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Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 45 countries, Addepar’s platform aggregates portfolio, market and client data for over $7 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh and Pune. <h4>The Role</h4> Navigator is the portfolio projection software within the Addepar platform that empowers our clients to make smarter investment decisions. The Navigator Product Analyst is responsible for supporting the maintenance and improvement of Navigator’s core functionalities. The analyst will support the team with conducting data analysis, generating calculation examples, answering queries from service/sales/clients/prospects, and testing new features/enhancements. Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $89,000 - $139,000 (Base salary) + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits. <h4>What You’ll Do</h4> <ul> <li>Possess a deep knowledge of financial calculations, including asset valuation, investment performance, and risk metrics. </li> <li>Act as the subject matter expert for all Navigator calculations</li> <li>Assist the lead product managers with researching, defining, and scoping new functionalities, including producing easy to understand examples (spreadsheet, Addepar analysis view, etc) to assist engineers. </li> <li>Owner of data analytics for Navigator product/feature usages. (SQL queries &amp; Heap)</li> <li>Run last-resort support for calculations questions and other issues coming in from various go-to-market and support teams internally. Ensure understanding and drive updates to product content to help avoid the same issues being raised multiple times.</li> <li>Help QA/QE to check release items with an emphasis on calculation enhancements. </li> </ul> <h4>Who You Are</h4> <ul> <li>Bachelor’s degree </li> <li>At least 3 years of experience of Data Analysis Experience and high proficiency in in MS Excel </li> <li>SQL, Python, prior modelling experience nice to have</li> <li>Strong communication and interpersonal skills working with vendors, clients and internal team members</li> <li>Self-motivated and able to work independently</li> <li>Preferred: Indepth understanding of Addepar core concepts such as ownership structure, transactions, attribution, etc.</li> </ul> Our Values <ul> <li> Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes. </li> <li> Build Together - Collaborate to unlock the best solutions. Deliver lasting value. </li> <li> Champion Our Clients - Exceed client expectations. Our clients’ success is our success. </li> <li> Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. </li> <li> Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. </li> </ul> In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to <a href="#">TAinfo@addepar.com</a>.

Addepar

Product Analyst - Navigator

<h3> Position Summary </h3> Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic ASAP and Orders Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you’ll do/Responsibilities <ul> <li>Epic support role for ASAP and Orders applications, to include on-call support on a weekly rotating basis.</li> <li>Provide support for operations break-fix tickets, standards changes, maintenance and some small projects</li> <li>Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.</li> </ul> The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on “heart of the business” issues in specific sectors including Health Care &amp; Life Sciences, Digital Banking &amp; Payments, Investment &amp; Wealth Management, Insurance, Telecom, Media and Energy &amp; Resources. Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry—and apply them with a process and mindset that tailors transformational change to their specific organization. Qualifications Required <ul> <li>Certified in either ASAP or Inpatient Orders</li> <li>3+ years of recent experience on Epic Support &amp; Maintenance</li> <li>Experience in application design, workflows, build, troubleshooting, testing, and support.</li> <li>Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience</li> <li>Limited immigration sponsorship may be available.</li> <li>Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve</li> </ul> Preferred <ul> <li>Hospital or Clinic operations experience</li> <li>Additional Epic Certifications</li> <li>ITIL process knowledge</li> <li>Analytical/ Decision Making Responsibilities</li> <li>Analytical ability to manage multiple projects and prioritize tasks into manageable work products</li> <li>Can operate independently or with minimum supervision.</li> <li>Excellent Written and Communication Skills</li> <li>Ability to deliver technical demonstrations.</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards-usdc.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

Epic ASAP and Orders Analyst

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. As a Risk Model Analyst on the Payments Risk Analytics team, you’ll be responsible for working cross functionally with our Risk machine learning team to evaluate Risk model performance, identify gaps and recommend solutions to improve model precision and recall and create/optimize features for our risk models to consume. This role will report to the Manager of Payments Risk for NAMER and UK/EU regions and will be based remotely in the United States. What you’ll be doing (ie. job duties): <ul> <li>Leverage your fraud and risk domain knowledge to assist our machine learning teams with feature selection and model optimization, reducing false positive rate while maintaining fraud reduction. </li> <li>Engineer new features, evaluate and improve the data quality for our existing features. </li> <li>Evaluate offline model performance, help us build out real time performance monitoring.</li> <li>Proactively identify and close gaps in our model architecture.</li> <li>Work with internal stakeholders in Product and Engineering to model requirements for international expansion and new product addition.</li> <li>Use data to make risk decisions impacting large segments of our customer population; effectively measure and assess associated tradeoffs using quantitative analysis.</li> <li>Synthesize data learnings into compelling stories and communicate them to Payments Risk leadership.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>4+ years relevant experience.</li> <li>2+ years evaluating machine learning model performance and creating features to be consumed by machine learning models.</li> <li>2+ years of experience in data analysis, working with databases, and querying (e.g., SQL, MySQL, etc).</li> <li>Exposure to modern ML techniques (e.g., DNNs, transformers, LLMs, etc.).</li> <li>Experience working with quantitative tools such as Python or R.</li> <li>BA / BS degree or equivalent practical experience.</li> <li>A passion for fighting fraud and abuse, and the curiosity to self-drive investigations, identify patterns, and find the root cause.</li> <li>Be able to independently create plans for analytics projects and build collaboration with cross-functional teams.</li> <li>Demonstrate our core cultural values: clear communication, positive energy, continuous learning, and efficient execution</li> </ul> Nice to haves: <ul> <li>An understanding of blockchain analytics and/or fraud trends within the cryptocurrency ecosystem.</li> </ul> P66642 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $135,320—$159,200 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Analyst II, Payments Risk

The Workforce Management Analyst role will be responsible for interpreting customer contact data, formulating, and implementing modifications to staffing plans for employee schedules and skill assignments to balance resources, both in real time and for future planning. This role will provide input and assist in the management of staff resources dynamically to support call center network goals and expectations. This role will also process timely, accurate reports on performance, goals, actions taken and needed to meet our daily goals. This position supports both internal and outsourced contact centers. What you'll do: Essential Duties and Responsibilities<ul> <li>Closely monitor contact center volume (voice, social media, etc.) routed to multiple outsource partners and internal ABG contact center, and make decisions to obtain service and budget levels determined by management</li> <li>Adjust routing on a real-time basis to allocate to different skills and/or vendors based on service level or contractual metrics</li> <li>Coordinate with IT Security to create new employees in the “SSO” systems (Symbee, Amazon, Verint) and add/adjust/monitor appropriate skills/permissions</li> <li>Create/Adjust routing profiles (skills) in ACD and Workforce Management Systems</li> <li>Act as point of contact for access/permissions issues related to WFM systems. (Verint, Amazon, Symbee)</li> <li>Direct and coordinate the real-time operation. Make decisions related to overtime, vacation, and time off without pay. </li> </ul><ul> <li>Analyze real time contact center trends including all customer contact volumes/ patterns, staff productivity, absenteeism, and resource allocation. </li> <li>Monitor and adjust daily/weekly/monthly employee schedules, and make empowered decisions based on any impact to staffing levels</li> </ul><ul> <li>Create “Intraday” reporting and distribute to management team</li> <li>Interact with Managers, Supervisors, and Outsource Partners throughout the day to optimize performance</li> </ul><ul> <li>Assists in the recovery from periodic outages and system down-time as they occur within the contact center.</li> <li>Monitor severe weather (forecast and current) that may impact volumes, location closures, and inventory loss.</li> <li>Monitor airport activity that may impact flight delays and call arrival volume/patters.</li> <li>Serve as a primary contact for contact center WFM to make decisions or escalate work related issues in the absence of the department manager and/or scheduling analyst. </li> <li>Coordinate/conduct daily briefings with WFM team and leadership team to ensure staffing opportunities are brought to the attention of operations. </li> <li>Facilitates recovery efforts from periodic outages and system down time when they occur within the contact center.</li> <li>Act as backup for critical roles, including department Scheduler, Forecaster, and Technology Analyst</li> <li>Other duties as assigned.</li> </ul>Supervisory ResponsibilitiesThis position does not have a formal supervision responsibility.Responsibility Scope/Impact (only applies to job families and field positions)<ul><li>Level I<ul> <li>Monitors call volume of inbound traffic and distributes based on staff availability.</li> <li>Ensures the coordination and adjustment of call volumes in a timely manner to meet customer service level requirements as determined by management. </li> <li>Inputs reference data and populates reports that will be used for capacity planning within the call center.</li> <li>Manages Intra-day functions and alerts management staff of potential areas of concern, making recommendations for improvement of operations for the supported business unit(s)/departments. </li> <li>Coordinates with other departments when system outages occur, and volume must be redirected.</li> <li>Documents Intraday and historical performance results and provides to stakeholders.</li> </ul> </li></ul><ul><li>Level II<ul> <li>Manages Intra-day functions and alerts management staff of potential areas of concern, making recommendations for improvement of operations for the supported business unit(s)/departments. </li> <li>Creates reports that will be used for capacity planning throughout the call center. </li> <li>Coordinates with other departments when system outages occur, and volume must be redirected.</li> <li>Creates reports that will be used for capacity planning throughout the call center. </li> <li>Documents and delivers software/process training to agents, outsource partners, and stakeholders</li> <li>Acts as subject matter expert related to Workforce Management software and processes</li> <li>Is Cross Trained on either Scheduling, forecasting function, or AWS call flow functions.</li> <li>Leads internal and external staffing meetings and training sessions</li> <li>Takes leadership role as escalation point and trainer for internal and external teams</li> </ul> </li></ul><ul><li>Level III<ul> <li>Acts in a leadership capacity in the absence of the departmental manager to coordinate the implementation of business unit policies and procedures. </li> <li>Serves as a decision maker in managing the daily volume and staffing levels to obtain service level and budget standards as established by management. </li> <li>Serves as the alternate scheduler in the absence of the Department Scheduler.</li> <li>Serves as alternate network forecaster in absence of Department Forecaster</li> <li>Analyzes call center trends, to include call volumes, call patterns, staff productivity and resource allocation to optimize overall business unit/brand performance. </li> <li>Participates in the development of cross business unit functionality as appropriate.</li> <li>Is Cross Trained on both Scheduling, Forecasting (short term and/or long term), and critical AWS functions</li> <li>Leads internal and external staffing meetings and training sessions</li> <li>Takes leadership role as escalation point and trainer for internal and external teams</li> </ul> </li></ul>What we are looking for: <h2>Education</h2><ul><li>High School diploma or equivalent is required. </li></ul><h2>Preferred Knowledge, Skills and Abilities</h2><ul> <li>1-2 years prior RPM / WFM experience as a Traffic/Scheduling Analyst</li> <li>Two years’ experience in a Call Center environment (or equivalent of professional experience).</li> <li>Knowledge of Verint WFM Software (preferred) or similar application (NICE/IEX, E-WFM, Genesis, etc.)</li> <li>Intermediate knowledge of ACD Technology (AWS-preferred, Avaya, Aspect, etc.)</li> <li>Two years’ experience in a Call Center environment </li> <li>Requires a high level of computer expertise, including MS Office Suite. (SQL experience a plus) </li> <li>Ability to analyze and interpret data</li> <li>Ability to communicate with all levels of company leadership and call center personnel</li> <li>Ability to manage multiple projects and tasks and multitask in a fast-paced environment</li> <li>Ability to prioritize and organize effectively</li> <li>Regular and punctual attendance is required</li> <li>Ability to work in an expanded hours operation, including evenings and weekends</li> </ul>Travel RequirementsMinimal travel is requiredPerks you’ll get: <ul><li>Access to Medical, Dental, Vision, Life and Disability insurance </li></ul><ul> <li>Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages </li> <li>401(k) Retirement Plan with company matched contributions </li> <li>Full training to learn the business and enhance professional skills </li> <li>Employee discounts, including discounted prices on the purchase of Avis/Budget cars </li> </ul><ul> <li>Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more </li> <li>Community involvement opportunities </li> </ul>Good-Faith Salary Range:The starting hourly rate for this position is $25.00- $28.00 hourly. Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. This position is also eligible for up to 10 % bonus opportunities. [long-term incentive compensation awards].Who are we? Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget &amp; Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. The fine print: Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group. TulsaOklahomaUnited States of America

Avis Budget Group

Workforce Management Analyst

Req ID: 76272 Location: Tulsa -TUL Areas of Interest: Digital Technology; Consumer Banker; Information Technology Pay Transparency Salary Range: Not Available Application Deadline: 04/06/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> You place great value on building meaningful relationships, and you do so by leveraging your excellent interpersonal skills. You find satisfaction in helping others by offering sound advice. You make the most out of every opportunity. Bring your knowledge, skills, and abilities to us as a Technical Analyst III. You’ll be positioned for a great career! <h2>Job Description</h2> The Technical Analyst III job family delivers superior services, acting as a liaison between the line of business and IT. The focus includes delivering new user experiences, enhancements, and modernization initiatives. Using an Agile methodology, in a highly cross-functional and collaborative environment, they work closely with stakeholders and the development team on designing new features and functionality for native mobile apps, web applications, and vendor integrations— including critical client-facing retail banking and originations platforms. The mission is to design, build, implement, and support user-centric solutions, leveraging modern technology while ensuring security and scalability. The Technical Analyst manages plans, organizes, and controls projects which have an organizational impact as well as provides day-to-day support for complex applications systems. <h2>Team Culture</h2> Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units. <h2>How You'll Spend Your Time</h2> • You will lead collaboration across the Agile scrum team and stakeholder roles to understand problems, identify opportunities and turn feature requests from discovery to production • You will consult with stakeholders and team members to ensure solutions properly balance the trade-offs between business objectives, user experience, technical considerations, and schedule • You will decompose initiatives into smaller work items, Epics, that can be worked by the development team • You will write user stories and acceptance criteria, lead refinement session, and coordinate with designers and the development team to define the planned solution and ensure a shared understanding for a feature • You will analyze system dependencies to identify gaps and effectively manage risk and issues related to your assignments • You will be a subject matter expert on assigned applications and platforms and use domain expertise to consult on related decisions, analyze issues in various environments, and share knowledge through knowledge transfers and other collaboration methods • You will perform deployment and release validation, monitoring, and reporting to ensure features perform as expected, and to identify any issues or opportunities regarding user experience or system performance • You will be responsible for planning out and preparing stories for refinement by an Agile development team. • You will perform business process modeling (includes logical modeling, data retention, and business process modeling) for complex projects. • You will perform job scheduling responsibilities including writing, reading, and troubleshooting job plans. • You will develop simple to moderate batch scripts &amp; stored procedures and provide technical requirements/specifications. • You will collaborate with vendors, Line of Business, Infrastructure, Operations, &amp; Core Systems teams to build functional requirements for medium to complex projects. • You will employ IT governance policies, project architecture methodology and service oriented architecture (SOA) policies, and technology standards. Construct SOA web services and employ architectural contracts. • You will mentor other analysts by providing oversight of projects or day to day support efforts. • You will have experienced technical understanding of single application data flows across multiple applications, software and system integrations, RDBMA principles, tiered environments, Cloud environments, and well developed project management skills. <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of (a/an) Bachelor’s Degree in Information Technology or Computer Science or related field of study and / or 3-5 years of directly related experience in Technical Analysis, Data Analytics, or Bank Operations or equivalent combination of education and experience. Single application data flows across multiple applications • Software integration, system integration, and technology used • RDBMS principles and tools • Tiered environments (e.g. development, testing, UAT, production, DR) • Application disaster recovery • SQL Queries • IT and IS standards and concepts • Conducting fit gap analysis • Solid conceptual thinking and analytical skills with the ability to provide resolution to problems of a moderate complexity. • Enjoy working in teams and across departments to achieve business objectives while building strong relationships to become a trusted advisor and create raving fans. Influence change by being flexible and adaptable. • Project Management Methodology (basic framework, phases, artifacts, process, and project funding) • Quality / Testing Methodologies and tools • IT lifecycle Governance • Ability to effectively plan time, method, manner and sequence of own work assignments • Agile, waterfall, or other project management strategy • Oral and written communication skills to effectively represent self and BOKF • Demonstrated ability to establish and build healthy working partnerships with clients, vendors and peers. Preferred experience with: • Jira &amp; Confluence for Agile story writing and feature documentation • Service &amp; Systems integration experience • Solutions that include hybrid architecture that utilizes on-prem &amp; cloud resources • SQL Databases, SQL Server, and proficiency with complex SQL queries and stored procedures • Banking and payments industry and processes <h2>Working Conditions &amp; Physical Requirements</h2> Office BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Technical Analyst III - Digital Experience Analyst

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.Affirm’s mission is to deliver honest financial products to improve lives. We do this by partnering with top companies to offer responsible financial products at the point of sale. Working jointly with our clients, Affirm co-develops and executes on joint partnership strategies to innovate and grow the business. As a Sr. Business Analyst, you will be responsible for overseeing the entire lifecycle of cases, ensuring compliance with service level agreements (SLAs) and driving continuous improvement within our Service Delivery department. This role is integral to real-time business performance management as well as compliance with established regulatory requirements, as you’ll partner with cross-functional teams to monitor, track, and resolve customer cases. You will provide insights from data analysis, develop actionable recommendations, and collaborate closely with key partners such as Vendor Management, Quality Assurance, Training, Process, and Planning teams. What You’ll Do: Operational &amp; Case Management: <ul> <li>Provide strategic oversight of the end-to-end lifecycle of customer cases, ensuring resolution, accuracy, and high-quality outcomes.</li> <li>Proactively monitor case queues, track aged cases, and drive SLA compliance through data-driven interventions.</li> <li>Collaborate with Workforce Management (WFM) and vendor teams to optimize case assignment, tracking and resolution processes. </li> <li>Perform root cause analysis (RCA) on escalations, recommend corrective actions, and drive process improvements to prevent recurrence.</li> <li>Act as a SME, mentoring junior business analysts and case management teams to improve operational efficiency and decision making.</li> </ul> Data Analysis &amp; Business Insights: <ul> <li>Lead the development of weekly executive summaries and key performance indicator (KPI) reports, delivering actionable insights for leadership.</li> <li>Leverage quantitative and qualitative data to identify trends, operational inefficiencies, and performance gaps, translating findings into strategic recommendations.</li> <li>Develop and maintain advanced dashboards and custom reports to track KPIs related to customer operations, fraud mitigation, and business performance.</li> <li>Provide executive-level insights on operational trends, customer behavior, and process enhancements to drive business outcomes.</li> <li>Guide and mentor junior analysts in data interpretation, storytelling, and visualization best practices.</li> </ul> Process Improvement &amp; Compliance: <ul> <li>Partner with cross-functional stakeholders to lead and drive process improvements, optimizing customer experience and operational effectiveness.</li> <li>Support and/or create documentation of policies, workflows, and training materials to improve operational efficiency.</li> <li>Ensure compliance with regulatory requirements by proactively identifying risks and collaborating with risk and compliance teams.</li> <li>Spearhead initiatives to improve case handling efficiency, reduce resolution time, and enhance agent effectiveness.</li> <li>Provide mentorship to business analysts, fostering a culture of continuous improvement, knowledge sharing, and professional growth.</li> </ul> Minimum Qualifications: <ul> <li>Bachelor’s degree in Business, Finance, Operations, or a related field, or 6+ years of relevant experience in customer operations, business analysis, or compliance.</li> <li>Advanced data analysis skills including proficiency in Excel, SQL, or BI tools (e.g., Tableau, Power BI, Sigma).</li> <li>Experience in customer service, fraud operations, or financial operations within a high-growth or fintech environment.</li> <li>Experience defining requirements and using data and metrics to draw business insights.</li> <li>Proficiency in CRM systems, case management tools, and reporting software.</li> <li>Strong analytical skills with the ability to synthesize complex datasets and extract meaningful business insights.</li> <li>Demonstrated experience mentoring or guiding junior team members in business analysis, data interpretation, or operational strategy.</li> </ul> Preferred Qualifications: <ul> <li>Experience in the fintech, technology, or energy industry.</li> <li>Knowledge of regulatory compliance in customer operations (e.g., consumer protection laws, fraud prevention).</li> <li>Hands-on experience with process automation, operational strategy and business intelligence tools.</li> </ul> Pay Grade - F Equity Grade - 3 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range per year: $80,000 - $100,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's <a href="https://www.affirm.com/global-candidate-privacy-notice" target="_blank">Global Candidate Privacy Notice</a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Affirm

Lead Business Analyst, Customer Experience

<h2>About the role:</h2><h2>The Sales Solution Architect role at Blackbaud is the penultimate position within the Solutions Consulting family, designed to drive strategic sales and enhance customer satisfaction. This role involves acting as a business architect and technical opportunity strategist, coach, and mentor, collaborating with Account Executives to define win strategies for high-value opportunities. Solution Architects are internal cross-functional experts and influencers, working closely with product managers, engineers, and marketing teams to ensure seamless product development and go-to-market strategies. Externally, they serve as thought leaders and brand ambassadors, representing Blackbaud at industry conferences and cultivating relationships with partners, influencers, consultants, and other vendors in the social good space. By rationalizing disparate products into cohesive solutions and leveraging strategic resources, Solution Architects significantly contribute to Blackbaud's market presence, innovation, and overall business growth.</h2>What you’ll do:Win Sales Opportunities <ul><li> Is the “trusted advisor” during the sales cycle, gaining the confidence of the customer or prospect by offering consultation and recommendations drawing from industry and technology know-how as well as past experiences while ensuring Blackbaud’s approach to every opportunity is rooted in integrity. </li></ul><ul><li> Develop a comprehensive solution design that integrates structure, processes, and technology infrastructure. Align this design with the specific needs and expectations of the customer, ensuring that all systems and operations are optimized to deliver maximum value. </li></ul><ul><li> Serve as a strategic and technical resource for Sales and Solutions Consulting teams, leading the pursuit of large or strategic multi-product sales opportunities requiring creative and complex solutions. </li></ul><ul><li> Define a technical sales pursuit strategy, assembling and directing a team of key contributors to assist with pursuit and solution presentations. </li></ul><ul><li> Demonstrate expertise in and coach pursuit teams on consultative selling, Blackbaud and third-party solutions, industry and technology trends, best practices, and competitor analysis. Coach Solutions Consultants within a sales opportunity to address difficult or challenging situations during the sales cycle, turning a negative or adversarial situation into positive results. </li></ul><ul><li> Gain the confidence of customers or prospects by offering consultation and recommendations based on industry and technology know-how, ensuring Blackbaud’s approach to every opportunity is rooted in integrity. </li></ul><ul><li> Develop key relationships with customers and prospects at an executive level to advance sales and expand business through a consultative selling approach. </li></ul><ul><li> Lead in-depth discovery and assessment workshops to understand, define, and document customer requirements. </li></ul><ul><li> Identify and recommend partner solutions to address customer requirements beyond the scope of Blackbaud's offerings. Collaborate with partners to develop and execute a cohesive opportunity strategy. </li></ul><ul><li> Conduct solution development sessions, identifying the best solution fit based on requirements uncovered during discovery, including partner or third-party solutions, customizations, or recommended changes to customer business processes. </li></ul><ul><li> Document proposed solution that fully meets all technical and business requirements, addresses workflow processes, and considers integration of proposed solution into customer’s environment. </li></ul><ul><li> Document and present proposed solutions, demonstrating how they address requirements, articulate business value, and showcase ROI. </li></ul>Thought Leadership and Evangelism <ul><li> Frequently represent Blackbaud through non-pursuit related presentations to various audiences at partner meetings, conferences, user groups and other Marketing events. </li></ul><ul><li> Independently participate in thought leadership activities, including (but not limited to) written articles for blogs or publications. </li></ul><ul><li> Engage and build relationships with other vendors in the social good sector, focusing on aligning their offerings with Blackbaud's Partner program to fill in gaps in Blackbaud offerings. </li></ul><ul><li>Network within the industry, market and accounts to bring new opportunities into the funnel. </li></ul>Internal Cross-functional Expert and Influencer <ul><li> Align and partner with the Product and Technology Group (PTG) to help drive appropriate product enhancements and changes to technology roadmap. Recommend the development of new capabilities in support of market and customer needs. This includes representing Solutions Consulting in Core Team, Readiness, and other PTG workstreams. </li></ul><ul><li> Maintain expert-level knowledge in consultative selling, Blackbaud and third-party solutions, competitor information, industry trends, and vertical market(s) to help align customer business needs to products, solutions and services offered. Document and share best practices and case studies. </li></ul><ul><li> Work closely with other Sales and Marketing as an industry expert to Influence GTM strategy based on customer needs and industry trends. </li></ul><ul><li>Is a “go to” person for vertical and industry expertise. </li></ul><ul><li> Provide extensive mentorship and coaching to Solutions Consultants (SCs) in the context of sales opportunities and internal workstreams. </li></ul><ul><li> Advise Sales Directors on key plays for their sales vertical. </li></ul>What you'll bring:<ul><li>Nonprofit fundraising, financial and or operational experience required </li></ul><ul><li>7+ years of experience working with Blackbaud solutions or equivalent industry experience </li></ul><ul><li>4+ years of Solutions Consulting experience </li></ul><ul><li>10+ years of experience in either presenting or managing complex solutions for nonprofit organizations </li></ul><ul><li>Ability to operate under minimal supervision leading strategic account level deals </li></ul><ul><li>Strong listening skills; demonstrated ability to ask effective need-development questions </li></ul><ul><li>Ability to influence others through presentations, demonstrations, and written communication </li></ul><ul><li>Experience developing and delivering presentations both to executive-level and working-level audiences </li></ul><ul><li>Ability to translate technical features into business benefits </li></ul><ul><li>Ability to recommend strategic workflows and policies as it relates to product solutions </li></ul><ul><li>Analytical and a knack for problem solving, with high attention to detail </li></ul><ul><li>Knowledge and experience working within a solution-selling or consultative selling environment </li></ul><ul><li> Has distinguished themselves for their innovation, expertise or operational execution. '</li></ul><ul><li>Ability to travel as needed, but no more than 25% of the time</li></ul>Stay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>. The starting base pay is $117,200.00 to $157,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:<ul> <li>Medical, dental, and vision insurance</li> <li>Remote-first workforce</li> <li>401(k) program with employer match</li> <li>Flexible paid time off</li> <li>Generous Parental Leave</li> <li>Volunteer for vacation</li> <li>Opportunities to connect to build community and belonging</li> <li>Pet insurance, legal and identity protection</li> <li>Tuition reimbursement program</li> </ul>

Blackbaud

Sales Solution Architect

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The IT Atlassian team owns and manages Jira, Jira Service Management and Confluence at Coinbase. As the IT Product Manager for the Corporate Planning Processes you would be responsible to define and execute on a roadmap in partnership with our Corporate Programs and Security teams. This role will partner closely with the IT Atlassian engineering team and strategic cross-functional stakeholders to deliver a user-focused experience across these critical processes. What you’ll be doing (ie. job duties): <ul> <li>Requirement Gathering: Collaborate with internal teams and stakeholders to gather product requirements, ensuring a clear understanding of user needs and technical constraints. Translate these into actionable tasks for the development team.</li> <li>Agile Project Management: Utilize agile methodologies to manage the product development lifecycle efficiently. Participate in sprint planning, daily stand-ups, and retrospectives to ensure timely delivery and resolve roadblocks as needed.</li> <li>Cross-Functional Collaboration: Work closely with Atlassian Engineering, Program Management and Security teams to ensure smooth coordination and alignment throughout the product lifecycle. Provide guidance to successfully translate business requirements into technical requirements and think about how these changes might impact other use cases.</li> <li>Client Relationship Management: Build and maintain strong relationships with internal clients, ensuring regular communication, managing expectations, and addressing any concerns. Provide timely updates on development progress.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>5+ years of strong experience in a dynamic product management role, ideally managing a data center version of the Atlassian platform.</li> <li>High effectiveness in managing cross-functional teams, collaborating with stakeholders from program management, engineering, security, and other departments.</li> <li>Focus on areas with the highest impact and a track record of completing deliverables on or ahead of schedule.</li> <li>Strong sense of accountability and a drive for efficiency, constantly seeking better ways to improve processes and deliver high-quality user experience.</li> <li>Strong team player mindset, collaborating effectively with colleagues and fostering a positive and inclusive work environment.</li> <li>3+ years of experience with scripting languages like Groovy and SIL</li> </ul> Nice to haves: <ul> <li>Proven success as a product manager in a user-centric environment</li> <li>Demonstrable knowledge of collaboration platforms, automation platforms, and user access control systems</li> </ul> Position ID: P66407 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $140,080—$164,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

IT Product Manager

At <a href="https://amperity.com/company" target="_blank">Amperity</a>, our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps over 400<a href="https://amperity.com/customers" target="_blank"> leading global brands</a> like Alaska Airlines and DICK'S Sporting Goods drive revenue growth and meaningful customer experiences. We help users unlock the value of all of their customer data with simplicity and speed. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute and grow. We're looking for talented individuals from diverse backgrounds to help us eliminate data bottlenecks and accelerate business impact for the world's most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you'll be part of a fast-growing team solving critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let's talk. <h3>The Role</h3> As a Sr. Technical Consultant on our Professional Services team, you will partner with Implementation Managers and Customer Solutions Engineers to implement Amperity’s solution. This is a high impact, collaborative role that will see you own solution architecture, validate technical requirements, lead customers with guidance on best practice technical strategy, and execute a defined project plan for each customer. The role is deeply technical, but also customer-facing and will require familiarity with cloud platforms, database technologies, and SQL. <h3>Interesting Problems</h3> <ul> <li>Own end to end solution design to meet the customer requirements and use cases. </li> <li>Own the performance and scalability of database creation and SQL creation within the Amperity platform. </li> <li>Ability to explain complex technical solutions to a non-technical audience.</li> <li>Understand and provide feedback to Implementation Managers on customer requirements. </li> <li>Implement production-grade databases and queries that enable highly-visible, and highly-valuable, customer use cases to non-technical end-users.</li> <li>Provide best practice guidance to customers regarding integration strategy between Amperity, their technical architecture, and 3rd party systems.</li> </ul> <h3>About You</h3> <ul> <li>8 - 10 years experience in software development, software implementation, or professional services. </li> <li>8 - 10 years integrating data including various ETL/data service processes.</li> <li>8 - 10 years of experience with relational databases, SQL scripts, optimization, and dealing with large datasets is a requirement.</li> <li>Proven communication and interpersonal skills with both customers and internal stakeholders.</li> <li>Leads and facilitates data discovery sessions to inform solution decisions and configure the solution.</li> <li>Ability to understand the business impacts of technical decisions and is empathetic to the full end to end customer use case.</li> <li>Analyze &amp; design the solution according to project specifications. Should have in-depth knowledge of design issues and best practices.</li> <li>Excellent communication skills and documentation experience, with an emphasis on explaining technical concepts to business users.</li> <li>A wide breadth of technical knowledge, with an eagerness to learn and use new technologies. </li> <li>A creative, versatile approach to solving problems with technology - the variety of problems you face will rarely have a well-defined, obvious solution. </li> <li>Basic Unix/Linux/CLI experience</li> <li>Familiarity with various cloud-based technologies (AWS, Azure).</li> <li>A positive can-do attitude and tireless work ethic. Driven, self-sufficient, and able to thrive and adapt to change in a very fast-paced environment.</li> </ul> <h3>Location </h3> We have a hybrid work model for employees based in Seattle, WA, and New York, NY, with three days in the office days each week, providing a mix of in-person collaboration and remote flexibility We will also consider fully remote in CA, CO, FL, GA, IL, IN, MA, MN, NJ, OH, OR, and TX <h3>Compensation</h3> Base Salary: $132,000 - $180,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training. Cash Incentives: Cash incentives are also available. Stock Options: The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position. <h3>Benefits</h3> We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our<a href="https://drive.google.com/file/d/1Jd5O27HxNE1AbAQu8jeQyC7aR1vWQHud/view" target="_blank"> US Benefits &amp; Perks Guide</a>. Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Amperity

Senior Technical Consultant

Req ID: 76346 Location: Tulsa -TUL Areas of Interest: Information Technology Pay Transparency Salary Range: Not Available Application Deadline: 05/30/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> We are seeking a highly skilled and detail-oriented Technical Analyst II to join our Payments Wires team. The successful candidate will analyze, troubleshoot, and implement technical solutions to support our payment and wire transfer operations. Knowledge and understanding of payment processing, settlements, and related financial systems. <h2>Job Description</h2> The Technical Analyst II is responsible for delivering superior services acting as a liaison between the line of business and IT with a focus on end user experience such as user interfacing, user flow, data flow, and/or other UI/UX strategies. Defining and performing analysis, design, programming, planning, implementation, and supporting moderate to complex systems software and procedures with a focus on our long term technology road map which require technical and systems knowledge. Manages plans, organizes, and controls projects which have an organizational impact as well as provides day-to-day support for complex applications systems. <h2>Team Culture</h2> Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units. <h2>How You'll Spend Your Time</h2> • You will analyze and troubleshoot issues related to payment and wire transfer systems. • You will implement technical solutions to enhance payment processing efficiency and accuracy. • You will collaborate with cross-functional teams to gather requirements and develop technical specifications. • You will monitor and maintain payment and wire transfer systems to ensure optimal performance and compliance with regulatory standards. • You will conduct testing and validation of new system features and updates. • You will provide technical support and training to end-users and stakeholders. • You will document technical processes, procedures, and system configurations. • You will stay up-to-date with industry trends and advancements in payment processing technologies. <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of (a/an) ­­­­­­­­­­­­­­­­­­­ Bachelor’s Degree in Information Technology or Computer Science or related field of study and ­­/ or 3-5 years of directly related experience in ­­­­­­­­­­­­­Technical Analysis, Data Analytics, or Bank Operations or equivalent combination of education and experience. Qualifications: • Minimum of 2-4 years of experience in a technical analyst role within the banking industry, preferably in payments or wire transfers. • Strong knowledge of payment processing systems, wire transfer protocols (e.g., SWIFT, Fedwire), and related technologies. • Proficiency in SQL, scripting languages (e.g., Bash, Python, JavaScript), database management, APIs, and data analysis tools. • Excellent problem-solving skills and attention to detail. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team in a fast-paced environment. • Familiarity with regulatory requirements and compliance standards in the banking industry. • Ability to monitor transaction flows and detect potential risks. Preferred Qualifications: • Experience with Finastra or similar banking software. • Experience with Jira and agile methodologies. <h2>Working Conditions &amp; Physical Requirements</h2> Office BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

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