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<h2>Who we are</h2> Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search. Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc" target="_blank">@kentikinc</a>. <h3>What we do</h3> Kentik is looking for a highly motivated Cloud Solutions Architect to support our growing team and help bring the Kentik solution to market. This role will report directly to the Field CTO. This is an excellent opportunity to join one of Kentik’s most important technical teams. This candidate will work with some of the best and brightest engineers in the industry, and develop your skills within one of the most innovative companies in the networking space. Architects at Kentik have the opportunity to help shape our product strategy and enable a broad set of use cases by working directly with our prospects and customers. If you have a proven track record in a fast-growth revenue-driven organization, this is a great opportunity and we want to talk to you. The ideal candidate not only has a strong technical background with a focus in cloud and networking, but also has a proven ability to engage with the industry and provide thought leadership. <h3>What you'll do</h3> <ul> <li>Be an ambassador of the Kentik brand through public speaking engagements, blogs, podcasts, and webinars</li> <li>Attend trade shows, conferences, customer meetings and industry meetups</li> <li>Provide thought leadership to the industry in alignment with Kentik’s strategy and roadmap</li> <li>Engage with customers to identify trends and themes, and provide valuable feedback to the product team</li> <li>Help the field technical teams raise their knowledge on cloud architectures and Kenitk’s product value proposition in these environments</li> <li>Assist channel team in recruiting new channel partners to help Kentik bring our product to market</li> <li>Work in partnership with business development and technical alliances team to provide technical validation of joint solutions</li> </ul> <h3>What you'll bring</h3> <h4>Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!</h4> <ul> <li>7+ years of relevant technical / commercial experience</li> <li>3+ years in a technical sales overlay role</li> <li>Strong verbal and written communication skills with ability to share previous content</li> <li>Ability to conduct technical conversations with prospects ranging from staff-level engineers and architects to senior executives</li> <li>Expertise in cloud infrastructure and multiple cloud providers, such as Amazon AWS, Microsoft Azure, and Google Cloud Platform</li> <li>Strong foundational level understanding of core networking technologies like routing, switching, and firewalling</li> <li>Willingness to travel globally as needed</li> </ul> Nice to haves <ul> <li>Direct experience with one or more network observability suites (e.g. Kentik, Arbor/Netscout, SolarWinds, ManageEngine, Splunk, Nagios, Dynatrace, Catchpoint, etc.)</li> <li>Existing social media following and recognition as a thought leader in public cloud</li> <li>Comprehensive knowledge and awareness of industry competition, solutions, technologies, and product offerings</li> <li>Experience working in a SaaS environment</li> <li>Experience working in a pre-IPO startup environment</li> </ul> <h3>What we offer</h3> Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The base salary range for this position is: $142,500 - $191,250, with an expected overall targeted earnings (OTE) range of: $190,000 - $255,000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual salary offered may be lower or higher than the stated range depending on various factors, including but not limited to: <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. <h2>Come work with us</h2> The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Kentik

Cloud Solutions Architect

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours!As a Contract Analyst II, you will develop, negotiate, and implement service contracts in line with procurement guidelines, while assessing the financial impacts of such services. This position plays a key role in negotiating contract terms and amendments, and ensures flawless coordination between various departments. Acting as the connection between the company and subcontractors, you ensure contract fulfillment. You are also responsible for renewing agreements in compliance with supplier policies, reviewing existing agreements for internal collaboration, and supporting the organization by drafting agreements, conducting risk assessments, and resolving contract terms. A pivotal part of the role includes evaluating contractor risk based on project scope.Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.A Day in the LifeIn this role, you will support the Williams IT (Information Technology) department by managing vendor software contracts and renewals, using existing procedures to tackle routine problems with limited judgment and discretion. You will collaborate with the business to identify creative renewal terms and assist with budget forecasting, typically handling contracts ranging from $40,000 to $500,000 per year. Occasionally, you will work with vendors and the business on software audits, collecting and packaging asset information for team review. The successful candidate will have the opportunity to collaborate across several groups, including Information Technology, Operations Technology, and Operations.Responsibilities/Expectations:<ul> <li>Collaborates with departments to devise a contract strategy, understand customer expectations, identify appropriate suppliers, lead contract negotiations and renewals, and act as the liaison between internal and external parties throughout the contract process</li> <li>Conducts risk analysis based on the scope of work, including analysis of risks related to current contracts and potential contract changes, as well as change orders</li> <li>Ensures adequate scopes of work are in place for all agreements</li> <li>Develops and measure cost savings and assists customers with meeting the objectives of cost control, quality and schedule</li> <li>Resolves any contract disputes and coordinates actions with internal procurement and legal teams if needed</li> <li>Maintains vital data in company ERP system and participates in testing upgrades</li> <li>Other duties as assigned</li> </ul>Education/Years of Experience:<ul> <li>Required: High School Diploma or GED and a minimum of three (3) years related experience in Supply Chain, Purchasing, Pipeline Operations, Business Operations, Engineering, or Project Management</li> <li>Preferred: Bachelor's Degree in Business, Accounting, Finance, Supply Chain and five (5) of years related experience</li> </ul>Other Requirements:<ul> <li>Preferred: experience in contract negotiations with emphasis on software/assets</li> <li>Preferred: experience in an IT support environment such as procurement or contract management/negotiations</li> <li>Preferred: experience in Ivanti and Oracle Cloud ERP</li> <li>Preferred: Analytical skills associated with developing and using performance measures and cost savings</li> <li>Knowledge of contract law, terms and conditions</li> <li>Demonstrates outstanding organizational/interpersonal skills and safety as the utmost priority</li> <li>Well-developed written and verbal communication skills</li> <li>Proficient in Oracle ERP systems</li> <li>Proficiency in Microsoft Office Applications</li> </ul>About Tulsa:Our corporate headquarters is located in downtown Tulsa, Oklahoma, the 2nd largest city in Oklahoma and the 47th most populous in the U.S.Tulsa is known as the Mother of "The Mother Road" - Route 66, and boasts impressive art deco architecture, the #1 city park in the U.S. (The Gathering Place) and is a great venue for live music. It's an easy place to get in and out of, with more than 20 non-stop flight destinations offered at Tulsa International Airport. Tulsa is listed on <a href="https://www.cnn.com/travel/article/where-to-travel-best-destinations-2022/index.html" target="_blank">CNN Travel's best destinations to visit in 2022!</a>Tulsa is not only a great place to live, but it's affordable. According to the 2019 Economic Report from Tulsa's Future, the cost of living is 8 percent below the U.S. average. There is no place like T-Town. Check out <a href="https://visittulsa.com/" target="_blank">visittulsa.com</a> to learn more!Why Choose Williams?We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire. With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career!<ul> <li>Competitive compensation</li> <li>Annual incentive program</li> <li>Hybrid work model - one work from home day each week for most office-based roles</li> <li>Flexible work schedule for most field-based roles</li> <li>401(k) with company matching contribution and a fixed annual company contribution</li> <li>Comprehensive medical, dental, and vision benefits</li> <li>Generous company-paid life insurance and disability benefits</li> <li>A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account</li> <li>Healthcare and Dependent Care Flexible Spending Accounts</li> <li>Paid time off, including floating and company holidays</li> <li>Wellness Program with annual rewards</li> <li>Employee stock purchase plan</li> <li>Robust employee learning and development</li> <li>High internal mobility (we promote from within)</li> <li>Parental leave (we provide up to 6 weeks for each parent)</li> <li>Fertility coverage and adoption benefits</li> <li>Domestic partner benefits</li> <li>Educational reimbursement</li> <li>Non-profit donation matching contributions and time off to volunteer</li> <li>Employee resource groups</li> <li>Employee assistance programs</li> <li>Technology to make our work more productive and collaborative</li> <li>Regular employee engagement surveys and feedback processes</li> </ul>Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen.Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.For more information, please visit <a href="https://www.williams.com/careers/total-rewards/" target="_blank">https://www.williams.com/careers/total-rewards/</a>.<h2>Education Requirements:</h2>Skill Requirements:Competency Requirements:Action oriented (3 - Meets Expectations), Collaborates (3 - Meets Expectations), Communicates effectively (3 - Meets Expectations), Customer focus (3 - Meets Expectations), Drives results (3 - Meets Expectations), Ensures accountability (3 - Meets Expectations), Instills trust (3 - Meets Expectations)

Williams

Contract Analyst II

<h1>Senior Business Analyst - Service Enablement</h1> <a href="https://careers-americas.icims.com/jobs/15762/senior-business-analyst---service-enablement/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Are you excited by the challenge of scaling a fast-growing company by using insights and analytics to influence product decisions and the business direction? In this role, you will investigate the most pressing challenges and decisions points Atlassian has in scaling its solutions to 100 million users. We’re growing quickly, so being a fast learner and adaptable to innovative approaches and technologies are the keys to success. <h3>What you will do:</h3> In this role, you will champion our customers, become a trusted partner to Product &amp; Engineering teams, and help scale the business by guiding the development of our products that our customers will love. You will dive deep into our data to identify, pitch, advocate for, and partner on meaningful improvements to Atlassian’s products that will reduce friction for our customers. You will collaborate with our Product teams on change to ensure that our Support Engineers are prepared, and change is adopted by our customers successfully. You’re part analyst, part product manager, and part program manager. You’re strategic, tactical, and also relationship- and data-driven <h3>On day one you'll have the following experience:</h3> <ul> <li>3+ years of relevant experience with a proven ability as an analyst in software development, service delivery, or customer support</li> <li>You have business insight and the ability to map business challenges to data</li> <li>Experience analysing data, preferably using SQL</li> <li>Strong written, verbal communication and presentation skills</li> <li>Experience writing influential business cases</li> <li>Proven track record of developing initiatives and using data to drive clear prioritization of issues</li> <li>Experience working with Product Managers and Software Developers</li> <li>Influencing stakeholders in order to enact change </li> </ul> <h3>You'll be passionate about the following:</h3> <ul> <li>Telling stories through data that resonate with executive leadership</li> <li>Actioning feedback to drive improvements in yourself</li> <li>Exhibiting curiosity, humor, drive, flexibility, empathy, and refusal to accept the status quo</li> <li>Championing our customers</li> <li>Attention to detail</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $144,900 - $193,200 Zone B: $130,400 - $173,900 Zone C: $120,300 - $160,400 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15762/senior-business-analyst---service-enablement/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Senior Business Analyst - Service Enablement

<h1>Senior Principal Technical Program Manager</h1> <a href="https://careers-americas.icims.com/jobs/16995/senior-principal-technical-program-manager/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. As part of the ACE team at Atlassian, your role will unlock the potential of every team within the company. The ACE team within Atlassian is responsible for delivering advanced technology and solutions that empower Atlassian teams to excel in their respective missions like <ol> <li>Power data driven decision making by developing innovative solutions including using AI/ML and other leading-edge technologies.</li> <li>Ensuring success of critical business decision-making processes by delivering enterprise-grade solutions across finance, commerce, people and workplace domains.</li> </ol> As a Technical Program Manager, reporting to a Head of TPM on the ACE team you will define product/program technical strategy. You will create long term vision for the team and associated roadmap for your areas of ownership and ensure buy in from stakeholders. You will leverage deep domain expertise and technical acumen to ensure successful delivery of large cross organization initiatives. You will demonstrate a comprehensive understanding of fundamental business challenges, shape technical requirements and collaborate with stakeholders to develop comprehensive solutions. You will utilize your technical expertise to influence solution architecture to meet the emerging needs of the business and contribute to programs and process across organizational boundaries <ul> <li>Analyze business objectives, customer needs, product adoption inhibitors and opportunities, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for your platform and product components.</li> <li>Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment.</li> <li>Define specific systems programs and create a plan of action for realizing those programs. Such programs could be around capacity planning, migration efforts, high availability, network architecture, performance optimization, reliability improvements and more.</li> <li>Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems.</li> <li>Responsible for taking a systematic approach to engineering problems. This includes: prioritizing tasks, scoping out the project, defining objectives, and making consistent progress against each of these.</li> <li>Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc.</li> <li>Manage complex dependencies and projects with a broad scope across the company</li> </ul> <ul> <li>Experience leading TPM teams for well-respected technology companies that have become leaders in their space</li> <li>15+ years of leadership experience on software teams as an Engineer, Development Manager, or TPM Manager</li> <li>Strategic thinking and ability to understand business objectives to translate them into technical problems and programs.</li> <li> Technical understanding of systems involved. Willingness to develop domain expertise in the area they operate - storage, networking, authentication, capacity management, service deployments, etc. <ul><li>TPMs are not expected to write or read code, but are expected to understand system flows, block architectures, APIs and such.</li></ul> </li> <li>Experience defining and running end-to-end complex technical programs</li> <li>Strong leadership, organizational, and communication skills</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $230,900 - $307,800 Zone B: $207,800 - $277,000 Zone C: $191,600 - $255,500 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/16995/senior-principal-technical-program-manager/job?mode=apply" target="_blank">Apply for this job</a>

Senior Principal Technical Program Manager

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable’s features and capabilities. As an Enterprise Technical Support Specialist, you’ll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable’s features and capabilities. This role will follow U.S. Eastern Time business hours, though shifts may vary based on the evolving needs of the business. <h1>What you'll do</h1> <ul> <li>Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls). </li> <li>Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes.</li> <li>For complex issues, you’ll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer.</li> <li>Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements. </li> <li>Contribute to the continuous growth of Airtable’s knowledge base by creating and updating helpful resources based on customer interactions. </li> <li>Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes.</li> </ul> <h1>Who you are</h1> <ul> <li>You have experience with Airtable, whether personally or professionally, and you’re excited about helping others discover how it can transform their business.</li> <li>You’ve worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success.</li> <li>You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences.</li> <li>You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions.</li> <li>You're naturally curious, and you thrive in environments where you’re expected to dive deep into technical issues and continuously learn.</li> <li>You have a strong, self-driven desire to exceed expectations and continuously improve your performance.</li> <li>You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus.</li> </ul> Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your <a href="https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd_fM6/view?usp=sharing" target="_blank">EEO rights as an applicant</a>. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our <a href="https://airtable.com/shrq13fCV8h1sx2t8" target="_blank">Accommodations Request Form</a> and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #Remote-LI Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out <a href="https://airtable.com/careers/life-at-airtable" target="_blank">Life at Airtable</a>. For work locations in the San Francisco Bay Area, New York City, and Los Angeles, the base salary range for this role is: $80,800—$105,300 USD For all other work locations (including remote), the base salary range for this role is: $72,700—$94,700 USD Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking <a href="https://www.airtable.com/company/personnel-privacy-notice" target="_blank">here</a>.

Airtable

Enterprise Technical Support Specialist

Req ID: 75765 Location: Tulsa -TUL Areas of Interest: Information Technology Pay Transparency Salary Range: Not Available Application Deadline: 12/01/2024 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> At BOK Financial, our success starts with our incredible talent, and we are looking for an IT Application Manager for our contact center technology team. This role will lead and manage our technical resources to deliver solutions for our customers and business lines. This is an opportunity to play an essential role and quickly make an impact through advancing customer experiences through advanced technology. Bring your passion for team building, technical support, and development. It’s an exciting time to join us! <h2>Job Description</h2> This role is responsible for orchestrating project / product delivery and platform operations for the Contact Center Platform team. The role will include the formulation and delivery of contact center products and services to attain greater value to customers and business lines. This is an essential role in advancing customer experiences and capabilities, and contributing to the future strategic direction of our contact center channels at BOKF. <h2>Team Culture</h2> Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units. <h2>How You'll Spend Your Time</h2> • You will oversee the formulation and execution of contact center projects / product delivery efforts to create value to customers and business lines. • You will recruit, encourage, coach, and equip team members for team success and individual growth • You will manage the effective ongoing operations delivery of contact center platforms to ensure operational soundness • You will collaboratively build trusted relationships and share guidance and advice to business and IT partners • You will contribute to strategy initiatives to align with organizational objectives and goals <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of a Bachelor’s Degree in Computer Science, Information Systems, or related field and 7-10 years of directly related professional experience or equivalent combination of education and experience and at least 5 years of management experience overseeing one or more teams of technical professionals or equivalent combination of education and experience. Knowledge • Knowledge of contact center or contact center as a service (CCaaS), especially Five9 • Application concepts (security, database, network, architecture, infrastructure) especially in cloud environments • Agile methodologies (such as Scrum) and project management methodologies • Knowledge of IT product management practices is a strong plus Skills • 5+ years of experience in managing and leading IT application teams • 5+ years of experience in managing/leading complex IT projects • Seasoned people manager and effective delegator that is driven to deliver results • Experience in effectively managing partner/vendor relationships Abilities • Passion for working with teams to deliver solutions to complex business and technical challenges • Organized, adaptable, and solution-oriented • Ability to assess, coach and grow the talent of our teams • Ability to build trusted relationships and promote a culture of collaboration with business and technical teams <h2>Working Conditions &amp; Physical Requirements</h2> Office BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

IT Application Manager - Contact Center Platform

Crusoe Energy is on a mission to unlock value in stranded energy resources through the power of computation.Take a look at what we do! - <a href="https://www.youtube.com/watch?v=Rlt8k71Quqw" target="_blank">https://www.youtube.com/watch?v=Rlt8k71Quqw</a> We aim to align the long term interests of the climate with the future of global computing infrastructure. As data centers consume an exponentially growing power footprint to deliver technology to all connected devices, we are inspired by making sure that the energy meeting that demand is sourced in an environmentally responsible fashion. Crusoe co-locates mobile data centers with stranded energy resources, like flare gas and underloaded renewables, to deliver low-cost, carbon-negative distributed computing solutions. Crusoe Cloud is a managed cloud services platform powered by stranded energy that enables climate-friendly innovation in computationally intensive fields including artificial intelligence, graphics rendering, and computational biology.About the Role:The Business Systems Administrator is responsible for the ongoing configuration, maintenance, and support of Crusoe’s core business systems, with an emphasis on manufacturing-related business systems and processes, including Acumatica. The Business Systems Administrator will work with internal stakeholders and vendors to maintain an excellent end-user experience and improve the overall effectiveness and efficiency of the Crusoe’s business.A Day In The Life:<ul> <li>Maintain overall stability and data integrity of the Acumatica platform</li> <li>Identify and resolve system Issues/Bugs, User Access Requests, and System Change Requests</li> <li>Manage Acumatica ticket queues in Jira, ensuring all tickets are properly tracked from creation to resolution in accordance with the Business System team’s SLA’s and internal procedures</li> <li>Engage and communicate with Acumatica stakeholders to continually understand business requirements and proactively identify opportunities for process and configuration improvements</li> <li>Create, manage, and maintain internal documentation for Acumatica, document existing processes and customizations, and provide training materials to new and existing users.</li> <li>Deliver training sessions and content to both new and existing Acumatica users</li> <li>Manage Acumatica system release upgrades by understanding and prioritizing new release features, facilitating process discussion around new features, supporting regression testing, and deploying the releases in the production instance.</li> <li>Develop, track, and report on annual Objectives and Key Results (OKRs) as instructed by Business Systems team leadership.</li> <li>Provide subject matter expertise to support integrations between Acumatica and other key business systems</li> <li>Perform and acquire all relevant Acumatica certifications and trainings by attending in-person or online certification classes, training, and learning courses.</li> </ul>You Will Thrive In This Role If You Have:<ul> <li>BA/BS or 5-year equivalent combination of education and applicable job experience.</li> <li>3+ years combined experience as a User, Administrator, or implementer of Acumatica</li> <li>3+ years of experience working in or supporting the Manufacturing industry</li> <li>5+ years of combined experience as a Business Systems Administrator or equivalent role (Consultant, System Implementer, etc)</li> <li>Strong demonstrative knowledge of the end-to-end Manufacturing business process, including Sales, Procurement, Inventory, Engineering, Production, and Accounting.</li> <li>Excellent written, verbal, and in-person communication skills.</li> <li>Ability to work independently as a “self-starter”, with minimal supervision.</li> <li>Ability to frequently and effectively re-prioritize, and work efficiently in a fast-paced environment.</li> <li>Willingness to give, receive, and apply feedback from stakeholders and management in a respectful and professional way</li> <li>Clear demonstration of Crusoe core values</li> <li>Work onsite 5 days per week at a Crusoe office</li> </ul>Benefits:<ul> <li>Industry competitive pay</li> <li>Restricted Stock Units in a fast growing, well-funded technology company</li> <li>Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents</li> <li>Employer contributions to HSA accounts </li> <li>Paid Parental Leave </li> <li>Paid life insurance, short-term and long-term disability </li> <li>Teladoc </li> <li>401(k) with a 100% match up to 4% of salary</li> <li>Generous paid time off and holiday schedule</li> <li>Cell phone reimbursement</li> <li>Tuition reimbursement</li> <li>Subscription to the Calm app</li> <li>MetLife Legal</li> <li>Company paid commuter benefit; $50 per pay period</li> </ul>Compensation RangeCompensation will be paid as salary. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.Crusoe Energy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Crusoe

Business Systems Administrator, Acumatica

Job Description:Pluralsight is seeking a Deal Desk Analyst to proactively work to accelerate deal closure. The purpose of this role is to ensure that deals adhere to corporate strategies and remain compliant while partnering with sales to create a positive impact. This role will work closely with Sales Operations and Contracts to streamline consistent deal structure.Who you’re committed to being:<ul> <li>An amazing communicator who seeks context to truly understand the goals of the people you work with.</li> <li>Detail-focused and enjoy looking at multiple moving parts at a time to drive excellence in your work.</li> <li>A self-starter. You like to understand the expected outcome, get the context, and then work independently to get it done.</li> <li>Comfortable with working in the grey area. Each customer's needs are different and our deal strategy will reflect that.</li> </ul>What you’ll do:<ul> <li>Review and document non-standard sales deals.</li> <li>Improve processes to create business visibility, speed and consistency.</li> <li>Serve as a trusted advisor to the sales team on deal-related matters including proposals of alternative options and/or value proposition to drive deal structures.</li> <li>Monitor the workflow of sales deals to ensure timely approvals.</li> <li>Collaborate with internal partners.</li> <li>Understand systemic processes and limitations to partner with sales regarding deal rollout.</li> </ul>Experience you’ll bring:<ul> <li>Solid understanding of Salesforce CPQ</li> <li>Prior experience with supporting entire Sales territories</li> </ul>Requirements:<ul> <li>Experience in Sales Operations, Contracts, Finance or related departments</li> <li>Ability to understand and evaluate contracts</li> <li>Excellent written and oral communication skills</li> </ul>Travel Requirements:While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.Why you’ll love working here:<ul> <li>We’re remote- and hybrid-friendly</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul>About us:We’re Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud products, teams can develop critical skills, improve processes and gain data-driven insights.Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.Physical and Mental RequirementsWork is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.EEOC StatementBring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.The annual US base salary range for this role is $62,700 - $77,400 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses.Applications must be submitted within 90 days after the initial posting date to be considered.

Pluralsight

Deal Desk Analyst

Overview This is a remote role that may only be hired in the following location(s): NC, GA, NJ, TX, AZ This position provides technical support for the Bank's data or voice network infrastructure. Installs, maintains, and configures network hardware and software. Resolves technical issues reported by users or system alerts. Responsible for network components, asset inventory, and capacity planning, including developing and documenting network device upgrades. Drives operational excellence and network efficiency, providing continuous service both through daily activities and through on-call rotation for after hours support. Responsibilities <ul> <li>Works with architect and engineers on implementation and operation of Networking technologies.</li> <li>Participates in the implementation of network technologies and executes tests using established procedures and test cases, reports on results.</li> <li>Within a larger project, leads the execution of project elements of notable complexity-such as implementation of new technology or upgrade, develops the strategy for execution.</li> <li>Ensures all implementations follow the agreed designs, reviews, and signoffs.</li> <li>Assesses performance of installed technologies, analyzes data, identifies any vulnerabilities and compliance, escalates as appropriate.</li> <li>Provides inputs to design decisions, contributing an understanding how the technology performs in Data center environment.</li> <li>Ability to work in a team environment and support multiple customer issues at a time while prioritizing workload based on severity of requests/incidents.</li> <li>Collaborates with peers and other internal teams to solve unique and complex issues, requires conceptual and innovative thinking and experience to develop solutions.</li> <li>Recommends best practices for solving internal/external or business issues.</li> <li>Supports business and customers in the implementation, maintenance, and support of network infrastructure core services.</li> <li>Can quickly grasp customer requirements, anticipate the needs and challenges and impact, and steer the technical direction of the solution.</li> <li>Creates and maintains comprehensive network documentations, including network diagrams, configuration policies and procedures.</li> </ul> Qualifications Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School Diploma or GED and 8 years of experience in Data, voice or converged networking Preferred Qualifications <ul> <li>In depth and specialized knowledge and experience in Network core technologies- load balancer F5/ A10, </li> <li>Detailed understanding of data network concepts and operational functionality. Solid knowledge of TCP/IP Networking. LAN/WAN internetworking technologies. Network application protocols (DNS, DHCP, IPAM, FTP, SSH.etc) client browser behavior, IP security, 802.11 standards and packet capture analysis.</li> <li>Must have knowledge of industry best practices, trends and benchmarking regarding processes, services, and engineering solutions.</li> <li>Prior experience with day-to-day management of load balancing configurations in a multi data center environment –LB and GSLB integration.</li> <li>Gigamon or equivalent technology experience will be good to have.</li> <li>NAC (Forescout/ISE) experience will be good to have.</li> <li>Strong written and oral communication skills required.</li> </ul>

SVB Financial Group

Network Engineer III - Load Balancer

<h3>At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.</h3>Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.OverviewResponsible for the maintenance, configuration, and reliable operations of assigned systems. Develop enhancements mainly within program, modules, or applications, including integrations.Key ResponsibilitiesPrimary duties may include, but are not limited to:<ul> <li>Development of custom applications using Now Platform.</li> <li>Support of applications within assigned platform modules and resolve technical software issues and provide enhancement plans.</li> <li>Work with end user to gather requirements on new features and modules.</li> <li>Perform integration work around assigned applications.</li> <li>Develop new platform implementations and customizations, as needed, based on customer needs.</li> <li>Collaborate with stakeholders, business analysts, process leaders, and architects in interpreting requirements and configuring and scripting into specific applications.</li> <li>Document design, development work and testing results.</li> <li>Perform IT testing and assist on user acceptance testing.</li> </ul>Experience<ul> <li>Bachelor's degree in computer engineering, computer science, or other related field, and three (3) to five (5) years of experience, or any combination of education and experience, which would provide an equivalent background.</li> <li>CAD design certification required.</li> <li>Experience working in medium sized company (500-2000 employees) having operations in multiple countries, or as consultant serving customer within similar business size.</li> <li>Experience building software following agile methods and principles.</li> <li>Experience building applications and related components.</li> <li>Experience with HTML, jQuery, MVC, C#, MS SQL Server, T-SQL, .NET., Microsoft .NET Core, Azure, JavaScript, HTML5, CSS3, jQuery Mobile, and Bootstrap.</li> <li>Experience with CAD, CAM, CAE, PDM, PLM.</li> <li>Experience authoring CAD-CAE documentation.</li> </ul>Knowledge, Skills, and Abilities<ul> <li>Working knowledge of responsive design/coding. </li> <li>Working knowledge of application(s).</li> <li>Working knowledge of business acumen to understand impact of work.</li> <li>Excellent customer orientation skills.</li> <li>Excellent problem-solving skills including the ability to question status quo.</li> <li>Excellent communication skills including the ability to articulate task management, priorities and issues.</li> <li>Ability to identify critical path items in complex projects.</li> <li>Ability to use sound judgement in making technical decisions including the ability to work independently with little direct oversight.</li> <li>Ability to identify, troubleshoot, and resolve complex issues in the given area of responsibility using internal and external information sources.</li> <li>Ability to develop and document operational protocols for managing CAD-CAE tools.</li> </ul>

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