field_remote_option

job_industry

field_job_occupational_field_parents_all

job_organization_name

job_upgrade_is_featured

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryAs a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, and efficient manner, with a shown dedication to 1st call resolution and overall customer happiness. Work from home option is available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.<h2>Key Responsibilities:</h2><ul> <li>Document problems, complete problem tickets, and request information in the support tools.</li> <li>Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.</li> <li> Effectively manage call workload.</li> <li>Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.</li> <li>Collaborate well in a team environment.</li> <li> The full-time employee will work 5 days a week and must be able to work one weekend shift a week. </li> </ul> Required Qualifications<ul><li>6 months of technical and/or call center experience</li></ul> Preferred Qualifications<ul> <li>Experience in a help desk/call center environment providing technical support in a retail environment.</li> <li>Experience using computer hardware and software applications.</li> </ul> Education<ul><li>High School Diploma or GED required or 2 years equivalent experience.</li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$17.00 - $31.30This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/31/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Technical Support Representative - Work From Home Rhode Island

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose:Supports the IT production support team with an emphasis in supporting AWS-based Call Center infrastructure. A strong knowledge of cloud technologies, particularly AWS, and the ability to ensure the performance of call center applications and services is beneficial. Candidates highly skilled at troubleshooting, hands-on experience with cloud services, and familiar with call center operations would be most effective.<ul> <li>Identify, prioritize, and resolve critical incidents affecting the AWS call center environment, ensuring minimal downtime and impact on business operations</li> <li>Communicate and collaborate with internal teams, vendors, and stakeholders during high priority incidents</li> <li>Document root causes and corrective actions to prevent future occurrences</li> <li>Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team</li> <li>Creates systems and business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team</li> <li>Interprets user requirements into feasible options and communicate these back to the business stakeholders</li> <li>Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary</li> <li>Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood</li> <li>Monitors and review levels of IT services specified in the service-level agreements (SLAs) with the business</li> <li>Research, reviews, and analyzes the effectiveness and efficiency of existing requirement gathering processes and develop strategies for enhancing or further leveraging these processes; quantify potential efficiency opportunities and track accordingly</li> <li>Maintains system protocols by writing and updating procedures</li> <li>Provides references for users by writing and maintaining user documentation; provide help desk support; train users</li> <li>Prepares technical reports by collecting, analyzing, and summarizing information and trends</li> <li>Involved in clarifying requirements and implementing solutions that meet the business needs</li> <li>Documents business requirements and potential solutions for system functionality and reporting needs</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul>Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science). Requires 4 – 6 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills:One or more of the following skills are desired.<ul> <li>Experience with Data Processing</li> <li>Knowledge of Other: health care payer business functions and operations.</li> <li>Knowledge of AWS Systems as it relates to call center technology</li> </ul>Pay Range: $85,300.00 - $158,100.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Oklahoma Complete Health

Sr Business Systems Analyst - AWS

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.CVS health is seeking a highly motivated self-starter to join the Control Assurance and Testing team, who with an entrepreneur spirit will help drive Control strengthening and risk mitigation to designated Business partners and SMEs.You will collaborate with Control Assurance Testing teammates and key stakeholders to identify opportunities in strengthening Business controls to achieve Process objectives and to help in designing controls that help mitigate risk to an acceptable level. Responsibilities include, but not limited to:<ul> <li>Conduct testing activities to evaluate effectiveness of controls.</li> <li>Assist in the building of an effective Testing environment.</li> <li>Support the questions from Business partners or Key Stakeholders in strengthening control environments.</li> <li>Stay up to date in industry best practice proven through certification and further education.</li> <li>Participate and engage in crucial conversations that seek opportunities for innovation and enhance operations through constructive feedback.</li> <li>Participate and engage teammates in opportunities to enhance performance and build camaraderie.</li> <li>Utilize your strong knowledge of Regulatory Compliance.</li> </ul>We are seeking someone who is interested in working full time from home Monday - Friday 8am - 5pm Eastern.Required Qualifications<ul> <li>2+ years of experience Risk Management, Control execution &amp; management, or Banking professional.</li> <li>1+ years of experience utilizing Governance Risk Management System / tool.</li> <li>Experience in utilizing program management tools such as Asana, Jira, or MS Teams.</li> </ul>Preferred Qualifications<ul> <li>Certified in Risk and Information Systems Control (CRISC)</li> <li>Organized and skilled in prioritizing workloads based on deliverable needs.</li> <li>Excellent written and verbal communication skills.</li> <li>Proficient in Microsoft Office applications.</li> <li>Ability to work independently with strong time management skills.</li> <li>Pro-active nature for identifying opportunities in growth and professional development.</li> <li>Experience in online work utilizing camera features to enhance visibility and engagement during virtual interactions.</li> </ul>Education<ul><li>Bachelor’s degree or equivalent experience.</li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$64,890.00 - $144,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/31/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Controls Assurance Tester - Risk Management Analyst

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> Stripe’s #1 operating principle is “users first”. As marketers, that means giving voice to our users; they’re our most knowledgeable, most sincere, and most valued advocates. You’ll join a global team of exceptional marketing professionals striving to enhance how Stripe shows up with current and prospective users, with partners, analysts, and other industry experts. <h2 id="what-youll-do">What you’ll do</h2> Analyst Relations is a core pillar of Stripe’s enterprise marketing function. As Stripe accelerates its momentum in the enterprise, we’re looking for an experienced Analyst Relations Senior Manager who is a strategic adviser to the business, driving valuable insight, guidance and feedback back into Stripe. This role will work across product and marketing teams to design and deliver holistic analyst engagement programs that increase perception and standing in the market. This role reports to the Head of Analyst Relations. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Own and nurture relationships with industry analysts to influence, learn from, and drive our business priorities </li> <li>Lead and manage analyst evaluation research cycles, to drive accurate representation of corporate strategy and vision in the market </li> <li>Build and lead the end-to-end execution of the analyst relations program for part of the business that advances the company’s strategy and reflects stakeholders’ priorities </li> <li>Work closely with key internal and external stakeholders to design and deliver programs that maximize influencer and customer awareness, consideration and recommendation of strategy, products and services globally (i.e. briefings, inquiries, strategy days, analyst days, demos, and more)- analyst programs are also aimed at influencing the creation, definition, and inclusion in new markets </li> <li>Funnel analyst insights back into the company in a timely manner to influence our strategy and business decisions </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>5+ years prior experience in analyst relations, communications, or marketing, including the successful management of major analyst evaluations (i.e. Gartner MQs) </li> <li>Proven ability to build strong collaborative working relationships with business partners and executives; you are seen as a trusted and objective advisor with a professional presence </li> <li>Ability to deal effectively with ambiguity and thrive in an unstructured, fast-paced environment </li> <li>Excellent verbal and written communication skills, with the ability to create compelling, analyst-focused materials and content, as well as the ability to provide strategic input and guidance to internal stakeholders in their communications with the analyst community </li> <li>Understanding and affinity for technology and a motivation to master product and market details and to translate business objectives into AR goals </li> <li>Strong work ethic, integrity and organizational skills </li> <li>Travel Requirement: Long term, some travel may be required. Approximately 1-2 weeks per quarter. </li> <li>Exemplary written and spoken English </li> <li>Strong references from the analyst community </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications </h3> <ul> <li>Experience in Payments </li> <li>Strong understanding of fintech concepts, trends, and industry dynamics </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $143,300 - $214,900. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Toronto Remote locations Remote in United States Team Marketing Job type Full time <a href="#">Apply for this role </a>

Stripe

Analyst Relations Senior Manager

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Provides in-depth business knowledge and advanced technical support to one or more business areas through developed and ad hoc analysis/reporting , as well as designing and programming complex, new processes/reports. Acts as subject matter expert for department or business unit on business systems/applications. Analyzes company functions, processes, and activities to improve computer-based business applications for the most effective use of money, materials, equipment, and people. Performs application/system design and implementation. Documents development requirements. Consults with end users to test and debug applications to meet client needs.<ul> <li>Develops ad-hoc reports to conduct data analysis and validation.</li> <li>Confers with area/department to analyze current operational procedures and trends and identify problems.</li> <li>Conducts business analysis and recommends technical alternative solutions to management as to course of action that best meets the organization's goals.</li> <li>Research, evaluate and assess the financial impact of issues identified in data/processes.</li> <li>Analyzes requirements, procedures, and problems to automate processing or to improve existing business systems.</li> <li>Creates multiuser, real-time, robust database solutions.</li> <li>Acts as subject matter expert to provide business and technical expertise in requirements solicitation, system analysis, technical design, programming and documentation of business applications/systems.</li> <li>May be responsible for monitoring and reporting to management on the status of departmental projects: Anticipates and identifies issues that could inhibit achieving the project goals and objectives, and implementing corrective actions and mitigation strategies.</li> <li>Provides oversight and resolves complex issues, optimizing performance, resolving problems, and providing timely follow-up on identified issues.</li> <li>Provides guidance and training to staff on process, procedures and issue resolution.</li> <li>Performs other duties as assigned.</li> <li>Complies with all policies and standards</li> </ul>Preferred Skills:<ul> <li>Develop ad-hoc reports to conduct data analysis and validation</li> <li>Automating processes using SAS, Python, Access, and SQL Scripts</li> <li>Healthcare knowledge</li> </ul>Education/Experience: Required A Bachelor's Degree in a related field: Required or equivalent work experience in technical data analysis, conducting system analysis meetings, developing system design documents, developing project plans with achievable milestones and deadlines, and mediating different department demands to gain approvals on system scope and design. Preferred Other a Master's degree in a related field, i.e., Mathematics, Computer Science, etc may be considered in lieu of some of the required experience (not to exceed 2 years) Candidate Experience: Preferred 1+ year of experience in Healthcare Required 4+ years of experience in relevant programming to include SAS, SQL, VB.NET, or Oracle (or similar depending upon departmental requirements) Required 3+ years of experience in related business analysis Preferred 1+ year of experience in ASP/ASP.NETPay Range: $86,000.00 - $154,700.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Senior Business Technical Analyst

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryTheSales Operations Analyst is responsible for supporting sales teams by optimizing processes, analyzing sales data, and ensuring the efficient execution of sales activities. This role plays a vital part in improving sales performance by leveraging data-driven insights, streamlining workflows, and facilitating cross-functional collaboration. The analyst will work closely with sales leadership, marketing, and underwriting teams to enhance operational effectiveness and drive revenue growth.Key Responsibilities:<ul> <li>Acquires and maintains a functional knowledge of sales operations processes, tools, and systems to support efficient sales execution and optimize performance.</li> <li>Consult and articulate a value proposition with Sales Executives and Account Managers.</li> <li>Multi-tasks to accomplish workload efficiently and assist in the development of customer sales strategies by coordinating with Sales and Account Management, Underwriting and Sales Support team members to ensure timeliness and quality of proposals which may include: Soliciting the appropriate network access reports such as GeoAccess reports, Disruption Analysis, Discount Analysis, Claim Repricings and others that promote the Aetna value story.</li> <li>Customize responses to non-standard and standard questions to incorporate the overall proposal strategy.</li> <li>Managing multiple prospects and sales support activities at various stages of the sales process by following established set of procedures for RFP follow-up, including responding to additional questions, clarification of original responses, and preparing all financial exhibits/document and assumptions.</li> <li>Analyzes sales performance, customer behavior, and market trends to identify key insights that facilitate data-driven decision-making.</li> <li>Assists in various sales operations tasks, including data entry, report generation, and documentation, to support accurate and timely information management.</li> <li>Builds collaborative relationships and communicates effectively with internal stakeholders, fostering cross-functional alignment and knowledge sharing.</li> <li>Collaborates with sales managers to review sales processes, identify bottlenecks and inefficiencies, and implement process improvements to enhance productivity.</li> <li>Carries out process improvements and basic projects within the sales operations function to increase efficiency and effectiveness in sales processes.</li> </ul>Required Qualifications<ul> <li>1-2 years of experience in sales operations, business analytics, healthcare informatics, or a related field.</li> <li>1-2 years of experience in healthcare field.</li> <li>Proficiency in Microsoft Excel, including pivot tables and fundamental knowledge of formulas.</li> <li> Experience with Microsoft Word and data analysis tools.</li> <li> Fundamental knowledge of SQL or MS Access.</li> <li> Ability to transform raw data into meaningful insights to support business decisions.</li> <li>Ability to identify trends and patterns in sales data to improve forecasting and performance.</li> <li>Strong analytical, problem-solving, and decision making skills with attention to detail.</li> </ul>Preferred Qualifications<ul> <li>Experience with visual presentation software such as Tableau or Power BI.</li> <li>Working knowledge of Salesforce.com (SFDC) for sales tracking and CRM management.</li> <li>Prior experience in healthcare, preferably in claims billing or claims processing, sales, or healthcare informatics.</li> <li>Experience in a fast-paced, cross-functional sales environment.</li> </ul>Education<ul><li>Bachelor’s degree preferred in Management Information Systems (MIS), Data Analytics, Business Administration, or a related field.</li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$43,888.00 - $93,574.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 04/08/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Sales Operations Analyst

Location: Must live within a commutable distance of the Oriskany, NY, Tampa, FL, Bloomfield, CT Cary, NC, Aurora, IL, Bridgewater, NJ, Omaha, NE, Warwick, RI, Clark Summit, PA, San Juan, PR office Once a month in office for meetings IVR UAT Testing: <ul type="disc"> <li>Responsible for documenting, reviewing and approval of the test scenarios and test steps (including end to end) for each feature and user story. Prepare Test data for testing. Test the desired user experience, contained within IVR</li> <li>Act as a lead in creation, preparation and conduct quality assurance reviews with the business partners. Attend initiative meetings with Business Analyst &amp; Project status meeting</li> <li>Work with Product Owner to resolve issues and defects through collaboration within the delivery team and across the organization</li> <li>Review test scenarios and test cases with business partners and get approval prior to testing</li> <li>Ensure that post-production / smoke testing is conducted and issues are escalated and resolved</li> <li>Monitor and track all testing efforts using Agile principles and tool set (e.g. Azure)</li> <li>Ensure UAT testers have access to the correct lower region environment to conduct testing </li> <li> Technical &amp; Professional Skills Required <ul type="circle"> <li>Expert understanding of Collaboration Tools such as Azure DevOps, SharePoint, Microsoft Teams, Microsoft Powerpoint, Microsoft visio</li> <li>Have a Testing Mindset: Ability to test Personas, Understand customer journey</li> <li>Document User story writing and Acceptance Criteria in Azure</li> <li>Expert Understanding of technologies used in the IVR and telephony: Dialogue Design tools, Chat bot, Text to Speech, Speech Recognition, Toll Free Number Engineering, Automatic Call Distribution, Natural Language Processing</li> <li>Excellent Communication, organization and planning skills</li> <li>Stakeholder Management</li> </ul> </li> <li> Experience Required<ul type="circle"> <li>2+ years’ current experience working within IVA/IVR in a Call Center</li> <li>2+ years’ experience with creating documentation for communication with varied audiences</li> <li>2+ years’ experience testing call center applications</li> </ul> </li> <li> Experience Preferred<ul type="circle"> <li>Agile Methodology experience</li> <li>SAFe Agile Certification preferred</li> <li>1+ years’ experience with project management</li> </ul> </li> </ul>

MetLife

Technology Liaison - IVR UAT Tester

<h2 id="about-stripe">About Stripe</h2> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h2 id="about-the-team">About the team</h2> Data Science at Stripe is a vibrant community where data analysts, data scientists and engineers learn and grow together. You will work with some of Stripe’s most fundamental and exciting data, and use that data to help drive company-wide initiatives. We have a variety of Data Analytics roles and teams across Stripe and will seek to align you to the most relevant team based on your background. <h2 id="what-youll-do">What you'll do</h2> In this role, you will partner deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. You will work closely with partners to extract insights from Stripe's rich and complex data. You will also work with leaders to translate business needs into data problems. You will build metrics, scalable data pipelines, dashboards, and reports to inform and run the business. You will deliver actionable business recommendations through analyses and data storytelling. <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h2 id="minimum-requirements">Minimum Requirements</h2> <ul> <li>2-8+ years experience in Business Intelligence Engineering, Data Engineering, Data Analysis or Data Science roles, building data pipelines and analyzing large datasets to solve problems </li> <li>Proficiency in SQL and Python </li> <li>Strong statistical knowledge </li> <li>Expertise in visualization and using data insights to make recommendations and achieve goals </li> <li>Proven ability to manage and deliver on multiple projects with great attention to detail </li> <li>Ability to clearly communicate results and drive impact </li> <li>Comfortable collaborating across functions to identify data analytics problems and execute solutions with technical rigor and data-driven insights. </li> </ul> Preferred qualifications <ul> <li>Master’s degree in Mathematics, Statistics, Economics, Engineering, or a related technical field. </li> <li>Prior experience at a growth stage internet or software company. </li> <li>Experience with distributed data frameworks like Hadoop and Spark to write and debug data pipelines. </li> <li>Good understanding of development processes and best practices like engineering standards, code reviews, and testing. </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $121,800 - $220,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Chicago, Seattle, or New York Remote locations Remote in United States, or Canada Team Data &amp; Data Science Job type Full time <a href="#">Apply for this role </a>

Data Analyst

<a href="#">Apply</a> Description BACKGROUND InTulsa Initiative, LLC is participating in the initiative known as "Tulsa For You and Me" (TFY), which is collection of talent attraction and economic growth programs dedicated to building a vibrant and inclusive Tulsa. Operated under the George Kaiser Family Foundation (GKFF), TFY’s nationally recognized programs include Tulsa Remote, Tulsa Innovation Labs, inTulsa, Build In Tulsa, Atlas School, Campus Tulsa, and Tulsa Service Year. Our ambitious goal: Create 20,000 high-growth industry jobs by 2033, with at least one-third of those opportunities accessible to historically underrepresented Tulsans. This role is part of Integrated Strategies, a centralized team supporting technology, research &amp; analytics, marketing, and business operations across TFY programs. Join us and make a lasting impact on Tulsa’s future! About the Role As a Technical Project Manager &amp; Scrum Master, you will drive the execution of high-impact technical projects while ensuring Agile best practices enable smooth workflows and collaboration. This role blends structured project management with Agile facilitation, requiring both big-picture thinking, effective communication, and exceptional attention to detail. You’ll partner with teams across Integrated Strategies, which is comprised of RAD (Research, Analytics, and Data), Tech (architecture and development), and Business Operations, ensuring technical initiatives are well-scoped, prioritized, and executed efficiently to deliver impact. Beyond execution, you’ll also improve how work gets done—optimizing Jira workflows for technical teams, Asana for program collaboration, and key project resources like BRDs and execution templates to drive consistency across initiatives. You’ll manage schedules, facilitate discussions, and keep projects moving forward by removing blockers and enforcing clarity at every stage. As a trusted leader, you’ll shape how projects are delivered, Agile adoption, and cross-team alignment. If you thrive on bringing order to complexity, ensuring execution excellence, and turning strategy into action, this role is for you. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Scrum Master Responsibilities <ul> <li>Facilitate Agile execution – Lead sprint planning, backlog refinement, daily stand-ups, retrospectives, and continuous improvement efforts.</li> <li>Optimize Jira workflows &amp; work structure – Design and manage Jira systems, automate workflows, enforce SLAs, and organize projects into epics, user stories, and tasks for clear prioritization and execution.</li> <li>Drive Agile best practices – Support teams on Scrum principles, foster an Agile mindset, and implement strategies to improve velocity, quality, and efficiency.</li> <li>Remove impediments &amp; improve flow – Identify and resolve blockers, manage dependencies, and ensure smooth team collaboration.</li> <li>Ensure transparency &amp; cross-team alignment – Maintain real-time visibility into progress through Jira dashboards, sprint metrics, and structured updates while fostering collaboration between technical and business stakeholders.</li> </ul> Project Management Responsibilities <ul> <li>Oversee a dynamic portfolio of high-impact technical projects (1–6 months each), driving end-to-end execution while serving as the primary liaison for program stakeholders. Align efforts across RAD, Tech, and Business Operations to ensure seamless coordination and delivery via frameworks such as release management.</li> <li>Translate program needs into clear project plans with defined scope, success metrics, and execution strategies. We use Asana for program stakeholder collaboration and Jira for technical team workflows.</li> <li>Track progress, manage logistics, and ensure accountability—Proactively resolve bottlenecks, escalate risks, and keep projects on track by coordinating schedules, managing calendar invites, preparing agendas, and ensuring the right stakeholders are engaged at the right time.</li> <li>Standardize key project resources, maintaining BRD templates, execution frameworks, and other tools (e.g., functional specs, risk assessments, implementation roadmaps) to support consistent project definition and management.</li> <li>Integrate Agile and structured execution, balancing flexibility with project management best practices to optimize delivery.</li> <li>Other duties as assigned.</li> </ul> Requirements KNOWLEDGE EXPERIENCE AND SKILL REQUIREMENTS <ul> <li>5+ years of experience in technical project management and Agile execution, with a mix of Scrum Master and structured PM responsibilities.</li> <li>Expertise in Jira and Asana for Agile execution and project management—Skilled in Jira administration, backlog management, automation, and reporting, as well as Asana for project roadmaps and stakeholder collaboration</li> <li>Strong understanding of the Software Development Life Cycle (SDLC), release management, and DevOps.</li> <li>Exceptional attention to detail and execution discipline, including demonstrable experience managing project logistics such as scheduling, calendar coordination, stakeholder engagement, meeting agendas, and post-meeting communications.</li> <li>Experience developing and maintaining standardized PM resources (e.g., BRDs, execution frameworks, risk assessments, implementation roadmaps) to improve consistency and efficiency.</li> <li>Strong facilitation and stakeholder management skills, capable of translating complex technical work into actionable insights for non-technical audiences.</li> <li>Relevant certifications preferred (e.g., Certified Scrum Master (CSM), PMP, SAFe, ITIL, PMI-ACP).</li> <li>Experience in startup-like, high-growth environments, with the ability to balance structure and agility in a fast-paced setting with nascent systems and ways of operating. </li> </ul> Salary: The anticipated salary range between $101,000 - $130,000. Hours &amp; Location: <ul> <li>This is not a fully remote position as we work in a hybrid office environment. In-Office and hybrid/flexible schedules are based on business need, staff readiness, and approved by one's supervisor.</li> <li>You must live in or be able to relocate to Tulsa, OK or the surrounding area and work from the office at least 3 days per week. </li> <li>This is a full-time position with an expectation of working 40 hours per week.</li> <li>The typical hours of operation are 8:00 a.m. to 5:00 p.m.</li> </ul> Benefits and Compensation: As part of our overall compensation package, we offer work/life flexibility, comprehensive health benefits, paid time off, and generous retirements contributions designed to support you and your family. Details: <ul> <li>100% employer paid medical, dental, and long-term disability for full-time employees only. Option to add vision and dependents.</li> <li>401K employee and employer contributions</li> <li>Paid time off to support you while you are out of the office</li> <li>Paid holidays so our employees can spend time with those they care about.</li> <li>Employer paid AD&amp;D life insurance, with employee option to add supplemental life insurance.</li> </ul> Salary Description $101,000.00 - $130,000.00

Build in Tulsa

Technical Project Manager

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryCVS Health is currently looking for a dynamic individual to join our team in a Sr. Analyst role. This position will primarily work with internal rebate and legal teams gathering and redacting rebate manufacturer contracts. The Sr. Analyst is responsible for coordinating, managing, tracking, reviewing, researching, and redacting rebate manufacturer contracts in support of Client Initiated Rebate Audits. In this position, the Sr. Analyst will work closely with clients, various auditors, the client account team, legal, and many other internal departments to ensure the completion of requested audits with consistency and minimal disruption to the business. This position needs to be able to manage multiple projects at the same time with short turnaround times. The Sr. Analyst will be responsible for the timely and satisfactory resolution of exceptions identified during the audit process, specifically related to rebates. Skills must include abilities to analytically identify, track and review large datasets. As a Sr. Analyst of Client Audit, you will be responsible for the following:<ul> <li>Work directly with rebate and legal teams</li> <li>Needs to be able to juggle all competing priorities</li> <li>Coordinate, manage, and track all manufacturer contracts </li> <li>Review and research questions related contracts </li> <li>Raise the appropriate items to senior leaders and doing so timely</li> <li>Documenting correspondence with internal partners and auditors</li> <li>Tracking all contracts to ensure that the rebates team is prepared to share contracts in support of all Client Initiated Rebate Audits by the onsite/virtual audit date</li> </ul>The ideal candidate will possess the following:<ul> <li>Knowledge or background of pharmacy rebates</li> <li>Ability to actively seek new ways to grow and be challenged</li> <li>Critical thinking</li> <li>Easily adapting to change</li> <li>Excellent verbal and written communications skills</li> <li>Strong Project Management skills that include the ability to adapt and deal effectively in dynamic, possibly unpredictable, environments while efficiently managing multiple projects from initiation through to completion</li> <li>Ability to interact effectively with internal partners </li> <li>Strong ability to maintain attention to detail and organizational skills</li> </ul> Required Qualifications3 years of overall work experience1-3 years of prior relevant experience in audit, or project management Preferred QualificationsPast project management experience is desired. Proficiency in Microsoft Word, Excel, PowerPoint, SalesForce EducationBS/BA required or equivalent years of education and experienceCPA, CIA or MBA preferred.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$46,988.00 - $102,000.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 04/25/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

308 IT Jobs