., predictive routing, agent skill-based routing, forecasting).</li> <li>Enhance existing processes through innovative technical solutions, driving improved customer experience, increased agent efficiency, and reduced operational costs.</li> <li>Collaborate closely with contact center managers, agents, engineers, and business stakeholders throughout all project phases, from design and development to testing and deployment.</li> <li>Provide ongoing support and maintenance for the Salesforce instance and integrated technologies, ensuring optimal performance and addressing evolving requirements.</li> <li>Ensure data quality and integrity across all systems and the Salesforce platform, providing valuable insights into customer interactions and agent performance.</li> <li>Maintain a flexible and proactive approach to adapt to changing project requirements and effectively contribute to the team's success.</li> <li>Leverage AI technologies like conversational AI, machine learning, and natural language processing to enhance customer interactions and improve agent efficiency (e.g., chatbots, sentiment analysis, AI-powered routing).</li> </ul>What you'll need:<ul> <li>BS/BA degree in Computer Science, Engineering, or a related field, or equivalent experience</li> <li>Deep knowledge of Salesforce Service Cloud and Sales Cloud, with a strong focus on features supporting contact center operations (e.g., Service Console, CTI integration, Omni-Channel).</li> <li>5+ years of hands-on Salesforce development experience using Apex, Lightning UI (Aura/LWC), REST/SOAP APIs, Visualforce, JavaScript, XML, JSON, HTML, CSS, and AJAX</li> <li>Solid software design, coding, testing, maintenance, and debugging skills on the Salesforce CRM platform.</li> <li>Expertise in CI/CD tools like Autorabit, Github, Bitbucket, Jenkins, and ANT</li> <li>Salesforce certifications (Platform Developer I/II - required, Service Cloud Consultant - preferred).</li> <li>Strong understanding of Managed Packages, OAUTH2, Caching, Future calls, outlook integration, open CTI and salesforce features.</li> <li>Experience designing and implementing integrations between Salesforce and contact center technologies (e.g., TalkDesk, Genesys, Assembled, Ring Central, etc) using standard connectors or APIs.</li> <li>Proven ability to independently lead technical projects from conception to delivery, including solution design and implementation.</li> <li>Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and leadership.</li> <li>Experience with integrating Salesforce and contact center technologies with other applications (e.g., Gong, Calendly, ticketing systems like Zendesk or Freshdesk). Required</li> <li>Demonstrate a strong understanding of key contact center metrics (e.g., handle time, abandonment rate, customer satisfaction, first call resolution) and how to leverage Salesforce and other tools to track and improve these metrics.</li> <li>Experience with integrating AI/ML models into contact center solutions (e.g., routing automation, sentiment analysis, chatbots, speech-to-text, agent assist technologies) preferred</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $113,100 USD - $151,300 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Senior Salesforce Developer, Customer Support Systems

<h2>Job Details</h2> Job Location Any AAON Location - Tulsa, OK Position Type Full Time Salary Range $111,348.00 - $167,023.00 Salary Travel Percentage More than 50% Job Shift Day Job Category Sales <h2>Description</h2> Job Summary: Responsible for achieving regional sales operational objectives by providing leadership to representatives, strengthening and supporting their businesses and sales teams. Objectives in assigned territory primarily include leading customer acquisition, building strong pipeline of opportunities, accurate forecasts, revenue growth, and increased market share. Duties with represetatives also include understanding customer needs, providing market and technical expertise, and engaging directly with customers alongside reps. Regional Sales Managers engage with fellow leaders and upper management in contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards. Essential Responsibilities: <ul> <li>Under the direction of Director of Sales, leads representatives in assigned territory with close engagement with principals, leaders, and sales teams. </li> <li>Ensures sales financial objectives are met on a monthly, quarterly, and annual basis by preparing an annual financial plan/quota for each representative, inspecting foreasts from reps, and identifying corrective needs, and initiating any corrective actions.</li> <li>Consults with and coaches representative’s principals and leaders in ways to strengthen their businesses and results.</li> <li>Work with AAON representatives to strengthen relationships with owners, engineers, architects, contractors, and consultants.</li> <li>Partner with customers to understand their business needs and objectives.</li> <li>Effectively communicate value propositions to reps and ensure they successufully do so with customers in proposals and presentations.</li> <li>Forecasts monthly sales with representative, ensuring consistent pipeline of opportunity is being built towards annual finanicial plan / quota.</li> <li>Supports representative sales efforts with input on customer coverage plans, and assists with sales and technical strategies on select projects.</li> <li>Provide leadership sponsorship to certain key customers.</li> <li>Expand, develop, and maintains customer-base by counseling representative firms and their salespeople.</li> <li>Provides recommendations on product lines by identifying new product opportunities and features that will increase competitiveness and business results.</li> <li>Implements trade promotions including supporting representative’s customer events. </li> <li>Responsible for working with Applications Engineering, Technical Support and Sales Support Departments to ensure customer satisfaction.</li> <li>Participate in technical training programs such as New Rep Training. Assist in refining these programs to make their region more successful.</li> <li>Responsible for supporting and assisting in the accounts receivable collection process.</li> </ul> Engage upper management in a timely way when assistance is needed to keep the sales &amp; rep leadership processes moving. <h2>Qualifications</h2> . Educational &amp; Experience Requirements: <ul> <li>Bachelor of Science, Bachelor of Arts, or equivalent.</li> <li>Minimum of five (5) years experience in the Heating Ventilation and Air Conditioning (HVAC) industry in manufacturing or construction related fields, or equivalent experience in a similar industry.</li> </ul> Other Skills/Abilities: <ul> <li>Proven sales experience in meeting or exceeding targets.</li> <li>Proven ability to drive the sales process from plan to close.</li> <li>Proven ability to articulate the distinct aspects of products and services.</li> <li>Proven ability to position products against competitors.</li> <li>Demonstrated experience developing client-focused, differentiated, and achievable solutions.</li> <li>Possess ability to write correspondence and effectively present information in one-on-one and group situations to customers, clients, and other employees of the organization.</li> <li>Excellent verbal and written communications skills.</li> <li>Strong PC skills in Microsoft Word, Excel, PowerPoint, and Outlook. </li> <li>Possess the ability to compute rate, ratio, and percent and to draw and interpret graphs.</li> </ul> Essential Mental Functions: <ul> <li>Exhibit good decision making, analytical problem solving, statistical analysis and excellent organizational abilities.</li> <li>Communicate effectively in written and spoken form.</li> <li>Possess excellent interpersonal relationship skills.</li> <li>Demonstrates strong multi-tasking capabilities and organizational skills.</li> <li>Works effectively in a team environment.</li> <li>Works effectively in a fast-paced high-pressure environment.</li> </ul> Essential Physical Functions: <ul> <li>Travel is generally 30%, or more as needed to fulfill objectives.</li> <li>Regular visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.</li> <li>Lift up to 50 pounds.</li> </ul> Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

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