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About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> We are seeking a dedicated and detail-oriented Process Analyst and Writer to join our team in supporting connected communities. The successful candidate will play a crucial role in evaluating existing processes, facilitating complex business initiatives, and identifying and implementing changes for process improvements. This role requires strong analytical skills, excellent communication abilities, and the capacity to lead complex projects. <h2>The Main Responsibilities</h2> <ul> <li>Evaluate Existing Processes: Thoroughly assess current processes to identify areas for improvement and optimization. </li> <li>Facilitate Business Initiatives: Provide support for complex business initiatives, ensuring they are executed efficiently and effectively. </li> <li>Implement Process Improvements: Identify and implement changes to enhance process efficiency and effectiveness. </li> <li>Consult with Management: Collaborate with middle and senior-level management to review and update new and existing processes. </li> <li>Lead Complex Projects: Manage and lead projects aimed at improving efficiency or boosting revenue, including identification, analysis, development, and documentation. </li> <li>Identify Training Needs: Recognize and address process improvement training requirements for staff and stakeholders. </li> </ul> <h2>What We Look For in a Candidate</h2> Minimum Qualifications: <ul> <li>Proficiency in CRM tools, Microsoft Suite (especially PowerPoint and Excel), and process analysis software. </li> <li>Excellent verbal, written and interpersonal communication skills. </li> <li>Written skills include demonstrating the ability to analyze and document processes, including creating detailed process documents and work instruction manuals that are clear and understandable to a wide audience </li> <li>Ability to solve complex analytical challenges, independently analyze information and make recommendations based on analysis. </li> <li>Proven collaborative skills in reaching a team approach to accomplishing work </li> <li>Proven ability to work in a customer service-oriented organization. </li> <li>Excellent negotiating and persuasive skills </li> <li>Ability to motivate others, use good teamwork skills, including development of interdepartmental relationships and the ability to make complex decisions. </li> <li>Demonstrates high personal work standards </li> <li>Embraces change, inspires trust, communicates in all directions and is a continuous learner </li> <li>Experience with project management and leading complex initiatives.</li> </ul> Preferred Qualifications: <ul> <li>Systems Business analysis experience</li> <li>Bachelor’s degree and/or 5+ years related experience</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $82,969 - $110,625 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $87,117 - $116,156 in these states: CO HI MI MN NC NH NV OR RI $91,266 - $121,688 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a> <a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a> <h2>What to Expect Next</h2> Requisition #: 337014 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 04/01/2025

CenturyLink

Lead Process Analyst

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryThis position's primary focus is the governance, tracking, driving, and reporting for the PC Client Currency Program. The Client Currency Operations manager will be responsible for identifying areas in the Program that would benefit from process improvements and then implementing those to create efficiencies.Another primary responsibility will be ensuring the OKRs and KPIs for the Program are achieved. Dependencies, supporting workstreams/initiatives and roadblocks will require identification, tracking and resolution as part of the responsibilities.The Operations Manager will be responsible for on-time and on-budget delivery of goals, OKRs and KPIs and will be the hub for communications across all levels of the Enterprise for their respective part of the Program. At this time, the PC Currency Program consists of Operating System updates and upgrades (Mac and Windows), O365 updates and upgrades and the PC Refresh initiative. Required Qualifications5+ years’ experience in IT project/program management.3+ years’ experience in OS upgrade, o365 implementation, application compatibility or hardware refresh initiatives.3+ years’ experience facilitating meetings and actioning or tracking all follow ups. 3+ years’ experience with project planning and implementation.5+ years of experience with OKR metric success in implementing Windows upgrades, macOS upgrades, O365 upgrades or PC Refresh initiatives.5+ years of experience with identifying risk, issue, and dependency management.5+ years of experience utilizing Power BI for reporting and the MS Suite of Office Products, especially Excel.Preferred Qualifications Able to work in a metrics driven environment.Good business acumen and professional communication skill.Ability to identify areas of improvement in a mature operation and create workstreams that drive the improvement to production.Candidate needs to be able to prepare reporting and present to executive level leadership and in large-scale Town Hall style. Extremely skilled communicator with the ability to translate technical language into understandable goals and reports.Candidate must be skilled at communicating with stakeholders and team members outside of the meeting confines.Ability to guide collaborative efforts between cross functional teams.Problem solving skills needed daily.Understanding when to escalate blockers, dependencies, and issues.Superior tracking and analytical skills necessary.Military Experience. Education Associate degree or relevant work experience. Project Management certifications preferred.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$60,300.00 - $132,600.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 03/24/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

IT Operations Manager

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryApplies in-depth knowledge in allocating and optimizing resources to contribute to strategic decision-making. Ensures effective resource utilization by analyzing data, developing capacity plans, optimizing scheduling processes, and collaborating with stakeholders. Takes a lead in driving process improvements, providing insights, and mentoring junior team members.What you will do<ul> <li>Analyzes and interprets data related to workforce management and staffing requirements to ensure consistent operations that support optimal resource allocation and utilization.</li> <li>Forecasts staffing needs based on historical data and trends, providing detailed analysis to senior management to support day-to-day operations and ensure optimal operational performances.</li> <li>Leverages statistical models and workforce management software to generate accurate demand forecasts that help ensure adequate staffing levels for multiple work areas.</li> <li>Creates and maintains staff schedules based on the forecasted workforce requirements, taking into account factors such as employee availability, shift preferences, and labor regulatory requirements.</li> <li>Oversees the implementation of labor standards to ensure organizational compliance with industry-related laws and regulatory requirements.</li> <li>Provides strategic guidance to senior leadership and collaborates with cross-functional teams to ensure that all workforce management initiatives align with organizational objectives.</li> <li>Implements workforce efficiency initiatives, process improvements, and automation technology to streamline workforce management processes, enhance scheduling accuracy, and improve overall efficiency.</li> <li>Collaborates with department managers, human resources (HR), and employees to gather input, address concerns, and facilitate effective communication regarding staffing and scheduling.</li> <li>Communicates effectively with senior leadership, stakeholders, and individual contributors to ensure the organization's workforce is efficient, productive, and well-managed.</li> </ul>Required Qualifications<ul> <li>1-2 years of experience in a workforce role, including working with forecasting.</li> <li>Must be able to work between Monday-Friday from 11am-8pm EST.</li> </ul>Preferred Qualifications<ul> <li>1-2 years of experience in a call center setting in a supervisory role.</li> <li>Problem-solving and decision-making skills.</li> <li>Strong analytical skills.</li> <li>Strong communication and interdepartmental collaboration skills.</li> </ul>EducationHigh school diploma or GED.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$43,888.00 - $102,081.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 03/31/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Workforce Management Analyst

Applications Engineer - - 168775 - Koch <ul> <li> <a href="https://koch.avature.net/en_US/careers/SearchJobs" target="_blank"> &lt; Back to Search Results </a> </li> </ul> <h2> Applications Engineer </h2> Location(s) Tulsa, Oklahoma Company John Zink Career Field Engineering Job Number 168775 <a href="https://koch.avature.net/en_US/careers/Login?jobId=168775" target="_blank"> Apply now </a> <a href="#"> Share </a> <ul> <li> <a href="#">Email</a> </li> <li> <a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FApplications-Engineer%2F168775&amp;display=popup" target="_blank">Facebook</a> </li> <li> <a href="http://twitter.com/intent/tweet?url=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FApplications-Engineer%2F168775&amp;text=Applications+Engineer" target="_blank">X</a> </li> <li> <a href="https://koch.avature.net/_linkedinApiv2?portalUrl=https%3A%2F%2Fkoch.avature.net%2F&amp;action=INIT_SHARE&amp;shareUrl=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FApplications-Engineer%2F168775" target="_blank">LinkedIn</a> </li> </ul> John Zink, a Koch Engineered Solutions company, is looking to add an Applications Engineer to our team. This position is located in Tulsa, OK. The Applications Engineer will be expected to have a strong technical ability connected to the selection and implementation of Thermal Oxidizers and adjacent solutions. This role focuses on direct ownership of high value customer engagement, requiring strong economic thinking skills around marginal analysis and risk evaluation, to develop value proposition and influence key decision makers. What You Will Do · Lead formal and informal presentations to progress high level knowledge sharing around technologies and operating practices. · Engage in discussions with a global customer base to better understand their equipment needs. · Coordinate with multiple John Zink and Koch Engineered Solutions business offices to find creative solutions that best meet the customer’s needs. · Collaborate with a diverse team of engineers to develop the technical and commercial proposal that communicates the value of our proposed solution. · Work with the equipment execution team to ensure the equipment is built in compliance with customer specifications and expectations. · Develop commercial proposals based upon applications of our technical solutions. The Experience You Will Bring Requirements (Basic Qualifications): · Experience with process design or technical sales · Experience working cross functionally with sales and engineering teams · Willing to travel up to 20%, both domestic and international What Will Put You Ahead · Five (5) years of applications engineering, technical sales, project management or business development experience · Experience working in the Petrochemical or Refining industries · Experience with pricing strategy, negotiating contracts, etc. · Experience working with a global customer base · Bachelor’s degree in Mechanical, Electrical, Chemical, Technology Engineering, or other relevant technical degree or 5+ years of closely related experience in the combustion industry At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. #LI-RP3 Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy <a href="https://jobs.kochcareers.com/pages/culture" target="_blank">here</a>. Who We Are As a Koch Engineered Solutions company, John Zink Hamworthy Combustion (JZHC) is a global leader in emissions control and a pioneer in modern Smart Combustion™solutions. Our research and development facilities make up the largest testing complex of its kind. Additionally, our worldwide service organization is the largest, most technically advanced team of its kind. We provide solutions to capture emissions, destroy pollutants, manage waste and heat vital processes to help industries operate more cleanly and efficiently. At Koch, employees are empowered to do what they do best to make life better. Learn how our <a href="https://www.kochind.com/about/business-philosophy" target="_blank">business philosophy</a> helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: <a href="http://www.kochcareers.com/doc/Everify.pdf" target="_blank">http://www.kochcareers.com/doc/Everify.pdf</a> <a href="https://koch.avature.net/en_US/careers/Login?jobId=168775" target="_blank"> Apply now </a> <a href="#"> Share </a> <ul> <li> <a href="#">Email</a> </li> <li> <a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FApplications-Engineer%2F168775&amp;display=popup" target="_blank">Facebook</a> </li> <li> <a href="http://twitter.com/intent/tweet?url=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FApplications-Engineer%2F168775&amp;text=Applications+Engineer" target="_blank">X</a> </li> <li> <a href="https://koch.avature.net/_linkedinApiv2?portalUrl=https%3A%2F%2Fkoch.avature.net%2F&amp;action=INIT_SHARE&amp;shareUrl=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FApplications-Engineer%2F168775" target="_blank">LinkedIn</a> </li> </ul>

John Zink Hamworthy Combustion

Applications Engineer

Liberty Mutual Strategic Ventures

Data Solutions Analyst

<h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Financial Data team is the single source of truth for all financial data in Stripe. Engineers on the Financial Data team build platforms, tools, and products to ensure that Stripe’s financial data is complete, accurate, timely and gives business leaders financial insights based on which business decisions are made. It supports data consumers like Accounting, Treasury, Revenue, and Cost. The use cases include financial forecasting, financial data analytics &amp; business intelligence, compliance reporting, reconciliation and auditing &amp; compliance. <h3 id="what-youll-do">What you'll do</h3> We’re looking for people with a strong background or interest in building successful products or systems; you’re passionate about data, you are comfortable in dealing with lots of moving pieces; and you’re comfortable learning new technologies and systems. Responsibilities * Operationalize and execute on key cross functional programs spanning all engineering organizations including managing Operation Reviews, driving efficiencies in capacity governance and launch reviews * Partner with Engineering Managers and Technical Program Managers to define, scope and improve the operational needs within the teams * Define and standardize documentation and communication processes * Develop, implement, and iterate on program management procedures, frameworks, and metrics to achieve goals with defined success criteria * Develop, define and report on program health and success metrics * Leverage data to drive strategic decisions and reporting at the leadership level * Create canonical documentation of plans and processes, driving consistency and alignment across teams <h3 id="who-you-are">Who you are</h3> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum Requirements * 5+ years of software engineering, systems engineering or technical product/program management experience * You are not satisfied with just delivering a program on time—you are discerning about product/infrastructure architecture and obsessed with quality, reliability &amp; correctness * You have a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership * You have strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization * You can drive internal and external process improvements across multiple teams and functions * Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones * Analytical and problem-solving experience with large-scale platforms, infrastructure and organizations * Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $157,600 - $236,500. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations South San Francisco HQ, or Seattle Remote locations Remote in United States Team Infrastructure &amp; Corporate Tech Job type Full time <a href="#"> Apply for this role </a>

Stripe

Technical Program Manager, Financial Systems

<a href="#"> Back </a> <h1>Information Services Analyst</h1>

Hillcrest Healthcare System

Information Services Analyst

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Go-to-Market systems team is Stripe’s strategic technology partner providing the business technology and services to enable Stripe to sell, market and support at scale. <h2 id="what-youll-do">What you’ll do</h2> We are looking for a Marketing Technology Administrator for the Marketing Systems team within Go-to-Market Systems to build and maintain a world-class marketing engine <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Effectively work autonomously and collaboratively to design and implement both tactical and project related deliverables </li> <li>Work closely with program managers and business partners to understand and refine requirements, objectives, and processes to drive strategic solutions </li> <li>Work with leadership to help craft roadmaps and define technical vision for Marketing Systems </li> <li>Build for scale by designing holistically, with a focus on flexibility and maintainability </li> <li>Ensure appropriate controls and documentation are followed to create an effective control environment </li> <li>Participate in strategic conversations and also build high quality functionality within our systems </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>7+ years of Marketo administration experience </li> <li>2+ years of working on Salesforce.com or similar CRM </li> <li>Lead management experience that includes lead scoring, lead routing, lead lifecycle management </li> <li>Experience evaluating, building and supporting new marketing technology like Account Based Marketing, Inbound Chat Technologies, Google 360, Integrations with 3rd party SaaS platforms </li> <li>Excellent analytical skills, combined with impeccable business judgment and ability to communicate effectively with management, sales, IT, vendors and international teams </li> <li>Experience in building coherent and impactful technical roadmaps for Marketing Systems. </li> <li>Excellent communication skills with leadership and teammates </li> <li>Strong problem solving capabilities </li> <li>Proven ability to deal with ambiguity in a rapidly changing business environment and offer impacting solutions </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>2+ years of web programming experience </li> <li>Proficient in SQL, CSS, HTML and scripting experience like javascript, velocity </li> <li>Marketo Certified Expert, Marketo Solutions Architect/Marketo Engage Architect </li> <li>Experience with data migration, integration techniques, and tools </li> <li>Working knowledge of CMS like Contentful </li> </ul> Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally. Office locations Bengaluru Remote locations Remote in India Team Data &amp; Data Science Job type Full time <a href="#">Apply for this role </a>

Marketing Systems Administrator, Go-To-Market

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Payins organization builds products and platforms to help users accept payments from customers, including the APIs for configuring and processing payments, and Cards, our highest volume and most complex method for accepting payments. <h3 id="what-youll-do">What you’ll do</h3> As a TPM, you will play a key role leading complex programs across multiple engineering, product and cross-functional (finance, legal, compliance, risk, and other) teams spanning Stripe. You will be an active contributor to the overall strategy of the program, drive technical decision making, and drive the execution of the program through all phases from planning to delivery. You will have the opportunity to implement mechanisms that make your programs effective and scale them to edit Stripe-level processes. <h3 id="you-will">You will:</h3> <ul> <li>Drive functional and technical delivery of key team and org-wide programs/initiatives. </li> <li>Collaborate with engineering teams to design, scope, and shepherd features. </li> <li>Create functional specs, project / release plans, and roadmaps. </li> <li>Own and execute one or more software engineering programs simultaneously. </li> <li>Help drive product decisions to align with program and sometimes higher company initiatives. </li> <li>Help influence peers / leaders and build consensus while dealing with ambiguity. </li> <li>Guide and manage the usage of agile methodologies to simplify project delivery. </li> <li>Mentor Senior TPMs </li> </ul> <h3 id="you-are-a-fit-for-this-role-if-you-have">You are a fit for this role if you have:</h3> <ul> <li>10+ years of experience in technical program/product management, software engineering, systems engineering or related discipline </li> <li>Exceptional written and verbal communication skills </li> <li>Consistent track record of shipping products with broad/global customer impact </li> <li>You have a track record of providing solid program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership throughout </li> <li>You are discerning about product/infrastructure architecture and can lead technical discussions </li> <li>Operate independently and lead efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. </li> <li>Ability to understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively; can propose and drive a technical solution </li> <li>Users-first and customer-focused mindset </li> <li>Exceptional interpersonal skills to build relationships and collaborate with diverse cross-functional teams. </li> <li>Demonstrable experience with agile software development methodologies and productivity tools. </li> <li>Bachelor's degree or equivalent in computer science, engineering or a related field. </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul><li>Experience in a global FinTech or payments organization of a global e-commerce company. </li></ul> It's not expected that any single candidate would have expertise across all of these areas—we're looking for candidates that are particularly strong in at least one area, and have some interest and capabilities in the others. <h2 id="we-look-forward-to-hearing-from-you">We look forward to hearing from you</h2> At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us. This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $173,400 - $260,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Seattle, or South San Francisco HQ Remote locations Remote in United States Team New Financial Products Job type Full time <a href="#">Apply for this role </a>

Technical Program Manager, PayIntel

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Technical Account Management (TAM) team directly supports our largest, and fastest growing paid users. We provide proactive consultation, best practice guidance, and ongoing managed services to optimize and accelerate our users’ business. We pursue excellence in user service, aiming to consistently exceed expectations. <h2 id="what-youll-do">What you’ll do</h2> Stripe is looking for a US-based leader to mentor, lead, and grow Stripes within Technical Account Management (TAM). This manager will lead an established group of high-performing Stripes working with top accounts. This manager’s day to day interactions with the team will cultivate happiness, define and implement cross-functional solutions at scale, lead through user challenges and provide continual mentorship and feedback. In addition, this manager will work cross-functionally to drive operational programs to elevate Stripe’s level of service and support through setting strategy, defining clear goals and determining prioritization with data and user feedback. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Partner with the TAM leadership to shape the strategy for Stripe’s largest segment and most complex engagements. </li> <li>Lead a team of technical account managers working with Stripe’s largest users. </li> <li>Hire and retain top technical talent as the team scales. </li> <li>Guide the TAM organization to deliver incredible services experiences, grow services revenue, and contribute to strategic programs. </li> <li>Ensure that team members are happy, effective, and growing in their career and user work. </li> <li>Set clear goals and direction for the team and each individual; provide regular feedback on your team members’ performance. </li> <li>Analyze data from user feedback and experiences to drive efficiency and build quality. </li> <li>Be an advocate for Stripe users and champion for users’ needs internally. </li> <li>Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion and empowerment. </li> <li>Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements. </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>7+ years of experience in professional services, customer success, solutions architecture, or technical account management programs. </li> <li>5+ years of people management experience, leading senior technical ICs. </li> <li>Experience working with strategic accounts. </li> <li>Excellent written and verbal communication skills. </li> <li>An ability to build trust with users, setting a high bar for quality, with a willingness to lead by example. </li> </ul> <h3 id="preferred-requirements">Preferred requirements</h3> <ul> <li>Experience with fintech SaaS products and/or Payments industry. </li> <li>Experience leading growth initiatives (through driving sales revenue and/or elevating operational service) with winning track-record. </li> <li>Proven ability to scale a technical services or technical support team in a high-growth environment. </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $126,400 - $189,400. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Chicago, New York, South San Francisco HQ, or Seattle Remote locations Remote in United States Team Operations Job type Full time <a href="#">Apply for this role </a>

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