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BACKGROUND Tulsa For You and Me: a collection of talent and economic development programs dedicated to building a vibrant and inclusive city through a booming economic landscape. Operated under the stewardship of the George Kaiser Family Foundation (GKFF), our affiliated programs include nationally recognized and innovative organizations like Tulsa Remote, Tulsa Innovation Labs (TIL), inTulsa, Build In Tulsa, Atlas School, Campus Tulsa, and Tulsa Service Year. The Integrated Strategies group is composed of several expert teams dedicated to fostering cross-program collaboration, driving operational excellence, and equipping Tulsa for You programs with the tools, insights, and best practices to drive tangible results. This role will sit within the Integrated Strategies Research, Analytics, and Data (RAD) team. Our North Star goal is both ambitious and clear: to attract and build 20,000 jobs in high-growth industry clusters by the year 2033. A cornerstone of this mission is our commitment to ensuring that at least one-third of these opportunities are accessible to Tulsans from historically underrepresented communities. This is an extension of our broader vision for a more equitable, innovative, and vibrant Tulsa, where a strong state of economic health provides the basis for equal opportunity. Led by Tulsa Innovation Labs (TIL), one of our renowned programs, Tulsa was recently awarded Tech Hubs funding by the Economic Development Agency to develop Tulsa’s Autonomous Systems industry. The successful development of this industry is dependent on a robust workforce ecosystem that meets industry demands and provides accessible skill development pathways for Tulsans. As the Workforce Intermediary, TIL will advance synergies between Autonomous Systems industry stakeholders and workforce providers to ensure talent supply meets the needs of employer demands. PRIMARY PURPOSE AND FUNCTIONS As part of this role, the Lead Workforce Analyst will work closely with TIL and the Workforce Intermediary and will be pivotal in developing a Labor Market Observatory (LMO). The LMO will harness data from education, industry, and workforce partners to facilitate in-depth analysis of skill development pathways and integration into the local workforce. The Lead Workforce Analyst will be instrumental in establishing the LMO's data infrastructure and leveraging data to produce reports, dashboards, briefs, and white papers that inform industry workforce solutions. We seek a driven candidate with the technical expertise to generate high-quality research and the passion to disseminate evidence-based analysis to shape workforce solutions. Requirements ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Strategic Leadership and Stakeholder Engagement <ul> <li> Provide data-driven thought leadership on strategizing and designing a robust workforce development ecosystem in Tulsa. </li> <li> Liaison with key community partners, data providers, and internal team to support the construction of a federated data system capable of informing key workforce decisions. </li> <li> Design and implement evaluation frameworks to measure the effectiveness of workforce programs and initiatives. </li> <li> Effectively communicate research findings to key stakeholders and devise actionable strategies to enhance and implement workforce programs. </li> <li> Use data and insights to engage with local and state policymakers to align workforce development strategies with broader economic development goals and priorities. </li> </ul>Research, Analysis, &amp; Reporting <ul> <li> Conduct detailed analysis of matriculation patterns from education and workforce development programs into industry, identifying areas for improvement. </li> <li> Generate insightful white papers and policy briefs to inform workforce solutions for Tulsa’s autonomous systems industry. </li> <li> Produce polished, publicly accessible reports and dashboards to assess industrial demand for jobs and skills, identifying critical gaps in the current workforce and talent pipelines. </li> <li> Create dynamic dashboards and data visualizations to monitor industry, workforce, and educational pipelines in Tulsa’s autonomous systems industry. </li> <li> Ensure the accuracy, completeness, and reliability of data used in analysis and reporting. </li> <li> Stay abreast of workforce, education, and labor market trends and literature, pinpointing areas of opportunity for Tulsa. </li> <li> Provide training and support to internal team members and community partners to navigate dashboards, reports, and analysis. </li> </ul> KNOWLEDGE EXPERIENCE AND SKILL REQUIREMENTS <ul> <li> BS or BA in Business Administration, Finance, Mathematics, Statistics, Public Policy, Economics, or a related field </li> <li> Masters or PhD, preferred </li> <li> Minimum of 7 years of related experience; or an equivalent combination of related training, graduate study, and experience </li> <li> Demonstrated experience in writing and publishing research findings related to economic development, workforce, higher education or related fields </li> <li> Experience with gathering and analyzing publicly available data from sources such as the Census Bureau, the Bureau of Labor Statistics, Lightcast and others. </li> <li> Experience in advanced research methods using tools such as Python, STATA, or R </li> <li> Proficiency in data visualization tools such as Tableau or Power BI </li> <li> Strong project management skills, including developing project plans, managing timelines, and delivering results from inception to completion </li> <li> Excellent interpersonal and communication skills, with the ability to build relationships and clearly present complex ideas </li> </ul> Physical Requirements: <ul> <li> Position continually requires the ability to talk and hear both in person and over the phone, visual acuity; ability to operate equipment, read, and use a keyboard. </li> <li> Position frequently requires the ability to sit, walk, and stand for extended periods of time. </li> </ul> Hours &amp; Location: <ul> <li> This is not a fully remote position as we work in a hybrid office environment. In-Office and hybrid/flexible schedules are based on business need, staff readiness, and approved by one's supervisor. </li> <li> You must live in or be able to relocate to Tulsa, OK or the surrounding area. </li> <li> This is a full-time position with an expectation of working 40 hours per week. </li> <li> The typical hours of operation are 8:00 a.m. to 5:00 p.m. </li> </ul> Benefits And Compensation: As part of our overall compensation package, we offer work/life flexibility, comprehensive health benefits, paid time off, and generous retirements contributions designed to support you and your family. Details: <ul> <li> 100% employer paid medical, dental, and long-term disability for full-time employees only. Option to add vision and dependents. </li> <li> 401K employee and employer contributions </li> <li> Paid time off to support you while you are out of the office. </li> <li> Paid holidays so our employees can spend time with those they care about. </li> <li> Employer paid AD&amp;D life insurance, with employee option to add supplemental life insurance.</li> </ul>

inTulsa

Lead Workforce Analyst

CenturyLink

Sr Lead Technical Program Manager

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> Revenue Assurance at Lumen is a forward-looking, proactive business management domain that creates and maintains audits and controls to ensure revenue leakage is identified and corrected. The Revenue Assurance Financial Integrity Team (FIT) is responsible for auditing, analyzing, and reporting financial impacts for the complete lifecycle of Dark Fiber services as well as ensuring our Data services and most complex contracts are invoiced correctly. The Revenue Assurance Analyst position reports directly to a Revenue Assurance Manager. The primary focus of this role includes developing audits, auditing, analysis and reporting of the financial impacts of these audits. This position requires exceptional interpersonal skills, a high comfort level with dynamic priorities, a curiosity and willingness to solve business problems and identify new problems. The ideal candidate has a strong awareness of the systems used for order entry, provisioning and invoicing customers and is proficient in financial analysis and SQL Server Programing. Candidates for this position must be equally comfortable working directly with all levels of the organization, from frontline sales, billing and collections teams to Senior Vice Presidents. <h2>Work Location</h2> This is a remote opportunity open to candidates located anywhere in the U.S. <h2>The Main Responsibilities</h2> <ul> <li>Review contracts and perform detailed customer audits to identify revenue recovery and cost savings opportunities.</li> <li>Identify root causes of revenue leakage and work with teams to resolve issues.</li> <li>Design and implement financial assurance controls including source data acquisition, normalization, and automation. Implement new control points and metrics as the business changes.</li> <li>Lead efforts that prevent revenue leakage, reduce cost, increase revenue and reduce defects.</li> <li>Optimize business intelligence through query development and data analysis.</li> <li>Support ad hoc requests and projects with complex data analysis.</li> </ul> <h2>What We Look For in a Candidate</h2> <ul type="disc"> <li>Bachelor's degree with 4+ years of professional experience.</li> <li>Minimum of 2 years of relevant experience in order entry, provisioning, contract review, and invoicing.</li> <li>Strong interpersonal, verbal, and written communication skills.</li> <li>Exceptional analytical skill and business acumen with ability to multi-task with dynamic priorities and handle competing deadlines.</li> <li>Detail Oriented with above average Microsoft Office application skills, specifically in Excel and PowerPoint.</li> <li>Team player with a passion for service and self-motivation to resolve issues.</li> <li>Working knowledge of SQL Server and SSIS.</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $55,313 - $73,750 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $58,078 - $77,438 in these states: CO HI MI MN NC NH NV OR RI $60,844 - $81,125 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <a href="https://www.lumenbenefits.com/httpdocs2/index.html" target="_blank">Benefits</a> <a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a> Requisition #: 336099 Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 01/23/2025

Revenue Assurance Analyst II

Work ScheduleStandard (Mon-Fri)Environmental ConditionsCleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowedJob DescriptionThe Semiconductor Business Unit provides solutions in pathfinding, yield learning, and failure analysis of semiconductor processes and manufacturing. Our broad range of high-performance microscopy workflows provides critical data at the micro-, nano-, and picometer scales. Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in semiconductor technology, the team is dedicated to the pursuit of discovery. Our employees work with companies on the forefront of semiconductor innovation as they develop and characterize the processes that will lead to the technologies of tomorrow.The MissionThe Semiconductor Field Applications Team provides technical expertise to top leading semiconductor companies developing groundbreaking products and processes using our innovative microscopy technology. The Applications team works at the intersection of the product team, the account team, and the customer to grow our business and ensure the success of our customers.Key Results are:<ul> <li>Support for new product introductions at customer sites, working with customer engineers to integrate our technology into their workflows in the lab and fab for failure analysis, characterization, and metrology.</li> <li>Application development and training to ensure that users can extract the full value of our technology and achieve the best possible results</li> <li>Collaborative development of new processes and applications as the customer technologies evolve.</li> </ul>How you will make an impactThe Field Applications Engineer is the technical professional responsible for enabling our industry customers in the integration of our tools into their processes supporting the development and production of semiconductors and related technologies. What you will do<ul> <li>Provide on-site professional technical support, primarily in North America.</li> <li>Develop innovative solutions to customer challenges.</li> <li>Support tool acceptance and new technologies on location and in coordination with the product and service teams.</li> <li>Develop positive relationships with our customers as the technical partner for solving their challenges, explaining our technology, and assisting with application development.</li> <li>Coordinate closely with internal product, engineering, marketing and account teams on product acceptance and development.</li> <li>Provide detailed technical feedback to the product teams on customer needs and product performance in the field.</li> </ul> How will you get here?This position is ideal for a creative and dynamic technologist with a focus on innovation and customer happiness. The successful candidate will possess the following combination of education and experience:<ul> <li>Minimum of an undergraduate degree in scientific field with an advanced degree being preferred.</li> <li>Minimum of 3+ years of hands-on experience with scanning electron microscopy (SEM)</li> <li>Metrology experience within the semiconductor industry</li> <li>Understanding of semiconductor processing, statistical process control, device physics, and failure analysis techniques</li> <li>Experience with coding or scripting (C#, Python, MATLAB, etc.) is a plus.</li> </ul><ul> <li>Excellent, clear communication skills and the ability to nurture positive, productive relationships with customers.</li> <li>Excellent problem-analysis and solving skills</li> <li>Ability to travel up to 40% both domestically/internationally and possession of a valid passport.</li> </ul>

Thermo Fisher Scientific

Field Applications Engineer III (SEM Metrology Semiconductor)

Overview This is a remote role that may only be hired in the following location(s): NC, NJ, AZ, FL The Business Analyst – Database Platform Technology and Support Services plays a critical role in supporting the implementation and management of advanced database protection, analysis, and data related technology solutions. The role focuses on enabling data masking, encryption in transit, file-level encryption for restricted and confidential structured data systems and applications, testing of technology systems, querying databases, managing database assets, project tracking, invoice processing, tracking of security exceptions and identified risks, and general administrative functions. The ideal candidate will possess strong analytical and technical skills, coupled with the ability to collaborate with cross-functional teams to ensure compliance with enterprise data protection standards. Responsibilities <ol><li> Requirements Gathering &amp; Analysis</li></ol> <ul> <li> Engage with stakeholders to gather and document business requirements for data masking, encryption in transit, and encryption at rest solutions.</li> <li> Develop use cases, process flows, and system specifications for structured data systems classified as restricted or confidential.</li> <li> Analyze existing systems and processes to identify gaps and recommend solutions aligned with data protection policies.</li> </ul> <ol start="2"><li> Technical Analysis &amp; Solutions Design</li></ol> <ul> <li>Collaborate with technical teams to assess encryption protocols (e.g., TLS 1.2/1.3) and file-level encryption methodologies.</li> <li>Evaluate and recommend data masking strategies for non-production environments, ensuring sensitive data is appropriately obfuscated.</li> <li>Work closely with system architects to design integrations and implementations that enhance data security.</li> </ul> <ol start="3"><li> Policy Alignment &amp; Compliance</li></ol> <ul> <li>Ensure solutions meet organizational and regulatory requirements for data protection, including compliance with internal classifications of restricted and confidential data.</li> <li>Partner with data governance, privacy, and compliance teams to align processes with enterprise standards and policies.</li> <li>Maintain a thorough understanding of applicable frameworks, such as GDPR, CCPA, and industry best practices for data security.</li> </ul> <ol start="4"><li> Documentation &amp; Reporting</li></ol> <ul> <li>Create detailed documentation, including technical specifications, functional requirements, and standard operating procedures (SOPs) for database protection services.</li> <li>Develop dashboards and reports to monitor data protection activities, including compliance with encryption and masking standards.</li> <li>Maintain project documentation to track progress and ensure alignment with objectives.</li> </ul> <ol start="5"><li> Testing &amp; Quality Assurance</li></ol> <ul> <li>Support testing efforts, including data masking validation and encryption functionality testing.</li> <li>Coordinate user acceptance testing (UAT) to ensure solutions meet both business and technical requirements.</li> <li>Identify and resolve defects or gaps in implemented solutions.</li> </ul> <ol start="6"><li> Stakeholder Collaboration</li></ol> <ul> <li>Act as a liaison between business units, IT, and data protection teams to ensure shared understanding of objectives and requirements.</li> <li>Facilitate workshops and meetings to gather feedback, present findings, and gain approval for proposed solutions.</li> <li>Collaborate with external vendors and consultants on the implementation of tools and technologies supporting database protection services.</li> </ul> <ol start="7"><li> Project Support</li></ol> <ul> <li>Contribute to the development of project plans, timelines, and resource allocation for initiatives involving database protection.</li> <li>Provide ongoing support for projects, including troubleshooting and process optimization.</li> <li>Assist with post-implementation reviews to identify areas for improvement and future enhancements.</li> </ul> Qualifications Bachelor's Degree and 2 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 6 years of experience in Systems Support, or Analytics, or Operational Support Preferred: 3-5 years of experience as a Business Analyst or similar role in data protection, database management, IT security, or comparable work experience. <ul> <li> Experience with tools required to support the business analyst role, i.e., Microsoft Office Suite, testing and analytical tools, reporting systems, etc.</li> <li> Strong understanding of enterprise data classification schemes and their application to restricted and confidential data.</li> <li> Proficiency with tools like SQL, data visualization platforms (e.g., Power BI), and workflow management tools (e.g., Jira, Confluence).</li> <li> Familiarity with regulatory frameworks such as HIPAA, GDPR, or CCPA related to data security and privacy.</li> <li> Knowledge of database systems, including SQL Server, Oracle, PostgreSQL, or DB2.</li> <li> Certifications such as CBAP, CIPT, or security-related credentials (e.g., CISSP) are a plus, but not required</li> </ul> Key Competencies <ul> <li> Technical Aptitude: Strong understanding of encryption and data masking technologies and their implementation.</li> <li> Analytical Thinking: Ability to assess complex systems and recommend effective data protection solutions.</li> <li> Attention to Detail: Ensures accuracy in requirements, testing, and documentation.</li> <li> Collaboration: Works effectively with cross-functional teams to achieve project objectives.</li> <li> Problem-Solving: Addresses challenges with innovative and practical solutions.</li> </ul> Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

SVB Financial Group

Data Analyst

What you can expectAs a Software Engineer, you will play a key role in designing and implementing critical general web based and AI-embedded applications for Zoom. You will collaborate closely with teams from AI, Meeting, Phone, Big data, Data Engineering, and Cloud-Native to build business features of Zoom products. The ideal candidate will majorly focus on back-end development and have experience interacting with the front-end.About the teamThe AI application engineering team is dedicated to building cutting-edge products, and providing tools for customers in sales, contact center, training, management and other fields. Our products are highly AI embedded with LLM analysis, ASR, and image processing. These products are user-facing, friendly and robust webbased applications. Responsibilities<ul> <li>Collaborate with cross-functional teams to define, design, implement and ship new features and applications.</li> <li>Ensuring software reliability and quality by participating in code reviews, testing, and debugging.</li> <li>Implementing AI solutions solves complex problems. Integrate AI services and algorithms into applications.</li> <li>Work on backend services and databases, ensuring high performance and responsiveness to front-end requests.</li> <li>Continuously discover, evaluate, and implement new technologies to maximize development efficiency and improve product quality.</li> <li>Documenting code, algorithms, and technical processes for internal and external reference.</li> </ul>What we are looking for<ul> <li>Master’s degree in Computer Science, Software Engineering, AI/ML, or related field</li> <li>Have proficiency in programming languages such as Java, Python, Ruby, or C++, etc. </li> <li>Experience with AI applications, integrations, and prompt engineering. </li> <li>Be familiar with cloud services, database management, and web technologies </li> <li>Experience of developing and managing high-traffic web applications </li> <li>Experience with RDBMS, such as MySQL, NoSQL</li> <li>Experience of designing backend APIs, database schemas, and backend microservices to power a sophisticated user-facing product. </li> </ul>Salary Range or On Target Earnings:Minimum:$171 800,00Maximum:$375 900,00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:01/24/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment​ We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

Software Engineer, AI Applications

Overview This is a remote role that may be hired in several markets across the United States. The Senior Application Support Analyst is responsible for the support and health of all Direct Bank applications. Duties include, but are not limited to, monitoring and supporting Direct Bank infrastructure such as load balancers, servers, databases, network, firewall and B2B partner connections working individually or with support from other teams. Performing application updates as supplied by the vendors, updating certificates, validating server and end user patching. Provide Production Support for Direct Bank applications and responsible for responding to or inputting and updating Service Now tickets, analysis of the issue root cause, managing the incident through resolution, and communicating progress to interested parties. Review and remediate Direct Bank infrastructure vulnerability records as they are reported. Provide system monitoring and event management. Direct Bank application support will include application code and/or configuration updates that may involve implementation of new software or software features on servers and desktop environments, defining test cases, testing, and roll-out. Provide assistance with release management and building test cases using Azure DevOps. Provides support for internal procedures including risk governance, audits, access management reviews. Responsibilities This position will be responsible to provide support for all Direct Bank applications. <ul> <li>Provide front-line support for consumer banking applications and respond promptly to all reported issues.</li> <li>Knowledge and understanding of application IT infrastructures (servers, load balancers, firewalls, etc.) Not build/configure, but understanding with the ability to engage engineers responsible for build/configurations/patching.</li> <li>Ability to work in a fast-paced, dynamic workplace. Maintain availability while working on multiple tasks.</li> <li>Provide release management assistance in Azure DevOps environment.</li> <li>Provide clear and timely communications to management, other IT staff, and business users as appropriate. No external customer contact.</li> <li>Strong analytical skills and ability to stay focused on multiple tasks during the resolution of critical errors or outages that may be highly visible within the organization.</li> <li>Strong oral and written communication skills while interfacing with internal peers, managers, and vendors.</li> <li>Comfortable working with technical and non-technical issues. Aptitude for learning in a technical environment.</li> <li>Coordination of planned disaster recovery testing.</li> <li>Flexibility with after hours and/or weekend availability if needed on an on-call rotation basis.</li> </ul> Qualifications Bachelor's Degree and 2 years of experience in Computer Science or Analytics OR High School Diploma or GED and 6 years of experience in Computer Science or Analytics <ul> <li>Minimum 5 years experience working with consumer banking core applications. </li> <li>Strong banking operations knowledge and/or technical skills.</li> <li>Understanding of application infrastructure and experience with requesting Windows servers, SQL databases, load balancers, DNS entries, certificates, firewall rules, etc.</li> <li>Experience using monitoring tools such as DynaTrace and Splunk</li> <li>Managing the remediation of server vulnerabilities</li> <li>Experience supporting in-house developed and SaaS hosted applications</li> <li>Experience with Azure DevOps, and familiarity with CI/CD Pipelines and release management processes.</li> <li>SQL database skills including debugging and writing/running queries.</li> <li>Experience with ServiceNow – add/update/resolving tickets. Familiar with CMDB inventory.</li> <li>Experience with providing customer service for internal business and technical partners</li> <li>Understanding of User Access management including an understanding of applications roles and entitlement relationships.</li> <li>Ability to work with cross-functional teams</li> <li>High attention to detail</li> <li>Adept with all computer systems such as Outlook, Microsoft Word and Excel, and comfortable navigating corporate portals.</li> <li>Proactive self-starter with proven ability to quickly learn new applications, processes, and procedures.</li> </ul> If hired in New Jersey, the base pay for this position is generally between $109,800 and $140,100. If hired in California, the base pay for this position is generally between $114,600 and $152,800. If hired in North Carolina, the base pay is generally between $95,500 and $127,300. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. This job posting is expected to remain active for 30 days from the initial posting date listed above. If it is necesary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Senior Application Support Analyst - Infrastructure (Remote)

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Commercial Analyst II

<h3> Position Summary </h3> Deloitte’s Enterprise Performance professionals are leaders in optimizing operations that span the entire enterprise of an organization, from strategy to implementation and operation. By joining our team, you can help clients achieve impact and value from their investments in both people and technology that support enterprise-wide operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain. Introduction: We are seeking a skilled SAP PO/PI/ BTP Integration Developer to join our dynamic team, focusing on projects within the Government and Public Sector. This role is ideal for someone with a strong background in SAP Process Orchestration (PO) / Process Integration (PI) and optional ABAP programming experience. The successful candidate will be instrumental in developing and maintaining system integrations and components, including but not limited to, services, internal and external API, file transfer, and EDI and SQL queries. Recruiting for this role ends on 3/30/2025 Responsibilities: <ul> <li>Provide support and maintenance for SAP CPI, SAP BTP, and SAP PI/PO projects</li> <li>Develop and execute Groovy scripts or JavaScript as needed for integration tasks</li> <li>Monitor and administer SAP CPI applications, ensuring optimal performance and reliability</li> <li>Apply best practices in SAP CPI design and error handling mechanisms</li> <li>Collaborate with onshore and offshore teams to ensure seamless project execution</li> <li>Communicate effectively with clients to understand their requirements and provide appropriate solutions</li> </ul> Skills and Attributes: <ul> <li>Strong analytical and problem-solving skills</li> <li>Ability to work independently and as part of a team. Detail-oriented with a focus on delivering high-quality work</li> <li>Adaptability to work in a dynamic and fast-paced environment</li> </ul> Qualifications: <ul> <li>Bachelor’s degree in computer science, Information Technology, or a related field</li> <li>Minimum of 1 year of experience in SAP PO/PI, CPI with a strong understanding of integration concepts</li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li> <li>Must be eligible to receive a security clearance</li> <li>Experience in government and public sector projects is a plus but not mandatory</li> <li>Knowledge of SAP ABAP programming is a plus but not mandatory</li> <li>Strong analytical and problem-solving skills</li> <li>Excellent communication and collaboration abilities</li> <li>Familiarity with EDI, APIs, SQL, and other integration technologies</li> <li>Ability to work in a fast-paced, team-oriented environment</li> <li>At least 2 years of relevant Information Technology experience</li> </ul> Preferred Skills: <ul> <li>At least 5 years of experience with EAI Platforms in design and development</li> <li>At least 5 years of experience with SAP Cloud Platform Integration (CPI) along with SAP Process Integration/Process Orchestration (PI/PO) in development and support projects</li> <li>Proven experience in the design and development of integration solutions using SAP CPI</li> <li>Hands-on support experience in SAP CPI, SAP Business Technology Platform (BTP), and SAP PI/PO projects</li> <li>Proficiency in Groovy scripting or JavaScript</li> <li>Strong knowledge of SAP CPI monitoring and application administration activities</li> <li>Understanding of SAP CPI design best practices, error handling mechanisms, and SAP PI/PO architecture</li> <li>Experience working in an onshore/offshore model</li> <li>Excellent communication skills with the ability to interact directly with clients</li> <li>Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel</li> <li>Expected to co-locate in your designated office/USDC location up to 30% of the time</li> <li>Must live in a commutable distance to or be willing to relocate to one of the following Delivery locations: Atlanta, GA; Charlotte, NC; Dallas, TX; Gilbert, AZ; Houston, TX; Lake Mary, FL; Mechanicsburg, PA; Philadelphia, PA</li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li> <li>Must be able to obtain the required level of security clearance for this role (depending on requirements of specific role)</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $61,120 to $91,680. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a>" Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards-usdc.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

SAP PI/PO Integration Analyst

Job Description:The Deal Operations is seeking an Analyst to help streamline processes, and driving impactful results. As an Analyst, Deal Operations (Deal Ops) at Pluralsight, you will be a critical partner for our sales reps, ensuring seamless execution of sales motions and providing top-tier support. You’ll play a key role in creating efficiency, resolving roadblocks, and aligning stakeholders to drive revenue and elevate the sales experience for both internal teams and customers.Who You’re Committed to Being:<ul> <li>A proactive problem-solver with a knack for identifying and addressing challenges before they escalate.</li> <li>You excel at building collaborative relationships across teams and thrive in fast-paced environments.</li> <li>You prioritize communication, are highly organized, and balance multiple responsibilities with ease.</li> <li>You are a continuous learner, dedicated to growing your expertise in sales operations.</li> <li>You embody professionalism, responsiveness, and a customer-first mindset in every interaction.</li> </ul>What You’ll Do:<ul> <li>Partner closely with sales teams to support the Partnership (Channel) sales territory and achieve Pluralsight’s sales goals.</li> <li>Provide pre-sales client support, including creating quotes, assisting with vendor agreements, and guiding customers through the MSA process.</li> <li>Collaborate with Revenue Operations, Finance, Legal, and other teams to align sales orders, contracts, and invoices for seamless transactions.</li> <li>Research and provide data to support sales activities, identify areas for improvement, and recommend solutions to enhance efficiency.</li> <li>Maintain in-depth knowledge of the Pluralsight platform to assist reps and customers effectively.</li> <li>Operate as the primary support resource for the Partnership team, offering task offloading and operational expertise.</li> <li>Manage and optimize processes related to AWS and Google (GCP) marketplaces.</li> </ul>Experience You’ll Bring:<ul> <li>A strong background in supporting partner or channel sales teams.</li> <li>Proficiency in navigating Marketplace processes, particularly with AWS and Google (GCP).</li> <li>Experience with Salesforce (preferred but not required) and Google Suite applications.</li> <li>Exceptional organizational and time-management skills, with a proven ability to prioritize and execute critical tasks efficiently.</li> <li>A forward-thinking, collaborative mindset with the ability to build and improve structured processes.</li> </ul>Requirements:<ul> <li>Proven experience in a sales or operational support role, with an emphasis on partner/channel sales.</li> <li>Proficiency in interpersonal and service-oriented communication.</li> <li>Ability to work independently, manage competing priorities, and contribute to a high-performing team.</li> <li>No specific certifications or travel requirements; however, familiarity with sales operations tools and best practices is a plus.</li> </ul>Travel Requirements:While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.Why you’ll love working here:<ul> <li>We’re remote- and hybrid-friendly</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul>About us:We’re Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud products, teams can develop critical skills, improve processes and gain data-driven insights.Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.Physical and Mental RequirementsWork is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.EEOC StatementBring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.The annual US base salary range for this role is $58,400-$72,100 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses.Applications must be submitted within 90 days after the initial posting date to be considered.#LI-Remote#LI-CK1

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