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<h2>This is Customer Account Management Leadership at Lattice</h2> As a Manager of Customer Account Managers, you will lead and empower a team responsible for driving customer satisfaction, retention, and growth. You’ll develop strategies to enhance customer relationships, ensure platform adoption, and maximize revenue opportunities while fostering a culture of collaboration and continuous improvement. Your leadership will be instrumental in scaling our customer engagement efforts and maintaining our reputation for exceptional customer partnership. <h3>What You Will Do:</h3> <ul> <li> Lead and Develop a High-Performing Team: </li> <ul> <li>Hire, coach, and mentor a team of Customer Account Managers (CAMs) to achieve and exceed performance goals.</li> <li>Provide ongoing training, development, and feedback to enhance skills in relationship management, strategic planning, and revenue growth.</li> <li>Establish clear expectations, key performance indicators (KPIs), and accountability measures to drive success. </li> </ul> <li> Drive Customer Success and Retention: </li> <ul> <li>Develop and implement strategies to optimize customer satisfaction, retention, and expansion within our customer base.</li> <li>Ensure the team proactively identifies and mitigates churn risks while fostering long-term customer partnerships.</li> <li>Oversee and support account planning efforts to align with customer objectives and business goals. </li> </ul> <li> Operational Excellence &amp; Strategy Execution: </li> <ul> <li>Collaborate cross-functionally with Sales, Customer Care, and Product teams to improve processes and enhance the customer experience.</li> <li>Monitor team performance using data-driven insights, ensuring alignment with company objectives.</li> <li>Drive efficiency in CRM usage, forecasting, and reporting to support decision-making and resource allocation. </li> </ul> <li> Customer Advocacy &amp; Continuous Improvement: </li> <ul> <li>Act as an escalation point for high-priority customer issues, ensuring swift resolution and satisfaction.</li> <li>Gather and synthesize customer feedback to influence product development and customer engagement strategies.</li> <li>Stay informed on industry trends and competitive insights to refine customer account management best practices. </li> </ul> </ul> <h3>What We’re Looking For:</h3> <ul> <li> <ul> <li>Proven experience in customer success, account management, or sales leadership.</li> <li>Demonstrated success in leading and developing high-performing customer-facing teams.</li> <li>Strong strategic thinking and problem-solving abilities, with a focus on data-driven decision-making.</li> <li>Excellent communication, negotiation, and stakeholder management skills.</li> <li>Ability to thrive in a fast-paced, high-growth environment and drive scalable processes.</li> <li>5+ years of experience working in Account Management, Renewals Management, and/or Sales</li> <li>3+ years of people management experience in Account Management, Renewals Management, and/or Sales</li> </ul> </li> </ul> The estimated annual cash salary for this role is $123,550 - $154,350. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. This position is also eligible for variable compensation of $52,950 - $66,150 subject to personal performance, company performance, and the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. <h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy" target="_blank">Lattice's Job Applicant Privacy Policy</a>.

Lattice

Manager, Customer Account Management, Sr.SMB

Write On Fundraising

Relationship Manager

<h2 id="jobDescriptionHeading"> Job Description </h2> The Oklahoma Heart Institute is hiring a Full-Time PA or ACNP to join our nationally recognized Cardiothoracic/Vascular program in beautiful Tulsa, OK. The position is open to Physician Assistants, Clinical Nurse Specialists, and Acute Care Nurse Practitioners interested in a 4-10 Saturday-Tuesday schedule(with rotating holidays). In this role, you will be providing hospital coverage for at least your first 6 months as part of your training, with the potential for clinic coverage in the future. The ideal candidate can be a new grad, but experience is preferred: they must excel in a fast-paced, busy clinic, be efficient with charting, and be focused on patient care. Position Highlights: <ul> <li>Full-Time Employment</li> <li>Inpatient/Outpatient mixed setting</li> <li>10-Hour Shifts, Saturday-Tuesday, rotating holidays</li> <li>No call coverage requirement (paid call coverage is available on an optional basis)</li> <li>Patient Load: 12-18 in clinic; hospital varies on volume</li> <li>Effective Charting: Epic EMR</li> </ul> Compensation&amp; Benefits Caring for our team members is part of our purpose. We do this by working to provide high-quality, affordable benefits that support you and your family's health and financial well-being. Your recruitment package may include: <ul> <li>Base Salary + wRVU Production Incentive</li> <li>CME/CEU Allowance</li> <li>Sign-On Bonus</li> <li>Medical Debt Assistance + Consultative Services by Navigate Student Loans</li> <li>Relocation Allowance</li> <li>Paid Malpractice Coverage</li> <li>Health Benefits + Retirement Plan</li> <li>Marketing + Practice Growth Assistance</li> </ul> About Us: A part of Hillcrest HealthCare System, Oklahoma Heart Institute (OHI) is the region’s largest and most advanced hospital dedicated to the prevention, diagnosis and treatment of heart disease. Located on the campus of Hillcrest Medical Center, OHI combines the expertise of nationally recognized cardiovascular physicians with the region’s most advanced technology and personalized patient care. From groundbreaking research and first-time procedures to exceptional quality outcomes, Oklahoma Heart Institute has earned a reputation as one of the finest tertiary cardiovascular care programs in the country. About Our Community: Located in northeastern Oklahoma, Tulsa is Oklahoma's second largest city, beautifully situated on the Arkansas River. Home to the University of Tulsa and a population of more than 404,000, residents enjoy a thriving outdoor recreation hub, coupled with a safe metropolitan experience featuring fun eateries in addition to amazing arts and cultural offerings. 122 mi NE of Oklahoma City]]&gt;

Utica Park Clinic

Generous Package + Supportive Team: Cardiothoracic Inpatient/Outpatient Opportunity at OHI

Family & Children's Services

Peer Recovery Support Specialist - Hope Team

<a href="#">Apply</a> Job Type Full-time Description The mission of Oklahoma Central Credit Union is to make a difference in the lives of our employees, our members, and the communities we serve. We know we must make a difference in the lives of our employees for them to make a difference for our members and communities. Your role: In your role as Commercial Portfolio Specialist, you will be responsible for handling the portfolio management activities of commercial loan relationships. These activities may include assisting in annual loan reviews, origination and preparation of incoming loan requests, loan renewals and extensions, collecting financial statements, tax returns, credit underwriting, evaluation, loan structuring, and exception and loan covenant monitoring. In this role you will: <ul> <li>Perform pre-qualification assessments and gather the necessary loan application package/documents, along with business, financial, and personal background information required to move forward with the member’s credit request and present written memos outlining the financing request to Member Business Loan Committee and third-party underwriting vendor.</li> <li>Maintain the loan pipeline and loan lead follow-up.</li> <li>Work in tandem with loan operations on the annual reviews of the current portfolio and the processing of potential loans.</li> <li>Assist potential borrowers with the application process.</li> <li>Identify opportunities to expand business within the portfolio by cross-selling additional products and services.</li> <li>Communicate credit approvals to members, visit loan collateral, deliver loan documents for signature, and ensure that loan requests are processed and booked.</li> <li>Review flood certifications, title reports, and credit reports for accuracy and information verification.</li> <li>Act as liaison between appraisal reviewers, title companies, buyers, and sellers.</li> <li>Maintain credit quality and annual reviews of assigned loan portfolio within Credit Union standards and guidelines; promptly surface all risk issues uncovered while uncovered while managing the portfolio. Work in concert with management to assess emerging risks and develop resolution strategies.</li> <li>Prepare and verify weekly commercial loan reports.</li> <li>Maintain a strong working knowledge of the Credit Union's current policies and guidelines established for Commercial Lending.</li> <li>Monitor and manage delinquent loans.</li> <li>Responsible for the annual review, renewal, loan covenant compliance reviews, and collection of financial documents for the Credit Union's commercial loan portfolio.</li> <li>Authorize commitment and decline letters.</li> <li>Perform other job-related duties as assigned, including but not limited to representing the credit union at community events, networking opportunities, and industry gatherings to build brand awareness and generate leads.</li> <li>Comply with the requirements of all Credit Union policies and procedures, including but not limited to the Bank Secrecy Act and Anti-Money Laundering regulations as they relate to the position.</li> <li>Comply with all security guidelines related to physical and information security.</li> <li>Deliver service to both internal and external members that are aligned with the Credit Union's Service Standards and meet all established service goals.</li> </ul> Benefits you can expect when you join Oklahoma Central Credit Union: <ul> <li>Competitive pay - Cha-ching!</li> <li>Work-life balance - Your family, hobbies, and life outside of work are important to us!</li> <li>401 (k) retirement plan - You contribute to our future, so we contribute to yours</li> <li>Best-in-class healthcare coverage - Helping you stay healthy</li> <li>Generous PTO and federal holidays - We prioritize what matters</li> <li>Community Service - We believe in giving back to the community and you'll receive up to 40 hours of paid volunteer time off</li> </ul> Requirements Who we're looking for: You’re a great communicator. Influencing others and building strong relationships with internal staff, external members, and businesses comes naturally to you. You are a self-starter and are no stranger to a fast-paced environment and tight deadlines, and you are relentless in ensuring that work is completed through effective task management. You’re accurate, organized, and analytical. You know how to translate complex information for a broad spectrum of audiences. You'll need to have: <ul> <li>High school diploma, GED or higher</li> <li>Three or more years of similar or related experience in a financial institution</li> </ul> Even better if you have: <ul> <li>Bachelor’s degree or higher</li> <li>Previous commercial lending experience</li> </ul> Oklahoma Central Credit Union is proud to be an Equal Opportunity Employer and Drug-Free Workplace!

Oklahoma Central Credit Union

Floating Member Relationship Specialist

Customer Service · Remote USA · Fully Remote <h1>Customer Service Representative</h1> Are you ready to be a big part of something big? At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority. When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership. And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be! What We Offer <ul> <li>An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.</li> <li>The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.</li> <li>Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental &amp; vision, 401K with company match, and wellness program.</li> </ul> What You’ll Do As a Customer Service Representative, you will have a sincere will to deliver exceptional customer service for Cycle, RV, Commercial Truck and Equipment Trader. <ul> <li>Research and find a resolution to customer concerns while coordinating with internal resources</li> <li>Answer inbound calls, process emails, chats &amp; text messages and make outbound calls to existing customers</li> <li>Work directly with consumers to provide superior customer service and support while buying and selling on company platforms</li> <li>Provide direct support for all TI products and services, including customer care, service, retention and overall satisfaction</li> </ul> What We’re Looking For <ul> <li>Experience working with high volume inbound and outbound calls</li> <li>Superior communication skills, both written and verbal, with internal and external customers</li> <li>Strong phone contact handling skills and active listening skills</li> <li>Ability to analyze a problem in real-time and provide a solution</li> <li>Ability to maintain a calm demeanor under pressure</li> <li>Ability to maintain a positive, empathetic, and professional attitude toward customers at all times</li> </ul> So come and join our team - because every role is a big role in our plans to go big. TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit. <dl> <dt>Department</dt> <dd> Customer Service </dd> <dt>Locations</dt> <dd> Remote USA </dd> <dt>Remote status</dt> <dd> Fully Remote </dd> </dl> Customer Service · Remote USA · Fully Remote <h1>Customer Service Representative</h1> <h2>Already working at Trader Interactive?</h2> Let’s recruit together and find your next colleague.

Trader Interactive

Customer Service Representative

Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 45 countries, Addepar’s platform aggregates portfolio, market and client data for over $7 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh and Pune. <h4>The Role</h4> We are currently seeking a Client Success Manager to join our Core Client Success Team. The Client Success Team at Addepar drives client success for the complete post-sales lifecycle of an Addepar client. Through strategic guidance and partnership, CSM will ensure clients derive maximum value from the platform, leading to overall adoption success, retention, and renewal. Few roles provide such a direct impact on the growth of the company! You will become a trusted advisor to these clients, deeply understanding their business and their needs, and help them improve the value they get from Addepar. This role involves working closely with colleagues to identify and reveal opportunities. CSM will also cultivate cross-functional relationships in Product &amp; Engineering and Services teams, to drive standard methodologies and utilization of the platform. You will be the client’s internal advocate! You will help to ensure an excellent experience, and gather feedback to aid Addepar in building the next generation of solutions. Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $69,000 - $107,000 + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only and do not include bonuses, equity, or benefits. <h4>What You’ll Do</h4> <ul> <li>Develop a deep understanding of the Addepar platform and be able to apply it to clients’ requirements, industry challenges, and goals</li> <li>Provide client support to senior members of the team during implementation, business reviews, instance reviews, and other BAU tasks to support an outstanding client experience</li> <li>Develop success plans for a pool of clients, supporting critical client metrics to drive adoption and identify optimization and cross-selling opportunities</li> <li>Provide continuing education and insights to clients relating to product updates, Addepar’s product roadmap, as well as review product usage patterns</li> <li>Assist in the identification of new revenue opportunities for the Account Manager and Product Specialists, and participate in presentations to clients, including but not limited to: new projects, additional Addepar products or partner solutions</li> <li>Advocate for clients, building strong working relationships with cross-functional teams to ensure client success</li> </ul> <h4>Who You Are</h4> <ul> <li>3+ years of experience in a RIA, Single Family Office, or Multi Family Office oriented business or environment, preferably in a client-facing role for financial products or services for UHNW clients</li> <li>Strong analytical skills and a consistent framework or process approach to problem solving</li> <li>You have technology knowledge that helps you engage and have credibility with product groups within Addepar and clients</li> <li>Strong time management and prioritization skills, as well as verbal and written communication skills</li> <li>Experience building and improving client engagement strategies with a track record of success as proven by improved client health, referenceability, and platform adoption</li> <li>You have handled difficult customers or situations and can demonstrate resolutions</li> <li>Ability to establish relationships with key influencers (internal and client); executive presence and ability to effectively navigate and persuade all levels of an organization </li> <li>Ability to navigate data and people to find answers</li> <li>Independent, adaptable, and can thrive in a fast-paced environment</li> <li>You are open to travel </li> </ul> Our Values <ul> <li> Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes. </li> <li> Build Together - Collaborate to unlock the best solutions. Deliver lasting value. </li> <li> Champion Our Clients - Exceed client expectations. Our clients’ success is our success. </li> <li> Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. </li> <li> Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. </li> </ul> In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to <a href="#">TAinfo@addepar.com</a>.

Addepar

Client Success Manager

Job Description: This hybrid position reports to our 15901 E Skelly Dr, Tulsa, OK location and works in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&amp;T – a global leader in communications and technology. As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Customer Service Representatives earn between $17.41 - $20.22 and no cap on all commission if all sales goals are met. Not to mention all the other amazing rewards that working at AT&amp;T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: <ul> <li>Handle customer interactions (calls, chats, emails) in a fast-paced environment.</li> <li>Accurately resolve issues related to service, billing, payments, and collections.</li> <li>Explain bills and product features clearly.</li> <li>Troubleshoot basic problems and seek higher support if needed.</li> <li>Build customer confidence and loyalty by resolving issues.</li> <li>Support various customer inquiries, including technical issues.</li> <li>Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.</li> <li>Paid training.</li> </ul> What we are looking for: <ul> <li>Unwavering Customer Focus</li> <li>Strong Work Ethic</li> <li>Adaptability</li> <li>Problem-Solving Skills</li> <li>Attention to Details</li> </ul> Joining our team comes with amazing perks and benefits: <ul> <li>Employee discounts up to 50% off on eligible AT&amp;T mobility plans and accessories, AT&amp;T internet (and fiber where available) and AT&amp;T home phone</li> <li>Tuition reimbursement program</li> <li>Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.</li> <li>Paid Parental Leave</li> <li>Medical/Dental/Vision coverage</li> <li>401(k) plan</li> <li>Additional sick leave beyond what state and local law require may be available but is unprotected</li> <li>Adoption Reimbursement</li> <li>Disability Benefits (short term and long term)</li> <li>Life and Accidental Death Insurance</li> <li>Supplemental benefit programs: critical illness/accident hospital indemnity/group legal</li> <li>Employee Assistance Programs (EAP)</li> <li>Extensive employee wellness programs</li> </ul> WFH Requirements <ul> <li>You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&amp;T will provide all the equipment you’ll need to get started! (keyboard, monitor, computer, mobile device, etc.)</li> <li>Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).</li> <li>You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.</li> </ul> If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&amp;T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you’re ready to take the lead as the voice of AT&amp;T, we’d love to hear from you! Your future is calling. Apply today! Weekly Hours:40 Time Type:Regular Location:Tulsa, Oklahoma It is the policy of AT&amp;T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&amp;T will provide reasonable accommodations for qualified individuals with disabilities. AT&amp;T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-61325 Date posted 03/31/2025

AT&T

Customer Service Representative - Retention (Hybrid)

<h3> Position Summary </h3> Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Work you’ll do/Responsibilities <ul> <li>The Support Specialist will guide the Epic product specific build regarding scheduling and workflows of providers and patients, including enhancing the support models to achieve successful enhancements, expansion, and ongoing support.</li> <li>Additionally, the Specialist performs analysis of workflows, data collection, report details and other technical issues associated with Epic software.</li> <li>Prepares requirement specifications and provides technical assistance in identifying, evaluating, and configuring systems and procedures that meet user requirements.</li> <li>Review and test new releases and document all outcomes of testing and serve as the support contact for the application.</li> <li>This position has responsibility within all phases of the application implementation including design, build, test, installation, and maintenance of the application.</li> <li>Provide outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care.</li> <li>On an as-needed basis, provide on-site support within the organization.</li> <li>Enterprise Epic Implementation; Primarily remote work with scheduled time onsite with the client. Deloitte has been engaged as an Implementation Partner and will operate with a hands on "Coach and Advise" model of support to the client IT Team.</li> <li>We are looking for experienced team leads to support/coach/advise the Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation.</li> </ul> The Team Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on “heart of the business” issues in specific sectors including Health Care &amp; Life Sciences, Digital Banking &amp; Payments, Investment &amp; Wealth Management, Insurance, Telecom, Media, and Energy &amp; Resources. Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry—and apply them with a process and mindset that tailors transformational change to their specific organization. Required Qualifications <ul> <li>Must have a current Epic Certification (Orders, ClinDoc, or ASAP)</li> <li>6+ years of recent experience on Epic Support &amp; Maintenance</li> <li>Experience in application design, workflows, build, troubleshooting, testing, and support</li> <li>Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience</li> <li>Role is remote</li> </ul> Preferred Qualifications <ul> <li>Hospital or Clinic operations experience</li> <li>Additional Epic Certifications</li> <li>ITIL process knowledge</li> </ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,875 to $130,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards-usdc.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

113 Customer Service Jobs in Owasso, OK, USA