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<h1> Senior Data Solutions Analyst</h1> Job Locations US-MA-Boston | US-Remote | US-OH-Columbus | US-WA-Seattle | US-NH-Portsmouth <dl> <dt>ID</dt> <dd> 2025-69188 </dd> <dt>Position Type</dt> <dd> Full-Time </dd> <dt>Minimum Salary</dt> <dd> USD $82,000.00/Yr. </dd> <dt>Maximum Salary</dt> <dd> USD $150,000.00/Yr. </dd> <dt>Typical Starting Salary</dt> <dd> 100,000. </dd> <dt>Flexible Time Off Annual Accrual - days</dt> <dd> 20 </dd> </dl> <h2> Pay Philosophy </h2> The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. <h2> Description </h2> The US Regional Functions Cross-Domain team within US Retail Market Data Office is seeking a Senior Data Solutions Analyst focusing on delivering best in class data &amp; reporting solutions and insights for a range of stakeholders within our Compliance and Legal Organizations. The creative problem solvers in Liberty Mutual’s Insights &amp; Solutions group harness the power of data, analytics and technology to develop innovative solutions that drive our US Retail Markets business forward and support a high-performing culture. This group brings together highly talented thinkers and doers ready to challenge the status quo and make an impact. As a member of this cross-functional group, you’ll collaborate with teams across Liberty Mutual to deliver analysis that unlocks insights and sparks new, better ways of working. Ensuring that data is a competitive differentiator for our enterprise, the US Retail Market Data Office sets strategic data product visions, governs data for quality and compliance, develops best in class data and reporting solutions, and continuously seeks to optimize the value that data creates for our customers and company. Our team includes data analysts, data stewards, data strategists, and data product owners; performance-driven individuals who make sure that data is appropriately leveraged across every layer of our business. In addition to the responsibilities below, you will: <ul> <li>Build and maintain data solutions and reporting to meet the needs of our stakeholders</li> <li>Ensure data solutions use the most appropriate tools and technology and can be scaled</li> <li>Collaborate with peers to share best practices, ensure use of consistent tools &amp; techniques, and reduce redundancies &amp; lower value work</li> <li>Effectively balance tasks simultaneously and adapt to shifting/competing priorities in a fast-paced working environment. </li> <li>Communicate with a variety of people within the Data Office, Data Analytics &amp; Engineering, and business partners (primarily Compliance, Finance, and Legal). Engage with peers and stakeholders to understand current state challenges, identify requirements, and come to agreement on plans. As necessary, develop messages to share best practices and release notes for data assets. Adapt communication style appropriately to share project results, opportunities, and successes with Business and/ or Technical Leaders.</li> </ul> Responsibilities <ul><ul><li>Under limited direction, prototypes/develops data solutions of high complexity to meet the needs of the organization and business customers.</li></ul></ul> <ul> <li>Designs proof-of-concept solutions utilizing an advanced understanding of multiple coding languages to meet technical and business requirements, with an ability to perform iterative solution testing to ensure specifications are met.</li> <li>Acts as a technical guide and mentor for lower level associates.</li> <li>Designs and develops data solutions that enables effective self-service data consumption, and can describe their value to the customer.</li> <li>Prioritize efforts based on customer value.</li> <li>Can set expectations for deliverables of high complexity.</li> <li>Maintains proof-of-concepts and prototype data solutions, and handles any assessment of their viability and scalability, with own team or in partnership with IT.</li> <li>Ensures data solutions include deliverables required to achieve high quality data.</li> <li>Display a basic understanding of complex multi-tier, multi-platform systems, an applies principles of metadata, lineage, business definitions, compliance, and data security to project work.</li> <li>Demonstrates an understanding of new technologies as needed to progress initiatives.</li> </ul> <h2> Qualifications </h2> Qualifications <ul> <li>Strong written and oral communication skills required.</li> <li>Bachelor’s degree in business, economics, statistics, data sciences, computer sciences, or related field</li> <li>Minimum of 3-5 years professional experience including data, coding, and/or analytics</li> <li>Demonstrated technical knowledge and skills in coding languages &amp; business intelligence tools (e.g., SAS, SQL, Snowflake, Python, PowerBI) and interest in expanding knowledge in this space</li> <li>Product and industry knowledge relevant to personal lines insurance operations</li> <li>Growth mindset, curiosity and willingness to learn new areas of our business</li> </ul> <h2> About Us </h2> As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: <a href="https://LMI.co/Benefits" target="_blank">https://LMI.co/Benefits</a> Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices <ul> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-fair-chance-act.pdf" target="_blank">California</a></li> <li><a href="https://bca.lacity.gov/Uploads/fciho/FCIHO-factsheet-2024-03-05.pdf" target="_blank">Los Angeles Incorporated</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2025/01/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf" target="_blank">Los Angeles Unincorporated</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/pa-philadelphia-fair-chance-law.pdf" target="_blank">Philadelphia</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-san-francisco-fair-chance.pdf" target="_blank">San Francisco</a></li> </ul> <h2>Options</h2> <a href="https://careers-libertymutual.icims.com/jobs/69188/senior-data-solutions-analyst/job?mode=apply&amp;apply=yes&amp;hashed=-1834448064" target="_blank"> Apply NowApply </a><a href="https://careers-libertymutual.icims.com/jobs/69188/senior-data-solutions-analyst/referral?hashed=-625979090" target="_blank"> Email this job to a friendRefer </a> Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. <h2> Need help finding the right job? </h2> We can recommend jobs specifically for you! <a href="https://careers-libertymutual.icims.com/connect?back=intro&amp;findajob=1&amp;hashed=-625979090" target="_blank"> Click here to get started. </a> <a href="https://icims.help/candidate-faq" target="_blank">System Troubleshooting</a>Software Powered by iCIMS <a href="http://www.icims.com/platform_help?utm_source=platform&amp;utm_medium=link&amp;utm_content=page1&amp;utm_campaign=platform%20help" target="_blank">www.icims.com</a>

Liberty Mutual Strategic Ventures

Senior Data Solutions Analyst

<h2>About the team</h2>The FinTech team is responsible for providing technical solutions for billing, accounting, and other financial processes at Zillow. We leverage SaaS systems such as Zuora and Workday Financials, and use out of the box and custom integrations to connect to other systems across Zillow!<h2>About the role</h2>We are looking for an experienced Workday Analyst to help us advance our mission in Zillow 2.0! You will work side by side with outstanding development teams across Zillow Core Tech.As a Senior Workday Analyst, you will:<ul> <li>Support key business initiatives by implementing and improving Financial business applications including Workday, Zuora, Anaplan, and custom applications.</li> <li>Analyze business requirements and translate into technical specifications or configuration steps.</li> <li>Partner with analyst, engineering, product, and operations team members to drive the delivery of scalable end-end solutions, from design to solutioning to execution to launch.</li> <li>Build deep functional knowledge, and advocate for configuration standards across multiple verticals. (eg. AP, AR, Expenses, Procurement, Accounting, Financial Reporting, etc.).</li> <li>Support UAT activities by assisting with test case creation, troubleshooting, and error resolution.</li> <li>Operate in compliance with ZG IT policies and SOX requirements.</li> <li>Provide Level 2 Operational support, including bulk upload tasks, ad hoc business process execution, security configuration, role and user access updates.</li> <li>Participate in on-call incident triage, and issue resolution.</li> <li>Support semi-annual Workday release activities and any cyclical updates related to assigned functional areas.</li> <li>Develop documentation to support each phase of work and build artifacts related to the internal knowledge base.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $124,000.00 - $198,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>5+ years of experience working in an application consulting or application analyst role supporting Finance Accounting, Planning, or Procurement systems.</li> <li>Expert understanding of configuration, administration, integrations, and application security.</li> <li>Passion for implementing and improving the business user experience and transactional flows.</li> <li>Outstanding critical thinking skills to analyze requirements and design and implement scalable solutions.</li> <li>Familiarity with the Agile methodology and able to partner with various business teams to extract requirements and raise awareness.</li> <li>Preferred experience with Workday and Zuora. Experience with Zuora Billing or Zuora Revenue is a plus.</li> <li>Technical knowledge of APIs, Web Services, XML and XSLT is highly preferred.</li> <li>Bachelor's degree (MIS, CS, Accounting, Business, or related field preferred) or equivalent experience.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Senior Workday Analyst

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose:This position will work as an Incident Commander/Coordinator for activities that require an issuance of the enterprise-wide Incident Response Plan. The individual selected for this position will recommend enhancements found through after-action reporting or pro-active threat hunts. Outstanding communication skills will be essential with this job role, constant updates and recommendations will be briefed with leadership from multiple business units.<ul> <li>Keeps abreast of security breaches and ensure incident and response management processes are initiated.</li> <li>Collaborates with Information Security Architects, Information Security Engineers, and software or hardware stakeholders at Centene.</li> <li>Ties third party attack monitoring services and threat reporting services, into internal CIRT (Cyber Incident Response Team) communications systems.</li> <li>Strong written and verbal communication skills.</li> <li>Performs other duties as assigned.</li> <li>Complies with all policies and standards.</li> </ul>Education/Experience:A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science). Requires deep functional and Centene specific knowledge with 6 – 8 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills:<ul> <li>Knowledge of tools, techniques, and processes (TTP) used by threat actors</li> <li>Knowledge of Indicators of compromise (IOC)</li> <li>Experience with Endpoint protection and enterprise detection &amp; response software (such as CrowdStrike or Carbon Black)</li> <li>Knowledge of network and infrastructure technologies including routers, switches, firewalls, etc.</li> <li>Experience with cloud infrastructure and security best practice</li> <li>Experience with Cloud Detection and Response technology</li> </ul>Soft Skills:<ul> <li>Advanced - Seeks to acquire knowledge in area of specialty</li> <li>Advanced - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions</li> <li>Advanced - Ability to work independently</li> <li>Advanced - Demonstrated analytical skills</li> <li>Advanced - Demonstrated project management skills</li> <li>Advanced - Demonstrates a high level of accuracy, even under pressure</li> <li>Advanced - Demonstrates excellent judgment and decision making skills</li> <li>Advanced - Ability to communicate and make recommendations to upper management</li> <li>Advanced - Ability to drive multiple projects to successful completion</li> <li>Advanced - Possesses technical aptitude</li> </ul>Pay Range: $119,100.00 - $220,500.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Oklahoma Complete Health

Principal Incident Response Analyst

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary: As a Java Software Engineer with CVS Health, you will participate on an eXtreme Programming (XP) Product Team of 6-10 people and work with the team to build high-quality, usable products to customers and stakeholders in our [Buffalo Grove, IL, or Richardson, TX, or Scottsdale, AZ] . You will help educate both business and technology personnel on the agile and XP development process and create products from discovery and framing through iterative development and delivery. You will also maintain a user-centered and business-as-priority approach in design perspective and practice. A firm understanding of Java development principles and agile methodologies is crucial for success in the role. Candidates must be able to be in the office to work in hybrid model with product teams from 8AM to 4:30PM. The CVS health platform innovation scrum teams are a mix of a Product Managers and UX designers, as well as highly skilled Java Engineers. Responsibilities: - Work in a paired programming collaborative environment, contributing to agile ceremonies - Design efficient and user-friendly software products to advance and support business needs - Develop frontend and backend code utilizing test-driven development Required Qualifications: - 2 years of software development life cycle experience.- 3+ months of Java development experience, which can include coursework from an accredited university Preferred Qualifications: - Cloud development experience - PaaS, SaaS development experience - Rest API development experience - SQL experience - Splunk experience - Docker experience - Kubernetes experience - Experience with Angular, React, or other frontend frameworks Education - Bachelor's degree in Computer Science, Engineering or similar field preferred - Minimum of a High School Diploma/GED with 2 years of related work experience Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$64,890.00 - $158,620.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 03/22/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Sr Analyst, Application Dev

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryCVS Aetna has an opportunity available for a full time Provider Data Specialist in the Resources for Living team. In this role you will be handling outbound calls to providers and members, and to facilitate utilization of the Employee Assistance Program (EAP) benefits.<h2>Role Overview</h2><ul> <li>Schedule: Monday-Friday 8:00AM-4:30PM EST </li> <li>Fully Remote</li> </ul><h2>What you will do</h2><ul> <li>Administers customer service plans, policies, and procedures to support the achievement of member experience metrics. </li> <li>Manages and monitors operational efficiency of customer service teams. </li> <li> Drives member satisfaction, retention, and growth by delivering competitive services. </li> <li>Responsible for other administrative duties as needed.</li> </ul><h2> Required Qualifications</h2> <ul><li>1-3 years customer service experience within a Call Center.</li></ul> <h2> Preferred Qualifications </h2> <ul> <li>Previous behavioral health experience desired</li> <li> Medical or insurance background </li> <li>Associate's Degree preferred.</li> </ul> <h2> Education</h2> <ul><li> High School Diploma </li></ul> Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$17.00 - $28.46This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 03/21/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Provider Data Specialist - Employee Assistance Program (Monday-Friday 8:00AM-4:30PM EST)

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileTechnical Customer Care Specialist IManagement LevelIndividual Contributor Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftVariableCompensationHourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description Technical Customer Care Specialist – Dealertrack This is a fully remote position-must be able to work any shift during business hours, currently Monday - Saturday, 7AM - 7PM central time zone (hours subject to change to meet business needs). Currently, 10am-7pm Central is needed. Key Responsibilities <ul> <li>The Customer Care Specialist will be responsible for routine customer questions relating to product usage, as well as technical support issues relating to the Dealertrack family of products</li> <li>Handle routine customer questions relating to product usage, as well as technical support issues</li> <li>Maintains expert-level knowledge of Dealertrack Solutions and Products</li> <li>Develops and maintains strong technical expertise in Dealertrack products and those devices and platforms upon which the products function</li> <li>Accurately logs all customer information in the CRM customer ticketing system</li> <li>Adhere to corporate objectives for ticket processing and associated support service level agreements for response time and ticket closure</li> <li>Follow-up skills</li> <li>Ability to handle and respond to multiple open issues</li> <li>Able to work independently with little direction and multi-task and handle various tickets at once while being extremely productive and timely</li> <li>Ability to work required shifts both independently and within a team organization</li> <li>Facilitate communication from Support Team to other departments as needed to complete Cases</li> </ul> Qualifications Minimum- <ul> <li>High School Diploma/GED</li> <li>Generally, less than 2 years of experience</li> <li>Must be flexible to work any shift during business hours, currently Monday - Saturday, 7AM - 7PM central time zone (hours subject to change to meet business needs)</li> <li>Hours are extended and varied must have the ability to accommodate a flexible schedule and work overtime as needed</li> <li> Follow-up/follow-through skills required</li> <li>Ability to handle and respond to multiple open issues</li> <li>Able to work independently with little direction and multi-task and handle various tickets at once while being extremely productive and timely</li> <li>Customer-oriented background</li> <li>Knowledge of various computer applications including experience with business support applications such as MS Office (Word, PowerPoint, and Excel) required</li> <li>Excellent oral and written communication skills</li> <li>Experience working in a team environment and assisting others as applicable</li> <li>Requires attention to detail and the ability to adapt to change</li> <li>Ability to type 40+ WPM</li> </ul> Preferred- <ul> <li>Associate's degree or Technical Certification or equivalent work experience</li> <li>Technical background preferred </li> </ul> Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 03/21/2025

Cox Automotive Inc.

Technical Customer Care Specialist I (Dealertrack)

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileTechnical Customer Care Specialist IIManagement LevelIndividual Contributor Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftVariableCompensationHourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job DescriptionAutotrader - Technical Customer Care Specialist IIThe Technical Customer Care Specialist II provides technical support for all inventory-related processes and customer support issues to Cox Automotive's internal and external customers. This position requires excellent telephone, listening, problem-solving/troubleshooting, and organizational skills, along with outstanding reliability and follow-through. The Technical Customer Care Specialist II, Inventory will provide proactive, knowledgeable, results-oriented service enabled by a strong knowledge of the Cox Automotive organization, processes, and technology.The Technical Customer Care Specialist II is responsible for effectively troubleshooting and resolving vehicle inventory issues and maintaining data quality on the Autotrader.com website and corresponding Cox Automotive sites. The Technical Customer Care Specialist II will provide technical support to Dealers, Sales, third-party vendors, Customer Support, and other Cox Automotive teams. The successful Technical Customer Care Specialist II, Inventory can collaborate with our 200+ third-party data vendors to troubleshoot and resolve inventory issues for our customers.Responsibilities:<ul> <li> Daily Communication: Strong written and verbal communication skills are essential for interacting with fellow staff members, management, sales, vendors, and Dealers.</li> <li> Troubleshooting/Problem-Solving: Resolve issues upon initial contact (i.e., "first call resolution"), whenever possible. The Technical Client Service Rep II, Inventory must demonstrate effective troubleshooting procedures to resolve technical issues with inventory, images, and data load processes.</li> <li> Order Fulfillment: Manage dealer contracts through the inventory process, including working with third-party source vendors to perform initial inventory feed setup for dealers.</li> <li> Back to Sales Process: Review resolved requests and confirm if the resolution is valid. Troubleshoot and follow through until a valid resolution is received.</li> <li> Multi-tasking: Ability to complete multiple tasks using various systems (Homenet, Dataload, Salesforce, etc.) to achieve effective and efficient resolutions. </li> <li> Reporting: At any time, the Technical Client Service Rep II, Inventory, may be asked to distribute any necessary report to the dealer, sales, or other internal clients.</li> <li> Working Across Teams: Establish and maintain partnerships with ATC service and support organizations, including Dealer Operations, Dealer Support, Product Management, National Accounts, IT, and Sales.</li> <li> Product Knowledge: Maintain a strong understanding of Cox Automotive’s products and data load processes, as well as an understanding of Dealer Management Systems (ADP, Reynolds, etc.). Develop or improve on internal systems knowledge.</li> <li> Change Management: The Technical Client Service Rep II Inventory will show the flexibility necessary to adjust to changing duties and responsibilities as the department/company evolves. Additional responsibilities may be delegated to assist the department/company in meeting its objectives.</li> <li> Decision Making: Able to take action in solving problems while exhibiting judgment and realistic understanding of issues. Ability to use sound reason, even when dealing with ambiguity. Use troubleshooting processes to arrive at decisions effectively.</li> <li> Project SME: Works as a Subject Matter Expert (SME) on special projects as needed.</li> <li> Additional Responsibilities: Adjusts to changing/additional duties and responsibilities as the department and company change. Additional administrative duties, such as special projects and tasks, may be delegated to assist the department and company and help ensure that goals are met.</li> </ul>Qualifications:Minimum-<ul> <li>High School Diploma/GED and 3 years’ experience in a related field. </li> <li>OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; </li> <li>OR 5 years’ experience in a related field</li> <li>Ability to work in a fast-paced, deadline-oriented, multi-task team environment in which strong attention to detail is expected.</li> <li>Knowledge of MS Outlook, Word, Excel, PowerPoint, SQL, UNIX, FTP fundamentals</li> <li>Ability to work on cross-functional teams with other staff and departments</li> <li>Strong orientation to customer service</li> <li>Exceptional interpersonal skills</li> <li>Excellent verbal and written communication skills</li> <li>Demonstrated technical aptitude with troubleshooting experience.</li> <li>Ability to learn quickly and retain knowledge.</li> <li>Ability to adapt in a changing environment.</li> <li>Flexible to work the hours of the department.</li> <li>Ability to work in a team-based environment as well as independently.</li> <li>Ability to accommodate flexible hours and overtime as needed</li> </ul>Preferred-<ul> <li>Work experience in a Technical Help Desk and/or Sales Support environment</li> <li>Experience with UNIX, SQL, and FTP</li> <li>Experience with database support</li> <li>Knowledge of the automotive industry is a plus</li> <li>Bi-lingual in Spanish is a plus.</li> </ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 03/20/2025

Technical Customer Care Specialist II (Autotrader)

Location: Must live within a commutable distance of the Tampa FL, Warwick RI, OR West Des Moines IA office Only In office once a month for meetings How You’ll Help Us Build a Confident Future (Key Responsibilities) · Work closely with business stakeholders to understand their needs, objectives, and challenges · Translate business requirements into clear and concise specifications for technical teams · Elicit, document, and analyze business processes and workflows · Review plans to ensure the accuracy, consistency, and completeness of project information · Validate and test requirements align to project objectives and client expectations What You Need to Succeed (Required Qualifications) · Subject matter expertise in Life and Annuity · Demonstrated flexibility with shifting priorities and ability to manage multiple priorities simultaneously. · Strong interpersonal and teamwork skills – including oral and written communications, relationship building, collaboration, and influencing – across a broad range of levels in the organization. · Strong organizational skills and ability to problem solve and translate information into actionable recommendations. What Can Give You an Edge (Additional Skills) · Project management experience. 3+ years in the financial industry, preferably with background in Annuity, Life, or RIS. · Subject matter expertise in Life and Annuity Administration systems VARI, PAS, ULS, LCFS, wma and VRPS. · SME MicroSoft Excel knowledge to perform Manual Mailings. Experience writing and executing test plans

MetLife

Technology Liaison II - Correspondence

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> This role is crucial in offering strategic and analytical insights to the Mid-Market and Product &amp; Technical Support teams, with a focus on sales and revenue. Reporting to the Sr. Director of FP&amp;A on the AGT Financial Planning &amp; Analysis (FP&amp;A) team, this position collaborates closely with Lumen’s Sales teams, Business Operations teams, and peer FP&amp;A teams. Key responsibilities include supporting KPI tracking, forecasting, and providing actionable insight reporting to guide financial-impacting business decisions. <h2>Location</h2> This role is designated as fully remote, US. <h2>The Main Responsibilities</h2> <ul> <li>Deliver monthly financial performance and variance analysis to the business and FP&amp;A leadership.</li> <li>Assist in coordination, input and analysis of monthly forecasts and annual budgeting cycle.</li> <li>Develop forecast trends and track actual performance against those goals.</li> <li>Complete financial analysis and reporting activities, validating own work, and ensuring accuracy of results.</li> <li>Gather, analyze, and interpret operational metrics to understand underlying drivers of business performance.</li> <li>Conducts financial analysis and uses findings to help guide the business in making decisions.</li> <li>Builds professional relationships with key stakeholders throughout the organization; presents results of financial analysis and reporting to all levels of management.</li> <li>Collaborate with teams across the organization for ongoing process improvements to increase automation and efficiency.</li> </ul> <h2>What We Look For in a Candidate</h2> Required <ul> <li>Bachelor’s degree and 3-5 years related experience.</li> <li>Forecasting/Planning experience using detailed modeling.</li> <li>Highly skilled in Microsoft Office Suite (Excel, PowerPoint, etc.)</li> <li>Experience with analytic and business intelligence software (SAP Analytics Cloud, Essbase, Anaplan, Power BI experience a plus)</li> <li>Knowledge of financial concepts such as CLV, NPV, ROI, Margin, etc.</li> <li>Proven ability to work well in a fast paced and ever-changing environment with short deadlines while maintaining confidentiality</li> <li>Ability to work independently, be a self-starter and thrive in a fast-paced, dynamic, deadline-oriented environment</li> <li>Good analytical/inquisitive thinking skills a must, with the ability to effectively summarize and communicate conclusions (via oral or written).</li> <li>Detail oriented and thoroughly reviews work to ensure accuracy of results/analysis produced with the ability to maintain big picture perspective.</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $66,375 - $88,500 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $69,694 - $92,925 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $73,013 - $97,350 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> #LI-LM1 Requisition #: 337311 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/21/2025

CenturyLink

Senior Finance Analyst

Req ID: 76275 Location: Tulsa -TUL Areas of Interest: Information Technology Pay Transparency Salary Range: Not Available Application Deadline: 05/30/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> As a Salesforce Admin, you will leverage Salesforce's low-code capabilities to address business challenges and implement effective solutions. Working with a cross-functional team, you will help manage a strategic backlog and deliver high-quality software for a $47 billion bank. <h2>Job Description</h2> You will work on a scrum team of highly talented IT professionals whose primary focus is roadmap work on the Salesforce platform. We have 1800+ users on the Salesforce platform, which is used by our bankers primarily for Sales Enablement (prospecting, client relationships) and Loan Origination (Deals, Underwriting, Portfolio Maintenance using nCino). You will work closely with Product Owners and Subject Matter Experts to curate a product backlog; other scrum teams in our Nexus (scaled agile model) to drive new feature build-out; an Operations team providing superior user support; and IT professionals across the bank to ensure our customers have an exceptional experience working in the platform. This is an exciting time as we are growing our platform capabilities and services through our strategic technology roadmap. Without the contributions of our Salesforce Admins, we would not be able to deliver value-adding services and products to our customers. <h2>Team Culture</h2> Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units. <h2>How You'll Spend Your Time</h2> <ul> <li>You will write basic business requirements and document customer needs and expectations for simple projects. This includes working on data access, retention specs, data security requirements and report definition for simple projects.</li> <li>You will provide basic business process modeling and project estimates for simple projects and system enhancements.</li> <li>You will apply business application patches and releases; diagnose and remediate issues with applications; assist with root cause analysis and execution of disaster recovery processes; assist with authoring and maintaining application documentation and install applications on clients’ desktops.</li> <li>You will build simple queries, create reports from database repositories and perform simple production deployments.</li> <li> You will perform testing on simple projects and application/system enhancements using the defined methodologies. You will provide day-to-day support for the operation of less complex application systems </li> <li>You will keep management informed of progress and issues, particularly as to needed changes in schedule, resources, or product status.</li> <li>You will have general technical understanding of single application data flows across multiple applications, software and system integrations, RDBMA principles, tiered environments, Cloud environments, and project management skills.</li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of (a/an) Bachelor’s Degree in Information Technology or Computer Science or related field of study and / or 1-3 years of directly related experience in Technical Analysis, Data Analytics, or Bank Operations or equivalent combination of education and experience. <ul> <li>Application data flows across multiple applications</li> <li>Tiered environments (e.g. development, testing, UAT, production, DR)</li> <li>Application disaster recovery</li> <li>SQL Queries</li> <li>IT and IS standards and concepts</li> <li>Banking and payments industry and processes</li> <li>Solid conceptual thinking and analytical skills with the ability to provide resolution to problems of a moderate complexity. Enjoy working in teams and across departments to achieve business objectives while building strong relationships to become a trusted advisor and create raving fans. Navigating change by being flexible and adaptable.</li> <li>Project Management Methodology (basic framework, phases, artifacts, process, and project funding)</li> <li>Quality / Testing Methodologies and tools</li> <li>IT lifecycle Governance</li> <li>Ability to effectively plan time, method, manner and sequence of own work assignments</li> <li>Agile, waterfall, or other project management strategy</li> <li>Oral and written communication skills to effectively represent self and BOKF</li> <li>Demonstrated ability to establish and build healthy working partnerships with clients, vendors and peers.</li> </ul> <h2>Working Conditions &amp; Physical Requirements</h2> Office BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

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